On July 11 Krispy Kreme ran a special, buy one dozen donuts and get a dozen glazed donuts for 77¢. We arrived at 2:30PM and waited only a minute or so to be helped. I ordered a dozen chocolate covered and a dozed glazed. The nice girl helping me told me they were out of glazed but she would give me a second dozen chocolate donuts for the special price. I accepted the offer. Before she could box up the two dozen donuts, several other customers had entered and placed orders. The short version of this story is they RAN OUT OF DONUTS! I don't mean they ran out of chocolate donuts, they had NO MORE DONUTS AT ALL! I looked in the back (you know how you can see the donuts being made?) and sure enough there weren't any donuts cooking. That's some pretty poor planning. I asked when they expected more donuts to be ready. I was told after 4:00PM, over an hour later. So, my one star rating is because I never even got to try the donuts! To be honest, I'm sure I'll go back to this location at some point, but I won't go out of my way. It just isn't worth it when I run the chance that they won't have any donuts.
(1)
Mandy R.
Out of donuts well before close... On a promotional day...
(1)
Sylvia E.
Delicious & classic donuts. The specialty coffee is excellent too. They lack options for a half a dozen and it's kind of pricey if you just want a couple donuts.
(4)
Jason W.
Great staff, awesome selection of goodies. More than helpful and fresh on the spot. Store crew was helpful for there are some treats we haven't had...birthday cake and the brownie batter? Yep, surely can't be a bad way to start the morning. Don't forget the milk!
(5)
Angie R.
Worst donuts!!! I came 26 minutes before it was supposed to be closed. And as I walked to the door. The workers turned off the lights. Apparently they don't want business. Will never come to this place again. As a result of them closing early I have called corporation. If this is a franchise I hope it gets taken over.
(1)
Daniel O.
Review at the bottom-- Picky Much? I love thats theres a Krispy Cream on this side of town now ! Drive thru is a plus donuts same delicious qaulity , customer service is fair Im happy there coming back way better than Dunkin in my opinion.
(5)
S B.
We bought a dozen assorted doughnuts from this location and almost $15 was charged to my card. Make sure that you check your receipt before leaving the store.
(1)
Thereasa H.
Terrible customer service.
(2)
Joe K.
Bummed I didn't read the reviews prior to making the drive, this is not the real deal. The original glazed seemed like a store bought donut put in the microwave. I'm giving +1 because the iced coffee wasn't bad - however their large iced is smaller than a Dunkin' medium iced.
(2)
Ron M.
History lesson: Krispy Kreme is recovering from going out of business you would naturally assume it was because they had a poor product and the business suffered the consequences. That is not true in this case. From what I am able to determine the major shareholders voted and made it so that only a major shareholder could start a franchise they then ran the franchises for 2 years and sold the franchise back to the company for the purchasing price. That is like I bought a car from you and got to drive it for 2 years and then sold it back to you for the same price I bought it for. Hmmm. Needlesss to say this is a violation of GAAP (generally accepted accounting practices) and completely unsustainable. The company collapsed and thousands lost their jobs. In fact the only people who were not hurt in the collapse were the franchise owners/major shareholders, yes the people who caused the collapse and misery made millions while everyone else was hosed. Now the franchise owners/major shareholder are at it again. To the review: This store only makes glazed donuts which are good but every other donut is made off site. Does dunkin donuts or rainbow donuts just down the street do that? I don't know. the donuts they make fresh were great just not worth the almost 2 hour drive to get them. I remember them being larger and better tasting.
(3)
Sheena M.
I'm only giving them 2 stars because of the name, the doughnuts are good better than the local grocer but the wait here is unbelievable, while standing in line I watched 3 people say screw it and leave and there was only a total of 8 of us in line to begin with.I left home 15 mins early to give myself time to get in and get out and still ended up being 20 mins late for work. This is the 3rd time this has happened since I've been there so I won't be back.
(2)
Gi L.
I was raised on real Krispy Kreame doughnuts. I grew up in Baton Rouge Louisiana and was so excited to see Krispy Kreme come back to the valley. I live out in Goodyear so one opening up on 35th ave was a joy because i will drive for a good doughnut. I am so disappointed...This location gets the doughnuts in already made and sends them through a warmer then into the glazing machine. Yes you can serve hot doughnuts all day long but they are very stale..Ive tried this location at least 4 times and all 4 times it was at least a 15 minute wait and my doughnuts were not fresh at all. Boo to you Krispy Kreme for trying to cut corners because you cut all the quality out of a very yummy product. I just got back from California today and on the way home stopped at a real Krispy Kreme and my doughnuts even now after making a 6 hour trip are fresher than the ones i get at this Indian School Rd location.
(1)
Ismael Z.
Fresh donuts, tasty coffee, what else can I ask for. Fast service! Definitely coming back.
(5)
Diana B.
there is no a/c, it is very unbearable, could not sit there no matter what, it was awful and HOT.
(1)
O'Zandra F.
I went into the store at 7:30 a.m. one work day. I was highly impressed with the cleaniness of the interior. Two ladies were behind the counter adorned with smiles and eager to toss some hot donuts into boxes. Too, Krispy Kreme is running a sweet deal...basically 2 dozen donuts for the price of 1!
(4)
Victoria G.
These are the best donuts in town. This location is very convenient. Great customer service.
(4)
Josh G.
Not a lot of these doughnut shops left so had to stop by. Very clean inside. staff was friendly and helpful. Well stocked for midday on saturday. The originals I got came from some special storage spot so they were incredibly fluffy and warm.
(5)
Vanessa E.
Donuts are way to sweet and tiny. The coffee is good, but you can't get free refills. I rather have Bosa or Lamars donuts. The staff can be a little friendlier too. Also they were out of 6 kinds of donuts by 9:20 am. Including cake donuts.
(2)
Eilonwy W.
Do not ignore the pattern of bad reviews merely because the concept of a pumpkin-cheesecake donut was crying out to you "eat me! eat me!" and it seemed like a good idea to not tackle Ranch Market on an empty stomach. At 7:30 on Sunday morning, the store was empty of customers, the case was full of donuts, and my pumpkin-cheesecake donut was stale, while the coffee tasted burnt. Clearly, they were prepared for a lot more people to have shown up much earlier. On the up side, the staff was very nice and the place was clean. I would happily go buy donuts from these same people if they could provide donuts that taste fresh.
(2)
Jimmy G.
So I made a mistake by coming back here thinking things would have changed. I had a craving for a maple glazed doughnut and stopped by. I figured it's 3:00pm on a Sunday they should have plenty. Well, I was wrong again. Shame on me for thinking they would have made any improvments.
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Breakfast Parking : Private Lot Bike Parking : No Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Quiet Alcohol : No Outdoor Seating : No Wi-Fi : No Has TV : No Waiter Service : No Caters : Yes Good for Working : No
Lee S.
On July 11 Krispy Kreme ran a special, buy one dozen donuts and get a dozen glazed donuts for 77¢. We arrived at 2:30PM and waited only a minute or so to be helped. I ordered a dozen chocolate covered and a dozed glazed. The nice girl helping me told me they were out of glazed but she would give me a second dozen chocolate donuts for the special price. I accepted the offer. Before she could box up the two dozen donuts, several other customers had entered and placed orders. The short version of this story is they RAN OUT OF DONUTS! I don't mean they ran out of chocolate donuts, they had NO MORE DONUTS AT ALL! I looked in the back (you know how you can see the donuts being made?) and sure enough there weren't any donuts cooking. That's some pretty poor planning. I asked when they expected more donuts to be ready. I was told after 4:00PM, over an hour later. So, my one star rating is because I never even got to try the donuts! To be honest, I'm sure I'll go back to this location at some point, but I won't go out of my way. It just isn't worth it when I run the chance that they won't have any donuts.
(1)Mandy R.
Out of donuts well before close... On a promotional day...
(1)Sylvia E.
Delicious & classic donuts. The specialty coffee is excellent too. They lack options for a half a dozen and it's kind of pricey if you just want a couple donuts.
(4)Jason W.
Great staff, awesome selection of goodies. More than helpful and fresh on the spot. Store crew was helpful for there are some treats we haven't had...birthday cake and the brownie batter? Yep, surely can't be a bad way to start the morning. Don't forget the milk!
(5)Angie R.
Worst donuts!!! I came 26 minutes before it was supposed to be closed. And as I walked to the door. The workers turned off the lights. Apparently they don't want business. Will never come to this place again. As a result of them closing early I have called corporation. If this is a franchise I hope it gets taken over.
(1)Daniel O.
Review at the bottom-- Picky Much? I love thats theres a Krispy Cream on this side of town now ! Drive thru is a plus donuts same delicious qaulity , customer service is fair Im happy there coming back way better than Dunkin in my opinion.
(5)S B.
We bought a dozen assorted doughnuts from this location and almost $15 was charged to my card. Make sure that you check your receipt before leaving the store.
(1)Thereasa H.
Terrible customer service.
(2)Joe K.
Bummed I didn't read the reviews prior to making the drive, this is not the real deal. The original glazed seemed like a store bought donut put in the microwave. I'm giving +1 because the iced coffee wasn't bad - however their large iced is smaller than a Dunkin' medium iced.
(2)Ron M.
History lesson: Krispy Kreme is recovering from going out of business you would naturally assume it was because they had a poor product and the business suffered the consequences. That is not true in this case. From what I am able to determine the major shareholders voted and made it so that only a major shareholder could start a franchise they then ran the franchises for 2 years and sold the franchise back to the company for the purchasing price. That is like I bought a car from you and got to drive it for 2 years and then sold it back to you for the same price I bought it for. Hmmm. Needlesss to say this is a violation of GAAP (generally accepted accounting practices) and completely unsustainable. The company collapsed and thousands lost their jobs. In fact the only people who were not hurt in the collapse were the franchise owners/major shareholders, yes the people who caused the collapse and misery made millions while everyone else was hosed. Now the franchise owners/major shareholder are at it again. To the review: This store only makes glazed donuts which are good but every other donut is made off site. Does dunkin donuts or rainbow donuts just down the street do that? I don't know. the donuts they make fresh were great just not worth the almost 2 hour drive to get them. I remember them being larger and better tasting.
(3)Sheena M.
I'm only giving them 2 stars because of the name, the doughnuts are good better than the local grocer but the wait here is unbelievable, while standing in line I watched 3 people say screw it and leave and there was only a total of 8 of us in line to begin with.I left home 15 mins early to give myself time to get in and get out and still ended up being 20 mins late for work. This is the 3rd time this has happened since I've been there so I won't be back.
(2)Gi L.
I was raised on real Krispy Kreame doughnuts. I grew up in Baton Rouge Louisiana and was so excited to see Krispy Kreme come back to the valley. I live out in Goodyear so one opening up on 35th ave was a joy because i will drive for a good doughnut. I am so disappointed...This location gets the doughnuts in already made and sends them through a warmer then into the glazing machine. Yes you can serve hot doughnuts all day long but they are very stale..Ive tried this location at least 4 times and all 4 times it was at least a 15 minute wait and my doughnuts were not fresh at all. Boo to you Krispy Kreme for trying to cut corners because you cut all the quality out of a very yummy product. I just got back from California today and on the way home stopped at a real Krispy Kreme and my doughnuts even now after making a 6 hour trip are fresher than the ones i get at this Indian School Rd location.
(1)Ismael Z.
Fresh donuts, tasty coffee, what else can I ask for. Fast service! Definitely coming back.
(5)Diana B.
there is no a/c, it is very unbearable, could not sit there no matter what, it was awful and HOT.
(1)O'Zandra F.
I went into the store at 7:30 a.m. one work day. I was highly impressed with the cleaniness of the interior. Two ladies were behind the counter adorned with smiles and eager to toss some hot donuts into boxes. Too, Krispy Kreme is running a sweet deal...basically 2 dozen donuts for the price of 1!
(4)Victoria G.
These are the best donuts in town. This location is very convenient. Great customer service.
(4)Josh G.
Not a lot of these doughnut shops left so had to stop by. Very clean inside. staff was friendly and helpful. Well stocked for midday on saturday. The originals I got came from some special storage spot so they were incredibly fluffy and warm.
(5)Vanessa E.
Donuts are way to sweet and tiny. The coffee is good, but you can't get free refills. I rather have Bosa or Lamars donuts. The staff can be a little friendlier too. Also they were out of 6 kinds of donuts by 9:20 am. Including cake donuts.
(2)Eilonwy W.
Do not ignore the pattern of bad reviews merely because the concept of a pumpkin-cheesecake donut was crying out to you "eat me! eat me!" and it seemed like a good idea to not tackle Ranch Market on an empty stomach. At 7:30 on Sunday morning, the store was empty of customers, the case was full of donuts, and my pumpkin-cheesecake donut was stale, while the coffee tasted burnt. Clearly, they were prepared for a lot more people to have shown up much earlier. On the up side, the staff was very nice and the place was clean. I would happily go buy donuts from these same people if they could provide donuts that taste fresh.
(2)Jimmy G.
So I made a mistake by coming back here thinking things would have changed. I had a craving for a maple glazed doughnut and stopped by. I figured it's 3:00pm on a Sunday they should have plenty. Well, I was wrong again. Shame on me for thinking they would have made any improvments.
(1)