My date's take on this place was his 6oz cut was not worth the $21 bucks. But the service was great. Waitress was knowledgeable. I had a very yummy margarita and my steak was cooked great.
(4)
Lizzy B.
This is one of my favorite restaurants !! To eat at least once a month they have excellent servers always have a great attitude.. food is always on point I can't say enough good things about this restaurant... I'll keep coming back!!! they always have good service good servers with great attitude and my food is always the way I order it!!!!
(5)
Trina H.
This place is amazing. The food is always tender, delicious, and pefectly cooked and service is on point!!
(5)
Rossi M.
Like we said on our check in this place was by far one of our favorites food was very delicious and full of taste. Our server Elizabeth made it even more of an amazing experience definitely worth it!
(5)
Karen S.
My husband and I went here on a Saturday night, we had been here previously and was not over or underwhelmed by the place. Tonight was very different. We were seated promptly our waitress came right up and got our drink orders, while she was gone a different waiter came over to make sure we had been helped. We both ordered the Sirloin steak, I like mine well done and my husband likes his very rare (we are nothing alike but it works) The Salads were very nice salads very fresh looking. The bread was very good (I just wish they would cut the bread all the way through when you pull the last little bit off you either get a slice and a half or half a slice). The steaks were the best I have had in a very long time, I don't know what flavoring they use but it is very good. I mentioned that my husband and I like our steaks cooked totally opposite and still we both loved the steaks. Our server was very personable and efficient. We will be back!!!!
(5)
Casie M.
Super friendly. Wonderful food. And the manager offered fries to our picky lil girl. Even though we couldn't accept the offer it meant a lot that he tried.
(5)
Raymond G.
So I want to take my Dad out for his Birthday and this place had recently opened so he wanted to try it. I called the place around 12:30 on a Saturday (used the yelp app) and asked if we could have a reservation for eight at 4:30. Was told yes and the woman who answered the phone asked for my name. Good so we are set then. Wrong! We get there around 4:20 and I let them know I have a reservation and give the hostess my name. She gives me a confused look and says they don't take reservations! Well, who did I speak to four hours earlier?!? She tells me they have to put tables together so we have to wait fifteen minutes. Okay. While waiting there was another party in the same boat, thought they had a reservation but don't. Very organized this place. We get seated, server comes to take our drink order, all well and good. She comes back and spills water down my wife's back. An accident and she was very apologetic. We give our orders and the food arrives. I had the renegade sirloin medium well with mashed potatoes. The steak was okay, I have had both better and worse at chain steakhouses. The mashed potatoes were excellent. Very buttery but the portion was on the smaller side especially for the price. My Dad got some sort of chicken meal that I cannot recall and he mentioned it was bland. My Mother liked her baby back ribs. My wife had the crusted Parmesan chicken and found it tasty and juicy. The manager showed up in the middle do dinner and apologized to my wife for the water spilling. No comped dinner for her or maybe even a desert, nope, sorry for the water spilled down your back at the beginning of dinner, but enjoy! Our server seemed saddled with too many tables and didn't check on out table too often. When she gave us the check, it was for the wrong table and it took awhile to get us the correct check. The reservation issue stilled bothered me so as we were leaving, I opened my yelp app and it was still on the longhorn site it was earlier. I called the number and, yep, it was the Longhorn we were just at so I didn't just imagine I had actually made reservations there. All in all a bad experience. It is located in a neighborhood that has seen much better days and has competition from a Texas Roadhouse just down the street. My family won't be back.
(2)
Pat J.
Steak was over cooked and dry! I could not eat it. Husband and son liked their meals (all steak) but I think for the cost you could save bucks and go to Texas Roadhouse down the road. It is a beautiful restaurant and our server was excellent. I think it is too expensive for the area. After tip it was about $80 for 3 for lunch/early dinner. Probably will not go back because I can get just as good for less elsewhere. Go if you want atmosphere.
(2)
Jaime H.
Not a good place to go. Worst service. Waiting times. After waiting one hour and forty five minutes food arrives but no more drinks. to bad this is a new location not planing to go back any time soon ...
(1)
Sheila S.
I will always give a place a second chance. This place will not get a 3rd from me. The second time was a terrible waste of money. First time the ribs were just flavorless blah ribs. The second time I wanted prime rib but they were out. I ordered a fillet and wanted it pink, not bloody. I dont know what the heck I got but it was some thin peice of overcooked yuck!. I even told the server Id rather have it under cooked because I could get an extra flash if needed. Cant undo overcooked. I wasnt going to wait for another while the rest of my party had their dinner. The other issues with that visit was very slow service even though there were literally only 4 other tables. The appetizer was very tasty but artificially fluffed with a whole bunch of lettuce for visual deception. Drinks were overpriced but thats the norm anymore or anywhere you go. But the absolute last thing with this visit was the ladies room was not stocked with ANY paper product!!!!!! My fault for not checking. Thank goodness we were on the way out. And as I was complaining about it to my daughter, one of the employees heard me and laughed! She was giggling about it! SERIOUSLY? NEVER AGAIN! And Darden whines about poor sales.....I hope their CEO reads this.
(1)
Adriana M.
The service was great, the salads were good, the bread lacked flavor. We ordered the filet and lobster tail, one for each. We asked for the steak medium, they were both over cooked but that was the only complaint. The food is amazing, so much flavor. Worth the price. We found our new steak restaurant
(4)
Susie B.
Rodney our bar server was great! He really took care of us and made sure we had everything we needed.
(4)
Miguel B.
very disappointed in the service the the staff is very disoriented the management lacks leadership it looks like they just hired anyone to hurry up and open the place
(1)
Angie V.
I've been to this steak house a few of times. Each time we went we had good service. Nothing over the top but they were all polite and got our orders right and timely and took the time to answer any questions we had so I respect that. The food was always good as well. There was one time I thought my steak was too charred and dry and I don't usually like my meat that way, but my husband thought it tasted good. It could be the steak I chose too. Over all, every time we've gone (busy or not) the wait time isn't too long, the service is friendly and timely, and the food isn't too shabby. The bread they serve before your meal is TOO GOOD and taste healthy. We do eat at the Texas Roadhouse down the street from time to time. Roadhouse is a bit cheaper than Long Horn but my husband and I left the first time thinking well you get what you pay for. I think the food here was fresher and the atmosphere was better. Not too loud to where we have to yell across the table to enjoy a conversation. I say give it a try, you might like the a new fresh taste. The difference I feel when leaving here and roadhouse is here I feel like mmmm that was good lets go shop at target and when I leave roadhouse it's like man my stomach is feeling too stuffed, let's go home. I think that says something about food QUALITY when you're receiving the same QUANTITY!
to start, i asked for a booth AWAY from the bar and what we got was a booth NEXT to the bar.. i personally have severe sensitivity/allergy to alcohol to the point that the smell of it highly affects me, so i didn't feel listened to by the host who chose our booth.... and while the waiter was really nice and knowledgeable, he did not check on the table often enough because finished dishes and glasses stayed at the table too long in some cases. also, i was with two other people and their entrees were sub par. their baked potatoes were severely lacking. one had to use her shrimp's melted butter to add it herself to the baked potato... and the other, his steak had too much fatty parts that were inedible so clearly a waste of money for him in ordering a steak. also, with my meal, i got the mashed potatoes as a side and the portion size was really poor as well, very pathetic looking next to the large porterhouse steak i ordered. the other diners were also not keeping their children at the table, so they were running wild around the floor and making it hard to hear each other when we were talking. other diners with children really should have better handle of their children so as not to disturb other diners. sadly, this was the first time going to the longhorn steakhouse for the other two people in my party and they were highly disappointed with their experience. i know we will not be going to this location again. i personally love longhorn steakhouse but the ones i've experienced while in AZ have been severely lacking in food and service sadly. the one i always went to when i lived in boston (the fenway location) is much better all around. it's a shame this was their first impression and even more sad this was the 2nd time in a row that i've been disappointed by AZ longhorn locations. we will have to choose another restaurant to go to from now on.
(2)
Cindy N.
Came here for Mother's Day. I called in about 3 hours before and they said I could do a call ahead, assuming they would reserve a spot for me I wasn't too sure what it was but they took my name and time down. When I got there it was PACKED and the host told me it would be an hour wait, despite my call ahead? So I just stood there and then another hostess told me it would be 30-45 min. Fine whatever I would wait, I didn't mind too much I was just confused because they even pulled up my call ahead that was at 6:30. They give me a buzzer and I wait. 10 min. later maybe less, they call me to my table!! Amazing service. Maybe it was by luck but I was very impressed. Our server was great too we loved her! I think her name was Alison or Alina or Alysha? Something with an A. (Pretty gal, Medium length light brown hair) Anyways! Service was amazing. Food was good. I'd be back
(4)
Lorraine B.
Server, Stephanie G, made our night! We were visiting from out of state, had a delicious meal, watched some NASCAR in the bar, and had A+ service! What more could you ask for!?!
(5)
Joe M.
Food and service was excellent. I ordered the lamb chops and was very pleased with how good they tasted, although I wish they had bigger servings. Also wish they offered a rack of lamb on their menu. Highly likely to come back and try something else.
(4)
Philip S.
Love this place, service is always on point. I eat my steak Extra RARE, my wife does hers medium and they are perfect every time. The Beefsteak Tomato and Bacon salad is amazing also!
(5)
Matthew M.
First, the appetizer plates and one set of cutlery were both filthy. We told our server who expressed how horrified she was. She apparently told the manager, because the manager interrupted our meal TWICE to apologize. However, the manager apologized only to me and blatantly ignored my date. (I'm white, my date is Hispanic.) In both apologies, the manager didn't offer any restitution for the dirty plates and silverware. Later, our server interrupted our meal (now a third time in total) to ask us if the manager had come by to apologize. She also told us that she asked her colleagues to check all of the plates and silverware in the restaurant, which was of little consolation to us. When the server brought us our bill, she did tell us that our appetizers and upgrades had been comped. While we appreciated this gesture, the manager should've told us in one of his two apologies that some portion of the bill would be comped. This was our third visit to this restaurant in as many months. It will be our last.
(2)
Sosa R.
I've been here about 6 times already. Everyone is saying the service is horrible but in my experience it has always been outstanding. They did get my order wrong once but I can't complain because the manager took care of the bill for our visit and fired up another steak for me immediately. It was the hectic day after Valentine's Day. Hostess and servers are always smiling and make you feel right at home. The bread is a little bland but taste great when you spread that butter on it. Caesar salad is good. I like my steaks medium well and they have always been cooked perfectly. They have a full bar but I haven't experienced it since I don't drink too much. You won't see me there. Really enjoy the food here and will continue to dine here as long as long as the service and food remains at a high standard. Keep the steaks coming. I'll be back!
(5)
Diana A.
Best hamburgers everrrrrr! Might be a little pricey but reasonable price for each meal. The waitresses are very nice and laid back, joking with us and conversing. Went for a date once and it was a perfect fit of a place for a nice romantic date! They have country music playing too
(4)
Josh S.
The staff here are excellent and the food is decent. The service is generally quick and the prices are right in line with others that are similar to it. My personal recommendation is to order a salad- I like the chicken Caesar- or a sandwich. That seems to be what they're best at.
(3)
Ella M.
This location recently opened up and I had received a gift card from one of my students at the end of last year. Finally got to use it! I honestly did not feel as if I was in Maryvale! It is very nice and I hope it stays that way. Hostess and servers were very friendly. We were informed of the different menus and given plenty of time to make our choices. The honey wheat bread is absolutely delicious! We ordered one of the "limited time only" appetizers...brussel sprouts au gratin! Aside from the onions (I would have asked for no onions had I known), it was very tasty! I ordered my steak medium rare and it came out perfectly! My baked potato was baked to perfection...fluffy and not over buttered or sour creamed! I also asked for a caesar salad...one suggestion, ask for the dressing on the side! It comes very LIGHTLY dressed and needs more! The dressing does lack a little bit of flavor, but if you add some of their freshly cracked pepper, it helps. So, there's only one "complaint". We were seated at a booth. The two managers (at least I think they were the managers as they were wearing dress shirts instead of the uniform worn by the rest of the staff), were standing against a wall right near our table. Both my friend and I kept commenting to one another about how awkward and uncomfortable it felt to have them both just standing there as if they were watching us or guarding us...or something. The spot they were standing in was directly in front of the entrance to the restaurant, but still, it was just weird. Mostly because they were standing RIGHT in front of our table basically! It wasn't too busy at all, as we went in on a Wednesday night. Other than that, it was a tasty experience! We will be back but will ask not to be seated in a different location as to avoid having the "secret service" watching us and the door!
(4)
Ahriza M.
The first time I went here, they didn't have the Chef's Signature Dish. I believe at the time it was Osso Buco. Today, it's my birthday and I wanted to come here to celebrate and get a Chef's Signature Dish, the lamb chops, but they didn't have it. They didn't have the other Chef's Signature Dish, mahi mahi. It was just a disappointment - worst feeling on your birthday. I did stay because everyone else didn't have a problem with their order. I was able to try the New Peaks for the appetizers. Our server was kind enough to give me any dessert for my birthday so I was able to try the New Peak on the desert list. I'm the type of person who likes to try new items and things that are on a limited time. I would suggest calling first to make sure they have the Chef's Signature Dishes. I did give a 4 star even though I was very disappointed. I'm trying not to rate according to my feelings completely. The food was good and so was the service. But I still didn't get my lamb chops. =(
(4)
Louie C.
Went on Sunday night at 10:30 and the manager told me were closed when in the window it clearly say closed at 11:00 pm when I confronted him about it he called the cops on me wanting to intimidate me I said call the just waist my tax payers money on stupid stuff that u cannot take care of your self 1030 and the guy would not serve me I was going to pay and give them a good tip because of the hour he call the cops on me so I'm not planing on going to that place again may another on just not that restaurant he's just a manager fix my dinner I pay I leave simple transaction what so hard about that I bet the owner of the establishment would not like to be these comment about the guy he has in charge of he's restaurant...
(1)
Gloria L.
First time here, great service but I wasn't very impressed with the food... they forgot our sauteed mushroom and onion on both of our steaks so we had to wait and by the time they gave it to us the steak wasn't that warm anymore. The steak was just the way I ordered it nice and tender but it had no flavor. The waitress was very very nice but next time I will wait 15-30 minutes for the Texas Roadhouse so so worth the wait
(3)
Victoria O.
Me and my sister in law had parmesan crusted chicken with Mac and cheese and my boyfriend had 11oz sirloin with Mac and cheese. Overall not very satisfied ... It was good but price, proportion and service was horrible . Total came out to almost 100$ . Don't think I'll come again ... cheesecake was desert and was not the best ! Oh by the way hubby ask for ribeye steak and they we're out so he was forced to get something else. Slow day and server came about 2 times ..
(2)
Dave H.
Went for lunch on a Saturday. First time. New building. Very nice. Modern and tasteful while not being too cheezy cowboy like so many steakhouses. Not crowded at all. Our waitress was very friendly and attentive. She did everything right -- Kept drinks full without asking, asked us how our food was shorty after serving, kept the bread basket full. We were served in a reasonable amount of time. I had the sirloin. It was cooked to perfection with a nice sear and exactly medium doneness. It was tender and flavorful. My wife had the chicken salad. She liked the dressing which seemed hand made. Lots of ingredients. Everything was perfect until we got the check which seemed more than we expected. It was for someone else's order! She was gracious and apologetic and remade the check. No harm no fowl. Overall good experience!
(4)
Christina R.
I called ahead and made a reservation for a party of 7 adults and 2 children. We arrive at the location and it was empty, we thought, well at least we'll get really good service since the waitress aren't busy. Unfortunately, we were wrong !!! First problem, there wasn't a table to sit all of without having us to feel all crammed. The worst part of it, the manager would walk on by and ignore us. Second, our waitress was just so monotone and not attentive at all. She only came to serve us our drink, write our orders, deliver orders, and give us the check. She didn't bother to come to see if we needed anything. In addition, she never smiled she just had an attitude Third, my sister wanted the signature dish the Maui, but the waitress didn't tell my sister ahead of time it wasn't available. So she orders a prime rib and for my nephew a side of Mac and cheese. Only good part of this experience was the food but overall service was a joke and would never come back again or would never recommend this place.
(2)
Bill D.
Decided to come here for lunch as they are open. They have great lunch specials and good prices. Obviously due to lunch it's not as big as a dinner item but worth it none the less. Service was good and fast getting the food out. I would recommend coming here for lunch time.
(5)
Christopher R.
I love this place. It opened up recently and I was able to go to one of the preview night dinners. Though service was a bit rough the first few times I went I have found my favorite waitress. If you go try to get seated with Rachel R. she knows her stuff and is always in a great mood. The food is the same as any other Longhorn Steakhouse, but this location is close to my work and to my friend's house.
(5)
Luke B.
Whole family was in the mood for a steak tonight, so we thought we would try this new location. The decor and abeyance were outstanding, classy while also embracing the rustic. We ordered the Garlic Mussels & Texas Tonion as appetizers. The mussels were very fresh and tasted superb. Frankly, they were better then the ones I ordered in a San Diego Sea Food Restaurant . The Texas Tonion was crisp and the sauce out of this world! My wife and I ordered a Porterhouse and my daughter a Ribeye all were cooked exactly as ordered. They were all amazing, the misses said its the best stake that she has had in 3+ years. Our server was first class ask for "Rhona S" she was on top of all our needs, our glasses never went dry..
(5)
Jimmie H.
This was my Wife;s an I first time visiting this restaurant. The decor was very nice, a western theme that was very tasteful and upscale. The steaks, were superb, every bite was a delight.The service was exceptional, even the Manager comes and see's if everything is to your liking, that is rare. My only negative comment is I'm sorry I didn't try this long ago. I highly recommend the Longhorn Steakhouse on 75th Ave.
(5)
Valerie V.
Came here for the first time ever , it was a Sunday night , because the wait at Olive Garden was way too long , and I'm glad that happened because I would have never thought to stop here & I was not disappointed at all. It looked seemed like a slow night , parking lot was not too packed and there was no wait at all. When we walked in , I noticed that there wasn't a host up there , figured she was sitting others , but we were immediately greeted by another server that had finished taking a tables order, which I really appreciate, there after the host took us to our table, and about a minuet or two passed where out server Elizabeth B. Introduced herself, she was amazing , I can stress how much excellent service my family and I revived from her out of all the other restaurants I've been to or any business , she gave the best customer service. Anyways I ordered the prime rib , medium well with mashed potatoes and the garden salad , which all came out delicious , my 3 years old daughter got the hot dog and fries , which she ate the majority of it so I'm assuming she enjoyed it too, my daughter enjoyed the all the attention she was getting from our server , she was nice enough to put her order in a few minuets before ours so my daughter got her food first , which Is a smart server technique in my opinion , everything was just perfect that Sunday night, even the price , for it being my first time , I will definitely be returning more often '
(5)
Lisa M.
Went here for lunch today and had a wonderful experience. This was our first time to a LongHorn Steakhouse and everything was great. I ordered the 8 oz sirloin with loaded baked potato, house salad and the Silver Patron Margarita. Husband had the Prime Rib sandwich and iced tea. We did have a small problem with my salad but the food server and manager took care of the situation. I will be back to this location soon. Good service, good food.
(4)
Rhiannon C.
Ill give two stars but ONLY, because our server was awesome. Other than that save yourself at least $20 and go across the street to the Texas Roadhouse. It was a Saturday night, so we did have to wait, but I would say it wasnt any longer than 10 minutes. the staff was nice, and friendly, and as I stated before our server was great! The food however was not we ordered the Parmesan Crusted Asparagus for an appetizer which was ok but lacked any real flavor. My boyfriend got a a 6 oz sirloin with mashed potatoes a chopped salad and a side of sauteed mushrooms and grilled shrimp. I opted for the Napa Chicken with the corkscrew mac n cheese w/bacon. The highlight of our meal had to be the shrimp. It was cooked perfectly, and who can go wrong with lemon and melted butter. The rest was just not very good, the steak was overcooked, and the sauteed mushrooms were not fresh, they were undoubtly from a can The chicken was cooked well but definitely needed salt, and pepper. The chicken came topped with artichoke hearts roasted tomatos and Portobello mushrooms. The tomato and mushroom were fresh, but the artichokes were pickled and it threw the taste of the dish off. The mashed potaotes and mac and cheese were the same as the asparagus and were mediocre at best, and the salad, well it was definitely from a bag and I wouldn't be surprised if the dressing was as well. After tip the bill was close to $70. Not worth it by a long shot. We will not be going back.
(2)
angelica s.
oh boy dont know where to start, went for father's day and it was awful, order steak but it was burned and the chef send it out anyways, table of 4, 3 meals came out and the 4th meal came out 30minutes after everyone was almost done so I just ask for it to go, ordered a soup that never came out and no fork, drinks were not refill for 40 minutes and all food was not up to par. good thing manager comp the steak and offer to cook another one but we had enough so didnt want another steak after been there for almost 2 hours. wouldn't go back.
Takes Reservations : Yes Delivery : No Take-out : Yes Accepts Credit Cards : Yes Bike Parking : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Noise Level : Average Alcohol : Full Bar Outdoor Seating : No Wi-Fi : No Has TV : Yes Waiter Service : Yes Caters : Yes
Kristal D.
My date's take on this place was his 6oz cut was not worth the $21 bucks. But the service was great. Waitress was knowledgeable. I had a very yummy margarita and my steak was cooked great.
(4)Lizzy B.
This is one of my favorite restaurants !! To eat at least once a month they have excellent servers always have a great attitude.. food is always on point I can't say enough good things about this restaurant... I'll keep coming back!!! they always have good service good servers with great attitude and my food is always the way I order it!!!!
(5)Trina H.
This place is amazing. The food is always tender, delicious, and pefectly cooked and service is on point!!
(5)Rossi M.
Like we said on our check in this place was by far one of our favorites food was very delicious and full of taste. Our server Elizabeth made it even more of an amazing experience definitely worth it!
(5)Karen S.
My husband and I went here on a Saturday night, we had been here previously and was not over or underwhelmed by the place. Tonight was very different. We were seated promptly our waitress came right up and got our drink orders, while she was gone a different waiter came over to make sure we had been helped. We both ordered the Sirloin steak, I like mine well done and my husband likes his very rare (we are nothing alike but it works) The Salads were very nice salads very fresh looking. The bread was very good (I just wish they would cut the bread all the way through when you pull the last little bit off you either get a slice and a half or half a slice). The steaks were the best I have had in a very long time, I don't know what flavoring they use but it is very good. I mentioned that my husband and I like our steaks cooked totally opposite and still we both loved the steaks. Our server was very personable and efficient. We will be back!!!!
(5)Casie M.
Super friendly. Wonderful food. And the manager offered fries to our picky lil girl. Even though we couldn't accept the offer it meant a lot that he tried.
(5)Raymond G.
So I want to take my Dad out for his Birthday and this place had recently opened so he wanted to try it. I called the place around 12:30 on a Saturday (used the yelp app) and asked if we could have a reservation for eight at 4:30. Was told yes and the woman who answered the phone asked for my name. Good so we are set then. Wrong! We get there around 4:20 and I let them know I have a reservation and give the hostess my name. She gives me a confused look and says they don't take reservations! Well, who did I speak to four hours earlier?!? She tells me they have to put tables together so we have to wait fifteen minutes. Okay. While waiting there was another party in the same boat, thought they had a reservation but don't. Very organized this place. We get seated, server comes to take our drink order, all well and good. She comes back and spills water down my wife's back. An accident and she was very apologetic. We give our orders and the food arrives. I had the renegade sirloin medium well with mashed potatoes. The steak was okay, I have had both better and worse at chain steakhouses. The mashed potatoes were excellent. Very buttery but the portion was on the smaller side especially for the price. My Dad got some sort of chicken meal that I cannot recall and he mentioned it was bland. My Mother liked her baby back ribs. My wife had the crusted Parmesan chicken and found it tasty and juicy. The manager showed up in the middle do dinner and apologized to my wife for the water spilling. No comped dinner for her or maybe even a desert, nope, sorry for the water spilled down your back at the beginning of dinner, but enjoy! Our server seemed saddled with too many tables and didn't check on out table too often. When she gave us the check, it was for the wrong table and it took awhile to get us the correct check. The reservation issue stilled bothered me so as we were leaving, I opened my yelp app and it was still on the longhorn site it was earlier. I called the number and, yep, it was the Longhorn we were just at so I didn't just imagine I had actually made reservations there. All in all a bad experience. It is located in a neighborhood that has seen much better days and has competition from a Texas Roadhouse just down the street. My family won't be back.
(2)Pat J.
Steak was over cooked and dry! I could not eat it. Husband and son liked their meals (all steak) but I think for the cost you could save bucks and go to Texas Roadhouse down the road. It is a beautiful restaurant and our server was excellent. I think it is too expensive for the area. After tip it was about $80 for 3 for lunch/early dinner. Probably will not go back because I can get just as good for less elsewhere. Go if you want atmosphere.
(2)Jaime H.
Not a good place to go. Worst service. Waiting times. After waiting one hour and forty five minutes food arrives but no more drinks. to bad this is a new location not planing to go back any time soon ...
(1)Sheila S.
I will always give a place a second chance. This place will not get a 3rd from me. The second time was a terrible waste of money. First time the ribs were just flavorless blah ribs. The second time I wanted prime rib but they were out. I ordered a fillet and wanted it pink, not bloody. I dont know what the heck I got but it was some thin peice of overcooked yuck!. I even told the server Id rather have it under cooked because I could get an extra flash if needed. Cant undo overcooked. I wasnt going to wait for another while the rest of my party had their dinner. The other issues with that visit was very slow service even though there were literally only 4 other tables. The appetizer was very tasty but artificially fluffed with a whole bunch of lettuce for visual deception. Drinks were overpriced but thats the norm anymore or anywhere you go. But the absolute last thing with this visit was the ladies room was not stocked with ANY paper product!!!!!! My fault for not checking. Thank goodness we were on the way out. And as I was complaining about it to my daughter, one of the employees heard me and laughed! She was giggling about it! SERIOUSLY? NEVER AGAIN! And Darden whines about poor sales.....I hope their CEO reads this.
(1)Adriana M.
The service was great, the salads were good, the bread lacked flavor. We ordered the filet and lobster tail, one for each. We asked for the steak medium, they were both over cooked but that was the only complaint. The food is amazing, so much flavor. Worth the price. We found our new steak restaurant
(4)Susie B.
Rodney our bar server was great! He really took care of us and made sure we had everything we needed.
(4)Miguel B.
very disappointed in the service the the staff is very disoriented the management lacks leadership it looks like they just hired anyone to hurry up and open the place
(1)Angie V.
I've been to this steak house a few of times. Each time we went we had good service. Nothing over the top but they were all polite and got our orders right and timely and took the time to answer any questions we had so I respect that. The food was always good as well. There was one time I thought my steak was too charred and dry and I don't usually like my meat that way, but my husband thought it tasted good. It could be the steak I chose too. Over all, every time we've gone (busy or not) the wait time isn't too long, the service is friendly and timely, and the food isn't too shabby. The bread they serve before your meal is TOO GOOD and taste healthy. We do eat at the Texas Roadhouse down the street from time to time. Roadhouse is a bit cheaper than Long Horn but my husband and I left the first time thinking well you get what you pay for. I think the food here was fresher and the atmosphere was better. Not too loud to where we have to yell across the table to enjoy a conversation. I say give it a try, you might like the a new fresh taste. The difference I feel when leaving here and roadhouse is here I feel like mmmm that was good lets go shop at target and when I leave roadhouse it's like man my stomach is feeling too stuffed, let's go home. I think that says something about food QUALITY when you're receiving the same QUANTITY!
(4)Jay R.
This place was open only two weeks on my visit. The entire staff was very friendly. Our group of 4 ordered and one of the meals was incorrect. Not only did they fix the mistake, they provided an entire additional plate! The Manager and waitress were outstanding in their service to us, the customer. We will definitely be returning to try all the entrées! Great job! Oh, did I mention all the food was delicious? :-)
(5)Marcia W.
to start, i asked for a booth AWAY from the bar and what we got was a booth NEXT to the bar.. i personally have severe sensitivity/allergy to alcohol to the point that the smell of it highly affects me, so i didn't feel listened to by the host who chose our booth.... and while the waiter was really nice and knowledgeable, he did not check on the table often enough because finished dishes and glasses stayed at the table too long in some cases. also, i was with two other people and their entrees were sub par. their baked potatoes were severely lacking. one had to use her shrimp's melted butter to add it herself to the baked potato... and the other, his steak had too much fatty parts that were inedible so clearly a waste of money for him in ordering a steak. also, with my meal, i got the mashed potatoes as a side and the portion size was really poor as well, very pathetic looking next to the large porterhouse steak i ordered. the other diners were also not keeping their children at the table, so they were running wild around the floor and making it hard to hear each other when we were talking. other diners with children really should have better handle of their children so as not to disturb other diners. sadly, this was the first time going to the longhorn steakhouse for the other two people in my party and they were highly disappointed with their experience. i know we will not be going to this location again. i personally love longhorn steakhouse but the ones i've experienced while in AZ have been severely lacking in food and service sadly. the one i always went to when i lived in boston (the fenway location) is much better all around. it's a shame this was their first impression and even more sad this was the 2nd time in a row that i've been disappointed by AZ longhorn locations. we will have to choose another restaurant to go to from now on.
(2)Cindy N.
Came here for Mother's Day. I called in about 3 hours before and they said I could do a call ahead, assuming they would reserve a spot for me I wasn't too sure what it was but they took my name and time down. When I got there it was PACKED and the host told me it would be an hour wait, despite my call ahead? So I just stood there and then another hostess told me it would be 30-45 min. Fine whatever I would wait, I didn't mind too much I was just confused because they even pulled up my call ahead that was at 6:30. They give me a buzzer and I wait. 10 min. later maybe less, they call me to my table!! Amazing service. Maybe it was by luck but I was very impressed. Our server was great too we loved her! I think her name was Alison or Alina or Alysha? Something with an A. (Pretty gal, Medium length light brown hair) Anyways! Service was amazing. Food was good. I'd be back
(4)Lorraine B.
Server, Stephanie G, made our night! We were visiting from out of state, had a delicious meal, watched some NASCAR in the bar, and had A+ service! What more could you ask for!?!
(5)Joe M.
Food and service was excellent. I ordered the lamb chops and was very pleased with how good they tasted, although I wish they had bigger servings. Also wish they offered a rack of lamb on their menu. Highly likely to come back and try something else.
(4)Philip S.
Love this place, service is always on point. I eat my steak Extra RARE, my wife does hers medium and they are perfect every time. The Beefsteak Tomato and Bacon salad is amazing also!
(5)Matthew M.
First, the appetizer plates and one set of cutlery were both filthy. We told our server who expressed how horrified she was. She apparently told the manager, because the manager interrupted our meal TWICE to apologize. However, the manager apologized only to me and blatantly ignored my date. (I'm white, my date is Hispanic.) In both apologies, the manager didn't offer any restitution for the dirty plates and silverware. Later, our server interrupted our meal (now a third time in total) to ask us if the manager had come by to apologize. She also told us that she asked her colleagues to check all of the plates and silverware in the restaurant, which was of little consolation to us. When the server brought us our bill, she did tell us that our appetizers and upgrades had been comped. While we appreciated this gesture, the manager should've told us in one of his two apologies that some portion of the bill would be comped. This was our third visit to this restaurant in as many months. It will be our last.
(2)Sosa R.
I've been here about 6 times already. Everyone is saying the service is horrible but in my experience it has always been outstanding. They did get my order wrong once but I can't complain because the manager took care of the bill for our visit and fired up another steak for me immediately. It was the hectic day after Valentine's Day. Hostess and servers are always smiling and make you feel right at home. The bread is a little bland but taste great when you spread that butter on it. Caesar salad is good. I like my steaks medium well and they have always been cooked perfectly. They have a full bar but I haven't experienced it since I don't drink too much. You won't see me there. Really enjoy the food here and will continue to dine here as long as long as the service and food remains at a high standard. Keep the steaks coming. I'll be back!
(5)Diana A.
Best hamburgers everrrrrr! Might be a little pricey but reasonable price for each meal. The waitresses are very nice and laid back, joking with us and conversing. Went for a date once and it was a perfect fit of a place for a nice romantic date! They have country music playing too
(4)Josh S.
The staff here are excellent and the food is decent. The service is generally quick and the prices are right in line with others that are similar to it. My personal recommendation is to order a salad- I like the chicken Caesar- or a sandwich. That seems to be what they're best at.
(3)Ella M.
This location recently opened up and I had received a gift card from one of my students at the end of last year. Finally got to use it! I honestly did not feel as if I was in Maryvale! It is very nice and I hope it stays that way. Hostess and servers were very friendly. We were informed of the different menus and given plenty of time to make our choices. The honey wheat bread is absolutely delicious! We ordered one of the "limited time only" appetizers...brussel sprouts au gratin! Aside from the onions (I would have asked for no onions had I known), it was very tasty! I ordered my steak medium rare and it came out perfectly! My baked potato was baked to perfection...fluffy and not over buttered or sour creamed! I also asked for a caesar salad...one suggestion, ask for the dressing on the side! It comes very LIGHTLY dressed and needs more! The dressing does lack a little bit of flavor, but if you add some of their freshly cracked pepper, it helps. So, there's only one "complaint". We were seated at a booth. The two managers (at least I think they were the managers as they were wearing dress shirts instead of the uniform worn by the rest of the staff), were standing against a wall right near our table. Both my friend and I kept commenting to one another about how awkward and uncomfortable it felt to have them both just standing there as if they were watching us or guarding us...or something. The spot they were standing in was directly in front of the entrance to the restaurant, but still, it was just weird. Mostly because they were standing RIGHT in front of our table basically! It wasn't too busy at all, as we went in on a Wednesday night. Other than that, it was a tasty experience! We will be back but will ask not to be seated in a different location as to avoid having the "secret service" watching us and the door!
(4)Ahriza M.
The first time I went here, they didn't have the Chef's Signature Dish. I believe at the time it was Osso Buco. Today, it's my birthday and I wanted to come here to celebrate and get a Chef's Signature Dish, the lamb chops, but they didn't have it. They didn't have the other Chef's Signature Dish, mahi mahi. It was just a disappointment - worst feeling on your birthday. I did stay because everyone else didn't have a problem with their order. I was able to try the New Peaks for the appetizers. Our server was kind enough to give me any dessert for my birthday so I was able to try the New Peak on the desert list. I'm the type of person who likes to try new items and things that are on a limited time. I would suggest calling first to make sure they have the Chef's Signature Dishes. I did give a 4 star even though I was very disappointed. I'm trying not to rate according to my feelings completely. The food was good and so was the service. But I still didn't get my lamb chops. =(
(4)Louie C.
Went on Sunday night at 10:30 and the manager told me were closed when in the window it clearly say closed at 11:00 pm when I confronted him about it he called the cops on me wanting to intimidate me I said call the just waist my tax payers money on stupid stuff that u cannot take care of your self 1030 and the guy would not serve me I was going to pay and give them a good tip because of the hour he call the cops on me so I'm not planing on going to that place again may another on just not that restaurant he's just a manager fix my dinner I pay I leave simple transaction what so hard about that I bet the owner of the establishment would not like to be these comment about the guy he has in charge of he's restaurant...
(1)Gloria L.
First time here, great service but I wasn't very impressed with the food... they forgot our sauteed mushroom and onion on both of our steaks so we had to wait and by the time they gave it to us the steak wasn't that warm anymore. The steak was just the way I ordered it nice and tender but it had no flavor. The waitress was very very nice but next time I will wait 15-30 minutes for the Texas Roadhouse so so worth the wait
(3)Victoria O.
Me and my sister in law had parmesan crusted chicken with Mac and cheese and my boyfriend had 11oz sirloin with Mac and cheese. Overall not very satisfied ... It was good but price, proportion and service was horrible . Total came out to almost 100$ . Don't think I'll come again ... cheesecake was desert and was not the best ! Oh by the way hubby ask for ribeye steak and they we're out so he was forced to get something else. Slow day and server came about 2 times ..
(2)Dave H.
Went for lunch on a Saturday. First time. New building. Very nice. Modern and tasteful while not being too cheezy cowboy like so many steakhouses. Not crowded at all. Our waitress was very friendly and attentive. She did everything right -- Kept drinks full without asking, asked us how our food was shorty after serving, kept the bread basket full. We were served in a reasonable amount of time. I had the sirloin. It was cooked to perfection with a nice sear and exactly medium doneness. It was tender and flavorful. My wife had the chicken salad. She liked the dressing which seemed hand made. Lots of ingredients. Everything was perfect until we got the check which seemed more than we expected. It was for someone else's order! She was gracious and apologetic and remade the check. No harm no fowl. Overall good experience!
(4)Christina R.
I called ahead and made a reservation for a party of 7 adults and 2 children. We arrive at the location and it was empty, we thought, well at least we'll get really good service since the waitress aren't busy. Unfortunately, we were wrong !!! First problem, there wasn't a table to sit all of without having us to feel all crammed. The worst part of it, the manager would walk on by and ignore us. Second, our waitress was just so monotone and not attentive at all. She only came to serve us our drink, write our orders, deliver orders, and give us the check. She didn't bother to come to see if we needed anything. In addition, she never smiled she just had an attitude Third, my sister wanted the signature dish the Maui, but the waitress didn't tell my sister ahead of time it wasn't available. So she orders a prime rib and for my nephew a side of Mac and cheese. Only good part of this experience was the food but overall service was a joke and would never come back again or would never recommend this place.
(2)Bill D.
Decided to come here for lunch as they are open. They have great lunch specials and good prices. Obviously due to lunch it's not as big as a dinner item but worth it none the less. Service was good and fast getting the food out. I would recommend coming here for lunch time.
(5)Christopher R.
I love this place. It opened up recently and I was able to go to one of the preview night dinners. Though service was a bit rough the first few times I went I have found my favorite waitress. If you go try to get seated with Rachel R. she knows her stuff and is always in a great mood. The food is the same as any other Longhorn Steakhouse, but this location is close to my work and to my friend's house.
(5)Luke B.
Whole family was in the mood for a steak tonight, so we thought we would try this new location. The decor and abeyance were outstanding, classy while also embracing the rustic. We ordered the Garlic Mussels & Texas Tonion as appetizers. The mussels were very fresh and tasted superb. Frankly, they were better then the ones I ordered in a San Diego Sea Food Restaurant . The Texas Tonion was crisp and the sauce out of this world! My wife and I ordered a Porterhouse and my daughter a Ribeye all were cooked exactly as ordered. They were all amazing, the misses said its the best stake that she has had in 3+ years. Our server was first class ask for "Rhona S" she was on top of all our needs, our glasses never went dry..
(5)Jimmie H.
This was my Wife;s an I first time visiting this restaurant. The decor was very nice, a western theme that was very tasteful and upscale. The steaks, were superb, every bite was a delight.The service was exceptional, even the Manager comes and see's if everything is to your liking, that is rare. My only negative comment is I'm sorry I didn't try this long ago. I highly recommend the Longhorn Steakhouse on 75th Ave.
(5)Valerie V.
Came here for the first time ever , it was a Sunday night , because the wait at Olive Garden was way too long , and I'm glad that happened because I would have never thought to stop here & I was not disappointed at all. It looked seemed like a slow night , parking lot was not too packed and there was no wait at all. When we walked in , I noticed that there wasn't a host up there , figured she was sitting others , but we were immediately greeted by another server that had finished taking a tables order, which I really appreciate, there after the host took us to our table, and about a minuet or two passed where out server Elizabeth B. Introduced herself, she was amazing , I can stress how much excellent service my family and I revived from her out of all the other restaurants I've been to or any business , she gave the best customer service. Anyways I ordered the prime rib , medium well with mashed potatoes and the garden salad , which all came out delicious , my 3 years old daughter got the hot dog and fries , which she ate the majority of it so I'm assuming she enjoyed it too, my daughter enjoyed the all the attention she was getting from our server , she was nice enough to put her order in a few minuets before ours so my daughter got her food first , which Is a smart server technique in my opinion , everything was just perfect that Sunday night, even the price , for it being my first time , I will definitely be returning more often '
(5)Lisa M.
Went here for lunch today and had a wonderful experience. This was our first time to a LongHorn Steakhouse and everything was great. I ordered the 8 oz sirloin with loaded baked potato, house salad and the Silver Patron Margarita. Husband had the Prime Rib sandwich and iced tea. We did have a small problem with my salad but the food server and manager took care of the situation. I will be back to this location soon. Good service, good food.
(4)Rhiannon C.
Ill give two stars but ONLY, because our server was awesome. Other than that save yourself at least $20 and go across the street to the Texas Roadhouse. It was a Saturday night, so we did have to wait, but I would say it wasnt any longer than 10 minutes. the staff was nice, and friendly, and as I stated before our server was great! The food however was not we ordered the Parmesan Crusted Asparagus for an appetizer which was ok but lacked any real flavor. My boyfriend got a a 6 oz sirloin with mashed potatoes a chopped salad and a side of sauteed mushrooms and grilled shrimp. I opted for the Napa Chicken with the corkscrew mac n cheese w/bacon. The highlight of our meal had to be the shrimp. It was cooked perfectly, and who can go wrong with lemon and melted butter. The rest was just not very good, the steak was overcooked, and the sauteed mushrooms were not fresh, they were undoubtly from a can The chicken was cooked well but definitely needed salt, and pepper. The chicken came topped with artichoke hearts roasted tomatos and Portobello mushrooms. The tomato and mushroom were fresh, but the artichokes were pickled and it threw the taste of the dish off. The mashed potaotes and mac and cheese were the same as the asparagus and were mediocre at best, and the salad, well it was definitely from a bag and I wouldn't be surprised if the dressing was as well. After tip the bill was close to $70. Not worth it by a long shot. We will not be going back.
(2)angelica s.
oh boy dont know where to start, went for father's day and it was awful, order steak but it was burned and the chef send it out anyways, table of 4, 3 meals came out and the 4th meal came out 30minutes after everyone was almost done so I just ask for it to go, ordered a soup that never came out and no fork, drinks were not refill for 40 minutes and all food was not up to par. good thing manager comp the steak and offer to cook another one but we had enough so didnt want another steak after been there for almost 2 hours. wouldn't go back.
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