Great french toast especially the cinnamon french toast!!!
(5)
Katie T.
What can I say about my favorite restaurant in America? I was used to eating almost weekly at a Cracker Barrel when living in Florida. They don't have them in California so I was willing to drive quite a bit while visiting a friend in AZ just to eat at one. I was not disappointed. I got biscuits and gravy - a cracker barrel staple. This place was amazing. Service was excellent, and the manager even came to check on our group of eight.
(4)
Jezibell K.
Normally I like breakfast at Cracker Barrel but this one In particular is not up to par! Gave this place two shots and will not be coming back. Terrible service and food. Drive to the arrowhead location for better food for some reason.
(1)
Angela R.
Cracker Barrel is probably about the same nationwide...only visited a few. They are consistently good for low price breakfast. We visit this one for late-night light eats We dance every Sunday night at West Coast Swing Dance club and this CB is on our way home. (better to eat after lots of dancing, instead of before) Location is visible from I-17, however, not simple access, therefore, google map or phone for easy turns to take. Turkey bacon is WONDERFUL! Blueberry pancakes good with fresh berries. Biscuits fresh home made! Rob the night manager is very helpful and kind. Such a nice man! Rob is African American and well deserving of management position for the long term! I am quite shocked to see one reviewers' claim of bigotry! We have seen Hispanic and African employees AND customers. The atmosphere seems very accommodating for ALL! Servers are friendly and helpful. The ladies in the gift shop are all very sweet. I purchased some great gifts for friends in this store! They very much liked the products I gifted! There is so much to see...it will take time to peruse it all! If you haven't tried Cracker Barrel...give then a try. It's basic home style comfort food, but good for the value.
(4)
Chukki S.
I think the food was pretty average. They have this weird old lady store before you enter the restaurant. Last we came here we didn't even get seated after waiting for about a half hour. I think if you grew up with this place then it's great, but if you're not familiar with it you probably won't be that impressed.
(3)
Melissa T.
Went there for a bday breakfast on Sunday 02.15.15 service was good, food was tasty, but I had an issue with a foreign object in my meal.. Told the manager and he was very nice about it, and took care my bill. I really liked how he was so nice and really seemed to care about the customers. I will go back, this place has good customer service. Thank you Manager
(4)
Jeff M.
Over the years I have visited this location on a frequent basis. The thing I love about this restaurant is the friendly staff and service. This is my families favorite spot for breakfast. Whenever I decide to do an interview off site from my office I always choose this place. If you're looking for a one-of-a-kind experience with large portions for a reasonable price this is where you want to go. From breakfast to lunch to dinner and even a Christmas or Thanksgiving dinner, I promise you won't be disappointed.
(5)
Sassoun H.
Okay, let's get one thing straight right off the bat. the only reason I'm giving this place 2 stars is because the employees are really nice, the general store is really cute, and overall, it has a very cozy, comfy, Litt-House-on-the-Prairie vibe going on. One star is too much for the food they are serving. The grits were just a bowl of flavorless mush. No salt, no pepper, no butter. Nothing. Just flavorless slop. The same goes for the gravy. Lukewarm, under seasoned, and clumpy. The biscuits were okay. Too small and not enough butter for my taste, but they were the best part of the meal by far. The sausage patties were tiny, tough, and I can swear they came out of a Jimmy Dean microwavable sausage packet. The sausage patty in a McDonald's sausage McMuffin with egg is 10 times better. Did I say 10 times? I meant a hundred!! The menu says their bacon is apple-cured-and-smoked, fancy-schmancy, peppered something-or-other bacon. I must have ordered the Ralphs-plain-wrap bacon because what I got was three (small) slices of your everyday, standard, garden variety, regular ol' bacon. The board in the country store says they sell loaves of fresh sourdough bread. I ordered sourdough toast with my meal. I'm almost certain it's the same sourdough bread I have in my pantry at home that I bought at the grocery store. Not sure why they wouldn't serve their fresh sourdough bread with breakfast. Apparently, they have some kind of special flavored butter that they only serve upon request. LAME! What if it's your first time there and you don't know you're supposed to request it? If a restaurant has an item that they are proud of and sets them apart from other restaurants, they should offer it up for free all day long so people come back for it! P.S. - I'm pretty sure I did request the special butter, it just never arrived. Oh yeah, and what is with having to get up and go to the cashier to pay? Why can't we just pay the waitress? There are tons of them all over the place!!! If you are visiting from out of town, it is a cool place to check out on your way out of Dodge. But, if you're looking for breakfast, look about 50 yards east and you'll see Denny's. "Moons Over My Hammy" baby!!!!
(2)
Pete H.
Cracker Barrel is known for its comfort food and has an old charm to it. The waitress seemed overworked and she got the order wrong 3 times. I've gone twice. You have to pay at the cashier, and both times I had to tell the cashier to tip. What place doesn't ask you to tip their waiters?
(1)
Joanne S.
This CB use to be our ultimate b'fast stop on the way to Lake Pleasant or driving out of town. We were there so often that one yr they sent us a Christmas card - so I know what I'm talking about. The quality of food has slid to the very depths of the barrel. Once delicious, warm bisquits are now hard as rocks. Ask for crisp bacon and you get wiggly hunks of pork. Their eggs are rarely cooked as requested by the customer. Hot cakes couldn't be cut with a knife and fork (last time there). However, my biggest complaint....soft drinks have NO carbonation...EVER! If you mention this to your server, they say I'm sorry, and bring you another one....the SAME WAY!! WE'VE MENTIONED THIS SOFT DRINK PROBLEM FOR AT LEAST 10 years, and it's still the same. So, although I'll miss my waitress Norma (excellent by the way), I won't be a Cracker Barrel customer any more.
(1)
Kaitlan C.
I've only ever been for breakfast and their hash brown casserole is worth the trip in and of itself. Wow. We are pretty boring here but they do fantastic French toast, buttermilk pancakes, and biscuits and gravy. I find if you stick to their basic menu, you won't go wrong! I find that when I try one of the seasonal specials is when I'm most disappointed. Breakfast can get pretty crowded on the weekends but they get you seated pretty quickly.
(4)
Jamie L.
Super cute place with great service and great breakfasts. The breakfast selection was varied and prices were reasonable! It felt homey and comfortable in the restaurant which made the food extra delicious!
(5)
Ina M.
Favorite lunch place! You can have breakfast at noon :)) beware, however, the quality of food and service decreases 10-fold at 1pm. Do not come here at 1pm!
(3)
Dee R.
We came here several months ago on our summer vaca to arizona. We enjoyed it. I am a typical tourist but my husband raved about how much I would like it...and I did. Wait times can be quite long, esp on weekend mornings but there is an awesome gift store with souvenirs and clothes and fun little novelty toys for the kiddos. Food was great. We ordered a bunch of different things. French toast, biscuits and gravy, eggs and bacon, oatmeal and fresh fruit...I think we tried it all. It was all great. I just wish they had this chain in CA.
(4)
Zion B.
I've always liked this restaurant, and I go there sometimes for comfort food. The food is usually very very consistent. I especially like the fried chicken breasts on Sundays. Today however I was a bit disappointed. The food was average at best. I had the chicken and dumplings and my partner had the turkey with dressing. The turkey was very dry. The chicken and dumplings was excellent. But my biggest problem overall was how slow the service was. it took them a long time to find us a seat, and it wasn't because there were too many people there. We had to ask for drink refills about three times. The beef stew soup was really bad. Just didn't have any flavor. What I still come here? Yes I probably would. But I don't have high expectations anymore.
(3)
Randy C.
We went here yesterday, and was told by the server that there would be a 5 to 10 minute wait. I looked through the window and the place was only half full. It turns out that a kitchen employee had called in sick, and instead of seating more people, they would make them wait until the kitchen could catch up. MMM, sounds like a bad management decision to me. We finally were seated, and our food was ' OK ". I had a Cheeseburger & Fries, and my Wife had Chicken Fried Chicken. The gravy tasted like it came out of a package, but everything else was OK.
(3)
Kelli N.
This place has the best pancakes I have ever tasted!! You have to try them if you come here. Fast and very friendly service as well
(5)
Andi K.
My daughter and I were blissfully unaware of the bigotry supported by Cracker Barrel and have since stopped going. This location is often understaffed and unable to handle the weekend crowds anyway.
(1)
Diana B.
Usually, we have an excellent experience at Cracker Barrel. It's one of our favorite places for breakfast/lunch when my family comes to visit. However, Flo's rudeness to our table and the table next to us left us feeling less than pleased after our meal. During our ordering, she was quick and didn't answer questions. In addition, she curtly said to my friend, "The mamma's French toast breakfast comes with eggs and bacon. And you're okay with that." Instead of even offering other options to my friend or waiting for her to question the side options; my friend has never been here before, so she had no idea sausage was an option because of how curtly Flo said it. Furthermore, she never took our drink order. She brought water initially saying she didn't have time to take our order yet and then came back to take our food order; she seemed upset to have to take our drink order when we had to later ask. She also spoke slower and louder as if she was taking to someone with special needs when speaking to my mother; my mother is just in a walker, and not with any mental incapacities that would warrant that type of speech. She seemed to have this same demeanor with the two elderly gentleman we were seated by. She also openly complained to our table that she had to help them before helping us; it was an awkward exchange. I understand that the restaurant is packed, and service is rushed, but her attitude isuncalled for. Our table of 6 is filled with people who work in the service industry, so trust me when I say we know how hard it is. However, none of us have ever made a table feel uncomfortable by rude treatment or the treatment of the table next to them. Flo still received a tip of 15%; because I know what it's like to survive off tips. However, I would like to say that she missed out on something much bigger. More importantly, it brought down my rating of Cracker Barrel.
(2)
Justin M.
I didn't grow up with Cracker Barrel, and I was never that familiar with it. I have now dined at a Cracker Barrel restaurant a total of 3 times: Pennsylvania, Utah and now Arizona. Though I know, as a company, they have some different views on things than I do I have always thought their food was simply good ol' homestyle cooking and I have enjoyed it. And this 3rd time was no exception. We went for Thanksgiving, as we had our family's 'traditional' Turkey Day the weekend prior for scheduling purposes. First off, I want to say "Thank You" to those who worked on Thanksgiving Day. Whether they had the option to work or not, we appreciate you and your GREAT service. The place was busy and we went at 11am. We had to wait a bit longer than they initially told us but we were not about to complain - we expected to wait even longer than that! It was so annoying to see people complain about lines and waits, that's why you stay home on one of the busiest days of the year then! I had to argue with the cashier when she thanked ME for MY patience! With that said, that's the only tough part of the restaurant's set up. You go to the cashier in the shop to pay for your dining bill, so when it's really busy, things get crowded and a bit pushy. (We wondered how many jerks have just walked out without paying!) Also, all of the people who ordered to-go meals were also trying to get in there ahead of people. The parking lot is also not set up to handle such crowds, especially for their Thanksgiving to-go meal deal - we were waiting to see some yelling matches! But the food, spot on and tasty! I opted for Meatloaf on Turkey Day (I'm such a rebel). Meatloaf, mash, corn and mac'n'cheese - yes please! So good when you mix it together and then put it on a roll. I have to say that I wasn't a huge fan of their corn bread, I like it a little more moist and sweet, but to each their own. I don't think I could eat here every day (like my boyfriend's Dad does...seriously), but I am thinking we definitely need to come back more often! I wish I remembered our server's name, she's a gem!
(4)
Stacy F.
Headed here for a good old fashioned breakfast, since they are one of our go to places. Pretty standard location for the chain with the country store up front to look through if there is a wait. We were fortunate enough to get seated right away. Our waitress came over within a minute or two to take our order. Food came out within 7-10 minutes after, so not long to wait at all. Everything was made as requested. The only real complaint we have is the eggs. It seems that they probably cook them to order in the pan and that they continue to cook on the plate, which means they are going to overcook just a touch. Not really a big thing. There was a bit of the line at the cash register, but the place is always busy in the mornings, so this wasn't too surprising! Overall: A- Standard CB location, good for breakfast, service was decent!
(4)
DeeAnna M.
This cracker barrel is sort of off the grid but totally worth the odd location. The food is very good. The staff has been friendly and attentive on all occasions in my experience.
(5)
Kerry S.
Poor service, one dinner order wasn't placed with the kitchen, and raw pancakes. I'm a better cook than the guys in back. Likely won't return.
(1)
Lee Ann W.
Out of all the Cracker Barrels we have been to, this overall is the best! Staff was efficient and friendly. Drinks were filled regularly without being asked. Place looked clean :) Wish the fireplace was lit! Food was consistent and hot. All orders were correct for a party of 6. Wish we lived closer to this location to come back more often.
(4)
Amber G.
I've never been to a worse Cracker Barrel. Let me start off by saying, the food was great, this review is solely based on the way we were treated by the staff and manager at this location. Upon arriving, we had a large party so naturally we had to wait quite a bit longer than the normal wait time. We were waiting inside the store area because it was about 95 degrees outside, and no one wants to wait for an hour plus in that kind of weather. We had been waiting inside for a while already and one of the workers in the store made a comment that we could wait outside. We told him it was hot out there so that's why we were waiting inside (mind you, people from our party were actually purchasing things from the store). So, very smart ass, he says, "oh you guys must not be from around here". And starts to walk away, then under his breath, he says, "you need to grow some hair on your balls". WTF?!? Yes, we are not from AZ, we are one state over...where we also have hot weather. But seriously, WHO IN THEIR RIGHT MIND would make a comment to CUSTOMERS saying something so rude and disgusting?!? This guy was asking for trouble. At this point, my husband is absolutely pissed and he is not the type of guy to get mad about much, he's the peacemaker that's always level headed. Well the guy comes back out and starts talking shit with one of the other workers that's behind the cash register, they start looking at us and laughing while making jokes about how hot it is outside. My husband approaches them and tells them they need to stop saying stuff about us. So the guy who originally made the comment, decides to go to the back room (I'm assuming he was scared he was gonna get his ass kicked). I call for a manager because things are starting to escalate. The manager comes out (didn't get his name but he has gray hair and glasses) and I tell him what happened and what the employee said to us. He acts surprised and says he's going to go talk to him, so he also disappears to the back room. About 10 mins later, he comes out, does not say ONE WORD to anyone in our party, and acts like nothing happened at all. I obviously cannot believe that this just happened. To be treated so horrible by a company who prides their self in family, and then the manager doesn't even apologize or handle the situation at all....it's a joke. Anyway, we ended up eating there since we already waited so long, and our waitresses were actually pretty awesome. But it was just a really bad experience for us. We are from California and we go to Cracker Barrel every year when we come here for my husbands hockey tournament. We definitely won't be coming back to this location.
(1)
Iris A.
The food here was ok. However I got some dinners to go and when I was eating my greens with my catfish I almost swallowed some green plastic. Gross. I couldn't bring it back since I was busy with training and I was visiting AZ. Don't think I'll be returning either.
(3)
Jenn S.
Best pancakes EVER! I kid you not when I say this. So delicious and buttery. Me and my boyfriend had breakfast here. Our server Brian came to our table a little late and I think another server tried to swoop his table haha. He sort of talked over my boyfriend and I and focused on bigger parties that he had. We also had to remind him to bring us things we asked. Other than that food came out fast and was really good! Would definitely come back again for the pancakes.
(4)
Chris W.
Quite possibly the loudest place on earth! It's so crazy in this place that I can't fault the waiters and waitresses. My girlfriend and I order the same thing every time "Eggs in the basket, crispy bacon and crispy hashbrowns" and every time it looks like two different meals?? One's perfect and one looks under done and they always have to bring out my hashbrowns later..I like having my meal served all at once. I don't want to be hard on the staff because it's so crazy in there ...but man..I have a headache when I leave this place...
(3)
Erick B.
Cracker Barrel has some great food at reasonable prices. If you are used to southern cooking like I am ( My Grandma ) then this is the place for you. I love their Chicken N Dumplins ! You can not go wrong at Cracker Barrel. Yes, I'm a fan !
(4)
Kelly C.
The food is decent, but the service is spotty at best. You may get a good server or not, you never know. But my complaint is that when you have to pay at the counter, no matter how many customers are lined up, they usually only have one cashier and never seem to call anyone else to help out. I would shop there after dining, but if the line is short, I'll go ahead and pay just to save the long wait. Get with it and have the servers take the money, then the only people at the checkout counter are shoppers.
(2)
Julie S.
When we're not counting calories we go here. The food tends to be not so health-conscious, it is good old comfort food. Is not the best but it's also not the worst the food and the service are very consistent and the cheesy hashbrowns are very yummy. I actually prefer Village Inn but Cracker Barrel is a close second
(4)
Elizabeth P.
When most white people go to eat dimsum at a Chinese restaurant, they are usually clueless and have no idea what anything is and what to order. I am Asian, and this is how I felt my first time at Cracker Barrel. Note to self: chicken and dumplings does NOT equal chicken dumplings. Although I had a great time here because of the fun decor, games at the table, and the overall "whiteness" of the place, I found the food to be really heavy. I left feeling like the food I had just eaten would sit in my colon for days. I would come back, just not too often.
(3)
Louie R.
Walking into this place feels like walking into my home. You might be wondering why it feels like my home, and that's because I used to live in a barn. No, really, I did. The best thing about coming here is the cookin'. If the wife could cook this good, she would probably get more kisses from me. The pancakes taste like pancakes. The bacon is very crunchy and thick. The hashbrown casserole is very hashbrown casseroley. It tastes the way food should taste! I would recommend this place! A++ WOULD BUY AGAIN!
(5)
Paul T.
I have been eating here regularly for lunch. Their Chicken "Country House Salad" lunch combo is a very good deal. $5.99 for a decent sized salad with grilled chicken and mixed greens and a baked potato or soup. Since it is summer here, I do not like to eat heavy/hot food as I work in the heat most days so this combo is very appealing.
(4)
Andy M.
The Sunrise Sampler, no need to look anywhere else on the menu. Two eggs, bacon, sausage, AND ham, hashbrown casserole, biscuits and gravy, grits, and fried apples. And it is only $7.99 for all that food. If you don't want one of the items, you can get more of another. I usually skip the grits and apples and go for double casserole and double biscuits and gravy. It is seriously filling and completely tasty. And healthy too! LOL.
(4)
Elyse R.
So far this had been the best CB I have been to. The wait is shorter than the one on bell and 101. I love the cheesy hashbrown casserole and it is highly recommended. It is always pretty loud in CB, but is still enjoyable. I love to go Sundays after or before church.
(5)
Liz K.
LOVE their breakfast! 100% delish. I usually try to eat healthy, but when I just crave a seriously tasty breakfast, this is the place to go. The pancakes are amazing, especially when accompanied by the pure maple syrup they serve warm in a brand-new glass that is "yours" (thumbs up for not having to use a massivly sticky, gross syrup canister sitting at the table!). The oatmeal is also very good, especially if you get it with a tasty blueberry muffin & add some delish maple syrup into the oatmeal. Service is usually friendly but sometimes I'll get a server that isn't very helpful and has a hard time swapping out what is included in the meals so that's too bad. I also wish they served their oatmeal all day instead of just during "breakfast" time, considering all of their other breakfast items are available all day. Also note that it does get very busy on weekend mornings, so plan ahead that you might have to wait awhile (no stars are deducted for this, obviously). Prices are also great. You get a TON for what you pay for!
(4)
Jamie H.
This place seriously hit the spot. I ordered Mamma's Pancake Breakfast. The pancakes were so hot and fluffy, they even brought out real maple syrup no charge. I ordered my eggs over easy and they came out perfect whites cooked yellow runny, yum. When you walk in they have a full gift shop so we even got some last minute Christmas presents on the way out. The server was very friendly and even my iced tea to go. All in all it was delicious and we will be back.
(5)
Elizabeth T.
Personally I love this restaurant. I brought one of my friends who decided to order a healthy option and he was really disappointed with the portion sizes and taste. If you are coming here order off the menu and be prepared for a little extra calories but a lot of extra taste.
(5)
Jeremy R.
This place is great and not to mention excellent customer service. My waitress Renata was attentive and on her game. Food was hot, fresh and a pleasure to eat. I will definitely be back to this location next time I visit Phoenix.
(4)
Amy R.
I always find it hard to find decent breakfast places. I recently had a business meeting at Cracker Barrel and was happy with y experience. They have a large breakfast menu so there is something for everyone. Their little store also has some unique gifts, which are perfect for stocking stuffers. Bring a big appetite for here!
(4)
Lacee B.
I LOVE this place, it brings out my inner fat kid. I always get the Old Timer Breakfast and finish it all (which is shocking because I never finish anything). The staff is always super friendly and the food always comes out hot and fast. Their bacon is amazing-soft and chewy and their hash brown casserole is excellent. Can't wait to go back!
(5)
Brad S.
Consistent quality comfort food and friendly service make this a nice family restaurant. For some reason I can't leave without buying candy but then that's half the fun.
(3)
Jolly M.
I found many Cracker Barrel's in TN. Never heard of it before and they were all over the place back east. Interesting enough I recently drove by this location and checked it out with a fellow nursing classmate and so happy I did. I very much enjoyed their service. Very pleasurable! I highly recommend their grilled trout, mac-N-cheese and biscuits. Reasonably priced! : ) I would say pass on the corn bread, chicken dumplings are an odd shape, texture and flavor. Not any chicken dumpling I've ever seen or tried. I also recommend purchasing their own brand label of a Cast Iron Skillet. A good size is only $20!! If you're a cook/chef at heart, it's a fabulous deal and quality! : )
(4)
Jody C.
Had breakfast there this morning and really enjoyed it. Great food, but a little hard to find.
(5)
Chuck S.
I've been to Cracker Barrel all over the country and this is, by far, the worst. Horrible customer service from not very knowledgeable wait staff. The waitress wouldn't substitute my girlfriend's sliced tomatoes because "they're a garnish, you're not supposed to eat it." Oh really? Then why is it a menu item? The manager simply refused to help or provide an explanation. CB is usually very good and I was very disappointed. Won't be coming back.
(1)
Daren C.
I was wondering why there weren't many lunch reviews... cuz they are just ok. I had a steak burger, cooked medium (blech) salad and beans. Salad, sad little boring salad with packaged Blue cheese, even though they serve blue cheese crumbles as a topping for the burger. Burger was fried, I would say well done but still juicy, no seasoning. Beans were wonderful. Bisquit was good. All-in-all "GO FIR BREAKFAST". (you like my country slang?)
(3)
Chrysty C.
I enjoy it here every single time I come! Service is always friendly and quick! Usually when you order orange juice, it comes in a tiny cup. Here you get a nice large glass of it! And the pancakes are a must every single time! Their syrup is always served warm, and it's the best syrup you can find!
(5)
andrew c.
ZERO complaints over 15 years and dozens of locations across the US. Was looking for that southern comfort warm and fuzzy feeling. BUT IT WAS NOT HERE After the first waitress was unfamiliar with the new menu items (not too terrible)... another person brought the food out and slammed down every item onto the table, and to the wrong person despite my reaction and attempt to move them over to my girlfriend... lucky guess she got the childs order to the right spot. Then got attitude like we had done something wrong like switched seats or something. Did not get all items out at once, which made my plate look stupid because it was only half full. In addition to giving the wrong plates out, since it was a different person we didn't get the requested ranch dressing until prompted with an attitude 'do ya need anything else?' The ranch was brought out by the initial waitress and the check dropped off... kinda early? And we were never spoken to again! We sucked all first round drinks dry, left food on the table... especially our 4 year olds uncooked pink hamburger which had 0% chance of being rectified because we no longer existed to anyone. AND THIS WAS THE FIRST TIME I'VE NEVER TIPPED. I've always left SOMETHING to at least reflect the performance of someone on the staff, but I have nothing good to say about this visit. The cashier asked how everything was, but was clearly unequipped to handle a negative reaction. I didn't spill the whole scoop, merely shared my disappointment to no empathy or effort to make resolution. So I paid cash and took my change, leaving nothing and heading straight for the exit. I feel bad for how a couple people representing an entire nation wide chain can impact a faithful customer in such a way, and the reaction they forced out of me to leave no $$. Sadly it's true that bad service can ruin everything, the food didn't taste right, there was no warm fuzzy comforting feeling, and I looked at and bought nothing in the shop out front. Sad day, it was a very sad day but due to a great record in the past I can't hit the 1 star. Better luck next time CB but it will probably be a long time because I dont want to risk another awful experience when Im looking for something that should feel familiar.
(2)
Michael V.
Food is great. Service is horrible. I would give the food a 4 and the service a 1. I absolutely love CB but its so hard to go when you know the service is going to be so bad. It just seems like the waitress is on her 1st day and has too many customers. I always get the french toast and its amazing every time. If only I could get a good waitress to go with the food and this would be a 5 star. Please CB- Hire some good waiters and crack down on the bad ones.
(3)
Patrick M.
This is a great breakfast stop! Gotta love the homemade biscuits... are you kidding me! Awesome! CB is a huge chain but they do some great things. The only thing is the way they have designed the space the servers are in the back a lot... too much. They need to be on the floor more to make sure the cups stay filled up!
(5)
John C.
Simple American food, fairly well done. Pleasing atmosphere and friendly staff, reasonable prices.
(4)
Mandy R.
I call it Crapper Barrel, enough said.
(2)
Rich K.
We don't have Cracker Barrell in CA so we always stop in for some country cookin' while visiting AZ. Today we learned they changed the menu and removed some of our favorite items. They added a few menu items that do not compliment their "country comfort food" theme. I guess their executives don't know who their customers are or why people choose their restaurants.
(1)
Philadelphia F.
I go to CB for breakfast on Tuesdays. Always a very good breakfast, no wait and great customer service. For a chain restaurant I am very impressed with how much the staff seems to care about your time in their restaurant. It is clear they want you to have a great experience in their restaurant. So many different places to try for breakfast. I have yet to try these places cause Crackerbarrell has given me no reason to go elsewhere. Really like their coffee too. The staff always makes sure I do not have an empty cup and even offer a to go cup of coffee. Keep up the good work CB.
(5)
Carrie R.
We crave Cracker Barrel when we travel....mostly because we don't have one in San Diego. Their cheesy hashbrowns are yummy! This is not really a "good for you" place to eat. But they always deliver good food and good service. Plus, the country store smells so good when you walk in!
(4)
Ema S.
There are only two reasons i would return to Arizona. 1. To visit my cousin!! 2. Momma's French Toast Breakfast OMG...this place is to die for! I came here for breakfast and ordered the Mommas French Toast. Seriously the best french toast I have ever had...even...SHHH don't tell grandma...but yes better than my grandmas! They use sourdough toast to make the french toast and omg just so good. I'm just sad they don't have them in California. Service was Excellent.. I think her name was Yesenia ...but yeah she was awesome! Our coffee and Ice tea was full at all times!! I am already planning my trip in December and Cracker Barrel is definitely one of my stops on my way!
(5)
Ryan C.
Not much to say here, because aside from all the fake-country-flare, there's really not much going on. I'm reminded of one of the characters played by Meg Ryan in 1990's Joe vs. the Volcano -- the 'flib-a-da-jib-et' lady who kept saying, "I have no response to that". Pile up all the country kitsch you want, whether in the lobby or on the plate, and I just have no response to that.
(3)
Crystal G.
As soon as we sat down the waiter said "im off in 10 minutes, i cant wait" wow, there is a way to start a meal! food is bland. had to grab a waiter for refills. my waiter would come over, sigh very loud and ask if needed anything else. wont come back because the food and service sucked!
(2)
Kirstin E.
ILOVETHECRACKERBARREL!!!!!!!!!!!! The Cracker Barrel has been a family "bon voyage" breakfast staple. When ever we go to visit the parents or they come to visit us, on the last day we always end up at the CB for breakfast! I always get the Sunrise Sampler because you get a little bit of everything! That heavenly hash brown casserole is INSANE, I could eat it for the rest of my life! true story! The grits, with the warm maple syrup and gobs of butter, yummmm! The baked apples.GAH! The biscuits and gravy, lord have mercy! The smoked Sausage! I always ask for all sausage, And skip the one piece of bacon and one piece of ham, pile on that tasty sausage please! The eggs are a after thought for me and fill in the blanks while I am trying to figure out what to eat next! The service is always great! We are generally a table of 6-12 people, and they always get our order right.
(4)
Allan K.
Simply the best Chicken and Dumplings in the world. I have been wanting to come back for many years and it was totally worth the wait. a lets not forget the hot biscuit's and butter.......
(4)
Leslie R.
Blueberry pancakes. Sausage patties. Hashbrown casserole. Iced tea. Scrumpdiddlyumptiousness. Sometimes I wish the wait was longer, so I could enjoy browsing the store longer! It's not the place for a cheap breakfast, but it is definitely worth it. Service is averagely good and friendly, but on occasion a little slow, understandably when they are busy. And every once in a while, my pancakes are kinda raw in the middle, probably due to the blueberry overload, so I just eat around it. No biggie and nothing to knock a star for.
(5)
Mandah C.
My breakfast was disgusting last time. Waits have been so long! Waiter was dull. My eggs were half cooked. Way over priced.
(3)
OC L.
Great iced tea. Terrific Roast Beef and mashed potatoes. Love the biscuits. You can't go wrong at Cracker Barrel.
(5)
David B.
This is very good "cafeteria style" food. The store provides a very nostalgic feel and waitstaff is very courteous, We went on a Sunday early afternoon and the wait was not as long as expected. Food quality was good but obviously pre-prepared.
(3)
Mr K.
Park your RV here Then walk in And buy some jam And nuts And steak sauce And crackers. Walk around to the holiday sounds of Lonestar. Country music, so soothing. Like Cheez N' Crackers in your childhood lunchbox. But it's time to sit down now. You're hungry. It's 1 pm and you're already on 4th meal. So order some chicken fried steak. And hashbrown casserole. Fried okra, too. But don't forget to get Diet Coke. Because Diet Coke won't make you fat. Then pay your bill. And go back to your RV. And drive away. Into the sunset. With your new Lonestar CD.
(2)
Eli H.
One of my favorite breakfast places and best place for stocking stuffers for the kids. I have never been here for dinner but breakfast rocks! I usually order the bacon and eggs which has some uncle, grandpa, or distant cousin in the name...yeah who cares the grub is good. The bacon always comes out perfectly crisp with no soggy fat on it, the eggs always perfect as ordered, the hash brown casserole is a mixture of cheese and potato that is so perfect I am pretty sure they made a pact with the devil. I love the fresh squeezed OJ (has a little pulp cause its REAL), the coffee is always great, my wife loves the pancakes. The service is always quick but I wish they had call ahead seating like Mimi's because this place gets so busy but even still there is never more than a 15 minutes wait (haven't been there on a holiday). Check out the gift shop on the way out and you have been rualized!
(5)
Andy M.
The Sunrise Sampler, no need to look anywhere else on the menu. Two eggs, bacon, sausage, AND ham, hashbrown casserole, biscuits and gravy, grits, and fried apples. And it is only $7.99 for all that food. If you don't want one of the items, you can get more of another. I usually skip the grits and apples and go for double casserole and double biscuits and gravy. It is seriously filling and completely tasty. And healthy too! LOL.
(4)
Elyse R.
So far this had been the best CB I have been to. The wait is shorter than the one on bell and 101. I love the cheesy hashbrown casserole and it is highly recommended. It is always pretty loud in CB, but is still enjoyable. I love to go Sundays after or before church.
(5)
Liz K.
LOVE their breakfast! 100% delish. I usually try to eat healthy, but when I just crave a seriously tasty breakfast, this is the place to go. The pancakes are amazing, especially when accompanied by the pure maple syrup they serve warm in a brand-new glass that is "yours" (thumbs up for not having to use a massivly sticky, gross syrup canister sitting at the table!). The oatmeal is also very good, especially if you get it with a tasty blueberry muffin & add some delish maple syrup into the oatmeal. Service is usually friendly but sometimes I'll get a server that isn't very helpful and has a hard time swapping out what is included in the meals so that's too bad. I also wish they served their oatmeal all day instead of just during "breakfast" time, considering all of their other breakfast items are available all day. Also note that it does get very busy on weekend mornings, so plan ahead that you might have to wait awhile (no stars are deducted for this, obviously). Prices are also great. You get a TON for what you pay for!
(4)
Kirstin E.
ILOVETHECRACKERBARREL!!!!!!!!!!!! The Cracker Barrel has been a family "bon voyage" breakfast staple. When ever we go to visit the parents or they come to visit us, on the last day we always end up at the CB for breakfast! I always get the Sunrise Sampler because you get a little bit of everything! That heavenly hash brown casserole is INSANE, I could eat it for the rest of my life! true story! The grits, with the warm maple syrup and gobs of butter, yummmm! The baked apples.GAH! The biscuits and gravy, lord have mercy! The smoked Sausage! I always ask for all sausage, And skip the one piece of bacon and one piece of ham, pile on that tasty sausage please! The eggs are a after thought for me and fill in the blanks while I am trying to figure out what to eat next! The service is always great! We are generally a table of 6-12 people, and they always get our order right.
(4)
Allan K.
Simply the best Chicken and Dumplings in the world. I have been wanting to come back for many years and it was totally worth the wait. a lets not forget the hot biscuit's and butter.......
(4)
Tatiana G.
Great french toast especially the cinnamon french toast!!!
(5)
Katie T.
What can I say about my favorite restaurant in America? I was used to eating almost weekly at a Cracker Barrel when living in Florida. They don't have them in California so I was willing to drive quite a bit while visiting a friend in AZ just to eat at one. I was not disappointed. I got biscuits and gravy - a cracker barrel staple. This place was amazing. Service was excellent, and the manager even came to check on our group of eight.
(4)
OC L.
Great iced tea. Terrific Roast Beef and mashed potatoes. Love the biscuits. You can't go wrong at Cracker Barrel.
(5)
Leslie R.
Blueberry pancakes. Sausage patties. Hashbrown casserole. Iced tea. Scrumpdiddlyumptiousness. Sometimes I wish the wait was longer, so I could enjoy browsing the store longer! It's not the place for a cheap breakfast, but it is definitely worth it. Service is averagely good and friendly, but on occasion a little slow, understandably when they are busy. And every once in a while, my pancakes are kinda raw in the middle, probably due to the blueberry overload, so I just eat around it. No biggie and nothing to knock a star for.
(5)
Don S.
We always enjoy dining at Cracker Barrel. The food is always very good, as is the service. The servers rarely make a mistake. The menu is a very wide selection of comfort food, but there are plenty of things on the menu that are "healthy".
(5)
Jeff M.
Over the years I have visited this location on a frequent basis. The thing I love about this restaurant is the friendly staff and service. This is my families favorite spot for breakfast. Whenever I decide to do an interview off site from my office I always choose this place. If you're looking for a one-of-a-kind experience with large portions for a reasonable price this is where you want to go. From breakfast to lunch to dinner and even a Christmas or Thanksgiving dinner, I promise you won't be disappointed.
(5)
Kaitlan C.
I've only ever been for breakfast and their hash brown casserole is worth the trip in and of itself. Wow. We are pretty boring here but they do fantastic French toast, buttermilk pancakes, and biscuits and gravy. I find if you stick to their basic menu, you won't go wrong! I find that when I try one of the seasonal specials is when I'm most disappointed. Breakfast can get pretty crowded on the weekends but they get you seated pretty quickly.
(4)
Jamie L.
Super cute place with great service and great breakfasts. The breakfast selection was varied and prices were reasonable! It felt homey and comfortable in the restaurant which made the food extra delicious!
(5)
Sassoun H.
Okay, let's get one thing straight right off the bat. the only reason I'm giving this place 2 stars is because the employees are really nice, the general store is really cute, and overall, it has a very cozy, comfy, Litt-House-on-the-Prairie vibe going on. One star is too much for the food they are serving. The grits were just a bowl of flavorless mush. No salt, no pepper, no butter. Nothing. Just flavorless slop. The same goes for the gravy. Lukewarm, under seasoned, and clumpy. The biscuits were okay. Too small and not enough butter for my taste, but they were the best part of the meal by far. The sausage patties were tiny, tough, and I can swear they came out of a Jimmy Dean microwavable sausage packet. The sausage patty in a McDonald's sausage McMuffin with egg is 10 times better. Did I say 10 times? I meant a hundred!! The menu says their bacon is apple-cured-and-smoked, fancy-schmancy, peppered something-or-other bacon. I must have ordered the Ralphs-plain-wrap bacon because what I got was three (small) slices of your everyday, standard, garden variety, regular ol' bacon. The board in the country store says they sell loaves of fresh sourdough bread. I ordered sourdough toast with my meal. I'm almost certain it's the same sourdough bread I have in my pantry at home that I bought at the grocery store. Not sure why they wouldn't serve their fresh sourdough bread with breakfast. Apparently, they have some kind of special flavored butter that they only serve upon request. LAME! What if it's your first time there and you don't know you're supposed to request it? If a restaurant has an item that they are proud of and sets them apart from other restaurants, they should offer it up for free all day long so people come back for it! P.S. - I'm pretty sure I did request the special butter, it just never arrived. Oh yeah, and what is with having to get up and go to the cashier to pay? Why can't we just pay the waitress? There are tons of them all over the place!!! If you are visiting from out of town, it is a cool place to check out on your way out of Dodge. But, if you're looking for breakfast, look about 50 yards east and you'll see Denny's. "Moons Over My Hammy" baby!!!!
(2)
Joanne S.
This CB use to be our ultimate b'fast stop on the way to Lake Pleasant or driving out of town. We were there so often that one yr they sent us a Christmas card - so I know what I'm talking about. The quality of food has slid to the very depths of the barrel. Once delicious, warm bisquits are now hard as rocks. Ask for crisp bacon and you get wiggly hunks of pork. Their eggs are rarely cooked as requested by the customer. Hot cakes couldn't be cut with a knife and fork (last time there). However, my biggest complaint....soft drinks have NO carbonation...EVER! If you mention this to your server, they say I'm sorry, and bring you another one....the SAME WAY!! WE'VE MENTIONED THIS SOFT DRINK PROBLEM FOR AT LEAST 10 years, and it's still the same. So, although I'll miss my waitress Norma (excellent by the way), I won't be a Cracker Barrel customer any more.
(1)
Pete H.
Cracker Barrel is known for its comfort food and has an old charm to it. The waitress seemed overworked and she got the order wrong 3 times. I've gone twice. You have to pay at the cashier, and both times I had to tell the cashier to tip. What place doesn't ask you to tip their waiters?
(1)
Dee R.
We came here several months ago on our summer vaca to arizona. We enjoyed it. I am a typical tourist but my husband raved about how much I would like it...and I did. Wait times can be quite long, esp on weekend mornings but there is an awesome gift store with souvenirs and clothes and fun little novelty toys for the kiddos. Food was great. We ordered a bunch of different things. French toast, biscuits and gravy, eggs and bacon, oatmeal and fresh fruit...I think we tried it all. It was all great. I just wish they had this chain in CA.
(4)
Zion B.
I've always liked this restaurant, and I go there sometimes for comfort food. The food is usually very very consistent. I especially like the fried chicken breasts on Sundays. Today however I was a bit disappointed. The food was average at best. I had the chicken and dumplings and my partner had the turkey with dressing. The turkey was very dry. The chicken and dumplings was excellent. But my biggest problem overall was how slow the service was. it took them a long time to find us a seat, and it wasn't because there were too many people there. We had to ask for drink refills about three times. The beef stew soup was really bad. Just didn't have any flavor. What I still come here? Yes I probably would. But I don't have high expectations anymore.
(3)
Randy C.
We went here yesterday, and was told by the server that there would be a 5 to 10 minute wait. I looked through the window and the place was only half full. It turns out that a kitchen employee had called in sick, and instead of seating more people, they would make them wait until the kitchen could catch up. MMM, sounds like a bad management decision to me. We finally were seated, and our food was ' OK ". I had a Cheeseburger & Fries, and my Wife had Chicken Fried Chicken. The gravy tasted like it came out of a package, but everything else was OK.
(3)
Kelli N.
This place has the best pancakes I have ever tasted!! You have to try them if you come here. Fast and very friendly service as well
(5)
Andi K.
My daughter and I were blissfully unaware of the bigotry supported by Cracker Barrel and have since stopped going. This location is often understaffed and unable to handle the weekend crowds anyway.
(1)
DeeAnna M.
This cracker barrel is sort of off the grid but totally worth the odd location. The food is very good. The staff has been friendly and attentive on all occasions in my experience.
(5)
Lee Ann W.
Out of all the Cracker Barrels we have been to, this overall is the best! Staff was efficient and friendly. Drinks were filled regularly without being asked. Place looked clean :) Wish the fireplace was lit! Food was consistent and hot. All orders were correct for a party of 6. Wish we lived closer to this location to come back more often.
(4)
Diana B.
Usually, we have an excellent experience at Cracker Barrel. It's one of our favorite places for breakfast/lunch when my family comes to visit. However, Flo's rudeness to our table and the table next to us left us feeling less than pleased after our meal. During our ordering, she was quick and didn't answer questions. In addition, she curtly said to my friend, "The mamma's French toast breakfast comes with eggs and bacon. And you're okay with that." Instead of even offering other options to my friend or waiting for her to question the side options; my friend has never been here before, so she had no idea sausage was an option because of how curtly Flo said it. Furthermore, she never took our drink order. She brought water initially saying she didn't have time to take our order yet and then came back to take our food order; she seemed upset to have to take our drink order when we had to later ask. She also spoke slower and louder as if she was taking to someone with special needs when speaking to my mother; my mother is just in a walker, and not with any mental incapacities that would warrant that type of speech. She seemed to have this same demeanor with the two elderly gentleman we were seated by. She also openly complained to our table that she had to help them before helping us; it was an awkward exchange. I understand that the restaurant is packed, and service is rushed, but her attitude isuncalled for. Our table of 6 is filled with people who work in the service industry, so trust me when I say we know how hard it is. However, none of us have ever made a table feel uncomfortable by rude treatment or the treatment of the table next to them. Flo still received a tip of 15%; because I know what it's like to survive off tips. However, I would like to say that she missed out on something much bigger. More importantly, it brought down my rating of Cracker Barrel.
(2)
Jezibell K.
Normally I like breakfast at Cracker Barrel but this one In particular is not up to par! Gave this place two shots and will not be coming back. Terrible service and food. Drive to the arrowhead location for better food for some reason.
(1)
Amy R.
I always find it hard to find decent breakfast places. I recently had a business meeting at Cracker Barrel and was happy with y experience. They have a large breakfast menu so there is something for everyone. Their little store also has some unique gifts, which are perfect for stocking stuffers. Bring a big appetite for here!
(4)
Jenn S.
Best pancakes EVER! I kid you not when I say this. So delicious and buttery. Me and my boyfriend had breakfast here. Our server Brian came to our table a little late and I think another server tried to swoop his table haha. He sort of talked over my boyfriend and I and focused on bigger parties that he had. We also had to remind him to bring us things we asked. Other than that food came out fast and was really good! Would definitely come back again for the pancakes.
(4)
Louie R.
Walking into this place feels like walking into my home. You might be wondering why it feels like my home, and that's because I used to live in a barn. No, really, I did. The best thing about coming here is the cookin'. If the wife could cook this good, she would probably get more kisses from me. The pancakes taste like pancakes. The bacon is very crunchy and thick. The hashbrown casserole is very hashbrown casseroley. It tastes the way food should taste! I would recommend this place! A++ WOULD BUY AGAIN!
(5)
Paul T.
I have been eating here regularly for lunch. Their Chicken "Country House Salad" lunch combo is a very good deal. $5.99 for a decent sized salad with grilled chicken and mixed greens and a baked potato or soup. Since it is summer here, I do not like to eat heavy/hot food as I work in the heat most days so this combo is very appealing.
(4)
Andy M.
The Sunrise Sampler, no need to look anywhere else on the menu. Two eggs, bacon, sausage, AND ham, hashbrown casserole, biscuits and gravy, grits, and fried apples. And it is only $7.99 for all that food. If you don't want one of the items, you can get more of another. I usually skip the grits and apples and go for double casserole and double biscuits and gravy. It is seriously filling and completely tasty. And healthy too! LOL.
(4)
Elyse R.
So far this had been the best CB I have been to. The wait is shorter than the one on bell and 101. I love the cheesy hashbrown casserole and it is highly recommended. It is always pretty loud in CB, but is still enjoyable. I love to go Sundays after or before church.
(5)
Leslie R.
Blueberry pancakes. Sausage patties. Hashbrown casserole. Iced tea. Scrumpdiddlyumptiousness. Sometimes I wish the wait was longer, so I could enjoy browsing the store longer! It's not the place for a cheap breakfast, but it is definitely worth it. Service is averagely good and friendly, but on occasion a little slow, understandably when they are busy. And every once in a while, my pancakes are kinda raw in the middle, probably due to the blueberry overload, so I just eat around it. No biggie and nothing to knock a star for.
(5)
Mandah C.
My breakfast was disgusting last time. Waits have been so long! Waiter was dull. My eggs were half cooked. Way over priced.
(3)
Justin M.
I didn't grow up with Cracker Barrel, and I was never that familiar with it. I have now dined at a Cracker Barrel restaurant a total of 3 times: Pennsylvania, Utah and now Arizona. Though I know, as a company, they have some different views on things than I do I have always thought their food was simply good ol' homestyle cooking and I have enjoyed it. And this 3rd time was no exception. We went for Thanksgiving, as we had our family's 'traditional' Turkey Day the weekend prior for scheduling purposes. First off, I want to say "Thank You" to those who worked on Thanksgiving Day. Whether they had the option to work or not, we appreciate you and your GREAT service. The place was busy and we went at 11am. We had to wait a bit longer than they initially told us but we were not about to complain - we expected to wait even longer than that! It was so annoying to see people complain about lines and waits, that's why you stay home on one of the busiest days of the year then! I had to argue with the cashier when she thanked ME for MY patience! With that said, that's the only tough part of the restaurant's set up. You go to the cashier in the shop to pay for your dining bill, so when it's really busy, things get crowded and a bit pushy. (We wondered how many jerks have just walked out without paying!) Also, all of the people who ordered to-go meals were also trying to get in there ahead of people. The parking lot is also not set up to handle such crowds, especially for their Thanksgiving to-go meal deal - we were waiting to see some yelling matches! But the food, spot on and tasty! I opted for Meatloaf on Turkey Day (I'm such a rebel). Meatloaf, mash, corn and mac'n'cheese - yes please! So good when you mix it together and then put it on a roll. I have to say that I wasn't a huge fan of their corn bread, I like it a little more moist and sweet, but to each their own. I don't think I could eat here every day (like my boyfriend's Dad does...seriously), but I am thinking we definitely need to come back more often! I wish I remembered our server's name, she's a gem!
(4)
Stacy F.
Headed here for a good old fashioned breakfast, since they are one of our go to places. Pretty standard location for the chain with the country store up front to look through if there is a wait. We were fortunate enough to get seated right away. Our waitress came over within a minute or two to take our order. Food came out within 7-10 minutes after, so not long to wait at all. Everything was made as requested. The only real complaint we have is the eggs. It seems that they probably cook them to order in the pan and that they continue to cook on the plate, which means they are going to overcook just a touch. Not really a big thing. There was a bit of the line at the cash register, but the place is always busy in the mornings, so this wasn't too surprising! Overall: A- Standard CB location, good for breakfast, service was decent!
(4)
Chris W.
Quite possibly the loudest place on earth! It's so crazy in this place that I can't fault the waiters and waitresses. My girlfriend and I order the same thing every time "Eggs in the basket, crispy bacon and crispy hashbrowns" and every time it looks like two different meals?? One's perfect and one looks under done and they always have to bring out my hashbrowns later..I like having my meal served all at once. I don't want to be hard on the staff because it's so crazy in there ...but man..I have a headache when I leave this place...
(3)
Amber G.
I've never been to a worse Cracker Barrel. Let me start off by saying, the food was great, this review is solely based on the way we were treated by the staff and manager at this location. Upon arriving, we had a large party so naturally we had to wait quite a bit longer than the normal wait time. We were waiting inside the store area because it was about 95 degrees outside, and no one wants to wait for an hour plus in that kind of weather. We had been waiting inside for a while already and one of the workers in the store made a comment that we could wait outside. We told him it was hot out there so that's why we were waiting inside (mind you, people from our party were actually purchasing things from the store). So, very smart ass, he says, "oh you guys must not be from around here". And starts to walk away, then under his breath, he says, "you need to grow some hair on your balls". WTF?!? Yes, we are not from AZ, we are one state over...where we also have hot weather. But seriously, WHO IN THEIR RIGHT MIND would make a comment to CUSTOMERS saying something so rude and disgusting?!? This guy was asking for trouble. At this point, my husband is absolutely pissed and he is not the type of guy to get mad about much, he's the peacemaker that's always level headed. Well the guy comes back out and starts talking shit with one of the other workers that's behind the cash register, they start looking at us and laughing while making jokes about how hot it is outside. My husband approaches them and tells them they need to stop saying stuff about us. So the guy who originally made the comment, decides to go to the back room (I'm assuming he was scared he was gonna get his ass kicked). I call for a manager because things are starting to escalate. The manager comes out (didn't get his name but he has gray hair and glasses) and I tell him what happened and what the employee said to us. He acts surprised and says he's going to go talk to him, so he also disappears to the back room. About 10 mins later, he comes out, does not say ONE WORD to anyone in our party, and acts like nothing happened at all. I obviously cannot believe that this just happened. To be treated so horrible by a company who prides their self in family, and then the manager doesn't even apologize or handle the situation at all....it's a joke. Anyway, we ended up eating there since we already waited so long, and our waitresses were actually pretty awesome. But it was just a really bad experience for us. We are from California and we go to Cracker Barrel every year when we come here for my husbands hockey tournament. We definitely won't be coming back to this location.
(1)
Iris A.
The food here was ok. However I got some dinners to go and when I was eating my greens with my catfish I almost swallowed some green plastic. Gross. I couldn't bring it back since I was busy with training and I was visiting AZ. Don't think I'll be returning either.
(3)
Erick B.
Cracker Barrel has some great food at reasonable prices. If you are used to southern cooking like I am ( My Grandma ) then this is the place for you. I love their Chicken N Dumplins ! You can not go wrong at Cracker Barrel. Yes, I'm a fan !
(4)
Angela R.
Cracker Barrel is probably about the same nationwide...only visited a few. They are consistently good for low price breakfast. We visit this one for late-night light eats We dance every Sunday night at West Coast Swing Dance club and this CB is on our way home. (better to eat after lots of dancing, instead of before) Location is visible from I-17, however, not simple access, therefore, google map or phone for easy turns to take. Turkey bacon is WONDERFUL! Blueberry pancakes good with fresh berries. Biscuits fresh home made! Rob the night manager is very helpful and kind. Such a nice man! Rob is African American and well deserving of management position for the long term! I am quite shocked to see one reviewers' claim of bigotry! We have seen Hispanic and African employees AND customers. The atmosphere seems very accommodating for ALL! Servers are friendly and helpful. The ladies in the gift shop are all very sweet. I purchased some great gifts for friends in this store! They very much liked the products I gifted! There is so much to see...it will take time to peruse it all! If you haven't tried Cracker Barrel...give then a try. It's basic home style comfort food, but good for the value.
(4)
Chukki S.
I think the food was pretty average. They have this weird old lady store before you enter the restaurant. Last we came here we didn't even get seated after waiting for about a half hour. I think if you grew up with this place then it's great, but if you're not familiar with it you probably won't be that impressed.
(3)
Melissa T.
Went there for a bday breakfast on Sunday 02.15.15 service was good, food was tasty, but I had an issue with a foreign object in my meal.. Told the manager and he was very nice about it, and took care my bill. I really liked how he was so nice and really seemed to care about the customers. I will go back, this place has good customer service. Thank you Manager
(4)
Kerry S.
Poor service, one dinner order wasn't placed with the kitchen, and raw pancakes. I'm a better cook than the guys in back. Likely won't return.
(1)
Jamie H.
This place seriously hit the spot. I ordered Mamma's Pancake Breakfast. The pancakes were so hot and fluffy, they even brought out real maple syrup no charge. I ordered my eggs over easy and they came out perfect whites cooked yellow runny, yum. When you walk in they have a full gift shop so we even got some last minute Christmas presents on the way out. The server was very friendly and even my iced tea to go. All in all it was delicious and we will be back.
(5)
Elizabeth T.
Personally I love this restaurant. I brought one of my friends who decided to order a healthy option and he was really disappointed with the portion sizes and taste. If you are coming here order off the menu and be prepared for a little extra calories but a lot of extra taste.
(5)
Jeremy R.
This place is great and not to mention excellent customer service. My waitress Renata was attentive and on her game. Food was hot, fresh and a pleasure to eat. I will definitely be back to this location next time I visit Phoenix.
(4)
Kelly C.
The food is decent, but the service is spotty at best. You may get a good server or not, you never know. But my complaint is that when you have to pay at the counter, no matter how many customers are lined up, they usually only have one cashier and never seem to call anyone else to help out. I would shop there after dining, but if the line is short, I'll go ahead and pay just to save the long wait. Get with it and have the servers take the money, then the only people at the checkout counter are shoppers.
(2)
Julie S.
When we're not counting calories we go here. The food tends to be not so health-conscious, it is good old comfort food. Is not the best but it's also not the worst the food and the service are very consistent and the cheesy hashbrowns are very yummy. I actually prefer Village Inn but Cracker Barrel is a close second
(4)
Elizabeth P.
When most white people go to eat dimsum at a Chinese restaurant, they are usually clueless and have no idea what anything is and what to order. I am Asian, and this is how I felt my first time at Cracker Barrel. Note to self: chicken and dumplings does NOT equal chicken dumplings. Although I had a great time here because of the fun decor, games at the table, and the overall "whiteness" of the place, I found the food to be really heavy. I left feeling like the food I had just eaten would sit in my colon for days. I would come back, just not too often.
(3)
Lacee B.
I LOVE this place, it brings out my inner fat kid. I always get the Old Timer Breakfast and finish it all (which is shocking because I never finish anything). The staff is always super friendly and the food always comes out hot and fast. Their bacon is amazing-soft and chewy and their hash brown casserole is excellent. Can't wait to go back!
(5)
Brad S.
Consistent quality comfort food and friendly service make this a nice family restaurant. For some reason I can't leave without buying candy but then that's half the fun.
(3)
Jolly M.
I found many Cracker Barrel's in TN. Never heard of it before and they were all over the place back east. Interesting enough I recently drove by this location and checked it out with a fellow nursing classmate and so happy I did. I very much enjoyed their service. Very pleasurable! I highly recommend their grilled trout, mac-N-cheese and biscuits. Reasonably priced! : ) I would say pass on the corn bread, chicken dumplings are an odd shape, texture and flavor. Not any chicken dumpling I've ever seen or tried. I also recommend purchasing their own brand label of a Cast Iron Skillet. A good size is only $20!! If you're a cook/chef at heart, it's a fabulous deal and quality! : )
(4)
Jody C.
Had breakfast there this morning and really enjoyed it. Great food, but a little hard to find.
(5)
Chuck S.
I've been to Cracker Barrel all over the country and this is, by far, the worst. Horrible customer service from not very knowledgeable wait staff. The waitress wouldn't substitute my girlfriend's sliced tomatoes because "they're a garnish, you're not supposed to eat it." Oh really? Then why is it a menu item? The manager simply refused to help or provide an explanation. CB is usually very good and I was very disappointed. Won't be coming back.
(1)
Daren C.
I was wondering why there weren't many lunch reviews... cuz they are just ok. I had a steak burger, cooked medium (blech) salad and beans. Salad, sad little boring salad with packaged Blue cheese, even though they serve blue cheese crumbles as a topping for the burger. Burger was fried, I would say well done but still juicy, no seasoning. Beans were wonderful. Bisquit was good. All-in-all "GO FIR BREAKFAST". (you like my country slang?)
(3)
Chrysty C.
I enjoy it here every single time I come! Service is always friendly and quick! Usually when you order orange juice, it comes in a tiny cup. Here you get a nice large glass of it! And the pancakes are a must every single time! Their syrup is always served warm, and it's the best syrup you can find!
(5)
Rich K.
We don't have Cracker Barrell in CA so we always stop in for some country cookin' while visiting AZ. Today we learned they changed the menu and removed some of our favorite items. They added a few menu items that do not compliment their "country comfort food" theme. I guess their executives don't know who their customers are or why people choose their restaurants.
(1)
andrew c.
ZERO complaints over 15 years and dozens of locations across the US. Was looking for that southern comfort warm and fuzzy feeling. BUT IT WAS NOT HERE After the first waitress was unfamiliar with the new menu items (not too terrible)... another person brought the food out and slammed down every item onto the table, and to the wrong person despite my reaction and attempt to move them over to my girlfriend... lucky guess she got the childs order to the right spot. Then got attitude like we had done something wrong like switched seats or something. Did not get all items out at once, which made my plate look stupid because it was only half full. In addition to giving the wrong plates out, since it was a different person we didn't get the requested ranch dressing until prompted with an attitude 'do ya need anything else?' The ranch was brought out by the initial waitress and the check dropped off... kinda early? And we were never spoken to again! We sucked all first round drinks dry, left food on the table... especially our 4 year olds uncooked pink hamburger which had 0% chance of being rectified because we no longer existed to anyone. AND THIS WAS THE FIRST TIME I'VE NEVER TIPPED. I've always left SOMETHING to at least reflect the performance of someone on the staff, but I have nothing good to say about this visit. The cashier asked how everything was, but was clearly unequipped to handle a negative reaction. I didn't spill the whole scoop, merely shared my disappointment to no empathy or effort to make resolution. So I paid cash and took my change, leaving nothing and heading straight for the exit. I feel bad for how a couple people representing an entire nation wide chain can impact a faithful customer in such a way, and the reaction they forced out of me to leave no $$. Sadly it's true that bad service can ruin everything, the food didn't taste right, there was no warm fuzzy comforting feeling, and I looked at and bought nothing in the shop out front. Sad day, it was a very sad day but due to a great record in the past I can't hit the 1 star. Better luck next time CB but it will probably be a long time because I dont want to risk another awful experience when Im looking for something that should feel familiar.
(2)
Michael V.
Food is great. Service is horrible. I would give the food a 4 and the service a 1. I absolutely love CB but its so hard to go when you know the service is going to be so bad. It just seems like the waitress is on her 1st day and has too many customers. I always get the french toast and its amazing every time. If only I could get a good waitress to go with the food and this would be a 5 star. Please CB- Hire some good waiters and crack down on the bad ones.
(3)
Patrick M.
This is a great breakfast stop! Gotta love the homemade biscuits... are you kidding me! Awesome! CB is a huge chain but they do some great things. The only thing is the way they have designed the space the servers are in the back a lot... too much. They need to be on the floor more to make sure the cups stay filled up!
(5)
Mandy R.
I call it Crapper Barrel, enough said.
(2)
John C.
Simple American food, fairly well done. Pleasing atmosphere and friendly staff, reasonable prices.
(4)
Philadelphia F.
I go to CB for breakfast on Tuesdays. Always a very good breakfast, no wait and great customer service. For a chain restaurant I am very impressed with how much the staff seems to care about your time in their restaurant. It is clear they want you to have a great experience in their restaurant. So many different places to try for breakfast. I have yet to try these places cause Crackerbarrell has given me no reason to go elsewhere. Really like their coffee too. The staff always makes sure I do not have an empty cup and even offer a to go cup of coffee. Keep up the good work CB.
(5)
Carrie R.
We crave Cracker Barrel when we travel....mostly because we don't have one in San Diego. Their cheesy hashbrowns are yummy! This is not really a "good for you" place to eat. But they always deliver good food and good service. Plus, the country store smells so good when you walk in!
(4)
Ema S.
There are only two reasons i would return to Arizona. 1. To visit my cousin!! 2. Momma's French Toast Breakfast OMG...this place is to die for! I came here for breakfast and ordered the Mommas French Toast. Seriously the best french toast I have ever had...even...SHHH don't tell grandma...but yes better than my grandmas! They use sourdough toast to make the french toast and omg just so good. I'm just sad they don't have them in California. Service was Excellent.. I think her name was Yesenia ...but yeah she was awesome! Our coffee and Ice tea was full at all times!! I am already planning my trip in December and Cracker Barrel is definitely one of my stops on my way!
(5)
Ryan C.
Not much to say here, because aside from all the fake-country-flare, there's really not much going on. I'm reminded of one of the characters played by Meg Ryan in 1990's Joe vs. the Volcano -- the 'flib-a-da-jib-et' lady who kept saying, "I have no response to that". Pile up all the country kitsch you want, whether in the lobby or on the plate, and I just have no response to that.
(3)
Crystal G.
As soon as we sat down the waiter said "im off in 10 minutes, i cant wait" wow, there is a way to start a meal! food is bland. had to grab a waiter for refills. my waiter would come over, sigh very loud and ask if needed anything else. wont come back because the food and service sucked!
(2)
David B.
This is very good "cafeteria style" food. The store provides a very nostalgic feel and waitstaff is very courteous, We went on a Sunday early afternoon and the wait was not as long as expected. Food quality was good but obviously pre-prepared.
(3)
Mr K.
Park your RV here Then walk in And buy some jam And nuts And steak sauce And crackers. Walk around to the holiday sounds of Lonestar. Country music, so soothing. Like Cheez N' Crackers in your childhood lunchbox. But it's time to sit down now. You're hungry. It's 1 pm and you're already on 4th meal. So order some chicken fried steak. And hashbrown casserole. Fried okra, too. But don't forget to get Diet Coke. Because Diet Coke won't make you fat. Then pay your bill. And go back to your RV. And drive away. Into the sunset. With your new Lonestar CD.
(2)
Liz K.
LOVE their breakfast! 100% delish. I usually try to eat healthy, but when I just crave a seriously tasty breakfast, this is the place to go. The pancakes are amazing, especially when accompanied by the pure maple syrup they serve warm in a brand-new glass that is "yours" (thumbs up for not having to use a massivly sticky, gross syrup canister sitting at the table!). The oatmeal is also very good, especially if you get it with a tasty blueberry muffin & add some delish maple syrup into the oatmeal. Service is usually friendly but sometimes I'll get a server that isn't very helpful and has a hard time swapping out what is included in the meals so that's too bad. I also wish they served their oatmeal all day instead of just during "breakfast" time, considering all of their other breakfast items are available all day. Also note that it does get very busy on weekend mornings, so plan ahead that you might have to wait awhile (no stars are deducted for this, obviously). Prices are also great. You get a TON for what you pay for!
(4)
Kirstin E.
ILOVETHECRACKERBARREL!!!!!!!!!!!! The Cracker Barrel has been a family "bon voyage" breakfast staple. When ever we go to visit the parents or they come to visit us, on the last day we always end up at the CB for breakfast! I always get the Sunrise Sampler because you get a little bit of everything! That heavenly hash brown casserole is INSANE, I could eat it for the rest of my life! true story! The grits, with the warm maple syrup and gobs of butter, yummmm! The baked apples.GAH! The biscuits and gravy, lord have mercy! The smoked Sausage! I always ask for all sausage, And skip the one piece of bacon and one piece of ham, pile on that tasty sausage please! The eggs are a after thought for me and fill in the blanks while I am trying to figure out what to eat next! The service is always great! We are generally a table of 6-12 people, and they always get our order right.
(4)
Allan K.
Simply the best Chicken and Dumplings in the world. I have been wanting to come back for many years and it was totally worth the wait. a lets not forget the hot biscuit's and butter.......
(4)
Tatiana G.
Great french toast especially the cinnamon french toast!!!
(5)
Katie T.
What can I say about my favorite restaurant in America? I was used to eating almost weekly at a Cracker Barrel when living in Florida. They don't have them in California so I was willing to drive quite a bit while visiting a friend in AZ just to eat at one. I was not disappointed. I got biscuits and gravy - a cracker barrel staple. This place was amazing. Service was excellent, and the manager even came to check on our group of eight.
(4)
OC L.
Great iced tea. Terrific Roast Beef and mashed potatoes. Love the biscuits. You can't go wrong at Cracker Barrel.
(5)
Eli H.
One of my favorite breakfast places and best place for stocking stuffers for the kids. I have never been here for dinner but breakfast rocks! I usually order the bacon and eggs which has some uncle, grandpa, or distant cousin in the name...yeah who cares the grub is good. The bacon always comes out perfectly crisp with no soggy fat on it, the eggs always perfect as ordered, the hash brown casserole is a mixture of cheese and potato that is so perfect I am pretty sure they made a pact with the devil. I love the fresh squeezed OJ (has a little pulp cause its REAL), the coffee is always great, my wife loves the pancakes. The service is always quick but I wish they had call ahead seating like Mimi's because this place gets so busy but even still there is never more than a 15 minutes wait (haven't been there on a holiday). Check out the gift shop on the way out and you have been rualized!
(5)
Eli H.
One of my favorite breakfast places and best place for stocking stuffers for the kids. I have never been here for dinner but breakfast rocks! I usually order the bacon and eggs which has some uncle, grandpa, or distant cousin in the name...yeah who cares the grub is good. The bacon always comes out perfectly crisp with no soggy fat on it, the eggs always perfect as ordered, the hash brown casserole is a mixture of cheese and potato that is so perfect I am pretty sure they made a pact with the devil. I love the fresh squeezed OJ (has a little pulp cause its REAL), the coffee is always great, my wife loves the pancakes. The service is always quick but I wish they had call ahead seating like Mimi's because this place gets so busy but even still there is never more than a 15 minutes wait (haven't been there on a holiday). Check out the gift shop on the way out and you have been rualized!
(5)
Mandah C.
My breakfast was disgusting last time. Waits have been so long! Waiter was dull. My eggs were half cooked. Way over priced.
(3)
David B.
This is very good "cafeteria style" food. The store provides a very nostalgic feel and waitstaff is very courteous, We went on a Sunday early afternoon and the wait was not as long as expected. Food quality was good but obviously pre-prepared.
(3)
Mr K.
Park your RV here Then walk in And buy some jam And nuts And steak sauce And crackers. Walk around to the holiday sounds of Lonestar. Country music, so soothing. Like Cheez N' Crackers in your childhood lunchbox. But it's time to sit down now. You're hungry. It's 1 pm and you're already on 4th meal. So order some chicken fried steak. And hashbrown casserole. Fried okra, too. But don't forget to get Diet Coke. Because Diet Coke won't make you fat. Then pay your bill. And go back to your RV. And drive away. Into the sunset. With your new Lonestar CD.
(2)
Ina M.
Favorite lunch place! You can have breakfast at noon :)) beware, however, the quality of food and service decreases 10-fold at 1pm. Do not come here at 1pm!
(3)
Jeff M.
Over the years I have visited this location on a frequent basis. The thing I love about this restaurant is the friendly staff and service. This is my families favorite spot for breakfast. Whenever I decide to do an interview off site from my office I always choose this place. If you're looking for a one-of-a-kind experience with large portions for a reasonable price this is where you want to go. From breakfast to lunch to dinner and even a Christmas or Thanksgiving dinner, I promise you won't be disappointed.
(5)
Kaitlan C.
I've only ever been for breakfast and their hash brown casserole is worth the trip in and of itself. Wow. We are pretty boring here but they do fantastic French toast, buttermilk pancakes, and biscuits and gravy. I find if you stick to their basic menu, you won't go wrong! I find that when I try one of the seasonal specials is when I'm most disappointed. Breakfast can get pretty crowded on the weekends but they get you seated pretty quickly.
(4)
Jamie L.
Super cute place with great service and great breakfasts. The breakfast selection was varied and prices were reasonable! It felt homey and comfortable in the restaurant which made the food extra delicious!
(5)
Ina M.
Favorite lunch place! You can have breakfast at noon :)) beware, however, the quality of food and service decreases 10-fold at 1pm. Do not come here at 1pm!
(3)
Sassoun H.
Okay, let's get one thing straight right off the bat. the only reason I'm giving this place 2 stars is because the employees are really nice, the general store is really cute, and overall, it has a very cozy, comfy, Litt-House-on-the-Prairie vibe going on. One star is too much for the food they are serving. The grits were just a bowl of flavorless mush. No salt, no pepper, no butter. Nothing. Just flavorless slop. The same goes for the gravy. Lukewarm, under seasoned, and clumpy. The biscuits were okay. Too small and not enough butter for my taste, but they were the best part of the meal by far. The sausage patties were tiny, tough, and I can swear they came out of a Jimmy Dean microwavable sausage packet. The sausage patty in a McDonald's sausage McMuffin with egg is 10 times better. Did I say 10 times? I meant a hundred!! The menu says their bacon is apple-cured-and-smoked, fancy-schmancy, peppered something-or-other bacon. I must have ordered the Ralphs-plain-wrap bacon because what I got was three (small) slices of your everyday, standard, garden variety, regular ol' bacon. The board in the country store says they sell loaves of fresh sourdough bread. I ordered sourdough toast with my meal. I'm almost certain it's the same sourdough bread I have in my pantry at home that I bought at the grocery store. Not sure why they wouldn't serve their fresh sourdough bread with breakfast. Apparently, they have some kind of special flavored butter that they only serve upon request. LAME! What if it's your first time there and you don't know you're supposed to request it? If a restaurant has an item that they are proud of and sets them apart from other restaurants, they should offer it up for free all day long so people come back for it! P.S. - I'm pretty sure I did request the special butter, it just never arrived. Oh yeah, and what is with having to get up and go to the cashier to pay? Why can't we just pay the waitress? There are tons of them all over the place!!! If you are visiting from out of town, it is a cool place to check out on your way out of Dodge. But, if you're looking for breakfast, look about 50 yards east and you'll see Denny's. "Moons Over My Hammy" baby!!!!
(2)
Pete H.
Cracker Barrel is known for its comfort food and has an old charm to it. The waitress seemed overworked and she got the order wrong 3 times. I've gone twice. You have to pay at the cashier, and both times I had to tell the cashier to tip. What place doesn't ask you to tip their waiters?
(1)
Joanne S.
This CB use to be our ultimate b'fast stop on the way to Lake Pleasant or driving out of town. We were there so often that one yr they sent us a Christmas card - so I know what I'm talking about. The quality of food has slid to the very depths of the barrel. Once delicious, warm bisquits are now hard as rocks. Ask for crisp bacon and you get wiggly hunks of pork. Their eggs are rarely cooked as requested by the customer. Hot cakes couldn't be cut with a knife and fork (last time there). However, my biggest complaint....soft drinks have NO carbonation...EVER! If you mention this to your server, they say I'm sorry, and bring you another one....the SAME WAY!! WE'VE MENTIONED THIS SOFT DRINK PROBLEM FOR AT LEAST 10 years, and it's still the same. So, although I'll miss my waitress Norma (excellent by the way), I won't be a Cracker Barrel customer any more.
(1)
Dee R.
We came here several months ago on our summer vaca to arizona. We enjoyed it. I am a typical tourist but my husband raved about how much I would like it...and I did. Wait times can be quite long, esp on weekend mornings but there is an awesome gift store with souvenirs and clothes and fun little novelty toys for the kiddos. Food was great. We ordered a bunch of different things. French toast, biscuits and gravy, eggs and bacon, oatmeal and fresh fruit...I think we tried it all. It was all great. I just wish they had this chain in CA.
(4)
Zion B.
I've always liked this restaurant, and I go there sometimes for comfort food. The food is usually very very consistent. I especially like the fried chicken breasts on Sundays. Today however I was a bit disappointed. The food was average at best. I had the chicken and dumplings and my partner had the turkey with dressing. The turkey was very dry. The chicken and dumplings was excellent. But my biggest problem overall was how slow the service was. it took them a long time to find us a seat, and it wasn't because there were too many people there. We had to ask for drink refills about three times. The beef stew soup was really bad. Just didn't have any flavor. What I still come here? Yes I probably would. But I don't have high expectations anymore.
(3)
Randy C.
We went here yesterday, and was told by the server that there would be a 5 to 10 minute wait. I looked through the window and the place was only half full. It turns out that a kitchen employee had called in sick, and instead of seating more people, they would make them wait until the kitchen could catch up. MMM, sounds like a bad management decision to me. We finally were seated, and our food was ' OK ". I had a Cheeseburger & Fries, and my Wife had Chicken Fried Chicken. The gravy tasted like it came out of a package, but everything else was OK.
(3)
Kelli N.
This place has the best pancakes I have ever tasted!! You have to try them if you come here. Fast and very friendly service as well
(5)
Andi K.
My daughter and I were blissfully unaware of the bigotry supported by Cracker Barrel and have since stopped going. This location is often understaffed and unable to handle the weekend crowds anyway.
(1)
Chris W.
Quite possibly the loudest place on earth! It's so crazy in this place that I can't fault the waiters and waitresses. My girlfriend and I order the same thing every time "Eggs in the basket, crispy bacon and crispy hashbrowns" and every time it looks like two different meals?? One's perfect and one looks under done and they always have to bring out my hashbrowns later..I like having my meal served all at once. I don't want to be hard on the staff because it's so crazy in there ...but man..I have a headache when I leave this place...
(3)
Erick B.
Cracker Barrel has some great food at reasonable prices. If you are used to southern cooking like I am ( My Grandma ) then this is the place for you. I love their Chicken N Dumplins ! You can not go wrong at Cracker Barrel. Yes, I'm a fan !
(4)
Diana B.
Usually, we have an excellent experience at Cracker Barrel. It's one of our favorite places for breakfast/lunch when my family comes to visit. However, Flo's rudeness to our table and the table next to us left us feeling less than pleased after our meal. During our ordering, she was quick and didn't answer questions. In addition, she curtly said to my friend, "The mamma's French toast breakfast comes with eggs and bacon. And you're okay with that." Instead of even offering other options to my friend or waiting for her to question the side options; my friend has never been here before, so she had no idea sausage was an option because of how curtly Flo said it. Furthermore, she never took our drink order. She brought water initially saying she didn't have time to take our order yet and then came back to take our food order; she seemed upset to have to take our drink order when we had to later ask. She also spoke slower and louder as if she was taking to someone with special needs when speaking to my mother; my mother is just in a walker, and not with any mental incapacities that would warrant that type of speech. She seemed to have this same demeanor with the two elderly gentleman we were seated by. She also openly complained to our table that she had to help them before helping us; it was an awkward exchange. I understand that the restaurant is packed, and service is rushed, but her attitude isuncalled for. Our table of 6 is filled with people who work in the service industry, so trust me when I say we know how hard it is. However, none of us have ever made a table feel uncomfortable by rude treatment or the treatment of the table next to them. Flo still received a tip of 15%; because I know what it's like to survive off tips. However, I would like to say that she missed out on something much bigger. More importantly, it brought down my rating of Cracker Barrel.
(2)
DeeAnna M.
This cracker barrel is sort of off the grid but totally worth the odd location. The food is very good. The staff has been friendly and attentive on all occasions in my experience.
(5)
Lee Ann W.
Out of all the Cracker Barrels we have been to, this overall is the best! Staff was efficient and friendly. Drinks were filled regularly without being asked. Place looked clean :) Wish the fireplace was lit! Food was consistent and hot. All orders were correct for a party of 6. Wish we lived closer to this location to come back more often.
(4)
Jezibell K.
Normally I like breakfast at Cracker Barrel but this one In particular is not up to par! Gave this place two shots and will not be coming back. Terrible service and food. Drive to the arrowhead location for better food for some reason.
(1)
Amy R.
I always find it hard to find decent breakfast places. I recently had a business meeting at Cracker Barrel and was happy with y experience. They have a large breakfast menu so there is something for everyone. Their little store also has some unique gifts, which are perfect for stocking stuffers. Bring a big appetite for here!
(4)
Justin M.
I didn't grow up with Cracker Barrel, and I was never that familiar with it. I have now dined at a Cracker Barrel restaurant a total of 3 times: Pennsylvania, Utah and now Arizona. Though I know, as a company, they have some different views on things than I do I have always thought their food was simply good ol' homestyle cooking and I have enjoyed it. And this 3rd time was no exception. We went for Thanksgiving, as we had our family's 'traditional' Turkey Day the weekend prior for scheduling purposes. First off, I want to say "Thank You" to those who worked on Thanksgiving Day. Whether they had the option to work or not, we appreciate you and your GREAT service. The place was busy and we went at 11am. We had to wait a bit longer than they initially told us but we were not about to complain - we expected to wait even longer than that! It was so annoying to see people complain about lines and waits, that's why you stay home on one of the busiest days of the year then! I had to argue with the cashier when she thanked ME for MY patience! With that said, that's the only tough part of the restaurant's set up. You go to the cashier in the shop to pay for your dining bill, so when it's really busy, things get crowded and a bit pushy. (We wondered how many jerks have just walked out without paying!) Also, all of the people who ordered to-go meals were also trying to get in there ahead of people. The parking lot is also not set up to handle such crowds, especially for their Thanksgiving to-go meal deal - we were waiting to see some yelling matches! But the food, spot on and tasty! I opted for Meatloaf on Turkey Day (I'm such a rebel). Meatloaf, mash, corn and mac'n'cheese - yes please! So good when you mix it together and then put it on a roll. I have to say that I wasn't a huge fan of their corn bread, I like it a little more moist and sweet, but to each their own. I don't think I could eat here every day (like my boyfriend's Dad does...seriously), but I am thinking we definitely need to come back more often! I wish I remembered our server's name, she's a gem!
(4)
Kerry S.
Poor service, one dinner order wasn't placed with the kitchen, and raw pancakes. I'm a better cook than the guys in back. Likely won't return.
(1)
Jamie H.
This place seriously hit the spot. I ordered Mamma's Pancake Breakfast. The pancakes were so hot and fluffy, they even brought out real maple syrup no charge. I ordered my eggs over easy and they came out perfect whites cooked yellow runny, yum. When you walk in they have a full gift shop so we even got some last minute Christmas presents on the way out. The server was very friendly and even my iced tea to go. All in all it was delicious and we will be back.
(5)
Stacy F.
Headed here for a good old fashioned breakfast, since they are one of our go to places. Pretty standard location for the chain with the country store up front to look through if there is a wait. We were fortunate enough to get seated right away. Our waitress came over within a minute or two to take our order. Food came out within 7-10 minutes after, so not long to wait at all. Everything was made as requested. The only real complaint we have is the eggs. It seems that they probably cook them to order in the pan and that they continue to cook on the plate, which means they are going to overcook just a touch. Not really a big thing. There was a bit of the line at the cash register, but the place is always busy in the mornings, so this wasn't too surprising! Overall: A- Standard CB location, good for breakfast, service was decent!
(4)
Kelly C.
The food is decent, but the service is spotty at best. You may get a good server or not, you never know. But my complaint is that when you have to pay at the counter, no matter how many customers are lined up, they usually only have one cashier and never seem to call anyone else to help out. I would shop there after dining, but if the line is short, I'll go ahead and pay just to save the long wait. Get with it and have the servers take the money, then the only people at the checkout counter are shoppers.
(2)
Angela R.
Cracker Barrel is probably about the same nationwide...only visited a few. They are consistently good for low price breakfast. We visit this one for late-night light eats We dance every Sunday night at West Coast Swing Dance club and this CB is on our way home. (better to eat after lots of dancing, instead of before) Location is visible from I-17, however, not simple access, therefore, google map or phone for easy turns to take. Turkey bacon is WONDERFUL! Blueberry pancakes good with fresh berries. Biscuits fresh home made! Rob the night manager is very helpful and kind. Such a nice man! Rob is African American and well deserving of management position for the long term! I am quite shocked to see one reviewers' claim of bigotry! We have seen Hispanic and African employees AND customers. The atmosphere seems very accommodating for ALL! Servers are friendly and helpful. The ladies in the gift shop are all very sweet. I purchased some great gifts for friends in this store! They very much liked the products I gifted! There is so much to see...it will take time to peruse it all! If you haven't tried Cracker Barrel...give then a try. It's basic home style comfort food, but good for the value.
(4)
Chukki S.
I think the food was pretty average. They have this weird old lady store before you enter the restaurant. Last we came here we didn't even get seated after waiting for about a half hour. I think if you grew up with this place then it's great, but if you're not familiar with it you probably won't be that impressed.
(3)
Melissa T.
Went there for a bday breakfast on Sunday 02.15.15 service was good, food was tasty, but I had an issue with a foreign object in my meal.. Told the manager and he was very nice about it, and took care my bill. I really liked how he was so nice and really seemed to care about the customers. I will go back, this place has good customer service. Thank you Manager
(4)
Amber G.
I've never been to a worse Cracker Barrel. Let me start off by saying, the food was great, this review is solely based on the way we were treated by the staff and manager at this location. Upon arriving, we had a large party so naturally we had to wait quite a bit longer than the normal wait time. We were waiting inside the store area because it was about 95 degrees outside, and no one wants to wait for an hour plus in that kind of weather. We had been waiting inside for a while already and one of the workers in the store made a comment that we could wait outside. We told him it was hot out there so that's why we were waiting inside (mind you, people from our party were actually purchasing things from the store). So, very smart ass, he says, "oh you guys must not be from around here". And starts to walk away, then under his breath, he says, "you need to grow some hair on your balls". WTF?!? Yes, we are not from AZ, we are one state over...where we also have hot weather. But seriously, WHO IN THEIR RIGHT MIND would make a comment to CUSTOMERS saying something so rude and disgusting?!? This guy was asking for trouble. At this point, my husband is absolutely pissed and he is not the type of guy to get mad about much, he's the peacemaker that's always level headed. Well the guy comes back out and starts talking shit with one of the other workers that's behind the cash register, they start looking at us and laughing while making jokes about how hot it is outside. My husband approaches them and tells them they need to stop saying stuff about us. So the guy who originally made the comment, decides to go to the back room (I'm assuming he was scared he was gonna get his ass kicked). I call for a manager because things are starting to escalate. The manager comes out (didn't get his name but he has gray hair and glasses) and I tell him what happened and what the employee said to us. He acts surprised and says he's going to go talk to him, so he also disappears to the back room. About 10 mins later, he comes out, does not say ONE WORD to anyone in our party, and acts like nothing happened at all. I obviously cannot believe that this just happened. To be treated so horrible by a company who prides their self in family, and then the manager doesn't even apologize or handle the situation at all....it's a joke. Anyway, we ended up eating there since we already waited so long, and our waitresses were actually pretty awesome. But it was just a really bad experience for us. We are from California and we go to Cracker Barrel every year when we come here for my husbands hockey tournament. We definitely won't be coming back to this location.
(1)
Iris A.
The food here was ok. However I got some dinners to go and when I was eating my greens with my catfish I almost swallowed some green plastic. Gross. I couldn't bring it back since I was busy with training and I was visiting AZ. Don't think I'll be returning either.
(3)
Jenn S.
Best pancakes EVER! I kid you not when I say this. So delicious and buttery. Me and my boyfriend had breakfast here. Our server Brian came to our table a little late and I think another server tried to swoop his table haha. He sort of talked over my boyfriend and I and focused on bigger parties that he had. We also had to remind him to bring us things we asked. Other than that food came out fast and was really good! Would definitely come back again for the pancakes.
(4)
Elizabeth T.
Personally I love this restaurant. I brought one of my friends who decided to order a healthy option and he was really disappointed with the portion sizes and taste. If you are coming here order off the menu and be prepared for a little extra calories but a lot of extra taste.
(5)
Jeremy R.
This place is great and not to mention excellent customer service. My waitress Renata was attentive and on her game. Food was hot, fresh and a pleasure to eat. I will definitely be back to this location next time I visit Phoenix.
(4)
Julie S.
When we're not counting calories we go here. The food tends to be not so health-conscious, it is good old comfort food. Is not the best but it's also not the worst the food and the service are very consistent and the cheesy hashbrowns are very yummy. I actually prefer Village Inn but Cracker Barrel is a close second
(4)
Elizabeth P.
When most white people go to eat dimsum at a Chinese restaurant, they are usually clueless and have no idea what anything is and what to order. I am Asian, and this is how I felt my first time at Cracker Barrel. Note to self: chicken and dumplings does NOT equal chicken dumplings. Although I had a great time here because of the fun decor, games at the table, and the overall "whiteness" of the place, I found the food to be really heavy. I left feeling like the food I had just eaten would sit in my colon for days. I would come back, just not too often.
(3)
Lacee B.
I LOVE this place, it brings out my inner fat kid. I always get the Old Timer Breakfast and finish it all (which is shocking because I never finish anything). The staff is always super friendly and the food always comes out hot and fast. Their bacon is amazing-soft and chewy and their hash brown casserole is excellent. Can't wait to go back!
(5)
Brad S.
Consistent quality comfort food and friendly service make this a nice family restaurant. For some reason I can't leave without buying candy but then that's half the fun.
(3)
Jolly M.
I found many Cracker Barrel's in TN. Never heard of it before and they were all over the place back east. Interesting enough I recently drove by this location and checked it out with a fellow nursing classmate and so happy I did. I very much enjoyed their service. Very pleasurable! I highly recommend their grilled trout, mac-N-cheese and biscuits. Reasonably priced! : ) I would say pass on the corn bread, chicken dumplings are an odd shape, texture and flavor. Not any chicken dumpling I've ever seen or tried. I also recommend purchasing their own brand label of a Cast Iron Skillet. A good size is only $20!! If you're a cook/chef at heart, it's a fabulous deal and quality! : )
(4)
Jody C.
Had breakfast there this morning and really enjoyed it. Great food, but a little hard to find.
(5)
Chuck S.
I've been to Cracker Barrel all over the country and this is, by far, the worst. Horrible customer service from not very knowledgeable wait staff. The waitress wouldn't substitute my girlfriend's sliced tomatoes because "they're a garnish, you're not supposed to eat it." Oh really? Then why is it a menu item? The manager simply refused to help or provide an explanation. CB is usually very good and I was very disappointed. Won't be coming back.
(1)
Daren C.
I was wondering why there weren't many lunch reviews... cuz they are just ok. I had a steak burger, cooked medium (blech) salad and beans. Salad, sad little boring salad with packaged Blue cheese, even though they serve blue cheese crumbles as a topping for the burger. Burger was fried, I would say well done but still juicy, no seasoning. Beans were wonderful. Bisquit was good. All-in-all "GO FIR BREAKFAST". (you like my country slang?)
(3)
Chrysty C.
I enjoy it here every single time I come! Service is always friendly and quick! Usually when you order orange juice, it comes in a tiny cup. Here you get a nice large glass of it! And the pancakes are a must every single time! Their syrup is always served warm, and it's the best syrup you can find!
(5)
andrew c.
ZERO complaints over 15 years and dozens of locations across the US. Was looking for that southern comfort warm and fuzzy feeling. BUT IT WAS NOT HERE After the first waitress was unfamiliar with the new menu items (not too terrible)... another person brought the food out and slammed down every item onto the table, and to the wrong person despite my reaction and attempt to move them over to my girlfriend... lucky guess she got the childs order to the right spot. Then got attitude like we had done something wrong like switched seats or something. Did not get all items out at once, which made my plate look stupid because it was only half full. In addition to giving the wrong plates out, since it was a different person we didn't get the requested ranch dressing until prompted with an attitude 'do ya need anything else?' The ranch was brought out by the initial waitress and the check dropped off... kinda early? And we were never spoken to again! We sucked all first round drinks dry, left food on the table... especially our 4 year olds uncooked pink hamburger which had 0% chance of being rectified because we no longer existed to anyone. AND THIS WAS THE FIRST TIME I'VE NEVER TIPPED. I've always left SOMETHING to at least reflect the performance of someone on the staff, but I have nothing good to say about this visit. The cashier asked how everything was, but was clearly unequipped to handle a negative reaction. I didn't spill the whole scoop, merely shared my disappointment to no empathy or effort to make resolution. So I paid cash and took my change, leaving nothing and heading straight for the exit. I feel bad for how a couple people representing an entire nation wide chain can impact a faithful customer in such a way, and the reaction they forced out of me to leave no $$. Sadly it's true that bad service can ruin everything, the food didn't taste right, there was no warm fuzzy comforting feeling, and I looked at and bought nothing in the shop out front. Sad day, it was a very sad day but due to a great record in the past I can't hit the 1 star. Better luck next time CB but it will probably be a long time because I dont want to risk another awful experience when Im looking for something that should feel familiar.
(2)
Michael V.
Food is great. Service is horrible. I would give the food a 4 and the service a 1. I absolutely love CB but its so hard to go when you know the service is going to be so bad. It just seems like the waitress is on her 1st day and has too many customers. I always get the french toast and its amazing every time. If only I could get a good waitress to go with the food and this would be a 5 star. Please CB- Hire some good waiters and crack down on the bad ones.
(3)
Patrick M.
This is a great breakfast stop! Gotta love the homemade biscuits... are you kidding me! Awesome! CB is a huge chain but they do some great things. The only thing is the way they have designed the space the servers are in the back a lot... too much. They need to be on the floor more to make sure the cups stay filled up!
(5)
John C.
Simple American food, fairly well done. Pleasing atmosphere and friendly staff, reasonable prices.
(4)
Mandy R.
I call it Crapper Barrel, enough said.
(2)
Rich K.
We don't have Cracker Barrell in CA so we always stop in for some country cookin' while visiting AZ. Today we learned they changed the menu and removed some of our favorite items. They added a few menu items that do not compliment their "country comfort food" theme. I guess their executives don't know who their customers are or why people choose their restaurants.
(1)
Philadelphia F.
I go to CB for breakfast on Tuesdays. Always a very good breakfast, no wait and great customer service. For a chain restaurant I am very impressed with how much the staff seems to care about your time in their restaurant. It is clear they want you to have a great experience in their restaurant. So many different places to try for breakfast. I have yet to try these places cause Crackerbarrell has given me no reason to go elsewhere. Really like their coffee too. The staff always makes sure I do not have an empty cup and even offer a to go cup of coffee. Keep up the good work CB.
(5)
Carrie R.
We crave Cracker Barrel when we travel....mostly because we don't have one in San Diego. Their cheesy hashbrowns are yummy! This is not really a "good for you" place to eat. But they always deliver good food and good service. Plus, the country store smells so good when you walk in!
(4)
Ema S.
There are only two reasons i would return to Arizona. 1. To visit my cousin!! 2. Momma's French Toast Breakfast OMG...this place is to die for! I came here for breakfast and ordered the Mommas French Toast. Seriously the best french toast I have ever had...even...SHHH don't tell grandma...but yes better than my grandmas! They use sourdough toast to make the french toast and omg just so good. I'm just sad they don't have them in California. Service was Excellent.. I think her name was Yesenia ...but yeah she was awesome! Our coffee and Ice tea was full at all times!! I am already planning my trip in December and Cracker Barrel is definitely one of my stops on my way!
(5)
Ryan C.
Not much to say here, because aside from all the fake-country-flare, there's really not much going on. I'm reminded of one of the characters played by Meg Ryan in 1990's Joe vs. the Volcano -- the 'flib-a-da-jib-et' lady who kept saying, "I have no response to that". Pile up all the country kitsch you want, whether in the lobby or on the plate, and I just have no response to that.
(3)
Crystal G.
As soon as we sat down the waiter said "im off in 10 minutes, i cant wait" wow, there is a way to start a meal! food is bland. had to grab a waiter for refills. my waiter would come over, sigh very loud and ask if needed anything else. wont come back because the food and service sucked!
(2)
Louie R.
Walking into this place feels like walking into my home. You might be wondering why it feels like my home, and that's because I used to live in a barn. No, really, I did. The best thing about coming here is the cookin'. If the wife could cook this good, she would probably get more kisses from me. The pancakes taste like pancakes. The bacon is very crunchy and thick. The hashbrown casserole is very hashbrown casseroley. It tastes the way food should taste! I would recommend this place! A++ WOULD BUY AGAIN!
(5)
Paul T.
I have been eating here regularly for lunch. Their Chicken "Country House Salad" lunch combo is a very good deal. $5.99 for a decent sized salad with grilled chicken and mixed greens and a baked potato or soup. Since it is summer here, I do not like to eat heavy/hot food as I work in the heat most days so this combo is very appealing.
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Brunch Parking : Private Lot Bike Parking : Yes Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : No Outdoor Seating : No Wi-Fi : No Has TV : No Waiter Service : Yes Caters : No
Tatiana G.
Great french toast especially the cinnamon french toast!!!
(5)Katie T.
What can I say about my favorite restaurant in America? I was used to eating almost weekly at a Cracker Barrel when living in Florida. They don't have them in California so I was willing to drive quite a bit while visiting a friend in AZ just to eat at one. I was not disappointed. I got biscuits and gravy - a cracker barrel staple. This place was amazing. Service was excellent, and the manager even came to check on our group of eight.
(4)Jezibell K.
Normally I like breakfast at Cracker Barrel but this one In particular is not up to par! Gave this place two shots and will not be coming back. Terrible service and food. Drive to the arrowhead location for better food for some reason.
(1)Angela R.
Cracker Barrel is probably about the same nationwide...only visited a few. They are consistently good for low price breakfast. We visit this one for late-night light eats We dance every Sunday night at West Coast Swing Dance club and this CB is on our way home. (better to eat after lots of dancing, instead of before) Location is visible from I-17, however, not simple access, therefore, google map or phone for easy turns to take. Turkey bacon is WONDERFUL! Blueberry pancakes good with fresh berries. Biscuits fresh home made! Rob the night manager is very helpful and kind. Such a nice man! Rob is African American and well deserving of management position for the long term! I am quite shocked to see one reviewers' claim of bigotry! We have seen Hispanic and African employees AND customers. The atmosphere seems very accommodating for ALL! Servers are friendly and helpful. The ladies in the gift shop are all very sweet. I purchased some great gifts for friends in this store! They very much liked the products I gifted! There is so much to see...it will take time to peruse it all! If you haven't tried Cracker Barrel...give then a try. It's basic home style comfort food, but good for the value.
(4)Chukki S.
I think the food was pretty average. They have this weird old lady store before you enter the restaurant. Last we came here we didn't even get seated after waiting for about a half hour. I think if you grew up with this place then it's great, but if you're not familiar with it you probably won't be that impressed.
(3)Melissa T.
Went there for a bday breakfast on Sunday 02.15.15 service was good, food was tasty, but I had an issue with a foreign object in my meal.. Told the manager and he was very nice about it, and took care my bill. I really liked how he was so nice and really seemed to care about the customers. I will go back, this place has good customer service. Thank you Manager
(4)Jeff M.
Over the years I have visited this location on a frequent basis. The thing I love about this restaurant is the friendly staff and service. This is my families favorite spot for breakfast. Whenever I decide to do an interview off site from my office I always choose this place. If you're looking for a one-of-a-kind experience with large portions for a reasonable price this is where you want to go. From breakfast to lunch to dinner and even a Christmas or Thanksgiving dinner, I promise you won't be disappointed.
(5)Sassoun H.
Okay, let's get one thing straight right off the bat. the only reason I'm giving this place 2 stars is because the employees are really nice, the general store is really cute, and overall, it has a very cozy, comfy, Litt-House-on-the-Prairie vibe going on. One star is too much for the food they are serving. The grits were just a bowl of flavorless mush. No salt, no pepper, no butter. Nothing. Just flavorless slop. The same goes for the gravy. Lukewarm, under seasoned, and clumpy. The biscuits were okay. Too small and not enough butter for my taste, but they were the best part of the meal by far. The sausage patties were tiny, tough, and I can swear they came out of a Jimmy Dean microwavable sausage packet. The sausage patty in a McDonald's sausage McMuffin with egg is 10 times better. Did I say 10 times? I meant a hundred!! The menu says their bacon is apple-cured-and-smoked, fancy-schmancy, peppered something-or-other bacon. I must have ordered the Ralphs-plain-wrap bacon because what I got was three (small) slices of your everyday, standard, garden variety, regular ol' bacon. The board in the country store says they sell loaves of fresh sourdough bread. I ordered sourdough toast with my meal. I'm almost certain it's the same sourdough bread I have in my pantry at home that I bought at the grocery store. Not sure why they wouldn't serve their fresh sourdough bread with breakfast. Apparently, they have some kind of special flavored butter that they only serve upon request. LAME! What if it's your first time there and you don't know you're supposed to request it? If a restaurant has an item that they are proud of and sets them apart from other restaurants, they should offer it up for free all day long so people come back for it! P.S. - I'm pretty sure I did request the special butter, it just never arrived. Oh yeah, and what is with having to get up and go to the cashier to pay? Why can't we just pay the waitress? There are tons of them all over the place!!! If you are visiting from out of town, it is a cool place to check out on your way out of Dodge. But, if you're looking for breakfast, look about 50 yards east and you'll see Denny's. "Moons Over My Hammy" baby!!!!
(2)Pete H.
Cracker Barrel is known for its comfort food and has an old charm to it. The waitress seemed overworked and she got the order wrong 3 times. I've gone twice. You have to pay at the cashier, and both times I had to tell the cashier to tip. What place doesn't ask you to tip their waiters?
(1)Joanne S.
This CB use to be our ultimate b'fast stop on the way to Lake Pleasant or driving out of town. We were there so often that one yr they sent us a Christmas card - so I know what I'm talking about. The quality of food has slid to the very depths of the barrel. Once delicious, warm bisquits are now hard as rocks. Ask for crisp bacon and you get wiggly hunks of pork. Their eggs are rarely cooked as requested by the customer. Hot cakes couldn't be cut with a knife and fork (last time there). However, my biggest complaint....soft drinks have NO carbonation...EVER! If you mention this to your server, they say I'm sorry, and bring you another one....the SAME WAY!! WE'VE MENTIONED THIS SOFT DRINK PROBLEM FOR AT LEAST 10 years, and it's still the same. So, although I'll miss my waitress Norma (excellent by the way), I won't be a Cracker Barrel customer any more.
(1)Kaitlan C.
I've only ever been for breakfast and their hash brown casserole is worth the trip in and of itself. Wow. We are pretty boring here but they do fantastic French toast, buttermilk pancakes, and biscuits and gravy. I find if you stick to their basic menu, you won't go wrong! I find that when I try one of the seasonal specials is when I'm most disappointed. Breakfast can get pretty crowded on the weekends but they get you seated pretty quickly.
(4)Jamie L.
Super cute place with great service and great breakfasts. The breakfast selection was varied and prices were reasonable! It felt homey and comfortable in the restaurant which made the food extra delicious!
(5)Ina M.
Favorite lunch place! You can have breakfast at noon :)) beware, however, the quality of food and service decreases 10-fold at 1pm. Do not come here at 1pm!
(3)Dee R.
We came here several months ago on our summer vaca to arizona. We enjoyed it. I am a typical tourist but my husband raved about how much I would like it...and I did. Wait times can be quite long, esp on weekend mornings but there is an awesome gift store with souvenirs and clothes and fun little novelty toys for the kiddos. Food was great. We ordered a bunch of different things. French toast, biscuits and gravy, eggs and bacon, oatmeal and fresh fruit...I think we tried it all. It was all great. I just wish they had this chain in CA.
(4)Zion B.
I've always liked this restaurant, and I go there sometimes for comfort food. The food is usually very very consistent. I especially like the fried chicken breasts on Sundays. Today however I was a bit disappointed. The food was average at best. I had the chicken and dumplings and my partner had the turkey with dressing. The turkey was very dry. The chicken and dumplings was excellent. But my biggest problem overall was how slow the service was. it took them a long time to find us a seat, and it wasn't because there were too many people there. We had to ask for drink refills about three times. The beef stew soup was really bad. Just didn't have any flavor. What I still come here? Yes I probably would. But I don't have high expectations anymore.
(3)Randy C.
We went here yesterday, and was told by the server that there would be a 5 to 10 minute wait. I looked through the window and the place was only half full. It turns out that a kitchen employee had called in sick, and instead of seating more people, they would make them wait until the kitchen could catch up. MMM, sounds like a bad management decision to me. We finally were seated, and our food was ' OK ". I had a Cheeseburger & Fries, and my Wife had Chicken Fried Chicken. The gravy tasted like it came out of a package, but everything else was OK.
(3)Kelli N.
This place has the best pancakes I have ever tasted!! You have to try them if you come here. Fast and very friendly service as well
(5)Andi K.
My daughter and I were blissfully unaware of the bigotry supported by Cracker Barrel and have since stopped going. This location is often understaffed and unable to handle the weekend crowds anyway.
(1)Diana B.
Usually, we have an excellent experience at Cracker Barrel. It's one of our favorite places for breakfast/lunch when my family comes to visit. However, Flo's rudeness to our table and the table next to us left us feeling less than pleased after our meal. During our ordering, she was quick and didn't answer questions. In addition, she curtly said to my friend, "The mamma's French toast breakfast comes with eggs and bacon. And you're okay with that." Instead of even offering other options to my friend or waiting for her to question the side options; my friend has never been here before, so she had no idea sausage was an option because of how curtly Flo said it. Furthermore, she never took our drink order. She brought water initially saying she didn't have time to take our order yet and then came back to take our food order; she seemed upset to have to take our drink order when we had to later ask. She also spoke slower and louder as if she was taking to someone with special needs when speaking to my mother; my mother is just in a walker, and not with any mental incapacities that would warrant that type of speech. She seemed to have this same demeanor with the two elderly gentleman we were seated by. She also openly complained to our table that she had to help them before helping us; it was an awkward exchange. I understand that the restaurant is packed, and service is rushed, but her attitude isuncalled for. Our table of 6 is filled with people who work in the service industry, so trust me when I say we know how hard it is. However, none of us have ever made a table feel uncomfortable by rude treatment or the treatment of the table next to them. Flo still received a tip of 15%; because I know what it's like to survive off tips. However, I would like to say that she missed out on something much bigger. More importantly, it brought down my rating of Cracker Barrel.
(2)Justin M.
I didn't grow up with Cracker Barrel, and I was never that familiar with it. I have now dined at a Cracker Barrel restaurant a total of 3 times: Pennsylvania, Utah and now Arizona. Though I know, as a company, they have some different views on things than I do I have always thought their food was simply good ol' homestyle cooking and I have enjoyed it. And this 3rd time was no exception. We went for Thanksgiving, as we had our family's 'traditional' Turkey Day the weekend prior for scheduling purposes. First off, I want to say "Thank You" to those who worked on Thanksgiving Day. Whether they had the option to work or not, we appreciate you and your GREAT service. The place was busy and we went at 11am. We had to wait a bit longer than they initially told us but we were not about to complain - we expected to wait even longer than that! It was so annoying to see people complain about lines and waits, that's why you stay home on one of the busiest days of the year then! I had to argue with the cashier when she thanked ME for MY patience! With that said, that's the only tough part of the restaurant's set up. You go to the cashier in the shop to pay for your dining bill, so when it's really busy, things get crowded and a bit pushy. (We wondered how many jerks have just walked out without paying!) Also, all of the people who ordered to-go meals were also trying to get in there ahead of people. The parking lot is also not set up to handle such crowds, especially for their Thanksgiving to-go meal deal - we were waiting to see some yelling matches! But the food, spot on and tasty! I opted for Meatloaf on Turkey Day (I'm such a rebel). Meatloaf, mash, corn and mac'n'cheese - yes please! So good when you mix it together and then put it on a roll. I have to say that I wasn't a huge fan of their corn bread, I like it a little more moist and sweet, but to each their own. I don't think I could eat here every day (like my boyfriend's Dad does...seriously), but I am thinking we definitely need to come back more often! I wish I remembered our server's name, she's a gem!
(4)Stacy F.
Headed here for a good old fashioned breakfast, since they are one of our go to places. Pretty standard location for the chain with the country store up front to look through if there is a wait. We were fortunate enough to get seated right away. Our waitress came over within a minute or two to take our order. Food came out within 7-10 minutes after, so not long to wait at all. Everything was made as requested. The only real complaint we have is the eggs. It seems that they probably cook them to order in the pan and that they continue to cook on the plate, which means they are going to overcook just a touch. Not really a big thing. There was a bit of the line at the cash register, but the place is always busy in the mornings, so this wasn't too surprising! Overall: A- Standard CB location, good for breakfast, service was decent!
(4)DeeAnna M.
This cracker barrel is sort of off the grid but totally worth the odd location. The food is very good. The staff has been friendly and attentive on all occasions in my experience.
(5)Kerry S.
Poor service, one dinner order wasn't placed with the kitchen, and raw pancakes. I'm a better cook than the guys in back. Likely won't return.
(1)Lee Ann W.
Out of all the Cracker Barrels we have been to, this overall is the best! Staff was efficient and friendly. Drinks were filled regularly without being asked. Place looked clean :) Wish the fireplace was lit! Food was consistent and hot. All orders were correct for a party of 6. Wish we lived closer to this location to come back more often.
(4)Amber G.
I've never been to a worse Cracker Barrel. Let me start off by saying, the food was great, this review is solely based on the way we were treated by the staff and manager at this location. Upon arriving, we had a large party so naturally we had to wait quite a bit longer than the normal wait time. We were waiting inside the store area because it was about 95 degrees outside, and no one wants to wait for an hour plus in that kind of weather. We had been waiting inside for a while already and one of the workers in the store made a comment that we could wait outside. We told him it was hot out there so that's why we were waiting inside (mind you, people from our party were actually purchasing things from the store). So, very smart ass, he says, "oh you guys must not be from around here". And starts to walk away, then under his breath, he says, "you need to grow some hair on your balls". WTF?!? Yes, we are not from AZ, we are one state over...where we also have hot weather. But seriously, WHO IN THEIR RIGHT MIND would make a comment to CUSTOMERS saying something so rude and disgusting?!? This guy was asking for trouble. At this point, my husband is absolutely pissed and he is not the type of guy to get mad about much, he's the peacemaker that's always level headed. Well the guy comes back out and starts talking shit with one of the other workers that's behind the cash register, they start looking at us and laughing while making jokes about how hot it is outside. My husband approaches them and tells them they need to stop saying stuff about us. So the guy who originally made the comment, decides to go to the back room (I'm assuming he was scared he was gonna get his ass kicked). I call for a manager because things are starting to escalate. The manager comes out (didn't get his name but he has gray hair and glasses) and I tell him what happened and what the employee said to us. He acts surprised and says he's going to go talk to him, so he also disappears to the back room. About 10 mins later, he comes out, does not say ONE WORD to anyone in our party, and acts like nothing happened at all. I obviously cannot believe that this just happened. To be treated so horrible by a company who prides their self in family, and then the manager doesn't even apologize or handle the situation at all....it's a joke. Anyway, we ended up eating there since we already waited so long, and our waitresses were actually pretty awesome. But it was just a really bad experience for us. We are from California and we go to Cracker Barrel every year when we come here for my husbands hockey tournament. We definitely won't be coming back to this location.
(1)Iris A.
The food here was ok. However I got some dinners to go and when I was eating my greens with my catfish I almost swallowed some green plastic. Gross. I couldn't bring it back since I was busy with training and I was visiting AZ. Don't think I'll be returning either.
(3)Jenn S.
Best pancakes EVER! I kid you not when I say this. So delicious and buttery. Me and my boyfriend had breakfast here. Our server Brian came to our table a little late and I think another server tried to swoop his table haha. He sort of talked over my boyfriend and I and focused on bigger parties that he had. We also had to remind him to bring us things we asked. Other than that food came out fast and was really good! Would definitely come back again for the pancakes.
(4)Chris W.
Quite possibly the loudest place on earth! It's so crazy in this place that I can't fault the waiters and waitresses. My girlfriend and I order the same thing every time "Eggs in the basket, crispy bacon and crispy hashbrowns" and every time it looks like two different meals?? One's perfect and one looks under done and they always have to bring out my hashbrowns later..I like having my meal served all at once. I don't want to be hard on the staff because it's so crazy in there ...but man..I have a headache when I leave this place...
(3)Erick B.
Cracker Barrel has some great food at reasonable prices. If you are used to southern cooking like I am ( My Grandma ) then this is the place for you. I love their Chicken N Dumplins ! You can not go wrong at Cracker Barrel. Yes, I'm a fan !
(4)Kelly C.
The food is decent, but the service is spotty at best. You may get a good server or not, you never know. But my complaint is that when you have to pay at the counter, no matter how many customers are lined up, they usually only have one cashier and never seem to call anyone else to help out. I would shop there after dining, but if the line is short, I'll go ahead and pay just to save the long wait. Get with it and have the servers take the money, then the only people at the checkout counter are shoppers.
(2)Julie S.
When we're not counting calories we go here. The food tends to be not so health-conscious, it is good old comfort food. Is not the best but it's also not the worst the food and the service are very consistent and the cheesy hashbrowns are very yummy. I actually prefer Village Inn but Cracker Barrel is a close second
(4)Elizabeth P.
When most white people go to eat dimsum at a Chinese restaurant, they are usually clueless and have no idea what anything is and what to order. I am Asian, and this is how I felt my first time at Cracker Barrel. Note to self: chicken and dumplings does NOT equal chicken dumplings. Although I had a great time here because of the fun decor, games at the table, and the overall "whiteness" of the place, I found the food to be really heavy. I left feeling like the food I had just eaten would sit in my colon for days. I would come back, just not too often.
(3)Louie R.
Walking into this place feels like walking into my home. You might be wondering why it feels like my home, and that's because I used to live in a barn. No, really, I did. The best thing about coming here is the cookin'. If the wife could cook this good, she would probably get more kisses from me. The pancakes taste like pancakes. The bacon is very crunchy and thick. The hashbrown casserole is very hashbrown casseroley. It tastes the way food should taste! I would recommend this place! A++ WOULD BUY AGAIN!
(5)Paul T.
I have been eating here regularly for lunch. Their Chicken "Country House Salad" lunch combo is a very good deal. $5.99 for a decent sized salad with grilled chicken and mixed greens and a baked potato or soup. Since it is summer here, I do not like to eat heavy/hot food as I work in the heat most days so this combo is very appealing.
(4)Andy M.
The Sunrise Sampler, no need to look anywhere else on the menu. Two eggs, bacon, sausage, AND ham, hashbrown casserole, biscuits and gravy, grits, and fried apples. And it is only $7.99 for all that food. If you don't want one of the items, you can get more of another. I usually skip the grits and apples and go for double casserole and double biscuits and gravy. It is seriously filling and completely tasty. And healthy too! LOL.
(4)Elyse R.
So far this had been the best CB I have been to. The wait is shorter than the one on bell and 101. I love the cheesy hashbrown casserole and it is highly recommended. It is always pretty loud in CB, but is still enjoyable. I love to go Sundays after or before church.
(5)Liz K.
LOVE their breakfast! 100% delish. I usually try to eat healthy, but when I just crave a seriously tasty breakfast, this is the place to go. The pancakes are amazing, especially when accompanied by the pure maple syrup they serve warm in a brand-new glass that is "yours" (thumbs up for not having to use a massivly sticky, gross syrup canister sitting at the table!). The oatmeal is also very good, especially if you get it with a tasty blueberry muffin & add some delish maple syrup into the oatmeal. Service is usually friendly but sometimes I'll get a server that isn't very helpful and has a hard time swapping out what is included in the meals so that's too bad. I also wish they served their oatmeal all day instead of just during "breakfast" time, considering all of their other breakfast items are available all day. Also note that it does get very busy on weekend mornings, so plan ahead that you might have to wait awhile (no stars are deducted for this, obviously). Prices are also great. You get a TON for what you pay for!
(4)Jamie H.
This place seriously hit the spot. I ordered Mamma's Pancake Breakfast. The pancakes were so hot and fluffy, they even brought out real maple syrup no charge. I ordered my eggs over easy and they came out perfect whites cooked yellow runny, yum. When you walk in they have a full gift shop so we even got some last minute Christmas presents on the way out. The server was very friendly and even my iced tea to go. All in all it was delicious and we will be back.
(5)Elizabeth T.
Personally I love this restaurant. I brought one of my friends who decided to order a healthy option and he was really disappointed with the portion sizes and taste. If you are coming here order off the menu and be prepared for a little extra calories but a lot of extra taste.
(5)Jeremy R.
This place is great and not to mention excellent customer service. My waitress Renata was attentive and on her game. Food was hot, fresh and a pleasure to eat. I will definitely be back to this location next time I visit Phoenix.
(4)Amy R.
I always find it hard to find decent breakfast places. I recently had a business meeting at Cracker Barrel and was happy with y experience. They have a large breakfast menu so there is something for everyone. Their little store also has some unique gifts, which are perfect for stocking stuffers. Bring a big appetite for here!
(4)Lacee B.
I LOVE this place, it brings out my inner fat kid. I always get the Old Timer Breakfast and finish it all (which is shocking because I never finish anything). The staff is always super friendly and the food always comes out hot and fast. Their bacon is amazing-soft and chewy and their hash brown casserole is excellent. Can't wait to go back!
(5)Brad S.
Consistent quality comfort food and friendly service make this a nice family restaurant. For some reason I can't leave without buying candy but then that's half the fun.
(3)Jolly M.
I found many Cracker Barrel's in TN. Never heard of it before and they were all over the place back east. Interesting enough I recently drove by this location and checked it out with a fellow nursing classmate and so happy I did. I very much enjoyed their service. Very pleasurable! I highly recommend their grilled trout, mac-N-cheese and biscuits. Reasonably priced! : ) I would say pass on the corn bread, chicken dumplings are an odd shape, texture and flavor. Not any chicken dumpling I've ever seen or tried. I also recommend purchasing their own brand label of a Cast Iron Skillet. A good size is only $20!! If you're a cook/chef at heart, it's a fabulous deal and quality! : )
(4)Jody C.
Had breakfast there this morning and really enjoyed it. Great food, but a little hard to find.
(5)Chuck S.
I've been to Cracker Barrel all over the country and this is, by far, the worst. Horrible customer service from not very knowledgeable wait staff. The waitress wouldn't substitute my girlfriend's sliced tomatoes because "they're a garnish, you're not supposed to eat it." Oh really? Then why is it a menu item? The manager simply refused to help or provide an explanation. CB is usually very good and I was very disappointed. Won't be coming back.
(1)Daren C.
I was wondering why there weren't many lunch reviews... cuz they are just ok. I had a steak burger, cooked medium (blech) salad and beans. Salad, sad little boring salad with packaged Blue cheese, even though they serve blue cheese crumbles as a topping for the burger. Burger was fried, I would say well done but still juicy, no seasoning. Beans were wonderful. Bisquit was good. All-in-all "GO FIR BREAKFAST". (you like my country slang?)
(3)Chrysty C.
I enjoy it here every single time I come! Service is always friendly and quick! Usually when you order orange juice, it comes in a tiny cup. Here you get a nice large glass of it! And the pancakes are a must every single time! Their syrup is always served warm, and it's the best syrup you can find!
(5)andrew c.
ZERO complaints over 15 years and dozens of locations across the US. Was looking for that southern comfort warm and fuzzy feeling. BUT IT WAS NOT HERE After the first waitress was unfamiliar with the new menu items (not too terrible)... another person brought the food out and slammed down every item onto the table, and to the wrong person despite my reaction and attempt to move them over to my girlfriend... lucky guess she got the childs order to the right spot. Then got attitude like we had done something wrong like switched seats or something. Did not get all items out at once, which made my plate look stupid because it was only half full. In addition to giving the wrong plates out, since it was a different person we didn't get the requested ranch dressing until prompted with an attitude 'do ya need anything else?' The ranch was brought out by the initial waitress and the check dropped off... kinda early? And we were never spoken to again! We sucked all first round drinks dry, left food on the table... especially our 4 year olds uncooked pink hamburger which had 0% chance of being rectified because we no longer existed to anyone. AND THIS WAS THE FIRST TIME I'VE NEVER TIPPED. I've always left SOMETHING to at least reflect the performance of someone on the staff, but I have nothing good to say about this visit. The cashier asked how everything was, but was clearly unequipped to handle a negative reaction. I didn't spill the whole scoop, merely shared my disappointment to no empathy or effort to make resolution. So I paid cash and took my change, leaving nothing and heading straight for the exit. I feel bad for how a couple people representing an entire nation wide chain can impact a faithful customer in such a way, and the reaction they forced out of me to leave no $$. Sadly it's true that bad service can ruin everything, the food didn't taste right, there was no warm fuzzy comforting feeling, and I looked at and bought nothing in the shop out front. Sad day, it was a very sad day but due to a great record in the past I can't hit the 1 star. Better luck next time CB but it will probably be a long time because I dont want to risk another awful experience when Im looking for something that should feel familiar.
(2)Michael V.
Food is great. Service is horrible. I would give the food a 4 and the service a 1. I absolutely love CB but its so hard to go when you know the service is going to be so bad. It just seems like the waitress is on her 1st day and has too many customers. I always get the french toast and its amazing every time. If only I could get a good waitress to go with the food and this would be a 5 star. Please CB- Hire some good waiters and crack down on the bad ones.
(3)Patrick M.
This is a great breakfast stop! Gotta love the homemade biscuits... are you kidding me! Awesome! CB is a huge chain but they do some great things. The only thing is the way they have designed the space the servers are in the back a lot... too much. They need to be on the floor more to make sure the cups stay filled up!
(5)John C.
Simple American food, fairly well done. Pleasing atmosphere and friendly staff, reasonable prices.
(4)Mandy R.
I call it Crapper Barrel, enough said.
(2)Rich K.
We don't have Cracker Barrell in CA so we always stop in for some country cookin' while visiting AZ. Today we learned they changed the menu and removed some of our favorite items. They added a few menu items that do not compliment their "country comfort food" theme. I guess their executives don't know who their customers are or why people choose their restaurants.
(1)Philadelphia F.
I go to CB for breakfast on Tuesdays. Always a very good breakfast, no wait and great customer service. For a chain restaurant I am very impressed with how much the staff seems to care about your time in their restaurant. It is clear they want you to have a great experience in their restaurant. So many different places to try for breakfast. I have yet to try these places cause Crackerbarrell has given me no reason to go elsewhere. Really like their coffee too. The staff always makes sure I do not have an empty cup and even offer a to go cup of coffee. Keep up the good work CB.
(5)Carrie R.
We crave Cracker Barrel when we travel....mostly because we don't have one in San Diego. Their cheesy hashbrowns are yummy! This is not really a "good for you" place to eat. But they always deliver good food and good service. Plus, the country store smells so good when you walk in!
(4)Ema S.
There are only two reasons i would return to Arizona. 1. To visit my cousin!! 2. Momma's French Toast Breakfast OMG...this place is to die for! I came here for breakfast and ordered the Mommas French Toast. Seriously the best french toast I have ever had...even...SHHH don't tell grandma...but yes better than my grandmas! They use sourdough toast to make the french toast and omg just so good. I'm just sad they don't have them in California. Service was Excellent.. I think her name was Yesenia ...but yeah she was awesome! Our coffee and Ice tea was full at all times!! I am already planning my trip in December and Cracker Barrel is definitely one of my stops on my way!
(5)Ryan C.
Not much to say here, because aside from all the fake-country-flare, there's really not much going on. I'm reminded of one of the characters played by Meg Ryan in 1990's Joe vs. the Volcano -- the 'flib-a-da-jib-et' lady who kept saying, "I have no response to that". Pile up all the country kitsch you want, whether in the lobby or on the plate, and I just have no response to that.
(3)Crystal G.
As soon as we sat down the waiter said "im off in 10 minutes, i cant wait" wow, there is a way to start a meal! food is bland. had to grab a waiter for refills. my waiter would come over, sigh very loud and ask if needed anything else. wont come back because the food and service sucked!
(2)Kirstin E.
ILOVETHECRACKERBARREL!!!!!!!!!!!! The Cracker Barrel has been a family "bon voyage" breakfast staple. When ever we go to visit the parents or they come to visit us, on the last day we always end up at the CB for breakfast! I always get the Sunrise Sampler because you get a little bit of everything! That heavenly hash brown casserole is INSANE, I could eat it for the rest of my life! true story! The grits, with the warm maple syrup and gobs of butter, yummmm! The baked apples.GAH! The biscuits and gravy, lord have mercy! The smoked Sausage! I always ask for all sausage, And skip the one piece of bacon and one piece of ham, pile on that tasty sausage please! The eggs are a after thought for me and fill in the blanks while I am trying to figure out what to eat next! The service is always great! We are generally a table of 6-12 people, and they always get our order right.
(4)Allan K.
Simply the best Chicken and Dumplings in the world. I have been wanting to come back for many years and it was totally worth the wait. a lets not forget the hot biscuit's and butter.......
(4)Leslie R.
Blueberry pancakes. Sausage patties. Hashbrown casserole. Iced tea. Scrumpdiddlyumptiousness. Sometimes I wish the wait was longer, so I could enjoy browsing the store longer! It's not the place for a cheap breakfast, but it is definitely worth it. Service is averagely good and friendly, but on occasion a little slow, understandably when they are busy. And every once in a while, my pancakes are kinda raw in the middle, probably due to the blueberry overload, so I just eat around it. No biggie and nothing to knock a star for.
(5)Mandah C.
My breakfast was disgusting last time. Waits have been so long! Waiter was dull. My eggs were half cooked. Way over priced.
(3)OC L.
Great iced tea. Terrific Roast Beef and mashed potatoes. Love the biscuits. You can't go wrong at Cracker Barrel.
(5)David B.
This is very good "cafeteria style" food. The store provides a very nostalgic feel and waitstaff is very courteous, We went on a Sunday early afternoon and the wait was not as long as expected. Food quality was good but obviously pre-prepared.
(3)Mr K.
Park your RV here Then walk in And buy some jam And nuts And steak sauce And crackers. Walk around to the holiday sounds of Lonestar. Country music, so soothing. Like Cheez N' Crackers in your childhood lunchbox. But it's time to sit down now. You're hungry. It's 1 pm and you're already on 4th meal. So order some chicken fried steak. And hashbrown casserole. Fried okra, too. But don't forget to get Diet Coke. Because Diet Coke won't make you fat. Then pay your bill. And go back to your RV. And drive away. Into the sunset. With your new Lonestar CD.
(2)Eli H.
One of my favorite breakfast places and best place for stocking stuffers for the kids. I have never been here for dinner but breakfast rocks! I usually order the bacon and eggs which has some uncle, grandpa, or distant cousin in the name...yeah who cares the grub is good. The bacon always comes out perfectly crisp with no soggy fat on it, the eggs always perfect as ordered, the hash brown casserole is a mixture of cheese and potato that is so perfect I am pretty sure they made a pact with the devil. I love the fresh squeezed OJ (has a little pulp cause its REAL), the coffee is always great, my wife loves the pancakes. The service is always quick but I wish they had call ahead seating like Mimi's because this place gets so busy but even still there is never more than a 15 minutes wait (haven't been there on a holiday). Check out the gift shop on the way out and you have been rualized!
(5)Andy M.
The Sunrise Sampler, no need to look anywhere else on the menu. Two eggs, bacon, sausage, AND ham, hashbrown casserole, biscuits and gravy, grits, and fried apples. And it is only $7.99 for all that food. If you don't want one of the items, you can get more of another. I usually skip the grits and apples and go for double casserole and double biscuits and gravy. It is seriously filling and completely tasty. And healthy too! LOL.
(4)Elyse R.
So far this had been the best CB I have been to. The wait is shorter than the one on bell and 101. I love the cheesy hashbrown casserole and it is highly recommended. It is always pretty loud in CB, but is still enjoyable. I love to go Sundays after or before church.
(5)Liz K.
LOVE their breakfast! 100% delish. I usually try to eat healthy, but when I just crave a seriously tasty breakfast, this is the place to go. The pancakes are amazing, especially when accompanied by the pure maple syrup they serve warm in a brand-new glass that is "yours" (thumbs up for not having to use a massivly sticky, gross syrup canister sitting at the table!). The oatmeal is also very good, especially if you get it with a tasty blueberry muffin & add some delish maple syrup into the oatmeal. Service is usually friendly but sometimes I'll get a server that isn't very helpful and has a hard time swapping out what is included in the meals so that's too bad. I also wish they served their oatmeal all day instead of just during "breakfast" time, considering all of their other breakfast items are available all day. Also note that it does get very busy on weekend mornings, so plan ahead that you might have to wait awhile (no stars are deducted for this, obviously). Prices are also great. You get a TON for what you pay for!
(4)Kirstin E.
ILOVETHECRACKERBARREL!!!!!!!!!!!! The Cracker Barrel has been a family "bon voyage" breakfast staple. When ever we go to visit the parents or they come to visit us, on the last day we always end up at the CB for breakfast! I always get the Sunrise Sampler because you get a little bit of everything! That heavenly hash brown casserole is INSANE, I could eat it for the rest of my life! true story! The grits, with the warm maple syrup and gobs of butter, yummmm! The baked apples.GAH! The biscuits and gravy, lord have mercy! The smoked Sausage! I always ask for all sausage, And skip the one piece of bacon and one piece of ham, pile on that tasty sausage please! The eggs are a after thought for me and fill in the blanks while I am trying to figure out what to eat next! The service is always great! We are generally a table of 6-12 people, and they always get our order right.
(4)Allan K.
Simply the best Chicken and Dumplings in the world. I have been wanting to come back for many years and it was totally worth the wait. a lets not forget the hot biscuit's and butter.......
(4)Tatiana G.
Great french toast especially the cinnamon french toast!!!
(5)Katie T.
What can I say about my favorite restaurant in America? I was used to eating almost weekly at a Cracker Barrel when living in Florida. They don't have them in California so I was willing to drive quite a bit while visiting a friend in AZ just to eat at one. I was not disappointed. I got biscuits and gravy - a cracker barrel staple. This place was amazing. Service was excellent, and the manager even came to check on our group of eight.
(4)OC L.
Great iced tea. Terrific Roast Beef and mashed potatoes. Love the biscuits. You can't go wrong at Cracker Barrel.
(5)Leslie R.
Blueberry pancakes. Sausage patties. Hashbrown casserole. Iced tea. Scrumpdiddlyumptiousness. Sometimes I wish the wait was longer, so I could enjoy browsing the store longer! It's not the place for a cheap breakfast, but it is definitely worth it. Service is averagely good and friendly, but on occasion a little slow, understandably when they are busy. And every once in a while, my pancakes are kinda raw in the middle, probably due to the blueberry overload, so I just eat around it. No biggie and nothing to knock a star for.
(5)Don S.
We always enjoy dining at Cracker Barrel. The food is always very good, as is the service. The servers rarely make a mistake. The menu is a very wide selection of comfort food, but there are plenty of things on the menu that are "healthy".
(5)Jeff M.
Over the years I have visited this location on a frequent basis. The thing I love about this restaurant is the friendly staff and service. This is my families favorite spot for breakfast. Whenever I decide to do an interview off site from my office I always choose this place. If you're looking for a one-of-a-kind experience with large portions for a reasonable price this is where you want to go. From breakfast to lunch to dinner and even a Christmas or Thanksgiving dinner, I promise you won't be disappointed.
(5)Kaitlan C.
I've only ever been for breakfast and their hash brown casserole is worth the trip in and of itself. Wow. We are pretty boring here but they do fantastic French toast, buttermilk pancakes, and biscuits and gravy. I find if you stick to their basic menu, you won't go wrong! I find that when I try one of the seasonal specials is when I'm most disappointed. Breakfast can get pretty crowded on the weekends but they get you seated pretty quickly.
(4)Jamie L.
Super cute place with great service and great breakfasts. The breakfast selection was varied and prices were reasonable! It felt homey and comfortable in the restaurant which made the food extra delicious!
(5)Sassoun H.
Okay, let's get one thing straight right off the bat. the only reason I'm giving this place 2 stars is because the employees are really nice, the general store is really cute, and overall, it has a very cozy, comfy, Litt-House-on-the-Prairie vibe going on. One star is too much for the food they are serving. The grits were just a bowl of flavorless mush. No salt, no pepper, no butter. Nothing. Just flavorless slop. The same goes for the gravy. Lukewarm, under seasoned, and clumpy. The biscuits were okay. Too small and not enough butter for my taste, but they were the best part of the meal by far. The sausage patties were tiny, tough, and I can swear they came out of a Jimmy Dean microwavable sausage packet. The sausage patty in a McDonald's sausage McMuffin with egg is 10 times better. Did I say 10 times? I meant a hundred!! The menu says their bacon is apple-cured-and-smoked, fancy-schmancy, peppered something-or-other bacon. I must have ordered the Ralphs-plain-wrap bacon because what I got was three (small) slices of your everyday, standard, garden variety, regular ol' bacon. The board in the country store says they sell loaves of fresh sourdough bread. I ordered sourdough toast with my meal. I'm almost certain it's the same sourdough bread I have in my pantry at home that I bought at the grocery store. Not sure why they wouldn't serve their fresh sourdough bread with breakfast. Apparently, they have some kind of special flavored butter that they only serve upon request. LAME! What if it's your first time there and you don't know you're supposed to request it? If a restaurant has an item that they are proud of and sets them apart from other restaurants, they should offer it up for free all day long so people come back for it! P.S. - I'm pretty sure I did request the special butter, it just never arrived. Oh yeah, and what is with having to get up and go to the cashier to pay? Why can't we just pay the waitress? There are tons of them all over the place!!! If you are visiting from out of town, it is a cool place to check out on your way out of Dodge. But, if you're looking for breakfast, look about 50 yards east and you'll see Denny's. "Moons Over My Hammy" baby!!!!
(2)Joanne S.
This CB use to be our ultimate b'fast stop on the way to Lake Pleasant or driving out of town. We were there so often that one yr they sent us a Christmas card - so I know what I'm talking about. The quality of food has slid to the very depths of the barrel. Once delicious, warm bisquits are now hard as rocks. Ask for crisp bacon and you get wiggly hunks of pork. Their eggs are rarely cooked as requested by the customer. Hot cakes couldn't be cut with a knife and fork (last time there). However, my biggest complaint....soft drinks have NO carbonation...EVER! If you mention this to your server, they say I'm sorry, and bring you another one....the SAME WAY!! WE'VE MENTIONED THIS SOFT DRINK PROBLEM FOR AT LEAST 10 years, and it's still the same. So, although I'll miss my waitress Norma (excellent by the way), I won't be a Cracker Barrel customer any more.
(1)Pete H.
Cracker Barrel is known for its comfort food and has an old charm to it. The waitress seemed overworked and she got the order wrong 3 times. I've gone twice. You have to pay at the cashier, and both times I had to tell the cashier to tip. What place doesn't ask you to tip their waiters?
(1)Dee R.
We came here several months ago on our summer vaca to arizona. We enjoyed it. I am a typical tourist but my husband raved about how much I would like it...and I did. Wait times can be quite long, esp on weekend mornings but there is an awesome gift store with souvenirs and clothes and fun little novelty toys for the kiddos. Food was great. We ordered a bunch of different things. French toast, biscuits and gravy, eggs and bacon, oatmeal and fresh fruit...I think we tried it all. It was all great. I just wish they had this chain in CA.
(4)Zion B.
I've always liked this restaurant, and I go there sometimes for comfort food. The food is usually very very consistent. I especially like the fried chicken breasts on Sundays. Today however I was a bit disappointed. The food was average at best. I had the chicken and dumplings and my partner had the turkey with dressing. The turkey was very dry. The chicken and dumplings was excellent. But my biggest problem overall was how slow the service was. it took them a long time to find us a seat, and it wasn't because there were too many people there. We had to ask for drink refills about three times. The beef stew soup was really bad. Just didn't have any flavor. What I still come here? Yes I probably would. But I don't have high expectations anymore.
(3)Randy C.
We went here yesterday, and was told by the server that there would be a 5 to 10 minute wait. I looked through the window and the place was only half full. It turns out that a kitchen employee had called in sick, and instead of seating more people, they would make them wait until the kitchen could catch up. MMM, sounds like a bad management decision to me. We finally were seated, and our food was ' OK ". I had a Cheeseburger & Fries, and my Wife had Chicken Fried Chicken. The gravy tasted like it came out of a package, but everything else was OK.
(3)Kelli N.
This place has the best pancakes I have ever tasted!! You have to try them if you come here. Fast and very friendly service as well
(5)Andi K.
My daughter and I were blissfully unaware of the bigotry supported by Cracker Barrel and have since stopped going. This location is often understaffed and unable to handle the weekend crowds anyway.
(1)DeeAnna M.
This cracker barrel is sort of off the grid but totally worth the odd location. The food is very good. The staff has been friendly and attentive on all occasions in my experience.
(5)Lee Ann W.
Out of all the Cracker Barrels we have been to, this overall is the best! Staff was efficient and friendly. Drinks were filled regularly without being asked. Place looked clean :) Wish the fireplace was lit! Food was consistent and hot. All orders were correct for a party of 6. Wish we lived closer to this location to come back more often.
(4)Diana B.
Usually, we have an excellent experience at Cracker Barrel. It's one of our favorite places for breakfast/lunch when my family comes to visit. However, Flo's rudeness to our table and the table next to us left us feeling less than pleased after our meal. During our ordering, she was quick and didn't answer questions. In addition, she curtly said to my friend, "The mamma's French toast breakfast comes with eggs and bacon. And you're okay with that." Instead of even offering other options to my friend or waiting for her to question the side options; my friend has never been here before, so she had no idea sausage was an option because of how curtly Flo said it. Furthermore, she never took our drink order. She brought water initially saying she didn't have time to take our order yet and then came back to take our food order; she seemed upset to have to take our drink order when we had to later ask. She also spoke slower and louder as if she was taking to someone with special needs when speaking to my mother; my mother is just in a walker, and not with any mental incapacities that would warrant that type of speech. She seemed to have this same demeanor with the two elderly gentleman we were seated by. She also openly complained to our table that she had to help them before helping us; it was an awkward exchange. I understand that the restaurant is packed, and service is rushed, but her attitude isuncalled for. Our table of 6 is filled with people who work in the service industry, so trust me when I say we know how hard it is. However, none of us have ever made a table feel uncomfortable by rude treatment or the treatment of the table next to them. Flo still received a tip of 15%; because I know what it's like to survive off tips. However, I would like to say that she missed out on something much bigger. More importantly, it brought down my rating of Cracker Barrel.
(2)Jezibell K.
Normally I like breakfast at Cracker Barrel but this one In particular is not up to par! Gave this place two shots and will not be coming back. Terrible service and food. Drive to the arrowhead location for better food for some reason.
(1)Amy R.
I always find it hard to find decent breakfast places. I recently had a business meeting at Cracker Barrel and was happy with y experience. They have a large breakfast menu so there is something for everyone. Their little store also has some unique gifts, which are perfect for stocking stuffers. Bring a big appetite for here!
(4)Jenn S.
Best pancakes EVER! I kid you not when I say this. So delicious and buttery. Me and my boyfriend had breakfast here. Our server Brian came to our table a little late and I think another server tried to swoop his table haha. He sort of talked over my boyfriend and I and focused on bigger parties that he had. We also had to remind him to bring us things we asked. Other than that food came out fast and was really good! Would definitely come back again for the pancakes.
(4)Louie R.
Walking into this place feels like walking into my home. You might be wondering why it feels like my home, and that's because I used to live in a barn. No, really, I did. The best thing about coming here is the cookin'. If the wife could cook this good, she would probably get more kisses from me. The pancakes taste like pancakes. The bacon is very crunchy and thick. The hashbrown casserole is very hashbrown casseroley. It tastes the way food should taste! I would recommend this place! A++ WOULD BUY AGAIN!
(5)Paul T.
I have been eating here regularly for lunch. Their Chicken "Country House Salad" lunch combo is a very good deal. $5.99 for a decent sized salad with grilled chicken and mixed greens and a baked potato or soup. Since it is summer here, I do not like to eat heavy/hot food as I work in the heat most days so this combo is very appealing.
(4)Andy M.
The Sunrise Sampler, no need to look anywhere else on the menu. Two eggs, bacon, sausage, AND ham, hashbrown casserole, biscuits and gravy, grits, and fried apples. And it is only $7.99 for all that food. If you don't want one of the items, you can get more of another. I usually skip the grits and apples and go for double casserole and double biscuits and gravy. It is seriously filling and completely tasty. And healthy too! LOL.
(4)Elyse R.
So far this had been the best CB I have been to. The wait is shorter than the one on bell and 101. I love the cheesy hashbrown casserole and it is highly recommended. It is always pretty loud in CB, but is still enjoyable. I love to go Sundays after or before church.
(5)Leslie R.
Blueberry pancakes. Sausage patties. Hashbrown casserole. Iced tea. Scrumpdiddlyumptiousness. Sometimes I wish the wait was longer, so I could enjoy browsing the store longer! It's not the place for a cheap breakfast, but it is definitely worth it. Service is averagely good and friendly, but on occasion a little slow, understandably when they are busy. And every once in a while, my pancakes are kinda raw in the middle, probably due to the blueberry overload, so I just eat around it. No biggie and nothing to knock a star for.
(5)Mandah C.
My breakfast was disgusting last time. Waits have been so long! Waiter was dull. My eggs were half cooked. Way over priced.
(3)Justin M.
I didn't grow up with Cracker Barrel, and I was never that familiar with it. I have now dined at a Cracker Barrel restaurant a total of 3 times: Pennsylvania, Utah and now Arizona. Though I know, as a company, they have some different views on things than I do I have always thought their food was simply good ol' homestyle cooking and I have enjoyed it. And this 3rd time was no exception. We went for Thanksgiving, as we had our family's 'traditional' Turkey Day the weekend prior for scheduling purposes. First off, I want to say "Thank You" to those who worked on Thanksgiving Day. Whether they had the option to work or not, we appreciate you and your GREAT service. The place was busy and we went at 11am. We had to wait a bit longer than they initially told us but we were not about to complain - we expected to wait even longer than that! It was so annoying to see people complain about lines and waits, that's why you stay home on one of the busiest days of the year then! I had to argue with the cashier when she thanked ME for MY patience! With that said, that's the only tough part of the restaurant's set up. You go to the cashier in the shop to pay for your dining bill, so when it's really busy, things get crowded and a bit pushy. (We wondered how many jerks have just walked out without paying!) Also, all of the people who ordered to-go meals were also trying to get in there ahead of people. The parking lot is also not set up to handle such crowds, especially for their Thanksgiving to-go meal deal - we were waiting to see some yelling matches! But the food, spot on and tasty! I opted for Meatloaf on Turkey Day (I'm such a rebel). Meatloaf, mash, corn and mac'n'cheese - yes please! So good when you mix it together and then put it on a roll. I have to say that I wasn't a huge fan of their corn bread, I like it a little more moist and sweet, but to each their own. I don't think I could eat here every day (like my boyfriend's Dad does...seriously), but I am thinking we definitely need to come back more often! I wish I remembered our server's name, she's a gem!
(4)Stacy F.
Headed here for a good old fashioned breakfast, since they are one of our go to places. Pretty standard location for the chain with the country store up front to look through if there is a wait. We were fortunate enough to get seated right away. Our waitress came over within a minute or two to take our order. Food came out within 7-10 minutes after, so not long to wait at all. Everything was made as requested. The only real complaint we have is the eggs. It seems that they probably cook them to order in the pan and that they continue to cook on the plate, which means they are going to overcook just a touch. Not really a big thing. There was a bit of the line at the cash register, but the place is always busy in the mornings, so this wasn't too surprising! Overall: A- Standard CB location, good for breakfast, service was decent!
(4)Chris W.
Quite possibly the loudest place on earth! It's so crazy in this place that I can't fault the waiters and waitresses. My girlfriend and I order the same thing every time "Eggs in the basket, crispy bacon and crispy hashbrowns" and every time it looks like two different meals?? One's perfect and one looks under done and they always have to bring out my hashbrowns later..I like having my meal served all at once. I don't want to be hard on the staff because it's so crazy in there ...but man..I have a headache when I leave this place...
(3)Amber G.
I've never been to a worse Cracker Barrel. Let me start off by saying, the food was great, this review is solely based on the way we were treated by the staff and manager at this location. Upon arriving, we had a large party so naturally we had to wait quite a bit longer than the normal wait time. We were waiting inside the store area because it was about 95 degrees outside, and no one wants to wait for an hour plus in that kind of weather. We had been waiting inside for a while already and one of the workers in the store made a comment that we could wait outside. We told him it was hot out there so that's why we were waiting inside (mind you, people from our party were actually purchasing things from the store). So, very smart ass, he says, "oh you guys must not be from around here". And starts to walk away, then under his breath, he says, "you need to grow some hair on your balls". WTF?!? Yes, we are not from AZ, we are one state over...where we also have hot weather. But seriously, WHO IN THEIR RIGHT MIND would make a comment to CUSTOMERS saying something so rude and disgusting?!? This guy was asking for trouble. At this point, my husband is absolutely pissed and he is not the type of guy to get mad about much, he's the peacemaker that's always level headed. Well the guy comes back out and starts talking shit with one of the other workers that's behind the cash register, they start looking at us and laughing while making jokes about how hot it is outside. My husband approaches them and tells them they need to stop saying stuff about us. So the guy who originally made the comment, decides to go to the back room (I'm assuming he was scared he was gonna get his ass kicked). I call for a manager because things are starting to escalate. The manager comes out (didn't get his name but he has gray hair and glasses) and I tell him what happened and what the employee said to us. He acts surprised and says he's going to go talk to him, so he also disappears to the back room. About 10 mins later, he comes out, does not say ONE WORD to anyone in our party, and acts like nothing happened at all. I obviously cannot believe that this just happened. To be treated so horrible by a company who prides their self in family, and then the manager doesn't even apologize or handle the situation at all....it's a joke. Anyway, we ended up eating there since we already waited so long, and our waitresses were actually pretty awesome. But it was just a really bad experience for us. We are from California and we go to Cracker Barrel every year when we come here for my husbands hockey tournament. We definitely won't be coming back to this location.
(1)Iris A.
The food here was ok. However I got some dinners to go and when I was eating my greens with my catfish I almost swallowed some green plastic. Gross. I couldn't bring it back since I was busy with training and I was visiting AZ. Don't think I'll be returning either.
(3)Erick B.
Cracker Barrel has some great food at reasonable prices. If you are used to southern cooking like I am ( My Grandma ) then this is the place for you. I love their Chicken N Dumplins ! You can not go wrong at Cracker Barrel. Yes, I'm a fan !
(4)Angela R.
Cracker Barrel is probably about the same nationwide...only visited a few. They are consistently good for low price breakfast. We visit this one for late-night light eats We dance every Sunday night at West Coast Swing Dance club and this CB is on our way home. (better to eat after lots of dancing, instead of before) Location is visible from I-17, however, not simple access, therefore, google map or phone for easy turns to take. Turkey bacon is WONDERFUL! Blueberry pancakes good with fresh berries. Biscuits fresh home made! Rob the night manager is very helpful and kind. Such a nice man! Rob is African American and well deserving of management position for the long term! I am quite shocked to see one reviewers' claim of bigotry! We have seen Hispanic and African employees AND customers. The atmosphere seems very accommodating for ALL! Servers are friendly and helpful. The ladies in the gift shop are all very sweet. I purchased some great gifts for friends in this store! They very much liked the products I gifted! There is so much to see...it will take time to peruse it all! If you haven't tried Cracker Barrel...give then a try. It's basic home style comfort food, but good for the value.
(4)Chukki S.
I think the food was pretty average. They have this weird old lady store before you enter the restaurant. Last we came here we didn't even get seated after waiting for about a half hour. I think if you grew up with this place then it's great, but if you're not familiar with it you probably won't be that impressed.
(3)Melissa T.
Went there for a bday breakfast on Sunday 02.15.15 service was good, food was tasty, but I had an issue with a foreign object in my meal.. Told the manager and he was very nice about it, and took care my bill. I really liked how he was so nice and really seemed to care about the customers. I will go back, this place has good customer service. Thank you Manager
(4)Kerry S.
Poor service, one dinner order wasn't placed with the kitchen, and raw pancakes. I'm a better cook than the guys in back. Likely won't return.
(1)Jamie H.
This place seriously hit the spot. I ordered Mamma's Pancake Breakfast. The pancakes were so hot and fluffy, they even brought out real maple syrup no charge. I ordered my eggs over easy and they came out perfect whites cooked yellow runny, yum. When you walk in they have a full gift shop so we even got some last minute Christmas presents on the way out. The server was very friendly and even my iced tea to go. All in all it was delicious and we will be back.
(5)Elizabeth T.
Personally I love this restaurant. I brought one of my friends who decided to order a healthy option and he was really disappointed with the portion sizes and taste. If you are coming here order off the menu and be prepared for a little extra calories but a lot of extra taste.
(5)Jeremy R.
This place is great and not to mention excellent customer service. My waitress Renata was attentive and on her game. Food was hot, fresh and a pleasure to eat. I will definitely be back to this location next time I visit Phoenix.
(4)Kelly C.
The food is decent, but the service is spotty at best. You may get a good server or not, you never know. But my complaint is that when you have to pay at the counter, no matter how many customers are lined up, they usually only have one cashier and never seem to call anyone else to help out. I would shop there after dining, but if the line is short, I'll go ahead and pay just to save the long wait. Get with it and have the servers take the money, then the only people at the checkout counter are shoppers.
(2)Julie S.
When we're not counting calories we go here. The food tends to be not so health-conscious, it is good old comfort food. Is not the best but it's also not the worst the food and the service are very consistent and the cheesy hashbrowns are very yummy. I actually prefer Village Inn but Cracker Barrel is a close second
(4)Elizabeth P.
When most white people go to eat dimsum at a Chinese restaurant, they are usually clueless and have no idea what anything is and what to order. I am Asian, and this is how I felt my first time at Cracker Barrel. Note to self: chicken and dumplings does NOT equal chicken dumplings. Although I had a great time here because of the fun decor, games at the table, and the overall "whiteness" of the place, I found the food to be really heavy. I left feeling like the food I had just eaten would sit in my colon for days. I would come back, just not too often.
(3)Lacee B.
I LOVE this place, it brings out my inner fat kid. I always get the Old Timer Breakfast and finish it all (which is shocking because I never finish anything). The staff is always super friendly and the food always comes out hot and fast. Their bacon is amazing-soft and chewy and their hash brown casserole is excellent. Can't wait to go back!
(5)Brad S.
Consistent quality comfort food and friendly service make this a nice family restaurant. For some reason I can't leave without buying candy but then that's half the fun.
(3)Jolly M.
I found many Cracker Barrel's in TN. Never heard of it before and they were all over the place back east. Interesting enough I recently drove by this location and checked it out with a fellow nursing classmate and so happy I did. I very much enjoyed their service. Very pleasurable! I highly recommend their grilled trout, mac-N-cheese and biscuits. Reasonably priced! : ) I would say pass on the corn bread, chicken dumplings are an odd shape, texture and flavor. Not any chicken dumpling I've ever seen or tried. I also recommend purchasing their own brand label of a Cast Iron Skillet. A good size is only $20!! If you're a cook/chef at heart, it's a fabulous deal and quality! : )
(4)Jody C.
Had breakfast there this morning and really enjoyed it. Great food, but a little hard to find.
(5)Chuck S.
I've been to Cracker Barrel all over the country and this is, by far, the worst. Horrible customer service from not very knowledgeable wait staff. The waitress wouldn't substitute my girlfriend's sliced tomatoes because "they're a garnish, you're not supposed to eat it." Oh really? Then why is it a menu item? The manager simply refused to help or provide an explanation. CB is usually very good and I was very disappointed. Won't be coming back.
(1)Daren C.
I was wondering why there weren't many lunch reviews... cuz they are just ok. I had a steak burger, cooked medium (blech) salad and beans. Salad, sad little boring salad with packaged Blue cheese, even though they serve blue cheese crumbles as a topping for the burger. Burger was fried, I would say well done but still juicy, no seasoning. Beans were wonderful. Bisquit was good. All-in-all "GO FIR BREAKFAST". (you like my country slang?)
(3)Chrysty C.
I enjoy it here every single time I come! Service is always friendly and quick! Usually when you order orange juice, it comes in a tiny cup. Here you get a nice large glass of it! And the pancakes are a must every single time! Their syrup is always served warm, and it's the best syrup you can find!
(5)Rich K.
We don't have Cracker Barrell in CA so we always stop in for some country cookin' while visiting AZ. Today we learned they changed the menu and removed some of our favorite items. They added a few menu items that do not compliment their "country comfort food" theme. I guess their executives don't know who their customers are or why people choose their restaurants.
(1)andrew c.
ZERO complaints over 15 years and dozens of locations across the US. Was looking for that southern comfort warm and fuzzy feeling. BUT IT WAS NOT HERE After the first waitress was unfamiliar with the new menu items (not too terrible)... another person brought the food out and slammed down every item onto the table, and to the wrong person despite my reaction and attempt to move them over to my girlfriend... lucky guess she got the childs order to the right spot. Then got attitude like we had done something wrong like switched seats or something. Did not get all items out at once, which made my plate look stupid because it was only half full. In addition to giving the wrong plates out, since it was a different person we didn't get the requested ranch dressing until prompted with an attitude 'do ya need anything else?' The ranch was brought out by the initial waitress and the check dropped off... kinda early? And we were never spoken to again! We sucked all first round drinks dry, left food on the table... especially our 4 year olds uncooked pink hamburger which had 0% chance of being rectified because we no longer existed to anyone. AND THIS WAS THE FIRST TIME I'VE NEVER TIPPED. I've always left SOMETHING to at least reflect the performance of someone on the staff, but I have nothing good to say about this visit. The cashier asked how everything was, but was clearly unequipped to handle a negative reaction. I didn't spill the whole scoop, merely shared my disappointment to no empathy or effort to make resolution. So I paid cash and took my change, leaving nothing and heading straight for the exit. I feel bad for how a couple people representing an entire nation wide chain can impact a faithful customer in such a way, and the reaction they forced out of me to leave no $$. Sadly it's true that bad service can ruin everything, the food didn't taste right, there was no warm fuzzy comforting feeling, and I looked at and bought nothing in the shop out front. Sad day, it was a very sad day but due to a great record in the past I can't hit the 1 star. Better luck next time CB but it will probably be a long time because I dont want to risk another awful experience when Im looking for something that should feel familiar.
(2)Michael V.
Food is great. Service is horrible. I would give the food a 4 and the service a 1. I absolutely love CB but its so hard to go when you know the service is going to be so bad. It just seems like the waitress is on her 1st day and has too many customers. I always get the french toast and its amazing every time. If only I could get a good waitress to go with the food and this would be a 5 star. Please CB- Hire some good waiters and crack down on the bad ones.
(3)Patrick M.
This is a great breakfast stop! Gotta love the homemade biscuits... are you kidding me! Awesome! CB is a huge chain but they do some great things. The only thing is the way they have designed the space the servers are in the back a lot... too much. They need to be on the floor more to make sure the cups stay filled up!
(5)Mandy R.
I call it Crapper Barrel, enough said.
(2)John C.
Simple American food, fairly well done. Pleasing atmosphere and friendly staff, reasonable prices.
(4)Philadelphia F.
I go to CB for breakfast on Tuesdays. Always a very good breakfast, no wait and great customer service. For a chain restaurant I am very impressed with how much the staff seems to care about your time in their restaurant. It is clear they want you to have a great experience in their restaurant. So many different places to try for breakfast. I have yet to try these places cause Crackerbarrell has given me no reason to go elsewhere. Really like their coffee too. The staff always makes sure I do not have an empty cup and even offer a to go cup of coffee. Keep up the good work CB.
(5)Carrie R.
We crave Cracker Barrel when we travel....mostly because we don't have one in San Diego. Their cheesy hashbrowns are yummy! This is not really a "good for you" place to eat. But they always deliver good food and good service. Plus, the country store smells so good when you walk in!
(4)Ema S.
There are only two reasons i would return to Arizona. 1. To visit my cousin!! 2. Momma's French Toast Breakfast OMG...this place is to die for! I came here for breakfast and ordered the Mommas French Toast. Seriously the best french toast I have ever had...even...SHHH don't tell grandma...but yes better than my grandmas! They use sourdough toast to make the french toast and omg just so good. I'm just sad they don't have them in California. Service was Excellent.. I think her name was Yesenia ...but yeah she was awesome! Our coffee and Ice tea was full at all times!! I am already planning my trip in December and Cracker Barrel is definitely one of my stops on my way!
(5)Ryan C.
Not much to say here, because aside from all the fake-country-flare, there's really not much going on. I'm reminded of one of the characters played by Meg Ryan in 1990's Joe vs. the Volcano -- the 'flib-a-da-jib-et' lady who kept saying, "I have no response to that". Pile up all the country kitsch you want, whether in the lobby or on the plate, and I just have no response to that.
(3)Crystal G.
As soon as we sat down the waiter said "im off in 10 minutes, i cant wait" wow, there is a way to start a meal! food is bland. had to grab a waiter for refills. my waiter would come over, sigh very loud and ask if needed anything else. wont come back because the food and service sucked!
(2)David B.
This is very good "cafeteria style" food. The store provides a very nostalgic feel and waitstaff is very courteous, We went on a Sunday early afternoon and the wait was not as long as expected. Food quality was good but obviously pre-prepared.
(3)Mr K.
Park your RV here Then walk in And buy some jam And nuts And steak sauce And crackers. Walk around to the holiday sounds of Lonestar. Country music, so soothing. Like Cheez N' Crackers in your childhood lunchbox. But it's time to sit down now. You're hungry. It's 1 pm and you're already on 4th meal. So order some chicken fried steak. And hashbrown casserole. Fried okra, too. But don't forget to get Diet Coke. Because Diet Coke won't make you fat. Then pay your bill. And go back to your RV. And drive away. Into the sunset. With your new Lonestar CD.
(2)Liz K.
LOVE their breakfast! 100% delish. I usually try to eat healthy, but when I just crave a seriously tasty breakfast, this is the place to go. The pancakes are amazing, especially when accompanied by the pure maple syrup they serve warm in a brand-new glass that is "yours" (thumbs up for not having to use a massivly sticky, gross syrup canister sitting at the table!). The oatmeal is also very good, especially if you get it with a tasty blueberry muffin & add some delish maple syrup into the oatmeal. Service is usually friendly but sometimes I'll get a server that isn't very helpful and has a hard time swapping out what is included in the meals so that's too bad. I also wish they served their oatmeal all day instead of just during "breakfast" time, considering all of their other breakfast items are available all day. Also note that it does get very busy on weekend mornings, so plan ahead that you might have to wait awhile (no stars are deducted for this, obviously). Prices are also great. You get a TON for what you pay for!
(4)Kirstin E.
ILOVETHECRACKERBARREL!!!!!!!!!!!! The Cracker Barrel has been a family "bon voyage" breakfast staple. When ever we go to visit the parents or they come to visit us, on the last day we always end up at the CB for breakfast! I always get the Sunrise Sampler because you get a little bit of everything! That heavenly hash brown casserole is INSANE, I could eat it for the rest of my life! true story! The grits, with the warm maple syrup and gobs of butter, yummmm! The baked apples.GAH! The biscuits and gravy, lord have mercy! The smoked Sausage! I always ask for all sausage, And skip the one piece of bacon and one piece of ham, pile on that tasty sausage please! The eggs are a after thought for me and fill in the blanks while I am trying to figure out what to eat next! The service is always great! We are generally a table of 6-12 people, and they always get our order right.
(4)Allan K.
Simply the best Chicken and Dumplings in the world. I have been wanting to come back for many years and it was totally worth the wait. a lets not forget the hot biscuit's and butter.......
(4)Tatiana G.
Great french toast especially the cinnamon french toast!!!
(5)Katie T.
What can I say about my favorite restaurant in America? I was used to eating almost weekly at a Cracker Barrel when living in Florida. They don't have them in California so I was willing to drive quite a bit while visiting a friend in AZ just to eat at one. I was not disappointed. I got biscuits and gravy - a cracker barrel staple. This place was amazing. Service was excellent, and the manager even came to check on our group of eight.
(4)OC L.
Great iced tea. Terrific Roast Beef and mashed potatoes. Love the biscuits. You can't go wrong at Cracker Barrel.
(5)Eli H.
One of my favorite breakfast places and best place for stocking stuffers for the kids. I have never been here for dinner but breakfast rocks! I usually order the bacon and eggs which has some uncle, grandpa, or distant cousin in the name...yeah who cares the grub is good. The bacon always comes out perfectly crisp with no soggy fat on it, the eggs always perfect as ordered, the hash brown casserole is a mixture of cheese and potato that is so perfect I am pretty sure they made a pact with the devil. I love the fresh squeezed OJ (has a little pulp cause its REAL), the coffee is always great, my wife loves the pancakes. The service is always quick but I wish they had call ahead seating like Mimi's because this place gets so busy but even still there is never more than a 15 minutes wait (haven't been there on a holiday). Check out the gift shop on the way out and you have been rualized!
(5)Eli H.
One of my favorite breakfast places and best place for stocking stuffers for the kids. I have never been here for dinner but breakfast rocks! I usually order the bacon and eggs which has some uncle, grandpa, or distant cousin in the name...yeah who cares the grub is good. The bacon always comes out perfectly crisp with no soggy fat on it, the eggs always perfect as ordered, the hash brown casserole is a mixture of cheese and potato that is so perfect I am pretty sure they made a pact with the devil. I love the fresh squeezed OJ (has a little pulp cause its REAL), the coffee is always great, my wife loves the pancakes. The service is always quick but I wish they had call ahead seating like Mimi's because this place gets so busy but even still there is never more than a 15 minutes wait (haven't been there on a holiday). Check out the gift shop on the way out and you have been rualized!
(5)Mandah C.
My breakfast was disgusting last time. Waits have been so long! Waiter was dull. My eggs were half cooked. Way over priced.
(3)David B.
This is very good "cafeteria style" food. The store provides a very nostalgic feel and waitstaff is very courteous, We went on a Sunday early afternoon and the wait was not as long as expected. Food quality was good but obviously pre-prepared.
(3)Mr K.
Park your RV here Then walk in And buy some jam And nuts And steak sauce And crackers. Walk around to the holiday sounds of Lonestar. Country music, so soothing. Like Cheez N' Crackers in your childhood lunchbox. But it's time to sit down now. You're hungry. It's 1 pm and you're already on 4th meal. So order some chicken fried steak. And hashbrown casserole. Fried okra, too. But don't forget to get Diet Coke. Because Diet Coke won't make you fat. Then pay your bill. And go back to your RV. And drive away. Into the sunset. With your new Lonestar CD.
(2)Ina M.
Favorite lunch place! You can have breakfast at noon :)) beware, however, the quality of food and service decreases 10-fold at 1pm. Do not come here at 1pm!
(3)Jeff M.
Over the years I have visited this location on a frequent basis. The thing I love about this restaurant is the friendly staff and service. This is my families favorite spot for breakfast. Whenever I decide to do an interview off site from my office I always choose this place. If you're looking for a one-of-a-kind experience with large portions for a reasonable price this is where you want to go. From breakfast to lunch to dinner and even a Christmas or Thanksgiving dinner, I promise you won't be disappointed.
(5)Kaitlan C.
I've only ever been for breakfast and their hash brown casserole is worth the trip in and of itself. Wow. We are pretty boring here but they do fantastic French toast, buttermilk pancakes, and biscuits and gravy. I find if you stick to their basic menu, you won't go wrong! I find that when I try one of the seasonal specials is when I'm most disappointed. Breakfast can get pretty crowded on the weekends but they get you seated pretty quickly.
(4)Jamie L.
Super cute place with great service and great breakfasts. The breakfast selection was varied and prices were reasonable! It felt homey and comfortable in the restaurant which made the food extra delicious!
(5)Ina M.
Favorite lunch place! You can have breakfast at noon :)) beware, however, the quality of food and service decreases 10-fold at 1pm. Do not come here at 1pm!
(3)Sassoun H.
Okay, let's get one thing straight right off the bat. the only reason I'm giving this place 2 stars is because the employees are really nice, the general store is really cute, and overall, it has a very cozy, comfy, Litt-House-on-the-Prairie vibe going on. One star is too much for the food they are serving. The grits were just a bowl of flavorless mush. No salt, no pepper, no butter. Nothing. Just flavorless slop. The same goes for the gravy. Lukewarm, under seasoned, and clumpy. The biscuits were okay. Too small and not enough butter for my taste, but they were the best part of the meal by far. The sausage patties were tiny, tough, and I can swear they came out of a Jimmy Dean microwavable sausage packet. The sausage patty in a McDonald's sausage McMuffin with egg is 10 times better. Did I say 10 times? I meant a hundred!! The menu says their bacon is apple-cured-and-smoked, fancy-schmancy, peppered something-or-other bacon. I must have ordered the Ralphs-plain-wrap bacon because what I got was three (small) slices of your everyday, standard, garden variety, regular ol' bacon. The board in the country store says they sell loaves of fresh sourdough bread. I ordered sourdough toast with my meal. I'm almost certain it's the same sourdough bread I have in my pantry at home that I bought at the grocery store. Not sure why they wouldn't serve their fresh sourdough bread with breakfast. Apparently, they have some kind of special flavored butter that they only serve upon request. LAME! What if it's your first time there and you don't know you're supposed to request it? If a restaurant has an item that they are proud of and sets them apart from other restaurants, they should offer it up for free all day long so people come back for it! P.S. - I'm pretty sure I did request the special butter, it just never arrived. Oh yeah, and what is with having to get up and go to the cashier to pay? Why can't we just pay the waitress? There are tons of them all over the place!!! If you are visiting from out of town, it is a cool place to check out on your way out of Dodge. But, if you're looking for breakfast, look about 50 yards east and you'll see Denny's. "Moons Over My Hammy" baby!!!!
(2)Pete H.
Cracker Barrel is known for its comfort food and has an old charm to it. The waitress seemed overworked and she got the order wrong 3 times. I've gone twice. You have to pay at the cashier, and both times I had to tell the cashier to tip. What place doesn't ask you to tip their waiters?
(1)Joanne S.
This CB use to be our ultimate b'fast stop on the way to Lake Pleasant or driving out of town. We were there so often that one yr they sent us a Christmas card - so I know what I'm talking about. The quality of food has slid to the very depths of the barrel. Once delicious, warm bisquits are now hard as rocks. Ask for crisp bacon and you get wiggly hunks of pork. Their eggs are rarely cooked as requested by the customer. Hot cakes couldn't be cut with a knife and fork (last time there). However, my biggest complaint....soft drinks have NO carbonation...EVER! If you mention this to your server, they say I'm sorry, and bring you another one....the SAME WAY!! WE'VE MENTIONED THIS SOFT DRINK PROBLEM FOR AT LEAST 10 years, and it's still the same. So, although I'll miss my waitress Norma (excellent by the way), I won't be a Cracker Barrel customer any more.
(1)Dee R.
We came here several months ago on our summer vaca to arizona. We enjoyed it. I am a typical tourist but my husband raved about how much I would like it...and I did. Wait times can be quite long, esp on weekend mornings but there is an awesome gift store with souvenirs and clothes and fun little novelty toys for the kiddos. Food was great. We ordered a bunch of different things. French toast, biscuits and gravy, eggs and bacon, oatmeal and fresh fruit...I think we tried it all. It was all great. I just wish they had this chain in CA.
(4)Zion B.
I've always liked this restaurant, and I go there sometimes for comfort food. The food is usually very very consistent. I especially like the fried chicken breasts on Sundays. Today however I was a bit disappointed. The food was average at best. I had the chicken and dumplings and my partner had the turkey with dressing. The turkey was very dry. The chicken and dumplings was excellent. But my biggest problem overall was how slow the service was. it took them a long time to find us a seat, and it wasn't because there were too many people there. We had to ask for drink refills about three times. The beef stew soup was really bad. Just didn't have any flavor. What I still come here? Yes I probably would. But I don't have high expectations anymore.
(3)Randy C.
We went here yesterday, and was told by the server that there would be a 5 to 10 minute wait. I looked through the window and the place was only half full. It turns out that a kitchen employee had called in sick, and instead of seating more people, they would make them wait until the kitchen could catch up. MMM, sounds like a bad management decision to me. We finally were seated, and our food was ' OK ". I had a Cheeseburger & Fries, and my Wife had Chicken Fried Chicken. The gravy tasted like it came out of a package, but everything else was OK.
(3)Kelli N.
This place has the best pancakes I have ever tasted!! You have to try them if you come here. Fast and very friendly service as well
(5)Andi K.
My daughter and I were blissfully unaware of the bigotry supported by Cracker Barrel and have since stopped going. This location is often understaffed and unable to handle the weekend crowds anyway.
(1)Chris W.
Quite possibly the loudest place on earth! It's so crazy in this place that I can't fault the waiters and waitresses. My girlfriend and I order the same thing every time "Eggs in the basket, crispy bacon and crispy hashbrowns" and every time it looks like two different meals?? One's perfect and one looks under done and they always have to bring out my hashbrowns later..I like having my meal served all at once. I don't want to be hard on the staff because it's so crazy in there ...but man..I have a headache when I leave this place...
(3)Erick B.
Cracker Barrel has some great food at reasonable prices. If you are used to southern cooking like I am ( My Grandma ) then this is the place for you. I love their Chicken N Dumplins ! You can not go wrong at Cracker Barrel. Yes, I'm a fan !
(4)Diana B.
Usually, we have an excellent experience at Cracker Barrel. It's one of our favorite places for breakfast/lunch when my family comes to visit. However, Flo's rudeness to our table and the table next to us left us feeling less than pleased after our meal. During our ordering, she was quick and didn't answer questions. In addition, she curtly said to my friend, "The mamma's French toast breakfast comes with eggs and bacon. And you're okay with that." Instead of even offering other options to my friend or waiting for her to question the side options; my friend has never been here before, so she had no idea sausage was an option because of how curtly Flo said it. Furthermore, she never took our drink order. She brought water initially saying she didn't have time to take our order yet and then came back to take our food order; she seemed upset to have to take our drink order when we had to later ask. She also spoke slower and louder as if she was taking to someone with special needs when speaking to my mother; my mother is just in a walker, and not with any mental incapacities that would warrant that type of speech. She seemed to have this same demeanor with the two elderly gentleman we were seated by. She also openly complained to our table that she had to help them before helping us; it was an awkward exchange. I understand that the restaurant is packed, and service is rushed, but her attitude isuncalled for. Our table of 6 is filled with people who work in the service industry, so trust me when I say we know how hard it is. However, none of us have ever made a table feel uncomfortable by rude treatment or the treatment of the table next to them. Flo still received a tip of 15%; because I know what it's like to survive off tips. However, I would like to say that she missed out on something much bigger. More importantly, it brought down my rating of Cracker Barrel.
(2)DeeAnna M.
This cracker barrel is sort of off the grid but totally worth the odd location. The food is very good. The staff has been friendly and attentive on all occasions in my experience.
(5)Lee Ann W.
Out of all the Cracker Barrels we have been to, this overall is the best! Staff was efficient and friendly. Drinks were filled regularly without being asked. Place looked clean :) Wish the fireplace was lit! Food was consistent and hot. All orders were correct for a party of 6. Wish we lived closer to this location to come back more often.
(4)Jezibell K.
Normally I like breakfast at Cracker Barrel but this one In particular is not up to par! Gave this place two shots and will not be coming back. Terrible service and food. Drive to the arrowhead location for better food for some reason.
(1)Amy R.
I always find it hard to find decent breakfast places. I recently had a business meeting at Cracker Barrel and was happy with y experience. They have a large breakfast menu so there is something for everyone. Their little store also has some unique gifts, which are perfect for stocking stuffers. Bring a big appetite for here!
(4)Justin M.
I didn't grow up with Cracker Barrel, and I was never that familiar with it. I have now dined at a Cracker Barrel restaurant a total of 3 times: Pennsylvania, Utah and now Arizona. Though I know, as a company, they have some different views on things than I do I have always thought their food was simply good ol' homestyle cooking and I have enjoyed it. And this 3rd time was no exception. We went for Thanksgiving, as we had our family's 'traditional' Turkey Day the weekend prior for scheduling purposes. First off, I want to say "Thank You" to those who worked on Thanksgiving Day. Whether they had the option to work or not, we appreciate you and your GREAT service. The place was busy and we went at 11am. We had to wait a bit longer than they initially told us but we were not about to complain - we expected to wait even longer than that! It was so annoying to see people complain about lines and waits, that's why you stay home on one of the busiest days of the year then! I had to argue with the cashier when she thanked ME for MY patience! With that said, that's the only tough part of the restaurant's set up. You go to the cashier in the shop to pay for your dining bill, so when it's really busy, things get crowded and a bit pushy. (We wondered how many jerks have just walked out without paying!) Also, all of the people who ordered to-go meals were also trying to get in there ahead of people. The parking lot is also not set up to handle such crowds, especially for their Thanksgiving to-go meal deal - we were waiting to see some yelling matches! But the food, spot on and tasty! I opted for Meatloaf on Turkey Day (I'm such a rebel). Meatloaf, mash, corn and mac'n'cheese - yes please! So good when you mix it together and then put it on a roll. I have to say that I wasn't a huge fan of their corn bread, I like it a little more moist and sweet, but to each their own. I don't think I could eat here every day (like my boyfriend's Dad does...seriously), but I am thinking we definitely need to come back more often! I wish I remembered our server's name, she's a gem!
(4)Kerry S.
Poor service, one dinner order wasn't placed with the kitchen, and raw pancakes. I'm a better cook than the guys in back. Likely won't return.
(1)Jamie H.
This place seriously hit the spot. I ordered Mamma's Pancake Breakfast. The pancakes were so hot and fluffy, they even brought out real maple syrup no charge. I ordered my eggs over easy and they came out perfect whites cooked yellow runny, yum. When you walk in they have a full gift shop so we even got some last minute Christmas presents on the way out. The server was very friendly and even my iced tea to go. All in all it was delicious and we will be back.
(5)Stacy F.
Headed here for a good old fashioned breakfast, since they are one of our go to places. Pretty standard location for the chain with the country store up front to look through if there is a wait. We were fortunate enough to get seated right away. Our waitress came over within a minute or two to take our order. Food came out within 7-10 minutes after, so not long to wait at all. Everything was made as requested. The only real complaint we have is the eggs. It seems that they probably cook them to order in the pan and that they continue to cook on the plate, which means they are going to overcook just a touch. Not really a big thing. There was a bit of the line at the cash register, but the place is always busy in the mornings, so this wasn't too surprising! Overall: A- Standard CB location, good for breakfast, service was decent!
(4)Kelly C.
The food is decent, but the service is spotty at best. You may get a good server or not, you never know. But my complaint is that when you have to pay at the counter, no matter how many customers are lined up, they usually only have one cashier and never seem to call anyone else to help out. I would shop there after dining, but if the line is short, I'll go ahead and pay just to save the long wait. Get with it and have the servers take the money, then the only people at the checkout counter are shoppers.
(2)Angela R.
Cracker Barrel is probably about the same nationwide...only visited a few. They are consistently good for low price breakfast. We visit this one for late-night light eats We dance every Sunday night at West Coast Swing Dance club and this CB is on our way home. (better to eat after lots of dancing, instead of before) Location is visible from I-17, however, not simple access, therefore, google map or phone for easy turns to take. Turkey bacon is WONDERFUL! Blueberry pancakes good with fresh berries. Biscuits fresh home made! Rob the night manager is very helpful and kind. Such a nice man! Rob is African American and well deserving of management position for the long term! I am quite shocked to see one reviewers' claim of bigotry! We have seen Hispanic and African employees AND customers. The atmosphere seems very accommodating for ALL! Servers are friendly and helpful. The ladies in the gift shop are all very sweet. I purchased some great gifts for friends in this store! They very much liked the products I gifted! There is so much to see...it will take time to peruse it all! If you haven't tried Cracker Barrel...give then a try. It's basic home style comfort food, but good for the value.
(4)Chukki S.
I think the food was pretty average. They have this weird old lady store before you enter the restaurant. Last we came here we didn't even get seated after waiting for about a half hour. I think if you grew up with this place then it's great, but if you're not familiar with it you probably won't be that impressed.
(3)Melissa T.
Went there for a bday breakfast on Sunday 02.15.15 service was good, food was tasty, but I had an issue with a foreign object in my meal.. Told the manager and he was very nice about it, and took care my bill. I really liked how he was so nice and really seemed to care about the customers. I will go back, this place has good customer service. Thank you Manager
(4)Amber G.
I've never been to a worse Cracker Barrel. Let me start off by saying, the food was great, this review is solely based on the way we were treated by the staff and manager at this location. Upon arriving, we had a large party so naturally we had to wait quite a bit longer than the normal wait time. We were waiting inside the store area because it was about 95 degrees outside, and no one wants to wait for an hour plus in that kind of weather. We had been waiting inside for a while already and one of the workers in the store made a comment that we could wait outside. We told him it was hot out there so that's why we were waiting inside (mind you, people from our party were actually purchasing things from the store). So, very smart ass, he says, "oh you guys must not be from around here". And starts to walk away, then under his breath, he says, "you need to grow some hair on your balls". WTF?!? Yes, we are not from AZ, we are one state over...where we also have hot weather. But seriously, WHO IN THEIR RIGHT MIND would make a comment to CUSTOMERS saying something so rude and disgusting?!? This guy was asking for trouble. At this point, my husband is absolutely pissed and he is not the type of guy to get mad about much, he's the peacemaker that's always level headed. Well the guy comes back out and starts talking shit with one of the other workers that's behind the cash register, they start looking at us and laughing while making jokes about how hot it is outside. My husband approaches them and tells them they need to stop saying stuff about us. So the guy who originally made the comment, decides to go to the back room (I'm assuming he was scared he was gonna get his ass kicked). I call for a manager because things are starting to escalate. The manager comes out (didn't get his name but he has gray hair and glasses) and I tell him what happened and what the employee said to us. He acts surprised and says he's going to go talk to him, so he also disappears to the back room. About 10 mins later, he comes out, does not say ONE WORD to anyone in our party, and acts like nothing happened at all. I obviously cannot believe that this just happened. To be treated so horrible by a company who prides their self in family, and then the manager doesn't even apologize or handle the situation at all....it's a joke. Anyway, we ended up eating there since we already waited so long, and our waitresses were actually pretty awesome. But it was just a really bad experience for us. We are from California and we go to Cracker Barrel every year when we come here for my husbands hockey tournament. We definitely won't be coming back to this location.
(1)Iris A.
The food here was ok. However I got some dinners to go and when I was eating my greens with my catfish I almost swallowed some green plastic. Gross. I couldn't bring it back since I was busy with training and I was visiting AZ. Don't think I'll be returning either.
(3)Jenn S.
Best pancakes EVER! I kid you not when I say this. So delicious and buttery. Me and my boyfriend had breakfast here. Our server Brian came to our table a little late and I think another server tried to swoop his table haha. He sort of talked over my boyfriend and I and focused on bigger parties that he had. We also had to remind him to bring us things we asked. Other than that food came out fast and was really good! Would definitely come back again for the pancakes.
(4)Elizabeth T.
Personally I love this restaurant. I brought one of my friends who decided to order a healthy option and he was really disappointed with the portion sizes and taste. If you are coming here order off the menu and be prepared for a little extra calories but a lot of extra taste.
(5)Jeremy R.
This place is great and not to mention excellent customer service. My waitress Renata was attentive and on her game. Food was hot, fresh and a pleasure to eat. I will definitely be back to this location next time I visit Phoenix.
(4)Julie S.
When we're not counting calories we go here. The food tends to be not so health-conscious, it is good old comfort food. Is not the best but it's also not the worst the food and the service are very consistent and the cheesy hashbrowns are very yummy. I actually prefer Village Inn but Cracker Barrel is a close second
(4)Elizabeth P.
When most white people go to eat dimsum at a Chinese restaurant, they are usually clueless and have no idea what anything is and what to order. I am Asian, and this is how I felt my first time at Cracker Barrel. Note to self: chicken and dumplings does NOT equal chicken dumplings. Although I had a great time here because of the fun decor, games at the table, and the overall "whiteness" of the place, I found the food to be really heavy. I left feeling like the food I had just eaten would sit in my colon for days. I would come back, just not too often.
(3)Lacee B.
I LOVE this place, it brings out my inner fat kid. I always get the Old Timer Breakfast and finish it all (which is shocking because I never finish anything). The staff is always super friendly and the food always comes out hot and fast. Their bacon is amazing-soft and chewy and their hash brown casserole is excellent. Can't wait to go back!
(5)Brad S.
Consistent quality comfort food and friendly service make this a nice family restaurant. For some reason I can't leave without buying candy but then that's half the fun.
(3)Jolly M.
I found many Cracker Barrel's in TN. Never heard of it before and they were all over the place back east. Interesting enough I recently drove by this location and checked it out with a fellow nursing classmate and so happy I did. I very much enjoyed their service. Very pleasurable! I highly recommend their grilled trout, mac-N-cheese and biscuits. Reasonably priced! : ) I would say pass on the corn bread, chicken dumplings are an odd shape, texture and flavor. Not any chicken dumpling I've ever seen or tried. I also recommend purchasing their own brand label of a Cast Iron Skillet. A good size is only $20!! If you're a cook/chef at heart, it's a fabulous deal and quality! : )
(4)Jody C.
Had breakfast there this morning and really enjoyed it. Great food, but a little hard to find.
(5)Chuck S.
I've been to Cracker Barrel all over the country and this is, by far, the worst. Horrible customer service from not very knowledgeable wait staff. The waitress wouldn't substitute my girlfriend's sliced tomatoes because "they're a garnish, you're not supposed to eat it." Oh really? Then why is it a menu item? The manager simply refused to help or provide an explanation. CB is usually very good and I was very disappointed. Won't be coming back.
(1)Daren C.
I was wondering why there weren't many lunch reviews... cuz they are just ok. I had a steak burger, cooked medium (blech) salad and beans. Salad, sad little boring salad with packaged Blue cheese, even though they serve blue cheese crumbles as a topping for the burger. Burger was fried, I would say well done but still juicy, no seasoning. Beans were wonderful. Bisquit was good. All-in-all "GO FIR BREAKFAST". (you like my country slang?)
(3)Chrysty C.
I enjoy it here every single time I come! Service is always friendly and quick! Usually when you order orange juice, it comes in a tiny cup. Here you get a nice large glass of it! And the pancakes are a must every single time! Their syrup is always served warm, and it's the best syrup you can find!
(5)andrew c.
ZERO complaints over 15 years and dozens of locations across the US. Was looking for that southern comfort warm and fuzzy feeling. BUT IT WAS NOT HERE After the first waitress was unfamiliar with the new menu items (not too terrible)... another person brought the food out and slammed down every item onto the table, and to the wrong person despite my reaction and attempt to move them over to my girlfriend... lucky guess she got the childs order to the right spot. Then got attitude like we had done something wrong like switched seats or something. Did not get all items out at once, which made my plate look stupid because it was only half full. In addition to giving the wrong plates out, since it was a different person we didn't get the requested ranch dressing until prompted with an attitude 'do ya need anything else?' The ranch was brought out by the initial waitress and the check dropped off... kinda early? And we were never spoken to again! We sucked all first round drinks dry, left food on the table... especially our 4 year olds uncooked pink hamburger which had 0% chance of being rectified because we no longer existed to anyone. AND THIS WAS THE FIRST TIME I'VE NEVER TIPPED. I've always left SOMETHING to at least reflect the performance of someone on the staff, but I have nothing good to say about this visit. The cashier asked how everything was, but was clearly unequipped to handle a negative reaction. I didn't spill the whole scoop, merely shared my disappointment to no empathy or effort to make resolution. So I paid cash and took my change, leaving nothing and heading straight for the exit. I feel bad for how a couple people representing an entire nation wide chain can impact a faithful customer in such a way, and the reaction they forced out of me to leave no $$. Sadly it's true that bad service can ruin everything, the food didn't taste right, there was no warm fuzzy comforting feeling, and I looked at and bought nothing in the shop out front. Sad day, it was a very sad day but due to a great record in the past I can't hit the 1 star. Better luck next time CB but it will probably be a long time because I dont want to risk another awful experience when Im looking for something that should feel familiar.
(2)Michael V.
Food is great. Service is horrible. I would give the food a 4 and the service a 1. I absolutely love CB but its so hard to go when you know the service is going to be so bad. It just seems like the waitress is on her 1st day and has too many customers. I always get the french toast and its amazing every time. If only I could get a good waitress to go with the food and this would be a 5 star. Please CB- Hire some good waiters and crack down on the bad ones.
(3)Patrick M.
This is a great breakfast stop! Gotta love the homemade biscuits... are you kidding me! Awesome! CB is a huge chain but they do some great things. The only thing is the way they have designed the space the servers are in the back a lot... too much. They need to be on the floor more to make sure the cups stay filled up!
(5)John C.
Simple American food, fairly well done. Pleasing atmosphere and friendly staff, reasonable prices.
(4)Mandy R.
I call it Crapper Barrel, enough said.
(2)Rich K.
We don't have Cracker Barrell in CA so we always stop in for some country cookin' while visiting AZ. Today we learned they changed the menu and removed some of our favorite items. They added a few menu items that do not compliment their "country comfort food" theme. I guess their executives don't know who their customers are or why people choose their restaurants.
(1)Philadelphia F.
I go to CB for breakfast on Tuesdays. Always a very good breakfast, no wait and great customer service. For a chain restaurant I am very impressed with how much the staff seems to care about your time in their restaurant. It is clear they want you to have a great experience in their restaurant. So many different places to try for breakfast. I have yet to try these places cause Crackerbarrell has given me no reason to go elsewhere. Really like their coffee too. The staff always makes sure I do not have an empty cup and even offer a to go cup of coffee. Keep up the good work CB.
(5)Carrie R.
We crave Cracker Barrel when we travel....mostly because we don't have one in San Diego. Their cheesy hashbrowns are yummy! This is not really a "good for you" place to eat. But they always deliver good food and good service. Plus, the country store smells so good when you walk in!
(4)Ema S.
There are only two reasons i would return to Arizona. 1. To visit my cousin!! 2. Momma's French Toast Breakfast OMG...this place is to die for! I came here for breakfast and ordered the Mommas French Toast. Seriously the best french toast I have ever had...even...SHHH don't tell grandma...but yes better than my grandmas! They use sourdough toast to make the french toast and omg just so good. I'm just sad they don't have them in California. Service was Excellent.. I think her name was Yesenia ...but yeah she was awesome! Our coffee and Ice tea was full at all times!! I am already planning my trip in December and Cracker Barrel is definitely one of my stops on my way!
(5)Ryan C.
Not much to say here, because aside from all the fake-country-flare, there's really not much going on. I'm reminded of one of the characters played by Meg Ryan in 1990's Joe vs. the Volcano -- the 'flib-a-da-jib-et' lady who kept saying, "I have no response to that". Pile up all the country kitsch you want, whether in the lobby or on the plate, and I just have no response to that.
(3)Crystal G.
As soon as we sat down the waiter said "im off in 10 minutes, i cant wait" wow, there is a way to start a meal! food is bland. had to grab a waiter for refills. my waiter would come over, sigh very loud and ask if needed anything else. wont come back because the food and service sucked!
(2)Louie R.
Walking into this place feels like walking into my home. You might be wondering why it feels like my home, and that's because I used to live in a barn. No, really, I did. The best thing about coming here is the cookin'. If the wife could cook this good, she would probably get more kisses from me. The pancakes taste like pancakes. The bacon is very crunchy and thick. The hashbrown casserole is very hashbrown casseroley. It tastes the way food should taste! I would recommend this place! A++ WOULD BUY AGAIN!
(5)Paul T.
I have been eating here regularly for lunch. Their Chicken "Country House Salad" lunch combo is a very good deal. $5.99 for a decent sized salad with grilled chicken and mixed greens and a baked potato or soup. Since it is summer here, I do not like to eat heavy/hot food as I work in the heat most days so this combo is very appealing.
(4)