Never disappointing! We have visited this location several times and have never been disappointed by the food or service. Service can be a little patchy, however never anything bad enough to warrant complaint. The food quality and quantity is excellent. Salads and steaks are always perfect. The price is right! Cannot say enough good things about this restaurant.
(5)
karen s.
What stands out is that the professionalism of the staff needs to take it up a big notch. We waited a solid four minutes before we were greeted at the door to be seated which I can understand if it's really busy, but as we were leaving there were three hostesses or servers standing at the hostess desk chatting....all three of them were too busy to say thank you for coming in or goodbye. I was shocked because they all saw us leave and didn't say anything. In regards to the food I had the shrimp... It was good but not good enough to order again. I didn't care for the rice that was paired with the shrimp. I will say though that the mashed potatoes were delicious... My guess is because they were covered in butter (not healthy but tasty). If you order a margarita they will give you a generous portion so that is good too.
(3)
Milan T.
Really long wait!!! Finally the waiter came and tried to make up for it, but the food was great.
(3)
Marjorie G.
If you want a perfectly prepared tasty steak for under $20 this is the place! Up charge $1.59 for the strawberry pecan salad to go with it....yum! A nice bonus was our server Jessie Veeeee....sit in her section if you can she was great!!
(5)
E K.
This is our new spot where my husband will be regulars. We tried this place on a whim one random date night and have been back 4x since. They are a chain but we appreciate the consistency that comes with that. I have the strawberry lemonade, the porterhouse (always cooked correctly and with a delicious seasoning) and either the baked potato or sweet potato. Comes with side salad (amazing ranch dressing & homemade croutons). Every time it's great. My husband has tried the ribs, prime rib, filet, surf & turf. He says they're all very good. The finishing touch is always the AMAZING chocolate stampede dessert. Always great service, great food and we'll continue to come back.
(4)
David S.
We sat at the bar. Place was a little messy, but it was busy. The steak was excellent perfectly done and hot. Very good beef. Otherwise the ambience is just aok. But if u r looking for a good tasting steak that is reasonable priced...Longhorn.
(3)
Arana W.
This is definitely a Darden restaurant. Much like Olive Garden and Red Lobster, you know walking in exactly what you're going to get. The bread is fresh, warm and tasty. The salad is fresh, cold and crisp. The entrees are the Central Casting version of what they should be. Nothing we had was bad, the steaks were cooked to the desired temp and were perfectly mediocre. The decor was Texas steakhouse appropriate in the same way Olive Garden is stereotypical Italian appropriate and Red Lobster is stereotypical seafood appropriate. There was nothing at all wrong with being there - but I'd rather have a less "scientifically proven" chain and a better steak. At least the beer was cold and frosty. That makes a big difference on a Phoenix summer day, and that alone is the reason for the third star.
(3)
Ashley W.
GROSS. WASTE OF MONEY. It's worth it to pay a little more and go to arrowhead grill or Flemmings. I ordered the parmesan chicken. My chicken was undercooked and smothered in thick pasty sauce. I didn't want to be dying on the toilet the next day, so after one look at my plate and 2 bites, I gave up and bailed. My husband ordered the steak, and he said it was one of the worst he has ever had. All the side dishes were nasty. $50.00 bill for disgusting food that we couldn't even muster enough courage to eat. We left with our plates full of food.
(1)
Julie S.
The food is great however when picking up to go, it's kind of a pain. You have to go to the bar which is usually busy and wait until you can get someone's attention. When I came I finally got someone's attention after 5 min only to be told someone else does the to go orders and she will go find him. Took over 5 more min for him to come however he served the people sitting at the bar before me. Not sure we will order to go again.
(3)
gerry s.
ok..this is a new place...Darden Restaurant It has a pleasant environment and a nice southwestern flair. The server we had was a tolal loss..spaced out guy. That was not a good start. The food...meh...rainbow trout...pretty good. green beans prepared ok. Filet was small...Thin...baked potato was not thoroughly baked and "loaded' ..?? not really...bread had no taste and the salad was over dressed... This restaurant concept seems to be competing for business with "Outback" ..I think Outback has them beat by a mile as their steaks , sides and service is much better. sorry...cannot go back or recommend this steakhouse.
(2)
Todd H.
I had a great steak, baked potato, salad. Joe, our waiter was great. All the bad reviews are wrong, this place is great! Outlaw Ribeye was the suggestion he made, and our whole party had it. They have a macaroni and cheese dish that is really good.
(5)
Nicole D.
This is the first time I've eaten here. We had a gift card and thought we'd try it out. It's really nice inside, clean, and the atmosphere is good. It can be for a date, business meeting, family dinner or celebration. We got the pretzel sticks with the beer cheese for an app and it was super tasty! Our waiter Todd was really nice and really attentive. He exemplified great service! We ordered our steak medium and it came more like well done so we sent it back and they made us a new one really quickly and it was flavorful and delicious (they also comp'ed it from the tab which was incredibly surprising, unexpected). The portions are a good size, enough for us to share. We ordered dessert but were too full to eat it and took it to go. Overall positive experience. Definitely will return.
(4)
April H.
Went on a Saturday night so we knew there would be a wait. We were told 35-40 minutes, when in reality it was over an hour. Once seated (after we had to wait again to have the table cleaned up) we ordered the firecracker chicken app which was good. We each ordered filet's, salads and potato. My filet was very salty and charred. After telling the waitress about a coupon for a free app she still charged us and had to spend 10 minutes voiding it. We spent over two hours here and am not sure we will be back.
(2)
Mya T.
My hubby and I had such a wonderful experience. It was a much needed date night and I was craving a steak. Long Horn did not disappoint. I had the Flat Iron Steak with the Stuffed Portobello mushroom, and I am so happy I did. The steak was cooked and seasoned perfectly.
(4)
Thomas O.
Definitely not a fan. Went last night for dinner with friends. Picked Longhorns because of location and to do something casual after entertaining the family mob for Thanksgiving. The place was packed with families thinking the same thing. Some really large parties, which looked to be overwhelming the wait staff. This was my third visit, but first time for dinner. First two visits were for lunch. Bottom line on the steaks that both my wife and I ordered: Incredibly salty, almost to the point of being indelible. I absolutely hate that all these chain style restaurants over salt everything. I don't think this was a one off event. My lunch visits resulted in much the same, but to the same ridiculous level of saltiness. Server was sweet, but won't be back.
(2)
MC B.
We really wanted to like this place as an alternative to Outback from time to time but after three visits I am afraid I will just stick with Outback. The menus are similar but the prices are higher at Longhorn and the food is not very good. Outbacks wine list is very varied, whereas, Longhorn has a very limited wine list. On our last visit my husband ordered the sirloin steak which was overdone and tough. His Caesar salad consisted of wimpy lettuce -- awful. I had the prime rib sandwich and it was almost too salty to eat but the baked potato was good. Our son had the prime rib which he said did not have much flavor and did not come with au jus (never had that before with prime rib). Our server was attentive but the service was slow. There were alot of diners there that night. After three disappointing meals we are done with Longhorn.
(2)
Kierra W.
The food was good, however the customer service was awful. I understand you close at 10, however if I'm still eating with a big group it gives you no right to be rude. We asked an employee for a box, she walked away irritated to get it. Everyone felt awkward cause of the employees rude behavior.
(2)
Patricia B.
Oh well, we had sworn not to come back after a bad experience back in January but decided to give them another chance... I'm glad we did, Christina M took really good care of us. As usual, I had the Outlaw ribeye and hubby had the filet. Christina was very friendly and accommodating with a special request. About January, we went there because of a coupon and they did not even know what I was talking about. Hubby's filet was overcooked and the manager stopped by to take care of it and made us feel like he was doing us a favor... oh well.
(5)
Stephanie B.
I've been here twice. The food is pretty average for a steakhouse, I think, and the service is also mediocre. Nothing about this place pops out at me as excellent. The last time I went was two nights ago. The service was okay -- our waiter had to be reminded to bring us bread, and whenever we'd ask for something, he'd come back to check on us five minutes later with a surprised expression on his face: "Oh, I forgot the butter! Let me get that for you!" He was pleasant enough, but this certainly wasn't top-notch service. My fiance ordered his steak rare, and he said that it didn't have very much flavor and wasn't particularly juicy. His sweet potato was delicious, however, though I find it hard to believe that you can really mess up a baked sweet potato as long as you put enough cinnamon and brown sugar and butter on top. ;) I ordered the spinach feta chicken, which I thought was quite good. The chicken was tender, not overcooked, and the feta added spurts of this salty, strong flavor as I ate. My side was the loaded baked potato, which was disappointingly not very loaded -- there was just a bit of cheese and a sprinkle of bacon. We had the parmesan-crusted asparagus for an appetizer, which was delicious -- perfectly seasoned with a nice crunch. The blueberry lemon butter cake for dessert was moist and had that good balance of sweet and tangy. All in all, this place is okay. I would return if an outing called for it, but it's certainly not my first choice.
(3)
Greg G.
Food is great here. Service on the other hand is less than desirable. I give it a solid 4 to 4.5 stars for the tasty juicy steak. Service? Two stars..... Maybe. Plan on spending an absurd amount of time flagging down staff to fill your glass, bring you bread, take your order, bring you the check, etc. Eating here is like working on the deck of an aircraft carrier. Always trying to flag someone down.
(3)
Ashley T.
I've been here a couple times now and each experience has been great. Our last visit was on a Thursday night. It was about an hour until close so we were just going to get an appetizer and dessert. They assured us we weren't going to be rushed though because a huge graduation party was coming in at 930pm! Despite the big party our server never forgot us and even helped his coworkers set their tables up. I hope they all were tipped big for all that work, I believe we counted about 20 people. Great service and even greater workers. As for the food, the dessert was wonderful and so was the crab dip appetizer. Yum!
(5)
John G.
Yeah, I know it's a Darden chain restaurant, but call it a guilty pleasure. First, they cook the steaks the way your order them - rare comes back rare (which, in itself is a rare thing). The salads are old school (iceberg lettuce, tomato, onion, croutons), but the bleu cheese dressing is nice. The bread is tasty. The sides are good (and hearty). This is a fun place to go. Our waiter on this visit was awesome as well - really added to a nice night out.
(4)
Danette W.
I have to say I love this place. I got the ribeye, cooked medium well and it was cooked perfectly. It came with a loaded baked potato and a house salad. We were also served a honey wheat loaf that was warm when it arrived at our table and was delicioso. I highly recommend Longhorns if you haven't already tried it.
(4)
Paula E.
I can't remember the last time I tried This chain because generally I don't gravitate to chains. A friend suggested meeting here for dinner so I complied. What a pleasant surprise it turned out to be! The service was top notch and the food turned out to be quite good for a moderate price steakhouse. We shared a great appetizer of stuffed mushrooms. Very tasty! While the bread and salad were average the stuffed filet was cooked perfectly and was tender and tasty and seasoned!! Very important for a great steak. I was very pleased overall with the meal and the price and wouldn't hesitate to return to this chain or location!
(5)
Angela M.
Kinda pricey. it's really crowded I guess everyone had the same idea early Mother's Day dinner:) food was good steaks seemed a little smaller than I remember from a year ago! I got the filet and grilled shrimp yum! But overall a nice place for steaks!
(3)
Z T.
LongHorn has always been so underrated to me! I have loved coming here over the years, and I expect I'll return for many more! I love all of the chicken dishes they have to order along with the salads. I really enjoy having family and friend time here, as they love it as well! I only with there was a LongHorn closer to me.
(4)
Aaron B.
They have a brindle steer. Not every Longhorn can boast they have one. The food and drinks are good. The staff is good. The steer makes you want to come back.
(3)
Yuko H.
For the past three visit, I was very happy with the steak I had. Great flavor, just cooked well. I thought I would try something else. My salmon wasn't too bad but I couldn't feel the same way as I felt for steak. Should have stayed with the same steak I always ordered. My daughter ordered kids meal cheeseburger, they used processed American cheese. I didn't think to ask before ordering, they exchanged it to a simple salad for her. This is a steak restaurant, their steak is awesome! But just steak.
(3)
Charity L.
This place was horrible! My second time here and both times they have been out of prime rib! I ordered shrimp and it was black and burnt, the bake potato was raw! The sad part is the manager didn't even stop by to apologize for the disgusting food!! I will never come back. If you ever want prime rib go to Charleston's.
(1)
Erin J.
We generally come to the Phoenix/Scottsdale area once a year, and the past two visits, we've stopped at LongHorn to grab some dinner to go. Both times, we've been extremely impressed with both the service and the food. The last time we came to Phoenix, I ordered the Renegade Sirloin (rare) and Redrock Grilled Shrimp with a side of green beans and rice pilaf. The shrimp were fresh, cleaned well, succulent, and cooked to perfection. The steak was prepared just to my liking and seasoned nicely. The sides were great as well. This past time, I wanted something a little lighter than steak, so I opted for the Redrock Shrimp alone, with the rice pilaf and green beans. The dinner again did not disappoint. The pilaf was flavorful and the green beans had just the right amount of crunch. I also ordered the Jack&Honey Lemonade, and oh my goodness. It is one of my new favorite cocktails. The blackberries and honey together make the most heavenly drink. Everything is affordably priced to boot. As I said, the service was also fantastic. This last time we went, we sat in the bar area (we came close to closing time... we like to eat late!). The bartender was sweet and attentive. When she brought out our to-go order, she went through and showed us everything just to make sure she had everything we asked for. Yes, this place is a chain. But they're obviously doing something right. Next time we're back in Phoenix, we'll be back to LongHorn for another yummy meal!
(5)
Marc D.
My wife and I had dinner there on Friday night. We were told a 20 minute wait for a table on a friday night, which is acceptable for a weekend and we were seated in less than 10 minutes. Sweet... We had the calimari as an app. So tasty! And huge! Lots of apps to nibble on. For entrees we got steaks and salads. I got the 16 oz ribeye, cooked to med rare perfection. My wife had the sirloin, medium, but it came out well done. No big deal, we still ate it up. Our server was Megan. She was fast, efficient and personable. We never had to ask for drink refills or bread refills Had a great meal! Will go back again.
(4)
Jayme F.
Food was good, service was ok. Not much better than outback. I'd go back again, but not my favorite
(3)
Monte M.
Good food. Good drinks. Good price. Good service. Good place to eat. Come to longhorn. Tell them Monte sent you.
(5)
R S.
The food was great, but it took forever for it to come out! We waited 30 minutes for it from the time or server took our order to the time the food came out. We watched an older couple leave because their food was taking so long and we almost left but as soon as we all agreed to leave our food came out. She also took a long time to give us our check. She was very rude too. She asked my brother if he wanted his water refilled and he said no and she acted like he was a complete idiot until he agreed to have a refill and she said "you can always dump it on your head." I mean, who the he'll says that to a customer amd treats them that way?! She also kept commenting about my service dog even though he was behaving perfectly. She also made comments on our order when we were ordering our food. Definitely not planning on coming back to this location again.
(1)
Ashley B.
I am giving them a 2 star only because I really enjoyed our first visit but last night we went for my birthday ( Which is today ) and it was horrible. I wanted to leave before our steaks even got there. So we walk in, I called ahead ( Around 3 that afternoon) to let them know that we would be there around 7. She is walking us through the dinning room. I had asked to be sat at a booth. We walk by one booth.....two booths...and she takes us to this little booth in the back that is in between two large parties with kids. One party ( of 10 ) was literary less than 2 feet away, and they were both very loud. We should have asked to move but by the talk we had talked about it our "waiter" was already at our table. He starts by bringing us old ass bread THEN TELLS US HE KNOWS IT IS!! Its like...why the HELL would you bring out the bread knowing that we weren't going to eat it....it wasn't eatable....very hard. When He comes back with the bread and our drinks ( Soda ) We order our food. We got the Sweet Chili Calamari as an app. I got the filet and lobster tail with Mac and cheese. My boyfriend got the rib eye and fries. We had decided that we wanted to order drinks....Our app comes ( no sign of our waiter ) it is very very sweet ( just taste like honey also at this time my boyfriend needs a soda ) and had way too much sauce on it...we didn't eat it....15 mins later our salads come ( ceaser salad, very good) I have at this point seen our waiter walking around going to other tables and even look at me and making eye contact and STILL not coming to our table....20 MINS after we FINISH our salads our food decides to come out.After our food comes out our waiter decides to ask us how things are. My boyfriends says he needs a soda and we are too pissed off to care to order drinks. My steak and lobster tail were what you can expect. Cooked correct and tasted alright....I will say that they do need to cut back on the cheese in their mac and cheese because it is way to strong and there is way to much. My boyfriend said that his food was good. Well at this point we are eating and the staff there decides this is the perfect time for them to clean up the table and area that was less then 2 feet from us.....It awesome to have someone vacuuming a foot away from you with their ass in your face while you are trying to eat.....soooo we were ready to go...my boyfriend got a to go box for his steak and paid the bill and we left....we will not be going back and we will be calling to complain. Thanks for ruining my birthday dinner longhorn.
Went here as a celebration treat and I must say I have to go again, the staff was awesome from the greeter to the waiter. Had the Ribeye with a Shrimp skewer and rice, all was excellent. Steak was grilled to perfection, you could have cut it with a butter knife and the shrimp also well done. Drinks was a good size and well made, must go to again.
(5)
Al G.
Longhorn Steakhouse is awesome! It seemed quite busy when we were there, but the food was phenomenal and the wait staff was great. I had the white cheddar and bacon stuffed filet, which I prefer well done. Not only was it done to perfection, but still tender, which many places cannot accomplish. Great steaks and highly recommended!
(5)
Heather K.
My sister and I went to dinner this past friday with our Gami (grandmother), and we were very satisfied. I can not remember our servers name, but she was nice and on top of the service. We all had a petite top sirloin one cooked med, and two cooked med rare. All three of us were pleased with the way our steaks had come out. While we were waiting for our food we were given the fresh warm loaf of bread that was tasty. The manager Cedric (sp?) had walked passed with two plates of their southweatern shrimp tacos and had asked if we liked shrimp. We replied with a yes and he gave us one of the plates of their southwestern shrimp tacos. My sister and I were extremely excited to try these tacos because they looked delicous and we had never had them before. Let me tell you.... "they are our favorite!'' My sister and I noticed the tacos were part of their happy hour menue and now are planning for our next visit, just for the shrimp tacos alone. We followed our meal with the brownie sundae, which the managaer Cedrick suggested we get the candied pecans spinkled on top....great idea. the brownie was tasty, however my sister and I are ice cream lovers and wished there was a little more ice cream with the dish. Overall we left talking about how yummy it was and making plans to come back, so, I'd say our experience was a success and can't wait to come back. :)
(5)
D H.
Food and service were horrible. It was a Monday evening so they were not busy at all. No excuse for constantly having to flag down the waitress for more drinks and water. I could tell the filet was tough immediately when I tried to cut it. Unbelievable that their best cut of meat could be this tough. It was done properly but just chewed like it was rubber. Gave up after two or three bites. My friend had the same thing and agreed his was bad also. Asparagus was stringy and cold. Will never go again.
(1)
Ashton A.
Longhorn is another one of those chain restaurants that is hit or miss depending on the location and the time of day you eat. This particular day I went for lunch. I unfortunately ordered the macaroni and cheese... It was an over seasoned disaster. Need hamburger for the kids was also very underwhelming. The melted cheese smelled so bad we had to return it. The lunch options are not great... Dinner in the past has been better at Longhorn for me. What they're lacking is quality and consistency on a regular basis. I think outback is a better choice
(2)
Christine S.
This "Steakhouse" is a huge disappointment!!! Me and the Other Half (OH) have a standing Date Night every Friday and we love to try new and/or go back to local favorite places. He also loves to watch Food Network, has learned a lot from it and is now an excellent cook, thank Heavens! Point is we are adventurous eaters and usually avoid chains. This restaurant has just proved once again why!! The OH wanted steak though and didn't feel like traveling very far tonight, this restaurant is close by. It was busy but we were seated within the estimated 20-25 minutes. After being seated, we were handed a typical chain restaurant "Specials" menu loaded with pictures of their offerings along with a heavy leather bound novella of a menu, overkill, both are bad signs of what is to come. The waiter was timely, friendly, attentive, took our order right away and kept us well stocked on the drink refills. The starter Kettle Chips were decent but overly salty. THIS was the best part of our meal!! Our entree was the Porterhouse for 2. It seemed like a good deal for all you would be getting.... The green salads were obviously bagged salads that they add a little onion, cheese and croutons to. My lettuce was brown, I don't mean slightly! How could someone miss that, seriously? It showed a total lack of interest or care to serve anything that even looks appetizing. After alerting one of the many waitstaff zooming by, they brought me a new salad. Next, for our entertainment and fine dining pleasure, a lackluster presentation took place right at our table, steak sauce was mixed with rosemary, garlic and ?? This sauce was way too garlicky, we did not even attempt to garnish our steaks with it after taking a good whiff. Now onto the entree, still hopeful, but alas, disappointment galore! The Porterhouse requested preparation medium, was so undercooked, especially by the bone, I think that steer was still crying!! We could only stand to eat the edges of which was mildly enjoyable but over seasoned. The OH's green beans were a mystery khaki green/turd brown color and reportedly cold on the inside; he asked me to taste one, mustering up a tiny bite forced all the liquid inside to unexpectedly burst out and run down my chin, disgusting!! We guessed that those beans either sat too long after being blanched or had some frost-bite. In addition, the sweet potato was covered with so much cinnamon it was inedible!! While we sat for a bit, staring at this sad meal, the waiter came to check on us. Once we pointed out the errors of their kitchen staff's ways he offered to put the steak back on the grill. Really??? Anyone who knows anything about steak, should know that re-firing toughens up the meat. No! We don't want rubbery steak, thank you very much! The manager came by next and the OH asked "Does this steak look medium to you?" "No", he sheepishly admitted, "It looks rare". He tried to make amends by asking if we wanted something else or a re-order....We thought maybe they could get it right the second time around, we were sadly mistaken... My Filet side was closer to medium but the sirloin side was just as rare as before! The green beans were a lovely bright green this time but barely warm. My beautifully baked sweet potato was much better but only because they brought the butter and cinnamon on the side so I could apply it to my liking, duh!! In the end the manager never came back, the waiter offered a take home container but the OH, apparently frustrated, refused. The waiter came back once again, dropped off a check, said nothing and would not make eye contact. We do not hold the waiter responsible for this atrocious meal. At least the manager realized what part of the meal was barely acceptable to charge for, the bill only included the soda and Kettle Chips. Lesson learned cruel chain restaurant world, we will NOT be back!!
This is my boyfriend and I's favorite restaurant. We both do not like country music at all but this establishment more than makes up for this with it's incredible food and excellent service. Everything I have ordered here has been much better than I would anticipate and I always thoroughly enjoy my visits. I cannot wait until I dine there again.
(5)
David H.
Couldn't comment on how the food tastes. I was seated at 7:10 and I'm still waiting for my food at 8:30. It's not that busy, not sure what's taking so long but the server is avoiding eye contact so he probably feels awkward about it to.
(1)
Copalman L.
Best Steak for the money I have ever tasted. Better than the competition. Tastes like a $50.00 Steak. Everyone I take there Loves it. They also usually have coupons on line. My favorite is the large Filet. Number 1 in my book!
(5)
Lou B.
Excellent choice tonight. I ordered the Outlaw Ribeye and was not disappointed. Very juicy and tasty, and even the broccoli was fresh and crispy. The bread also was fresh and good. Too bad we don't have Longhorn Steakhouses near us, cause I'd come back. P.S. the 18oz. Steak was only $24.99. Not bad.
(5)
K C.
I took my Mom there for her birthday we had a nice time. We arrived about 12;30 pm we had the dinner for 2. It was really good. There was a lady's group playing cards at one of the large middle tables and it was fun watching them. I hope next time I go the food is just as good. Hope to see you soon.
(5)
John P.
My wife and I have a date night every week just us no kid and its our time...So we try to pick a place that we have never been too, Longhorn just opened 6 weeks ago. We got the 2 fer meal for 26$ and upgraded our steaks to Flo's Filet for an extra 6 bucks each. Let me tell you it was totally worth it! Our steaks were perfectly cooked, we got them the same Med rare! Wife got the garlic mashed potatoes and I got the sweet potato tots...yum! The service was perfect, Tracy our waiter was on it and was not pushy and took great of us. I was so impressed that I asked for the manager and told him what great food and service we received! All in all if you like steak check this place out!
(5)
Bill W.
What a cow! Worst service with uninspired food. Our server was trying to take our order while 4 of us had to share 1 menu. Then when dinner was completed our dirty plates were never removed as we tried to conduct an on going business conversation. Finally I called the restaurant to get someone's attention to please come clear the table thank you very much. Idiots! No need to go back to this sleazy place.
(1)
Andre E.
I have yet to dine at this location but I did pay them a visit when they first opened since once again this restaurant is within walking distance of my apartment. I checked out the dine in and carry out menus and the prices are very reasonable. The Ambience is pretty nice......although it is bit dark even during the daytime. The hostess' seem very nice and the service is appears to be good as well. I will update this review very soon as I will be dining there over the next week or so.....until then Eat, Drink, and be Merry my Friends!!!!!
(4)
David B.
They didn't get off to a good start but the finish was great! We waited approximately 10 minutes on a Saturday night at about 7 pm. After being seated and looking at the menu, we waited, and waited. After about 15-20 minutes I asked the hostess about our server. She came to our table right away and took our drink order. Immediately another waitress stated they did not know what happened to our waitress but she would take care of us; She delivered as stated! Prompt, attentive, pleasant, and she had to put up with my mother-n-law (explosive). The meal was delivered as ordered and the steaks were really good! The waitress handled the situation very well as she was ripped on every time she came to the table (I wonder who did that). Upon receiving the check, the manager paid for the entire meal. Someone explosive still wasn't happy. I will return simply for the service we received, but the food is pretty darn good as well. I apologized to the waitress for how she was treated. Her remark was refreshing; "She is just feisty and that's okay." Good job Amanda! Finishing well should always be the goal!
(5)
Frank M.
I tried the Longhorn Steakhouse for the first time recently and had a very uneven experience. Being a steakhouse you would think the steaks would be their strong point, but instead it was their weakness. First off I will say the service was excellent. Very attentive waiter, the manager came by to check on us (although he did so before we got our food) and the hostess was very nice and accommodating as well. For an appetizer we had the Wild West Shrimp. It was stellar! Deep fried popcorn shrimp with sliced banana peppers and garlic served with homemade ranch dressing. Definitely the highlight of the meal! My dinner came with a salad that was nothing special, but definitely not bad. I wasn't there for a side salad though and it was perfectly acceptable. For dinner I ordered the bacon wrapped filet and asked for it to be cooked medium. It came medium rare, bordering on rare. It was also the second worst cut of filet that I have ever had (the worst coming on a cruise ship). It was chewy and had two big strings of gristle. For dessert I had the s'mores brownie which was very good. So basically, go there for appetizers and dessert and skip the steak. Oh, but they do make their own steak sauce at your table that was quite good. Too bad the steak sucked.
(3)
Nick P.
I've been here twice, and the service sucked both times. The food is worse than the service. I really can't recommend this place at all, for the price, I would expect much better.
(1)
Annette M.
We are regulars at the Longhorn steakhouse because the food is tasty, the selection is good, and the service is very attentive. We like the luncheon specials, plus they frequently have coupons for dessert and appetizers. Had dinner, and the ribs and the trout were outstanding.
(4)
Breana F.
The only thing better than the food here is the service. Wow! This restaurant makes a point of treating their customers royally. This was our first time at Longhorn (we received a gift card for our wedding), but it will certainly not be our last. New favorite special occasion date? I think so! Thanks for an incredible evening, Longhorn.
(5)
Sandi O.
This was my first visit to this brand location and my first visit to this brand since to moving to AZ from OH. I only hope that the service recieved on this visit was a fluke and not what can be expected in the future. Our server wasn't that attentative to our table and had to be hailed more than once.
(3)
Caleb S.
The filet was good but the salmon was better! Surprising for a steakhouse. Kind of pricey but will probably return in the future.
(4)
Beverly P.
Celebrated a birthday here this weekend & were all very impressed with the delicious food, generous portions (**Special deal 2 for $25**) and friendly service! We got a perfect "round" table for 8 in the back..it was so nice to be able to see & talk with everyone. We shared all the delicious appetizers... like the Spinach Dip with chips..it was VERY cheeesy.. Sweet Potato bites & Texas Toasted Onions Everyone had Steaks prepared perfectly..but I had to be DIFFERENT! & got the "Parmesan Crusted Chicken" ( I know..I know.. at a 'STEAK' house???) But it was absolutely delicious & so was the buttery Cinnamon sugar "SWEET potato"! and..the sweetest ending to our delicious FEAST.. a HUGE, towering double "CHOCOLATE STAMPEDE" !!! Which was 2 HUGE pieces of 6 layered Chocolate Mousse Cake with 2 big scoops of vanilla Ice Cream...enough to share with the whole table..but they had all ordered their own treats..like the Bananas Foster Sundae, the SMORES Brownie and the fresh-baked Caramel Apple Pie...all delicious! Looks like we found a favorite place to celebrate Birthdays!! :) We all left STUFFED & satisfied with smiles :)
(4)
Lynn S.
We went for Sunday lunch based on reports that they had a good lunch menu. When we got there we discovered that you can only order from their dinner menu Sundays. The good news is that the staff is very friendly. Otherwise, the meal was a disaster. The food came out faster than an automatic rifle. The t'onions consisted of a flavorless, cloche coating with a very tiny piece of onion. The salad was way over dressed. The sirloin was so heavily seasoned with a spicy coating that after three bites we couldn't eat anymore. it was better suited for a fajita! The baked potato was delicious however. Thanks to the manager for taking care of the meal for us but it didn't change the experience. Hope they can manage the kitchen a little better. We came because we wanted to go to somewhere different- I guess that's what we got!
(1)
Janine K.
Saw this place driving by and decided to go in for a bite. Had to wait a little bit for a table so went to visit the bar. Bartender was attentive at first and then disappeared. Come to find that he was waiting on tables around the bar area... NOT A GOOD IDEA MANAGEMENT! We almost walked out... A Bar should always be tended to... People shouldnt have to wait 10 mins just to order a drink. By the time he returned behind the bar, he poured our drinks and we had to close our bar tab because our table was ready... great that the wait wasnt that long but it was a disappointment that it was a frustrating wait because I couldn't get a friggin drink while I was waiting. Now on to food... steakhouse.. ordered steak. Filet was cooked perfect and was tasty too. $18.99 for 7oz, $21.99 for 9oz, served with a side, salad and unlimited honey wheat rolls. Hubby got Outlaw ribeye $22.49 18oz. We also tried the Firecracker chicken wraps. Very yummy... $8.49 Spicy grilled chicken and cheese wrapped in a crispy flour tortilla, served with a cool Avocado-Lime dipping sauce. I myself prefer Texas Roadhouse... I think prices are comparable but food and service is just a little bit better at TR than here.
(3)
Shane B.
Date night here also. Went for the "2 for" dinner. It was awesome! Hot bread. Calamari and red pepper were awesome! Sirloin steak cooked to perfection. My wife fell in love with the Parmesan crusted chicken. Service A++++. The Caesar was lacking croutons - probably my only gripe. But that didn't take away from the dinner at all,
(5)
Keith B.
Fair. Stick with the streaks. Fish is just so-so.
(3)
Jennifer L.
After a truly horrendous experience at a Longhorn Steakhouse in Florida 8 months ago we finally got up the nerve to try the new location by Paradise Valley Mall. It started out promising and I was optimistic this would be a better experience. Our waitress was friendly and attentive, brought our drinks out in a timely manner, took our order, got our salads out quickly. From there things went downhill. We had ordered an appetizer. After the salads we sat there and waited. And waited. And waited. Our entrees arrived via the manager. He asked if we needed anything else. I told him we were still waiting on our appetizer. He said he would put in the order for us (apparently our waitress had forgotten) and would make sure it got taken off the bill. We had a coupon for a free appetizer anyway but the gesture was nice. My meal of pork chops and mashed potatoes was extra greasy and drenched in butter. My husband did not finish his steak or baked sweet potato. Our appetizer of parmesan crusted asparagus was by far the highlight of the meal. After we finished eating we sat there and waited. And waited. And waited. Our waitress started to hurry by us about 20 minutes later and we had to ASK her for the check. It was a very disappointing experience and nothing about it would entice me to eat at a Longhorn Steakhouse again.
(1)
Al P.
Went in for lunch today. Greeted & seated promptly. The service was very attentive, quick to take drink orders & ready for the food order when we were. I had a burger...with bacon & the 7 pepper spice. Our waiter offered to bring bread to the table while we waited for the food. The burger arrived quickly & was very good. Nice spice with a little kick. The fries were also good and plentiful! The only 'complaint' was I ordered it medium & there wasn't a hint of pink inside of it, but there are worse things in the world. Definitely will be back to try some other options.
(4)
Mark T.
We went on a Friday evening and had a very enjoyable experience. The hostess was attentive and the bartender(Lindsay) was so much fun that we decided to eat..and drink at the bar. My companion had the jumbo fried shrimp and I had the Outlaw Ribeye. This was the best steak I have had in many years in Phx. The shrimp could have been "more" jumbo but were very good. Overall very enjoyable and a good value for the $. we will go back soon.
(5)
Raymond E.
This place I have been hoping and waiting for since I started seening their commercials on TV, now that they are here they are my new regular place to go, my parents are coming into town this weekend from California and they want to go as they have seen the commercials in California too. So we are going to dinner tonight.
(5)
Casey K.
Where to begin? I've delayed writing this review, because frankly, I just haven't had the time required to do it properly. It would take hours to fully explain the nightmare we had. To sum it up though, they can't cook a steak. Mine was completely raw. Three times. I will add a picture, if I can figure it out. The worst part though, (and almost humorous) was when my guest got her steak overcooked and she complained that she ordered it rare. So get this. They brought back the same steak and cooked it some more. Seriously!!! They kept trying to get them right, but just couldn't. We finally gave up. The manager insisted we try something else, so we did. I figured how could they ruin a shrimp cocktail, so that was our choice. Well guess what? They could ruin a shrimp cocktail. I could see them when they were being brought out, that they were slimy and undercooked. Heck, they were transparent. How could a manager even come out with that and not notice it, when I could spot it miles away? The manager was finally appalled himself at how bad it was and that it was happening over and over and over again. He gave us a gift card to come back, and told us that he wouldn't blame us if we didn't want to, but told us we could use it at one of their other restaurants. Basically we left without eating, so I really can't review this place, as I don't know how the food is. I just know how it isn't!
(1)
Steven L.
First time to Longhorn. Employees are all very friendly and efficient. DW had prime rib and said it was wonderful. Good taste and very tender. I had ribs and they were good as well. Prices are very reasonable.
(5)
G G.
This restaurant was disappointing.. The place is new and looked OK but lacked ambiance. The help was courteous but seemed inexperienced. The steak was sub-par in tenderness and very diffcult on the digestive system. VERY spicy. I like spicy food but this steak went over the top to the point of making one nauseous. Both husbands felt the same way. One of the wives had a lobster and she thought it one of the best from a steakhouse chain. The other wife had a chicken salad which we also very good. Maybe I'll go back for the lobster but never for steak.
(2)
D H.
Food and service were horrible. It was a Monday evening so they were not busy at all. No excuse for constantly having to flag down the waitress for more drinks and water. I could tell the filet was tough immediately when I tried to cut it. Unbelievable that their best cut of meat could be this tough. It was done properly but just chewed like it was rubber. Gave up after two or three bites. My friend had the same thing and agreed his was bad also. Asparagus was stringy and cold. Will never go again.
(1)
Heather K.
My sister and I went to dinner this past friday with our Gami (grandmother), and we were very satisfied. I can not remember our servers name, but she was nice and on top of the service. We all had a petite top sirloin one cooked med, and two cooked med rare. All three of us were pleased with the way our steaks had come out. While we were waiting for our food we were given the fresh warm loaf of bread that was tasty. The manager Cedric (sp?) had walked passed with two plates of their southweatern shrimp tacos and had asked if we liked shrimp. We replied with a yes and he gave us one of the plates of their southwestern shrimp tacos. My sister and I were extremely excited to try these tacos because they looked delicous and we had never had them before. Let me tell you.... "they are our favorite!'' My sister and I noticed the tacos were part of their happy hour menue and now are planning for our next visit, just for the shrimp tacos alone. We followed our meal with the brownie sundae, which the managaer Cedrick suggested we get the candied pecans spinkled on top....great idea. the brownie was tasty, however my sister and I are ice cream lovers and wished there was a little more ice cream with the dish. Overall we left talking about how yummy it was and making plans to come back, so, I'd say our experience was a success and can't wait to come back. :)
(5)
Ashton A.
Longhorn is another one of those chain restaurants that is hit or miss depending on the location and the time of day you eat. This particular day I went for lunch. I unfortunately ordered the macaroni and cheese... It was an over seasoned disaster. Need hamburger for the kids was also very underwhelming. The melted cheese smelled so bad we had to return it. The lunch options are not great... Dinner in the past has been better at Longhorn for me. What they're lacking is quality and consistency on a regular basis. I think outback is a better choice
(2)
Lynn S.
We went for Sunday lunch based on reports that they had a good lunch menu. When we got there we discovered that you can only order from their dinner menu Sundays. The good news is that the staff is very friendly. Otherwise, the meal was a disaster. The food came out faster than an automatic rifle. The t'onions consisted of a flavorless, cloche coating with a very tiny piece of onion. The salad was way over dressed. The sirloin was so heavily seasoned with a spicy coating that after three bites we couldn't eat anymore. it was better suited for a fajita! The baked potato was delicious however. Thanks to the manager for taking care of the meal for us but it didn't change the experience. Hope they can manage the kitchen a little better. We came because we wanted to go to somewhere different- I guess that's what we got!
(1)
Janine K.
Saw this place driving by and decided to go in for a bite. Had to wait a little bit for a table so went to visit the bar. Bartender was attentive at first and then disappeared. Come to find that he was waiting on tables around the bar area... NOT A GOOD IDEA MANAGEMENT! We almost walked out... A Bar should always be tended to... People shouldnt have to wait 10 mins just to order a drink. By the time he returned behind the bar, he poured our drinks and we had to close our bar tab because our table was ready... great that the wait wasnt that long but it was a disappointment that it was a frustrating wait because I couldn't get a friggin drink while I was waiting. Now on to food... steakhouse.. ordered steak. Filet was cooked perfect and was tasty too. $18.99 for 7oz, $21.99 for 9oz, served with a side, salad and unlimited honey wheat rolls. Hubby got Outlaw ribeye $22.49 18oz. We also tried the Firecracker chicken wraps. Very yummy... $8.49 Spicy grilled chicken and cheese wrapped in a crispy flour tortilla, served with a cool Avocado-Lime dipping sauce. I myself prefer Texas Roadhouse... I think prices are comparable but food and service is just a little bit better at TR than here.
(3)
Shane B.
Date night here also. Went for the "2 for" dinner. It was awesome! Hot bread. Calamari and red pepper were awesome! Sirloin steak cooked to perfection. My wife fell in love with the Parmesan crusted chicken. Service A++++. The Caesar was lacking croutons - probably my only gripe. But that didn't take away from the dinner at all,
(5)
Keith B.
Fair. Stick with the streaks. Fish is just so-so.
(3)
Patricia B.
Oh well, we had sworn not to come back after a bad experience back in January but decided to give them another chance... I'm glad we did, Christina M took really good care of us. As usual, I had the Outlaw ribeye and hubby had the filet. Christina was very friendly and accommodating with a special request. About January, we went there because of a coupon and they did not even know what I was talking about. Hubby's filet was overcooked and the manager stopped by to take care of it and made us feel like he was doing us a favor... oh well.
(5)
Stephanie B.
I've been here twice. The food is pretty average for a steakhouse, I think, and the service is also mediocre. Nothing about this place pops out at me as excellent. The last time I went was two nights ago. The service was okay -- our waiter had to be reminded to bring us bread, and whenever we'd ask for something, he'd come back to check on us five minutes later with a surprised expression on his face: "Oh, I forgot the butter! Let me get that for you!" He was pleasant enough, but this certainly wasn't top-notch service. My fiance ordered his steak rare, and he said that it didn't have very much flavor and wasn't particularly juicy. His sweet potato was delicious, however, though I find it hard to believe that you can really mess up a baked sweet potato as long as you put enough cinnamon and brown sugar and butter on top. ;) I ordered the spinach feta chicken, which I thought was quite good. The chicken was tender, not overcooked, and the feta added spurts of this salty, strong flavor as I ate. My side was the loaded baked potato, which was disappointingly not very loaded -- there was just a bit of cheese and a sprinkle of bacon. We had the parmesan-crusted asparagus for an appetizer, which was delicious -- perfectly seasoned with a nice crunch. The blueberry lemon butter cake for dessert was moist and had that good balance of sweet and tangy. All in all, this place is okay. I would return if an outing called for it, but it's certainly not my first choice.
(3)
Greg G.
Food is great here. Service on the other hand is less than desirable. I give it a solid 4 to 4.5 stars for the tasty juicy steak. Service? Two stars..... Maybe. Plan on spending an absurd amount of time flagging down staff to fill your glass, bring you bread, take your order, bring you the check, etc. Eating here is like working on the deck of an aircraft carrier. Always trying to flag someone down.
(3)
Ashley T.
I've been here a couple times now and each experience has been great. Our last visit was on a Thursday night. It was about an hour until close so we were just going to get an appetizer and dessert. They assured us we weren't going to be rushed though because a huge graduation party was coming in at 930pm! Despite the big party our server never forgot us and even helped his coworkers set their tables up. I hope they all were tipped big for all that work, I believe we counted about 20 people. Great service and even greater workers. As for the food, the dessert was wonderful and so was the crab dip appetizer. Yum!
(5)
John G.
Yeah, I know it's a Darden chain restaurant, but call it a guilty pleasure. First, they cook the steaks the way your order them - rare comes back rare (which, in itself is a rare thing). The salads are old school (iceberg lettuce, tomato, onion, croutons), but the bleu cheese dressing is nice. The bread is tasty. The sides are good (and hearty). This is a fun place to go. Our waiter on this visit was awesome as well - really added to a nice night out.
(4)
Danette W.
I have to say I love this place. I got the ribeye, cooked medium well and it was cooked perfectly. It came with a loaded baked potato and a house salad. We were also served a honey wheat loaf that was warm when it arrived at our table and was delicioso. I highly recommend Longhorns if you haven't already tried it.
(4)
Kierra W.
The food was good, however the customer service was awful. I understand you close at 10, however if I'm still eating with a big group it gives you no right to be rude. We asked an employee for a box, she walked away irritated to get it. Everyone felt awkward cause of the employees rude behavior.
(2)
Paula E.
I can't remember the last time I tried This chain because generally I don't gravitate to chains. A friend suggested meeting here for dinner so I complied. What a pleasant surprise it turned out to be! The service was top notch and the food turned out to be quite good for a moderate price steakhouse. We shared a great appetizer of stuffed mushrooms. Very tasty! While the bread and salad were average the stuffed filet was cooked perfectly and was tender and tasty and seasoned!! Very important for a great steak. I was very pleased overall with the meal and the price and wouldn't hesitate to return to this chain or location!
(5)
Angela M.
Kinda pricey. it's really crowded I guess everyone had the same idea early Mother's Day dinner:) food was good steaks seemed a little smaller than I remember from a year ago! I got the filet and grilled shrimp yum! But overall a nice place for steaks!
(3)
Z T.
LongHorn has always been so underrated to me! I have loved coming here over the years, and I expect I'll return for many more! I love all of the chicken dishes they have to order along with the salads. I really enjoy having family and friend time here, as they love it as well! I only with there was a LongHorn closer to me.
(4)
Aaron B.
They have a brindle steer. Not every Longhorn can boast they have one. The food and drinks are good. The staff is good. The steer makes you want to come back.
(3)
Yuko H.
For the past three visit, I was very happy with the steak I had. Great flavor, just cooked well. I thought I would try something else. My salmon wasn't too bad but I couldn't feel the same way as I felt for steak. Should have stayed with the same steak I always ordered. My daughter ordered kids meal cheeseburger, they used processed American cheese. I didn't think to ask before ordering, they exchanged it to a simple salad for her. This is a steak restaurant, their steak is awesome! But just steak.
(3)
Charity L.
This place was horrible! My second time here and both times they have been out of prime rib! I ordered shrimp and it was black and burnt, the bake potato was raw! The sad part is the manager didn't even stop by to apologize for the disgusting food!! I will never come back. If you ever want prime rib go to Charleston's.
(1)
Erin J.
We generally come to the Phoenix/Scottsdale area once a year, and the past two visits, we've stopped at LongHorn to grab some dinner to go. Both times, we've been extremely impressed with both the service and the food. The last time we came to Phoenix, I ordered the Renegade Sirloin (rare) and Redrock Grilled Shrimp with a side of green beans and rice pilaf. The shrimp were fresh, cleaned well, succulent, and cooked to perfection. The steak was prepared just to my liking and seasoned nicely. The sides were great as well. This past time, I wanted something a little lighter than steak, so I opted for the Redrock Shrimp alone, with the rice pilaf and green beans. The dinner again did not disappoint. The pilaf was flavorful and the green beans had just the right amount of crunch. I also ordered the Jack&Honey Lemonade, and oh my goodness. It is one of my new favorite cocktails. The blackberries and honey together make the most heavenly drink. Everything is affordably priced to boot. As I said, the service was also fantastic. This last time we went, we sat in the bar area (we came close to closing time... we like to eat late!). The bartender was sweet and attentive. When she brought out our to-go order, she went through and showed us everything just to make sure she had everything we asked for. Yes, this place is a chain. But they're obviously doing something right. Next time we're back in Phoenix, we'll be back to LongHorn for another yummy meal!
(5)
Marc D.
My wife and I had dinner there on Friday night. We were told a 20 minute wait for a table on a friday night, which is acceptable for a weekend and we were seated in less than 10 minutes. Sweet... We had the calimari as an app. So tasty! And huge! Lots of apps to nibble on. For entrees we got steaks and salads. I got the 16 oz ribeye, cooked to med rare perfection. My wife had the sirloin, medium, but it came out well done. No big deal, we still ate it up. Our server was Megan. She was fast, efficient and personable. We never had to ask for drink refills or bread refills Had a great meal! Will go back again.
(4)
Jayme F.
Food was good, service was ok. Not much better than outback. I'd go back again, but not my favorite
(3)
Monte M.
Good food. Good drinks. Good price. Good service. Good place to eat. Come to longhorn. Tell them Monte sent you.
(5)
R S.
The food was great, but it took forever for it to come out! We waited 30 minutes for it from the time or server took our order to the time the food came out. We watched an older couple leave because their food was taking so long and we almost left but as soon as we all agreed to leave our food came out. She also took a long time to give us our check. She was very rude too. She asked my brother if he wanted his water refilled and he said no and she acted like he was a complete idiot until he agreed to have a refill and she said "you can always dump it on your head." I mean, who the he'll says that to a customer amd treats them that way?! She also kept commenting about my service dog even though he was behaving perfectly. She also made comments on our order when we were ordering our food. Definitely not planning on coming back to this location again.
(1)
Ashley B.
I am giving them a 2 star only because I really enjoyed our first visit but last night we went for my birthday ( Which is today ) and it was horrible. I wanted to leave before our steaks even got there. So we walk in, I called ahead ( Around 3 that afternoon) to let them know that we would be there around 7. She is walking us through the dinning room. I had asked to be sat at a booth. We walk by one booth.....two booths...and she takes us to this little booth in the back that is in between two large parties with kids. One party ( of 10 ) was literary less than 2 feet away, and they were both very loud. We should have asked to move but by the talk we had talked about it our "waiter" was already at our table. He starts by bringing us old ass bread THEN TELLS US HE KNOWS IT IS!! Its like...why the HELL would you bring out the bread knowing that we weren't going to eat it....it wasn't eatable....very hard. When He comes back with the bread and our drinks ( Soda ) We order our food. We got the Sweet Chili Calamari as an app. I got the filet and lobster tail with Mac and cheese. My boyfriend got the rib eye and fries. We had decided that we wanted to order drinks....Our app comes ( no sign of our waiter ) it is very very sweet ( just taste like honey also at this time my boyfriend needs a soda ) and had way too much sauce on it...we didn't eat it....15 mins later our salads come ( ceaser salad, very good) I have at this point seen our waiter walking around going to other tables and even look at me and making eye contact and STILL not coming to our table....20 MINS after we FINISH our salads our food decides to come out.After our food comes out our waiter decides to ask us how things are. My boyfriends says he needs a soda and we are too pissed off to care to order drinks. My steak and lobster tail were what you can expect. Cooked correct and tasted alright....I will say that they do need to cut back on the cheese in their mac and cheese because it is way to strong and there is way to much. My boyfriend said that his food was good. Well at this point we are eating and the staff there decides this is the perfect time for them to clean up the table and area that was less then 2 feet from us.....It awesome to have someone vacuuming a foot away from you with their ass in your face while you are trying to eat.....soooo we were ready to go...my boyfriend got a to go box for his steak and paid the bill and we left....we will not be going back and we will be calling to complain. Thanks for ruining my birthday dinner longhorn.
Went here as a celebration treat and I must say I have to go again, the staff was awesome from the greeter to the waiter. Had the Ribeye with a Shrimp skewer and rice, all was excellent. Steak was grilled to perfection, you could have cut it with a butter knife and the shrimp also well done. Drinks was a good size and well made, must go to again.
(5)
Al G.
Longhorn Steakhouse is awesome! It seemed quite busy when we were there, but the food was phenomenal and the wait staff was great. I had the white cheddar and bacon stuffed filet, which I prefer well done. Not only was it done to perfection, but still tender, which many places cannot accomplish. Great steaks and highly recommended!
(5)
E K.
This is our new spot where my husband will be regulars. We tried this place on a whim one random date night and have been back 4x since. They are a chain but we appreciate the consistency that comes with that. I have the strawberry lemonade, the porterhouse (always cooked correctly and with a delicious seasoning) and either the baked potato or sweet potato. Comes with side salad (amazing ranch dressing & homemade croutons). Every time it's great. My husband has tried the ribs, prime rib, filet, surf & turf. He says they're all very good. The finishing touch is always the AMAZING chocolate stampede dessert. Always great service, great food and we'll continue to come back.
(4)
David S.
We sat at the bar. Place was a little messy, but it was busy. The steak was excellent perfectly done and hot. Very good beef. Otherwise the ambience is just aok. But if u r looking for a good tasting steak that is reasonable priced...Longhorn.
(3)
Marjorie G.
If you want a perfectly prepared tasty steak for under $20 this is the place! Up charge $1.59 for the strawberry pecan salad to go with it....yum! A nice bonus was our server Jessie Veeeee....sit in her section if you can she was great!!
(5)
Christine S.
This "Steakhouse" is a huge disappointment!!! Me and the Other Half (OH) have a standing Date Night every Friday and we love to try new and/or go back to local favorite places. He also loves to watch Food Network, has learned a lot from it and is now an excellent cook, thank Heavens! Point is we are adventurous eaters and usually avoid chains. This restaurant has just proved once again why!! The OH wanted steak though and didn't feel like traveling very far tonight, this restaurant is close by. It was busy but we were seated within the estimated 20-25 minutes. After being seated, we were handed a typical chain restaurant "Specials" menu loaded with pictures of their offerings along with a heavy leather bound novella of a menu, overkill, both are bad signs of what is to come. The waiter was timely, friendly, attentive, took our order right away and kept us well stocked on the drink refills. The starter Kettle Chips were decent but overly salty. THIS was the best part of our meal!! Our entree was the Porterhouse for 2. It seemed like a good deal for all you would be getting.... The green salads were obviously bagged salads that they add a little onion, cheese and croutons to. My lettuce was brown, I don't mean slightly! How could someone miss that, seriously? It showed a total lack of interest or care to serve anything that even looks appetizing. After alerting one of the many waitstaff zooming by, they brought me a new salad. Next, for our entertainment and fine dining pleasure, a lackluster presentation took place right at our table, steak sauce was mixed with rosemary, garlic and ?? This sauce was way too garlicky, we did not even attempt to garnish our steaks with it after taking a good whiff. Now onto the entree, still hopeful, but alas, disappointment galore! The Porterhouse requested preparation medium, was so undercooked, especially by the bone, I think that steer was still crying!! We could only stand to eat the edges of which was mildly enjoyable but over seasoned. The OH's green beans were a mystery khaki green/turd brown color and reportedly cold on the inside; he asked me to taste one, mustering up a tiny bite forced all the liquid inside to unexpectedly burst out and run down my chin, disgusting!! We guessed that those beans either sat too long after being blanched or had some frost-bite. In addition, the sweet potato was covered with so much cinnamon it was inedible!! While we sat for a bit, staring at this sad meal, the waiter came to check on us. Once we pointed out the errors of their kitchen staff's ways he offered to put the steak back on the grill. Really??? Anyone who knows anything about steak, should know that re-firing toughens up the meat. No! We don't want rubbery steak, thank you very much! The manager came by next and the OH asked "Does this steak look medium to you?" "No", he sheepishly admitted, "It looks rare". He tried to make amends by asking if we wanted something else or a re-order....We thought maybe they could get it right the second time around, we were sadly mistaken... My Filet side was closer to medium but the sirloin side was just as rare as before! The green beans were a lovely bright green this time but barely warm. My beautifully baked sweet potato was much better but only because they brought the butter and cinnamon on the side so I could apply it to my liking, duh!! In the end the manager never came back, the waiter offered a take home container but the OH, apparently frustrated, refused. The waiter came back once again, dropped off a check, said nothing and would not make eye contact. We do not hold the waiter responsible for this atrocious meal. At least the manager realized what part of the meal was barely acceptable to charge for, the bill only included the soda and Kettle Chips. Lesson learned cruel chain restaurant world, we will NOT be back!!
This is my boyfriend and I's favorite restaurant. We both do not like country music at all but this establishment more than makes up for this with it's incredible food and excellent service. Everything I have ordered here has been much better than I would anticipate and I always thoroughly enjoy my visits. I cannot wait until I dine there again.
(5)
David H.
Couldn't comment on how the food tastes. I was seated at 7:10 and I'm still waiting for my food at 8:30. It's not that busy, not sure what's taking so long but the server is avoiding eye contact so he probably feels awkward about it to.
(1)
Copalman L.
Best Steak for the money I have ever tasted. Better than the competition. Tastes like a $50.00 Steak. Everyone I take there Loves it. They also usually have coupons on line. My favorite is the large Filet. Number 1 in my book!
(5)
Lou B.
Excellent choice tonight. I ordered the Outlaw Ribeye and was not disappointed. Very juicy and tasty, and even the broccoli was fresh and crispy. The bread also was fresh and good. Too bad we don't have Longhorn Steakhouses near us, cause I'd come back. P.S. the 18oz. Steak was only $24.99. Not bad.
(5)
K C.
I took my Mom there for her birthday we had a nice time. We arrived about 12;30 pm we had the dinner for 2. It was really good. There was a lady's group playing cards at one of the large middle tables and it was fun watching them. I hope next time I go the food is just as good. Hope to see you soon.
(5)
Arana W.
This is definitely a Darden restaurant. Much like Olive Garden and Red Lobster, you know walking in exactly what you're going to get. The bread is fresh, warm and tasty. The salad is fresh, cold and crisp. The entrees are the Central Casting version of what they should be. Nothing we had was bad, the steaks were cooked to the desired temp and were perfectly mediocre. The decor was Texas steakhouse appropriate in the same way Olive Garden is stereotypical Italian appropriate and Red Lobster is stereotypical seafood appropriate. There was nothing at all wrong with being there - but I'd rather have a less "scientifically proven" chain and a better steak. At least the beer was cold and frosty. That makes a big difference on a Phoenix summer day, and that alone is the reason for the third star.
(3)
Ashley W.
GROSS. WASTE OF MONEY. It's worth it to pay a little more and go to arrowhead grill or Flemmings. I ordered the parmesan chicken. My chicken was undercooked and smothered in thick pasty sauce. I didn't want to be dying on the toilet the next day, so after one look at my plate and 2 bites, I gave up and bailed. My husband ordered the steak, and he said it was one of the worst he has ever had. All the side dishes were nasty. $50.00 bill for disgusting food that we couldn't even muster enough courage to eat. We left with our plates full of food.
(1)
Julie S.
The food is great however when picking up to go, it's kind of a pain. You have to go to the bar which is usually busy and wait until you can get someone's attention. When I came I finally got someone's attention after 5 min only to be told someone else does the to go orders and she will go find him. Took over 5 more min for him to come however he served the people sitting at the bar before me. Not sure we will order to go again.
(3)
karen s.
What stands out is that the professionalism of the staff needs to take it up a big notch. We waited a solid four minutes before we were greeted at the door to be seated which I can understand if it's really busy, but as we were leaving there were three hostesses or servers standing at the hostess desk chatting....all three of them were too busy to say thank you for coming in or goodbye. I was shocked because they all saw us leave and didn't say anything. In regards to the food I had the shrimp... It was good but not good enough to order again. I didn't care for the rice that was paired with the shrimp. I will say though that the mashed potatoes were delicious... My guess is because they were covered in butter (not healthy but tasty). If you order a margarita they will give you a generous portion so that is good too.
(3)
Milan T.
Really long wait!!! Finally the waiter came and tried to make up for it, but the food was great.
(3)
Liz D.
Never disappointing! We have visited this location several times and have never been disappointed by the food or service. Service can be a little patchy, however never anything bad enough to warrant complaint. The food quality and quantity is excellent. Salads and steaks are always perfect. The price is right! Cannot say enough good things about this restaurant.
(5)
Nicole D.
This is the first time I've eaten here. We had a gift card and thought we'd try it out. It's really nice inside, clean, and the atmosphere is good. It can be for a date, business meeting, family dinner or celebration. We got the pretzel sticks with the beer cheese for an app and it was super tasty! Our waiter Todd was really nice and really attentive. He exemplified great service! We ordered our steak medium and it came more like well done so we sent it back and they made us a new one really quickly and it was flavorful and delicious (they also comp'ed it from the tab which was incredibly surprising, unexpected). The portions are a good size, enough for us to share. We ordered dessert but were too full to eat it and took it to go. Overall positive experience. Definitely will return.
(4)
April H.
Went on a Saturday night so we knew there would be a wait. We were told 35-40 minutes, when in reality it was over an hour. Once seated (after we had to wait again to have the table cleaned up) we ordered the firecracker chicken app which was good. We each ordered filet's, salads and potato. My filet was very salty and charred. After telling the waitress about a coupon for a free app she still charged us and had to spend 10 minutes voiding it. We spent over two hours here and am not sure we will be back.
(2)
Mya T.
My hubby and I had such a wonderful experience. It was a much needed date night and I was craving a steak. Long Horn did not disappoint. I had the Flat Iron Steak with the Stuffed Portobello mushroom, and I am so happy I did. The steak was cooked and seasoned perfectly.
(4)
Thomas O.
Definitely not a fan. Went last night for dinner with friends. Picked Longhorns because of location and to do something casual after entertaining the family mob for Thanksgiving. The place was packed with families thinking the same thing. Some really large parties, which looked to be overwhelming the wait staff. This was my third visit, but first time for dinner. First two visits were for lunch. Bottom line on the steaks that both my wife and I ordered: Incredibly salty, almost to the point of being indelible. I absolutely hate that all these chain style restaurants over salt everything. I don't think this was a one off event. My lunch visits resulted in much the same, but to the same ridiculous level of saltiness. Server was sweet, but won't be back.
(2)
MC B.
We really wanted to like this place as an alternative to Outback from time to time but after three visits I am afraid I will just stick with Outback. The menus are similar but the prices are higher at Longhorn and the food is not very good. Outbacks wine list is very varied, whereas, Longhorn has a very limited wine list. On our last visit my husband ordered the sirloin steak which was overdone and tough. His Caesar salad consisted of wimpy lettuce -- awful. I had the prime rib sandwich and it was almost too salty to eat but the baked potato was good. Our son had the prime rib which he said did not have much flavor and did not come with au jus (never had that before with prime rib). Our server was attentive but the service was slow. There were alot of diners there that night. After three disappointing meals we are done with Longhorn.
(2)
John P.
My wife and I have a date night every week just us no kid and its our time...So we try to pick a place that we have never been too, Longhorn just opened 6 weeks ago. We got the 2 fer meal for 26$ and upgraded our steaks to Flo's Filet for an extra 6 bucks each. Let me tell you it was totally worth it! Our steaks were perfectly cooked, we got them the same Med rare! Wife got the garlic mashed potatoes and I got the sweet potato tots...yum! The service was perfect, Tracy our waiter was on it and was not pushy and took great of us. I was so impressed that I asked for the manager and told him what great food and service we received! All in all if you like steak check this place out!
(5)
Todd H.
I had a great steak, baked potato, salad. Joe, our waiter was great. All the bad reviews are wrong, this place is great! Outlaw Ribeye was the suggestion he made, and our whole party had it. They have a macaroni and cheese dish that is really good.
(5)
gerry s.
ok..this is a new place...Darden Restaurant It has a pleasant environment and a nice southwestern flair. The server we had was a tolal loss..spaced out guy. That was not a good start. The food...meh...rainbow trout...pretty good. green beans prepared ok. Filet was small...Thin...baked potato was not thoroughly baked and "loaded' ..?? not really...bread had no taste and the salad was over dressed... This restaurant concept seems to be competing for business with "Outback" ..I think Outback has them beat by a mile as their steaks , sides and service is much better. sorry...cannot go back or recommend this steakhouse.
(2)
Bill W.
What a cow! Worst service with uninspired food. Our server was trying to take our order while 4 of us had to share 1 menu. Then when dinner was completed our dirty plates were never removed as we tried to conduct an on going business conversation. Finally I called the restaurant to get someone's attention to please come clear the table thank you very much. Idiots! No need to go back to this sleazy place.
(1)
Andre E.
I have yet to dine at this location but I did pay them a visit when they first opened since once again this restaurant is within walking distance of my apartment. I checked out the dine in and carry out menus and the prices are very reasonable. The Ambience is pretty nice......although it is bit dark even during the daytime. The hostess' seem very nice and the service is appears to be good as well. I will update this review very soon as I will be dining there over the next week or so.....until then Eat, Drink, and be Merry my Friends!!!!!
(4)
Sandi O.
This was my first visit to this brand location and my first visit to this brand since to moving to AZ from OH. I only hope that the service recieved on this visit was a fluke and not what can be expected in the future. Our server wasn't that attentative to our table and had to be hailed more than once.
(3)
Caleb S.
The filet was good but the salmon was better! Surprising for a steakhouse. Kind of pricey but will probably return in the future.
(4)
David B.
They didn't get off to a good start but the finish was great! We waited approximately 10 minutes on a Saturday night at about 7 pm. After being seated and looking at the menu, we waited, and waited. After about 15-20 minutes I asked the hostess about our server. She came to our table right away and took our drink order. Immediately another waitress stated they did not know what happened to our waitress but she would take care of us; She delivered as stated! Prompt, attentive, pleasant, and she had to put up with my mother-n-law (explosive). The meal was delivered as ordered and the steaks were really good! The waitress handled the situation very well as she was ripped on every time she came to the table (I wonder who did that). Upon receiving the check, the manager paid for the entire meal. Someone explosive still wasn't happy. I will return simply for the service we received, but the food is pretty darn good as well. I apologized to the waitress for how she was treated. Her remark was refreshing; "She is just feisty and that's okay." Good job Amanda! Finishing well should always be the goal!
(5)
Frank M.
I tried the Longhorn Steakhouse for the first time recently and had a very uneven experience. Being a steakhouse you would think the steaks would be their strong point, but instead it was their weakness. First off I will say the service was excellent. Very attentive waiter, the manager came by to check on us (although he did so before we got our food) and the hostess was very nice and accommodating as well. For an appetizer we had the Wild West Shrimp. It was stellar! Deep fried popcorn shrimp with sliced banana peppers and garlic served with homemade ranch dressing. Definitely the highlight of the meal! My dinner came with a salad that was nothing special, but definitely not bad. I wasn't there for a side salad though and it was perfectly acceptable. For dinner I ordered the bacon wrapped filet and asked for it to be cooked medium. It came medium rare, bordering on rare. It was also the second worst cut of filet that I have ever had (the worst coming on a cruise ship). It was chewy and had two big strings of gristle. For dessert I had the s'mores brownie which was very good. So basically, go there for appetizers and dessert and skip the steak. Oh, but they do make their own steak sauce at your table that was quite good. Too bad the steak sucked.
(3)
Nick P.
I've been here twice, and the service sucked both times. The food is worse than the service. I really can't recommend this place at all, for the price, I would expect much better.
(1)
Annette M.
We are regulars at the Longhorn steakhouse because the food is tasty, the selection is good, and the service is very attentive. We like the luncheon specials, plus they frequently have coupons for dessert and appetizers. Had dinner, and the ribs and the trout were outstanding.
(4)
Breana F.
The only thing better than the food here is the service. Wow! This restaurant makes a point of treating their customers royally. This was our first time at Longhorn (we received a gift card for our wedding), but it will certainly not be our last. New favorite special occasion date? I think so! Thanks for an incredible evening, Longhorn.
(5)
Beverly P.
Celebrated a birthday here this weekend & were all very impressed with the delicious food, generous portions (**Special deal 2 for $25**) and friendly service! We got a perfect "round" table for 8 in the back..it was so nice to be able to see & talk with everyone. We shared all the delicious appetizers... like the Spinach Dip with chips..it was VERY cheeesy.. Sweet Potato bites & Texas Toasted Onions Everyone had Steaks prepared perfectly..but I had to be DIFFERENT! & got the "Parmesan Crusted Chicken" ( I know..I know.. at a 'STEAK' house???) But it was absolutely delicious & so was the buttery Cinnamon sugar "SWEET potato"! and..the sweetest ending to our delicious FEAST.. a HUGE, towering double "CHOCOLATE STAMPEDE" !!! Which was 2 HUGE pieces of 6 layered Chocolate Mousse Cake with 2 big scoops of vanilla Ice Cream...enough to share with the whole table..but they had all ordered their own treats..like the Bananas Foster Sundae, the SMORES Brownie and the fresh-baked Caramel Apple Pie...all delicious! Looks like we found a favorite place to celebrate Birthdays!! :) We all left STUFFED & satisfied with smiles :)
(4)
Jennifer L.
After a truly horrendous experience at a Longhorn Steakhouse in Florida 8 months ago we finally got up the nerve to try the new location by Paradise Valley Mall. It started out promising and I was optimistic this would be a better experience. Our waitress was friendly and attentive, brought our drinks out in a timely manner, took our order, got our salads out quickly. From there things went downhill. We had ordered an appetizer. After the salads we sat there and waited. And waited. And waited. Our entrees arrived via the manager. He asked if we needed anything else. I told him we were still waiting on our appetizer. He said he would put in the order for us (apparently our waitress had forgotten) and would make sure it got taken off the bill. We had a coupon for a free appetizer anyway but the gesture was nice. My meal of pork chops and mashed potatoes was extra greasy and drenched in butter. My husband did not finish his steak or baked sweet potato. Our appetizer of parmesan crusted asparagus was by far the highlight of the meal. After we finished eating we sat there and waited. And waited. And waited. Our waitress started to hurry by us about 20 minutes later and we had to ASK her for the check. It was a very disappointing experience and nothing about it would entice me to eat at a Longhorn Steakhouse again.
(1)
Al P.
Went in for lunch today. Greeted & seated promptly. The service was very attentive, quick to take drink orders & ready for the food order when we were. I had a burger...with bacon & the 7 pepper spice. Our waiter offered to bring bread to the table while we waited for the food. The burger arrived quickly & was very good. Nice spice with a little kick. The fries were also good and plentiful! The only 'complaint' was I ordered it medium & there wasn't a hint of pink inside of it, but there are worse things in the world. Definitely will be back to try some other options.
(4)
Mark T.
We went on a Friday evening and had a very enjoyable experience. The hostess was attentive and the bartender(Lindsay) was so much fun that we decided to eat..and drink at the bar. My companion had the jumbo fried shrimp and I had the Outlaw Ribeye. This was the best steak I have had in many years in Phx. The shrimp could have been "more" jumbo but were very good. Overall very enjoyable and a good value for the $. we will go back soon.
(5)
Raymond E.
This place I have been hoping and waiting for since I started seening their commercials on TV, now that they are here they are my new regular place to go, my parents are coming into town this weekend from California and they want to go as they have seen the commercials in California too. So we are going to dinner tonight.
(5)
Casey K.
Where to begin? I've delayed writing this review, because frankly, I just haven't had the time required to do it properly. It would take hours to fully explain the nightmare we had. To sum it up though, they can't cook a steak. Mine was completely raw. Three times. I will add a picture, if I can figure it out. The worst part though, (and almost humorous) was when my guest got her steak overcooked and she complained that she ordered it rare. So get this. They brought back the same steak and cooked it some more. Seriously!!! They kept trying to get them right, but just couldn't. We finally gave up. The manager insisted we try something else, so we did. I figured how could they ruin a shrimp cocktail, so that was our choice. Well guess what? They could ruin a shrimp cocktail. I could see them when they were being brought out, that they were slimy and undercooked. Heck, they were transparent. How could a manager even come out with that and not notice it, when I could spot it miles away? The manager was finally appalled himself at how bad it was and that it was happening over and over and over again. He gave us a gift card to come back, and told us that he wouldn't blame us if we didn't want to, but told us we could use it at one of their other restaurants. Basically we left without eating, so I really can't review this place, as I don't know how the food is. I just know how it isn't!
(1)
Steven L.
First time to Longhorn. Employees are all very friendly and efficient. DW had prime rib and said it was wonderful. Good taste and very tender. I had ribs and they were good as well. Prices are very reasonable.
(5)
G G.
This restaurant was disappointing.. The place is new and looked OK but lacked ambiance. The help was courteous but seemed inexperienced. The steak was sub-par in tenderness and very diffcult on the digestive system. VERY spicy. I like spicy food but this steak went over the top to the point of making one nauseous. Both husbands felt the same way. One of the wives had a lobster and she thought it one of the best from a steakhouse chain. The other wife had a chicken salad which we also very good. Maybe I'll go back for the lobster but never for steak.
(2)
Patricia B.
Oh well, we had sworn not to come back after a bad experience back in January but decided to give them another chance... I'm glad we did, Christina M took really good care of us. As usual, I had the Outlaw ribeye and hubby had the filet. Christina was very friendly and accommodating with a special request. About January, we went there because of a coupon and they did not even know what I was talking about. Hubby's filet was overcooked and the manager stopped by to take care of it and made us feel like he was doing us a favor... oh well.
(5)
Al G.
Longhorn Steakhouse is awesome! It seemed quite busy when we were there, but the food was phenomenal and the wait staff was great. I had the white cheddar and bacon stuffed filet, which I prefer well done. Not only was it done to perfection, but still tender, which many places cannot accomplish. Great steaks and highly recommended!
(5)
Heather K.
My sister and I went to dinner this past friday with our Gami (grandmother), and we were very satisfied. I can not remember our servers name, but she was nice and on top of the service. We all had a petite top sirloin one cooked med, and two cooked med rare. All three of us were pleased with the way our steaks had come out. While we were waiting for our food we were given the fresh warm loaf of bread that was tasty. The manager Cedric (sp?) had walked passed with two plates of their southweatern shrimp tacos and had asked if we liked shrimp. We replied with a yes and he gave us one of the plates of their southwestern shrimp tacos. My sister and I were extremely excited to try these tacos because they looked delicous and we had never had them before. Let me tell you.... "they are our favorite!'' My sister and I noticed the tacos were part of their happy hour menue and now are planning for our next visit, just for the shrimp tacos alone. We followed our meal with the brownie sundae, which the managaer Cedrick suggested we get the candied pecans spinkled on top....great idea. the brownie was tasty, however my sister and I are ice cream lovers and wished there was a little more ice cream with the dish. Overall we left talking about how yummy it was and making plans to come back, so, I'd say our experience was a success and can't wait to come back. :)
(5)
D H.
Food and service were horrible. It was a Monday evening so they were not busy at all. No excuse for constantly having to flag down the waitress for more drinks and water. I could tell the filet was tough immediately when I tried to cut it. Unbelievable that their best cut of meat could be this tough. It was done properly but just chewed like it was rubber. Gave up after two or three bites. My friend had the same thing and agreed his was bad also. Asparagus was stringy and cold. Will never go again.
(1)
Ashton A.
Longhorn is another one of those chain restaurants that is hit or miss depending on the location and the time of day you eat. This particular day I went for lunch. I unfortunately ordered the macaroni and cheese... It was an over seasoned disaster. Need hamburger for the kids was also very underwhelming. The melted cheese smelled so bad we had to return it. The lunch options are not great... Dinner in the past has been better at Longhorn for me. What they're lacking is quality and consistency on a regular basis. I think outback is a better choice
(2)
Jennifer L.
After a truly horrendous experience at a Longhorn Steakhouse in Florida 8 months ago we finally got up the nerve to try the new location by Paradise Valley Mall. It started out promising and I was optimistic this would be a better experience. Our waitress was friendly and attentive, brought our drinks out in a timely manner, took our order, got our salads out quickly. From there things went downhill. We had ordered an appetizer. After the salads we sat there and waited. And waited. And waited. Our entrees arrived via the manager. He asked if we needed anything else. I told him we were still waiting on our appetizer. He said he would put in the order for us (apparently our waitress had forgotten) and would make sure it got taken off the bill. We had a coupon for a free appetizer anyway but the gesture was nice. My meal of pork chops and mashed potatoes was extra greasy and drenched in butter. My husband did not finish his steak or baked sweet potato. Our appetizer of parmesan crusted asparagus was by far the highlight of the meal. After we finished eating we sat there and waited. And waited. And waited. Our waitress started to hurry by us about 20 minutes later and we had to ASK her for the check. It was a very disappointing experience and nothing about it would entice me to eat at a Longhorn Steakhouse again.
(1)
Al P.
Went in for lunch today. Greeted & seated promptly. The service was very attentive, quick to take drink orders & ready for the food order when we were. I had a burger...with bacon & the 7 pepper spice. Our waiter offered to bring bread to the table while we waited for the food. The burger arrived quickly & was very good. Nice spice with a little kick. The fries were also good and plentiful! The only 'complaint' was I ordered it medium & there wasn't a hint of pink inside of it, but there are worse things in the world. Definitely will be back to try some other options.
(4)
Mark T.
We went on a Friday evening and had a very enjoyable experience. The hostess was attentive and the bartender(Lindsay) was so much fun that we decided to eat..and drink at the bar. My companion had the jumbo fried shrimp and I had the Outlaw Ribeye. This was the best steak I have had in many years in Phx. The shrimp could have been "more" jumbo but were very good. Overall very enjoyable and a good value for the $. we will go back soon.
(5)
Raymond E.
This place I have been hoping and waiting for since I started seening their commercials on TV, now that they are here they are my new regular place to go, my parents are coming into town this weekend from California and they want to go as they have seen the commercials in California too. So we are going to dinner tonight.
(5)
Kierra W.
The food was good, however the customer service was awful. I understand you close at 10, however if I'm still eating with a big group it gives you no right to be rude. We asked an employee for a box, she walked away irritated to get it. Everyone felt awkward cause of the employees rude behavior.
(2)
Paula E.
I can't remember the last time I tried This chain because generally I don't gravitate to chains. A friend suggested meeting here for dinner so I complied. What a pleasant surprise it turned out to be! The service was top notch and the food turned out to be quite good for a moderate price steakhouse. We shared a great appetizer of stuffed mushrooms. Very tasty! While the bread and salad were average the stuffed filet was cooked perfectly and was tender and tasty and seasoned!! Very important for a great steak. I was very pleased overall with the meal and the price and wouldn't hesitate to return to this chain or location!
(5)
Angela M.
Kinda pricey. it's really crowded I guess everyone had the same idea early Mother's Day dinner:) food was good steaks seemed a little smaller than I remember from a year ago! I got the filet and grilled shrimp yum! But overall a nice place for steaks!
(3)
Stephanie B.
I've been here twice. The food is pretty average for a steakhouse, I think, and the service is also mediocre. Nothing about this place pops out at me as excellent. The last time I went was two nights ago. The service was okay -- our waiter had to be reminded to bring us bread, and whenever we'd ask for something, he'd come back to check on us five minutes later with a surprised expression on his face: "Oh, I forgot the butter! Let me get that for you!" He was pleasant enough, but this certainly wasn't top-notch service. My fiance ordered his steak rare, and he said that it didn't have very much flavor and wasn't particularly juicy. His sweet potato was delicious, however, though I find it hard to believe that you can really mess up a baked sweet potato as long as you put enough cinnamon and brown sugar and butter on top. ;) I ordered the spinach feta chicken, which I thought was quite good. The chicken was tender, not overcooked, and the feta added spurts of this salty, strong flavor as I ate. My side was the loaded baked potato, which was disappointingly not very loaded -- there was just a bit of cheese and a sprinkle of bacon. We had the parmesan-crusted asparagus for an appetizer, which was delicious -- perfectly seasoned with a nice crunch. The blueberry lemon butter cake for dessert was moist and had that good balance of sweet and tangy. All in all, this place is okay. I would return if an outing called for it, but it's certainly not my first choice.
(3)
Greg G.
Food is great here. Service on the other hand is less than desirable. I give it a solid 4 to 4.5 stars for the tasty juicy steak. Service? Two stars..... Maybe. Plan on spending an absurd amount of time flagging down staff to fill your glass, bring you bread, take your order, bring you the check, etc. Eating here is like working on the deck of an aircraft carrier. Always trying to flag someone down.
(3)
Ashley T.
I've been here a couple times now and each experience has been great. Our last visit was on a Thursday night. It was about an hour until close so we were just going to get an appetizer and dessert. They assured us we weren't going to be rushed though because a huge graduation party was coming in at 930pm! Despite the big party our server never forgot us and even helped his coworkers set their tables up. I hope they all were tipped big for all that work, I believe we counted about 20 people. Great service and even greater workers. As for the food, the dessert was wonderful and so was the crab dip appetizer. Yum!
(5)
John G.
Yeah, I know it's a Darden chain restaurant, but call it a guilty pleasure. First, they cook the steaks the way your order them - rare comes back rare (which, in itself is a rare thing). The salads are old school (iceberg lettuce, tomato, onion, croutons), but the bleu cheese dressing is nice. The bread is tasty. The sides are good (and hearty). This is a fun place to go. Our waiter on this visit was awesome as well - really added to a nice night out.
(4)
Danette W.
I have to say I love this place. I got the ribeye, cooked medium well and it was cooked perfectly. It came with a loaded baked potato and a house salad. We were also served a honey wheat loaf that was warm when it arrived at our table and was delicioso. I highly recommend Longhorns if you haven't already tried it.
(4)
Z T.
LongHorn has always been so underrated to me! I have loved coming here over the years, and I expect I'll return for many more! I love all of the chicken dishes they have to order along with the salads. I really enjoy having family and friend time here, as they love it as well! I only with there was a LongHorn closer to me.
(4)
Aaron B.
They have a brindle steer. Not every Longhorn can boast they have one. The food and drinks are good. The staff is good. The steer makes you want to come back.
(3)
Yuko H.
For the past three visit, I was very happy with the steak I had. Great flavor, just cooked well. I thought I would try something else. My salmon wasn't too bad but I couldn't feel the same way as I felt for steak. Should have stayed with the same steak I always ordered. My daughter ordered kids meal cheeseburger, they used processed American cheese. I didn't think to ask before ordering, they exchanged it to a simple salad for her. This is a steak restaurant, their steak is awesome! But just steak.
(3)
Erin J.
We generally come to the Phoenix/Scottsdale area once a year, and the past two visits, we've stopped at LongHorn to grab some dinner to go. Both times, we've been extremely impressed with both the service and the food. The last time we came to Phoenix, I ordered the Renegade Sirloin (rare) and Redrock Grilled Shrimp with a side of green beans and rice pilaf. The shrimp were fresh, cleaned well, succulent, and cooked to perfection. The steak was prepared just to my liking and seasoned nicely. The sides were great as well. This past time, I wanted something a little lighter than steak, so I opted for the Redrock Shrimp alone, with the rice pilaf and green beans. The dinner again did not disappoint. The pilaf was flavorful and the green beans had just the right amount of crunch. I also ordered the Jack&Honey Lemonade, and oh my goodness. It is one of my new favorite cocktails. The blackberries and honey together make the most heavenly drink. Everything is affordably priced to boot. As I said, the service was also fantastic. This last time we went, we sat in the bar area (we came close to closing time... we like to eat late!). The bartender was sweet and attentive. When she brought out our to-go order, she went through and showed us everything just to make sure she had everything we asked for. Yes, this place is a chain. But they're obviously doing something right. Next time we're back in Phoenix, we'll be back to LongHorn for another yummy meal!
(5)
Marc D.
My wife and I had dinner there on Friday night. We were told a 20 minute wait for a table on a friday night, which is acceptable for a weekend and we were seated in less than 10 minutes. Sweet... We had the calimari as an app. So tasty! And huge! Lots of apps to nibble on. For entrees we got steaks and salads. I got the 16 oz ribeye, cooked to med rare perfection. My wife had the sirloin, medium, but it came out well done. No big deal, we still ate it up. Our server was Megan. She was fast, efficient and personable. We never had to ask for drink refills or bread refills Had a great meal! Will go back again.
(4)
Jayme F.
Food was good, service was ok. Not much better than outback. I'd go back again, but not my favorite
(3)
Monte M.
Good food. Good drinks. Good price. Good service. Good place to eat. Come to longhorn. Tell them Monte sent you.
(5)
R S.
The food was great, but it took forever for it to come out! We waited 30 minutes for it from the time or server took our order to the time the food came out. We watched an older couple leave because their food was taking so long and we almost left but as soon as we all agreed to leave our food came out. She also took a long time to give us our check. She was very rude too. She asked my brother if he wanted his water refilled and he said no and she acted like he was a complete idiot until he agreed to have a refill and she said "you can always dump it on your head." I mean, who the he'll says that to a customer amd treats them that way?! She also kept commenting about my service dog even though he was behaving perfectly. She also made comments on our order when we were ordering our food. Definitely not planning on coming back to this location again.
(1)
Charity L.
This place was horrible! My second time here and both times they have been out of prime rib! I ordered shrimp and it was black and burnt, the bake potato was raw! The sad part is the manager didn't even stop by to apologize for the disgusting food!! I will never come back. If you ever want prime rib go to Charleston's.
(1)
Marjorie G.
If you want a perfectly prepared tasty steak for under $20 this is the place! Up charge $1.59 for the strawberry pecan salad to go with it....yum! A nice bonus was our server Jessie Veeeee....sit in her section if you can she was great!!
(5)
E K.
This is our new spot where my husband will be regulars. We tried this place on a whim one random date night and have been back 4x since. They are a chain but we appreciate the consistency that comes with that. I have the strawberry lemonade, the porterhouse (always cooked correctly and with a delicious seasoning) and either the baked potato or sweet potato. Comes with side salad (amazing ranch dressing & homemade croutons). Every time it's great. My husband has tried the ribs, prime rib, filet, surf & turf. He says they're all very good. The finishing touch is always the AMAZING chocolate stampede dessert. Always great service, great food and we'll continue to come back.
(4)
Ashley B.
I am giving them a 2 star only because I really enjoyed our first visit but last night we went for my birthday ( Which is today ) and it was horrible. I wanted to leave before our steaks even got there. So we walk in, I called ahead ( Around 3 that afternoon) to let them know that we would be there around 7. She is walking us through the dinning room. I had asked to be sat at a booth. We walk by one booth.....two booths...and she takes us to this little booth in the back that is in between two large parties with kids. One party ( of 10 ) was literary less than 2 feet away, and they were both very loud. We should have asked to move but by the talk we had talked about it our "waiter" was already at our table. He starts by bringing us old ass bread THEN TELLS US HE KNOWS IT IS!! Its like...why the HELL would you bring out the bread knowing that we weren't going to eat it....it wasn't eatable....very hard. When He comes back with the bread and our drinks ( Soda ) We order our food. We got the Sweet Chili Calamari as an app. I got the filet and lobster tail with Mac and cheese. My boyfriend got the rib eye and fries. We had decided that we wanted to order drinks....Our app comes ( no sign of our waiter ) it is very very sweet ( just taste like honey also at this time my boyfriend needs a soda ) and had way too much sauce on it...we didn't eat it....15 mins later our salads come ( ceaser salad, very good) I have at this point seen our waiter walking around going to other tables and even look at me and making eye contact and STILL not coming to our table....20 MINS after we FINISH our salads our food decides to come out.After our food comes out our waiter decides to ask us how things are. My boyfriends says he needs a soda and we are too pissed off to care to order drinks. My steak and lobster tail were what you can expect. Cooked correct and tasted alright....I will say that they do need to cut back on the cheese in their mac and cheese because it is way to strong and there is way to much. My boyfriend said that his food was good. Well at this point we are eating and the staff there decides this is the perfect time for them to clean up the table and area that was less then 2 feet from us.....It awesome to have someone vacuuming a foot away from you with their ass in your face while you are trying to eat.....soooo we were ready to go...my boyfriend got a to go box for his steak and paid the bill and we left....we will not be going back and we will be calling to complain. Thanks for ruining my birthday dinner longhorn.
Went here as a celebration treat and I must say I have to go again, the staff was awesome from the greeter to the waiter. Had the Ribeye with a Shrimp skewer and rice, all was excellent. Steak was grilled to perfection, you could have cut it with a butter knife and the shrimp also well done. Drinks was a good size and well made, must go to again.
(5)
David S.
We sat at the bar. Place was a little messy, but it was busy. The steak was excellent perfectly done and hot. Very good beef. Otherwise the ambience is just aok. But if u r looking for a good tasting steak that is reasonable priced...Longhorn.
(3)
Christine S.
This "Steakhouse" is a huge disappointment!!! Me and the Other Half (OH) have a standing Date Night every Friday and we love to try new and/or go back to local favorite places. He also loves to watch Food Network, has learned a lot from it and is now an excellent cook, thank Heavens! Point is we are adventurous eaters and usually avoid chains. This restaurant has just proved once again why!! The OH wanted steak though and didn't feel like traveling very far tonight, this restaurant is close by. It was busy but we were seated within the estimated 20-25 minutes. After being seated, we were handed a typical chain restaurant "Specials" menu loaded with pictures of their offerings along with a heavy leather bound novella of a menu, overkill, both are bad signs of what is to come. The waiter was timely, friendly, attentive, took our order right away and kept us well stocked on the drink refills. The starter Kettle Chips were decent but overly salty. THIS was the best part of our meal!! Our entree was the Porterhouse for 2. It seemed like a good deal for all you would be getting.... The green salads were obviously bagged salads that they add a little onion, cheese and croutons to. My lettuce was brown, I don't mean slightly! How could someone miss that, seriously? It showed a total lack of interest or care to serve anything that even looks appetizing. After alerting one of the many waitstaff zooming by, they brought me a new salad. Next, for our entertainment and fine dining pleasure, a lackluster presentation took place right at our table, steak sauce was mixed with rosemary, garlic and ?? This sauce was way too garlicky, we did not even attempt to garnish our steaks with it after taking a good whiff. Now onto the entree, still hopeful, but alas, disappointment galore! The Porterhouse requested preparation medium, was so undercooked, especially by the bone, I think that steer was still crying!! We could only stand to eat the edges of which was mildly enjoyable but over seasoned. The OH's green beans were a mystery khaki green/turd brown color and reportedly cold on the inside; he asked me to taste one, mustering up a tiny bite forced all the liquid inside to unexpectedly burst out and run down my chin, disgusting!! We guessed that those beans either sat too long after being blanched or had some frost-bite. In addition, the sweet potato was covered with so much cinnamon it was inedible!! While we sat for a bit, staring at this sad meal, the waiter came to check on us. Once we pointed out the errors of their kitchen staff's ways he offered to put the steak back on the grill. Really??? Anyone who knows anything about steak, should know that re-firing toughens up the meat. No! We don't want rubbery steak, thank you very much! The manager came by next and the OH asked "Does this steak look medium to you?" "No", he sheepishly admitted, "It looks rare". He tried to make amends by asking if we wanted something else or a re-order....We thought maybe they could get it right the second time around, we were sadly mistaken... My Filet side was closer to medium but the sirloin side was just as rare as before! The green beans were a lovely bright green this time but barely warm. My beautifully baked sweet potato was much better but only because they brought the butter and cinnamon on the side so I could apply it to my liking, duh!! In the end the manager never came back, the waiter offered a take home container but the OH, apparently frustrated, refused. The waiter came back once again, dropped off a check, said nothing and would not make eye contact. We do not hold the waiter responsible for this atrocious meal. At least the manager realized what part of the meal was barely acceptable to charge for, the bill only included the soda and Kettle Chips. Lesson learned cruel chain restaurant world, we will NOT be back!!
This is my boyfriend and I's favorite restaurant. We both do not like country music at all but this establishment more than makes up for this with it's incredible food and excellent service. Everything I have ordered here has been much better than I would anticipate and I always thoroughly enjoy my visits. I cannot wait until I dine there again.
(5)
David H.
Couldn't comment on how the food tastes. I was seated at 7:10 and I'm still waiting for my food at 8:30. It's not that busy, not sure what's taking so long but the server is avoiding eye contact so he probably feels awkward about it to.
(1)
Copalman L.
Best Steak for the money I have ever tasted. Better than the competition. Tastes like a $50.00 Steak. Everyone I take there Loves it. They also usually have coupons on line. My favorite is the large Filet. Number 1 in my book!
(5)
Lou B.
Excellent choice tonight. I ordered the Outlaw Ribeye and was not disappointed. Very juicy and tasty, and even the broccoli was fresh and crispy. The bread also was fresh and good. Too bad we don't have Longhorn Steakhouses near us, cause I'd come back. P.S. the 18oz. Steak was only $24.99. Not bad.
(5)
K C.
I took my Mom there for her birthday we had a nice time. We arrived about 12;30 pm we had the dinner for 2. It was really good. There was a lady's group playing cards at one of the large middle tables and it was fun watching them. I hope next time I go the food is just as good. Hope to see you soon.
(5)
Arana W.
This is definitely a Darden restaurant. Much like Olive Garden and Red Lobster, you know walking in exactly what you're going to get. The bread is fresh, warm and tasty. The salad is fresh, cold and crisp. The entrees are the Central Casting version of what they should be. Nothing we had was bad, the steaks were cooked to the desired temp and were perfectly mediocre. The decor was Texas steakhouse appropriate in the same way Olive Garden is stereotypical Italian appropriate and Red Lobster is stereotypical seafood appropriate. There was nothing at all wrong with being there - but I'd rather have a less "scientifically proven" chain and a better steak. At least the beer was cold and frosty. That makes a big difference on a Phoenix summer day, and that alone is the reason for the third star.
(3)
Ashley W.
GROSS. WASTE OF MONEY. It's worth it to pay a little more and go to arrowhead grill or Flemmings. I ordered the parmesan chicken. My chicken was undercooked and smothered in thick pasty sauce. I didn't want to be dying on the toilet the next day, so after one look at my plate and 2 bites, I gave up and bailed. My husband ordered the steak, and he said it was one of the worst he has ever had. All the side dishes were nasty. $50.00 bill for disgusting food that we couldn't even muster enough courage to eat. We left with our plates full of food.
(1)
Julie S.
The food is great however when picking up to go, it's kind of a pain. You have to go to the bar which is usually busy and wait until you can get someone's attention. When I came I finally got someone's attention after 5 min only to be told someone else does the to go orders and she will go find him. Took over 5 more min for him to come however he served the people sitting at the bar before me. Not sure we will order to go again.
(3)
karen s.
What stands out is that the professionalism of the staff needs to take it up a big notch. We waited a solid four minutes before we were greeted at the door to be seated which I can understand if it's really busy, but as we were leaving there were three hostesses or servers standing at the hostess desk chatting....all three of them were too busy to say thank you for coming in or goodbye. I was shocked because they all saw us leave and didn't say anything. In regards to the food I had the shrimp... It was good but not good enough to order again. I didn't care for the rice that was paired with the shrimp. I will say though that the mashed potatoes were delicious... My guess is because they were covered in butter (not healthy but tasty). If you order a margarita they will give you a generous portion so that is good too.
(3)
Milan T.
Really long wait!!! Finally the waiter came and tried to make up for it, but the food was great.
(3)
Liz D.
Never disappointing! We have visited this location several times and have never been disappointed by the food or service. Service can be a little patchy, however never anything bad enough to warrant complaint. The food quality and quantity is excellent. Salads and steaks are always perfect. The price is right! Cannot say enough good things about this restaurant.
(5)
Nicole D.
This is the first time I've eaten here. We had a gift card and thought we'd try it out. It's really nice inside, clean, and the atmosphere is good. It can be for a date, business meeting, family dinner or celebration. We got the pretzel sticks with the beer cheese for an app and it was super tasty! Our waiter Todd was really nice and really attentive. He exemplified great service! We ordered our steak medium and it came more like well done so we sent it back and they made us a new one really quickly and it was flavorful and delicious (they also comp'ed it from the tab which was incredibly surprising, unexpected). The portions are a good size, enough for us to share. We ordered dessert but were too full to eat it and took it to go. Overall positive experience. Definitely will return.
(4)
April H.
Went on a Saturday night so we knew there would be a wait. We were told 35-40 minutes, when in reality it was over an hour. Once seated (after we had to wait again to have the table cleaned up) we ordered the firecracker chicken app which was good. We each ordered filet's, salads and potato. My filet was very salty and charred. After telling the waitress about a coupon for a free app she still charged us and had to spend 10 minutes voiding it. We spent over two hours here and am not sure we will be back.
(2)
Mya T.
My hubby and I had such a wonderful experience. It was a much needed date night and I was craving a steak. Long Horn did not disappoint. I had the Flat Iron Steak with the Stuffed Portobello mushroom, and I am so happy I did. The steak was cooked and seasoned perfectly.
(4)
Thomas O.
Definitely not a fan. Went last night for dinner with friends. Picked Longhorns because of location and to do something casual after entertaining the family mob for Thanksgiving. The place was packed with families thinking the same thing. Some really large parties, which looked to be overwhelming the wait staff. This was my third visit, but first time for dinner. First two visits were for lunch. Bottom line on the steaks that both my wife and I ordered: Incredibly salty, almost to the point of being indelible. I absolutely hate that all these chain style restaurants over salt everything. I don't think this was a one off event. My lunch visits resulted in much the same, but to the same ridiculous level of saltiness. Server was sweet, but won't be back.
(2)
MC B.
We really wanted to like this place as an alternative to Outback from time to time but after three visits I am afraid I will just stick with Outback. The menus are similar but the prices are higher at Longhorn and the food is not very good. Outbacks wine list is very varied, whereas, Longhorn has a very limited wine list. On our last visit my husband ordered the sirloin steak which was overdone and tough. His Caesar salad consisted of wimpy lettuce -- awful. I had the prime rib sandwich and it was almost too salty to eat but the baked potato was good. Our son had the prime rib which he said did not have much flavor and did not come with au jus (never had that before with prime rib). Our server was attentive but the service was slow. There were alot of diners there that night. After three disappointing meals we are done with Longhorn.
(2)
John P.
My wife and I have a date night every week just us no kid and its our time...So we try to pick a place that we have never been too, Longhorn just opened 6 weeks ago. We got the 2 fer meal for 26$ and upgraded our steaks to Flo's Filet for an extra 6 bucks each. Let me tell you it was totally worth it! Our steaks were perfectly cooked, we got them the same Med rare! Wife got the garlic mashed potatoes and I got the sweet potato tots...yum! The service was perfect, Tracy our waiter was on it and was not pushy and took great of us. I was so impressed that I asked for the manager and told him what great food and service we received! All in all if you like steak check this place out!
(5)
Todd H.
I had a great steak, baked potato, salad. Joe, our waiter was great. All the bad reviews are wrong, this place is great! Outlaw Ribeye was the suggestion he made, and our whole party had it. They have a macaroni and cheese dish that is really good.
(5)
gerry s.
ok..this is a new place...Darden Restaurant It has a pleasant environment and a nice southwestern flair. The server we had was a tolal loss..spaced out guy. That was not a good start. The food...meh...rainbow trout...pretty good. green beans prepared ok. Filet was small...Thin...baked potato was not thoroughly baked and "loaded' ..?? not really...bread had no taste and the salad was over dressed... This restaurant concept seems to be competing for business with "Outback" ..I think Outback has them beat by a mile as their steaks , sides and service is much better. sorry...cannot go back or recommend this steakhouse.
(2)
Bill W.
What a cow! Worst service with uninspired food. Our server was trying to take our order while 4 of us had to share 1 menu. Then when dinner was completed our dirty plates were never removed as we tried to conduct an on going business conversation. Finally I called the restaurant to get someone's attention to please come clear the table thank you very much. Idiots! No need to go back to this sleazy place.
(1)
Andre E.
I have yet to dine at this location but I did pay them a visit when they first opened since once again this restaurant is within walking distance of my apartment. I checked out the dine in and carry out menus and the prices are very reasonable. The Ambience is pretty nice......although it is bit dark even during the daytime. The hostess' seem very nice and the service is appears to be good as well. I will update this review very soon as I will be dining there over the next week or so.....until then Eat, Drink, and be Merry my Friends!!!!!
(4)
Sandi O.
This was my first visit to this brand location and my first visit to this brand since to moving to AZ from OH. I only hope that the service recieved on this visit was a fluke and not what can be expected in the future. Our server wasn't that attentative to our table and had to be hailed more than once.
(3)
Caleb S.
The filet was good but the salmon was better! Surprising for a steakhouse. Kind of pricey but will probably return in the future.
(4)
David B.
They didn't get off to a good start but the finish was great! We waited approximately 10 minutes on a Saturday night at about 7 pm. After being seated and looking at the menu, we waited, and waited. After about 15-20 minutes I asked the hostess about our server. She came to our table right away and took our drink order. Immediately another waitress stated they did not know what happened to our waitress but she would take care of us; She delivered as stated! Prompt, attentive, pleasant, and she had to put up with my mother-n-law (explosive). The meal was delivered as ordered and the steaks were really good! The waitress handled the situation very well as she was ripped on every time she came to the table (I wonder who did that). Upon receiving the check, the manager paid for the entire meal. Someone explosive still wasn't happy. I will return simply for the service we received, but the food is pretty darn good as well. I apologized to the waitress for how she was treated. Her remark was refreshing; "She is just feisty and that's okay." Good job Amanda! Finishing well should always be the goal!
(5)
Frank M.
I tried the Longhorn Steakhouse for the first time recently and had a very uneven experience. Being a steakhouse you would think the steaks would be their strong point, but instead it was their weakness. First off I will say the service was excellent. Very attentive waiter, the manager came by to check on us (although he did so before we got our food) and the hostess was very nice and accommodating as well. For an appetizer we had the Wild West Shrimp. It was stellar! Deep fried popcorn shrimp with sliced banana peppers and garlic served with homemade ranch dressing. Definitely the highlight of the meal! My dinner came with a salad that was nothing special, but definitely not bad. I wasn't there for a side salad though and it was perfectly acceptable. For dinner I ordered the bacon wrapped filet and asked for it to be cooked medium. It came medium rare, bordering on rare. It was also the second worst cut of filet that I have ever had (the worst coming on a cruise ship). It was chewy and had two big strings of gristle. For dessert I had the s'mores brownie which was very good. So basically, go there for appetizers and dessert and skip the steak. Oh, but they do make their own steak sauce at your table that was quite good. Too bad the steak sucked.
(3)
Nick P.
I've been here twice, and the service sucked both times. The food is worse than the service. I really can't recommend this place at all, for the price, I would expect much better.
(1)
Annette M.
We are regulars at the Longhorn steakhouse because the food is tasty, the selection is good, and the service is very attentive. We like the luncheon specials, plus they frequently have coupons for dessert and appetizers. Had dinner, and the ribs and the trout were outstanding.
(4)
Breana F.
The only thing better than the food here is the service. Wow! This restaurant makes a point of treating their customers royally. This was our first time at Longhorn (we received a gift card for our wedding), but it will certainly not be our last. New favorite special occasion date? I think so! Thanks for an incredible evening, Longhorn.
(5)
Beverly P.
Celebrated a birthday here this weekend & were all very impressed with the delicious food, generous portions (**Special deal 2 for $25**) and friendly service! We got a perfect "round" table for 8 in the back..it was so nice to be able to see & talk with everyone. We shared all the delicious appetizers... like the Spinach Dip with chips..it was VERY cheeesy.. Sweet Potato bites & Texas Toasted Onions Everyone had Steaks prepared perfectly..but I had to be DIFFERENT! & got the "Parmesan Crusted Chicken" ( I know..I know.. at a 'STEAK' house???) But it was absolutely delicious & so was the buttery Cinnamon sugar "SWEET potato"! and..the sweetest ending to our delicious FEAST.. a HUGE, towering double "CHOCOLATE STAMPEDE" !!! Which was 2 HUGE pieces of 6 layered Chocolate Mousse Cake with 2 big scoops of vanilla Ice Cream...enough to share with the whole table..but they had all ordered their own treats..like the Bananas Foster Sundae, the SMORES Brownie and the fresh-baked Caramel Apple Pie...all delicious! Looks like we found a favorite place to celebrate Birthdays!! :) We all left STUFFED & satisfied with smiles :)
(4)
Lynn S.
We went for Sunday lunch based on reports that they had a good lunch menu. When we got there we discovered that you can only order from their dinner menu Sundays. The good news is that the staff is very friendly. Otherwise, the meal was a disaster. The food came out faster than an automatic rifle. The t'onions consisted of a flavorless, cloche coating with a very tiny piece of onion. The salad was way over dressed. The sirloin was so heavily seasoned with a spicy coating that after three bites we couldn't eat anymore. it was better suited for a fajita! The baked potato was delicious however. Thanks to the manager for taking care of the meal for us but it didn't change the experience. Hope they can manage the kitchen a little better. We came because we wanted to go to somewhere different- I guess that's what we got!
(1)
Janine K.
Saw this place driving by and decided to go in for a bite. Had to wait a little bit for a table so went to visit the bar. Bartender was attentive at first and then disappeared. Come to find that he was waiting on tables around the bar area... NOT A GOOD IDEA MANAGEMENT! We almost walked out... A Bar should always be tended to... People shouldnt have to wait 10 mins just to order a drink. By the time he returned behind the bar, he poured our drinks and we had to close our bar tab because our table was ready... great that the wait wasnt that long but it was a disappointment that it was a frustrating wait because I couldn't get a friggin drink while I was waiting. Now on to food... steakhouse.. ordered steak. Filet was cooked perfect and was tasty too. $18.99 for 7oz, $21.99 for 9oz, served with a side, salad and unlimited honey wheat rolls. Hubby got Outlaw ribeye $22.49 18oz. We also tried the Firecracker chicken wraps. Very yummy... $8.49 Spicy grilled chicken and cheese wrapped in a crispy flour tortilla, served with a cool Avocado-Lime dipping sauce. I myself prefer Texas Roadhouse... I think prices are comparable but food and service is just a little bit better at TR than here.
(3)
Shane B.
Date night here also. Went for the "2 for" dinner. It was awesome! Hot bread. Calamari and red pepper were awesome! Sirloin steak cooked to perfection. My wife fell in love with the Parmesan crusted chicken. Service A++++. The Caesar was lacking croutons - probably my only gripe. But that didn't take away from the dinner at all,
(5)
Keith B.
Fair. Stick with the streaks. Fish is just so-so.
(3)
Casey K.
Where to begin? I've delayed writing this review, because frankly, I just haven't had the time required to do it properly. It would take hours to fully explain the nightmare we had. To sum it up though, they can't cook a steak. Mine was completely raw. Three times. I will add a picture, if I can figure it out. The worst part though, (and almost humorous) was when my guest got her steak overcooked and she complained that she ordered it rare. So get this. They brought back the same steak and cooked it some more. Seriously!!! They kept trying to get them right, but just couldn't. We finally gave up. The manager insisted we try something else, so we did. I figured how could they ruin a shrimp cocktail, so that was our choice. Well guess what? They could ruin a shrimp cocktail. I could see them when they were being brought out, that they were slimy and undercooked. Heck, they were transparent. How could a manager even come out with that and not notice it, when I could spot it miles away? The manager was finally appalled himself at how bad it was and that it was happening over and over and over again. He gave us a gift card to come back, and told us that he wouldn't blame us if we didn't want to, but told us we could use it at one of their other restaurants. Basically we left without eating, so I really can't review this place, as I don't know how the food is. I just know how it isn't!
(1)
Steven L.
First time to Longhorn. Employees are all very friendly and efficient. DW had prime rib and said it was wonderful. Good taste and very tender. I had ribs and they were good as well. Prices are very reasonable.
(5)
G G.
This restaurant was disappointing.. The place is new and looked OK but lacked ambiance. The help was courteous but seemed inexperienced. The steak was sub-par in tenderness and very diffcult on the digestive system. VERY spicy. I like spicy food but this steak went over the top to the point of making one nauseous. Both husbands felt the same way. One of the wives had a lobster and she thought it one of the best from a steakhouse chain. The other wife had a chicken salad which we also very good. Maybe I'll go back for the lobster but never for steak.
Takes Reservations : Yes Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Dinner Parking : Private Lot Bike Parking : No Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : Full Bar Outdoor Seating : No Wi-Fi : No Has TV : Yes Waiter Service : Yes Caters : No
Liz D.
Never disappointing! We have visited this location several times and have never been disappointed by the food or service. Service can be a little patchy, however never anything bad enough to warrant complaint. The food quality and quantity is excellent. Salads and steaks are always perfect. The price is right! Cannot say enough good things about this restaurant.
(5)karen s.
What stands out is that the professionalism of the staff needs to take it up a big notch. We waited a solid four minutes before we were greeted at the door to be seated which I can understand if it's really busy, but as we were leaving there were three hostesses or servers standing at the hostess desk chatting....all three of them were too busy to say thank you for coming in or goodbye. I was shocked because they all saw us leave and didn't say anything. In regards to the food I had the shrimp... It was good but not good enough to order again. I didn't care for the rice that was paired with the shrimp. I will say though that the mashed potatoes were delicious... My guess is because they were covered in butter (not healthy but tasty). If you order a margarita they will give you a generous portion so that is good too.
(3)Milan T.
Really long wait!!! Finally the waiter came and tried to make up for it, but the food was great.
(3)Marjorie G.
If you want a perfectly prepared tasty steak for under $20 this is the place! Up charge $1.59 for the strawberry pecan salad to go with it....yum! A nice bonus was our server Jessie Veeeee....sit in her section if you can she was great!!
(5)E K.
This is our new spot where my husband will be regulars. We tried this place on a whim one random date night and have been back 4x since. They are a chain but we appreciate the consistency that comes with that. I have the strawberry lemonade, the porterhouse (always cooked correctly and with a delicious seasoning) and either the baked potato or sweet potato. Comes with side salad (amazing ranch dressing & homemade croutons). Every time it's great. My husband has tried the ribs, prime rib, filet, surf & turf. He says they're all very good. The finishing touch is always the AMAZING chocolate stampede dessert. Always great service, great food and we'll continue to come back.
(4)David S.
We sat at the bar. Place was a little messy, but it was busy. The steak was excellent perfectly done and hot. Very good beef. Otherwise the ambience is just aok. But if u r looking for a good tasting steak that is reasonable priced...Longhorn.
(3)Arana W.
This is definitely a Darden restaurant. Much like Olive Garden and Red Lobster, you know walking in exactly what you're going to get. The bread is fresh, warm and tasty. The salad is fresh, cold and crisp. The entrees are the Central Casting version of what they should be. Nothing we had was bad, the steaks were cooked to the desired temp and were perfectly mediocre. The decor was Texas steakhouse appropriate in the same way Olive Garden is stereotypical Italian appropriate and Red Lobster is stereotypical seafood appropriate. There was nothing at all wrong with being there - but I'd rather have a less "scientifically proven" chain and a better steak. At least the beer was cold and frosty. That makes a big difference on a Phoenix summer day, and that alone is the reason for the third star.
(3)Ashley W.
GROSS. WASTE OF MONEY. It's worth it to pay a little more and go to arrowhead grill or Flemmings. I ordered the parmesan chicken. My chicken was undercooked and smothered in thick pasty sauce. I didn't want to be dying on the toilet the next day, so after one look at my plate and 2 bites, I gave up and bailed. My husband ordered the steak, and he said it was one of the worst he has ever had. All the side dishes were nasty. $50.00 bill for disgusting food that we couldn't even muster enough courage to eat. We left with our plates full of food.
(1)Julie S.
The food is great however when picking up to go, it's kind of a pain. You have to go to the bar which is usually busy and wait until you can get someone's attention. When I came I finally got someone's attention after 5 min only to be told someone else does the to go orders and she will go find him. Took over 5 more min for him to come however he served the people sitting at the bar before me. Not sure we will order to go again.
(3)gerry s.
ok..this is a new place...Darden Restaurant It has a pleasant environment and a nice southwestern flair. The server we had was a tolal loss..spaced out guy. That was not a good start. The food...meh...rainbow trout...pretty good. green beans prepared ok. Filet was small...Thin...baked potato was not thoroughly baked and "loaded' ..?? not really...bread had no taste and the salad was over dressed... This restaurant concept seems to be competing for business with "Outback" ..I think Outback has them beat by a mile as their steaks , sides and service is much better. sorry...cannot go back or recommend this steakhouse.
(2)Todd H.
I had a great steak, baked potato, salad. Joe, our waiter was great. All the bad reviews are wrong, this place is great! Outlaw Ribeye was the suggestion he made, and our whole party had it. They have a macaroni and cheese dish that is really good.
(5)Nicole D.
This is the first time I've eaten here. We had a gift card and thought we'd try it out. It's really nice inside, clean, and the atmosphere is good. It can be for a date, business meeting, family dinner or celebration. We got the pretzel sticks with the beer cheese for an app and it was super tasty! Our waiter Todd was really nice and really attentive. He exemplified great service! We ordered our steak medium and it came more like well done so we sent it back and they made us a new one really quickly and it was flavorful and delicious (they also comp'ed it from the tab which was incredibly surprising, unexpected). The portions are a good size, enough for us to share. We ordered dessert but were too full to eat it and took it to go. Overall positive experience. Definitely will return.
(4)April H.
Went on a Saturday night so we knew there would be a wait. We were told 35-40 minutes, when in reality it was over an hour. Once seated (after we had to wait again to have the table cleaned up) we ordered the firecracker chicken app which was good. We each ordered filet's, salads and potato. My filet was very salty and charred. After telling the waitress about a coupon for a free app she still charged us and had to spend 10 minutes voiding it. We spent over two hours here and am not sure we will be back.
(2)Mya T.
My hubby and I had such a wonderful experience. It was a much needed date night and I was craving a steak. Long Horn did not disappoint. I had the Flat Iron Steak with the Stuffed Portobello mushroom, and I am so happy I did. The steak was cooked and seasoned perfectly.
(4)Thomas O.
Definitely not a fan. Went last night for dinner with friends. Picked Longhorns because of location and to do something casual after entertaining the family mob for Thanksgiving. The place was packed with families thinking the same thing. Some really large parties, which looked to be overwhelming the wait staff. This was my third visit, but first time for dinner. First two visits were for lunch. Bottom line on the steaks that both my wife and I ordered: Incredibly salty, almost to the point of being indelible. I absolutely hate that all these chain style restaurants over salt everything. I don't think this was a one off event. My lunch visits resulted in much the same, but to the same ridiculous level of saltiness. Server was sweet, but won't be back.
(2)MC B.
We really wanted to like this place as an alternative to Outback from time to time but after three visits I am afraid I will just stick with Outback. The menus are similar but the prices are higher at Longhorn and the food is not very good. Outbacks wine list is very varied, whereas, Longhorn has a very limited wine list. On our last visit my husband ordered the sirloin steak which was overdone and tough. His Caesar salad consisted of wimpy lettuce -- awful. I had the prime rib sandwich and it was almost too salty to eat but the baked potato was good. Our son had the prime rib which he said did not have much flavor and did not come with au jus (never had that before with prime rib). Our server was attentive but the service was slow. There were alot of diners there that night. After three disappointing meals we are done with Longhorn.
(2)Kierra W.
The food was good, however the customer service was awful. I understand you close at 10, however if I'm still eating with a big group it gives you no right to be rude. We asked an employee for a box, she walked away irritated to get it. Everyone felt awkward cause of the employees rude behavior.
(2)Patricia B.
Oh well, we had sworn not to come back after a bad experience back in January but decided to give them another chance... I'm glad we did, Christina M took really good care of us. As usual, I had the Outlaw ribeye and hubby had the filet. Christina was very friendly and accommodating with a special request. About January, we went there because of a coupon and they did not even know what I was talking about. Hubby's filet was overcooked and the manager stopped by to take care of it and made us feel like he was doing us a favor... oh well.
(5)Stephanie B.
I've been here twice. The food is pretty average for a steakhouse, I think, and the service is also mediocre. Nothing about this place pops out at me as excellent. The last time I went was two nights ago. The service was okay -- our waiter had to be reminded to bring us bread, and whenever we'd ask for something, he'd come back to check on us five minutes later with a surprised expression on his face: "Oh, I forgot the butter! Let me get that for you!" He was pleasant enough, but this certainly wasn't top-notch service. My fiance ordered his steak rare, and he said that it didn't have very much flavor and wasn't particularly juicy. His sweet potato was delicious, however, though I find it hard to believe that you can really mess up a baked sweet potato as long as you put enough cinnamon and brown sugar and butter on top. ;) I ordered the spinach feta chicken, which I thought was quite good. The chicken was tender, not overcooked, and the feta added spurts of this salty, strong flavor as I ate. My side was the loaded baked potato, which was disappointingly not very loaded -- there was just a bit of cheese and a sprinkle of bacon. We had the parmesan-crusted asparagus for an appetizer, which was delicious -- perfectly seasoned with a nice crunch. The blueberry lemon butter cake for dessert was moist and had that good balance of sweet and tangy. All in all, this place is okay. I would return if an outing called for it, but it's certainly not my first choice.
(3)Greg G.
Food is great here. Service on the other hand is less than desirable. I give it a solid 4 to 4.5 stars for the tasty juicy steak. Service? Two stars..... Maybe. Plan on spending an absurd amount of time flagging down staff to fill your glass, bring you bread, take your order, bring you the check, etc. Eating here is like working on the deck of an aircraft carrier. Always trying to flag someone down.
(3)Ashley T.
I've been here a couple times now and each experience has been great. Our last visit was on a Thursday night. It was about an hour until close so we were just going to get an appetizer and dessert. They assured us we weren't going to be rushed though because a huge graduation party was coming in at 930pm! Despite the big party our server never forgot us and even helped his coworkers set their tables up. I hope they all were tipped big for all that work, I believe we counted about 20 people. Great service and even greater workers. As for the food, the dessert was wonderful and so was the crab dip appetizer. Yum!
(5)John G.
Yeah, I know it's a Darden chain restaurant, but call it a guilty pleasure. First, they cook the steaks the way your order them - rare comes back rare (which, in itself is a rare thing). The salads are old school (iceberg lettuce, tomato, onion, croutons), but the bleu cheese dressing is nice. The bread is tasty. The sides are good (and hearty). This is a fun place to go. Our waiter on this visit was awesome as well - really added to a nice night out.
(4)Danette W.
I have to say I love this place. I got the ribeye, cooked medium well and it was cooked perfectly. It came with a loaded baked potato and a house salad. We were also served a honey wheat loaf that was warm when it arrived at our table and was delicioso. I highly recommend Longhorns if you haven't already tried it.
(4)Paula E.
I can't remember the last time I tried This chain because generally I don't gravitate to chains. A friend suggested meeting here for dinner so I complied. What a pleasant surprise it turned out to be! The service was top notch and the food turned out to be quite good for a moderate price steakhouse. We shared a great appetizer of stuffed mushrooms. Very tasty! While the bread and salad were average the stuffed filet was cooked perfectly and was tender and tasty and seasoned!! Very important for a great steak. I was very pleased overall with the meal and the price and wouldn't hesitate to return to this chain or location!
(5)Angela M.
Kinda pricey. it's really crowded I guess everyone had the same idea early Mother's Day dinner:) food was good steaks seemed a little smaller than I remember from a year ago! I got the filet and grilled shrimp yum! But overall a nice place for steaks!
(3)Z T.
LongHorn has always been so underrated to me! I have loved coming here over the years, and I expect I'll return for many more! I love all of the chicken dishes they have to order along with the salads. I really enjoy having family and friend time here, as they love it as well! I only with there was a LongHorn closer to me.
(4)Aaron B.
They have a brindle steer. Not every Longhorn can boast they have one. The food and drinks are good. The staff is good. The steer makes you want to come back.
(3)Yuko H.
For the past three visit, I was very happy with the steak I had. Great flavor, just cooked well. I thought I would try something else. My salmon wasn't too bad but I couldn't feel the same way as I felt for steak. Should have stayed with the same steak I always ordered. My daughter ordered kids meal cheeseburger, they used processed American cheese. I didn't think to ask before ordering, they exchanged it to a simple salad for her. This is a steak restaurant, their steak is awesome! But just steak.
(3)Charity L.
This place was horrible! My second time here and both times they have been out of prime rib! I ordered shrimp and it was black and burnt, the bake potato was raw! The sad part is the manager didn't even stop by to apologize for the disgusting food!! I will never come back. If you ever want prime rib go to Charleston's.
(1)Erin J.
We generally come to the Phoenix/Scottsdale area once a year, and the past two visits, we've stopped at LongHorn to grab some dinner to go. Both times, we've been extremely impressed with both the service and the food. The last time we came to Phoenix, I ordered the Renegade Sirloin (rare) and Redrock Grilled Shrimp with a side of green beans and rice pilaf. The shrimp were fresh, cleaned well, succulent, and cooked to perfection. The steak was prepared just to my liking and seasoned nicely. The sides were great as well. This past time, I wanted something a little lighter than steak, so I opted for the Redrock Shrimp alone, with the rice pilaf and green beans. The dinner again did not disappoint. The pilaf was flavorful and the green beans had just the right amount of crunch. I also ordered the Jack&Honey Lemonade, and oh my goodness. It is one of my new favorite cocktails. The blackberries and honey together make the most heavenly drink. Everything is affordably priced to boot. As I said, the service was also fantastic. This last time we went, we sat in the bar area (we came close to closing time... we like to eat late!). The bartender was sweet and attentive. When she brought out our to-go order, she went through and showed us everything just to make sure she had everything we asked for. Yes, this place is a chain. But they're obviously doing something right. Next time we're back in Phoenix, we'll be back to LongHorn for another yummy meal!
(5)Marc D.
My wife and I had dinner there on Friday night. We were told a 20 minute wait for a table on a friday night, which is acceptable for a weekend and we were seated in less than 10 minutes. Sweet... We had the calimari as an app. So tasty! And huge! Lots of apps to nibble on. For entrees we got steaks and salads. I got the 16 oz ribeye, cooked to med rare perfection. My wife had the sirloin, medium, but it came out well done. No big deal, we still ate it up. Our server was Megan. She was fast, efficient and personable. We never had to ask for drink refills or bread refills Had a great meal! Will go back again.
(4)Jayme F.
Food was good, service was ok. Not much better than outback. I'd go back again, but not my favorite
(3)Monte M.
Good food. Good drinks. Good price. Good service. Good place to eat. Come to longhorn. Tell them Monte sent you.
(5)R S.
The food was great, but it took forever for it to come out! We waited 30 minutes for it from the time or server took our order to the time the food came out. We watched an older couple leave because their food was taking so long and we almost left but as soon as we all agreed to leave our food came out. She also took a long time to give us our check. She was very rude too. She asked my brother if he wanted his water refilled and he said no and she acted like he was a complete idiot until he agreed to have a refill and she said "you can always dump it on your head." I mean, who the he'll says that to a customer amd treats them that way?! She also kept commenting about my service dog even though he was behaving perfectly. She also made comments on our order when we were ordering our food. Definitely not planning on coming back to this location again.
(1)Ashley B.
I am giving them a 2 star only because I really enjoyed our first visit but last night we went for my birthday ( Which is today ) and it was horrible. I wanted to leave before our steaks even got there. So we walk in, I called ahead ( Around 3 that afternoon) to let them know that we would be there around 7. She is walking us through the dinning room. I had asked to be sat at a booth. We walk by one booth.....two booths...and she takes us to this little booth in the back that is in between two large parties with kids. One party ( of 10 ) was literary less than 2 feet away, and they were both very loud. We should have asked to move but by the talk we had talked about it our "waiter" was already at our table. He starts by bringing us old ass bread THEN TELLS US HE KNOWS IT IS!! Its like...why the HELL would you bring out the bread knowing that we weren't going to eat it....it wasn't eatable....very hard. When He comes back with the bread and our drinks ( Soda ) We order our food. We got the Sweet Chili Calamari as an app. I got the filet and lobster tail with Mac and cheese. My boyfriend got the rib eye and fries. We had decided that we wanted to order drinks....Our app comes ( no sign of our waiter ) it is very very sweet ( just taste like honey also at this time my boyfriend needs a soda ) and had way too much sauce on it...we didn't eat it....15 mins later our salads come ( ceaser salad, very good) I have at this point seen our waiter walking around going to other tables and even look at me and making eye contact and STILL not coming to our table....20 MINS after we FINISH our salads our food decides to come out.After our food comes out our waiter decides to ask us how things are. My boyfriends says he needs a soda and we are too pissed off to care to order drinks. My steak and lobster tail were what you can expect. Cooked correct and tasted alright....I will say that they do need to cut back on the cheese in their mac and cheese because it is way to strong and there is way to much. My boyfriend said that his food was good. Well at this point we are eating and the staff there decides this is the perfect time for them to clean up the table and area that was less then 2 feet from us.....It awesome to have someone vacuuming a foot away from you with their ass in your face while you are trying to eat.....soooo we were ready to go...my boyfriend got a to go box for his steak and paid the bill and we left....we will not be going back and we will be calling to complain. Thanks for ruining my birthday dinner longhorn.
(2)José C.
Went here as a celebration treat and I must say I have to go again, the staff was awesome from the greeter to the waiter. Had the Ribeye with a Shrimp skewer and rice, all was excellent. Steak was grilled to perfection, you could have cut it with a butter knife and the shrimp also well done. Drinks was a good size and well made, must go to again.
(5)Al G.
Longhorn Steakhouse is awesome! It seemed quite busy when we were there, but the food was phenomenal and the wait staff was great. I had the white cheddar and bacon stuffed filet, which I prefer well done. Not only was it done to perfection, but still tender, which many places cannot accomplish. Great steaks and highly recommended!
(5)Heather K.
My sister and I went to dinner this past friday with our Gami (grandmother), and we were very satisfied. I can not remember our servers name, but she was nice and on top of the service. We all had a petite top sirloin one cooked med, and two cooked med rare. All three of us were pleased with the way our steaks had come out. While we were waiting for our food we were given the fresh warm loaf of bread that was tasty. The manager Cedric (sp?) had walked passed with two plates of their southweatern shrimp tacos and had asked if we liked shrimp. We replied with a yes and he gave us one of the plates of their southwestern shrimp tacos. My sister and I were extremely excited to try these tacos because they looked delicous and we had never had them before. Let me tell you.... "they are our favorite!'' My sister and I noticed the tacos were part of their happy hour menue and now are planning for our next visit, just for the shrimp tacos alone. We followed our meal with the brownie sundae, which the managaer Cedrick suggested we get the candied pecans spinkled on top....great idea. the brownie was tasty, however my sister and I are ice cream lovers and wished there was a little more ice cream with the dish. Overall we left talking about how yummy it was and making plans to come back, so, I'd say our experience was a success and can't wait to come back. :)
(5)D H.
Food and service were horrible. It was a Monday evening so they were not busy at all. No excuse for constantly having to flag down the waitress for more drinks and water. I could tell the filet was tough immediately when I tried to cut it. Unbelievable that their best cut of meat could be this tough. It was done properly but just chewed like it was rubber. Gave up after two or three bites. My friend had the same thing and agreed his was bad also. Asparagus was stringy and cold. Will never go again.
(1)Ashton A.
Longhorn is another one of those chain restaurants that is hit or miss depending on the location and the time of day you eat. This particular day I went for lunch. I unfortunately ordered the macaroni and cheese... It was an over seasoned disaster. Need hamburger for the kids was also very underwhelming. The melted cheese smelled so bad we had to return it. The lunch options are not great... Dinner in the past has been better at Longhorn for me. What they're lacking is quality and consistency on a regular basis. I think outback is a better choice
(2)Christine S.
This "Steakhouse" is a huge disappointment!!! Me and the Other Half (OH) have a standing Date Night every Friday and we love to try new and/or go back to local favorite places. He also loves to watch Food Network, has learned a lot from it and is now an excellent cook, thank Heavens! Point is we are adventurous eaters and usually avoid chains. This restaurant has just proved once again why!! The OH wanted steak though and didn't feel like traveling very far tonight, this restaurant is close by. It was busy but we were seated within the estimated 20-25 minutes. After being seated, we were handed a typical chain restaurant "Specials" menu loaded with pictures of their offerings along with a heavy leather bound novella of a menu, overkill, both are bad signs of what is to come. The waiter was timely, friendly, attentive, took our order right away and kept us well stocked on the drink refills. The starter Kettle Chips were decent but overly salty. THIS was the best part of our meal!! Our entree was the Porterhouse for 2. It seemed like a good deal for all you would be getting.... The green salads were obviously bagged salads that they add a little onion, cheese and croutons to. My lettuce was brown, I don't mean slightly! How could someone miss that, seriously? It showed a total lack of interest or care to serve anything that even looks appetizing. After alerting one of the many waitstaff zooming by, they brought me a new salad. Next, for our entertainment and fine dining pleasure, a lackluster presentation took place right at our table, steak sauce was mixed with rosemary, garlic and ?? This sauce was way too garlicky, we did not even attempt to garnish our steaks with it after taking a good whiff. Now onto the entree, still hopeful, but alas, disappointment galore! The Porterhouse requested preparation medium, was so undercooked, especially by the bone, I think that steer was still crying!! We could only stand to eat the edges of which was mildly enjoyable but over seasoned. The OH's green beans were a mystery khaki green/turd brown color and reportedly cold on the inside; he asked me to taste one, mustering up a tiny bite forced all the liquid inside to unexpectedly burst out and run down my chin, disgusting!! We guessed that those beans either sat too long after being blanched or had some frost-bite. In addition, the sweet potato was covered with so much cinnamon it was inedible!! While we sat for a bit, staring at this sad meal, the waiter came to check on us. Once we pointed out the errors of their kitchen staff's ways he offered to put the steak back on the grill. Really??? Anyone who knows anything about steak, should know that re-firing toughens up the meat. No! We don't want rubbery steak, thank you very much! The manager came by next and the OH asked "Does this steak look medium to you?" "No", he sheepishly admitted, "It looks rare". He tried to make amends by asking if we wanted something else or a re-order....We thought maybe they could get it right the second time around, we were sadly mistaken... My Filet side was closer to medium but the sirloin side was just as rare as before! The green beans were a lovely bright green this time but barely warm. My beautifully baked sweet potato was much better but only because they brought the butter and cinnamon on the side so I could apply it to my liking, duh!! In the end the manager never came back, the waiter offered a take home container but the OH, apparently frustrated, refused. The waiter came back once again, dropped off a check, said nothing and would not make eye contact. We do not hold the waiter responsible for this atrocious meal. At least the manager realized what part of the meal was barely acceptable to charge for, the bill only included the soda and Kettle Chips. Lesson learned cruel chain restaurant world, we will NOT be back!!
(1)Carol M.
We've been here a few times for dinner since this location opened over the last year or so. Recently tried the Call-Ahead reservation on a busy weekend night. Worked like a charm and we were seated immediately. We also had very attentive wait service throughout. Yes, this is a chain so if you're looking for the up class (up price) steakhouse, there are plenty of other options elsewhere. For a chain, it is what it is and I think generally Longhorn does a pretty good job. And for the $, I think it's a decent value. I had the flat-iron steak w/ a stuffed portabella mushroom on top. The mushroom was small but flavorful however I did not realize the steak would come smothered in béarnaise sauce. Ugh! If a steak comes covered up in some kind of sauce, I figure they are trying to hide something. Anyway, I scraped the sauce off and found the steak. It was quite good after all that. Meal rounded out w/ a loaded baked potato and Caesar salad. The bread basket was also tasty - hot and crusty. They offer some kind of e-club and you get a free appetizer for signing up so that might be something to consider in the future. One note on the steaks, they are heavily seasoned ("bold & spicy" or some such). If you are not a fan of heavy pepper, they will gladly leave it off or lightly season. I'll try to remember that for the sauce next time.
(3)Arlene R.
This is my boyfriend and I's favorite restaurant. We both do not like country music at all but this establishment more than makes up for this with it's incredible food and excellent service. Everything I have ordered here has been much better than I would anticipate and I always thoroughly enjoy my visits. I cannot wait until I dine there again.
(5)David H.
Couldn't comment on how the food tastes. I was seated at 7:10 and I'm still waiting for my food at 8:30. It's not that busy, not sure what's taking so long but the server is avoiding eye contact so he probably feels awkward about it to.
(1)Copalman L.
Best Steak for the money I have ever tasted. Better than the competition. Tastes like a $50.00 Steak. Everyone I take there Loves it. They also usually have coupons on line. My favorite is the large Filet. Number 1 in my book!
(5)Lou B.
Excellent choice tonight. I ordered the Outlaw Ribeye and was not disappointed. Very juicy and tasty, and even the broccoli was fresh and crispy. The bread also was fresh and good. Too bad we don't have Longhorn Steakhouses near us, cause I'd come back. P.S. the 18oz. Steak was only $24.99. Not bad.
(5)K C.
I took my Mom there for her birthday we had a nice time. We arrived about 12;30 pm we had the dinner for 2. It was really good. There was a lady's group playing cards at one of the large middle tables and it was fun watching them. I hope next time I go the food is just as good. Hope to see you soon.
(5)John P.
My wife and I have a date night every week just us no kid and its our time...So we try to pick a place that we have never been too, Longhorn just opened 6 weeks ago. We got the 2 fer meal for 26$ and upgraded our steaks to Flo's Filet for an extra 6 bucks each. Let me tell you it was totally worth it! Our steaks were perfectly cooked, we got them the same Med rare! Wife got the garlic mashed potatoes and I got the sweet potato tots...yum! The service was perfect, Tracy our waiter was on it and was not pushy and took great of us. I was so impressed that I asked for the manager and told him what great food and service we received! All in all if you like steak check this place out!
(5)Bill W.
What a cow! Worst service with uninspired food. Our server was trying to take our order while 4 of us had to share 1 menu. Then when dinner was completed our dirty plates were never removed as we tried to conduct an on going business conversation. Finally I called the restaurant to get someone's attention to please come clear the table thank you very much. Idiots! No need to go back to this sleazy place.
(1)Andre E.
I have yet to dine at this location but I did pay them a visit when they first opened since once again this restaurant is within walking distance of my apartment. I checked out the dine in and carry out menus and the prices are very reasonable. The Ambience is pretty nice......although it is bit dark even during the daytime. The hostess' seem very nice and the service is appears to be good as well. I will update this review very soon as I will be dining there over the next week or so.....until then Eat, Drink, and be Merry my Friends!!!!!
(4)David B.
They didn't get off to a good start but the finish was great! We waited approximately 10 minutes on a Saturday night at about 7 pm. After being seated and looking at the menu, we waited, and waited. After about 15-20 minutes I asked the hostess about our server. She came to our table right away and took our drink order. Immediately another waitress stated they did not know what happened to our waitress but she would take care of us; She delivered as stated! Prompt, attentive, pleasant, and she had to put up with my mother-n-law (explosive). The meal was delivered as ordered and the steaks were really good! The waitress handled the situation very well as she was ripped on every time she came to the table (I wonder who did that). Upon receiving the check, the manager paid for the entire meal. Someone explosive still wasn't happy. I will return simply for the service we received, but the food is pretty darn good as well. I apologized to the waitress for how she was treated. Her remark was refreshing; "She is just feisty and that's okay." Good job Amanda! Finishing well should always be the goal!
(5)Frank M.
I tried the Longhorn Steakhouse for the first time recently and had a very uneven experience. Being a steakhouse you would think the steaks would be their strong point, but instead it was their weakness. First off I will say the service was excellent. Very attentive waiter, the manager came by to check on us (although he did so before we got our food) and the hostess was very nice and accommodating as well. For an appetizer we had the Wild West Shrimp. It was stellar! Deep fried popcorn shrimp with sliced banana peppers and garlic served with homemade ranch dressing. Definitely the highlight of the meal! My dinner came with a salad that was nothing special, but definitely not bad. I wasn't there for a side salad though and it was perfectly acceptable. For dinner I ordered the bacon wrapped filet and asked for it to be cooked medium. It came medium rare, bordering on rare. It was also the second worst cut of filet that I have ever had (the worst coming on a cruise ship). It was chewy and had two big strings of gristle. For dessert I had the s'mores brownie which was very good. So basically, go there for appetizers and dessert and skip the steak. Oh, but they do make their own steak sauce at your table that was quite good. Too bad the steak sucked.
(3)Nick P.
I've been here twice, and the service sucked both times. The food is worse than the service. I really can't recommend this place at all, for the price, I would expect much better.
(1)Annette M.
We are regulars at the Longhorn steakhouse because the food is tasty, the selection is good, and the service is very attentive. We like the luncheon specials, plus they frequently have coupons for dessert and appetizers. Had dinner, and the ribs and the trout were outstanding.
(4)Breana F.
The only thing better than the food here is the service. Wow! This restaurant makes a point of treating their customers royally. This was our first time at Longhorn (we received a gift card for our wedding), but it will certainly not be our last. New favorite special occasion date? I think so! Thanks for an incredible evening, Longhorn.
(5)Sandi O.
This was my first visit to this brand location and my first visit to this brand since to moving to AZ from OH. I only hope that the service recieved on this visit was a fluke and not what can be expected in the future. Our server wasn't that attentative to our table and had to be hailed more than once.
(3)Caleb S.
The filet was good but the salmon was better! Surprising for a steakhouse. Kind of pricey but will probably return in the future.
(4)Beverly P.
Celebrated a birthday here this weekend & were all very impressed with the delicious food, generous portions (**Special deal 2 for $25**) and friendly service! We got a perfect "round" table for 8 in the back..it was so nice to be able to see & talk with everyone. We shared all the delicious appetizers... like the Spinach Dip with chips..it was VERY cheeesy.. Sweet Potato bites & Texas Toasted Onions Everyone had Steaks prepared perfectly..but I had to be DIFFERENT! & got the "Parmesan Crusted Chicken" ( I know..I know.. at a 'STEAK' house???) But it was absolutely delicious & so was the buttery Cinnamon sugar "SWEET potato"! and..the sweetest ending to our delicious FEAST.. a HUGE, towering double "CHOCOLATE STAMPEDE" !!! Which was 2 HUGE pieces of 6 layered Chocolate Mousse Cake with 2 big scoops of vanilla Ice Cream...enough to share with the whole table..but they had all ordered their own treats..like the Bananas Foster Sundae, the SMORES Brownie and the fresh-baked Caramel Apple Pie...all delicious! Looks like we found a favorite place to celebrate Birthdays!! :) We all left STUFFED & satisfied with smiles :)
(4)Lynn S.
We went for Sunday lunch based on reports that they had a good lunch menu. When we got there we discovered that you can only order from their dinner menu Sundays. The good news is that the staff is very friendly. Otherwise, the meal was a disaster. The food came out faster than an automatic rifle. The t'onions consisted of a flavorless, cloche coating with a very tiny piece of onion. The salad was way over dressed. The sirloin was so heavily seasoned with a spicy coating that after three bites we couldn't eat anymore. it was better suited for a fajita! The baked potato was delicious however. Thanks to the manager for taking care of the meal for us but it didn't change the experience. Hope they can manage the kitchen a little better. We came because we wanted to go to somewhere different- I guess that's what we got!
(1)Janine K.
Saw this place driving by and decided to go in for a bite. Had to wait a little bit for a table so went to visit the bar. Bartender was attentive at first and then disappeared. Come to find that he was waiting on tables around the bar area... NOT A GOOD IDEA MANAGEMENT! We almost walked out... A Bar should always be tended to... People shouldnt have to wait 10 mins just to order a drink. By the time he returned behind the bar, he poured our drinks and we had to close our bar tab because our table was ready... great that the wait wasnt that long but it was a disappointment that it was a frustrating wait because I couldn't get a friggin drink while I was waiting. Now on to food... steakhouse.. ordered steak. Filet was cooked perfect and was tasty too. $18.99 for 7oz, $21.99 for 9oz, served with a side, salad and unlimited honey wheat rolls. Hubby got Outlaw ribeye $22.49 18oz. We also tried the Firecracker chicken wraps. Very yummy... $8.49 Spicy grilled chicken and cheese wrapped in a crispy flour tortilla, served with a cool Avocado-Lime dipping sauce. I myself prefer Texas Roadhouse... I think prices are comparable but food and service is just a little bit better at TR than here.
(3)Shane B.
Date night here also. Went for the "2 for" dinner. It was awesome! Hot bread. Calamari and red pepper were awesome! Sirloin steak cooked to perfection. My wife fell in love with the Parmesan crusted chicken. Service A++++. The Caesar was lacking croutons - probably my only gripe. But that didn't take away from the dinner at all,
(5)Keith B.
Fair. Stick with the streaks. Fish is just so-so.
(3)Jennifer L.
After a truly horrendous experience at a Longhorn Steakhouse in Florida 8 months ago we finally got up the nerve to try the new location by Paradise Valley Mall. It started out promising and I was optimistic this would be a better experience. Our waitress was friendly and attentive, brought our drinks out in a timely manner, took our order, got our salads out quickly. From there things went downhill. We had ordered an appetizer. After the salads we sat there and waited. And waited. And waited. Our entrees arrived via the manager. He asked if we needed anything else. I told him we were still waiting on our appetizer. He said he would put in the order for us (apparently our waitress had forgotten) and would make sure it got taken off the bill. We had a coupon for a free appetizer anyway but the gesture was nice. My meal of pork chops and mashed potatoes was extra greasy and drenched in butter. My husband did not finish his steak or baked sweet potato. Our appetizer of parmesan crusted asparagus was by far the highlight of the meal. After we finished eating we sat there and waited. And waited. And waited. Our waitress started to hurry by us about 20 minutes later and we had to ASK her for the check. It was a very disappointing experience and nothing about it would entice me to eat at a Longhorn Steakhouse again.
(1)Al P.
Went in for lunch today. Greeted & seated promptly. The service was very attentive, quick to take drink orders & ready for the food order when we were. I had a burger...with bacon & the 7 pepper spice. Our waiter offered to bring bread to the table while we waited for the food. The burger arrived quickly & was very good. Nice spice with a little kick. The fries were also good and plentiful! The only 'complaint' was I ordered it medium & there wasn't a hint of pink inside of it, but there are worse things in the world. Definitely will be back to try some other options.
(4)Mark T.
We went on a Friday evening and had a very enjoyable experience. The hostess was attentive and the bartender(Lindsay) was so much fun that we decided to eat..and drink at the bar. My companion had the jumbo fried shrimp and I had the Outlaw Ribeye. This was the best steak I have had in many years in Phx. The shrimp could have been "more" jumbo but were very good. Overall very enjoyable and a good value for the $. we will go back soon.
(5)Raymond E.
This place I have been hoping and waiting for since I started seening their commercials on TV, now that they are here they are my new regular place to go, my parents are coming into town this weekend from California and they want to go as they have seen the commercials in California too. So we are going to dinner tonight.
(5)Casey K.
Where to begin? I've delayed writing this review, because frankly, I just haven't had the time required to do it properly. It would take hours to fully explain the nightmare we had. To sum it up though, they can't cook a steak. Mine was completely raw. Three times. I will add a picture, if I can figure it out. The worst part though, (and almost humorous) was when my guest got her steak overcooked and she complained that she ordered it rare. So get this. They brought back the same steak and cooked it some more. Seriously!!! They kept trying to get them right, but just couldn't. We finally gave up. The manager insisted we try something else, so we did. I figured how could they ruin a shrimp cocktail, so that was our choice. Well guess what? They could ruin a shrimp cocktail. I could see them when they were being brought out, that they were slimy and undercooked. Heck, they were transparent. How could a manager even come out with that and not notice it, when I could spot it miles away? The manager was finally appalled himself at how bad it was and that it was happening over and over and over again. He gave us a gift card to come back, and told us that he wouldn't blame us if we didn't want to, but told us we could use it at one of their other restaurants. Basically we left without eating, so I really can't review this place, as I don't know how the food is. I just know how it isn't!
(1)Steven L.
First time to Longhorn. Employees are all very friendly and efficient. DW had prime rib and said it was wonderful. Good taste and very tender. I had ribs and they were good as well. Prices are very reasonable.
(5)G G.
This restaurant was disappointing.. The place is new and looked OK but lacked ambiance. The help was courteous but seemed inexperienced. The steak was sub-par in tenderness and very diffcult on the digestive system. VERY spicy. I like spicy food but this steak went over the top to the point of making one nauseous. Both husbands felt the same way. One of the wives had a lobster and she thought it one of the best from a steakhouse chain. The other wife had a chicken salad which we also very good. Maybe I'll go back for the lobster but never for steak.
(2)D H.
Food and service were horrible. It was a Monday evening so they were not busy at all. No excuse for constantly having to flag down the waitress for more drinks and water. I could tell the filet was tough immediately when I tried to cut it. Unbelievable that their best cut of meat could be this tough. It was done properly but just chewed like it was rubber. Gave up after two or three bites. My friend had the same thing and agreed his was bad also. Asparagus was stringy and cold. Will never go again.
(1)Heather K.
My sister and I went to dinner this past friday with our Gami (grandmother), and we were very satisfied. I can not remember our servers name, but she was nice and on top of the service. We all had a petite top sirloin one cooked med, and two cooked med rare. All three of us were pleased with the way our steaks had come out. While we were waiting for our food we were given the fresh warm loaf of bread that was tasty. The manager Cedric (sp?) had walked passed with two plates of their southweatern shrimp tacos and had asked if we liked shrimp. We replied with a yes and he gave us one of the plates of their southwestern shrimp tacos. My sister and I were extremely excited to try these tacos because they looked delicous and we had never had them before. Let me tell you.... "they are our favorite!'' My sister and I noticed the tacos were part of their happy hour menue and now are planning for our next visit, just for the shrimp tacos alone. We followed our meal with the brownie sundae, which the managaer Cedrick suggested we get the candied pecans spinkled on top....great idea. the brownie was tasty, however my sister and I are ice cream lovers and wished there was a little more ice cream with the dish. Overall we left talking about how yummy it was and making plans to come back, so, I'd say our experience was a success and can't wait to come back. :)
(5)Ashton A.
Longhorn is another one of those chain restaurants that is hit or miss depending on the location and the time of day you eat. This particular day I went for lunch. I unfortunately ordered the macaroni and cheese... It was an over seasoned disaster. Need hamburger for the kids was also very underwhelming. The melted cheese smelled so bad we had to return it. The lunch options are not great... Dinner in the past has been better at Longhorn for me. What they're lacking is quality and consistency on a regular basis. I think outback is a better choice
(2)Lynn S.
We went for Sunday lunch based on reports that they had a good lunch menu. When we got there we discovered that you can only order from their dinner menu Sundays. The good news is that the staff is very friendly. Otherwise, the meal was a disaster. The food came out faster than an automatic rifle. The t'onions consisted of a flavorless, cloche coating with a very tiny piece of onion. The salad was way over dressed. The sirloin was so heavily seasoned with a spicy coating that after three bites we couldn't eat anymore. it was better suited for a fajita! The baked potato was delicious however. Thanks to the manager for taking care of the meal for us but it didn't change the experience. Hope they can manage the kitchen a little better. We came because we wanted to go to somewhere different- I guess that's what we got!
(1)Janine K.
Saw this place driving by and decided to go in for a bite. Had to wait a little bit for a table so went to visit the bar. Bartender was attentive at first and then disappeared. Come to find that he was waiting on tables around the bar area... NOT A GOOD IDEA MANAGEMENT! We almost walked out... A Bar should always be tended to... People shouldnt have to wait 10 mins just to order a drink. By the time he returned behind the bar, he poured our drinks and we had to close our bar tab because our table was ready... great that the wait wasnt that long but it was a disappointment that it was a frustrating wait because I couldn't get a friggin drink while I was waiting. Now on to food... steakhouse.. ordered steak. Filet was cooked perfect and was tasty too. $18.99 for 7oz, $21.99 for 9oz, served with a side, salad and unlimited honey wheat rolls. Hubby got Outlaw ribeye $22.49 18oz. We also tried the Firecracker chicken wraps. Very yummy... $8.49 Spicy grilled chicken and cheese wrapped in a crispy flour tortilla, served with a cool Avocado-Lime dipping sauce. I myself prefer Texas Roadhouse... I think prices are comparable but food and service is just a little bit better at TR than here.
(3)Shane B.
Date night here also. Went for the "2 for" dinner. It was awesome! Hot bread. Calamari and red pepper were awesome! Sirloin steak cooked to perfection. My wife fell in love with the Parmesan crusted chicken. Service A++++. The Caesar was lacking croutons - probably my only gripe. But that didn't take away from the dinner at all,
(5)Keith B.
Fair. Stick with the streaks. Fish is just so-so.
(3)Patricia B.
Oh well, we had sworn not to come back after a bad experience back in January but decided to give them another chance... I'm glad we did, Christina M took really good care of us. As usual, I had the Outlaw ribeye and hubby had the filet. Christina was very friendly and accommodating with a special request. About January, we went there because of a coupon and they did not even know what I was talking about. Hubby's filet was overcooked and the manager stopped by to take care of it and made us feel like he was doing us a favor... oh well.
(5)Stephanie B.
I've been here twice. The food is pretty average for a steakhouse, I think, and the service is also mediocre. Nothing about this place pops out at me as excellent. The last time I went was two nights ago. The service was okay -- our waiter had to be reminded to bring us bread, and whenever we'd ask for something, he'd come back to check on us five minutes later with a surprised expression on his face: "Oh, I forgot the butter! Let me get that for you!" He was pleasant enough, but this certainly wasn't top-notch service. My fiance ordered his steak rare, and he said that it didn't have very much flavor and wasn't particularly juicy. His sweet potato was delicious, however, though I find it hard to believe that you can really mess up a baked sweet potato as long as you put enough cinnamon and brown sugar and butter on top. ;) I ordered the spinach feta chicken, which I thought was quite good. The chicken was tender, not overcooked, and the feta added spurts of this salty, strong flavor as I ate. My side was the loaded baked potato, which was disappointingly not very loaded -- there was just a bit of cheese and a sprinkle of bacon. We had the parmesan-crusted asparagus for an appetizer, which was delicious -- perfectly seasoned with a nice crunch. The blueberry lemon butter cake for dessert was moist and had that good balance of sweet and tangy. All in all, this place is okay. I would return if an outing called for it, but it's certainly not my first choice.
(3)Greg G.
Food is great here. Service on the other hand is less than desirable. I give it a solid 4 to 4.5 stars for the tasty juicy steak. Service? Two stars..... Maybe. Plan on spending an absurd amount of time flagging down staff to fill your glass, bring you bread, take your order, bring you the check, etc. Eating here is like working on the deck of an aircraft carrier. Always trying to flag someone down.
(3)Ashley T.
I've been here a couple times now and each experience has been great. Our last visit was on a Thursday night. It was about an hour until close so we were just going to get an appetizer and dessert. They assured us we weren't going to be rushed though because a huge graduation party was coming in at 930pm! Despite the big party our server never forgot us and even helped his coworkers set their tables up. I hope they all were tipped big for all that work, I believe we counted about 20 people. Great service and even greater workers. As for the food, the dessert was wonderful and so was the crab dip appetizer. Yum!
(5)John G.
Yeah, I know it's a Darden chain restaurant, but call it a guilty pleasure. First, they cook the steaks the way your order them - rare comes back rare (which, in itself is a rare thing). The salads are old school (iceberg lettuce, tomato, onion, croutons), but the bleu cheese dressing is nice. The bread is tasty. The sides are good (and hearty). This is a fun place to go. Our waiter on this visit was awesome as well - really added to a nice night out.
(4)Danette W.
I have to say I love this place. I got the ribeye, cooked medium well and it was cooked perfectly. It came with a loaded baked potato and a house salad. We were also served a honey wheat loaf that was warm when it arrived at our table and was delicioso. I highly recommend Longhorns if you haven't already tried it.
(4)Kierra W.
The food was good, however the customer service was awful. I understand you close at 10, however if I'm still eating with a big group it gives you no right to be rude. We asked an employee for a box, she walked away irritated to get it. Everyone felt awkward cause of the employees rude behavior.
(2)Paula E.
I can't remember the last time I tried This chain because generally I don't gravitate to chains. A friend suggested meeting here for dinner so I complied. What a pleasant surprise it turned out to be! The service was top notch and the food turned out to be quite good for a moderate price steakhouse. We shared a great appetizer of stuffed mushrooms. Very tasty! While the bread and salad were average the stuffed filet was cooked perfectly and was tender and tasty and seasoned!! Very important for a great steak. I was very pleased overall with the meal and the price and wouldn't hesitate to return to this chain or location!
(5)Angela M.
Kinda pricey. it's really crowded I guess everyone had the same idea early Mother's Day dinner:) food was good steaks seemed a little smaller than I remember from a year ago! I got the filet and grilled shrimp yum! But overall a nice place for steaks!
(3)Z T.
LongHorn has always been so underrated to me! I have loved coming here over the years, and I expect I'll return for many more! I love all of the chicken dishes they have to order along with the salads. I really enjoy having family and friend time here, as they love it as well! I only with there was a LongHorn closer to me.
(4)Aaron B.
They have a brindle steer. Not every Longhorn can boast they have one. The food and drinks are good. The staff is good. The steer makes you want to come back.
(3)Yuko H.
For the past three visit, I was very happy with the steak I had. Great flavor, just cooked well. I thought I would try something else. My salmon wasn't too bad but I couldn't feel the same way as I felt for steak. Should have stayed with the same steak I always ordered. My daughter ordered kids meal cheeseburger, they used processed American cheese. I didn't think to ask before ordering, they exchanged it to a simple salad for her. This is a steak restaurant, their steak is awesome! But just steak.
(3)Charity L.
This place was horrible! My second time here and both times they have been out of prime rib! I ordered shrimp and it was black and burnt, the bake potato was raw! The sad part is the manager didn't even stop by to apologize for the disgusting food!! I will never come back. If you ever want prime rib go to Charleston's.
(1)Erin J.
We generally come to the Phoenix/Scottsdale area once a year, and the past two visits, we've stopped at LongHorn to grab some dinner to go. Both times, we've been extremely impressed with both the service and the food. The last time we came to Phoenix, I ordered the Renegade Sirloin (rare) and Redrock Grilled Shrimp with a side of green beans and rice pilaf. The shrimp were fresh, cleaned well, succulent, and cooked to perfection. The steak was prepared just to my liking and seasoned nicely. The sides were great as well. This past time, I wanted something a little lighter than steak, so I opted for the Redrock Shrimp alone, with the rice pilaf and green beans. The dinner again did not disappoint. The pilaf was flavorful and the green beans had just the right amount of crunch. I also ordered the Jack&Honey Lemonade, and oh my goodness. It is one of my new favorite cocktails. The blackberries and honey together make the most heavenly drink. Everything is affordably priced to boot. As I said, the service was also fantastic. This last time we went, we sat in the bar area (we came close to closing time... we like to eat late!). The bartender was sweet and attentive. When she brought out our to-go order, she went through and showed us everything just to make sure she had everything we asked for. Yes, this place is a chain. But they're obviously doing something right. Next time we're back in Phoenix, we'll be back to LongHorn for another yummy meal!
(5)Marc D.
My wife and I had dinner there on Friday night. We were told a 20 minute wait for a table on a friday night, which is acceptable for a weekend and we were seated in less than 10 minutes. Sweet... We had the calimari as an app. So tasty! And huge! Lots of apps to nibble on. For entrees we got steaks and salads. I got the 16 oz ribeye, cooked to med rare perfection. My wife had the sirloin, medium, but it came out well done. No big deal, we still ate it up. Our server was Megan. She was fast, efficient and personable. We never had to ask for drink refills or bread refills Had a great meal! Will go back again.
(4)Jayme F.
Food was good, service was ok. Not much better than outback. I'd go back again, but not my favorite
(3)Monte M.
Good food. Good drinks. Good price. Good service. Good place to eat. Come to longhorn. Tell them Monte sent you.
(5)R S.
The food was great, but it took forever for it to come out! We waited 30 minutes for it from the time or server took our order to the time the food came out. We watched an older couple leave because their food was taking so long and we almost left but as soon as we all agreed to leave our food came out. She also took a long time to give us our check. She was very rude too. She asked my brother if he wanted his water refilled and he said no and she acted like he was a complete idiot until he agreed to have a refill and she said "you can always dump it on your head." I mean, who the he'll says that to a customer amd treats them that way?! She also kept commenting about my service dog even though he was behaving perfectly. She also made comments on our order when we were ordering our food. Definitely not planning on coming back to this location again.
(1)Ashley B.
I am giving them a 2 star only because I really enjoyed our first visit but last night we went for my birthday ( Which is today ) and it was horrible. I wanted to leave before our steaks even got there. So we walk in, I called ahead ( Around 3 that afternoon) to let them know that we would be there around 7. She is walking us through the dinning room. I had asked to be sat at a booth. We walk by one booth.....two booths...and she takes us to this little booth in the back that is in between two large parties with kids. One party ( of 10 ) was literary less than 2 feet away, and they were both very loud. We should have asked to move but by the talk we had talked about it our "waiter" was already at our table. He starts by bringing us old ass bread THEN TELLS US HE KNOWS IT IS!! Its like...why the HELL would you bring out the bread knowing that we weren't going to eat it....it wasn't eatable....very hard. When He comes back with the bread and our drinks ( Soda ) We order our food. We got the Sweet Chili Calamari as an app. I got the filet and lobster tail with Mac and cheese. My boyfriend got the rib eye and fries. We had decided that we wanted to order drinks....Our app comes ( no sign of our waiter ) it is very very sweet ( just taste like honey also at this time my boyfriend needs a soda ) and had way too much sauce on it...we didn't eat it....15 mins later our salads come ( ceaser salad, very good) I have at this point seen our waiter walking around going to other tables and even look at me and making eye contact and STILL not coming to our table....20 MINS after we FINISH our salads our food decides to come out.After our food comes out our waiter decides to ask us how things are. My boyfriends says he needs a soda and we are too pissed off to care to order drinks. My steak and lobster tail were what you can expect. Cooked correct and tasted alright....I will say that they do need to cut back on the cheese in their mac and cheese because it is way to strong and there is way to much. My boyfriend said that his food was good. Well at this point we are eating and the staff there decides this is the perfect time for them to clean up the table and area that was less then 2 feet from us.....It awesome to have someone vacuuming a foot away from you with their ass in your face while you are trying to eat.....soooo we were ready to go...my boyfriend got a to go box for his steak and paid the bill and we left....we will not be going back and we will be calling to complain. Thanks for ruining my birthday dinner longhorn.
(2)José C.
Went here as a celebration treat and I must say I have to go again, the staff was awesome from the greeter to the waiter. Had the Ribeye with a Shrimp skewer and rice, all was excellent. Steak was grilled to perfection, you could have cut it with a butter knife and the shrimp also well done. Drinks was a good size and well made, must go to again.
(5)Al G.
Longhorn Steakhouse is awesome! It seemed quite busy when we were there, but the food was phenomenal and the wait staff was great. I had the white cheddar and bacon stuffed filet, which I prefer well done. Not only was it done to perfection, but still tender, which many places cannot accomplish. Great steaks and highly recommended!
(5)E K.
This is our new spot where my husband will be regulars. We tried this place on a whim one random date night and have been back 4x since. They are a chain but we appreciate the consistency that comes with that. I have the strawberry lemonade, the porterhouse (always cooked correctly and with a delicious seasoning) and either the baked potato or sweet potato. Comes with side salad (amazing ranch dressing & homemade croutons). Every time it's great. My husband has tried the ribs, prime rib, filet, surf & turf. He says they're all very good. The finishing touch is always the AMAZING chocolate stampede dessert. Always great service, great food and we'll continue to come back.
(4)David S.
We sat at the bar. Place was a little messy, but it was busy. The steak was excellent perfectly done and hot. Very good beef. Otherwise the ambience is just aok. But if u r looking for a good tasting steak that is reasonable priced...Longhorn.
(3)Marjorie G.
If you want a perfectly prepared tasty steak for under $20 this is the place! Up charge $1.59 for the strawberry pecan salad to go with it....yum! A nice bonus was our server Jessie Veeeee....sit in her section if you can she was great!!
(5)Christine S.
This "Steakhouse" is a huge disappointment!!! Me and the Other Half (OH) have a standing Date Night every Friday and we love to try new and/or go back to local favorite places. He also loves to watch Food Network, has learned a lot from it and is now an excellent cook, thank Heavens! Point is we are adventurous eaters and usually avoid chains. This restaurant has just proved once again why!! The OH wanted steak though and didn't feel like traveling very far tonight, this restaurant is close by. It was busy but we were seated within the estimated 20-25 minutes. After being seated, we were handed a typical chain restaurant "Specials" menu loaded with pictures of their offerings along with a heavy leather bound novella of a menu, overkill, both are bad signs of what is to come. The waiter was timely, friendly, attentive, took our order right away and kept us well stocked on the drink refills. The starter Kettle Chips were decent but overly salty. THIS was the best part of our meal!! Our entree was the Porterhouse for 2. It seemed like a good deal for all you would be getting.... The green salads were obviously bagged salads that they add a little onion, cheese and croutons to. My lettuce was brown, I don't mean slightly! How could someone miss that, seriously? It showed a total lack of interest or care to serve anything that even looks appetizing. After alerting one of the many waitstaff zooming by, they brought me a new salad. Next, for our entertainment and fine dining pleasure, a lackluster presentation took place right at our table, steak sauce was mixed with rosemary, garlic and ?? This sauce was way too garlicky, we did not even attempt to garnish our steaks with it after taking a good whiff. Now onto the entree, still hopeful, but alas, disappointment galore! The Porterhouse requested preparation medium, was so undercooked, especially by the bone, I think that steer was still crying!! We could only stand to eat the edges of which was mildly enjoyable but over seasoned. The OH's green beans were a mystery khaki green/turd brown color and reportedly cold on the inside; he asked me to taste one, mustering up a tiny bite forced all the liquid inside to unexpectedly burst out and run down my chin, disgusting!! We guessed that those beans either sat too long after being blanched or had some frost-bite. In addition, the sweet potato was covered with so much cinnamon it was inedible!! While we sat for a bit, staring at this sad meal, the waiter came to check on us. Once we pointed out the errors of their kitchen staff's ways he offered to put the steak back on the grill. Really??? Anyone who knows anything about steak, should know that re-firing toughens up the meat. No! We don't want rubbery steak, thank you very much! The manager came by next and the OH asked "Does this steak look medium to you?" "No", he sheepishly admitted, "It looks rare". He tried to make amends by asking if we wanted something else or a re-order....We thought maybe they could get it right the second time around, we were sadly mistaken... My Filet side was closer to medium but the sirloin side was just as rare as before! The green beans were a lovely bright green this time but barely warm. My beautifully baked sweet potato was much better but only because they brought the butter and cinnamon on the side so I could apply it to my liking, duh!! In the end the manager never came back, the waiter offered a take home container but the OH, apparently frustrated, refused. The waiter came back once again, dropped off a check, said nothing and would not make eye contact. We do not hold the waiter responsible for this atrocious meal. At least the manager realized what part of the meal was barely acceptable to charge for, the bill only included the soda and Kettle Chips. Lesson learned cruel chain restaurant world, we will NOT be back!!
(1)Carol M.
We've been here a few times for dinner since this location opened over the last year or so. Recently tried the Call-Ahead reservation on a busy weekend night. Worked like a charm and we were seated immediately. We also had very attentive wait service throughout. Yes, this is a chain so if you're looking for the up class (up price) steakhouse, there are plenty of other options elsewhere. For a chain, it is what it is and I think generally Longhorn does a pretty good job. And for the $, I think it's a decent value. I had the flat-iron steak w/ a stuffed portabella mushroom on top. The mushroom was small but flavorful however I did not realize the steak would come smothered in béarnaise sauce. Ugh! If a steak comes covered up in some kind of sauce, I figure they are trying to hide something. Anyway, I scraped the sauce off and found the steak. It was quite good after all that. Meal rounded out w/ a loaded baked potato and Caesar salad. The bread basket was also tasty - hot and crusty. They offer some kind of e-club and you get a free appetizer for signing up so that might be something to consider in the future. One note on the steaks, they are heavily seasoned ("bold & spicy" or some such). If you are not a fan of heavy pepper, they will gladly leave it off or lightly season. I'll try to remember that for the sauce next time.
(3)Arlene R.
This is my boyfriend and I's favorite restaurant. We both do not like country music at all but this establishment more than makes up for this with it's incredible food and excellent service. Everything I have ordered here has been much better than I would anticipate and I always thoroughly enjoy my visits. I cannot wait until I dine there again.
(5)David H.
Couldn't comment on how the food tastes. I was seated at 7:10 and I'm still waiting for my food at 8:30. It's not that busy, not sure what's taking so long but the server is avoiding eye contact so he probably feels awkward about it to.
(1)Copalman L.
Best Steak for the money I have ever tasted. Better than the competition. Tastes like a $50.00 Steak. Everyone I take there Loves it. They also usually have coupons on line. My favorite is the large Filet. Number 1 in my book!
(5)Lou B.
Excellent choice tonight. I ordered the Outlaw Ribeye and was not disappointed. Very juicy and tasty, and even the broccoli was fresh and crispy. The bread also was fresh and good. Too bad we don't have Longhorn Steakhouses near us, cause I'd come back. P.S. the 18oz. Steak was only $24.99. Not bad.
(5)K C.
I took my Mom there for her birthday we had a nice time. We arrived about 12;30 pm we had the dinner for 2. It was really good. There was a lady's group playing cards at one of the large middle tables and it was fun watching them. I hope next time I go the food is just as good. Hope to see you soon.
(5)Arana W.
This is definitely a Darden restaurant. Much like Olive Garden and Red Lobster, you know walking in exactly what you're going to get. The bread is fresh, warm and tasty. The salad is fresh, cold and crisp. The entrees are the Central Casting version of what they should be. Nothing we had was bad, the steaks were cooked to the desired temp and were perfectly mediocre. The decor was Texas steakhouse appropriate in the same way Olive Garden is stereotypical Italian appropriate and Red Lobster is stereotypical seafood appropriate. There was nothing at all wrong with being there - but I'd rather have a less "scientifically proven" chain and a better steak. At least the beer was cold and frosty. That makes a big difference on a Phoenix summer day, and that alone is the reason for the third star.
(3)Ashley W.
GROSS. WASTE OF MONEY. It's worth it to pay a little more and go to arrowhead grill or Flemmings. I ordered the parmesan chicken. My chicken was undercooked and smothered in thick pasty sauce. I didn't want to be dying on the toilet the next day, so after one look at my plate and 2 bites, I gave up and bailed. My husband ordered the steak, and he said it was one of the worst he has ever had. All the side dishes were nasty. $50.00 bill for disgusting food that we couldn't even muster enough courage to eat. We left with our plates full of food.
(1)Julie S.
The food is great however when picking up to go, it's kind of a pain. You have to go to the bar which is usually busy and wait until you can get someone's attention. When I came I finally got someone's attention after 5 min only to be told someone else does the to go orders and she will go find him. Took over 5 more min for him to come however he served the people sitting at the bar before me. Not sure we will order to go again.
(3)karen s.
What stands out is that the professionalism of the staff needs to take it up a big notch. We waited a solid four minutes before we were greeted at the door to be seated which I can understand if it's really busy, but as we were leaving there were three hostesses or servers standing at the hostess desk chatting....all three of them were too busy to say thank you for coming in or goodbye. I was shocked because they all saw us leave and didn't say anything. In regards to the food I had the shrimp... It was good but not good enough to order again. I didn't care for the rice that was paired with the shrimp. I will say though that the mashed potatoes were delicious... My guess is because they were covered in butter (not healthy but tasty). If you order a margarita they will give you a generous portion so that is good too.
(3)Milan T.
Really long wait!!! Finally the waiter came and tried to make up for it, but the food was great.
(3)Liz D.
Never disappointing! We have visited this location several times and have never been disappointed by the food or service. Service can be a little patchy, however never anything bad enough to warrant complaint. The food quality and quantity is excellent. Salads and steaks are always perfect. The price is right! Cannot say enough good things about this restaurant.
(5)Nicole D.
This is the first time I've eaten here. We had a gift card and thought we'd try it out. It's really nice inside, clean, and the atmosphere is good. It can be for a date, business meeting, family dinner or celebration. We got the pretzel sticks with the beer cheese for an app and it was super tasty! Our waiter Todd was really nice and really attentive. He exemplified great service! We ordered our steak medium and it came more like well done so we sent it back and they made us a new one really quickly and it was flavorful and delicious (they also comp'ed it from the tab which was incredibly surprising, unexpected). The portions are a good size, enough for us to share. We ordered dessert but were too full to eat it and took it to go. Overall positive experience. Definitely will return.
(4)April H.
Went on a Saturday night so we knew there would be a wait. We were told 35-40 minutes, when in reality it was over an hour. Once seated (after we had to wait again to have the table cleaned up) we ordered the firecracker chicken app which was good. We each ordered filet's, salads and potato. My filet was very salty and charred. After telling the waitress about a coupon for a free app she still charged us and had to spend 10 minutes voiding it. We spent over two hours here and am not sure we will be back.
(2)Mya T.
My hubby and I had such a wonderful experience. It was a much needed date night and I was craving a steak. Long Horn did not disappoint. I had the Flat Iron Steak with the Stuffed Portobello mushroom, and I am so happy I did. The steak was cooked and seasoned perfectly.
(4)Thomas O.
Definitely not a fan. Went last night for dinner with friends. Picked Longhorns because of location and to do something casual after entertaining the family mob for Thanksgiving. The place was packed with families thinking the same thing. Some really large parties, which looked to be overwhelming the wait staff. This was my third visit, but first time for dinner. First two visits were for lunch. Bottom line on the steaks that both my wife and I ordered: Incredibly salty, almost to the point of being indelible. I absolutely hate that all these chain style restaurants over salt everything. I don't think this was a one off event. My lunch visits resulted in much the same, but to the same ridiculous level of saltiness. Server was sweet, but won't be back.
(2)MC B.
We really wanted to like this place as an alternative to Outback from time to time but after three visits I am afraid I will just stick with Outback. The menus are similar but the prices are higher at Longhorn and the food is not very good. Outbacks wine list is very varied, whereas, Longhorn has a very limited wine list. On our last visit my husband ordered the sirloin steak which was overdone and tough. His Caesar salad consisted of wimpy lettuce -- awful. I had the prime rib sandwich and it was almost too salty to eat but the baked potato was good. Our son had the prime rib which he said did not have much flavor and did not come with au jus (never had that before with prime rib). Our server was attentive but the service was slow. There were alot of diners there that night. After three disappointing meals we are done with Longhorn.
(2)John P.
My wife and I have a date night every week just us no kid and its our time...So we try to pick a place that we have never been too, Longhorn just opened 6 weeks ago. We got the 2 fer meal for 26$ and upgraded our steaks to Flo's Filet for an extra 6 bucks each. Let me tell you it was totally worth it! Our steaks were perfectly cooked, we got them the same Med rare! Wife got the garlic mashed potatoes and I got the sweet potato tots...yum! The service was perfect, Tracy our waiter was on it and was not pushy and took great of us. I was so impressed that I asked for the manager and told him what great food and service we received! All in all if you like steak check this place out!
(5)Todd H.
I had a great steak, baked potato, salad. Joe, our waiter was great. All the bad reviews are wrong, this place is great! Outlaw Ribeye was the suggestion he made, and our whole party had it. They have a macaroni and cheese dish that is really good.
(5)gerry s.
ok..this is a new place...Darden Restaurant It has a pleasant environment and a nice southwestern flair. The server we had was a tolal loss..spaced out guy. That was not a good start. The food...meh...rainbow trout...pretty good. green beans prepared ok. Filet was small...Thin...baked potato was not thoroughly baked and "loaded' ..?? not really...bread had no taste and the salad was over dressed... This restaurant concept seems to be competing for business with "Outback" ..I think Outback has them beat by a mile as their steaks , sides and service is much better. sorry...cannot go back or recommend this steakhouse.
(2)Bill W.
What a cow! Worst service with uninspired food. Our server was trying to take our order while 4 of us had to share 1 menu. Then when dinner was completed our dirty plates were never removed as we tried to conduct an on going business conversation. Finally I called the restaurant to get someone's attention to please come clear the table thank you very much. Idiots! No need to go back to this sleazy place.
(1)Andre E.
I have yet to dine at this location but I did pay them a visit when they first opened since once again this restaurant is within walking distance of my apartment. I checked out the dine in and carry out menus and the prices are very reasonable. The Ambience is pretty nice......although it is bit dark even during the daytime. The hostess' seem very nice and the service is appears to be good as well. I will update this review very soon as I will be dining there over the next week or so.....until then Eat, Drink, and be Merry my Friends!!!!!
(4)Sandi O.
This was my first visit to this brand location and my first visit to this brand since to moving to AZ from OH. I only hope that the service recieved on this visit was a fluke and not what can be expected in the future. Our server wasn't that attentative to our table and had to be hailed more than once.
(3)Caleb S.
The filet was good but the salmon was better! Surprising for a steakhouse. Kind of pricey but will probably return in the future.
(4)David B.
They didn't get off to a good start but the finish was great! We waited approximately 10 minutes on a Saturday night at about 7 pm. After being seated and looking at the menu, we waited, and waited. After about 15-20 minutes I asked the hostess about our server. She came to our table right away and took our drink order. Immediately another waitress stated they did not know what happened to our waitress but she would take care of us; She delivered as stated! Prompt, attentive, pleasant, and she had to put up with my mother-n-law (explosive). The meal was delivered as ordered and the steaks were really good! The waitress handled the situation very well as she was ripped on every time she came to the table (I wonder who did that). Upon receiving the check, the manager paid for the entire meal. Someone explosive still wasn't happy. I will return simply for the service we received, but the food is pretty darn good as well. I apologized to the waitress for how she was treated. Her remark was refreshing; "She is just feisty and that's okay." Good job Amanda! Finishing well should always be the goal!
(5)Frank M.
I tried the Longhorn Steakhouse for the first time recently and had a very uneven experience. Being a steakhouse you would think the steaks would be their strong point, but instead it was their weakness. First off I will say the service was excellent. Very attentive waiter, the manager came by to check on us (although he did so before we got our food) and the hostess was very nice and accommodating as well. For an appetizer we had the Wild West Shrimp. It was stellar! Deep fried popcorn shrimp with sliced banana peppers and garlic served with homemade ranch dressing. Definitely the highlight of the meal! My dinner came with a salad that was nothing special, but definitely not bad. I wasn't there for a side salad though and it was perfectly acceptable. For dinner I ordered the bacon wrapped filet and asked for it to be cooked medium. It came medium rare, bordering on rare. It was also the second worst cut of filet that I have ever had (the worst coming on a cruise ship). It was chewy and had two big strings of gristle. For dessert I had the s'mores brownie which was very good. So basically, go there for appetizers and dessert and skip the steak. Oh, but they do make their own steak sauce at your table that was quite good. Too bad the steak sucked.
(3)Nick P.
I've been here twice, and the service sucked both times. The food is worse than the service. I really can't recommend this place at all, for the price, I would expect much better.
(1)Annette M.
We are regulars at the Longhorn steakhouse because the food is tasty, the selection is good, and the service is very attentive. We like the luncheon specials, plus they frequently have coupons for dessert and appetizers. Had dinner, and the ribs and the trout were outstanding.
(4)Breana F.
The only thing better than the food here is the service. Wow! This restaurant makes a point of treating their customers royally. This was our first time at Longhorn (we received a gift card for our wedding), but it will certainly not be our last. New favorite special occasion date? I think so! Thanks for an incredible evening, Longhorn.
(5)Beverly P.
Celebrated a birthday here this weekend & were all very impressed with the delicious food, generous portions (**Special deal 2 for $25**) and friendly service! We got a perfect "round" table for 8 in the back..it was so nice to be able to see & talk with everyone. We shared all the delicious appetizers... like the Spinach Dip with chips..it was VERY cheeesy.. Sweet Potato bites & Texas Toasted Onions Everyone had Steaks prepared perfectly..but I had to be DIFFERENT! & got the "Parmesan Crusted Chicken" ( I know..I know.. at a 'STEAK' house???) But it was absolutely delicious & so was the buttery Cinnamon sugar "SWEET potato"! and..the sweetest ending to our delicious FEAST.. a HUGE, towering double "CHOCOLATE STAMPEDE" !!! Which was 2 HUGE pieces of 6 layered Chocolate Mousse Cake with 2 big scoops of vanilla Ice Cream...enough to share with the whole table..but they had all ordered their own treats..like the Bananas Foster Sundae, the SMORES Brownie and the fresh-baked Caramel Apple Pie...all delicious! Looks like we found a favorite place to celebrate Birthdays!! :) We all left STUFFED & satisfied with smiles :)
(4)Jennifer L.
After a truly horrendous experience at a Longhorn Steakhouse in Florida 8 months ago we finally got up the nerve to try the new location by Paradise Valley Mall. It started out promising and I was optimistic this would be a better experience. Our waitress was friendly and attentive, brought our drinks out in a timely manner, took our order, got our salads out quickly. From there things went downhill. We had ordered an appetizer. After the salads we sat there and waited. And waited. And waited. Our entrees arrived via the manager. He asked if we needed anything else. I told him we were still waiting on our appetizer. He said he would put in the order for us (apparently our waitress had forgotten) and would make sure it got taken off the bill. We had a coupon for a free appetizer anyway but the gesture was nice. My meal of pork chops and mashed potatoes was extra greasy and drenched in butter. My husband did not finish his steak or baked sweet potato. Our appetizer of parmesan crusted asparagus was by far the highlight of the meal. After we finished eating we sat there and waited. And waited. And waited. Our waitress started to hurry by us about 20 minutes later and we had to ASK her for the check. It was a very disappointing experience and nothing about it would entice me to eat at a Longhorn Steakhouse again.
(1)Al P.
Went in for lunch today. Greeted & seated promptly. The service was very attentive, quick to take drink orders & ready for the food order when we were. I had a burger...with bacon & the 7 pepper spice. Our waiter offered to bring bread to the table while we waited for the food. The burger arrived quickly & was very good. Nice spice with a little kick. The fries were also good and plentiful! The only 'complaint' was I ordered it medium & there wasn't a hint of pink inside of it, but there are worse things in the world. Definitely will be back to try some other options.
(4)Mark T.
We went on a Friday evening and had a very enjoyable experience. The hostess was attentive and the bartender(Lindsay) was so much fun that we decided to eat..and drink at the bar. My companion had the jumbo fried shrimp and I had the Outlaw Ribeye. This was the best steak I have had in many years in Phx. The shrimp could have been "more" jumbo but were very good. Overall very enjoyable and a good value for the $. we will go back soon.
(5)Raymond E.
This place I have been hoping and waiting for since I started seening their commercials on TV, now that they are here they are my new regular place to go, my parents are coming into town this weekend from California and they want to go as they have seen the commercials in California too. So we are going to dinner tonight.
(5)Casey K.
Where to begin? I've delayed writing this review, because frankly, I just haven't had the time required to do it properly. It would take hours to fully explain the nightmare we had. To sum it up though, they can't cook a steak. Mine was completely raw. Three times. I will add a picture, if I can figure it out. The worst part though, (and almost humorous) was when my guest got her steak overcooked and she complained that she ordered it rare. So get this. They brought back the same steak and cooked it some more. Seriously!!! They kept trying to get them right, but just couldn't. We finally gave up. The manager insisted we try something else, so we did. I figured how could they ruin a shrimp cocktail, so that was our choice. Well guess what? They could ruin a shrimp cocktail. I could see them when they were being brought out, that they were slimy and undercooked. Heck, they were transparent. How could a manager even come out with that and not notice it, when I could spot it miles away? The manager was finally appalled himself at how bad it was and that it was happening over and over and over again. He gave us a gift card to come back, and told us that he wouldn't blame us if we didn't want to, but told us we could use it at one of their other restaurants. Basically we left without eating, so I really can't review this place, as I don't know how the food is. I just know how it isn't!
(1)Steven L.
First time to Longhorn. Employees are all very friendly and efficient. DW had prime rib and said it was wonderful. Good taste and very tender. I had ribs and they were good as well. Prices are very reasonable.
(5)G G.
This restaurant was disappointing.. The place is new and looked OK but lacked ambiance. The help was courteous but seemed inexperienced. The steak was sub-par in tenderness and very diffcult on the digestive system. VERY spicy. I like spicy food but this steak went over the top to the point of making one nauseous. Both husbands felt the same way. One of the wives had a lobster and she thought it one of the best from a steakhouse chain. The other wife had a chicken salad which we also very good. Maybe I'll go back for the lobster but never for steak.
(2)Patricia B.
Oh well, we had sworn not to come back after a bad experience back in January but decided to give them another chance... I'm glad we did, Christina M took really good care of us. As usual, I had the Outlaw ribeye and hubby had the filet. Christina was very friendly and accommodating with a special request. About January, we went there because of a coupon and they did not even know what I was talking about. Hubby's filet was overcooked and the manager stopped by to take care of it and made us feel like he was doing us a favor... oh well.
(5)Al G.
Longhorn Steakhouse is awesome! It seemed quite busy when we were there, but the food was phenomenal and the wait staff was great. I had the white cheddar and bacon stuffed filet, which I prefer well done. Not only was it done to perfection, but still tender, which many places cannot accomplish. Great steaks and highly recommended!
(5)Heather K.
My sister and I went to dinner this past friday with our Gami (grandmother), and we were very satisfied. I can not remember our servers name, but she was nice and on top of the service. We all had a petite top sirloin one cooked med, and two cooked med rare. All three of us were pleased with the way our steaks had come out. While we were waiting for our food we were given the fresh warm loaf of bread that was tasty. The manager Cedric (sp?) had walked passed with two plates of their southweatern shrimp tacos and had asked if we liked shrimp. We replied with a yes and he gave us one of the plates of their southwestern shrimp tacos. My sister and I were extremely excited to try these tacos because they looked delicous and we had never had them before. Let me tell you.... "they are our favorite!'' My sister and I noticed the tacos were part of their happy hour menue and now are planning for our next visit, just for the shrimp tacos alone. We followed our meal with the brownie sundae, which the managaer Cedrick suggested we get the candied pecans spinkled on top....great idea. the brownie was tasty, however my sister and I are ice cream lovers and wished there was a little more ice cream with the dish. Overall we left talking about how yummy it was and making plans to come back, so, I'd say our experience was a success and can't wait to come back. :)
(5)D H.
Food and service were horrible. It was a Monday evening so they were not busy at all. No excuse for constantly having to flag down the waitress for more drinks and water. I could tell the filet was tough immediately when I tried to cut it. Unbelievable that their best cut of meat could be this tough. It was done properly but just chewed like it was rubber. Gave up after two or three bites. My friend had the same thing and agreed his was bad also. Asparagus was stringy and cold. Will never go again.
(1)Ashton A.
Longhorn is another one of those chain restaurants that is hit or miss depending on the location and the time of day you eat. This particular day I went for lunch. I unfortunately ordered the macaroni and cheese... It was an over seasoned disaster. Need hamburger for the kids was also very underwhelming. The melted cheese smelled so bad we had to return it. The lunch options are not great... Dinner in the past has been better at Longhorn for me. What they're lacking is quality and consistency on a regular basis. I think outback is a better choice
(2)Jennifer L.
After a truly horrendous experience at a Longhorn Steakhouse in Florida 8 months ago we finally got up the nerve to try the new location by Paradise Valley Mall. It started out promising and I was optimistic this would be a better experience. Our waitress was friendly and attentive, brought our drinks out in a timely manner, took our order, got our salads out quickly. From there things went downhill. We had ordered an appetizer. After the salads we sat there and waited. And waited. And waited. Our entrees arrived via the manager. He asked if we needed anything else. I told him we were still waiting on our appetizer. He said he would put in the order for us (apparently our waitress had forgotten) and would make sure it got taken off the bill. We had a coupon for a free appetizer anyway but the gesture was nice. My meal of pork chops and mashed potatoes was extra greasy and drenched in butter. My husband did not finish his steak or baked sweet potato. Our appetizer of parmesan crusted asparagus was by far the highlight of the meal. After we finished eating we sat there and waited. And waited. And waited. Our waitress started to hurry by us about 20 minutes later and we had to ASK her for the check. It was a very disappointing experience and nothing about it would entice me to eat at a Longhorn Steakhouse again.
(1)Al P.
Went in for lunch today. Greeted & seated promptly. The service was very attentive, quick to take drink orders & ready for the food order when we were. I had a burger...with bacon & the 7 pepper spice. Our waiter offered to bring bread to the table while we waited for the food. The burger arrived quickly & was very good. Nice spice with a little kick. The fries were also good and plentiful! The only 'complaint' was I ordered it medium & there wasn't a hint of pink inside of it, but there are worse things in the world. Definitely will be back to try some other options.
(4)Mark T.
We went on a Friday evening and had a very enjoyable experience. The hostess was attentive and the bartender(Lindsay) was so much fun that we decided to eat..and drink at the bar. My companion had the jumbo fried shrimp and I had the Outlaw Ribeye. This was the best steak I have had in many years in Phx. The shrimp could have been "more" jumbo but were very good. Overall very enjoyable and a good value for the $. we will go back soon.
(5)Raymond E.
This place I have been hoping and waiting for since I started seening their commercials on TV, now that they are here they are my new regular place to go, my parents are coming into town this weekend from California and they want to go as they have seen the commercials in California too. So we are going to dinner tonight.
(5)Kierra W.
The food was good, however the customer service was awful. I understand you close at 10, however if I'm still eating with a big group it gives you no right to be rude. We asked an employee for a box, she walked away irritated to get it. Everyone felt awkward cause of the employees rude behavior.
(2)Paula E.
I can't remember the last time I tried This chain because generally I don't gravitate to chains. A friend suggested meeting here for dinner so I complied. What a pleasant surprise it turned out to be! The service was top notch and the food turned out to be quite good for a moderate price steakhouse. We shared a great appetizer of stuffed mushrooms. Very tasty! While the bread and salad were average the stuffed filet was cooked perfectly and was tender and tasty and seasoned!! Very important for a great steak. I was very pleased overall with the meal and the price and wouldn't hesitate to return to this chain or location!
(5)Angela M.
Kinda pricey. it's really crowded I guess everyone had the same idea early Mother's Day dinner:) food was good steaks seemed a little smaller than I remember from a year ago! I got the filet and grilled shrimp yum! But overall a nice place for steaks!
(3)Stephanie B.
I've been here twice. The food is pretty average for a steakhouse, I think, and the service is also mediocre. Nothing about this place pops out at me as excellent. The last time I went was two nights ago. The service was okay -- our waiter had to be reminded to bring us bread, and whenever we'd ask for something, he'd come back to check on us five minutes later with a surprised expression on his face: "Oh, I forgot the butter! Let me get that for you!" He was pleasant enough, but this certainly wasn't top-notch service. My fiance ordered his steak rare, and he said that it didn't have very much flavor and wasn't particularly juicy. His sweet potato was delicious, however, though I find it hard to believe that you can really mess up a baked sweet potato as long as you put enough cinnamon and brown sugar and butter on top. ;) I ordered the spinach feta chicken, which I thought was quite good. The chicken was tender, not overcooked, and the feta added spurts of this salty, strong flavor as I ate. My side was the loaded baked potato, which was disappointingly not very loaded -- there was just a bit of cheese and a sprinkle of bacon. We had the parmesan-crusted asparagus for an appetizer, which was delicious -- perfectly seasoned with a nice crunch. The blueberry lemon butter cake for dessert was moist and had that good balance of sweet and tangy. All in all, this place is okay. I would return if an outing called for it, but it's certainly not my first choice.
(3)Greg G.
Food is great here. Service on the other hand is less than desirable. I give it a solid 4 to 4.5 stars for the tasty juicy steak. Service? Two stars..... Maybe. Plan on spending an absurd amount of time flagging down staff to fill your glass, bring you bread, take your order, bring you the check, etc. Eating here is like working on the deck of an aircraft carrier. Always trying to flag someone down.
(3)Ashley T.
I've been here a couple times now and each experience has been great. Our last visit was on a Thursday night. It was about an hour until close so we were just going to get an appetizer and dessert. They assured us we weren't going to be rushed though because a huge graduation party was coming in at 930pm! Despite the big party our server never forgot us and even helped his coworkers set their tables up. I hope they all were tipped big for all that work, I believe we counted about 20 people. Great service and even greater workers. As for the food, the dessert was wonderful and so was the crab dip appetizer. Yum!
(5)John G.
Yeah, I know it's a Darden chain restaurant, but call it a guilty pleasure. First, they cook the steaks the way your order them - rare comes back rare (which, in itself is a rare thing). The salads are old school (iceberg lettuce, tomato, onion, croutons), but the bleu cheese dressing is nice. The bread is tasty. The sides are good (and hearty). This is a fun place to go. Our waiter on this visit was awesome as well - really added to a nice night out.
(4)Danette W.
I have to say I love this place. I got the ribeye, cooked medium well and it was cooked perfectly. It came with a loaded baked potato and a house salad. We were also served a honey wheat loaf that was warm when it arrived at our table and was delicioso. I highly recommend Longhorns if you haven't already tried it.
(4)Z T.
LongHorn has always been so underrated to me! I have loved coming here over the years, and I expect I'll return for many more! I love all of the chicken dishes they have to order along with the salads. I really enjoy having family and friend time here, as they love it as well! I only with there was a LongHorn closer to me.
(4)Aaron B.
They have a brindle steer. Not every Longhorn can boast they have one. The food and drinks are good. The staff is good. The steer makes you want to come back.
(3)Yuko H.
For the past three visit, I was very happy with the steak I had. Great flavor, just cooked well. I thought I would try something else. My salmon wasn't too bad but I couldn't feel the same way as I felt for steak. Should have stayed with the same steak I always ordered. My daughter ordered kids meal cheeseburger, they used processed American cheese. I didn't think to ask before ordering, they exchanged it to a simple salad for her. This is a steak restaurant, their steak is awesome! But just steak.
(3)Erin J.
We generally come to the Phoenix/Scottsdale area once a year, and the past two visits, we've stopped at LongHorn to grab some dinner to go. Both times, we've been extremely impressed with both the service and the food. The last time we came to Phoenix, I ordered the Renegade Sirloin (rare) and Redrock Grilled Shrimp with a side of green beans and rice pilaf. The shrimp were fresh, cleaned well, succulent, and cooked to perfection. The steak was prepared just to my liking and seasoned nicely. The sides were great as well. This past time, I wanted something a little lighter than steak, so I opted for the Redrock Shrimp alone, with the rice pilaf and green beans. The dinner again did not disappoint. The pilaf was flavorful and the green beans had just the right amount of crunch. I also ordered the Jack&Honey Lemonade, and oh my goodness. It is one of my new favorite cocktails. The blackberries and honey together make the most heavenly drink. Everything is affordably priced to boot. As I said, the service was also fantastic. This last time we went, we sat in the bar area (we came close to closing time... we like to eat late!). The bartender was sweet and attentive. When she brought out our to-go order, she went through and showed us everything just to make sure she had everything we asked for. Yes, this place is a chain. But they're obviously doing something right. Next time we're back in Phoenix, we'll be back to LongHorn for another yummy meal!
(5)Marc D.
My wife and I had dinner there on Friday night. We were told a 20 minute wait for a table on a friday night, which is acceptable for a weekend and we were seated in less than 10 minutes. Sweet... We had the calimari as an app. So tasty! And huge! Lots of apps to nibble on. For entrees we got steaks and salads. I got the 16 oz ribeye, cooked to med rare perfection. My wife had the sirloin, medium, but it came out well done. No big deal, we still ate it up. Our server was Megan. She was fast, efficient and personable. We never had to ask for drink refills or bread refills Had a great meal! Will go back again.
(4)Jayme F.
Food was good, service was ok. Not much better than outback. I'd go back again, but not my favorite
(3)Monte M.
Good food. Good drinks. Good price. Good service. Good place to eat. Come to longhorn. Tell them Monte sent you.
(5)R S.
The food was great, but it took forever for it to come out! We waited 30 minutes for it from the time or server took our order to the time the food came out. We watched an older couple leave because their food was taking so long and we almost left but as soon as we all agreed to leave our food came out. She also took a long time to give us our check. She was very rude too. She asked my brother if he wanted his water refilled and he said no and she acted like he was a complete idiot until he agreed to have a refill and she said "you can always dump it on your head." I mean, who the he'll says that to a customer amd treats them that way?! She also kept commenting about my service dog even though he was behaving perfectly. She also made comments on our order when we were ordering our food. Definitely not planning on coming back to this location again.
(1)Charity L.
This place was horrible! My second time here and both times they have been out of prime rib! I ordered shrimp and it was black and burnt, the bake potato was raw! The sad part is the manager didn't even stop by to apologize for the disgusting food!! I will never come back. If you ever want prime rib go to Charleston's.
(1)Marjorie G.
If you want a perfectly prepared tasty steak for under $20 this is the place! Up charge $1.59 for the strawberry pecan salad to go with it....yum! A nice bonus was our server Jessie Veeeee....sit in her section if you can she was great!!
(5)E K.
This is our new spot where my husband will be regulars. We tried this place on a whim one random date night and have been back 4x since. They are a chain but we appreciate the consistency that comes with that. I have the strawberry lemonade, the porterhouse (always cooked correctly and with a delicious seasoning) and either the baked potato or sweet potato. Comes with side salad (amazing ranch dressing & homemade croutons). Every time it's great. My husband has tried the ribs, prime rib, filet, surf & turf. He says they're all very good. The finishing touch is always the AMAZING chocolate stampede dessert. Always great service, great food and we'll continue to come back.
(4)Ashley B.
I am giving them a 2 star only because I really enjoyed our first visit but last night we went for my birthday ( Which is today ) and it was horrible. I wanted to leave before our steaks even got there. So we walk in, I called ahead ( Around 3 that afternoon) to let them know that we would be there around 7. She is walking us through the dinning room. I had asked to be sat at a booth. We walk by one booth.....two booths...and she takes us to this little booth in the back that is in between two large parties with kids. One party ( of 10 ) was literary less than 2 feet away, and they were both very loud. We should have asked to move but by the talk we had talked about it our "waiter" was already at our table. He starts by bringing us old ass bread THEN TELLS US HE KNOWS IT IS!! Its like...why the HELL would you bring out the bread knowing that we weren't going to eat it....it wasn't eatable....very hard. When He comes back with the bread and our drinks ( Soda ) We order our food. We got the Sweet Chili Calamari as an app. I got the filet and lobster tail with Mac and cheese. My boyfriend got the rib eye and fries. We had decided that we wanted to order drinks....Our app comes ( no sign of our waiter ) it is very very sweet ( just taste like honey also at this time my boyfriend needs a soda ) and had way too much sauce on it...we didn't eat it....15 mins later our salads come ( ceaser salad, very good) I have at this point seen our waiter walking around going to other tables and even look at me and making eye contact and STILL not coming to our table....20 MINS after we FINISH our salads our food decides to come out.After our food comes out our waiter decides to ask us how things are. My boyfriends says he needs a soda and we are too pissed off to care to order drinks. My steak and lobster tail were what you can expect. Cooked correct and tasted alright....I will say that they do need to cut back on the cheese in their mac and cheese because it is way to strong and there is way to much. My boyfriend said that his food was good. Well at this point we are eating and the staff there decides this is the perfect time for them to clean up the table and area that was less then 2 feet from us.....It awesome to have someone vacuuming a foot away from you with their ass in your face while you are trying to eat.....soooo we were ready to go...my boyfriend got a to go box for his steak and paid the bill and we left....we will not be going back and we will be calling to complain. Thanks for ruining my birthday dinner longhorn.
(2)José C.
Went here as a celebration treat and I must say I have to go again, the staff was awesome from the greeter to the waiter. Had the Ribeye with a Shrimp skewer and rice, all was excellent. Steak was grilled to perfection, you could have cut it with a butter knife and the shrimp also well done. Drinks was a good size and well made, must go to again.
(5)David S.
We sat at the bar. Place was a little messy, but it was busy. The steak was excellent perfectly done and hot. Very good beef. Otherwise the ambience is just aok. But if u r looking for a good tasting steak that is reasonable priced...Longhorn.
(3)Christine S.
This "Steakhouse" is a huge disappointment!!! Me and the Other Half (OH) have a standing Date Night every Friday and we love to try new and/or go back to local favorite places. He also loves to watch Food Network, has learned a lot from it and is now an excellent cook, thank Heavens! Point is we are adventurous eaters and usually avoid chains. This restaurant has just proved once again why!! The OH wanted steak though and didn't feel like traveling very far tonight, this restaurant is close by. It was busy but we were seated within the estimated 20-25 minutes. After being seated, we were handed a typical chain restaurant "Specials" menu loaded with pictures of their offerings along with a heavy leather bound novella of a menu, overkill, both are bad signs of what is to come. The waiter was timely, friendly, attentive, took our order right away and kept us well stocked on the drink refills. The starter Kettle Chips were decent but overly salty. THIS was the best part of our meal!! Our entree was the Porterhouse for 2. It seemed like a good deal for all you would be getting.... The green salads were obviously bagged salads that they add a little onion, cheese and croutons to. My lettuce was brown, I don't mean slightly! How could someone miss that, seriously? It showed a total lack of interest or care to serve anything that even looks appetizing. After alerting one of the many waitstaff zooming by, they brought me a new salad. Next, for our entertainment and fine dining pleasure, a lackluster presentation took place right at our table, steak sauce was mixed with rosemary, garlic and ?? This sauce was way too garlicky, we did not even attempt to garnish our steaks with it after taking a good whiff. Now onto the entree, still hopeful, but alas, disappointment galore! The Porterhouse requested preparation medium, was so undercooked, especially by the bone, I think that steer was still crying!! We could only stand to eat the edges of which was mildly enjoyable but over seasoned. The OH's green beans were a mystery khaki green/turd brown color and reportedly cold on the inside; he asked me to taste one, mustering up a tiny bite forced all the liquid inside to unexpectedly burst out and run down my chin, disgusting!! We guessed that those beans either sat too long after being blanched or had some frost-bite. In addition, the sweet potato was covered with so much cinnamon it was inedible!! While we sat for a bit, staring at this sad meal, the waiter came to check on us. Once we pointed out the errors of their kitchen staff's ways he offered to put the steak back on the grill. Really??? Anyone who knows anything about steak, should know that re-firing toughens up the meat. No! We don't want rubbery steak, thank you very much! The manager came by next and the OH asked "Does this steak look medium to you?" "No", he sheepishly admitted, "It looks rare". He tried to make amends by asking if we wanted something else or a re-order....We thought maybe they could get it right the second time around, we were sadly mistaken... My Filet side was closer to medium but the sirloin side was just as rare as before! The green beans were a lovely bright green this time but barely warm. My beautifully baked sweet potato was much better but only because they brought the butter and cinnamon on the side so I could apply it to my liking, duh!! In the end the manager never came back, the waiter offered a take home container but the OH, apparently frustrated, refused. The waiter came back once again, dropped off a check, said nothing and would not make eye contact. We do not hold the waiter responsible for this atrocious meal. At least the manager realized what part of the meal was barely acceptable to charge for, the bill only included the soda and Kettle Chips. Lesson learned cruel chain restaurant world, we will NOT be back!!
(1)Carol M.
We've been here a few times for dinner since this location opened over the last year or so. Recently tried the Call-Ahead reservation on a busy weekend night. Worked like a charm and we were seated immediately. We also had very attentive wait service throughout. Yes, this is a chain so if you're looking for the up class (up price) steakhouse, there are plenty of other options elsewhere. For a chain, it is what it is and I think generally Longhorn does a pretty good job. And for the $, I think it's a decent value. I had the flat-iron steak w/ a stuffed portabella mushroom on top. The mushroom was small but flavorful however I did not realize the steak would come smothered in béarnaise sauce. Ugh! If a steak comes covered up in some kind of sauce, I figure they are trying to hide something. Anyway, I scraped the sauce off and found the steak. It was quite good after all that. Meal rounded out w/ a loaded baked potato and Caesar salad. The bread basket was also tasty - hot and crusty. They offer some kind of e-club and you get a free appetizer for signing up so that might be something to consider in the future. One note on the steaks, they are heavily seasoned ("bold & spicy" or some such). If you are not a fan of heavy pepper, they will gladly leave it off or lightly season. I'll try to remember that for the sauce next time.
(3)Arlene R.
This is my boyfriend and I's favorite restaurant. We both do not like country music at all but this establishment more than makes up for this with it's incredible food and excellent service. Everything I have ordered here has been much better than I would anticipate and I always thoroughly enjoy my visits. I cannot wait until I dine there again.
(5)David H.
Couldn't comment on how the food tastes. I was seated at 7:10 and I'm still waiting for my food at 8:30. It's not that busy, not sure what's taking so long but the server is avoiding eye contact so he probably feels awkward about it to.
(1)Copalman L.
Best Steak for the money I have ever tasted. Better than the competition. Tastes like a $50.00 Steak. Everyone I take there Loves it. They also usually have coupons on line. My favorite is the large Filet. Number 1 in my book!
(5)Lou B.
Excellent choice tonight. I ordered the Outlaw Ribeye and was not disappointed. Very juicy and tasty, and even the broccoli was fresh and crispy. The bread also was fresh and good. Too bad we don't have Longhorn Steakhouses near us, cause I'd come back. P.S. the 18oz. Steak was only $24.99. Not bad.
(5)K C.
I took my Mom there for her birthday we had a nice time. We arrived about 12;30 pm we had the dinner for 2. It was really good. There was a lady's group playing cards at one of the large middle tables and it was fun watching them. I hope next time I go the food is just as good. Hope to see you soon.
(5)Arana W.
This is definitely a Darden restaurant. Much like Olive Garden and Red Lobster, you know walking in exactly what you're going to get. The bread is fresh, warm and tasty. The salad is fresh, cold and crisp. The entrees are the Central Casting version of what they should be. Nothing we had was bad, the steaks were cooked to the desired temp and were perfectly mediocre. The decor was Texas steakhouse appropriate in the same way Olive Garden is stereotypical Italian appropriate and Red Lobster is stereotypical seafood appropriate. There was nothing at all wrong with being there - but I'd rather have a less "scientifically proven" chain and a better steak. At least the beer was cold and frosty. That makes a big difference on a Phoenix summer day, and that alone is the reason for the third star.
(3)Ashley W.
GROSS. WASTE OF MONEY. It's worth it to pay a little more and go to arrowhead grill or Flemmings. I ordered the parmesan chicken. My chicken was undercooked and smothered in thick pasty sauce. I didn't want to be dying on the toilet the next day, so after one look at my plate and 2 bites, I gave up and bailed. My husband ordered the steak, and he said it was one of the worst he has ever had. All the side dishes were nasty. $50.00 bill for disgusting food that we couldn't even muster enough courage to eat. We left with our plates full of food.
(1)Julie S.
The food is great however when picking up to go, it's kind of a pain. You have to go to the bar which is usually busy and wait until you can get someone's attention. When I came I finally got someone's attention after 5 min only to be told someone else does the to go orders and she will go find him. Took over 5 more min for him to come however he served the people sitting at the bar before me. Not sure we will order to go again.
(3)karen s.
What stands out is that the professionalism of the staff needs to take it up a big notch. We waited a solid four minutes before we were greeted at the door to be seated which I can understand if it's really busy, but as we were leaving there were three hostesses or servers standing at the hostess desk chatting....all three of them were too busy to say thank you for coming in or goodbye. I was shocked because they all saw us leave and didn't say anything. In regards to the food I had the shrimp... It was good but not good enough to order again. I didn't care for the rice that was paired with the shrimp. I will say though that the mashed potatoes were delicious... My guess is because they were covered in butter (not healthy but tasty). If you order a margarita they will give you a generous portion so that is good too.
(3)Milan T.
Really long wait!!! Finally the waiter came and tried to make up for it, but the food was great.
(3)Liz D.
Never disappointing! We have visited this location several times and have never been disappointed by the food or service. Service can be a little patchy, however never anything bad enough to warrant complaint. The food quality and quantity is excellent. Salads and steaks are always perfect. The price is right! Cannot say enough good things about this restaurant.
(5)Nicole D.
This is the first time I've eaten here. We had a gift card and thought we'd try it out. It's really nice inside, clean, and the atmosphere is good. It can be for a date, business meeting, family dinner or celebration. We got the pretzel sticks with the beer cheese for an app and it was super tasty! Our waiter Todd was really nice and really attentive. He exemplified great service! We ordered our steak medium and it came more like well done so we sent it back and they made us a new one really quickly and it was flavorful and delicious (they also comp'ed it from the tab which was incredibly surprising, unexpected). The portions are a good size, enough for us to share. We ordered dessert but were too full to eat it and took it to go. Overall positive experience. Definitely will return.
(4)April H.
Went on a Saturday night so we knew there would be a wait. We were told 35-40 minutes, when in reality it was over an hour. Once seated (after we had to wait again to have the table cleaned up) we ordered the firecracker chicken app which was good. We each ordered filet's, salads and potato. My filet was very salty and charred. After telling the waitress about a coupon for a free app she still charged us and had to spend 10 minutes voiding it. We spent over two hours here and am not sure we will be back.
(2)Mya T.
My hubby and I had such a wonderful experience. It was a much needed date night and I was craving a steak. Long Horn did not disappoint. I had the Flat Iron Steak with the Stuffed Portobello mushroom, and I am so happy I did. The steak was cooked and seasoned perfectly.
(4)Thomas O.
Definitely not a fan. Went last night for dinner with friends. Picked Longhorns because of location and to do something casual after entertaining the family mob for Thanksgiving. The place was packed with families thinking the same thing. Some really large parties, which looked to be overwhelming the wait staff. This was my third visit, but first time for dinner. First two visits were for lunch. Bottom line on the steaks that both my wife and I ordered: Incredibly salty, almost to the point of being indelible. I absolutely hate that all these chain style restaurants over salt everything. I don't think this was a one off event. My lunch visits resulted in much the same, but to the same ridiculous level of saltiness. Server was sweet, but won't be back.
(2)MC B.
We really wanted to like this place as an alternative to Outback from time to time but after three visits I am afraid I will just stick with Outback. The menus are similar but the prices are higher at Longhorn and the food is not very good. Outbacks wine list is very varied, whereas, Longhorn has a very limited wine list. On our last visit my husband ordered the sirloin steak which was overdone and tough. His Caesar salad consisted of wimpy lettuce -- awful. I had the prime rib sandwich and it was almost too salty to eat but the baked potato was good. Our son had the prime rib which he said did not have much flavor and did not come with au jus (never had that before with prime rib). Our server was attentive but the service was slow. There were alot of diners there that night. After three disappointing meals we are done with Longhorn.
(2)John P.
My wife and I have a date night every week just us no kid and its our time...So we try to pick a place that we have never been too, Longhorn just opened 6 weeks ago. We got the 2 fer meal for 26$ and upgraded our steaks to Flo's Filet for an extra 6 bucks each. Let me tell you it was totally worth it! Our steaks were perfectly cooked, we got them the same Med rare! Wife got the garlic mashed potatoes and I got the sweet potato tots...yum! The service was perfect, Tracy our waiter was on it and was not pushy and took great of us. I was so impressed that I asked for the manager and told him what great food and service we received! All in all if you like steak check this place out!
(5)Todd H.
I had a great steak, baked potato, salad. Joe, our waiter was great. All the bad reviews are wrong, this place is great! Outlaw Ribeye was the suggestion he made, and our whole party had it. They have a macaroni and cheese dish that is really good.
(5)gerry s.
ok..this is a new place...Darden Restaurant It has a pleasant environment and a nice southwestern flair. The server we had was a tolal loss..spaced out guy. That was not a good start. The food...meh...rainbow trout...pretty good. green beans prepared ok. Filet was small...Thin...baked potato was not thoroughly baked and "loaded' ..?? not really...bread had no taste and the salad was over dressed... This restaurant concept seems to be competing for business with "Outback" ..I think Outback has them beat by a mile as their steaks , sides and service is much better. sorry...cannot go back or recommend this steakhouse.
(2)Bill W.
What a cow! Worst service with uninspired food. Our server was trying to take our order while 4 of us had to share 1 menu. Then when dinner was completed our dirty plates were never removed as we tried to conduct an on going business conversation. Finally I called the restaurant to get someone's attention to please come clear the table thank you very much. Idiots! No need to go back to this sleazy place.
(1)Andre E.
I have yet to dine at this location but I did pay them a visit when they first opened since once again this restaurant is within walking distance of my apartment. I checked out the dine in and carry out menus and the prices are very reasonable. The Ambience is pretty nice......although it is bit dark even during the daytime. The hostess' seem very nice and the service is appears to be good as well. I will update this review very soon as I will be dining there over the next week or so.....until then Eat, Drink, and be Merry my Friends!!!!!
(4)Sandi O.
This was my first visit to this brand location and my first visit to this brand since to moving to AZ from OH. I only hope that the service recieved on this visit was a fluke and not what can be expected in the future. Our server wasn't that attentative to our table and had to be hailed more than once.
(3)Caleb S.
The filet was good but the salmon was better! Surprising for a steakhouse. Kind of pricey but will probably return in the future.
(4)David B.
They didn't get off to a good start but the finish was great! We waited approximately 10 minutes on a Saturday night at about 7 pm. After being seated and looking at the menu, we waited, and waited. After about 15-20 minutes I asked the hostess about our server. She came to our table right away and took our drink order. Immediately another waitress stated they did not know what happened to our waitress but she would take care of us; She delivered as stated! Prompt, attentive, pleasant, and she had to put up with my mother-n-law (explosive). The meal was delivered as ordered and the steaks were really good! The waitress handled the situation very well as she was ripped on every time she came to the table (I wonder who did that). Upon receiving the check, the manager paid for the entire meal. Someone explosive still wasn't happy. I will return simply for the service we received, but the food is pretty darn good as well. I apologized to the waitress for how she was treated. Her remark was refreshing; "She is just feisty and that's okay." Good job Amanda! Finishing well should always be the goal!
(5)Frank M.
I tried the Longhorn Steakhouse for the first time recently and had a very uneven experience. Being a steakhouse you would think the steaks would be their strong point, but instead it was their weakness. First off I will say the service was excellent. Very attentive waiter, the manager came by to check on us (although he did so before we got our food) and the hostess was very nice and accommodating as well. For an appetizer we had the Wild West Shrimp. It was stellar! Deep fried popcorn shrimp with sliced banana peppers and garlic served with homemade ranch dressing. Definitely the highlight of the meal! My dinner came with a salad that was nothing special, but definitely not bad. I wasn't there for a side salad though and it was perfectly acceptable. For dinner I ordered the bacon wrapped filet and asked for it to be cooked medium. It came medium rare, bordering on rare. It was also the second worst cut of filet that I have ever had (the worst coming on a cruise ship). It was chewy and had two big strings of gristle. For dessert I had the s'mores brownie which was very good. So basically, go there for appetizers and dessert and skip the steak. Oh, but they do make their own steak sauce at your table that was quite good. Too bad the steak sucked.
(3)Nick P.
I've been here twice, and the service sucked both times. The food is worse than the service. I really can't recommend this place at all, for the price, I would expect much better.
(1)Annette M.
We are regulars at the Longhorn steakhouse because the food is tasty, the selection is good, and the service is very attentive. We like the luncheon specials, plus they frequently have coupons for dessert and appetizers. Had dinner, and the ribs and the trout were outstanding.
(4)Breana F.
The only thing better than the food here is the service. Wow! This restaurant makes a point of treating their customers royally. This was our first time at Longhorn (we received a gift card for our wedding), but it will certainly not be our last. New favorite special occasion date? I think so! Thanks for an incredible evening, Longhorn.
(5)Beverly P.
Celebrated a birthday here this weekend & were all very impressed with the delicious food, generous portions (**Special deal 2 for $25**) and friendly service! We got a perfect "round" table for 8 in the back..it was so nice to be able to see & talk with everyone. We shared all the delicious appetizers... like the Spinach Dip with chips..it was VERY cheeesy.. Sweet Potato bites & Texas Toasted Onions Everyone had Steaks prepared perfectly..but I had to be DIFFERENT! & got the "Parmesan Crusted Chicken" ( I know..I know.. at a 'STEAK' house???) But it was absolutely delicious & so was the buttery Cinnamon sugar "SWEET potato"! and..the sweetest ending to our delicious FEAST.. a HUGE, towering double "CHOCOLATE STAMPEDE" !!! Which was 2 HUGE pieces of 6 layered Chocolate Mousse Cake with 2 big scoops of vanilla Ice Cream...enough to share with the whole table..but they had all ordered their own treats..like the Bananas Foster Sundae, the SMORES Brownie and the fresh-baked Caramel Apple Pie...all delicious! Looks like we found a favorite place to celebrate Birthdays!! :) We all left STUFFED & satisfied with smiles :)
(4)Lynn S.
We went for Sunday lunch based on reports that they had a good lunch menu. When we got there we discovered that you can only order from their dinner menu Sundays. The good news is that the staff is very friendly. Otherwise, the meal was a disaster. The food came out faster than an automatic rifle. The t'onions consisted of a flavorless, cloche coating with a very tiny piece of onion. The salad was way over dressed. The sirloin was so heavily seasoned with a spicy coating that after three bites we couldn't eat anymore. it was better suited for a fajita! The baked potato was delicious however. Thanks to the manager for taking care of the meal for us but it didn't change the experience. Hope they can manage the kitchen a little better. We came because we wanted to go to somewhere different- I guess that's what we got!
(1)Janine K.
Saw this place driving by and decided to go in for a bite. Had to wait a little bit for a table so went to visit the bar. Bartender was attentive at first and then disappeared. Come to find that he was waiting on tables around the bar area... NOT A GOOD IDEA MANAGEMENT! We almost walked out... A Bar should always be tended to... People shouldnt have to wait 10 mins just to order a drink. By the time he returned behind the bar, he poured our drinks and we had to close our bar tab because our table was ready... great that the wait wasnt that long but it was a disappointment that it was a frustrating wait because I couldn't get a friggin drink while I was waiting. Now on to food... steakhouse.. ordered steak. Filet was cooked perfect and was tasty too. $18.99 for 7oz, $21.99 for 9oz, served with a side, salad and unlimited honey wheat rolls. Hubby got Outlaw ribeye $22.49 18oz. We also tried the Firecracker chicken wraps. Very yummy... $8.49 Spicy grilled chicken and cheese wrapped in a crispy flour tortilla, served with a cool Avocado-Lime dipping sauce. I myself prefer Texas Roadhouse... I think prices are comparable but food and service is just a little bit better at TR than here.
(3)Shane B.
Date night here also. Went for the "2 for" dinner. It was awesome! Hot bread. Calamari and red pepper were awesome! Sirloin steak cooked to perfection. My wife fell in love with the Parmesan crusted chicken. Service A++++. The Caesar was lacking croutons - probably my only gripe. But that didn't take away from the dinner at all,
(5)Keith B.
Fair. Stick with the streaks. Fish is just so-so.
(3)Casey K.
Where to begin? I've delayed writing this review, because frankly, I just haven't had the time required to do it properly. It would take hours to fully explain the nightmare we had. To sum it up though, they can't cook a steak. Mine was completely raw. Three times. I will add a picture, if I can figure it out. The worst part though, (and almost humorous) was when my guest got her steak overcooked and she complained that she ordered it rare. So get this. They brought back the same steak and cooked it some more. Seriously!!! They kept trying to get them right, but just couldn't. We finally gave up. The manager insisted we try something else, so we did. I figured how could they ruin a shrimp cocktail, so that was our choice. Well guess what? They could ruin a shrimp cocktail. I could see them when they were being brought out, that they were slimy and undercooked. Heck, they were transparent. How could a manager even come out with that and not notice it, when I could spot it miles away? The manager was finally appalled himself at how bad it was and that it was happening over and over and over again. He gave us a gift card to come back, and told us that he wouldn't blame us if we didn't want to, but told us we could use it at one of their other restaurants. Basically we left without eating, so I really can't review this place, as I don't know how the food is. I just know how it isn't!
(1)Steven L.
First time to Longhorn. Employees are all very friendly and efficient. DW had prime rib and said it was wonderful. Good taste and very tender. I had ribs and they were good as well. Prices are very reasonable.
(5)G G.
This restaurant was disappointing.. The place is new and looked OK but lacked ambiance. The help was courteous but seemed inexperienced. The steak was sub-par in tenderness and very diffcult on the digestive system. VERY spicy. I like spicy food but this steak went over the top to the point of making one nauseous. Both husbands felt the same way. One of the wives had a lobster and she thought it one of the best from a steakhouse chain. The other wife had a chicken salad which we also very good. Maybe I'll go back for the lobster but never for steak.
(2)