Our kids gave us a gift card for $120 for this place. We checked reviews and thought maybe we could squeeze two trips in for this amount. Boy were we wrong! The meal for two was just over the $120 with tip and we don't drink. WHAT A ROYAL RIP OFF. The food wasn't even that good. To add insult to injury both of us were down the next day with stomach problems. Would not consider going again if we were offered a free meal.
(1)
Ren N.
Its a different experience of dining. Its very friendly and located in a good place. The server will guide you through the process of cooking. Great place to go for special occasions. Reservation is recommended
(3)
Ryan N.
We celebrated a birthday at The Melting Pot this weekend and everyone got the 4-course meal. We enjoyed the food and the high price didn't bother me (as I noticed it was a comment on many yelp reviews) because it was an experience and you spend around 2 hours at the restaurant. We had the prosciutto & asparagus cheese fondue, everyone got different salads and entrees and then flaming turtle chocolate fondue. Highly recommend the cheese and chocolate fondue - it was the highlight of our meal. Con - We had one person out of the 4 of us that has a shellfish allergy which we didn't think would be an issue but we had to make adjustments when cooking our dinner. Since we only had one cooktop at our table, we had to cook all of our non-shellfish food first and then cook the shellfish. The 3 of us had at least one or two items that were a shellfish so we had to wait to eat those last. Additionally, I wanted to get the seasonal seafood entree (lobster, shrimp, crab, and scallops) but had to change my entree since it would mean one person would cook and eat their entire meal before I could start cooking my meal. It takes 1.5-2 minutes to cook each bite so it was not going to work out for our table. Since we made a reservation, I wish they would have asked about an allergy or something so we could have gotten a table with two cooktops because we saw other 4-person groups at a two cooktop table and saw an empty two cooktop table. It is just something I know to ask about next time but in case it is your first time all meat cooks in the same pot so be cognizant of allergies. So I gave the experience 4-stars due to not having a solution for allergies except that one person has to pick a new entree so we can all eat at the same time.
(4)
Connie L.
The ambience was nice. We got a nice little private space in the very back. The hostess and waiter were very kind and professional, as well. I got the sunshine sangria, which was pretty delicious. The asparagus and prosciutto fondue was okay... I probably should have gone with a cheese less bitter for my tastes. I was also not very impressed with the breads and veggies we were given to dip with... The bread was dry... And the veggies were, I'm assuming, purposely uncooked so it was hard to even stab the veggie.. I think it would have been yummier to dip cooked veggies in a hot cheese fondue. The salads were okay. Not large portion, which is okay since we had a lot of food, but it was overly drenched in the dressing... But I did like the dressing flavor... We also got the teriyaki sirloin and ahi tuna. All the sauces and everything tasted good. But not so astounding that it was worth the cost of the whole meal... Even with the living social coupon, total of everything with the options we got was $70 with tax and tip. If living social was not used, it would be I'd assume closer to $110 for two people. For a meal for two to be in the triple digits, the food should be more delectable... Reminded me of just an americanized shabu shabu or hot pot... And not as tasty as hot pot, which is much cheaper. The extra cost is for the experience, I suppose. Tip: If you check in, they offer three chocolate covered strawberries. But they won't give it to you unless you tell them about it when you make reservations since they wont have enough premade batch for you.
(3)
Chris R.
I recently visited The Melting Pot and I feel it was not worth the money I spent. 1. The summertime sipper drink virtually had no flavor in it (I could not taste the alcohol or the fruit in it, the portion for the non-alcoholic version (it had flavor) was nearly 50% more than the alcoholic version. Long story short, the alcohol killed the drink flavor wise and my evening as well in a way. 2. The food portion for the main entree could have been more generous, food items were virtually bite size. 3. While I appreciated the attentiveness of our waitress, the many times she visited us she always asked the same question "anything else I can get you?" While I don't mind being asked for anything additional a time or 2, but 3, 4, 5+ times during course of the evening was beginning to get unbearable. If I need anything additional you will be the first to know! 4. In the men's room there was a non-functioning sink.. If I'm spending 3 figures at a restaurant myself and others should not have to wait to share one sink!
(3)
Marika K.
This place is always amazing. It is expensive but I feel like its worth it. We always get the fiesta cheese and the flaming turtle chocolate and they are always on point. Service is always friendly and manager always comes to the table to ask how everything was. They always have new things on the menu to try so thats always nice. We come here for anniversaries and other special events and when they find out they always do something nice for us!
(5)
Melanie J.
Love this place. Have been going here for celebrations for years and not sure why it took me so long to leave a review! Always great food, service and we always leave stuffed!
(5)
Jacob S.
I went back to the Melting Pot after receiving a nice message from Erin. I had the Andouille Sausage and was very pleased with the meal. Everything was a little better than expected and more aligned with the price. The service was improved as well. Based on that, the space and decor I'm adding two stars (not that my opinion counts for a whole lot). All in all they are doing a good job now and I hope they will stay on top of things because I plan to go back. OMG this place is expensive and the cost is in no way reflected in the food or the service. Of you want to impress your friends with the size of your wallet and not your good taste, then by all means the Melting Pot is for you. If on the other hand you want good food and good service keep looking. There is literally nothing to be said for the quality of my order or the service. I give 2 stars for the restaurant space and decor, which is great, no stars for the meal or the service. The owners and chef must be British. (Not that there's anything wrong with it)
(4)
Ozzy G.
Can be pricey as it is a 4 course experience. It was quite pleasant when I went. My date and I got a booth with drapes, it was romantic she said. A flight of wine each, which was not exorbitantly priced. Do plan to spend some time here, it can be a lot of food (some items are bottomless, I recommend extra apples with the cheese). Wish we could have combined the cheese and entree portion to eat at once! Probably can, our booth only had a single range though. I'll be back for another date night.
(4)
Canaan B.
This is not an easy review to write because it has pretty much equal shares of good and bad. So, I don't normally make a pro / con list... but, here we go: Pros: · It's an experience, you don't just sit for a quick bite, you really can take your time and enjoy the dipping, eating and your company (just don't dip or eat your company, I hear that's frowned upon). · The setup of the variety of meat, cooking styles and fondues makes you feel like you can be a little creative in your fondue concoctions. I'm tempted to bring my own food in just to see what kinda crazy crap I can come up with (chocolate covered sour patch kids, maybe?). · Low-lit ambiance, perfect for sharing a meal with someone special. Cons: · Ridiculous pricey, I mean... you basically make the food yourself for crying out loud · Food quality varies drastically. The bread gets stale before it hits the table. The cheese fondue I have found to be hit-or-miss. · On an expensive set menu like on New Years, the dessert tray was sub-par. Marshmallows instead of the normal brownies and rice-krispie teats? For shame... On a +/- note: parties or 4 have the advantage over parties of two. Why? There are two cookers on the bigger tables and they are convenient. When you have a party of two, the tables are awkward and you are almost forced to sit adjacent to each other. plus, the cooker is not easy to reach so you end up dripping chocolate and cheese all over the place :/ Bottom line: Food / service / experience is VERY inconsistent. Not only over time but even during the course of one visit. Make sure you are in good company, because that's what will really tip the scale for you!
(3)
Imran I.
Sad to say it, but we did not like the experience. Novel idea, but we will not return. Price: $100 for two including tip. Extremely high considering what we got for it. Food quality: excellent food quality but extremely small portions. Also, the cheese for the fondue did not seem very high-quality, even though the waitress bragged about it on more than one occasion. You cook your own food, which was a surprise. my girlfriend and I did not like that part at all. We just wanted to eat. The dessert fondue was very good. Even so, you only get small pieces of sweet stuff, ie, poundcake, marshmallows, and fruit, etc. to dip in the fondue. (I have read other reviews. Apparently an all you can eat option was available, and apparently, this was not the option we chose, because the waitress did not mention this. We chose the four course dinner.) Don't come here if you are looking for large portions or food that you don't have to cook yourself. one other thing: you cook your own food by boiling it. That means if you order steak or meat that you boil it. When it comes out of the boiler it does taste delicious; however, all the red meat looks gray, which is unappealing. and I find the idea of boiled meats such as steak also unappealing on principle. Service: The waitress made us wait far too long between courses. It took two hours to eat here. she was, however, a nice and knowledgeable person. But she also forgot to give us our chocolate covered strawberries, which we won by checking in on yelp, even though we reminded her several times. Cleanliness: The place was very clean. Nice ambience with low lighting and very private booths complete with curtains.
(2)
Kathleen C.
A second great time at the Melting Pot! This time, I had a Living Social voucher and was nervous as I've seen some servers get rude with those. The hostess was a doll and just told us to give it to our server, said we had about fifteen minutes to go, and invited us to take a seat at the bar. The bartender was really pleasant, even as my husband and I just ordered sodas. What I really liked is that when the hostess came to the bar to get us, we didn't have to separately pay a bar tab, which can hold things up, you know? I'm assuming it's because we just had to sodas, but it was very convenient. When we were sat, our drinks were refilled even though they were half full and put into "nicer" soda glasses lol, but it was a nice touch. Again, this time the service was impeccable. Our waitress just mentioned we had a voucher up front, I handed it to her, and that was that. There was really no need to explain the entire process again, as we had been there, but throughout each course, she explained what she was preparing and it was really helpful. The food was great, service was great, and we look forward to returning of course!
(5)
Bambi D.
This was my first visit to a melting pot. I was impressed with how quickly we were seated. The waitress was lovely and explained everything to us. The food was fresh and arrived with perfect timing between courses. They seem to have mastered their process. However, we were totally ripped off. We shared a bill with another couple we invited and split the bill accordingly. After further review they did not honor a promotional item which was the only reason we elected to try this place. Instead of the promotional value being $70 it became $10. The explanation they gave was that it was for 2 people and our table was four. It made no sense that we were penalized for bringing more customers. Never going back.
(1)
Gloria H.
Great service! Good food & fun experience! The four course meal experience took 2.5 hours to complete. Our family made up of the hubby, son 14, daughter 23 & myself kept wishing that this restaurant was a NO CHILDREN ALLOWED establishment. Omg too many little ones everywhere and some were running around and some were crying UGH!!!!! We dropped a ton of money at this place for the one meal and just felt like the bratty kids killed it for us. This would've been a five star had it been a more peaceful and just over all better ambiance setting. We will go back if and when they stop allowing kids 10yrs of age and younger. Lol. No BS
(3)
James D.
Wife and I decided to use our 2 course groupon and invited another couple to join us. We were greeted professionally and seated right away. Service was a little slow but we were in no hurry. We explained to the waitress that we wanted to use the groupon but would upgrade to the 4 course meal and she said we would get a discount. We had a fabulous time and the food was great. We get the bill and its $217 but they graciously credited the $37 we had already paid for the groupon and then added a $10 discount. $10 DISCOUNT!? The groupon was supposed to be a $74 value and we get a $10 discount on a $217 bill? We felt totally ripped off and the manager acted astounded that we didn't appreciate the $10 We will not be back!
(2)
Funky D.
Dine with a decisive crew because you'll need to decide on one cheese pot and one chocolate pot for the table. Also the "ambient" lighting means that it's dark inside so be prepared for that. Not candlelight dark, but dim lighting. Haven't fondued in years and this was the first visit to Melting Pot. After enjoying a 4-course dinner I wouldn't recommend this place for a meal. Go only if you want appetizers. The 4-course averaged out to $40 pp but I think it would be better to skip the salad and entree, just order the cheese fondue to start and a chocolate fondue to finish. Still decadent, yes, and truthfully these are the main attractions. First: Brie and Pear cheese appetizer came with chunks of brown and white breads, small bowls of veggies, and small bowl of granny smith apples. Had to ask for refills. The wine and honey flavors were heavy in the cheese. I'm not a lover of cheese, but surprisingly l kept eating. Second: Salad was petite. I was not impressed. I've eaten side salads bigger than that. Raspberry walnut dressing was quite good, though. Third: Entrees looked bigger than they actually were because of the way the food was plated. A bowl of more veggies and potatoes accompanied. Needed a spoon in order to dip some broth out of the pot with the warm food. Alongside, there were five condiments, garlic butter, and a lemon wedge for the lobster. Garlic butter was tasty, but I didn't like the other condiments too much. I can't even remember the exact flavors but I think there were plum sauce, spinach in white sauce, teriyaki sauce, aioli, and a curry cream. If not those exact flavors, then something very close. Forth: Chocolate dessert - the best course. Flaming turtle fondue. (Our server really wanted to set something ablaze. Fiiiire!) Chocolate was so good, I wanted to drink it. But everything was overly sweet so had to go easy. Exactly like the menu says, dippers included bananas, pineapple, strawberries, pound cake, chocolate brownies with chocolate chips, marshmallows, and krispy treats. Our greedy eyes made us order the add on plate of cheesecake (very small slice), cream puffs, rolled gaufrettes, and berries. Server gave us one refill of our choice. Of course it was cake. The Melting Pot would be a fantastic night out for lovers to sit at a private table and get jiggy wit each other over some chocolate strawberries, but if you're really into this and want to impress a group of friends, I suggest buying your own fondue set and serving @ home.
(3)
Kraig S.
Host at entrance was rude.
(1)
Diego C.
Food is definitely overpriced. If I would have known that I was going to cook my own meal and spend close to $300, I would have gone to Flemings, Donovans, or other great steakhouses where I know the food and service was gonna be great. People tell me it's an experience I have to try it! I would rather cook a romantic dinner for my wife at home than have to cook my own food at a restaurant. In a nutshell, if IM going to she'll out a few hundred dollars at a restaurant I expect my food to be cooked and not have to cook it myself.
(1)
Amit T.
Melting pot is good for once in a while. However I wouldn't go there too many times either. The cuisine becomes repetitive very fast.
(3)
Shannen B.
All around amazing! Service was great, appetizer fondue melts with deliciousness, salads were good, salmon very fresh, ravioli tasty, and dessert like silk. I saw a review before going that stated the food was "bland". Personally bland was not at all the case! The fondue that I got was gorgonzola and bacon both are very rich in flavor. They seem to use a lot of garlic as well. With the dinner entrees we were given 5 boats of various sauces and a garlic/wine seasoning. If you use what is given the food was far from bland. The atmosphere is romantic and private. I highly recommend this place.
(5)
Aram D.
Excellent experience. Incredible service, they changed out two items on our 4 course meal since we didn't like certain items (although those also tasted amazing) with incredible service and friendliness. I will warn first timers that it's quite filling so make sure and prepare ample of space! Although I would suggest that if you do make reservations be sure and ask for a quiet spot far away from the restrooms since that always seems to be the issue with all restaurants.
(5)
Aaron A.
I sure do love the Melting Pot. And even love it more that it's finally on the northwest side of town! We have been to dinner at this location at least 3 times in the past year and a half so I think I should be a good judge of this restaurant. First off the restaurant is set up very nice. If you have never been to a melting pot before there are booths with a burner in the middle for your fondue. Larger tables get two burners. The layout of this restaurant is similar to other Melting Pots I've been to. Nice, quite and romantic because it really gets you to have time to talk to your dinner date. We always seems to order the big night out which is endless. The key is endless! More on that later...first you get a cheese fondue to pick. Honestly I've had a few and all are good but what I can remember is the Wisconsin cheese. You get apples, and bread to dip in there after the server whipped it up for you. After you get a salad of your choice. I prefer the caesar. Add some of their special seasoning. Now onto the main entire. The last time we had the surf and turf which includes steak and shrimp and chicken. You get a plate of meat to dip and cook into the fondue. As for the season of the actual fondue soup checkout the Mojo...it's worth the couple of dollars up-sell. The point of fondue is to cook your own food. Some people find his annoying, I find it fun and it gets me involved in the cooking. After it's done, pop some more In and enjoy with the awesome sauces they give you..best thing, it's endless. So if you want more meat, just ask and don't be shy. Lastly you get your choice if desserts. Can go wrong with any. Last time we had the banana fosters which was great. You dip cakes, and fruit into chocolate. Even though at first it appears that you are not getting much food for the price, but after the end of your meal I would be willing to bet that you actually are full! Not the cheapest place around...but it's worth it once in a while to celebrate something special. I can't wait till I can make my way back to here after writing about it.lol.
(5)
Caity T.
This is my favorite place for special occasions with the boyfriend! DESSERTS ARE OUT OF THIS WORLD!
(5)
Lisa B.
This was our 5th experience at this Melting Pot location. Our waiter was bland and unfriendly. He made a mistake on our food order and argued with us about what we ordered! Instead of bringing us the one missing food item, he took both of our plates. We had to wait another 10 minutes for him to bring back our correct dinner order. Each time he came to our table he left our curtain open and we had to stand up and close it! We were seated near a table with 2 small children. These children shouted, screamed, and ran up and down the aisles of the restaurant. We complained to our waiter and he had the manager stop by our table. Instead of apologizing the manager said that it is always like this, this is a family restaurant, and the owner doesn't care. Um, no, The Melting Pot IS NOT a family restaurant; I've never seen young children yelling, screaming, and running up and down the aisles, and I've been to the other locations in Arizona and have never had the impression that the owner doesn't care. There were LOTS of tables open tonight. I'll go back when they get a new manager...
(1)
Sierra W.
I've been here twice!! So so so good. The first time I was a freshmen in high school and it was my best friends birthday. I didn't know the cost then but it was amazing. That time I had the appetizer, meal and dessert. The appetizer is a cheese fondue they make and you dip I think bread and chips and stuff in it. The second dish is different meats they bring you that you cook yourself in the sauce that they bring you. And lastly is the amazing dessert. The chocolate fondue with brownies, strawberries, bananas, cake, s'mores and maybe even more. The second time I did the same thing. It was back in 2014 for a anniversary. It was so good the first and the second time. The first time we sat in an open booth. Th second time I say in a two person booth and they close it with a curtain. So very private. Great service. Cute place. Yummy food. So very pleased and I would definitely recommend.
(5)
Phx C.
We go to the Melting Pot 3 or 4 times a year and always have a fantastic experience. We were a little sad when they discontinued the Wisconsin trio cheese fondue, but have tried the bacon and gorgonzola and loved it. You need to make a reservation for this restaurant. Our dining experiences are usually about 2 hours each and no one should show up expecting to get right in. They've really stepped up the items accompanying the chocolate fondue. There's pound cake, brownies, blondies, and even pineapple now. How delicious is chocolate-covered pineapple! And the sauces for the meat! They have sweet and sour, teriyaki, curry, gorgonzola port, and something called Green Goddess which is awesome on the veggies. The curry is my favorite, and I don't even like curry. :) I think this is a great bargain: about $40 per person gets you cheese fondue, salad, shrimp/chicken/filet/sirloin, and awesome chocolate fondue. Spend a bit more and try a drink or two. Great wine selection, hubby likes the sangria, and you can't go wrong with the Love Martini.
(5)
Cemone K.
For six years I lived literally across the street from a Melting Pot in California...and I probably went 3 times total in those years. We went to this MP for happy hour since its right across from my school and trust me, I'll be going again! The service is excellent and the food is good as always! They have an awesome happy hour, 5 bucks for their cheese fondue that comes with 3 types of bread, fruits and veggies. The dessert plates are 10 bucks and comes with a plate of treats to dip into one of their signature chocolate fondues. Everyone wanted to try a different fondue so our awesome waiter/bartender gave us dessert for one and split the price. I'll have to come back for dinner to have their entrees again, its been a while. This place is definitely worth a try, great ambiance for dates, and good food. Its a bit pricey but I think the food and experience make up for it.
(4)
Roxy L.
My husband and I went in on a Sunday afternoon because we both heard so much about the Melting Pot. To be fair, going in we read how we would be boiling our food and we were skeptical right then but gave it a shot. We walked in and there was a blonde hostess that was incredibly rude. She looked at us when we came in and didn't say one word. I was standing literally right in front of her and she never had the decency to say, "welcome to ..." I've worked a long time in the restaurant field, I know what is required and this girl should not be working around people. She continued to ignore us and took some people to their table and another hostess came and we told her we have a reservation. She was sweet, just how a hostess should be. Our server was awesome that's why I'm giving this 2 stars instead of 1, I can't remember her name but she was very friendly. We ordered cheddar fondue and when we tasted it, there was just something lacking to the taste, it was very bland. The salads came out tasty, but the entrees, my husband got the steak lovers, I got the shrimp, chicken, and steak. Our server told us to keep the food in the pot for 2 minutes and that's more than enough, shrimp 1 min 30 sec.. The chicken was not finished at 2 minutes it actually took 4 minutes, which I have no problem waiting longer but if that happened to someone who doesn't know, they could have gotten sick.. The shrimp looked and smelled awful.. My husband tried some and he has a high tolerance for food, and he could not eat the shrimp because of how bad the taste was. The only good thing we had was the s'mores chocolate. That was amazing if you like chocolate. So go for dessert, but eat dinner somewhere else.
(2)
Aggie R.
Okay, this is an awesome place. I recommend getting the "All You Can Eat" fondue special. You get one appetizer (a cheese fondue), a salad (either house or caesar), main course with vegatables (put those in the pot right away), multiple meats that you can refill until you had your fill, and then a dessert fondue. Because fondue is more methodical than just stuffing your face at a buffet, you will eat a lot less. But, the food is soooooooooo good. The quality of the meats are excellent, and I do not feel like I am overcharged at all. Quality costs money!
(5)
Tina G.
The idea for this place is nice, but I don't think I'll come here again. When I had dinner here with my boyfriend we left the place hungry and simply content. We ordered the full course that included the salad, appetizer, main, and dessert. We, also, got the yin yang alcoholic beverage which was the most impressive thing we ordered that night. The cheese mixture just wasn't very impressive and we felt like there wasn't enough dipping items to fill us up. When it came to the dessert we found that the best items were the fruits (strawberries, bananas, raspberries, and blackberries) and pound cakes. The others tasted mediocre. I'm not telling anyone not to try this place out. It is a very good experience, the servers are exceptional, and the ambiance is very romantic. I found this place to be more of a social environment where I would go on a first date or to catch up with friends rather than a place to enjoy food.
We had a great experience and our waitress was the BEST!!! Very knowledgeable and helpful. This was our first visit. We will definitely be back!!
(5)
Carly C.
Cheddar cheese fondue was the best of the three that we tried. The milk chocolate was perfect for kids.
(3)
Michigan M.
Loved the food and experience, and the service. I would however reserve this for a special occasion. We had dinner and a couple drinks for two and it was $145 plus the tip. I would not go here on a regular basis. My drink was great, it had 5 different kinds of rum in it. We did have fun though...We had the Wisconsin Cheese appetizer and then the caesar salads and the creme brulee for desert. I would give it 5 stars if it weren't for the cost. They do have happy hour specials between 4-6 pm that sound good.
(4)
Cedar P.
Let me start this by saying that our waitress was really great and tried her best to help us, for her I would give five stars. Our experience, however, was pretty strange and highly unsatisfactory. Here's what went down.....so it's New Years Eve and we weren't really planning on going out but we were getting hungry and I thought it would be nice to do something simple and low key. We weren't hungry enough for a full meal so I thought an appetizer and dessert would suffice and I thought e melting pot would be perfect for that. I called at 7 and made a reservation for 9pm. No information was given at the time of any promotions or events for the evening so I thought everything was on track for what I wanted. We got to the restaurant right on time and we seated in less than five minutes. When we were given the menus we were told that they had a New Years Eve dinner with a set price. I told the waitress we really only wanted the cheese and chocolate fondue. She stated that unfortunately they wouldn't be able to do that and gave a few minutes to look over the menu. When she came back, I asked if the two of us could split one dinner, since we weren't looking to eat a whole entree. The waitress said she wasn't supposed to that, but she would allow it. She then also mentioned that she had talked to her manager who said that we could do cheese and chocolate at the bar. This sounded perfect and so we grabbed our stuff and followed her back to the bar area. Just as we were sitting down, the manager came up and said they aren't serving only cheese and chocolate this evening. He was so rude about it that we ended up leaving. I was more than willing to pay for one meal and only take the cheese and chocolate, which would mean I was over paying by almost 50%. I was also willing to only choose the cheese and chocolate options listed on the special menu. We were dressed very nicely and had money we would've gladly spent on what we were wanting. Had we been told that it was prix fixe for the evening I wouldn't of made the reservation. But since we were there I thought it would be in a restaurants interest to accommodate a patron who states that they want to buy something. Surely something could've been arranged but we were so rudely handled that I doubt we will return.
(1)
Arielle H.
The whole experience was great! We went there to celebrate our one year anniversary. We were able to sit in a private booth and enjoy each other's company. The waiter gave just enough service to not feel neglected but also keep it private for us. We had the spinach artichoke cheese, the house salad, All you can eat meat fondue, and s'mores chocolate dessert! Everything was delicious but my favorite part was defiantly the dessert. They provide Oreo and graham cracker covered marshmallows, bananas, strawberries, brownies, rice crispy bars, and pound cake to dip into the chocolate! Overall, a wonderful experience.
(5)
Allan A.
I never liked fondue - that is until it was done correctly, The Melting Pot is definitely done correctly. This establishment is an eating experience. You do not get quality food, great service, and a unique fine dining experience without spending a fair amount of cash. The Melting Pot is well worth the money spent.
(5)
Serena U.
Went with friends about a month ago. Ask for the sip and dip menu if you're there early enough. It is a good deal. Nothing was mentioned about the sip and dip until we asked, but brought happily when we did. We ordered the fondue, individual salads. I had a froufrou drink. Total was $15.05 with tax and another $3 or so for tip. The fondue was quite good. The fruit and veggies were okay. Carrots? Okay. Apples? Okay etc. Strawberries were great. One friend did order meat for the fondue, I tried a bit. Eh, not my taste. Salad was GREAT. Really. Small, but very tasty. Froufrou drink - cranberry cosmopolitan - was okay. I wouldn't order again, but once in a blue moon, froufrou is good. Server Ivan did great job. Friendly, efficient, helpful. Excellent service. I woulda ordered dessert, if anybody else would have shared. Selfish women said they were too full.
(5)
Mary H.
This place is s bit pricey but otherwise fun to go to. I had s great time with friends because you can spend a lot of time talking.
(4)
Anthony P.
Fantastic food but the wait staff was lackluster. Clearly inexperienced waiter and food running. If the food didnt measure up I would have asked for a full refund.
(4)
Timothy W.
Yikes! Our party of 7 dined here for the first time. The menu was complex and the waiter was either inexperienced or incompetent, resulting in a completely messed up order, or misunderstanding or bewilderment on our part. The servings were sparse and the cuisine indifferent, or odd! Then we got the bill.. holy Moley! We could have made two car payments with the Verizon bill thrown in. Don't recommend it. All in all... wouldn't wish the experience on anyone but the Grinch!
(1)
Michelle H.
Went out w friends and we had the endless fondue. For starters we had the garlic and herb cheese fondue. It was ok not sure I would get it again. The main course had chicken, steak, shrimp, and ravioli. It was delicious. The dessert round was fabulous as always. Can't go wrong with chocolate. Great place for friends to hang out. A bit pricey, however if you plan for it.
(4)
Kate B.
I go here every year for my birthday. It's amazing! I first tried fondue in Switzerland and this place is better! Bring your appetite and save room for the chocolate fondue portion. Pricey, but worth it!
(5)
Jacob S.
Great waiter great professionalism. The experience was awesome to try but to me this place is like a once in a blue moon not one of those places I would go to often. But an awesome first experience if you have never been there!
(4)
Patty Z.
My daughter sent me a gift card for Mothers Day. We arrived at 11 a.m. and were given a warm welcome. After were seated and the meal was explained to us, we sat back and relaxed with a Mimosa. My husband and I had the best time. It has been 40 years since I last used a fondue pot. The food was fabulous! The service was extraordinary, and the experience is worth doing again. You will find there are so many choices, from the seasonings to the oils. All I can say is YUMMO!!!!
(5)
Kat K.
I have been to every Melting Pot in the valley. I would go to one every day if I could. Better yet, I would love to have one of those little stoves built right into the middle of my kitchen island, and somehow do this at home. But ya know, it just would not be the same. The service at Melting Pot is awesome and the ambiance is relaxing. And I would need the funny and quirky bartender... things that would be missing if you opted to DIY. I am very happy to see this franchise only a 5 - 10 minute drive away. It is a great date night place for someone special (make sure they are real special because it is pricey). There are booths for privacy if you request it. The setting is romantic for couples, and if you are with friends it can be fun. We usually go for The Big Night Out. Its the four course dinner deal that includes the cheese fondue, salads, an entree, and the fondue chocolate dessert. The price is steep but remember it is priced for 2, and varies depending if you order lobster. I would also spend the extra $$ for either their Coq au Vin or Mojo cooking broths. I have not had their standard cooking broths so cannot tell what the difference is but I can say I love the flavor put out by these two broths, especially the Mojo. Expect to spend about 80-95 for two minimum, but you will most likely spend over $100 not including tip. If you are on a budget, then just come for cheese or dessert fondue. Your experience will still be wonderful and your wallet will thank you. I honestly would not come here just for the entree. It will not be filling enough without adding the cheese fondue. If you haven't been there in awhile then you should know, they updated their plateware from those sectioned TIN plates (makes you feel like you are eating out of a camping plate...or dog bowl). They now have real plates, much more classy and suited to the dining experience.
(5)
Kallie A.
Who doesn't like cheese and chocolate! My husband and I went here for a date night. When we got there the lady asked how can I help you? I told her we had reservation and she got us quickly to our table. Our waiter came quickly and asked us have you been there before?..I have but that was my husband's first time there the waiter was very nice a explained how things are done there which was nice. We ordered our drinks which came out quick. We decided what we wanted to order and the waiter was very nice and said that will be right out. My husband really liked how they made it in front of you and all the veggies, fruit, and bread that came with the cheese. It was absolutely delicious! We had the chicken with the broth which came with veggie as well. The broth was amazing I wish I knew the recipe...it would make a very good soup. We finally got a milk chocolate fondue which came with fruit, marshmallows, and more. It was so good and creamy. We had so much fun and it was very entertaining. It is alil spendy but well worth it! Definitely come for a birthday, special occasions,and a date night.
(5)
Jessica L.
Update! The Melting Pot now offers gluten free bread for those of us staying away from it = Hooray! They are also offering some premium dippers for the cheese which is a small plate of processed meats (meh). I suggested to the waiter that they just offer a side of crispy bacon for dipping... that would totally sell and I like bacon so just do it MP :) The Sip & Dip happy hour is nice and makes the night more affordable.
(5)
James C.
I took my friend here for a nice evening out for her birthday. I have been here before but only for dessert. The first course was a Caesar salad which was great. But then again how can you really mess up a salad. However, the Parmesan encrusted pine nuts added a little character. The second course consisted of cheese dip and which I thought I had a little more beer and garlic than I liked. But the meats, especially the summer sausage, made up for that inconvenience. The third course was a little underwhelming for me. There were a multiple options to choose from on the platter including filet minon, teriyaki beef, chicken, shrimp and ravioli. My favorite was by far the teriyaki beef. It was very good with the various dipping sauces. The wort part of this was having to cook the meat. There are small pieces that each you need to cook and it gets annoying fishing for the meat. Lastly, we had our dessert which consisted of brownies, strawberries, cheesecake, bananas and rice crispy treats to be dipped in our chocolate snickers fondue. Every part this was delicious. This is a great place to visit at least once for the full experience with all the courses. However, i will only go back for dessert. Great service but 3 stars because of the price and having to cook the food yourself.
Can be pricey if you go all out but I went for HH and paid $25 for a cheese pot, a salad, a glass of wine and dessert. Not too shabby. The bartender was very friendly and knew his stuff! Portions were large and I left very satisfied and will definitly be back.
(5)
Cheryl L.
We had the cheese & desert happy hour.. Awesome price, great food, and good service! Will definitely be back :)
(4)
Rich Y.
Great place with a very romantic atmosphere. From the start of our dinner to the end our service was top notch. The food is a little pricey but worth every penny. Loved the chocolate dipping at the end.
(5)
Freddy D.
First time at the melting pot, environment was nice however for what we paid I could of ate 4 steaks and some lobster, left hungry, if you enjoy a great snack that you have cook your self this is the place. Very over priced, would not recommend this place.
(1)
Howard C.
I went to try this place out on a Monday, Memorial Day, the last day for Arizona Restaurant Week. I have never tried fondue and this gave me a great opportunity. The deal was choose from a cheddar or cheese artichoke fondue for the starter, a the main course fondue, and the classic or dark chocolate fondue for dessert. All this for 30 bucks per person and add 6.95 for the cooking style. The place was dark and was playing classic music from the fabulous fifties. The place was just the opposite of busy. I really did not even need to make a reservation. On with the food. The spinach cheese artichoke was creamy and thick. Croutons, tortilla chips, cauliflower, apples were dipped and savoured. Highly recommend. The main course consisted of about 4 pieces of sirloin teriyaki, pork, chicken breast, 2 spinach ravioli, and shrimp. We chose the Coq Au Vin cooking style that had wine, mushrooms, and broccoli. Cooking them was such an adventure. Something about dipping a stick in a hot metal bowl so simple yet so interactive. The "stew" really did its job of just cooking the food. The total time to cook each meaty piece was around 2-3 minutes. The six different dressings were what really gave the zest. We also got a lobster tail with lemon butter dipping sauce for an added 10 bucks. It was worth it because how often do people ever eat lobster fondue? The chocolate fondue dessert was delicious because I have a sweet tooth, but unremarkable. Rice crispies, a slice of cheesecake, giant marshmellows, bannana slices, and strawberries were among the dippers. The total bill was 60pp, even with the restuarant week discount. But, the experience and the attentiveness of the waitress compensated for it overall. I compare the fondue for the main course to be similar to "Hot Pot" because of table top cooking, but the food fusion is much different. I recommend this place for date night or a special occasion. It is quiet enough to carry conversations. Other than that happy hour is the other time I would ever come here because of the prices.
(4)
Jill C.
Wonderful Experience! J and I had our first date night - post baby 2 weeks ago. So we got dressed up, J in a suit and myself in a dress. We were a little surprised that people were there dressed in jeans, shorts, flip flops, etc. But whatever, we prefer to eat our $100 dinner dressed nicely. LOL We originally went got the AZ Restaurant Week offer. $30 a person. However, in looking at the menu. We decided that we wanted to do a dessert fondue, which didn't come with the AZ Rest. week menu. So we opted for the traditional 4 course classic dinner - Cheese, Salad, Entree, and Chocolate. All of our courses were amazing. The cheese fondue was great , with the pumpernickel bread (at least I think it was pumpernickel). The salads were a little over-dressed. But mine, the California (candied pecans, spring mix, gorgonzola) was tasty. J still enjoyed his Caesar, with the encrusted pine nuts. The entrees - shrimp, crusted sirloin, chicken breast and teriyaki-marinated sirloin, and marinated pork. J' favorite, the teri sirloin and the pork. My favorite, the shrimp and crusted sirloin. And the dessert fondue - The flaming turtle!!!! Milk chocolate, caramel and candied pecans. OMG so good I wanted to lick the fondue bowl. I didn't lick the bowl, but I did run my finger along the inside. Only did that once though cause it was hot! lol We'll definitely be back again for a special night out.
(5)
Mary S.
I just spent the evening with my new grade level teaching team at the Glendale Melting Pot for a year end celebration. What better way to end the school year than with a bunch of melted cheese and chocolate, well, everything huh?-lol! We laughed a lot and shared great times. The restaurant is dark and pretty. Great bonding place with friends and I can imagine a very romantic date place. The food is good. This is a unique dining experience. At first I was like, "Ok I don't like cheese that much", and, "that sure isn't even close to enough food to fill me up." Ummmmm, yeah. Ummmmmm, no problem there. It is the next day I am still fully stuffed here. We rolled out of there-lol!I loved every bit of every course.( I really want to go back and try the lobster with the Caribbean style cooking oil. After I hit the lottery of course!) YUMMERS too to the chocolate treaties at the end. Tom the waiter was very accommodating. We were a bunch of crazy, wild woman there and he treated us well. Now a hint for those who don't know about this place. It is very expensive. However, to fix that problem Wahla!l it's restaurant week in Phoenix. So for 30 bucks, plus tax and tip per person, you can share the experience with a preset menu deal.( you can purchase upgrades too) Lovely evening. Enjoy! Bonjour!
(4)
Heather J.
2nd time going for happy hour and it was amazing again! I highly suggest getting the pomegrante cosmo, awesome!
(4)
Kelly C.
I took my family to the Melting Pot in Glendale after a busy week at work. We had been there before so kind of knew what to expect. My daughter loves coming here because she wants to be a chef some day and thinks it is fun to cook her own food. We had a reservation for 6:15 and upon arrival were taken straight to our booth. Our waitress was very friendly and took the time to explain the menu and the appropriate cooking times for the different types of food. The bus boy kept our drinks full and came by often to clear our plates. The food was pretty good but the highlight was the dessert. We had the chocolate fondue and my kids were in heaven. While we were waiting for the dessert the manager came by and offered some comic relief...he brought a big bowl of broccoli and tried to convince my kids that it was what they were getting because they were out of chocolate. I can't say that this is the best food I have ever had but the overall experience makes up for what is lacking in taste. You can tell that the staff is well managed and that they want you to be happy. They even took a picture which we were able to download for free from their website!
(5)
Rob C.
Our anniversary spot this last week, we had a great living social deal for all you can eat fondue so how could you not love that! We had a new server (to his admission) but it didn't show. They really train the new hires well our night was fantastic and we will be back for sure! Great place for the wife/GF if you haven't tried it yet you really should it's worth the price tag!
(4)
Chloe F.
TL;DR version: The food is fun, if a bit gimmicky (only the first course is "real" fondue, c'mon), but the service is wonderful and the ambiance is great. Overpriced as others have noted, considering you cook your own food and the food cost can't possibly be that high, but we'd still go back. ---- The place was almost impossible to find in the dark because the entire complex IS dark. Seriously, the windows were completely black and the sign was almost impossible to make out. After circling the parking lot a few times I actually had already punched in another location on the GPS when my husband spotted a directory and jumped out to look. It was a little Haunted Mansion "no windows and no doors" esque. Wine: So good. The end. First course: Why are there green apples served with spinach and artichoke dip? Who thought that was a thing? My husband just ate them separately while I judged them too harshly as I am wont to do. The veggies were also really hard to spear. The bread was a little dry, but the only logical option and really good once we got dipping. Second course: Salad was really good, and there was a non-iceburg option. Always a win for those of us who prefer digestible foods. Main course: Good, but again, a little random. I wasn't a fan of any of the sauces for dipping the actual food in, but a few were pretty good on their own. My shrimp-hating husband thought the shrimp was the best option and ordered more, so that's pretty impressive. Biggest fail of the evening: We were seated next to a crazy drunk couple who we kept thinking would leave but they kept ordering more wine and dessert. Considered asking to move, but... awkward... and didn't want to get in a parking lot fight. It's Arizona, after all. The restaurant was practically empty, and the couple said they had been there for like 5 hours. Why did they seat us there in the first place? The woman kept calling out to us asking how our food was and telling us what to order and then smoking a hookah vaporizer pen talking about how high it made her feel when no servers were in sight. It made for a funny story to tell our friends, but an entirely unromantic evening. Thankfully we weren't celebrating anything.
(3)
Kyle H.
My fiancee and I came here for a nice night out. I'll admit that the food is pricey (and you do "cook" it yourself). However, the overall atmosphere and fun of the food made it worth while. The wait staff was good at keeping our glasses full, as well as recommending the various flavors. I would definitely come back here (provided I save up for it). My only complaint: Price. While the night was great and we went home full, it did costs over $100.00 for the two of us. Provided you don't get dessert, you're looking at around $75.00 for a meal here. On a side note: A few people complain that you cook your own food. Isn't that what fondue is about?
(4)
Brent R.
This is one of the most overrated things I have done in a while. I will give it two stars because the dessert was good but for what you pay the food is really lacking. The cost is really high and you cook your own plate! If the cost was about in half it would have gotten three or four stars. On top of that it seemed we were always waiting for the raw foods to show up.
(2)
Zoe A.
The atmosphere was nice, we had an excellent waiter, the good was good. And the chocolate was amazing.
(4)
Kim B.
way too expensive for what it is. next time i will ONLY get the cheese and chocolate fondue and no nasty meals. the meat/seafood gets overcooked way too easily and tough. i didn't even finish eating mine it was gross and so was the weird sauces. the vegetables on the other hand take forever to cook and no matter what it is the food always gets lost in the bottom of pan and also the sticks always get all tangled. also why the hell would i want to cook my own meal if i go out to eat? no thanks i didnt realize this or i wouldn't have ordered the meal option at all. i don't recommend ordering the meal and i wouldn't have done this if I knew, but it seemed like the easiest and most versatile option. honestly i think its just the restaurant way of making more money, not about the quality at all. that being said the fondue idea is unique and when u order just that and no meals its actually really tasty. it looks great without u having to do any cooking or anything and the friendly server talks to u as they do everything for you and bring a pretty prepared plate of dippings. i really did enjoy the actual fondue part of the meal. i also liked the salad we got but its very small. the server lights some of the deserts on fire and looks really cool. if you're going here expect it to be expensive (I paid $120 for 2 ppl) and probably better if you don't go alone since its meant to be shared, also not the most kid friendly place fyi for people with kids.
(3)
Trish S.
This is a newer location in the Valley and it is fantastic. My husband and I came here with the living social deal. We have been to Melting Pot before so we knew what to expect. I booked my reservation, put my living social number in and asked for a private room. We went on a Wednesday, the place was very quiet. (It was the only day we could get a baby sitter so sue me) The private booths are an L shaped booths and you will be cuddling but you can stretch out in order to eat. The staff was very friendly and it was endless entree, we had absolutely too much of everything including: Cheddar Cheese Fondue (This was amazing, with a beer base...cheese and beer...come on HEAVEN) House and Caesar Salads Cog Au Vin Entree Broth (utterly amazing) Then we got to dessert. We asked for them to add Creme De Menth for a mint chocolate fondue. Let me tell you...this...was...AMAZING. Best fondue I have ever had hands down. The Moscato wine is also worth noting, we purchased a bottle and it was one of the best Moscatos I have ever had. We love Melting Pot and they delivered last night. We would love to go back again soon!
(5)
Shaun Y.
I experienced good service. I didn't understand what all the fuss was about the cheese fondue, wasn't impressed. Now the main course and desert, wow! Awesome. My overall experience was good.
(4)
Brandee C.
Wish I could have tried the food....walked into a half empty restaurant to be told we would need to wait for 20 minutes.
I'm mixed on 3 to 4 stars for this place. Here is why: The Great: My server was fabulous. Complete sweet heart and was completely friendly. She kept a good pace of us never needing anything and being a part of the experience but never made it feel as if she was over doing it or intruding. Sarah was a great server that night and I am sure if I go back I will request her again. She genuinely seemed to really want this night to go well and did her best to make sure it did. The Good: The food was good. Typical melting pot. I was disappointed that the big night out menu had no vegetarian option. That was really irritating but we moved past it and went with the Spinach Artichoke fondue, California salad (with sharp cheddar instead of the Gorgonzola) split of the vegetarian entree, and a custom mix of the dark & milk chocolate fondue with assorted flavors we chose. My mom was more impressed with the entree than the fondue which is sad for a fondue restaurant. The Not So Awesome: Where we were sat we had people buzzing by us all the time, it was close to the kitchen. I remember comparing it to feeling as if we were seated in a hallway. Which, to be honest it seems like there is a lot seating that would feel that way. As I mentioned earlier the vegetarian option was rather limited and I was disappointed in their lack of foresight with the Big Night Out Menu not having any vegetarian option. From what I've seen before from this place this isn't a typical and they usually have an option to turn the big night vegetarian if you wish. I don't know what happened this time, but bummer for our entire table. Also, its not the easiest place to find. Go take a drive around the building after turning right in the first available turn in point and on the other it mentions the melting pot's entrance is around the corner. To sum it up, honestly I believe I would have had a much less enjoyable time if it wasn't for the shining service of our server. If she had been someone else and not been so good at her job I probably would have been rating this place lower because the atmosphere was just ok with our seating, the food selection was much more limited that normal and what I had expected. I'm not saying I'll never go back, but if/when I do I'll be making sure to reserve a table in her section to ensure my dining experience goes well.
(4)
E M.
Went here to celebrate my anniversary. Food was good. But not lick the bowl clean good. For the amount of money we spent I think we could have done better. But the meal was fine. Service was great. Dessert is to die for. Pound cake & chooclate fondue. Enough said! I agree with other posters who suggest just going for dessert. The food isn't worth the price.
(4)
Adele C.
Would have been a FIVE...but we had a kinda inexperienced server...of course everyone has to start somewhere! Endless entries ROCK!
(4)
Jaxson B.
Service is always great. The staff seems to really enjoy working at this location which makes for a wonderful evening. To say what is the best is difficult. First the cheese is awesome, the shrimp and teriyaki sirloin to die for. Then we died and went to chocolate heaven, what could be better I don't know. Thank you Melting Pot.
(5)
Jenny G.
I've been wanting to try this restaurant for a few years. Finally we came for my birthday; party of 3. We had an 8 o'clock reservation and weren't seated until 815. To keep this brief, the food was good but it took 3 hrs for dinner. We waited for all 4 courses but the main course we waited what may have been 45 minutes for. I'm pretty sure my husband was ready to leave not finishing the meal. The waitress was friendly but it wasn't enough to make up for the slow service. We are never going back. Plus dinner was very pricey all things considered.
(1)
JD H.
Decadent meal with 5 star service. Took the in-laws for a treat and this was quite possibly one of thee most enjoyable meals ever. We enjoyed a wide array of delicious food and were pampered each and every step of the way. Desert is killer and is very much a requirement to have before leaving. Drinks were especially pricey as the cheapest wine by the glass was north of $7.
(5)
Amanda B.
Chris/kris is the best waiter there. She made the night so much fun and helped us with our fondue selections. Everything was so delicious. Making this our new regular spot.
Had the traditional four course meal to celebrate my anniversary. Service was outstanding. I ordered a glass of wine and really didn't like it - they took it back and didn't charge me for my replacement glass of wine. The server said it was on the house - they didn't like that I was disappointed with my first choice. For dessert they provided a nice dessert wine so we could toast our anniversary. The food was tasty - I enjoyed the pace of entrees and would definitely go back.
(4)
Kayleigh L.
My husband got us a "package deal" for a date night. It came with a photo w/ frame of us, 12 roses, and a private booth. It was the first time either of us had been there and I loved it. The food was good. The drinks were great. And the experience was awesome. It was a bit pricey but for everything we got it was worth it.
(5)
Christy T.
When I heard they were participating in restaurant week I was thrilled! Usually every time I come here I spend no less than $150 so this was a bargain! As always the meal was delicious and fun but what made this experience truly fantastic was the service. We got there about an hour before closing and at many other restaurants the service would have been crappy and rushed but our server Christine was such a joy! She was attentive and upbeat and her service was right on point. It was an absolute pleasure having her as our server and I will be returning for sure, requesting one of her tables. Thank you Christine!
It's only worth it for the $5 per person per pot happy hour, otherwise it's just overpriced for what you get. The only cheese fondue that I ever get is the artichoke one, and my favorite chocolate fondue is The Original, which has peanut butter in it. One of my gripes about this place is that if you split the pot with more people, it is like you are paying for less amount of fondue.
(3)
Terri D.
We went here for our Anniversary. Service was good food was just ok didn't meet my expectations for the price we paid. I don't think we will go back.
(2)
Dave W.
ABSOLUTLEY THE BEST TIME I'VE HAD AT A RESTAURANT IN A LONG LONG TIME... With that out of the way, my future wife and I couldn't have enjoyed the food any more. Our server Brandon was very informative and patient, as we had never done fondue before. Make sure to try a dessert one too! Ours was phenomenal!!! Food: so delicious you melt into your booth... Service: outstanding and fun... Atmosphere: Romantic and luxurious... Overall experience: Wow, we have to digest this so we can come right back...
(5)
Jake V.
When we come here its mainly for a special occasion. More so cause this is an expensive place and I never get my money's worth. But family members seem to enjoy this place. My review is of their special 4 course meal. There are usually three main courses that you can eat all with some type of fondue plus a salad course. First course is the cheese fondue where you can dip bread, veggies, apples, and tortilla chips. Next is the salad. Third course is the meat fondue where you get a seasoned broth with an assortment of chicken, steak, and shrimp, this course used to limited but recently they changed it to unlimited amounts of food. And the last course, probably the best course. The chocolate course with an assortment of strawberries, pound cake, rice crispy treats, brownies, and cheese cake. This sounds like a lot of food but it really isn't. It's a good amount. You'll run around 50 + tax per person. Like I said this is usually reserved for special occasions. Once a year it makes my family happy and that makes me happy.
(3)
Tawny W.
My husband and I went here yesterday to take advantage of their happy hour ($5/person cheeses and chocolates, $4 small salads, and discounted booze at the bar Monday-Friday 4-6pm. We arrived about 10 minutes before 6pm and were seated at the bar after a few minutes' wait. The bar tender who served us was really cool about giving us the happy hour prices the entire time we were there. Over the course of the meal we each had a glass of wine, 2 types of cheeses (traditional Swiss and seasoned cheddar), and the flaming turtle chocolate fondue. You are provided with bread, veggies (cauliflower, carrots, and broccoli) and granny smith apples to dip in your cheese. You are provided with strawberries, bananas, marshmellows, Rice Krispy treats, cheesecake, brownies, and pound cake to dip in your chocolate. We thoroughly enjoyed our meal, although I think fondue is one of those things that either you love it or you don't. The bartender/waiter was awesome - very friendly, funny, attentive and accommodating.
(5)
Jessica C.
Finding the location was a little tricky. Front of business is not visible from anywhere but the back parking lot or center walking area. Upon entering, hubub and I were warmly greeted and asked to wait at the bar while our table was prepared. Had time to wash up before they took us to the table. Quick! This place is a maze. We were taken towards the back to a super private area and seated at a tiny little booth made for two to be seated VERY closely. There's even a little curtain they can close to make it nice and private. Super romantic. Service was impeccable. I would give it 4 stars had it not been for the outrageous prices. (luckily we had a Living Socia deal). For the price, I would have expected higher quality food, however, portions of the entrees were endless. Dessert is a must. Ate myself into a food coma I will return if Living Social or Groupon comes out with another deal for this location. If your looking for an expensive meal and a romantic setting, your better off going to the Compass Grill in downtown Phoenix.
(3)
Ryan W.
My wife and I love this place. Try to go once a month. The big night out is pricy, but well worth it. I suggest upgrading the broth. Love the spinach and artichoke dip for the cheese and almost always get the bananas foster for the desert. The food is forst class and service is second to none. Aleays had a great experience. Join the club and get awesome offers via email.
I have dined at Melting Pot's in Washington & Arizona. The food is the same, but this is by far the best service I have ever experienced. Manager, server & busboy were all very attentive. I dine out at least 3 times a week & our server, Christine truly knows how to provide an excellent dining experience!
(5)
Toni P.
I love the melting pot! The young man who served us this time was very nice but a little slow. Thet forgot to put our past on the plate and we were pretty much finshed with everything else by the time we received it. Perhaps staffing is short at this location??? We enjoyed our visit but I have to admit I liked the Scottsdale location better.
(3)
Jeff C.
I really wanted the melting pot to be as good as always...it was ok. The server Ivan was very good in all areas. The food was ok.. The overall flavor was just not there tonight. Everything seemed just a bit off. Now for the real issue. We understood that the only menu available even though tonight is February 16th was the Valentine's Day menu. We were perfectly OK with that. We asked our server very specific questions and were given clear answers. We appreciated that. We were charged $14.00 too much. The Phone just rang and it was Tony from the melting pot. I sent them an e-mail about 15 mins ago on this situaton. EXCELLENT turnaround time ! Problem taken care of. This makes us willing to return again. Honest mistake and honest correction. Thank you to The Melting Pot. We will give you another chance.
(2)
Lisa R.
We had an amazing experience at The Melting Pot from the moment we walked in the door! we were greeted by two friendly hosts and the female manager, as soon as we told them the name on our reservation they wished me a happy birthday! They were so sweet! We had arrived 30 minutes early and they were able to seat us prior to our reservation time. Our server was very friendly and he hung out and joked with us the whole night, he was so entertaining but not overbearing! He explained the deal chicken menu that we had purchased and even brought us a candle in the cheese cake for my birthday! The ambiance of the restaurant was very inviting and elegant from the decor, the low lighting , and the high back booths which made us feel like we had privacy while enjoying our meal. We will definitely return in a few months to celebrate our anniversary and also come for happy hour!
(5)
Deborah N.
It was only ok. There were 4 of us, we ordered an appetizer and a dessert and the bill was $104 w/out the tip. Service was so so; seems no one remembered to bring the drinks we requested. The dessert tray we ordered came with different items on it as they were out of the items that were listed on the menu. Which is ok, but if I had know that ahead of time I wouldn't have ordered the dessert. While the food we did order was good I won't go out of my way to go back.
(2)
Kerri I.
Went here for the first time, after years of wanting to check it out. It was our "It's a boy" celebration for my husband and myself. We were placed in a little private booth with a curtain. Our waiter explained everything wonderfully, especially since it was our first time. We talked through the whole dinner about what a romantic experience this was. I do not have one complaint about any of the food, all of it, especially the desert was great. We will be back for those special celebrations in our lives because we know this is the place to be :)
(5)
Brian B.
My wife and I love this place very intimate and perfict place for a romantic dinner for two. The fondue is a excellent and and excellent wine list. We always try new meals every time we go. We love the desert is amazing the amaretto with white chocolate or the ying and yang are excellent. the cooking style with the wine or the broth is usually what we get. Love this place very attentive and clean.
(4)
Mary C.
I have been here only once and it was for my best friends birthday. I made a reservation but it was unfortunately late in the evening because I made it late. I expected there to be more people since I was told that the only time they had available was 915pm. I was ok with this but only because it was for my besty. We arrived and were quickly seated. Since it was her first time they went over the whole shpeal about how it works. We started out with the Wisconsin Trio Cheese Fondue. I had never thought of bleu cheese in a fondue but boy was this rich and creamy. We thoroughly enjoyed every last bite. The only dipping item that I didn't enjoy with it was the uncooked broccoli. We then moved to the Cesar Salad. The parmesan encrusted pine nuts were so good we spent quite a bit of time talking about it. We then got the Land & Sea and a side of the teriyaki-marinated sirloin. The fun of cooking the food soon became apparent. She had thought that this would be tedious but quickly warmed to it and enjoyed finding the perfect cook time for the shrimp so that the tail slid right off. She enjoyed finding different dipping sauces for each of her meats and for the veggies. The night quickly moved to dessert. When we were kids we would stay up late and watch horror movies and melt chocolate and peanut butter so The Original was a perfect match for us. By this time we were fairly full and had forgotten to save room for dessert. But we ate it anyway. I love the dippers that are provided. The strawberries are always fresh and sweet, the bananas were good (based on my friends review, again with the stupid allergies), The cheesecake was rich and creamy, Rice crispy treats are always good and then add peanut butter and chocolate and heaven is tasted, the graham cracker encrusted and oreo encrusted marshmellows are wonderful and I wish I knew how to make them, the poundcake was divine and the brownies were rich. Needless to say the dessert was a hit. The price is high but worth it. Had to take a star away for the late reservation even though they weren't very busy. The waitress was ok but the experience at the Scottsdale location with the flambe was an added enjoyment. It is a nice location.
(4)
Mamma W.
The service was great. I took my daughter for her 20th birthday and she loved it. We had a 4 course dinner that included cheese fondue, salad,meat and veggies and the chocolate for dessert. Our bill was about 100 bucks without liquor for the two of us so it's not cheap but a nice place for a special occasion. I will go back but next time will probably just do the cheese and chocolate fondue as it was alot of food, but the pork was amazing and we aren't even pork people! There's also a happy hour menu and drink specials! 5 dollar fondues for happy hour. I would only bring kids over 6 or 7 as there is hot liquids.
(4)
Laura M.
As a self-proclaimed fondue fan, it was a no brainer to choose The Melting Pot for my hubby and I's Valentine's Day dinner. We've hosted fondue parties at home but with all the prep work that goes into it, we thought we'd let someone else handle that and just enjoy ourselves. We actually dined here on the Friday of Valentine's Day weekend as Saturday/Sunday dinner reservations were non existent by the time we phoned to make our reservations. Although I had been to The Melting Pot years ago (Scottsdale location) I had kind of forgotten the protocol, so was looking forward to experiencing the meal again. In all honesty, you are paying for the experience, not so much the food. It was a wonderful evening shared in our own private booth closed off by a curtain. Totally cozy and romantic....aside from all the interruptions but that is to be expected with a fondue meal. On Valentine's Day there was a predetermined meal; and it was delicious. I had a wonderful Pinot Grigio and the hubs had the "Yin and Yang" martini which he LOVED. The entire meal took about three and a half hours which was fine....we loved being able to just sit back and enjoy ourselves. We had a really nice server named Michael who was very knowledgeable and attentive. He helped us to understand how everything worked and his pleasant attitude really added to our enjoyment of the evening. The evening was lovely but quite honestly, we won't be going back anytime soon. To drop almost $300 on a dinner out, we want to walk out feeling like the meal we just enjoyed was the BEST one we'd ever had. And we left feeling as though our fondue is MUCH better than what we had here. If you haven' t been though try it--it is a fun time.
(3)
Sandy K.
We had a Business Mixer at this location and was dissappointed. IT was prearranged that we were coming as a group and to stay on a certain type of menu as everyone buys their own food and drinks and it's happy hour at this time. The happy hour menu wasn't presented to everyone and they were shocked at the drink prices. The prices of EACH person who "ate" was charged separate prices! But there was ONE POT of the melted cheese shared with 5 people???? Each salad was $4, was very tasty BUT small. The dessert (One Pot of melted chocolate) was awesome BUT each person who ate it was charged $5 a piece. Guess what the bill was for two kids and two adults?? $88, and they charged over a $10 TIP for two kids. Gratuity was NOT discussed prior to this meeting. IF you are going for a "Special" occasion for two adults, I can see spending this kind of $$$ maybe? Other then this, we weren't FULL but the restaurant sure was full with our $$$.
(2)
Had R.
Very great alternative to the normal food choices around North Phoenix. Very nice atmosphere, cool air con.
(4)
Jessica G.
Hubby and I came here for our anniversary, the staff made it very special for us! Love the privacy of the booths and the unique interactive experience! The lobster in the Caribbean infused broth was amazing! Worth the price for that most special occasion!
(4)
Fairbi K.
My now Hubby & I used to go to the Melting Pot every anniversary. We would to go to the Scottsdale location, but on our most recent Valentine's Day outting, we went to the new Glendale location. Like I said, it was Vday so they had a specialty menu set up just for it. For the cheese fondue we opted to try the Spinach & Artichoke, which we had never tried before, it was so yummy! For our salads, my Hubby got the Club & I got the Ceaser. Mine was good, pretty standard, but Hubs said his sucked. I can't recall the name of our main course since it was a special running for that weekend only, but I know it had Lobster somewhere in the name! The meats & veggies were yummy & we the used Coq au Vin cooking style like we always do. For dessert we ordered the Smores, we've had it before so we knew what to expect but it was delicious! During dinner we did order a bottle of Kendall Jackson red & a bottle of Martini Rossi, we went cheap since we knew dinner was going to be a lot! Oh & at the end of our meal they gave us complimentary glasses of what I beileve was Spumante (red, champagne). Nice touch but that bottle costs like $8 at the grocery store :p At the end of our meal they did have a nice little gift bag with a bottle of their Garlic & Wine seasoning, their milk chocolate fondue bar, mints, a coupon & a picture frame. They were supposed to take our pic & then we would put that pic in the frame but they never took our pic. Oh well, got pics on our own camera any way. After this last visit we have decided to no longer make this our "anniversary spot". Coming up this December is our 1st wedding anniversary so we are going to find a new place. We love you Melting Pot but the prices are just so not worth it!
(3)
Amanda D.
This review is for dessert only. Came here the other night with a party of four. we just had dessert and it was amazing! We were kinda boring and just got the milk chocolate but it was perfect chocolate with all kinds of yummy treats for dipping, our favorites being the strawberries, cheesecake, brownies and rice crispy treats, our least favorite was the marshmallows. our waiter was pretty full of his own self importance and a little annoying with his I'm so cool attitude, look at all my cool tattoos. Other than that it was great and we will be back for more of that yummy chocolate.
(4)
Jon T.
First off let me start by saying that the last time I had fondue was in the 1970's while my parents where having a canasta card party! So my wife says, "I have a surprise for Valentines for us"; which always makes me wonder, hum. We end up at the Melting Pot and I think, oh boy, lots of cheese and I haven't had a bathroom break in a day or two! Well, we were a few minutes late for our reservation but the hostess was great and took us right in. We were greeted by our waiter and I immediately found out he knows everything you need to know about cheese, broth, cooking and just about everything in between. So, my wife had set us up for the Valentines package where you get a champagne toast with different choices for appetisers, main dish and desserts. Well, here's where the fun begins! Let's just say the cheese portion was a small piece of this whole thing. Mind you I do have a little problem 'boiling my meat' in a pot, but I have to tell you I was surprised! Everything was fresh and the sauces that were provided to accompany our choices were great. Needless to say, I was very impressed with the service as well as the food. I say, this place is more than just another CHEESY restaurant! Thanks Melting Pot for a great Valentines Romantic dinner.
(4)
Nikki S.
Absolutely incredible experience. My boyfriend took me here for my 20th birthday and got me the 'Romance Package'. We got our own private little booth with curtains, a bouquet of roses, and what seemed to be our own personal server. She was probably helping other tables as well but she made us seem like we were the only ones in the place. The food was not only amazing, it was an extraordinarily fun experience. We cooked it to our own tastes and there was so much extra to choose from! The portions are perfect for two and we could barely walk out of the restaurant afterwards because of all the different courses! I will definitely be visiting The Melting Pot as often as I can. Although a bit pricy, the ambience, food, and experience is completely worth it.
(5)
Jennifer P.
This particular Melting Pot is new, so that may be why my experience was not pleasant, but I usually love this place and now I will not return to this location. The one in Scottsdale is farther away from where I live but after the horrible experience I had, I would much rather drive further to get better service. I went with my husband for Valentine's Day where we bought the whole package deal and had reservations made in advance. We arrived and were seated promptly, which was about the only good thing about the whole meal. The waiter seemed nice enough at first but after welcoming us and leaving us to go over the menu options it all went downhill. The waiter took about 15-20 minutes to return and take our order. He then forgot our drinks and they didn't arrive for another 10 minutes when he brought out our food. After the cheese fondue course he once again was slow bringing out our salads and was never around when I needed a refill on my tea. Then the main part where the meats were served was just horrible. All of the meat was extremely salty and tasted like it had been marinated way too long. The dessert was also poor quality because they ran out of some items that were suppose to be on the plate. Then the manager stopped by all of the tables around us but for some reason just walked by us without any acknowledgment which was rude and unprofessional. At the end of the meal the waiter gave us our gift and just walked away while other servers around us explained what was in the bag and thanked the other customers for coming. We also almost walked out of the door without the picture they took of us (part of the package) until the hostess explained where they were to be picked up. I did fill out a survey on their website about what happened and the manager called the next night at 7pm and apologized in a hurry and told me to call him back. I did try to call him back and he was not working that night, but he never called again. I'm disappointed that this experience ruined my perception of this restaurant. Next time I will definitely not come to this location!
(1)
Alex P.
This place is the best restaurant in Arizona. They have the most friendly staff everyone from the hostess, bartender, waiters, cooks, you name it this place is ran like a business should be. Oh and did I mention the FONDUE!! WOW I took my wife here for our anniversary and it was awesome I would have spent 10x what I did to bottle that night and save it forever. Flowers table side, a photo with a frame to remember our night. It was the best. We will now be spending every anniversary from here on out with them. Thank you The Melting Pot, you made our night.
(5)
Donna W.
Too bad 1 star is as low as it goes. Do NOT Go here. Worst ever experience. Bought a deal chicken for endless fondue $52.00 plus tax and 20% gratuity, We made a reservation and went, still waited about 20 minutes.. It was awful!! Table dirty,still had standing water, very small booth, dirty silverware. They even tried to charge extra for the cooking liquid as a "premium" cook pot although it was listed on the endless fondue menu as one of the choices. Don't think it includes desert. It does not!!!! That would be another $7.95 per person plus tax and 20% It was so dark I had to use my cell phone flashlight to read the menu.. 1st course is best with the dips, next is the salad ( the caesar had some type of sweet chips on it), and then the main course. Food is sparse, takes a while to cook,The waiter took the cook pot while we were still eating. Very dark, shabby curtains, so you are all alone in the tiny booth if you want a "romance" feel. I would never go back.!!!
(1)
Beci R.
We had yet another fabulous experience at my favorite dining place, The Melting Pot. Sean was our waiter and did a wonderful job. We were called in by the special, which more than fed the two of us. When you get a chance to go, make it a more intimate ordeal like we did and reserve a private booth. Thanks again for a tasty dinner and great ambiance.
(5)
Peaches And Cream Y.
After hearing people rave about this place, finally got to check it out for a friend's birthday. This location is kind of hard to find...GPS got me to the parking lot of an insurance company and then I wandered for about 5 minutes before finding it. Second, it took a while to get food. It was tasty, but seemed pretty expensive for me dipping things in cheese and chocolate. On a positive note, our server was pretty good, high 5 for Sean! Since gift cards were on sale, I'll be going back...but the total for 8 of us was $350.
(3)
Marie R.
A chain, yes. But par for the course, no. First of all, they have an extensive wine list, which includes a rare type of sparkling wine, called Brachetto. In this area, DUI's are more common than a cold, and it's a light and tasty wine, with a low alcohol content. So it's option is great for me. It also goes great with everything they serve, because of it's unique flavor profile. Lizzie was our waitress, and offered options and suggestions, which actually saved us quite a bit of money on the whole. Not that, by any stretch of the imagination, is this a place to go when you are not intending a big splurge. This is a place to take it slow and spend slightly over a decent amount. The food, however, is absolutely worth it. We tried the Cheddar fondue, which could have used a bit more mustard powder and worstershire sauce, but on the whole was delicious. It was well prepped, and Lizzie explained what she was adding and why the whole time. The veggie selection is a bit mundane, and that's really my only complaint. We ate the "big night out" prix fix menu and chose the "Fusion" option which had lobster tail, shrimp, brats, ravioli, new york strip, sirloin steak, and a marinated chicken. We cooked it in the Boullion method which is just a flavored broth. Because it's not oil, you do need to add 30 sec to a min to the suggested cook times, but it was a lot lighter than using the oil and we didn't come home smelling like oil. The california salad was incredible. It had mixed greens, sliced roma tomatoes, chopped pecans, and blue cheese crumbles with a rasberry black walnut dressing. It's been a long time since I was able to truly enjoy a salad, and this was amazing. The chocolate we chose was the Smore. It was milk chocolate, marshmallow creme flambeed with grahm cracker bits added after the fire goes out. It's served with 2 types of coated marshmallows, pound cake, a slice of cheese cake, and a bowl of sliced strawberries and bananas. Just enough to fill us up, but we didn't overstuff ourselves. Our dinner was leisurely paced and took us about 2 to 2 1/2 hrs to get through. This is pretty normal for fondue. You do have the option of sitting at the bar and having just a cheese or chocolate, if you are on a time constraint though. It's located in a great little shopping and dining area that wasn't too crowed last night, but I think that was more due to the weather, than the actual popularity of the place.
(5)
Chris B.
Went to this place with my smarter half to enjoy a relaxing night sans children. The wait staff was very attentive to our needs and aside from a lack of wine pairing knowledge they were very good to us. The dessert is absolutely amazing! definitely worth the money.
(4)
Lola S.
We recently ate out at the Glendale Melting Pot for a birthday dinner. This was our first Melting Pot experience. At first we had trouble finding the location because the front of the business cannot be seen from the street or even the parking lot. You have to walk into the center area of the little plaza where you will then see the Melting Pot sign. The service was great and our waitress was very helpful and friendly. We both enjoyed the spinach artichoke cheese fondue, and the cookies and cream chocolate fondue for dessert was divine. I would prefer if the dessert plate came with just bananas and strawberries for dipping in chocolate rather than that plate of rice krispie treats, pound cake and everything else that is too sugary and preserved for my liking. I don't know if that is an option, however. Also, I did not care for the food that was served. We got the the dish we you are able to select a broth to cook various meats, shrimp, veggies and pasta. Various dipping sauces are provided. The server took a lot of time and went into great detail about this platter and these sauces that frankly were not good quality or very inventive. I also do not like how beef teriyaki and red wine broth taste together....... but that's another issue. Anyway, this is a fondue place and what was supposed to be good was excellent. I would suggest ordering only cheese fondue and chocolate fondue for dessert. I would have given this place 4 stars if it was not for the price and quality of the entree we got. Good to try if you have never been here, but bring a fat wallet!
(3)
Bailey K.
very wonderful and romantic place to take your loved one :)
Takes Reservations : Yes Delivery : No Take-out : No Accepts Credit Cards : Yes Good For : Dinner Parking : Private Lot Bike Parking : Yes Wheelchair Accessible : Yes Good for Kids : No Good for Groups : Yes Attire : Dressy Ambience : Romantic Noise Level : Quiet Alcohol : Full Bar Outdoor Seating : No Wi-Fi : No Has TV : No Waiter Service : Yes Caters : No
Tom M.
Our kids gave us a gift card for $120 for this place. We checked reviews and thought maybe we could squeeze two trips in for this amount. Boy were we wrong! The meal for two was just over the $120 with tip and we don't drink. WHAT A ROYAL RIP OFF. The food wasn't even that good. To add insult to injury both of us were down the next day with stomach problems. Would not consider going again if we were offered a free meal.
(1)Ren N.
Its a different experience of dining. Its very friendly and located in a good place. The server will guide you through the process of cooking. Great place to go for special occasions. Reservation is recommended
(3)Ryan N.
We celebrated a birthday at The Melting Pot this weekend and everyone got the 4-course meal. We enjoyed the food and the high price didn't bother me (as I noticed it was a comment on many yelp reviews) because it was an experience and you spend around 2 hours at the restaurant. We had the prosciutto & asparagus cheese fondue, everyone got different salads and entrees and then flaming turtle chocolate fondue. Highly recommend the cheese and chocolate fondue - it was the highlight of our meal. Con - We had one person out of the 4 of us that has a shellfish allergy which we didn't think would be an issue but we had to make adjustments when cooking our dinner. Since we only had one cooktop at our table, we had to cook all of our non-shellfish food first and then cook the shellfish. The 3 of us had at least one or two items that were a shellfish so we had to wait to eat those last. Additionally, I wanted to get the seasonal seafood entree (lobster, shrimp, crab, and scallops) but had to change my entree since it would mean one person would cook and eat their entire meal before I could start cooking my meal. It takes 1.5-2 minutes to cook each bite so it was not going to work out for our table. Since we made a reservation, I wish they would have asked about an allergy or something so we could have gotten a table with two cooktops because we saw other 4-person groups at a two cooktop table and saw an empty two cooktop table. It is just something I know to ask about next time but in case it is your first time all meat cooks in the same pot so be cognizant of allergies. So I gave the experience 4-stars due to not having a solution for allergies except that one person has to pick a new entree so we can all eat at the same time.
(4)Connie L.
The ambience was nice. We got a nice little private space in the very back. The hostess and waiter were very kind and professional, as well. I got the sunshine sangria, which was pretty delicious. The asparagus and prosciutto fondue was okay... I probably should have gone with a cheese less bitter for my tastes. I was also not very impressed with the breads and veggies we were given to dip with... The bread was dry... And the veggies were, I'm assuming, purposely uncooked so it was hard to even stab the veggie.. I think it would have been yummier to dip cooked veggies in a hot cheese fondue. The salads were okay. Not large portion, which is okay since we had a lot of food, but it was overly drenched in the dressing... But I did like the dressing flavor... We also got the teriyaki sirloin and ahi tuna. All the sauces and everything tasted good. But not so astounding that it was worth the cost of the whole meal... Even with the living social coupon, total of everything with the options we got was $70 with tax and tip. If living social was not used, it would be I'd assume closer to $110 for two people. For a meal for two to be in the triple digits, the food should be more delectable... Reminded me of just an americanized shabu shabu or hot pot... And not as tasty as hot pot, which is much cheaper. The extra cost is for the experience, I suppose. Tip: If you check in, they offer three chocolate covered strawberries. But they won't give it to you unless you tell them about it when you make reservations since they wont have enough premade batch for you.
(3)Chris R.
I recently visited The Melting Pot and I feel it was not worth the money I spent. 1. The summertime sipper drink virtually had no flavor in it (I could not taste the alcohol or the fruit in it, the portion for the non-alcoholic version (it had flavor) was nearly 50% more than the alcoholic version. Long story short, the alcohol killed the drink flavor wise and my evening as well in a way. 2. The food portion for the main entree could have been more generous, food items were virtually bite size. 3. While I appreciated the attentiveness of our waitress, the many times she visited us she always asked the same question "anything else I can get you?" While I don't mind being asked for anything additional a time or 2, but 3, 4, 5+ times during course of the evening was beginning to get unbearable. If I need anything additional you will be the first to know! 4. In the men's room there was a non-functioning sink.. If I'm spending 3 figures at a restaurant myself and others should not have to wait to share one sink!
(3)Marika K.
This place is always amazing. It is expensive but I feel like its worth it. We always get the fiesta cheese and the flaming turtle chocolate and they are always on point. Service is always friendly and manager always comes to the table to ask how everything was. They always have new things on the menu to try so thats always nice. We come here for anniversaries and other special events and when they find out they always do something nice for us!
(5)Melanie J.
Love this place. Have been going here for celebrations for years and not sure why it took me so long to leave a review! Always great food, service and we always leave stuffed!
(5)Jacob S.
I went back to the Melting Pot after receiving a nice message from Erin. I had the Andouille Sausage and was very pleased with the meal. Everything was a little better than expected and more aligned with the price. The service was improved as well. Based on that, the space and decor I'm adding two stars (not that my opinion counts for a whole lot). All in all they are doing a good job now and I hope they will stay on top of things because I plan to go back. OMG this place is expensive and the cost is in no way reflected in the food or the service. Of you want to impress your friends with the size of your wallet and not your good taste, then by all means the Melting Pot is for you. If on the other hand you want good food and good service keep looking. There is literally nothing to be said for the quality of my order or the service. I give 2 stars for the restaurant space and decor, which is great, no stars for the meal or the service. The owners and chef must be British. (Not that there's anything wrong with it)
(4)Ozzy G.
Can be pricey as it is a 4 course experience. It was quite pleasant when I went. My date and I got a booth with drapes, it was romantic she said. A flight of wine each, which was not exorbitantly priced. Do plan to spend some time here, it can be a lot of food (some items are bottomless, I recommend extra apples with the cheese). Wish we could have combined the cheese and entree portion to eat at once! Probably can, our booth only had a single range though. I'll be back for another date night.
(4)Canaan B.
This is not an easy review to write because it has pretty much equal shares of good and bad. So, I don't normally make a pro / con list... but, here we go: Pros: · It's an experience, you don't just sit for a quick bite, you really can take your time and enjoy the dipping, eating and your company (just don't dip or eat your company, I hear that's frowned upon). · The setup of the variety of meat, cooking styles and fondues makes you feel like you can be a little creative in your fondue concoctions. I'm tempted to bring my own food in just to see what kinda crazy crap I can come up with (chocolate covered sour patch kids, maybe?). · Low-lit ambiance, perfect for sharing a meal with someone special. Cons: · Ridiculous pricey, I mean... you basically make the food yourself for crying out loud · Food quality varies drastically. The bread gets stale before it hits the table. The cheese fondue I have found to be hit-or-miss. · On an expensive set menu like on New Years, the dessert tray was sub-par. Marshmallows instead of the normal brownies and rice-krispie teats? For shame... On a +/- note: parties or 4 have the advantage over parties of two. Why? There are two cookers on the bigger tables and they are convenient. When you have a party of two, the tables are awkward and you are almost forced to sit adjacent to each other. plus, the cooker is not easy to reach so you end up dripping chocolate and cheese all over the place :/ Bottom line: Food / service / experience is VERY inconsistent. Not only over time but even during the course of one visit. Make sure you are in good company, because that's what will really tip the scale for you!
(3)Imran I.
Sad to say it, but we did not like the experience. Novel idea, but we will not return. Price: $100 for two including tip. Extremely high considering what we got for it. Food quality: excellent food quality but extremely small portions. Also, the cheese for the fondue did not seem very high-quality, even though the waitress bragged about it on more than one occasion. You cook your own food, which was a surprise. my girlfriend and I did not like that part at all. We just wanted to eat. The dessert fondue was very good. Even so, you only get small pieces of sweet stuff, ie, poundcake, marshmallows, and fruit, etc. to dip in the fondue. (I have read other reviews. Apparently an all you can eat option was available, and apparently, this was not the option we chose, because the waitress did not mention this. We chose the four course dinner.) Don't come here if you are looking for large portions or food that you don't have to cook yourself. one other thing: you cook your own food by boiling it. That means if you order steak or meat that you boil it. When it comes out of the boiler it does taste delicious; however, all the red meat looks gray, which is unappealing. and I find the idea of boiled meats such as steak also unappealing on principle. Service: The waitress made us wait far too long between courses. It took two hours to eat here. she was, however, a nice and knowledgeable person. But she also forgot to give us our chocolate covered strawberries, which we won by checking in on yelp, even though we reminded her several times. Cleanliness: The place was very clean. Nice ambience with low lighting and very private booths complete with curtains.
(2)Kathleen C.
A second great time at the Melting Pot! This time, I had a Living Social voucher and was nervous as I've seen some servers get rude with those. The hostess was a doll and just told us to give it to our server, said we had about fifteen minutes to go, and invited us to take a seat at the bar. The bartender was really pleasant, even as my husband and I just ordered sodas. What I really liked is that when the hostess came to the bar to get us, we didn't have to separately pay a bar tab, which can hold things up, you know? I'm assuming it's because we just had to sodas, but it was very convenient. When we were sat, our drinks were refilled even though they were half full and put into "nicer" soda glasses lol, but it was a nice touch. Again, this time the service was impeccable. Our waitress just mentioned we had a voucher up front, I handed it to her, and that was that. There was really no need to explain the entire process again, as we had been there, but throughout each course, she explained what she was preparing and it was really helpful. The food was great, service was great, and we look forward to returning of course!
(5)Bambi D.
This was my first visit to a melting pot. I was impressed with how quickly we were seated. The waitress was lovely and explained everything to us. The food was fresh and arrived with perfect timing between courses. They seem to have mastered their process. However, we were totally ripped off. We shared a bill with another couple we invited and split the bill accordingly. After further review they did not honor a promotional item which was the only reason we elected to try this place. Instead of the promotional value being $70 it became $10. The explanation they gave was that it was for 2 people and our table was four. It made no sense that we were penalized for bringing more customers. Never going back.
(1)Gloria H.
Great service! Good food & fun experience! The four course meal experience took 2.5 hours to complete. Our family made up of the hubby, son 14, daughter 23 & myself kept wishing that this restaurant was a NO CHILDREN ALLOWED establishment. Omg too many little ones everywhere and some were running around and some were crying UGH!!!!! We dropped a ton of money at this place for the one meal and just felt like the bratty kids killed it for us. This would've been a five star had it been a more peaceful and just over all better ambiance setting. We will go back if and when they stop allowing kids 10yrs of age and younger. Lol. No BS
(3)James D.
Wife and I decided to use our 2 course groupon and invited another couple to join us. We were greeted professionally and seated right away. Service was a little slow but we were in no hurry. We explained to the waitress that we wanted to use the groupon but would upgrade to the 4 course meal and she said we would get a discount. We had a fabulous time and the food was great. We get the bill and its $217 but they graciously credited the $37 we had already paid for the groupon and then added a $10 discount. $10 DISCOUNT!? The groupon was supposed to be a $74 value and we get a $10 discount on a $217 bill? We felt totally ripped off and the manager acted astounded that we didn't appreciate the $10 We will not be back!
(2)Funky D.
Dine with a decisive crew because you'll need to decide on one cheese pot and one chocolate pot for the table. Also the "ambient" lighting means that it's dark inside so be prepared for that. Not candlelight dark, but dim lighting. Haven't fondued in years and this was the first visit to Melting Pot. After enjoying a 4-course dinner I wouldn't recommend this place for a meal. Go only if you want appetizers. The 4-course averaged out to $40 pp but I think it would be better to skip the salad and entree, just order the cheese fondue to start and a chocolate fondue to finish. Still decadent, yes, and truthfully these are the main attractions. First: Brie and Pear cheese appetizer came with chunks of brown and white breads, small bowls of veggies, and small bowl of granny smith apples. Had to ask for refills. The wine and honey flavors were heavy in the cheese. I'm not a lover of cheese, but surprisingly l kept eating. Second: Salad was petite. I was not impressed. I've eaten side salads bigger than that. Raspberry walnut dressing was quite good, though. Third: Entrees looked bigger than they actually were because of the way the food was plated. A bowl of more veggies and potatoes accompanied. Needed a spoon in order to dip some broth out of the pot with the warm food. Alongside, there were five condiments, garlic butter, and a lemon wedge for the lobster. Garlic butter was tasty, but I didn't like the other condiments too much. I can't even remember the exact flavors but I think there were plum sauce, spinach in white sauce, teriyaki sauce, aioli, and a curry cream. If not those exact flavors, then something very close. Forth: Chocolate dessert - the best course. Flaming turtle fondue. (Our server really wanted to set something ablaze. Fiiiire!) Chocolate was so good, I wanted to drink it. But everything was overly sweet so had to go easy. Exactly like the menu says, dippers included bananas, pineapple, strawberries, pound cake, chocolate brownies with chocolate chips, marshmallows, and krispy treats. Our greedy eyes made us order the add on plate of cheesecake (very small slice), cream puffs, rolled gaufrettes, and berries. Server gave us one refill of our choice. Of course it was cake. The Melting Pot would be a fantastic night out for lovers to sit at a private table and get jiggy wit each other over some chocolate strawberries, but if you're really into this and want to impress a group of friends, I suggest buying your own fondue set and serving @ home.
(3)Kraig S.
Host at entrance was rude.
(1)Diego C.
Food is definitely overpriced. If I would have known that I was going to cook my own meal and spend close to $300, I would have gone to Flemings, Donovans, or other great steakhouses where I know the food and service was gonna be great. People tell me it's an experience I have to try it! I would rather cook a romantic dinner for my wife at home than have to cook my own food at a restaurant. In a nutshell, if IM going to she'll out a few hundred dollars at a restaurant I expect my food to be cooked and not have to cook it myself.
(1)Amit T.
Melting pot is good for once in a while. However I wouldn't go there too many times either. The cuisine becomes repetitive very fast.
(3)Shannen B.
All around amazing! Service was great, appetizer fondue melts with deliciousness, salads were good, salmon very fresh, ravioli tasty, and dessert like silk. I saw a review before going that stated the food was "bland". Personally bland was not at all the case! The fondue that I got was gorgonzola and bacon both are very rich in flavor. They seem to use a lot of garlic as well. With the dinner entrees we were given 5 boats of various sauces and a garlic/wine seasoning. If you use what is given the food was far from bland. The atmosphere is romantic and private. I highly recommend this place.
(5)Aram D.
Excellent experience. Incredible service, they changed out two items on our 4 course meal since we didn't like certain items (although those also tasted amazing) with incredible service and friendliness. I will warn first timers that it's quite filling so make sure and prepare ample of space! Although I would suggest that if you do make reservations be sure and ask for a quiet spot far away from the restrooms since that always seems to be the issue with all restaurants.
(5)Aaron A.
I sure do love the Melting Pot. And even love it more that it's finally on the northwest side of town! We have been to dinner at this location at least 3 times in the past year and a half so I think I should be a good judge of this restaurant. First off the restaurant is set up very nice. If you have never been to a melting pot before there are booths with a burner in the middle for your fondue. Larger tables get two burners. The layout of this restaurant is similar to other Melting Pots I've been to. Nice, quite and romantic because it really gets you to have time to talk to your dinner date. We always seems to order the big night out which is endless. The key is endless! More on that later...first you get a cheese fondue to pick. Honestly I've had a few and all are good but what I can remember is the Wisconsin cheese. You get apples, and bread to dip in there after the server whipped it up for you. After you get a salad of your choice. I prefer the caesar. Add some of their special seasoning. Now onto the main entire. The last time we had the surf and turf which includes steak and shrimp and chicken. You get a plate of meat to dip and cook into the fondue. As for the season of the actual fondue soup checkout the Mojo...it's worth the couple of dollars up-sell. The point of fondue is to cook your own food. Some people find his annoying, I find it fun and it gets me involved in the cooking. After it's done, pop some more In and enjoy with the awesome sauces they give you..best thing, it's endless. So if you want more meat, just ask and don't be shy. Lastly you get your choice if desserts. Can go wrong with any. Last time we had the banana fosters which was great. You dip cakes, and fruit into chocolate. Even though at first it appears that you are not getting much food for the price, but after the end of your meal I would be willing to bet that you actually are full! Not the cheapest place around...but it's worth it once in a while to celebrate something special. I can't wait till I can make my way back to here after writing about it.lol.
(5)Caity T.
This is my favorite place for special occasions with the boyfriend! DESSERTS ARE OUT OF THIS WORLD!
(5)Lisa B.
This was our 5th experience at this Melting Pot location. Our waiter was bland and unfriendly. He made a mistake on our food order and argued with us about what we ordered! Instead of bringing us the one missing food item, he took both of our plates. We had to wait another 10 minutes for him to bring back our correct dinner order. Each time he came to our table he left our curtain open and we had to stand up and close it! We were seated near a table with 2 small children. These children shouted, screamed, and ran up and down the aisles of the restaurant. We complained to our waiter and he had the manager stop by our table. Instead of apologizing the manager said that it is always like this, this is a family restaurant, and the owner doesn't care. Um, no, The Melting Pot IS NOT a family restaurant; I've never seen young children yelling, screaming, and running up and down the aisles, and I've been to the other locations in Arizona and have never had the impression that the owner doesn't care. There were LOTS of tables open tonight. I'll go back when they get a new manager...
(1)Sierra W.
I've been here twice!! So so so good. The first time I was a freshmen in high school and it was my best friends birthday. I didn't know the cost then but it was amazing. That time I had the appetizer, meal and dessert. The appetizer is a cheese fondue they make and you dip I think bread and chips and stuff in it. The second dish is different meats they bring you that you cook yourself in the sauce that they bring you. And lastly is the amazing dessert. The chocolate fondue with brownies, strawberries, bananas, cake, s'mores and maybe even more. The second time I did the same thing. It was back in 2014 for a anniversary. It was so good the first and the second time. The first time we sat in an open booth. Th second time I say in a two person booth and they close it with a curtain. So very private. Great service. Cute place. Yummy food. So very pleased and I would definitely recommend.
(5)Phx C.
We go to the Melting Pot 3 or 4 times a year and always have a fantastic experience. We were a little sad when they discontinued the Wisconsin trio cheese fondue, but have tried the bacon and gorgonzola and loved it. You need to make a reservation for this restaurant. Our dining experiences are usually about 2 hours each and no one should show up expecting to get right in. They've really stepped up the items accompanying the chocolate fondue. There's pound cake, brownies, blondies, and even pineapple now. How delicious is chocolate-covered pineapple! And the sauces for the meat! They have sweet and sour, teriyaki, curry, gorgonzola port, and something called Green Goddess which is awesome on the veggies. The curry is my favorite, and I don't even like curry. :) I think this is a great bargain: about $40 per person gets you cheese fondue, salad, shrimp/chicken/filet/sirloin, and awesome chocolate fondue. Spend a bit more and try a drink or two. Great wine selection, hubby likes the sangria, and you can't go wrong with the Love Martini.
(5)Cemone K.
For six years I lived literally across the street from a Melting Pot in California...and I probably went 3 times total in those years. We went to this MP for happy hour since its right across from my school and trust me, I'll be going again! The service is excellent and the food is good as always! They have an awesome happy hour, 5 bucks for their cheese fondue that comes with 3 types of bread, fruits and veggies. The dessert plates are 10 bucks and comes with a plate of treats to dip into one of their signature chocolate fondues. Everyone wanted to try a different fondue so our awesome waiter/bartender gave us dessert for one and split the price. I'll have to come back for dinner to have their entrees again, its been a while. This place is definitely worth a try, great ambiance for dates, and good food. Its a bit pricey but I think the food and experience make up for it.
(4)Roxy L.
My husband and I went in on a Sunday afternoon because we both heard so much about the Melting Pot. To be fair, going in we read how we would be boiling our food and we were skeptical right then but gave it a shot. We walked in and there was a blonde hostess that was incredibly rude. She looked at us when we came in and didn't say one word. I was standing literally right in front of her and she never had the decency to say, "welcome to ..." I've worked a long time in the restaurant field, I know what is required and this girl should not be working around people. She continued to ignore us and took some people to their table and another hostess came and we told her we have a reservation. She was sweet, just how a hostess should be. Our server was awesome that's why I'm giving this 2 stars instead of 1, I can't remember her name but she was very friendly. We ordered cheddar fondue and when we tasted it, there was just something lacking to the taste, it was very bland. The salads came out tasty, but the entrees, my husband got the steak lovers, I got the shrimp, chicken, and steak. Our server told us to keep the food in the pot for 2 minutes and that's more than enough, shrimp 1 min 30 sec.. The chicken was not finished at 2 minutes it actually took 4 minutes, which I have no problem waiting longer but if that happened to someone who doesn't know, they could have gotten sick.. The shrimp looked and smelled awful.. My husband tried some and he has a high tolerance for food, and he could not eat the shrimp because of how bad the taste was. The only good thing we had was the s'mores chocolate. That was amazing if you like chocolate. So go for dessert, but eat dinner somewhere else.
(2)Aggie R.
Okay, this is an awesome place. I recommend getting the "All You Can Eat" fondue special. You get one appetizer (a cheese fondue), a salad (either house or caesar), main course with vegatables (put those in the pot right away), multiple meats that you can refill until you had your fill, and then a dessert fondue. Because fondue is more methodical than just stuffing your face at a buffet, you will eat a lot less. But, the food is soooooooooo good. The quality of the meats are excellent, and I do not feel like I am overcharged at all. Quality costs money!
(5)Tina G.
The idea for this place is nice, but I don't think I'll come here again. When I had dinner here with my boyfriend we left the place hungry and simply content. We ordered the full course that included the salad, appetizer, main, and dessert. We, also, got the yin yang alcoholic beverage which was the most impressive thing we ordered that night. The cheese mixture just wasn't very impressive and we felt like there wasn't enough dipping items to fill us up. When it came to the dessert we found that the best items were the fruits (strawberries, bananas, raspberries, and blackberries) and pound cakes. The others tasted mediocre. I'm not telling anyone not to try this place out. It is a very good experience, the servers are exceptional, and the ambiance is very romantic. I found this place to be more of a social environment where I would go on a first date or to catch up with friends rather than a place to enjoy food.
(3)Tiny D.
I never actually got to try any fondue here. It was my husband's birthday and I thought I'd bring him here using a Groupon. We didn't have a reservation and the blonde snot hostess told us it'd be a 30 minute wait. She told us we could go sit at the bar if we wanted. Why we had to wait at all I have no clue; the restaurant was half-empty with plenty of available tables within plain view. So we waited until 8:30, examinating the confusing-ass and outrageously priced menu. No one ever called us or gave us updates about being seated at a real booth. I felt so bad since it was my husband's birthday. Finally we got bored of drinking ice water and left. As we were exiting, Ms. Blonde Snot didn't even ask why we were leaving and the other hostess, a male, said, "Bye! Thank you!". The wait staff here are totally rude and aloof. I don't know if that's how they're trained to act, trying to keep up with the over-priced menu and the overall hoity-toity ambience and look of the place or what. I also find it funny that business manager "Marie M" suggested to buy the "Endless Entrée" dinner option in order to have a half-way decent dinner as her response to the other reviewer. If the 2-course dinner isn't really worth it, why is it on the menu? lol The good news is that we went to Carraba's instead and had an awesome dinner that cost us only half of what this place would have. The staff were so attentive and cordial.
(1)Ronda W.
We had a great experience and our waitress was the BEST!!! Very knowledgeable and helpful. This was our first visit. We will definitely be back!!
(5)Carly C.
Cheddar cheese fondue was the best of the three that we tried. The milk chocolate was perfect for kids.
(3)Michigan M.
Loved the food and experience, and the service. I would however reserve this for a special occasion. We had dinner and a couple drinks for two and it was $145 plus the tip. I would not go here on a regular basis. My drink was great, it had 5 different kinds of rum in it. We did have fun though...We had the Wisconsin Cheese appetizer and then the caesar salads and the creme brulee for desert. I would give it 5 stars if it weren't for the cost. They do have happy hour specials between 4-6 pm that sound good.
(4)Cedar P.
Let me start this by saying that our waitress was really great and tried her best to help us, for her I would give five stars. Our experience, however, was pretty strange and highly unsatisfactory. Here's what went down.....so it's New Years Eve and we weren't really planning on going out but we were getting hungry and I thought it would be nice to do something simple and low key. We weren't hungry enough for a full meal so I thought an appetizer and dessert would suffice and I thought e melting pot would be perfect for that. I called at 7 and made a reservation for 9pm. No information was given at the time of any promotions or events for the evening so I thought everything was on track for what I wanted. We got to the restaurant right on time and we seated in less than five minutes. When we were given the menus we were told that they had a New Years Eve dinner with a set price. I told the waitress we really only wanted the cheese and chocolate fondue. She stated that unfortunately they wouldn't be able to do that and gave a few minutes to look over the menu. When she came back, I asked if the two of us could split one dinner, since we weren't looking to eat a whole entree. The waitress said she wasn't supposed to that, but she would allow it. She then also mentioned that she had talked to her manager who said that we could do cheese and chocolate at the bar. This sounded perfect and so we grabbed our stuff and followed her back to the bar area. Just as we were sitting down, the manager came up and said they aren't serving only cheese and chocolate this evening. He was so rude about it that we ended up leaving. I was more than willing to pay for one meal and only take the cheese and chocolate, which would mean I was over paying by almost 50%. I was also willing to only choose the cheese and chocolate options listed on the special menu. We were dressed very nicely and had money we would've gladly spent on what we were wanting. Had we been told that it was prix fixe for the evening I wouldn't of made the reservation. But since we were there I thought it would be in a restaurants interest to accommodate a patron who states that they want to buy something. Surely something could've been arranged but we were so rudely handled that I doubt we will return.
(1)Arielle H.
The whole experience was great! We went there to celebrate our one year anniversary. We were able to sit in a private booth and enjoy each other's company. The waiter gave just enough service to not feel neglected but also keep it private for us. We had the spinach artichoke cheese, the house salad, All you can eat meat fondue, and s'mores chocolate dessert! Everything was delicious but my favorite part was defiantly the dessert. They provide Oreo and graham cracker covered marshmallows, bananas, strawberries, brownies, rice crispy bars, and pound cake to dip into the chocolate! Overall, a wonderful experience.
(5)Allan A.
I never liked fondue - that is until it was done correctly, The Melting Pot is definitely done correctly. This establishment is an eating experience. You do not get quality food, great service, and a unique fine dining experience without spending a fair amount of cash. The Melting Pot is well worth the money spent.
(5)Serena U.
Went with friends about a month ago. Ask for the sip and dip menu if you're there early enough. It is a good deal. Nothing was mentioned about the sip and dip until we asked, but brought happily when we did. We ordered the fondue, individual salads. I had a froufrou drink. Total was $15.05 with tax and another $3 or so for tip. The fondue was quite good. The fruit and veggies were okay. Carrots? Okay. Apples? Okay etc. Strawberries were great. One friend did order meat for the fondue, I tried a bit. Eh, not my taste. Salad was GREAT. Really. Small, but very tasty. Froufrou drink - cranberry cosmopolitan - was okay. I wouldn't order again, but once in a blue moon, froufrou is good. Server Ivan did great job. Friendly, efficient, helpful. Excellent service. I woulda ordered dessert, if anybody else would have shared. Selfish women said they were too full.
(5)Mary H.
This place is s bit pricey but otherwise fun to go to. I had s great time with friends because you can spend a lot of time talking.
(4)Anthony P.
Fantastic food but the wait staff was lackluster. Clearly inexperienced waiter and food running. If the food didnt measure up I would have asked for a full refund.
(4)Timothy W.
Yikes! Our party of 7 dined here for the first time. The menu was complex and the waiter was either inexperienced or incompetent, resulting in a completely messed up order, or misunderstanding or bewilderment on our part. The servings were sparse and the cuisine indifferent, or odd! Then we got the bill.. holy Moley! We could have made two car payments with the Verizon bill thrown in. Don't recommend it. All in all... wouldn't wish the experience on anyone but the Grinch!
(1)Michelle H.
Went out w friends and we had the endless fondue. For starters we had the garlic and herb cheese fondue. It was ok not sure I would get it again. The main course had chicken, steak, shrimp, and ravioli. It was delicious. The dessert round was fabulous as always. Can't go wrong with chocolate. Great place for friends to hang out. A bit pricey, however if you plan for it.
(4)Kate B.
I go here every year for my birthday. It's amazing! I first tried fondue in Switzerland and this place is better! Bring your appetite and save room for the chocolate fondue portion. Pricey, but worth it!
(5)Jacob S.
Great waiter great professionalism. The experience was awesome to try but to me this place is like a once in a blue moon not one of those places I would go to often. But an awesome first experience if you have never been there!
(4)Patty Z.
My daughter sent me a gift card for Mothers Day. We arrived at 11 a.m. and were given a warm welcome. After were seated and the meal was explained to us, we sat back and relaxed with a Mimosa. My husband and I had the best time. It has been 40 years since I last used a fondue pot. The food was fabulous! The service was extraordinary, and the experience is worth doing again. You will find there are so many choices, from the seasonings to the oils. All I can say is YUMMO!!!!
(5)Kat K.
I have been to every Melting Pot in the valley. I would go to one every day if I could. Better yet, I would love to have one of those little stoves built right into the middle of my kitchen island, and somehow do this at home. But ya know, it just would not be the same. The service at Melting Pot is awesome and the ambiance is relaxing. And I would need the funny and quirky bartender... things that would be missing if you opted to DIY. I am very happy to see this franchise only a 5 - 10 minute drive away. It is a great date night place for someone special (make sure they are real special because it is pricey). There are booths for privacy if you request it. The setting is romantic for couples, and if you are with friends it can be fun. We usually go for The Big Night Out. Its the four course dinner deal that includes the cheese fondue, salads, an entree, and the fondue chocolate dessert. The price is steep but remember it is priced for 2, and varies depending if you order lobster. I would also spend the extra $$ for either their Coq au Vin or Mojo cooking broths. I have not had their standard cooking broths so cannot tell what the difference is but I can say I love the flavor put out by these two broths, especially the Mojo. Expect to spend about 80-95 for two minimum, but you will most likely spend over $100 not including tip. If you are on a budget, then just come for cheese or dessert fondue. Your experience will still be wonderful and your wallet will thank you. I honestly would not come here just for the entree. It will not be filling enough without adding the cheese fondue. If you haven't been there in awhile then you should know, they updated their plateware from those sectioned TIN plates (makes you feel like you are eating out of a camping plate...or dog bowl). They now have real plates, much more classy and suited to the dining experience.
(5)Kallie A.
Who doesn't like cheese and chocolate! My husband and I went here for a date night. When we got there the lady asked how can I help you? I told her we had reservation and she got us quickly to our table. Our waiter came quickly and asked us have you been there before?..I have but that was my husband's first time there the waiter was very nice a explained how things are done there which was nice. We ordered our drinks which came out quick. We decided what we wanted to order and the waiter was very nice and said that will be right out. My husband really liked how they made it in front of you and all the veggies, fruit, and bread that came with the cheese. It was absolutely delicious! We had the chicken with the broth which came with veggie as well. The broth was amazing I wish I knew the recipe...it would make a very good soup. We finally got a milk chocolate fondue which came with fruit, marshmallows, and more. It was so good and creamy. We had so much fun and it was very entertaining. It is alil spendy but well worth it! Definitely come for a birthday, special occasions,and a date night.
(5)Jessica L.
Update! The Melting Pot now offers gluten free bread for those of us staying away from it = Hooray! They are also offering some premium dippers for the cheese which is a small plate of processed meats (meh). I suggested to the waiter that they just offer a side of crispy bacon for dipping... that would totally sell and I like bacon so just do it MP :) The Sip & Dip happy hour is nice and makes the night more affordable.
(5)James C.
I took my friend here for a nice evening out for her birthday. I have been here before but only for dessert. The first course was a Caesar salad which was great. But then again how can you really mess up a salad. However, the Parmesan encrusted pine nuts added a little character. The second course consisted of cheese dip and which I thought I had a little more beer and garlic than I liked. But the meats, especially the summer sausage, made up for that inconvenience. The third course was a little underwhelming for me. There were a multiple options to choose from on the platter including filet minon, teriyaki beef, chicken, shrimp and ravioli. My favorite was by far the teriyaki beef. It was very good with the various dipping sauces. The wort part of this was having to cook the meat. There are small pieces that each you need to cook and it gets annoying fishing for the meat. Lastly, we had our dessert which consisted of brownies, strawberries, cheesecake, bananas and rice crispy treats to be dipped in our chocolate snickers fondue. Every part this was delicious. This is a great place to visit at least once for the full experience with all the courses. However, i will only go back for dessert. Great service but 3 stars because of the price and having to cook the food yourself.
(3)Amelia K.
My boyfriend and I ate here on Friday night and we had a fantastic experience! We were greeted by friendly people at the front and then guided to our booth which was tiny but intimate. Our server was there right away to greet us and I have to say - it was the best service I have had .. Maybe ever. She was attentive but respectful that we were on a date so she wasn't by every few minutes .. She joked around with us and was knowledgable about the menu selections. I can't remember her name but I know she has a five month old son and her fiancé works at bww - for any management reading this - she rocks! Our dinner was ok, we weren't thrilled with the duck but the ahi tuna was out of this world! By the time dessert rolled around we could not have had another bite we had had so much food. All in all we had a great night, great service, and the ambiance was perfect for Friday night date night. Oh and we had a groupon , but without it would have been $120 for two of us after tax and tip , not bad for what you get!
(5)Nancy P.
Can be pricey if you go all out but I went for HH and paid $25 for a cheese pot, a salad, a glass of wine and dessert. Not too shabby. The bartender was very friendly and knew his stuff! Portions were large and I left very satisfied and will definitly be back.
(5)Cheryl L.
We had the cheese & desert happy hour.. Awesome price, great food, and good service! Will definitely be back :)
(4)Rich Y.
Great place with a very romantic atmosphere. From the start of our dinner to the end our service was top notch. The food is a little pricey but worth every penny. Loved the chocolate dipping at the end.
(5)Freddy D.
First time at the melting pot, environment was nice however for what we paid I could of ate 4 steaks and some lobster, left hungry, if you enjoy a great snack that you have cook your self this is the place. Very over priced, would not recommend this place.
(1)Howard C.
I went to try this place out on a Monday, Memorial Day, the last day for Arizona Restaurant Week. I have never tried fondue and this gave me a great opportunity. The deal was choose from a cheddar or cheese artichoke fondue for the starter, a the main course fondue, and the classic or dark chocolate fondue for dessert. All this for 30 bucks per person and add 6.95 for the cooking style. The place was dark and was playing classic music from the fabulous fifties. The place was just the opposite of busy. I really did not even need to make a reservation. On with the food. The spinach cheese artichoke was creamy and thick. Croutons, tortilla chips, cauliflower, apples were dipped and savoured. Highly recommend. The main course consisted of about 4 pieces of sirloin teriyaki, pork, chicken breast, 2 spinach ravioli, and shrimp. We chose the Coq Au Vin cooking style that had wine, mushrooms, and broccoli. Cooking them was such an adventure. Something about dipping a stick in a hot metal bowl so simple yet so interactive. The "stew" really did its job of just cooking the food. The total time to cook each meaty piece was around 2-3 minutes. The six different dressings were what really gave the zest. We also got a lobster tail with lemon butter dipping sauce for an added 10 bucks. It was worth it because how often do people ever eat lobster fondue? The chocolate fondue dessert was delicious because I have a sweet tooth, but unremarkable. Rice crispies, a slice of cheesecake, giant marshmellows, bannana slices, and strawberries were among the dippers. The total bill was 60pp, even with the restuarant week discount. But, the experience and the attentiveness of the waitress compensated for it overall. I compare the fondue for the main course to be similar to "Hot Pot" because of table top cooking, but the food fusion is much different. I recommend this place for date night or a special occasion. It is quiet enough to carry conversations. Other than that happy hour is the other time I would ever come here because of the prices.
(4)Jill C.
Wonderful Experience! J and I had our first date night - post baby 2 weeks ago. So we got dressed up, J in a suit and myself in a dress. We were a little surprised that people were there dressed in jeans, shorts, flip flops, etc. But whatever, we prefer to eat our $100 dinner dressed nicely. LOL We originally went got the AZ Restaurant Week offer. $30 a person. However, in looking at the menu. We decided that we wanted to do a dessert fondue, which didn't come with the AZ Rest. week menu. So we opted for the traditional 4 course classic dinner - Cheese, Salad, Entree, and Chocolate. All of our courses were amazing. The cheese fondue was great , with the pumpernickel bread (at least I think it was pumpernickel). The salads were a little over-dressed. But mine, the California (candied pecans, spring mix, gorgonzola) was tasty. J still enjoyed his Caesar, with the encrusted pine nuts. The entrees - shrimp, crusted sirloin, chicken breast and teriyaki-marinated sirloin, and marinated pork. J' favorite, the teri sirloin and the pork. My favorite, the shrimp and crusted sirloin. And the dessert fondue - The flaming turtle!!!! Milk chocolate, caramel and candied pecans. OMG so good I wanted to lick the fondue bowl. I didn't lick the bowl, but I did run my finger along the inside. Only did that once though cause it was hot! lol We'll definitely be back again for a special night out.
(5)Mary S.
I just spent the evening with my new grade level teaching team at the Glendale Melting Pot for a year end celebration. What better way to end the school year than with a bunch of melted cheese and chocolate, well, everything huh?-lol! We laughed a lot and shared great times. The restaurant is dark and pretty. Great bonding place with friends and I can imagine a very romantic date place. The food is good. This is a unique dining experience. At first I was like, "Ok I don't like cheese that much", and, "that sure isn't even close to enough food to fill me up." Ummmmm, yeah. Ummmmmm, no problem there. It is the next day I am still fully stuffed here. We rolled out of there-lol!I loved every bit of every course.( I really want to go back and try the lobster with the Caribbean style cooking oil. After I hit the lottery of course!) YUMMERS too to the chocolate treaties at the end. Tom the waiter was very accommodating. We were a bunch of crazy, wild woman there and he treated us well. Now a hint for those who don't know about this place. It is very expensive. However, to fix that problem Wahla!l it's restaurant week in Phoenix. So for 30 bucks, plus tax and tip per person, you can share the experience with a preset menu deal.( you can purchase upgrades too) Lovely evening. Enjoy! Bonjour!
(4)Heather J.
2nd time going for happy hour and it was amazing again! I highly suggest getting the pomegrante cosmo, awesome!
(4)Kelly C.
I took my family to the Melting Pot in Glendale after a busy week at work. We had been there before so kind of knew what to expect. My daughter loves coming here because she wants to be a chef some day and thinks it is fun to cook her own food. We had a reservation for 6:15 and upon arrival were taken straight to our booth. Our waitress was very friendly and took the time to explain the menu and the appropriate cooking times for the different types of food. The bus boy kept our drinks full and came by often to clear our plates. The food was pretty good but the highlight was the dessert. We had the chocolate fondue and my kids were in heaven. While we were waiting for the dessert the manager came by and offered some comic relief...he brought a big bowl of broccoli and tried to convince my kids that it was what they were getting because they were out of chocolate. I can't say that this is the best food I have ever had but the overall experience makes up for what is lacking in taste. You can tell that the staff is well managed and that they want you to be happy. They even took a picture which we were able to download for free from their website!
(5)Rob C.
Our anniversary spot this last week, we had a great living social deal for all you can eat fondue so how could you not love that! We had a new server (to his admission) but it didn't show. They really train the new hires well our night was fantastic and we will be back for sure! Great place for the wife/GF if you haven't tried it yet you really should it's worth the price tag!
(4)Chloe F.
TL;DR version: The food is fun, if a bit gimmicky (only the first course is "real" fondue, c'mon), but the service is wonderful and the ambiance is great. Overpriced as others have noted, considering you cook your own food and the food cost can't possibly be that high, but we'd still go back. ---- The place was almost impossible to find in the dark because the entire complex IS dark. Seriously, the windows were completely black and the sign was almost impossible to make out. After circling the parking lot a few times I actually had already punched in another location on the GPS when my husband spotted a directory and jumped out to look. It was a little Haunted Mansion "no windows and no doors" esque. Wine: So good. The end. First course: Why are there green apples served with spinach and artichoke dip? Who thought that was a thing? My husband just ate them separately while I judged them too harshly as I am wont to do. The veggies were also really hard to spear. The bread was a little dry, but the only logical option and really good once we got dipping. Second course: Salad was really good, and there was a non-iceburg option. Always a win for those of us who prefer digestible foods. Main course: Good, but again, a little random. I wasn't a fan of any of the sauces for dipping the actual food in, but a few were pretty good on their own. My shrimp-hating husband thought the shrimp was the best option and ordered more, so that's pretty impressive. Biggest fail of the evening: We were seated next to a crazy drunk couple who we kept thinking would leave but they kept ordering more wine and dessert. Considered asking to move, but... awkward... and didn't want to get in a parking lot fight. It's Arizona, after all. The restaurant was practically empty, and the couple said they had been there for like 5 hours. Why did they seat us there in the first place? The woman kept calling out to us asking how our food was and telling us what to order and then smoking a hookah vaporizer pen talking about how high it made her feel when no servers were in sight. It made for a funny story to tell our friends, but an entirely unromantic evening. Thankfully we weren't celebrating anything.
(3)Kyle H.
My fiancee and I came here for a nice night out. I'll admit that the food is pricey (and you do "cook" it yourself). However, the overall atmosphere and fun of the food made it worth while. The wait staff was good at keeping our glasses full, as well as recommending the various flavors. I would definitely come back here (provided I save up for it). My only complaint: Price. While the night was great and we went home full, it did costs over $100.00 for the two of us. Provided you don't get dessert, you're looking at around $75.00 for a meal here. On a side note: A few people complain that you cook your own food. Isn't that what fondue is about?
(4)Brent R.
This is one of the most overrated things I have done in a while. I will give it two stars because the dessert was good but for what you pay the food is really lacking. The cost is really high and you cook your own plate! If the cost was about in half it would have gotten three or four stars. On top of that it seemed we were always waiting for the raw foods to show up.
(2)Zoe A.
The atmosphere was nice, we had an excellent waiter, the good was good. And the chocolate was amazing.
(4)Kim B.
way too expensive for what it is. next time i will ONLY get the cheese and chocolate fondue and no nasty meals. the meat/seafood gets overcooked way too easily and tough. i didn't even finish eating mine it was gross and so was the weird sauces. the vegetables on the other hand take forever to cook and no matter what it is the food always gets lost in the bottom of pan and also the sticks always get all tangled. also why the hell would i want to cook my own meal if i go out to eat? no thanks i didnt realize this or i wouldn't have ordered the meal option at all. i don't recommend ordering the meal and i wouldn't have done this if I knew, but it seemed like the easiest and most versatile option. honestly i think its just the restaurant way of making more money, not about the quality at all. that being said the fondue idea is unique and when u order just that and no meals its actually really tasty. it looks great without u having to do any cooking or anything and the friendly server talks to u as they do everything for you and bring a pretty prepared plate of dippings. i really did enjoy the actual fondue part of the meal. i also liked the salad we got but its very small. the server lights some of the deserts on fire and looks really cool. if you're going here expect it to be expensive (I paid $120 for 2 ppl) and probably better if you don't go alone since its meant to be shared, also not the most kid friendly place fyi for people with kids.
(3)Trish S.
This is a newer location in the Valley and it is fantastic. My husband and I came here with the living social deal. We have been to Melting Pot before so we knew what to expect. I booked my reservation, put my living social number in and asked for a private room. We went on a Wednesday, the place was very quiet. (It was the only day we could get a baby sitter so sue me) The private booths are an L shaped booths and you will be cuddling but you can stretch out in order to eat. The staff was very friendly and it was endless entree, we had absolutely too much of everything including: Cheddar Cheese Fondue (This was amazing, with a beer base...cheese and beer...come on HEAVEN) House and Caesar Salads Cog Au Vin Entree Broth (utterly amazing) Then we got to dessert. We asked for them to add Creme De Menth for a mint chocolate fondue. Let me tell you...this...was...AMAZING. Best fondue I have ever had hands down. The Moscato wine is also worth noting, we purchased a bottle and it was one of the best Moscatos I have ever had. We love Melting Pot and they delivered last night. We would love to go back again soon!
(5)Shaun Y.
I experienced good service. I didn't understand what all the fuss was about the cheese fondue, wasn't impressed. Now the main course and desert, wow! Awesome. My overall experience was good.
(4)Brandee C.
Wish I could have tried the food....walked into a half empty restaurant to be told we would need to wait for 20 minutes.
(1)Jaswant A. S.
Do Swiss Army Knives have a fondue fork that folds away into the knife? They should. While nobody yodelled for us this definitely is the place for lovers of cheese and chocolates. Everybody kept asking what was being celebrated. For the price of the meal it sure seems like you need a reason to splurge to even walk through the door. We all had a pretty good time regardless. I'm not sure if all locations are like this but you probably want to make a reservation if you are coming in on a weekend. So the most popular way of enjoying a meal at The Melting Pot is the four course deal. You get cheese fondue, salad, an Entree and dessert (chocolate fondue). I must say that for a lot of people by the time the third course is done, that is pretty much it. You can tone down the amount of food to fit the actual amount your group can handle eating. Even if you have four people in your group, you can order the salads for 2 or the entrees for 3. That helps a lot in terms of portion control. When I was there, even the final dessert which we ordered for one seemed to be a lot. So you start off with a cheese fondue - you can choose from Spinach Artichoke (Fontina and Butterkase with spinach and artichoke hearts), Fiesta Cheese (aged cheddar with lager beer, japaleno peppers and salsa), Cheddar Cheese (aged cheddar and Emmenthaler Swiss with lager beer, garlic, and seasonings), Wisconsin Trio Cheese (Fontina and Butterkase with buttermilk bleu cheese, white wine, scallions, and sherry), Traditional Swiss Cheese (Gruyere and Emmenthaler Swiss with white wine, garlic, nutmeg, lemon and Kirschwasser) and finally the Big Night Out Seasonal Cheese. The waiter comes and sets up a fondue pot and mixes the cheese and all the ingredients which you can then dip breads, fresh vegetables and apples into. This is sort of like an appetizer so there's only one plate for everyone to get items to dip from. Then you have a choice of salads for the second course - The Melting Pot House Salad, Spinach Mushroom Salad, Caesar Salad, California Salad, and Big Night Out Salad. These are rather big portions for a salad so if you have a small capacity you might want to share rather than have each person getting their own salad. Then we get to the entrees. This is the fun part because you do your own cooking. First, you have to choose a cooking style. Pretty much one for the whole group. You can choose from Coq au Vin (Burgundy wine with fresh herbs, spices, and mushrooms), Court Bouillon (vegetable broth with herbs and spices), Bourguignonne (cholestrol-free canola oil), and Mojo (bouillon with fresh garlic and citrus). For the entrees themselves, you have all sorts of combinations of filet mignon, shrimp, salmon, chicken, sirloin, pork tenderloin, duck, potstickers, ravioli, asparagus, tofu, edamame, artichoke hearts, Andouille sausage, onion rings, lobster tail, and Portobello mushrooms. The cooking times were given for each type of food: Poultry, Pork: 2 1/2 minutes Seafood: 2 minutes Beef: 1 1/2 minutes Everything else: 1 minute I used my iPhone's timer and used both fondue forks at a time to try and get the cooking down to a science. A little silly and fun at the same time. But by the end of it, I was stuffed. Our group decided we'd have only one person's portion of the final course - dessert. For the final course, chocolate fondue (dessert) you get a choice of Big Night Out Seasonal Chocolate, The Original (milk chocolate, peanut butter), Yin & Yang (dark and white chocolate), Cookies 'n Cream Marshmallow Dream (dark chocolate topped with marshmallow cream flambeed and topped with Oreo cookies), Flaming Turtle (milk chocolate, caramel and candied pecans flambéed), Pure Chocolate (dark, white, or milk), Bananas Foster (Bananas and a hint of cinnamon swirled in white chocolate), and Chocolate S'mores (milk chocolate with marshmallow cream, flambéed and topped with bits of graham crackers). We opted for the Cookies 'n Cream Marshmallow Dream. They brought a plate of strawberries, bananas, cheesecake, Rice Krispies Treats, marshmallows, pound cake and brownies to dip in. It was definitely decadent and filled us all to the brim. Parking is easy to find. It's in the same mall as Zendejas Grill and Next Coffee. The restaurant itself is right across from Sylvan.
(4)Ali C.
I'm mixed on 3 to 4 stars for this place. Here is why: The Great: My server was fabulous. Complete sweet heart and was completely friendly. She kept a good pace of us never needing anything and being a part of the experience but never made it feel as if she was over doing it or intruding. Sarah was a great server that night and I am sure if I go back I will request her again. She genuinely seemed to really want this night to go well and did her best to make sure it did. The Good: The food was good. Typical melting pot. I was disappointed that the big night out menu had no vegetarian option. That was really irritating but we moved past it and went with the Spinach Artichoke fondue, California salad (with sharp cheddar instead of the Gorgonzola) split of the vegetarian entree, and a custom mix of the dark & milk chocolate fondue with assorted flavors we chose. My mom was more impressed with the entree than the fondue which is sad for a fondue restaurant. The Not So Awesome: Where we were sat we had people buzzing by us all the time, it was close to the kitchen. I remember comparing it to feeling as if we were seated in a hallway. Which, to be honest it seems like there is a lot seating that would feel that way. As I mentioned earlier the vegetarian option was rather limited and I was disappointed in their lack of foresight with the Big Night Out Menu not having any vegetarian option. From what I've seen before from this place this isn't a typical and they usually have an option to turn the big night vegetarian if you wish. I don't know what happened this time, but bummer for our entire table. Also, its not the easiest place to find. Go take a drive around the building after turning right in the first available turn in point and on the other it mentions the melting pot's entrance is around the corner. To sum it up, honestly I believe I would have had a much less enjoyable time if it wasn't for the shining service of our server. If she had been someone else and not been so good at her job I probably would have been rating this place lower because the atmosphere was just ok with our seating, the food selection was much more limited that normal and what I had expected. I'm not saying I'll never go back, but if/when I do I'll be making sure to reserve a table in her section to ensure my dining experience goes well.
(4)E M.
Went here to celebrate my anniversary. Food was good. But not lick the bowl clean good. For the amount of money we spent I think we could have done better. But the meal was fine. Service was great. Dessert is to die for. Pound cake & chooclate fondue. Enough said! I agree with other posters who suggest just going for dessert. The food isn't worth the price.
(4)Adele C.
Would have been a FIVE...but we had a kinda inexperienced server...of course everyone has to start somewhere! Endless entries ROCK!
(4)Jaxson B.
Service is always great. The staff seems to really enjoy working at this location which makes for a wonderful evening. To say what is the best is difficult. First the cheese is awesome, the shrimp and teriyaki sirloin to die for. Then we died and went to chocolate heaven, what could be better I don't know. Thank you Melting Pot.
(5)Jenny G.
I've been wanting to try this restaurant for a few years. Finally we came for my birthday; party of 3. We had an 8 o'clock reservation and weren't seated until 815. To keep this brief, the food was good but it took 3 hrs for dinner. We waited for all 4 courses but the main course we waited what may have been 45 minutes for. I'm pretty sure my husband was ready to leave not finishing the meal. The waitress was friendly but it wasn't enough to make up for the slow service. We are never going back. Plus dinner was very pricey all things considered.
(1)JD H.
Decadent meal with 5 star service. Took the in-laws for a treat and this was quite possibly one of thee most enjoyable meals ever. We enjoyed a wide array of delicious food and were pampered each and every step of the way. Desert is killer and is very much a requirement to have before leaving. Drinks were especially pricey as the cheapest wine by the glass was north of $7.
(5)Amanda B.
Chris/kris is the best waiter there. She made the night so much fun and helped us with our fondue selections. Everything was so delicious. Making this our new regular spot.
(5)Stephan K.
We really love coming here for special occasions! The staff is always pleasant, helpful, and friendly. The food is amazing! We always get the 4 course meal. The new addition of the meats for the cheese chose is delicious. We love the mushroom and spinach salad. For the entrée course they're all good, but we especially love puttingthe green goddess on the mushroom caps. And dessert is always so decadent! !!!
(5)Cindy Q.
Had the traditional four course meal to celebrate my anniversary. Service was outstanding. I ordered a glass of wine and really didn't like it - they took it back and didn't charge me for my replacement glass of wine. The server said it was on the house - they didn't like that I was disappointed with my first choice. For dessert they provided a nice dessert wine so we could toast our anniversary. The food was tasty - I enjoyed the pace of entrees and would definitely go back.
(4)Kayleigh L.
My husband got us a "package deal" for a date night. It came with a photo w/ frame of us, 12 roses, and a private booth. It was the first time either of us had been there and I loved it. The food was good. The drinks were great. And the experience was awesome. It was a bit pricey but for everything we got it was worth it.
(5)Christy T.
When I heard they were participating in restaurant week I was thrilled! Usually every time I come here I spend no less than $150 so this was a bargain! As always the meal was delicious and fun but what made this experience truly fantastic was the service. We got there about an hour before closing and at many other restaurants the service would have been crappy and rushed but our server Christine was such a joy! She was attentive and upbeat and her service was right on point. It was an absolute pleasure having her as our server and I will be returning for sure, requesting one of her tables. Thank you Christine!
(5)Maggie F.
Like the Melting Pot in Scottsdale, this location has a quiet, cozy feeling, but it doesn't take me an hour to get there :) Big plus! A full meal here can be considered pricey, but you can always opt to just come in for desert, which in my opinion is the best part anyway, & then it is quite reasonable. A small will easily feed 2 & that will run you $16. The service is great. The chocolate fondue is fantastic. Our server recommended we try the Bananas Foster chocolate fondue. I'm not a big white chocolate fan, but he sold it well, so we went for it! It's described on the menu as 'silky white chocolate swirled with bananas and a dash of cinnamon and flambéed table-side.' I'm here to tell you that it is what they say & SO much more! I highly recommend it :D As far as attire, because everyone is tucked away into the little nook you can do what you want. Dress for the occasion you are personally there for & enjoy yourself!
(4)Elizabeth P.
It's only worth it for the $5 per person per pot happy hour, otherwise it's just overpriced for what you get. The only cheese fondue that I ever get is the artichoke one, and my favorite chocolate fondue is The Original, which has peanut butter in it. One of my gripes about this place is that if you split the pot with more people, it is like you are paying for less amount of fondue.
(3)Terri D.
We went here for our Anniversary. Service was good food was just ok didn't meet my expectations for the price we paid. I don't think we will go back.
(2)Dave W.
ABSOLUTLEY THE BEST TIME I'VE HAD AT A RESTAURANT IN A LONG LONG TIME... With that out of the way, my future wife and I couldn't have enjoyed the food any more. Our server Brandon was very informative and patient, as we had never done fondue before. Make sure to try a dessert one too! Ours was phenomenal!!! Food: so delicious you melt into your booth... Service: outstanding and fun... Atmosphere: Romantic and luxurious... Overall experience: Wow, we have to digest this so we can come right back...
(5)Jake V.
When we come here its mainly for a special occasion. More so cause this is an expensive place and I never get my money's worth. But family members seem to enjoy this place. My review is of their special 4 course meal. There are usually three main courses that you can eat all with some type of fondue plus a salad course. First course is the cheese fondue where you can dip bread, veggies, apples, and tortilla chips. Next is the salad. Third course is the meat fondue where you get a seasoned broth with an assortment of chicken, steak, and shrimp, this course used to limited but recently they changed it to unlimited amounts of food. And the last course, probably the best course. The chocolate course with an assortment of strawberries, pound cake, rice crispy treats, brownies, and cheese cake. This sounds like a lot of food but it really isn't. It's a good amount. You'll run around 50 + tax per person. Like I said this is usually reserved for special occasions. Once a year it makes my family happy and that makes me happy.
(3)Tawny W.
My husband and I went here yesterday to take advantage of their happy hour ($5/person cheeses and chocolates, $4 small salads, and discounted booze at the bar Monday-Friday 4-6pm. We arrived about 10 minutes before 6pm and were seated at the bar after a few minutes' wait. The bar tender who served us was really cool about giving us the happy hour prices the entire time we were there. Over the course of the meal we each had a glass of wine, 2 types of cheeses (traditional Swiss and seasoned cheddar), and the flaming turtle chocolate fondue. You are provided with bread, veggies (cauliflower, carrots, and broccoli) and granny smith apples to dip in your cheese. You are provided with strawberries, bananas, marshmellows, Rice Krispy treats, cheesecake, brownies, and pound cake to dip in your chocolate. We thoroughly enjoyed our meal, although I think fondue is one of those things that either you love it or you don't. The bartender/waiter was awesome - very friendly, funny, attentive and accommodating.
(5)Jessica C.
Finding the location was a little tricky. Front of business is not visible from anywhere but the back parking lot or center walking area. Upon entering, hubub and I were warmly greeted and asked to wait at the bar while our table was prepared. Had time to wash up before they took us to the table. Quick! This place is a maze. We were taken towards the back to a super private area and seated at a tiny little booth made for two to be seated VERY closely. There's even a little curtain they can close to make it nice and private. Super romantic. Service was impeccable. I would give it 4 stars had it not been for the outrageous prices. (luckily we had a Living Socia deal). For the price, I would have expected higher quality food, however, portions of the entrees were endless. Dessert is a must. Ate myself into a food coma I will return if Living Social or Groupon comes out with another deal for this location. If your looking for an expensive meal and a romantic setting, your better off going to the Compass Grill in downtown Phoenix.
(3)Ryan W.
My wife and I love this place. Try to go once a month. The big night out is pricy, but well worth it. I suggest upgrading the broth. Love the spinach and artichoke dip for the cheese and almost always get the bananas foster for the desert. The food is forst class and service is second to none. Aleays had a great experience. Join the club and get awesome offers via email.
(5)Jennifer Y.
Fabulous great date night! Even better happy hour. Only complaint is the creme brûlée fondue isn't served year round! It's extremely delicious!
(5)Janet G.
I have dined at Melting Pot's in Washington & Arizona. The food is the same, but this is by far the best service I have ever experienced. Manager, server & busboy were all very attentive. I dine out at least 3 times a week & our server, Christine truly knows how to provide an excellent dining experience!
(5)Toni P.
I love the melting pot! The young man who served us this time was very nice but a little slow. Thet forgot to put our past on the plate and we were pretty much finshed with everything else by the time we received it. Perhaps staffing is short at this location??? We enjoyed our visit but I have to admit I liked the Scottsdale location better.
(3)Jeff C.
I really wanted the melting pot to be as good as always...it was ok. The server Ivan was very good in all areas. The food was ok.. The overall flavor was just not there tonight. Everything seemed just a bit off. Now for the real issue. We understood that the only menu available even though tonight is February 16th was the Valentine's Day menu. We were perfectly OK with that. We asked our server very specific questions and were given clear answers. We appreciated that. We were charged $14.00 too much. The Phone just rang and it was Tony from the melting pot. I sent them an e-mail about 15 mins ago on this situaton. EXCELLENT turnaround time ! Problem taken care of. This makes us willing to return again. Honest mistake and honest correction. Thank you to The Melting Pot. We will give you another chance.
(2)Lisa R.
We had an amazing experience at The Melting Pot from the moment we walked in the door! we were greeted by two friendly hosts and the female manager, as soon as we told them the name on our reservation they wished me a happy birthday! They were so sweet! We had arrived 30 minutes early and they were able to seat us prior to our reservation time. Our server was very friendly and he hung out and joked with us the whole night, he was so entertaining but not overbearing! He explained the deal chicken menu that we had purchased and even brought us a candle in the cheese cake for my birthday! The ambiance of the restaurant was very inviting and elegant from the decor, the low lighting , and the high back booths which made us feel like we had privacy while enjoying our meal. We will definitely return in a few months to celebrate our anniversary and also come for happy hour!
(5)Deborah N.
It was only ok. There were 4 of us, we ordered an appetizer and a dessert and the bill was $104 w/out the tip. Service was so so; seems no one remembered to bring the drinks we requested. The dessert tray we ordered came with different items on it as they were out of the items that were listed on the menu. Which is ok, but if I had know that ahead of time I wouldn't have ordered the dessert. While the food we did order was good I won't go out of my way to go back.
(2)Kerri I.
Went here for the first time, after years of wanting to check it out. It was our "It's a boy" celebration for my husband and myself. We were placed in a little private booth with a curtain. Our waiter explained everything wonderfully, especially since it was our first time. We talked through the whole dinner about what a romantic experience this was. I do not have one complaint about any of the food, all of it, especially the desert was great. We will be back for those special celebrations in our lives because we know this is the place to be :)
(5)Brian B.
My wife and I love this place very intimate and perfict place for a romantic dinner for two. The fondue is a excellent and and excellent wine list. We always try new meals every time we go. We love the desert is amazing the amaretto with white chocolate or the ying and yang are excellent. the cooking style with the wine or the broth is usually what we get. Love this place very attentive and clean.
(4)Mary C.
I have been here only once and it was for my best friends birthday. I made a reservation but it was unfortunately late in the evening because I made it late. I expected there to be more people since I was told that the only time they had available was 915pm. I was ok with this but only because it was for my besty. We arrived and were quickly seated. Since it was her first time they went over the whole shpeal about how it works. We started out with the Wisconsin Trio Cheese Fondue. I had never thought of bleu cheese in a fondue but boy was this rich and creamy. We thoroughly enjoyed every last bite. The only dipping item that I didn't enjoy with it was the uncooked broccoli. We then moved to the Cesar Salad. The parmesan encrusted pine nuts were so good we spent quite a bit of time talking about it. We then got the Land & Sea and a side of the teriyaki-marinated sirloin. The fun of cooking the food soon became apparent. She had thought that this would be tedious but quickly warmed to it and enjoyed finding the perfect cook time for the shrimp so that the tail slid right off. She enjoyed finding different dipping sauces for each of her meats and for the veggies. The night quickly moved to dessert. When we were kids we would stay up late and watch horror movies and melt chocolate and peanut butter so The Original was a perfect match for us. By this time we were fairly full and had forgotten to save room for dessert. But we ate it anyway. I love the dippers that are provided. The strawberries are always fresh and sweet, the bananas were good (based on my friends review, again with the stupid allergies), The cheesecake was rich and creamy, Rice crispy treats are always good and then add peanut butter and chocolate and heaven is tasted, the graham cracker encrusted and oreo encrusted marshmellows are wonderful and I wish I knew how to make them, the poundcake was divine and the brownies were rich. Needless to say the dessert was a hit. The price is high but worth it. Had to take a star away for the late reservation even though they weren't very busy. The waitress was ok but the experience at the Scottsdale location with the flambe was an added enjoyment. It is a nice location.
(4)Mamma W.
The service was great. I took my daughter for her 20th birthday and she loved it. We had a 4 course dinner that included cheese fondue, salad,meat and veggies and the chocolate for dessert. Our bill was about 100 bucks without liquor for the two of us so it's not cheap but a nice place for a special occasion. I will go back but next time will probably just do the cheese and chocolate fondue as it was alot of food, but the pork was amazing and we aren't even pork people! There's also a happy hour menu and drink specials! 5 dollar fondues for happy hour. I would only bring kids over 6 or 7 as there is hot liquids.
(4)Laura M.
As a self-proclaimed fondue fan, it was a no brainer to choose The Melting Pot for my hubby and I's Valentine's Day dinner. We've hosted fondue parties at home but with all the prep work that goes into it, we thought we'd let someone else handle that and just enjoy ourselves. We actually dined here on the Friday of Valentine's Day weekend as Saturday/Sunday dinner reservations were non existent by the time we phoned to make our reservations. Although I had been to The Melting Pot years ago (Scottsdale location) I had kind of forgotten the protocol, so was looking forward to experiencing the meal again. In all honesty, you are paying for the experience, not so much the food. It was a wonderful evening shared in our own private booth closed off by a curtain. Totally cozy and romantic....aside from all the interruptions but that is to be expected with a fondue meal. On Valentine's Day there was a predetermined meal; and it was delicious. I had a wonderful Pinot Grigio and the hubs had the "Yin and Yang" martini which he LOVED. The entire meal took about three and a half hours which was fine....we loved being able to just sit back and enjoy ourselves. We had a really nice server named Michael who was very knowledgeable and attentive. He helped us to understand how everything worked and his pleasant attitude really added to our enjoyment of the evening. The evening was lovely but quite honestly, we won't be going back anytime soon. To drop almost $300 on a dinner out, we want to walk out feeling like the meal we just enjoyed was the BEST one we'd ever had. And we left feeling as though our fondue is MUCH better than what we had here. If you haven' t been though try it--it is a fun time.
(3)Sandy K.
We had a Business Mixer at this location and was dissappointed. IT was prearranged that we were coming as a group and to stay on a certain type of menu as everyone buys their own food and drinks and it's happy hour at this time. The happy hour menu wasn't presented to everyone and they were shocked at the drink prices. The prices of EACH person who "ate" was charged separate prices! But there was ONE POT of the melted cheese shared with 5 people???? Each salad was $4, was very tasty BUT small. The dessert (One Pot of melted chocolate) was awesome BUT each person who ate it was charged $5 a piece. Guess what the bill was for two kids and two adults?? $88, and they charged over a $10 TIP for two kids. Gratuity was NOT discussed prior to this meeting. IF you are going for a "Special" occasion for two adults, I can see spending this kind of $$$ maybe? Other then this, we weren't FULL but the restaurant sure was full with our $$$.
(2)Had R.
Very great alternative to the normal food choices around North Phoenix. Very nice atmosphere, cool air con.
(4)Jessica G.
Hubby and I came here for our anniversary, the staff made it very special for us! Love the privacy of the booths and the unique interactive experience! The lobster in the Caribbean infused broth was amazing! Worth the price for that most special occasion!
(4)Fairbi K.
My now Hubby & I used to go to the Melting Pot every anniversary. We would to go to the Scottsdale location, but on our most recent Valentine's Day outting, we went to the new Glendale location. Like I said, it was Vday so they had a specialty menu set up just for it. For the cheese fondue we opted to try the Spinach & Artichoke, which we had never tried before, it was so yummy! For our salads, my Hubby got the Club & I got the Ceaser. Mine was good, pretty standard, but Hubs said his sucked. I can't recall the name of our main course since it was a special running for that weekend only, but I know it had Lobster somewhere in the name! The meats & veggies were yummy & we the used Coq au Vin cooking style like we always do. For dessert we ordered the Smores, we've had it before so we knew what to expect but it was delicious! During dinner we did order a bottle of Kendall Jackson red & a bottle of Martini Rossi, we went cheap since we knew dinner was going to be a lot! Oh & at the end of our meal they gave us complimentary glasses of what I beileve was Spumante (red, champagne). Nice touch but that bottle costs like $8 at the grocery store :p At the end of our meal they did have a nice little gift bag with a bottle of their Garlic & Wine seasoning, their milk chocolate fondue bar, mints, a coupon & a picture frame. They were supposed to take our pic & then we would put that pic in the frame but they never took our pic. Oh well, got pics on our own camera any way. After this last visit we have decided to no longer make this our "anniversary spot". Coming up this December is our 1st wedding anniversary so we are going to find a new place. We love you Melting Pot but the prices are just so not worth it!
(3)Amanda D.
This review is for dessert only. Came here the other night with a party of four. we just had dessert and it was amazing! We were kinda boring and just got the milk chocolate but it was perfect chocolate with all kinds of yummy treats for dipping, our favorites being the strawberries, cheesecake, brownies and rice crispy treats, our least favorite was the marshmallows. our waiter was pretty full of his own self importance and a little annoying with his I'm so cool attitude, look at all my cool tattoos. Other than that it was great and we will be back for more of that yummy chocolate.
(4)Jon T.
First off let me start by saying that the last time I had fondue was in the 1970's while my parents where having a canasta card party! So my wife says, "I have a surprise for Valentines for us"; which always makes me wonder, hum. We end up at the Melting Pot and I think, oh boy, lots of cheese and I haven't had a bathroom break in a day or two! Well, we were a few minutes late for our reservation but the hostess was great and took us right in. We were greeted by our waiter and I immediately found out he knows everything you need to know about cheese, broth, cooking and just about everything in between. So, my wife had set us up for the Valentines package where you get a champagne toast with different choices for appetisers, main dish and desserts. Well, here's where the fun begins! Let's just say the cheese portion was a small piece of this whole thing. Mind you I do have a little problem 'boiling my meat' in a pot, but I have to tell you I was surprised! Everything was fresh and the sauces that were provided to accompany our choices were great. Needless to say, I was very impressed with the service as well as the food. I say, this place is more than just another CHEESY restaurant! Thanks Melting Pot for a great Valentines Romantic dinner.
(4)Nikki S.
Absolutely incredible experience. My boyfriend took me here for my 20th birthday and got me the 'Romance Package'. We got our own private little booth with curtains, a bouquet of roses, and what seemed to be our own personal server. She was probably helping other tables as well but she made us seem like we were the only ones in the place. The food was not only amazing, it was an extraordinarily fun experience. We cooked it to our own tastes and there was so much extra to choose from! The portions are perfect for two and we could barely walk out of the restaurant afterwards because of all the different courses! I will definitely be visiting The Melting Pot as often as I can. Although a bit pricy, the ambience, food, and experience is completely worth it.
(5)Jennifer P.
This particular Melting Pot is new, so that may be why my experience was not pleasant, but I usually love this place and now I will not return to this location. The one in Scottsdale is farther away from where I live but after the horrible experience I had, I would much rather drive further to get better service. I went with my husband for Valentine's Day where we bought the whole package deal and had reservations made in advance. We arrived and were seated promptly, which was about the only good thing about the whole meal. The waiter seemed nice enough at first but after welcoming us and leaving us to go over the menu options it all went downhill. The waiter took about 15-20 minutes to return and take our order. He then forgot our drinks and they didn't arrive for another 10 minutes when he brought out our food. After the cheese fondue course he once again was slow bringing out our salads and was never around when I needed a refill on my tea. Then the main part where the meats were served was just horrible. All of the meat was extremely salty and tasted like it had been marinated way too long. The dessert was also poor quality because they ran out of some items that were suppose to be on the plate. Then the manager stopped by all of the tables around us but for some reason just walked by us without any acknowledgment which was rude and unprofessional. At the end of the meal the waiter gave us our gift and just walked away while other servers around us explained what was in the bag and thanked the other customers for coming. We also almost walked out of the door without the picture they took of us (part of the package) until the hostess explained where they were to be picked up. I did fill out a survey on their website about what happened and the manager called the next night at 7pm and apologized in a hurry and told me to call him back. I did try to call him back and he was not working that night, but he never called again. I'm disappointed that this experience ruined my perception of this restaurant. Next time I will definitely not come to this location!
(1)Alex P.
This place is the best restaurant in Arizona. They have the most friendly staff everyone from the hostess, bartender, waiters, cooks, you name it this place is ran like a business should be. Oh and did I mention the FONDUE!! WOW I took my wife here for our anniversary and it was awesome I would have spent 10x what I did to bottle that night and save it forever. Flowers table side, a photo with a frame to remember our night. It was the best. We will now be spending every anniversary from here on out with them. Thank you The Melting Pot, you made our night.
(5)Donna W.
Too bad 1 star is as low as it goes. Do NOT Go here. Worst ever experience. Bought a deal chicken for endless fondue $52.00 plus tax and 20% gratuity, We made a reservation and went, still waited about 20 minutes.. It was awful!! Table dirty,still had standing water, very small booth, dirty silverware. They even tried to charge extra for the cooking liquid as a "premium" cook pot although it was listed on the endless fondue menu as one of the choices. Don't think it includes desert. It does not!!!! That would be another $7.95 per person plus tax and 20% It was so dark I had to use my cell phone flashlight to read the menu.. 1st course is best with the dips, next is the salad ( the caesar had some type of sweet chips on it), and then the main course. Food is sparse, takes a while to cook,The waiter took the cook pot while we were still eating. Very dark, shabby curtains, so you are all alone in the tiny booth if you want a "romance" feel. I would never go back.!!!
(1)Beci R.
We had yet another fabulous experience at my favorite dining place, The Melting Pot. Sean was our waiter and did a wonderful job. We were called in by the special, which more than fed the two of us. When you get a chance to go, make it a more intimate ordeal like we did and reserve a private booth. Thanks again for a tasty dinner and great ambiance.
(5)Peaches And Cream Y.
After hearing people rave about this place, finally got to check it out for a friend's birthday. This location is kind of hard to find...GPS got me to the parking lot of an insurance company and then I wandered for about 5 minutes before finding it. Second, it took a while to get food. It was tasty, but seemed pretty expensive for me dipping things in cheese and chocolate. On a positive note, our server was pretty good, high 5 for Sean! Since gift cards were on sale, I'll be going back...but the total for 8 of us was $350.
(3)Marie R.
A chain, yes. But par for the course, no. First of all, they have an extensive wine list, which includes a rare type of sparkling wine, called Brachetto. In this area, DUI's are more common than a cold, and it's a light and tasty wine, with a low alcohol content. So it's option is great for me. It also goes great with everything they serve, because of it's unique flavor profile. Lizzie was our waitress, and offered options and suggestions, which actually saved us quite a bit of money on the whole. Not that, by any stretch of the imagination, is this a place to go when you are not intending a big splurge. This is a place to take it slow and spend slightly over a decent amount. The food, however, is absolutely worth it. We tried the Cheddar fondue, which could have used a bit more mustard powder and worstershire sauce, but on the whole was delicious. It was well prepped, and Lizzie explained what she was adding and why the whole time. The veggie selection is a bit mundane, and that's really my only complaint. We ate the "big night out" prix fix menu and chose the "Fusion" option which had lobster tail, shrimp, brats, ravioli, new york strip, sirloin steak, and a marinated chicken. We cooked it in the Boullion method which is just a flavored broth. Because it's not oil, you do need to add 30 sec to a min to the suggested cook times, but it was a lot lighter than using the oil and we didn't come home smelling like oil. The california salad was incredible. It had mixed greens, sliced roma tomatoes, chopped pecans, and blue cheese crumbles with a rasberry black walnut dressing. It's been a long time since I was able to truly enjoy a salad, and this was amazing. The chocolate we chose was the Smore. It was milk chocolate, marshmallow creme flambeed with grahm cracker bits added after the fire goes out. It's served with 2 types of coated marshmallows, pound cake, a slice of cheese cake, and a bowl of sliced strawberries and bananas. Just enough to fill us up, but we didn't overstuff ourselves. Our dinner was leisurely paced and took us about 2 to 2 1/2 hrs to get through. This is pretty normal for fondue. You do have the option of sitting at the bar and having just a cheese or chocolate, if you are on a time constraint though. It's located in a great little shopping and dining area that wasn't too crowed last night, but I think that was more due to the weather, than the actual popularity of the place.
(5)Chris B.
Went to this place with my smarter half to enjoy a relaxing night sans children. The wait staff was very attentive to our needs and aside from a lack of wine pairing knowledge they were very good to us. The dessert is absolutely amazing! definitely worth the money.
(4)Lola S.
We recently ate out at the Glendale Melting Pot for a birthday dinner. This was our first Melting Pot experience. At first we had trouble finding the location because the front of the business cannot be seen from the street or even the parking lot. You have to walk into the center area of the little plaza where you will then see the Melting Pot sign. The service was great and our waitress was very helpful and friendly. We both enjoyed the spinach artichoke cheese fondue, and the cookies and cream chocolate fondue for dessert was divine. I would prefer if the dessert plate came with just bananas and strawberries for dipping in chocolate rather than that plate of rice krispie treats, pound cake and everything else that is too sugary and preserved for my liking. I don't know if that is an option, however. Also, I did not care for the food that was served. We got the the dish we you are able to select a broth to cook various meats, shrimp, veggies and pasta. Various dipping sauces are provided. The server took a lot of time and went into great detail about this platter and these sauces that frankly were not good quality or very inventive. I also do not like how beef teriyaki and red wine broth taste together....... but that's another issue. Anyway, this is a fondue place and what was supposed to be good was excellent. I would suggest ordering only cheese fondue and chocolate fondue for dessert. I would have given this place 4 stars if it was not for the price and quality of the entree we got. Good to try if you have never been here, but bring a fat wallet!
(3)Bailey K.
very wonderful and romantic place to take your loved one :)
(5)