Johnny Rockets
9390 W. Hanna Drive Unit B109,Westgate City Center, Glendale, AZ, 85305
Johnny Rockets Menu
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Appetizers
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Breakfast
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Burger and Sandwiches
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Drinks
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Kids Meals
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Sides
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Smoothies
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Soups & Salads
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Starter
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Steaks
Diabetics at Johnny Rockets
Johnny Rockets serves burgers which are generally high in sodium and fat. Ensure that you pick the burgers which are light and doesn't contain too much sodium. Try ordering salads if you're concerned about your sugar intake and looking for healthy choices.
Foods to Avoid at Johnny Rockets for Diabetics:
Johnny Rockets is a fine dining place for burgers, but you must be selective if you're a diabetic. Skip all kinds of dressing when you order a burger at Johnny Rockets as it will only spike the sodium content on your meal. Salads are often considered diabetic-friendly but not the ones at Johnny Rockets. Avoid Crispy Chicken Club Salad and Grilled Chicken Club Salad as they are too high in sodium and fat.
Make sure you opt for water instead of the drinks available on the Johnny Rockets menu. Besides Diet Coke and Coffee, most of the drinks served at Johnny Rockets are high in sugar. Skip the shakes at Johnny Rockets to avoid high sugar intake. Breakfast is always preferred heavy for diabetics but most of the breakfast items on the Johnny Rockets menu are high in sodium and must be avoided.
Food Suggestions for Diabetics at Johnny Rockets:
Rocket Single Burger (1 Serving)
Nutritional Facts: 240 calories, 20g (Tans. Fat 0g & Sat. Fat 10g), 350mg sodium, 10g carbs, 0g sugar, 0g fiber, 10g Protein
Bacon Cheddar Burger (1 serving)
Nutritional Facts: 330 calories, 30g (Tans. Fat 0g & Sat. Fat 10g), 650mg sodium, 10g carbs, 0g sugar, 0g fiber, 10g Protein
Route 66 Burger (1 serving)
Nutritional Facts: 330 calories, 30g (Tans. Fat 0g & Sat. Fat 10g), 280mg sodium, 10g carbs, 0g sugar, 0g fiber, 10g Protein
Route 66 Double Burger (1 serving)
Nutritional Facts: 410 calories, 40g (Tans. Fat 0g & Sat. Fat 10g), 320mg sodium, 10g carbs, 0g sugar, 0g fiber, 10g Protein
The Original Burger (1 serving)
Nutritional Facts: 240 calories, 20g (Tans. Fat 0g & Sat. Fat0g), 590mg sodium, 10g carbs, 0g sugar, 0g fiber, 0g Protein
Hot Tea (8 fluid ounces)
Nutritional Facts: 0 calories, 0g (Tans. Fat 0g & Sat. Fat0g), 10mg sodium, 0g carbs, 0g sugar, 0g fiber, 0g Protein
Sweet Potato Fries, Side (1 serving)
Nutritional Facts: 220 calories, 10g (Tans. Fat 0g & Sat. Fat0g), 370mg sodium, 30g carbs, 10g sugar, 0g fiber, 10g Protein
Side of Fries (1 serving)
Nutritional Facts: 190 calories, 10g (Tans. Fat 0g & Sat. Fat 0g), 460mg sodium, 30g carbs, 0g sugar, 0g fiber, 0g Protein
Healthy Meal suggestions for Johnny Rockets
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Appetizers
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Breakfast
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Burger and Sandwiches
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Drinks
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Kids Meals
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Sides
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Smoothies
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Soups & Salads
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Starter
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Steaks
High Blood Pressure at Johnny Rockets
Fast-food restaurants are your last resort if you are suffering from high BP. Most fast food restaurants including Johnny Rockets offer foods rich in sodium. High sodium intake can be even lethal for people concerned with high blood pressure. However, you can always try the salads or choose food without any extra dressing or side dishes to limit your sodium intake.
Foods to Avoid at Johnny Rockets for High Blood Pressure
It is extremely important to avoid any kind of burgers with extra dressing at Johnny Rockets. You must also skip any kind of breakfast items except Pancakes at Johnny Rockets. Also, avoid Breakfast Belt Sandwich and Rocket Breakfast Burger at Johnny Rockets as both these items are too high in sodium. Also, avoid Crispy Chicken Salad and Grilled Chicken Club Salad as well as any kind of dressing on other low-sodium salads available at Johnny Rockets. Skip shakes containing Oreo on the Johnny Rockets menu as Oreo shakes served at Johnny Rockets are high in sodium.
Food Suggestions for High Blood Pressure at Johnny Rockets
Strawberry Chocolate Swirl Milkshake (1 shake)
Nutritional Facts: 810 calories, 40g (Tans. Fat 0g & Sat. Fat 30g), 300mg sodium, 90g carbs, 90g sugar, 0g fiber, 10g Protein
Rocket Single Burger (1 serving)
Nutritional Facts: 240 calories, 20g (Tans. Fat 0g & Sat. Fat10g), 350mg sodium, 10g carbs, 0g sugar, 0g fiber, 10g Protein
Route 66 Burger (1 serving)
Nutritional Facts: 240 calories, 20g (Tans. Fat 0g & Sat. Fat10g), 350mg sodium, 10g carbs, 0g sugar, 0g fiber, 10g Protein
Garden Salad (1 serving)
Nutritional Facts: 150 calories, 10g (Tans. Fat 0g & Sat. Fat10g), 260mg sodium, 10g carbs, 0g sugar, 0g fiber, 10g Protein
Side Salad (1 serving)
Nutritional Facts: 70 calories, 0g (Tans. Fat 0g & Sat. Fat0g), 110mg sodium, 0g carbs, 0g sugar, 0g fiber, 0g Protein
Apple Juice (10 fluid ounces)
Nutritional Facts: 140 calories, 0g (Tans. Fat 0g & Sat. Fat0g), 30mg sodium, 30g carbs, 30g sugar, 0g fiber, 0g Protein
Healthy Meal suggestions for Johnny Rockets
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Breakfast
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Burger and Sandwiches
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Kids Meals
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Starter
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Steaks
High Cholesterol at Johnny Rockets
Burgers fall into the fast-food category and most fast-food items are high in cholesterol. If you're suffering from high cholesterol, then it is advised that you skip any meal with excessive fat and sugar.
Foods to Avoid at Johnny Rockets for High Cholesterol
You must skip all types of dressing on your burger. Also, avoid burgers like Smoke House Burger at all costs from Johnny Rockets menu. Skip all the drinks except coffee, iced tea, and diet coke as they are completely unhealthy for people with high cholesterol. Breakfast items on Johnny Rockets are very high in cholesterol and it is strictly recommended to avoid all the breakfast items on their menu including the sandwiches.
Food Suggestions to Maintain Cholesterol Level at Johnny Rockets
Kids Cappuccino Crunch Milkshake (1 shake)
Nutritional Facts: 740 calories, 30g (Tans. Fat 0g & Sat. Fat 20g), 310mg sodium, 100g carbs, 80g sugar, 0g fiber, 10g Protein
Garden Black Bean Burger (1 serving)
Nutritional Facts: 330 calories, 30g (Tans. Fat 0g & Sat. Fat10g), 650mg sodium, 10g carbs, 0g sugar, 0g fiber, 10g Protein
The Spicy Houston Burger (1 serving)
Nutritional Facts: 190 calories, 20g (Tans. Fat 0g & Sat. Fat10g), 700mg sodium, 0g carbs, 0g sugar, 0g fiber, 10g Protein
Kids Banana Shake (1 shake)
Nutritional Facts: 560 calories, 30g (Tans. Fat 0g & Sat. Fat20g), 190mg sodium, 60g carbs, 0g sugar, 0g fiber, 10g Protein
Johnny's Breakfast Sandwich (1 serving)
Nutritional Facts: 180 calories, 20g (Tans. Fat 0g & Sat. Fat10g), 230mg sodium, 0g carbs, 0g sugar, 0g fiber, 10g Protein
Healthy Meal suggestions for Johnny Rockets
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Appetizers
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Breakfast
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Burger and Sandwiches
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Drinks
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Kids Meals
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Sides
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Smoothies
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Starter
-
Steaks
Q & A on Johnny Rockets
Who owns Johnny Rockets?
Johnny Rockets is founded by Ronn Teitelbaum. Today, the restaurant chain is owned by Sun Capital Partners.
Does Johnny Rockets serve breakfast?
Yes, Johnny Rockets has a separate breakfast section, especially for breakfast meal. Johnny Rockets serves breakfast all day and night.
Where is Johnny Rockets located near me?
There are over 320 Johnny Rockets outlets across the United States. You can find a Johnny Rockets restaurant nearby using our Restaurant Listings directory.
What time does Johnny Rockets open and close?
All Johnny Rockets restaurants in the United States opens at 8 AM and stays open till 9 PM. Some Johnny Rockets restaurants stay open till midnight at some locations.
Does Johnny Rockets have gluten-free?
Johnny Rockets offers a wide range of gluten-free items. You can opt for the gluten-free bun to turn your burger into a gluten-free burger. For assurance, you can check out Johnny Rockets gluten-free menu.
Sorry, No Coupons available for this restaurant.
About Johnny Rockets
Johnny Rockets is a restaurant franchise headquartered in the United States. The American restaurant chain features 1950s diner-style restaurant format with individual jukebox stations, red vinyl seats, chrome accents, etc. There are around 320 Johnny Rockets restaurants in the United States.
Ron Teitelbaum from Los Angeles, California founded Johnny Rockets as a recreation of the 1940s vintage themed malt shops of his childhood. The first Johnny Rockets began its operations on June 6, 1986. Johnny Rockets specializes in American burgers and sandwiches as well as offers salads, starters, and shakes to enrich your dining experience at Johnny Rockets.
Healthy Food Options at Johnny Rockets
Johnny Rockets is a fast-food restaurant and finding healthy food at Johnny Rockets can be a bit tricky. While you can always opt for the salads and healthy shakes at Johnny Rockets for healthy options, there are also some healthy burgers and sandwiches which you can bet on. Ensure that the sugar, sodium, and cholesterol is in check when you order food at Johnny Rockets.
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Address :
9390 W. Hanna Drive Unit B109,Westgate City Center
Glendale, AZ, 85305 - Phone (623) 877-2977
- Website https://johnnyrockets.com
- Click To Get Directions
Opening Hours
- Mon :11:00 am - 10
Specialities
- Takes Reservations : No
Delivery : No
Take-out : Yes
Accepts Credit Cards : Yes
Good For : Lunch
Parking : Private Lot
Bike Parking : No
Wheelchair Accessible : Yes
Good for Kids : Yes
Good for Groups : Yes
Attire : Casual
Ambience : Casual
Noise Level : Loud
Alcohol : No
Outdoor Seating : Yes
Wi-Fi : No
Has TV : No
Waiter Service : Yes
Drive-Thru : No
Caters : No
Categories
Burgers
Burger or Hamburger is savored as the most desired fast food meal in the United States. A hamburger is basically a sandwich prepared by stuffing ground meat patty, generally beef, between two slices of a bun cut in half. Hamburger is also famous for its seasoning. Most popular condiments used in hamburgers in the United States are mustard, mayonnaise, and ketchup. Besides ground meat patty, hamburgers are also stuffed with lettuce, onions, tomato slices, pickles, and cheese.
Hamburgers are also categorized into two types in the United States. Fast food hamburger and individual hamburgers served at restaurants are two basic types of burgers served in the United States. The individual hamburgers served at restaurants are prepared using everything including lettuce, onion, tomato, and sliced pickles as well as melted cheese on the patty or crumbled on top. American restaurants also serve veggie burgers for those who don't relish meat. Cheeseburgers are also hot favorite in the United States.
McDonalds is the most popular fast food burger restaurant serving different types of burgers in the United States. On the other hand, there are several restaurants such as Burger King are famous for serving the best hamburgers in the United States. Most burger restaurants in the United States often serve hamburgers with French fries and other condiments. If you have a liking for burgers in the United States, then you won't be disappointed. You can easily find the best burger restaurants in your city on our Restaurants Listings directory. Check the reviews and ratings of the top burger restaurants and savor yourself with the best hamburger in the city.
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rebecca M.
this place was ok. the place is convenient , quick bite to eat before catching a movie.
(3)Jennifer B.
Although my husband is a big fan of Johnny Rockets, he was entirely disappointed by this joint. Our waitress was nice but didn't seem to care about her job. When my husband ordered what he thought was "ultimate fries" (loaded fries with cheese and bacon), the waitress didn't bother to correct him and instead brought us "unlimited fries". When she brought out the wrong order, she also didn't bother to offer to fix the mistake. As for the food...my patty melt and my husband's philly cheese steak were both greasy, small portions. If I wanted to lick my lips clean of grease after every bite, I would've ordered a stick of butter. This place has only earned 1-star because of its 5-star milkshake... But how can anyone screw up a milkshake?
(1)Jenny M.
We thought this would be a good place to celebrate my brothers birthday since we have been to other locations and had good experiences. We were WRONG. Our food consisting of chicken tenders, 2 burgers and a tuna sandwich took OVER 45 minutes to get to us. Our server did not seem to care at all. There was no apology for the delay or courtesy check in at all. Another server saw that we were looking around and offered to check how long the wait would be. Then, when we finally get the food, it is subpar. The pattie melt barely had any onions and looked like a sloppy mess. They also used the wrong bread. Rye bread plus pattie melt = nasty as all hell. To say that this experience was an extreme disappointment is an understatement.
(1)Jay B.
My family and I decided to try Johnny Rockets for a change. We walked in and were seatrd by a waiter, that was the last we seen of him. After waiting for about 20 minutes for a waiter to come to our table, I decided to grab the 2 available menus and plan our order. This place was not very busy, so there is no excuse for a staff member to acknowledge us. After finally getting fed up with no service, I walked up to the manager and told him we have not been waited on after 30 minutes, he said nothing to me and walked over to one of the waiters and told him to wait on us. The waiter seemed highly irritated and was very short with us, only doing the bare essentials. He made it clear to us that we were not his table. Our food came out fairly quickly, but the fries were stale and warm. We were never asked if we wanted more of our "never ending fries" or drink refills. IF you want some good advise, head over to the nearest In N Out were you always get great service, great meal at half the price of Johnny Rockets.
(1)Craig S.
Was at the outlet stores and it was lunch time. We went to a place that we usually ate at when we were at the outlet only to find them now out of business. Me being on a high protein diet we went to Johnny Rockets. After we got there and seated I read the reviews which were not all that good. We did not have the experience the others had, had. Service was quick even though it was lunch and the place was fairly crowded. Food came out in a reasonable amount of time and tasted good. Now for the bad. There was a water leak at a serving station and there was water on the floor being tracked everywhere. Not safe. The upkeep of the place looks as if it could use a good cleaning. No visible dirt. Just expected it to look crisp if that makes sense. There were to many tables and no clear path across the restaurant. With that if I was in the area I would give them another try. Their burger was better than most places.
(3)Larry B.
Went there after going to the movies at AMC Westgate. It took them FOREVER to bring our food to us, and they were not very busy and there were a lot of people allegedly 'working' so I cannot fathom why it would take such an insanely long time for them to cook and bring out 2 kids meals and 2 burgers. My iced tea tasted really funny, like they never cleaned the crock they keep it in. My burger had a looong hair in it, and when we complained they only took 10% off the bill. And today we are all feeling rather ill. Never going back.
(1)Joni B.
Upon walking in with my family we come a across a sign that states "wait to be seated", while waiting we see the employees gathered around having a grand time not taking the time to greet nor seat us. A huge turn off for me, after seating ourselves we see the same issue happening as other patrons wait. Extremely rude, and I will never be back.
(1)Pam V.
I live in California and decided to go to this Johnny Rockets before going to the AMC Westgate. The young girl who waited on us was fantastic, the place was clean and the food was great. HOWEVER, while waiting for our food I noticed a male server (with neck tattoos---for identification purposes) stashing his check tender (that folder thing they put your check in) he stashed it in the back....DOWN HIS PANTS. I mean come on, he put it down his pants INTO HIS BUTT CRACK.....ugh! So disgusting... In his butt crack then giving it to his customers for them to handle it to pay their check....UGH!!!... Disgusting and I'm sure against the Health Dept health standards...
(1)Wayne T.
Sat in a booth by the window. Had food and trash on the metal stand in the booth, fingerprints all over the window, and under the table jukebox was salt, and the jukebox was filthy. Maybe they need this former Marine to run this place and give it a thorough military cleaning. Calling their headquarters to let them know this!!
(2)Melanie H.
The staff here is always extremely friends, burgers are very tasty and their milkshakes are to die for .... rewind to the scene in Pulp Fiction where Uma Thurman asks for a $5 milkshake. There is no bourbon but these are some fine damn milkshakes!
(4)Keith S.
Service was terrible 20 mins I waited for a water place almost empty. Ordered shakes with food done eating then got the shakes kids had nothing to drink through dinner NEVER going back suggest maybe new management food was good though shakes too drank them on the way out the door
(1)Denise V.
Ok, so I see bad reviews...I was there yesterday..got there...sat down...there was barely anyone in there..no one came to our table for about. 8-10minutes, finally someone came..the girl was nice but never brought our drinks n water out. I was already eating and then she remembered she had not done so. Customer service sucked..but that burger with bacon n those fries were sooooo good!!!!! I give it 3stars and she got no tip from us btw.
(3)Darlene P.
More like 2.5 stars, but can't bring myself to round up to 3. We sometimes eat here before Cards games. Food wait time can be long. It's a good thing we show up well before kickoff because our last meal took close to 90 minutes, with about 60 of those waiting for food to come out. The place was busy at the time, but not 100% full. Service was barely decent, almost apathetic, but not quite crossing the line to bad. The servers (3 different ones) checked on us for refills during the wait, so that helped. Regarding the food this last visit, three of us loved our burgers, but my husband's classic burger ended up really soggy (not the norm) from really wet lettuce and tomatoes. He still ate it, but said he wouldn't order that particular burger again. All of us liked the fries. Tough to say if this is the norm for eating there since we only go on game day.
(2)Blake P.
Went here with my family and the food was awful! Couldn't even finish our burgers. The French fries were the only thing that was edible. Not to mention we didn't have good service. Took 20 min to get our drink refills. I will never go to Johnny rockets again.
(1)Ryan A.
I must have made someone mad. The rest of my table got all of their food on time. Besides the general lack of service and forks and napkins, they were happy. I on the other hand received my shake later than everyone else, after sitting for around 10-15 ninutes waiting to be served. Then I made the mistake of ordering chicken. The rest of my table ordered burgers. The waiter told me it would take longer and I knew that. I'm no stranger to ordering chicken, it does take longer to cook. According to someone at my table it sat for a bit before we got the waiters attention and he delivered it to me. My table ate their food before I got mine. Fortunately it wasn't cold! The service was below average. The food was good for the most part but the cheese fries were not very good. The strawberry oreo shake saved this visit from 1 star
(2)Shelley M.
What a fun time we had at Johnny Rockets. The old time malt shop feel is great and the shakes are amazing. We really enjoyed the burgers and fries and I especially like the crisp sweet potato fries. The management staff was very attentive and friendly and the prices were super reasonable especially considering the location in Westgate. We will definitely be back.
(4)D T.
This place is filthy. Flies all over, tables, food, drink stations. The temperature is over 80. Staff is slow and unfriendly. Never will I waste my money on such greasy, nasty food in a filthy establishment.
(1)Chuck E.
Gross restaurant. Needs to be cleaned. Floors are dirty. You can see food crust at times. Kinda stunk too. County needs to inspect!!
(1)Kawika B.
Can I do less then one star? Took 15 minutes before any servers came to us. Very unorganized. Employees standing around doing nothing. Had hoped for better service. Food was fine but service... Not good.
(1)Ashton A.
I love the idea of the 50s style restaurant. But what I am not in love with is just a really bad greasy burger. When you go to a 50s style restaurant like this you expect better food. It should be cooked with quality and pride like they did in the 50s. Honestly smash burger is a much better Burger for the same or less money. There are better places to eat a good burger. I would not recommend eating here if you want a really good burger. Only eat here if you want fast food ... That is expensive and very greasy
(2)Michael L.
Food, service and atmosphere - bad, bad and really bad. I've been to JRs in multiple cities and even on a cruise ship. They are mediocre at best, but the JRs at Westgate-Glendale is the absolute worst. Burgers are like hockey pucks (perhaps in honor of the nearby NHL Coyotes.) Service is pleasant but extremely slow. As for atmosphere, it was a beautiful Arizona day - as most are. So, we decided to dine outside. The patio is located next to the world's largest dumpster. The stench was indescribable. As for the restroom - disgusting!
(1)Jon W.
Burgers are lame and dry, which is kind of a problem considering this is a burgers and malts place. We ordered a combo with ($12) fries and asked if we could substitute onion rings. "Sure" said our server, but when the bill came we were charged an extra $1.10... and the onion rings were kinda soft, not crunchy on the outside. The combo also came with a drink and we asked to substitute a malt. Same response "Sure", but again an additional charge of over $2. I guess our server doesn't understand that it's common practice to let your customer know when there will be an additional charge for a substitution... Malts are pretty good and it's the only thing that gets this place two stars I feel like this location gets people by default being right next to jobing.com arena, but they don't really cater to repeat customers like a local restaurant, which means they don't go out of their way to satisfy you.
(2)Isa R.
I have not been in JR in a long time. So I decided to go with my husband. The menus were changed and sadly so does the service. Took a long time to give us the menu she asked for our drinks. By this time of day they're were only other 3 families. Then same waitress came and asked for our drinks again. We said-"We ordered them" -oh yeah! What was it again?! She asked. Then she brought food that belonged to the next table. As for the taste of the my grilled chicken breast sandwich felt soooo buttery that I was left with that feeling in my mouth. My husband would eat anything but this time he left his original burger half way. He said for such a pricey burger he expected more.
(1)Jjj S.
I've been to a franchise like this before at the arrowhead mall. Went to this one and will be the last Jonny rocket experience ever. Server was polite but no interested in us. The worst milkshake I've ever had. The darn thing melted in under 5 minutes and it wasn't even a chocolate shake. More like a vanilla shake with a sprinkle of chocolate syrup. I was told it was the machines fault...but who works those machines? Exactly. Grilled cheese gave me gas and my wife's burger was undercooked. Fries were burnt and hardly bottomless. 15-20 fries on a plate. If I were the owner I would sell sell sell, or run away at least.
(1)Kelly H.
I had a great visit at Johnny Rockets! Our burgers were tasty, while the fries were crispy. our server made sure to handle all our needs, and The staff was all very attentive while working. We enjoyed the staff dancing so much, and we received ketchup faces with our meal!! We will sure be back for a fun visit!
(5)Chris C.
Middle of the road burger. Decent enough, but nothing special. The fries are decidedly unspecial. Service is okay, food is pretty quick, even on a game night, and otherwise, it's alright. Much prefer In-n-out or Smashburger, but this does in a pinch.
(2)Leonard L.
Came in on a Wednesday evening 7 pm was seated fast , place was clean server was super nice and waited 5 minute's ordered food it came out fast and tasted good overall great experience A+
(4)Kirstin E.
I went here over the weekend to meet up with some family. They seated us quickly. Our server was fast and friendly. The orders came out almost correct. The burgers aren't much to write about. They are edible. But not spectacular by any means. I ordered mine with half fries half onion rings. They brought me 3 broken up onion rings, the onion rings are not fresh and for sure come from a freezer bag. At one point the music got cranked up super loud and then the staff proceeded to "dance" They all looked uncomfortable "dancing" and it made me uncomfortable to watch them. They should do away with this unless they are going to take a valiant effort to actually dance. Will I go back to this place? Who knows.
(3)Bill V.
I would have given 2 stars, but I feel betrayed by the horrible way one of my fav cuisines was handled. A philly cheesesteak is a form of chi, that no one should fuck with. Get it right or back off. Also, when you advertise a lemon coke as a dinner, make sure it's not coke with a lemon slice in it. That is false advertising.
(1)Brett B.
I remember my first imbibing (thanks to Lauren V for the word) of 80 proof peppermint schnapps. It literally took my breath away for a few moments, finally leaving me with the minty aroma reminiscient in many a drunk tank, during the Christmas season. I also remember my first experience with Johnny Rockets boneless buffalo wings. It was last night, about an hour before the hockey game. And much to my chagrin, they literally took my breath away for a few moments... it was nothing like that 1986 smash hit from Berlin on the Top Gun soundtrack. Picture if you will, a plate of reconstituted Swanson chicken nuggets that you microwaved, and then forgot about on the counter for an hour because you had to go and satify a more immediate urge. Then, being the alchemist that you are, imagine crafting an elixir of 40% hot sauce and 60% vinegar, which you pour onto the plate of stale nuggets (only after re-warming them in the microwave for 30 seconds), so that it forms a pool of pungent goodness. If "Summer's Eve" made boneless buffalo wings, I would expect them to be just like the one's served at Johnny Rockets. Yum. It was like a crappy appetizer AND a douche. On the plus side, my yeast infection seems to have all but cleared up.
(2)D C.
Took an hour for our food to get to our table and by that time we needed to get it to go. I got the grilled chicken salad and it was horrible. Our waitress, in the full hour we were there, only came to our table 3 times. Drink order and food order (at the same time), to tell us our food was almost ready (a half hour after she took our order), then a half hour later to give us our check because she had someone else bring our food. And no they were not busy in the least but fully staffed. It was ridiculous.
(1)Danielle R.
1. TERRIBLE SERVICE: the waitress never checked on us because she was busy talking to a group of guys sitting at the counter, the same guy (manager?) Cooked the food, bussed the tables, and took orders at the counter. 2.DIRTY: luckily I didn't visit the restroom til after lunch, because I almost lost my lunch in there from the filth that covered every square inch of it. The table and menus even smelled of old mildew water. 3. LET'S MAKE UP EXTRA FEES: they charged me extra for CHEESE on a GRILLED CHEESE SANDWICH. When I asked her about it, she confirmed with the manager that "yes, we charge extra for American cheese" even though it was a listed choice on the menu. Again, not EXTRA cheese, she charged me for cheese being on a cheese sandwich. WHAT THE WHAT??!!
(1)Marquita B.
Have to say based off the reviews (that I read after already eating and leaving) my service was completely different. My waitress Mel-I believe was polite always made sure we had refills, she brought enough napkins without me even asking for more which is my biggest pet peeve when you don't bring enough napkins. The burger I had was the smokehouse cheddar bacon aka *mouth watering* it was cooked just right and huge slices of bacon (in my eyes) I have no complaints. In addition to my burger we had; chilli cheese fries and a hot dog kids meal. I also didn't know about their children eat free special which as a parent I felt like I hit the jackpot! I gave it 4 stars only because we were the only ones in there to service had it been busy I wonder if the service and demeanor would've been different.
(4)David L.
Very disappointed. Came here around 9pm (they close at 11pm) on a Monday night. We were greeted and seated promptly. The waitress taking our order seemed like her mind was elsewhere for pretty much the whole night. (Strike 1) I ordered the Houston WITH onion rings on top at an extra $1.39. No problem. I got my burger and there was JUST ONE onion ring on it. And a small one at that. (Strike 2). My fiance had a Dr Pepper and when a refill came along, they gave her a Coke instead. She hates Coke. (Strike 3). I could understand the mistakes (cause they were small) if it was busy that night but aside from us, there was two other tables. AND another waitress in the house. It was a very disappointing experience.
(2)Lonnie W.
Skip it
(1)S L.
We used to visit the Johnny Rocket's on 99th and McDowell on occasion and I always enjoyed the food and malts! But our first visit, and my last, to this location in Westagate left me very disappointed. The service was piss poor. The table wasn't very clean and when I received my malt, there were stuck bits of what I can only assume were strawberry inside the glass. A glass that was filled not even half way with an OREO shake/malt. No where in it were there strawberries. The server also couldn't be bothered to fill the glass of both my friend and myself completely full. And the metal holder for the glass was sticky and unpleasant to touch. We ordered water to begin with and part of the fun of Johnny Rocket's is the fun flourish the servers bring. There was no straw dispenser twisting for us. She said, "The straws are right there," and pointed to the dispenser on the end of our table. I ordered the tuna melt on sourdough. The cheese was neon orange. That isn't American. That is the color of the stuff that one dips gas station nachos into. The tuna was dry and overly fishy (which means, not so fresh) and the bread could have been toasted/grilled much more. The fries were the only saving grace, and again, the fun flourish was missing. No ketchup faces for us that day! For being a pretty new location (as Westgate hasn't been there THAT long) the restaurant looked dingy and old. I was happy to take my leave of the place and won't be going back.
(1)Steve R.
Six French fries? Six? Ok, that's an exaggeration, but not by much. I recently went to the Johnny Rockets at Westgate in Glendale, AZ and ordered one of their "specials": Bacon Burger & fry. And, of course, a delicious (REAL) Cherry Coke. I've always loved the ambiance of Johnny's, and this location, a few skips down from AMC Westgate and a few football field lengths from the Cardinals Stadium, didn't let down. The waitress was wonderful, the music fantastic, area very nice, and the food good - what I got, that is. The bathroom stinks, however, and I'm not referring to smell. It's made for one at a time for a restaurant that holds dozens or more of people. Bad idea. Plus, I had the unfortunate experience of learning this firsthand when I opened the door and interrupted a small child who, I guess was too young to know to lock the door. Or, more likely, it's the establishment at fault for having such inconvenient facilities. Though I'm not Republican, nor subscribe to their way of life, I'm still conservative and I like standards kept up from place to place. This is like all other Johnny Rockets, so if you liked one, you should have a good time for a very decent price.
(4)Jessica W.
Ew. Took the fam over here for dinner one evening. The sign said seat yourself. Okay there were plenty of tables open. But NOT ONE was clean. A group of workers, including who we found out was the manager later, was sitting at the bar chattin it up. I had to pardon myself to be rude enough to interrupt their convo about justin bieber to please wipe down a table for us. Poor guy stands up slowly and wipes it down until its... uhhh... smeared with the ketchup from the prior visitor. thanks. so im already swallowing my complaints because my kids love those flippen hats. Thats when I see Mr. Cook with his gloves on by the rest of the group of workers eating his friends fries, then goes over to cook some poor customers food with those same gloves. Done. Kids, get your hats, we're outta here. We told the manager, same ketchup smearer kid, about how disappointing our experience was and what we saw. No thanks.
(1)Raquel M.
We are still on the search for the great milkshake, tasty burger and yummy fries. I have to admit they have the best cherry coke in town and I love the tiny pieces of ice. I had the turkey burger, it was okay. My husband had the vegeterian patty. He said it was just okay, pretty dry. He asked for their special sauce and they didn't put it on. My daughter liked the milkshake, she didn't say it was delish tho. The fries were thick which is good, but no flavor, which is bad.
(2)Maria R.
We had dinner before our evening began so we didn't try their burgers. Michael and Mason enjoyed the chilli fries. When ordering the chilli fries make sure you order regular fries too. My new found favorite onion rings are from Johnny Rockets! They were tasty and very crispy, love love them for a snack:) I will go again for the onion rings! We took a strawberry banana shake to go, it was creamy with fresh chucks of strawberries and bananas...very good!
(3)Sue Ellen E.
It was wonderful to find this place during our trip to AZ, as all of the Johnny Rockets in our area have disappeared. It was an oasis in the desert! My egg salad sandwich (my routine JR staple) was very good except it had a bit too much mayo. If I were to return, I'd ask for light mayo. Other than that, perfect! The fries were pretty good. The salad was wonderful. We also got nice to-go containers that held up well for traveling. That was a nice touch -- when you're driving around, trying to figure out where your hotel is and the developed area is too new to appear on maps yet, it's good to know your leftovers are not spilling out in the rental car. The highlight was the sweet, awesome service from our sweet, awesome, super-hot waitress. She was so breathtaking that I could barely speak my order. Ah well, there are worse problems to have!
(4)Ken L.
Not bad. Unfortunately, we do not have a Johnny Rocket's here in San Diego (but we do have Ruby's Diner). The food is typical 50's diner fare with burgers and shakes. I had a Double Rocket and a chocolate malt. That was pretty good. The atmosphere isn't that bad. It's pretty family-friendly with a 50's motif and a man who makes balloon animals at your table. The downside is that sometimes the jukebox plays disco music by the Bee Gees and KC and the Sunshine Band. They should stick to only 50's rock and roll and doo-wop from the early 60's (malt-shop favorites).
(4)Laura M.
Am I the ONLY one that finds it bizarre that you have to order a side of fries with a burger??? An a la carte hamburger, are you kidding me? This place was a joke. The food was cold, the service was horrible and apparently there is only ONE person who knows how to make a milkshake as it took over 30 minutes for us to get ours. Please don't waste your time OR money here. Head down to the Yardhouse and enjoy a REAL burger/fries as well as excellent customer service. You won't be sorry!
(1)Cindy N.
8pm. A lot of parking, not much room to park a truck- parking spaces too narrow. Got there, we seated ourselves. They were busy, loud 50's music. Waited about 5 mins no one came to our table so we has to wave a server over for our menus. She came back about 2 mins, got our orders. Order the meals 1 reg burger w/fries, 2 dd burgers w/fries, coke, strwbrry shake n water. It was around 40.00. We got our meals in about 25 mins. Server came back twice to check on us after we got our meals. Nothing spectacular. But the shake was awesome, but it was like 4 or 5 bucks. We ordered from the meal deal price 6.00-8.00. Soda was about 3.00. I wouldn't take a crew of people there, seating is limited n little over priced for just hamburgers, fries n soda.
(4)Grace P.
the service was lousy. i have had better service before at the one at arrowhead mall. my daughter spilled her drink and they gave her an apron to clean herself? they left the soda on the floor so we had to step on it the whole time. what?
(1)Deni G.
Worth A Visit My nephew and I stumbled accross Johnny Rockets after spending the day at Westcourt, and I am so glad we did. The food was really good especially for the price, the shakes were unbelieveable and the service was second to none. Our server (Beth) went out of her way to make sure our food was exactly as we wanted and that my nephew was having a great time. Our drinks were constantly full and Beth made sure we had everything we needed or wanted. I would truly reccomend Johnny Rockets to everyone. If you want good food at a reasonable price in the Westcourt area, give Johnny Rockets a try.
(4)Souny S.
Took my daughter and nephews to,the splash pad @ westgate they wanted rootbeer floats. So i wentover to Johnny Rockets to order 4 rootbeer floats to go. I waited about 7 minutes @ the to go counter before someone came over to acknowledge me & took my order, I waited another 30 minutes for 4 rootbeer floats. If it was'nt for the kids i would've ask for my money back and went to Cold Stone. As i was waiting the waiters & waitress kept walking by and starring at me, they could aleast said Hi. They made me feel unwelcomed & uncomfortable. The wait was ridiculous for not being busy. If it was possible i would'nt even give one star.
(1)Kris D.
Worst service ever. Do not go to this location with any expectations -5* I give no stars stupid yelp is forcing me
(1)Jc R.
Horrible service, the waiters are extremely unorganized. After 30 minutes of waiting for a server my gf had to go ask if someone could take our order. Amazingly, the food came out fairly fast. I never got a refill on my soda which really sucked after being full off my burger. Oh and let's not forget the "bottomless fries" never was asked if we wanted more. Now I been waiting here for a good 20 minutes waiting for a check. I'm sure we could just easily walk out and no one would even notice. Hands down the service here is pathetic. If I could give them negative stars I'd give them -5 stars. Never coming back to this dump.
(1)C L.
Menu has changed, food OK, no kid balloons. floors slippery when wet, servers did a very cute dance.
(2)Alonzo L.
Sucked worst service ever, no attention to detail snail paced and the kitchen is serving undercooked chicken pink in the middle gross! Ill never take the kids back there...
(1)Matt S.
Awful. My wife and I waited way to long to get our pathetic burgers. I dont understand why this place insists on serving messy burgers on 2 inch paper plates. After the long wait for our food the server Graham has the nerve to ask if I had cash instead of a card since their card machine is temperamental. I think he smoked about a gram due to his slowness and lack of attention. The "bottomless fries are pointless if your server only comes by once to drop off your food. I'd rather eat a spoiled hamburger from the trash can of a dirty McDonald's than dine here again.
(1)Rick R.
Food was decent, when we finally got it. 55 minutes from order time until it arrived. Folks, with larger parties and smaller, were about done eating when we got our food. Wife's custom built burger was not correct after all that time either. Until i started expressing my dissatisfaction, no one even seemed to care either. I will likely never eat here again.
(2)Cody R.
After the Cardinals game tonight, my girlfriend and I decided to grab a late dinner before we headed home. I ordered the patty melt on sourdough. When our food came to the table, I noticed hair sticking out of the burger. They cut the patty melt before bringing it to the table and you can see that the hair had been cut because it was sticking out on both halves. Looks like it was pressed in the meat before cooking. Barbara our waitress says she couldn't see it because she has bad vision so she took it to the kitchen so others can look. She brought the plate back with her to the table and asked if I wanted another one. Ya right I said. It's an appetite killer. My girlfriend didn't even eat her burger. We didn't even get an apology. All she said was that she took it off the bill. Very poor customer service here. If I could give it 0 stars I would. Hope their manager reads this or someone from corporate. I was sitting at the table adjacent to their kitchen and everyone should wear hair nets, not just a baseball cap. The only thing I should be thankful for with this experience is that it was a long hair and not a short and curly.
(1)Nancy V.
Came to Arizona for a football game this weekend and was debating between which witch sandwich and this place since every other restaurant was ridiculously packed. Anyway... I am not fond of giving low ratings to restaurants unless truly deserved. . 1. Service was terrible 2. They are under staffed 3. Food was not worth the wait AND to top it all off we got charged for 3 shakes that we did NOT order.. which delayed our exit. DO NOT COME HERE unless there's a zombie apocalypse.
(1)Courtney B.
Wish I could give it zero. Limited menu because of a "special event." Though they certainly weren't busy enough to warrant it. Food was disgusting. Watching employees break health code regulations over and over kind of makes your stomach turn. Server Barbara was rude to say the least. It's not hard to be polite but apparently for her it is. Entire experience was bad. I mean, what the hell is with the flashing lights when they dance? Don't eat here unless you want shitty service and food poisoning.
(1)Tommy G.
Great old school atmosphere. The Feb of the establishment is Rebecca. She made it an awesome experience.
(4)Melissa G.
Love the bottomless fries but the burgers are not very good at all, also slow service. The shakes are exceptional.
(2)Tanner G.
Admits the anti JRs, I personally am a huge fan of their service and food. There is a new floor manager and she seems to run a pretty tight ship. I love critics when it comes to fast food joints just seems crazy to me some of the negative comments. The endless fries are great, they are the big thick ones. It is defiantly worth the price and the shakes are great!
(4)James S.
Absolutely the worse service we have ever received. First time I ever recall not leaving a tip for the server. Too much to even say, but will never return.
(1)Jason D.
Really bad service, crappy food that takes forever to get to your table, bathrooms were disgusting. You have to get your own napkins and ask for silverware.
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