Freaking terrible! Last time I come to this location. I will drive to the 59th location. I will literally go out of my way, but some how get home faster. New record. For their poor service... 30 minutes for one single dish!
(1)
Floyd C.
The manager: Kat was super friendly... You can appreciate, I can at least someone that is upbeat and nice at any place of business that deals with the public all the time. This is a great location, even the employees seemed in good spirits and talkative. I cannot complain about a happy work environment here. The food tasted fresh and the location was clean and in order. I plan on visiting the staff here again. This has to be my favorite Rubios. If you like fish tacos, try the salmon taco, lots of flavor....
(4)
Nathaniel M.
I was recently invited by Rubios to celebrate the return of their delicious enchilada's; wow! Thank you for bringing them back. The sauce is what got me hooked. Tip: get a side of the red enchilada sauce to enjoy it with your chips.... Yum!
(5)
Alexandra S.
Great food and great service at this location. I go out of my way to eat at this Rubio's as the staff, especially management, is always friendly and fun. This location seems to have the best Churros too!
(5)
Bob D.
Been eating at Rubio's since living in San Diego in the 1980's. Love this food. Fresh and clean. Highly recommended.
(5)
Barb B.
We were here on Wednesday, 12/21/11. We had been at a Rubios in CA recently and was extremely disappointed. Not this time! Jacob was our order taker and was VERY courteous and professional. My husband got two fish tacos that were a good size and yummie. I went with the grilled veggie burrito and man, it was huge and tasty! This is what Rubios is about!
(5)
Captain G.
My wife and I stopped in last weekend for a fish taco plate. The place was filthy, undermanned, and hot. I hope management will take corrective action, or we will find a new place for one of our favorite meals.
(2)
Aura C.
Very friendly service from the clerk helping us order. She informed us if we went back a few days later there was a special where everyone who ordered would receive a free bag. We missed that, but at least she told us about it. I ordered the original fish taco since I had a card for a free one from a yelp party. I don't care for anything breaded, but the dressing was good. Also, they do have a salsa bar!
(4)
Scott S.
Kids love it, and under $5.
(3)
Kristine L.
Veggie salad is fabulous!
(5)
Brianna T.
Rubios...gourmet fast food. I absolutely love the gourmet steak tacos and shrimp burrito. That's all I get because I don't need to be adventurous on the menu at times. I did try their citrus shrimp burrito and absolutely hated it, I had way too much citrus flavoring or whatever that was on my burrito. It tasted like I liked and ate the skin of the orange.
(5)
Susie Q.
Terri-bowl! 25 minute wait for a $10 half-filled bowl with undercooked hard rice, some beans and 4 shrimp. Will not be back. Chipotle is a much better choice!
(1)
Danielle F.
I had a very pleasant experience here yesterday. I had a large order that I placed and I explained to the employee that we would be traveling with the food for an hour before we would be eating it. The staff did a great job packing everything up almost catering style. We had plenty of sauces and limes. Nothing was soggy because everything was packed separately. We really appreciated their efforts. Our dessert was forgotten which we stopped in for on the way home. My son said as soon as the staff member saw him she said "I know what you're here for " and apologized very sincerely and threw in an extra cake for us. I don't expect perfection. I expect 100% effort and when a mistake is made, own it, and make it better. I'm very happy with the food and the service I received.
(4)
Jennifer M.
Came in for lunch today one person ahead of me cafe not full took 1/2 hour to get my food. Don't understand how this happens doesn't even take this long to get food at a full on Mexican restaurant that is packed full. Pretty rediculous if you ask me. Should have gone to subway next door
(2)
Eveline B.
I had the deluxe shrimp tacos. SO Yummy!!!!! This place has great food! The manager on duty was helping the kitchen staff and coordinating everything smoothly. I reccomend!
(5)
Matt H.
We really enjoy the atmosphere and menu that Rubio's offers. The location in Surprise shut down so we will drive to this location when it makes sense. Great tacos and the beans have been of the thicker consistency which I think is good.
(5)
L S.
I have to rate today's visit with only 1 star! I've eaten at this location at least once per week since they opened and today I had the worst service imaginable. I even stood at the counter before leaving to talk with the manager and was ignored and not even asked what I needed. We waited over 30 minutes for our food. Got it and my order was wrong.. I can accept when they are busy and need a little extra time- I get it. But my order was wrong and the attempt to fix it was just pathetic! I ordered the standard gourmet grill chicken tacos without the bacon and sauces. Everything else as normal. I got plain tacos with chicken and avocado only and served on a cold tortilla!! They went back in an attempt to correct it and added onions, cilantro, and dry shredded white cheese! When the order was re delivered I let them know this is still not right and was missing the grilled tortilla with melted cheese! I was told I was wrong (as a customer!) and this is how they are made and it is now made correctly! Can I say at the least I am super irritated since I've eaten these yummy tacos on numerous occasions! They have lost a customer! So sad!
(1)
Carmela S.
Everything was hot, fresh and great service. Even on a busy Sat. night !
(5)
Kelly H.
We are regulars at this location and most of the staff recognizes us. It's nice to enter and see someone smiling back at you, ready to happily take your order! I order the fish taco plate most of the time. I did try the portobello mushroom tacos. They were good for a vegetarian option. The kids enjoy the chips, salsa, rice, beans a guacamole. All of these things you can get as sides in small portions. Thanks for providing a quality,kid friendly, and relaxed lunch spot! See you next week!
(4)
Dave D.
My wife and I go to this Rubio's every Tuesday for $1.50 Fish Tacos. Jason and his staff are the BEST! He is always very friendly to us and everyone else that comes in. Very well run place. One of our favorites!
(5)
Eli H.
I have to update my review now that they batter the tacos at each location. Wow does it make a difference, the fish breading is extra crispy & way more flavorful. These tacos are better than most sit down restaurants and they still sell them for $1.50 each on taco Tuesday. This location always has the best service and it's a clean locations with a clean bathroom.
(5)
Aaron W.
Sometimes it's really hard to do Mexican food fast, fresh, and tasty. I wish I could at least say that they've got the fast part down, but that isn't the case. The place was practically empty and it still took 15 minutes to get two tacos. Food was bland, so I loaded up on salsa and lime juice on top of the tacos. Even Chevy's is better than this.
(2)
Brian B.
Quick, fresh and delicious! Had a 2-taco mix and match plate. I selected the mango habanero mahi mahi taco and pacific mahi mahi. The mango habanero was spicy, sweet and fantastic! Would have that again. The pacific mahi was a little bland but after adding tomatillo salsa it was good.
(4)
Travis H.
I love the gourmet chicken tacos. For "fast food" it is bit expensive 7-10$ for the combo plate. I wish a single taco wasn't 3.29$ but it is great. The kicker for me was the management and staff. This place about a mile from where I live, so that is a plus for me as well. But the manager ( 2 so far) have been nothing be the epitome of how a manager should act. I had just moved to Peoria about a month and half ago and was exploring the nothern Peoria area and seeing what was really close to my house. I relied heavily on Yelp, and the reviews for this place looked great. I walk in and the manager starts small talking with me and I am a big small talker so I mention that I just moved here from Michigan and it is my first time in. He gave me a FREE fountain pop cup and said "Welcome to Arizona and Rubios" ( You had me at free bro!) I order the chicken taco plate. He brings it out to my table and I take a bite. DELICIOUS food. He asks if I like fish because their signature dish is the Fish Taco. I told him I am not a huge fish guy, and 5 minutes later he brings me a FREE fish taco just to try!! What a nice fast food place! 5 stars for all around awesomeness
(5)
T N.
When I came to Rubios today I ordered the Baja especial steak burrito. I paid .99 to add sour cream. When I began to eat my burrito, I found it had no sour cream in it, and they added lettuce. Ewe. Hot soggy lettuce. I brought it back, and instead of making me a new burrito, they added sour cream to my already bitten one and chose to leave the lettuce in it. My chips were chewy, and my family spent $33. We could've gone out somewhere with fresher food! It is expensive, and they did nothing to fix their mistake. I still leave 2 stars because I have been there before and ordered the same burrito that was pretty good. I'd rather not roll the dice when my wallet is at stake.
(2)
Jake A.
This used to be a really well run location, but has steadily gone downhill. Today was the worst and I will not be returning. 20 minutes to receive food. I asked to talk with the manager and she seemed to care less. She said they were backed up and offered no type of apology. She asked if I wanted chips and walked away. Someone did bring chips out about a minute before the food arrived. My meal already had chips. Lots of people waiting, soda machine drain was backed up and overflowing on to the floor. Utensil area a mess, trash cans overflowing. Food prep line a completely. See included pictures.
(1)
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Address :24920 N Lake Pleasant Pkwy
Peoria, AZ, 85383
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch Parking : Private Lot Bike Parking : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : Beer & Wine Only Outdoor Seating : Yes Wi-Fi : No Has TV : No Waiter Service : No Caters : Yes
If you enjoy Taco Tuesday, then you have officially fallen in love with the Mexican Food. The main grain of Mexican cuisine is maize. Also known as corn, maize is grown for the past 9000 years after the crop was discovered by the people in Mayan civilization. Mexican empire flourished when they started growing beans, tomatoes, chili pepper, sweet potato and cactus. Till this date these ingredients are used in cooking authentic Mexican dishes and drinks.
Great use of spices, fresh chili pepper dishes like fajitas, tortilla chips, corn chips, salsa, chimichangas, burritos, nachos and quesadillas are invented in America. But when you are looking for authentic Mexican food then you must find a restaurant in the city that serves Rajas con Queso, Garbanzo in a Guajillo Chile Sauce, Pork Filled Chiles Rellenos, Chiles en Nogada, Molcajete Salsa, Pico de Gallo and Frijoles de la Olla. An eye-opening fact – Mexican don't like their food hot. They use fresh chili and other spices to create a flavor that lingers in your mouth.
Mexican food is great for those who are Gluten Intolerant as they use Corn instead of wheat in most of their dishes. Also, you can easily find many beans based Mexican dishes. Another dish which didn't get similar glory as tacos or nachos is the Mexican hot chocolate. If you love something hot on a chilly day, then go for Mexican Hot Chocolate. On merry days, you can enjoy the authentic Mexican Drinks like Tequila, Mezcal, Tecuí, Sotol, Bacanora, Charanda, Posh O Pox, Puebla and Pulque. Mexican Cuisine is for people who enjoy strong drinks and hearty meals.
A. B.
Freaking terrible! Last time I come to this location. I will drive to the 59th location. I will literally go out of my way, but some how get home faster. New record. For their poor service... 30 minutes for one single dish!
(1)Floyd C.
The manager: Kat was super friendly... You can appreciate, I can at least someone that is upbeat and nice at any place of business that deals with the public all the time. This is a great location, even the employees seemed in good spirits and talkative. I cannot complain about a happy work environment here. The food tasted fresh and the location was clean and in order. I plan on visiting the staff here again. This has to be my favorite Rubios. If you like fish tacos, try the salmon taco, lots of flavor....
(4)Nathaniel M.
I was recently invited by Rubios to celebrate the return of their delicious enchilada's; wow! Thank you for bringing them back. The sauce is what got me hooked. Tip: get a side of the red enchilada sauce to enjoy it with your chips.... Yum!
(5)Alexandra S.
Great food and great service at this location. I go out of my way to eat at this Rubio's as the staff, especially management, is always friendly and fun. This location seems to have the best Churros too!
(5)Bob D.
Been eating at Rubio's since living in San Diego in the 1980's. Love this food. Fresh and clean. Highly recommended.
(5)Barb B.
We were here on Wednesday, 12/21/11. We had been at a Rubios in CA recently and was extremely disappointed. Not this time! Jacob was our order taker and was VERY courteous and professional. My husband got two fish tacos that were a good size and yummie. I went with the grilled veggie burrito and man, it was huge and tasty! This is what Rubios is about!
(5)Captain G.
My wife and I stopped in last weekend for a fish taco plate. The place was filthy, undermanned, and hot. I hope management will take corrective action, or we will find a new place for one of our favorite meals.
(2)Aura C.
Very friendly service from the clerk helping us order. She informed us if we went back a few days later there was a special where everyone who ordered would receive a free bag. We missed that, but at least she told us about it. I ordered the original fish taco since I had a card for a free one from a yelp party. I don't care for anything breaded, but the dressing was good. Also, they do have a salsa bar!
(4)Scott S.
Kids love it, and under $5.
(3)Kristine L.
Veggie salad is fabulous!
(5)Brianna T.
Rubios...gourmet fast food. I absolutely love the gourmet steak tacos and shrimp burrito. That's all I get because I don't need to be adventurous on the menu at times. I did try their citrus shrimp burrito and absolutely hated it, I had way too much citrus flavoring or whatever that was on my burrito. It tasted like I liked and ate the skin of the orange.
(5)Susie Q.
Terri-bowl! 25 minute wait for a $10 half-filled bowl with undercooked hard rice, some beans and 4 shrimp. Will not be back. Chipotle is a much better choice!
(1)Danielle F.
I had a very pleasant experience here yesterday. I had a large order that I placed and I explained to the employee that we would be traveling with the food for an hour before we would be eating it. The staff did a great job packing everything up almost catering style. We had plenty of sauces and limes. Nothing was soggy because everything was packed separately. We really appreciated their efforts. Our dessert was forgotten which we stopped in for on the way home. My son said as soon as the staff member saw him she said "I know what you're here for " and apologized very sincerely and threw in an extra cake for us. I don't expect perfection. I expect 100% effort and when a mistake is made, own it, and make it better. I'm very happy with the food and the service I received.
(4)Jennifer M.
Came in for lunch today one person ahead of me cafe not full took 1/2 hour to get my food. Don't understand how this happens doesn't even take this long to get food at a full on Mexican restaurant that is packed full. Pretty rediculous if you ask me. Should have gone to subway next door
(2)Eveline B.
I had the deluxe shrimp tacos. SO Yummy!!!!! This place has great food! The manager on duty was helping the kitchen staff and coordinating everything smoothly. I reccomend!
(5)Matt H.
We really enjoy the atmosphere and menu that Rubio's offers. The location in Surprise shut down so we will drive to this location when it makes sense. Great tacos and the beans have been of the thicker consistency which I think is good.
(5)L S.
I have to rate today's visit with only 1 star! I've eaten at this location at least once per week since they opened and today I had the worst service imaginable. I even stood at the counter before leaving to talk with the manager and was ignored and not even asked what I needed. We waited over 30 minutes for our food. Got it and my order was wrong.. I can accept when they are busy and need a little extra time- I get it. But my order was wrong and the attempt to fix it was just pathetic! I ordered the standard gourmet grill chicken tacos without the bacon and sauces. Everything else as normal. I got plain tacos with chicken and avocado only and served on a cold tortilla!! They went back in an attempt to correct it and added onions, cilantro, and dry shredded white cheese! When the order was re delivered I let them know this is still not right and was missing the grilled tortilla with melted cheese! I was told I was wrong (as a customer!) and this is how they are made and it is now made correctly! Can I say at the least I am super irritated since I've eaten these yummy tacos on numerous occasions! They have lost a customer! So sad!
(1)Carmela S.
Everything was hot, fresh and great service. Even on a busy Sat. night !
(5)Kelly H.
We are regulars at this location and most of the staff recognizes us. It's nice to enter and see someone smiling back at you, ready to happily take your order! I order the fish taco plate most of the time. I did try the portobello mushroom tacos. They were good for a vegetarian option. The kids enjoy the chips, salsa, rice, beans a guacamole. All of these things you can get as sides in small portions. Thanks for providing a quality,kid friendly, and relaxed lunch spot! See you next week!
(4)Dave D.
My wife and I go to this Rubio's every Tuesday for $1.50 Fish Tacos. Jason and his staff are the BEST! He is always very friendly to us and everyone else that comes in. Very well run place. One of our favorites!
(5)Eli H.
I have to update my review now that they batter the tacos at each location. Wow does it make a difference, the fish breading is extra crispy & way more flavorful. These tacos are better than most sit down restaurants and they still sell them for $1.50 each on taco Tuesday. This location always has the best service and it's a clean locations with a clean bathroom.
(5)Aaron W.
Sometimes it's really hard to do Mexican food fast, fresh, and tasty. I wish I could at least say that they've got the fast part down, but that isn't the case. The place was practically empty and it still took 15 minutes to get two tacos. Food was bland, so I loaded up on salsa and lime juice on top of the tacos. Even Chevy's is better than this.
(2)Brian B.
Quick, fresh and delicious! Had a 2-taco mix and match plate. I selected the mango habanero mahi mahi taco and pacific mahi mahi. The mango habanero was spicy, sweet and fantastic! Would have that again. The pacific mahi was a little bland but after adding tomatillo salsa it was good.
(4)Travis H.
I love the gourmet chicken tacos. For "fast food" it is bit expensive 7-10$ for the combo plate. I wish a single taco wasn't 3.29$ but it is great. The kicker for me was the management and staff. This place about a mile from where I live, so that is a plus for me as well. But the manager ( 2 so far) have been nothing be the epitome of how a manager should act. I had just moved to Peoria about a month and half ago and was exploring the nothern Peoria area and seeing what was really close to my house. I relied heavily on Yelp, and the reviews for this place looked great. I walk in and the manager starts small talking with me and I am a big small talker so I mention that I just moved here from Michigan and it is my first time in. He gave me a FREE fountain pop cup and said "Welcome to Arizona and Rubios" ( You had me at free bro!) I order the chicken taco plate. He brings it out to my table and I take a bite. DELICIOUS food. He asks if I like fish because their signature dish is the Fish Taco. I told him I am not a huge fish guy, and 5 minutes later he brings me a FREE fish taco just to try!! What a nice fast food place! 5 stars for all around awesomeness
(5)T N.
When I came to Rubios today I ordered the Baja especial steak burrito. I paid .99 to add sour cream. When I began to eat my burrito, I found it had no sour cream in it, and they added lettuce. Ewe. Hot soggy lettuce. I brought it back, and instead of making me a new burrito, they added sour cream to my already bitten one and chose to leave the lettuce in it. My chips were chewy, and my family spent $33. We could've gone out somewhere with fresher food! It is expensive, and they did nothing to fix their mistake. I still leave 2 stars because I have been there before and ordered the same burrito that was pretty good. I'd rather not roll the dice when my wallet is at stake.
(2)Jake A.
This used to be a really well run location, but has steadily gone downhill. Today was the worst and I will not be returning. 20 minutes to receive food. I asked to talk with the manager and she seemed to care less. She said they were backed up and offered no type of apology. She asked if I wanted chips and walked away. Someone did bring chips out about a minute before the food arrived. My meal already had chips. Lots of people waiting, soda machine drain was backed up and overflowing on to the floor. Utensil area a mess, trash cans overflowing. Food prep line a completely. See included pictures.
(1)