Loved the subs. Hated the soda machine. 100+ choices, that I can live with. On person using it at a time with a big line while everyone is trying to decide? no, thank you. I just wanted ice for iced tea and still I had to stay in line. I didn't see any other ice machine, so an additional one would be a good idea if they don't have it. I had the New York sub, on wheat, added mushrooms... delicious. I am not a big fan of subs but I guess I will be back : ) We ordered online so it was ready when we got there. I didn't know of this place until today, turns out there are a few in the Phoenix area.
(4)
Amy W.
Nicest & most helpful employees & manager! This week, I went in to grab lunch to go with my two little girls. Unfortunately, my car keys came up missing while I was in the shop. After I notified the employees, they went into action trying to help me find them - searching bathrooms, the service floor, trash cans, and exterior patio to no avail. Note, this is an extremely busy location and this happened during the beginning of lunch rush. The cashier politely asked for our contact information & I was told they would call me if my keys came up. Less than an hour later, the store manager called, & my keys were turned in! This was our first time trying firehouse subs & even though because of our own crazy circumstances we waited 2 hours to eat our subs, they were delicious! We will definitely be back & know that the subs will be even better fresh! A HUGE thank you to the manager Miciah & the rest of the staff!! Your efforts, kindness, and awesome food are greatly appreciated.
(5)
Fabs C.
I really like their subs, which is why I keep coming back. The Firehouse Meatball, Italian, and Smokehouse Beef and Cheddar Brisket are all excellent choices in comparison to other fast-food level sub shops. They seem to excel more with their "hot" subs than they do their cold ones. The only reason I don't swing by the location more often is due to the inconvenience involved. On some evenings, I've easily had to wait 15-20 minutes for a single sub. I'd like to use the "because it's made fresh" excuse, but I'm sorry. Unless they're physically slaughtering turkeys and pigs behind their concealed prep counter, I really don't think their subs are fresher than other places. That doesn't mean they aren't good, however. The setup in Firehouse is really weird. The prep counter is closed off, so unlike its competitors, no one can actually SEE what they're doing. Also, because the sandwiches sometimes take awhile, you often have a bunch of customers awkwardly standing around waiting in front of the counter. It makes for some confusion at times. Especially if you've never been here before. Overall though, I do think they have decent subs. Service is okay, although I did have a couple of incidents where a girl vertically bagged a meatball and handed it to me (cringe). But hey, it's still a step up from Subway.
(3)
Tim S.
Eh...it was decent. I had heard about this place and knew that I wanted to try it out. A few weeks back, I decided to place an order online and drive down here on my lunch break. Pick up was fast and efficient. They have a dedicated area for call in/online orders which is nice. I ordered a Large SmokeHouse Beef and Cheddar Brisket. It sounded like the best sandwich they had. They claim to smoke their brisket for 16 hours. The "large" is probably 12-14 inches long. The subs are really skinny though. I mowed down the whole thing and was not stuffed to the gills. Pretty much $11.00 for a sandwich. A little steep IMO. Good but far from great. Brisket was tasty enough, the cheddar was not really noticeable, the BBQ sauce was good (Sweet Baby Rays) and the bread was just ok. Not sure if I am specifically driving back here again for a sandwich, but I would hit it up in a pinch if I was in the area and wanted a sandwich. Eh...it was decent.
(3)
Leslie M.
Great place! Clean Good service Fresh rolls Good prices Fast service Great selection It was busy on a Saturday. Had plenty of people Woking. Line moved fast with three cashiers. Food came out quickly! Had the Turkey Salsa Verde sub. The sliced Turkey was THE tenderest, moistest turkey I've ever had on a sandwich. The bread was fresh and delicious! Will be back!
(4)
Daniella F.
Amazing subs! Amazing service! Subs are big enough to share. 10x better than subway & 5x better than jersey Mikes.
(5)
Tom C.
Awesome Subs I get the Club on the Sub each time & love it just the same. Firehouse not only has great warm steamed subs, but they've got the perfect atmosphere to go right along with it that tells a little bit of their true starting story. Opened by 2 firemen with a love for food & an idea of passion. They tend to bring a smile to nearly all their customers faces, not allowing them to leave until the stomachs are full.
(5)
Kay K.
The best sandwiches in Arrowhead. They are always so nice and the specialty subs- e.g. Smokehouse beef, are always fresh, good ingredients. Sliced well and the bread tastes good too. Large portions.
(4)
Jeffrey R.
Had lunch here for the first time a couple of days ago. We will return. Prices are fair and the sandwich was definitely yummy. The place is spotless and the staff is helpful and friendly. We each had the veggie sub and I would recommend it to everyone. One tip. The large sub is huge. Order one large sandwich and split it. Even a half sandwich is plenty. By yourself? Order a small sub. You will not be hungry when you leave.
(5)
Jeff L.
Tried one sandwich. Large = Ginormous. Ordered the meatball sub. Sauce was a little bland, but the bread was fresh and the meatballs were good. I will try something different next time. They have 5 star potential, I just haev ti give it another try.
(4)
Sargis N.
Subs aren't bad. Nice different choices. Love the coke machine with 120+ flavors and the chips variety. The seating sucks barley fits two people and the tables are barley apart from eachother so every seating is made awkward because you're sitting close to a person eating his sub. The tv makes the place a little bit more better and the workers are nice and friendly. Overall this place is good.
(4)
Frank I.
Awesome Subs!!! Hands down BEST subs - period. The Hot Italian is mouth watering. Generous meat portions like you would make at home. Clean Fireman Theme Restaurant, Fresh Delicious Food, Fast Service, Mega-Selection Coke Machine (Powerade Zero!!!!!). This is the ONLY place to get a sub PERIOD!!
(5)
Amanda K.
Date of Service: 4/27/2014: Love this location! I went at lunch time on Sunday to get some subs for take-out. They were so busy (and loud but again, it was packed!) but it's worth the wait! I have food allergies and they were so accommodating and actually got my order correct! Both our subs were delicious and we will be back! We're from the East Coast where these are all over so it's nice to have a little piece of home out here.
(4)
Cynde G.
We ordered lunch online for pick up and doing so got us in and out in a flash. Unfortunately, neither my husband or I was happy with our subs. I ordered a hot Turkey and bacon sub with peppercorn Ranch dressing. My sub was drowning in the peppercorn Ranch which caused the sub roll to be extremely soggy. I requested the bacon to be extra crispy but the bacon was so thin and fatty I had to take it off. My husband got a meatball sub. The meatballs were bland and they put on so much sauce that his sub roll was extremely soggy also. We will not be eating here again.
(2)
Kitship L.
The food here is pretty good. The ingredients seem fresh. I would probably compare them to Quiznos (maybe a little better). The service is average. The prices are a little higher than normal. I probably wouldn't go out of my way to come back. Just an average sub shop.
(3)
Steve F.
My family and I ate there several times, first few times was okay, but on the last two visits both the quality of food and service was not very good. We may try some of the other Firehouse Sub locations, but will be avoiding this one in the future.
(2)
Steph R.
Horrible sandwiches! Got our orders all wrong. And the bread was all soggy. Not recommended
(1)
Missy K.
My husband and I really like this place the theme is so adorable and it's pretty cool that they have the custom soda machines. Their subs are way better then the cardboard you would get anywhere else. My daughter loves getting the little fire hat to wear. She looks so cute in them!
(5)
Audrey E.
I'm obsessed best subs I've had so far and I love the menu! Everyone loves it so far so I keep going back! They even have healthier delicious choices for lower calories!
(4)
Kelly W.
by far the best sub I have ever had! I have searched for other sub places to compare and nothing comes close! The staff at this one (I have one been to this one) is very nice! I took my son in there and they gave him a fireman's hat and he was so excited! its always clean when we have gone. I crave their food! I get the Italian every time!
(5)
Cemone K.
Love their specialty subs, ESPECIALLY the smokehouse beef and cheddar brisket *drools* its by far my favorite. Also like the New York Steamer (corned beef) and steak and cheese, chicken salad, tuna salad, and turkey, but often times I find myself ordering the smokehouse. The beef isn't like thick slices of brisket, its more like thinly sliced deli meat but they still pack a lot in each sandwich so you're not getting gypped. It's smothered in their delicious bbq sauce and melted cheddar and served hot. They also do catering as well and we recently ordered from them for a meeting on Midwestern University's campus. After having a less than satisfactory experience with Which Wich's catering, I was a little nervous about ordering from another sandwich place, but Firehouse went above and beyond. The catering package I ordered came with a gallon of iced tea which was forgotten with the initial delivery. I believe it was the manager delivering the order, and he not only went back to bring us the iced tea but also brought some coupon books as a courtesy. The catering order came with all the fixings like 2 different kinds of dressing, condiments, and veggies. Will probably cater from them again, and definitely will be returning for the smokehouse!
(4)
Heather J.
The sub was amazing and if I would have had just that I would have given 5 stars but I also got a salad to share with my daughter and it was brown and disgusting. We asked for a new one and that one was brown as well. So stick to subs at this place!
(3)
Nelly J.
Love this place! I have had the brisket, the beef and cheddar, and the pulled pork. All of them were so good that I thought about them the next day. I wish they had one closer to my house. I also love supporting firefighters and rounding up to donate to their charity. Thank you for serving good food!
(4)
Arlin B.
Firehouse Subs is one of the best sub places around, in my humble opinion. We miss them from when we lived in South Florida. We found this Firehouse Subs just as good and consistent as back in Florida. First of all, their meatball subs are like a work of art. It's not often that I have seen such a beautiful, mouth-watering meatball sandwich - I'm not exaggerating about that either. I came back to Firehouse Subs and got another one the other day and it was like reuniting with that one girl; you know, that one from college you never told your parents about... aww yeah, what memories. Their other sandwiches, while not being as visually stunning as the meatball, have their appealing idiosyncrasies. Sort of like that other girls from college - all kinds of varieties with their own appeal in one way or another. Some were "fiery hot" while other were more sophisticated and refined. This is a great place for a sub sandwich! They food is very tasty, service is fast and friendly and they are conveniently located just south of the 101Hwy on 67th Ave. I hope to see you there.
(4)
Kristina H.
This place is the absolute best for subs. I've never had a better sub from anywhere else. It's a shame I'm moving to Seattle, Wa where there are no locations close by. I'm going to miss my weekly Saturday night fix.
(5)
Jolly M.
I'm giving this a gracious review. I was hesitant in trying this place out since I am not fan of places like SW. However, I am so pleased I did try Firehouse! I had the smoked turkey on their honey wheat bread with jalapenos! It was delicious, warm and fresh. I will definitely be back!! Super close to my home and say NO to SW with the quality of Firehouse deli meats and bread it's a MUST try! I will have to try their other specialty subs. Customer service was very nice and appreciated! : )
(5)
Jessica M.
I just moved here from Texas and I'm so glad that there's a firehouse near me! This is my favorite place to get a sub hands down. The meats are fresh and the bread is delicious. I will say that the staff was less than.. High school aged kids who looked miserable and completely gave us the impression they couldn't wait for us to leave (even though it was 45 minutes before closing.) that would be my only complaint.. Definitely not bad enough to keep me away from this place!!
(5)
Jimmy R.
I just ate here with my bud who recommend it from back east in Virginia. I ended up getting the toasted "engineer sub" with the turkey and sauteed mushrooms and to say the least...IT WAS deeeeelicious! My other 2 friends LOVED theirs as well. Another thing I thought was cool was their coke machine...its like those crazy coke machines in Japan with a touch screen with a bazillion flavors, pretty neat. I've had a lot of sub places in the valley and this place is definitely my fav. Their other menu items looks scrumptious and so ill be back for more. Gets my 5 stars.
(5)
Scott R.
Food is consistent! Service we'll can't say the same! It shocks me that a place that represents the hero's who work so hard to keep us safe would employee lazy gossiping employees who do not put customer first!
(3)
Stacey A.
This is a great alternative to your "regular" sub sandwiches if you're in the mood for something else. My favorite is the roast beef. It can get a little busy in here around lunch time so I always get mine to go in case there isn't available seating. I'd recommend any to try it at least once, though I've been back here a few times!
(4)
Ryan R.
The Italian sub and meatball sub is to die for. I love the huge selection of coke flavored in the coke machine. Great place I go there every Sunday.
(5)
James S.
Clean, polite (even when nearly closed) staff, and FAR larger portions than expected. Definitely a fan of the franchise now.
(4)
Lexi L.
This is the best place for subs! The ingredients are always fresh and the portions are great. I've had a variety of subs and have never been disappointed! The staff is super friendly and fast. Great atmosphere, great people, great food. Definitely a win.
(5)
Erica L.
Yummy Subs and cool drink dispenser!
(4)
Eli H.
I ordered the turkey bacon ranch, the #4 but I prefer it without the bacon. This sandwich was heaven and the mix of ranch turkey and cheddar was just perfect....I took off the bacon but added jalepenio. This place is hidden near the ACE hardware behind the Paradise Bakery and other business's in this strip mall. Super clean and casual inside, they have a cool self serve soda machine that has been popping up in upscale fast food places. You order at the counter and they are very friendly here. They bring your food to your table and thats it, simple, good, and filling.
(4)
Albert H.
Hot subs, hot sauces, million mix a match Coke machine, and friendly service with a smile and eye contact. Wow, like this place for sure. Nice simple menu to keep things going, good choices though, including a hot veggie sandwich. Located on SE corner of 67th ave. & the 101 next to ACE Hardware. Can't miss it.
(5)
Andrea U.
Awesome subs!!! Meatball is the best... And it is super filling. The Philly steak is kind if chewy.... Love coming here though. I just wish that they would do something about the restaurant layout. It is kind of crammed where you line up to order and there is no real clear line or place to go. Kind of confusing and frustrating.
(4)
Chukki S.
Sadly this really wasn't that tasty. For how many calories are in these subs, they should taste amazing. I think it was just "meh." I do like that they have all the hot sauce options though. I might have to try a different sandwich next time.
(2)
Matthew B.
What great hot subs! The barbecue sauce they make is fantastic and oh how I love all the hot sauces they have!!
(4)
Melissa M.
Firehouse!! Good subs
(3)
Tarfu G.
You will never have a better sub then eating a sub at Firehouse
(5)
Tina S.
Tried this place on a recommendation from a friend. I am a fan. The food is really awesome. The staff is so-so. I will be coming here again and again.
Wow! Is all I can say about this sub shop. I just ate a Smokehouse Beef & Cheddar Brisket for lunch. 1st visit to this place by the way. The only complaint I can make is to myself for not getting the bigger sub. This sub was Saweeeet! The meat was cooked just right. The cheese was melted perfectly. The sauce Mmm Mmm Mmm good! The fountain drink dispenser was a first for me too. Coca Cola exterior with a Touch Screen beverage selection, too cool. I will be going back to try a few other subs this place has to offer, but one can't go wrong with the Smokehouse Beef & Cheddar Brisket.....Scrumptious!
(5)
Ryan N.
Have since tried almost all the subs on the menu... This is still my go-to place for a toasted sub! Size of the sub is great and they make sure you will not be left hungry.
(4)
Mike G.
I went to this place for the first time a couple of weeks ago. It's new and clean and of course it's got 'firemen' parafanalia all over. The staff was friendly and attentive. It had some interesting combinations and my food came out pretty quick. I enjoyed it and 1/2 a sandwich was just right for me. It was pretty much the same price as JerseyMike's but with more creative menu choices. Let's just say this; "It ain't Vita Mia's on Harrison Avenue in Garfield"..... but you're not going to get better on the westside. I give the Firehouse subs a good solid 7 out of 10 Pepperoncini's.
(4)
Jay S.
Food was good. Would definitely go back, and try some of their other sandwiches. Pretty cool that I live close too.
(4)
Jimmy U.
The sub contents were good but the. Bread they use is very average!
(3)
Jenna A.
I was really surprised when I saw that so far, no one else has had the problems that I've had while going to firehouse. I've been there probably 4 times. I get the same sub every time. There's usually like, 8 people working. The first time I went, everyone greeted me when I walked in, but they seemed bored. Zombie-fied. Like they were automatically programmed to say "Welcome to Firehouse" whenever the door opened. The first time I went, there was a group of employees talking to a girl who seemed to be cleaning on the other side of the line. They asked her what time she got off. She said, "Nine." Well, when I got out of my care (parked right outside) my clock said 8:45ish. They asked her if she wanted to take a 10 minutes break. But...that didn't make sense, she gets off at nine...I guess it just seemed a little to...overstaffed. The feeling of having so many employees seems so lackadaisical when reflected onto the customer. I will admit that an employ has never been rude, or made me feel awkward, and that's a huge plus. Whenever I go, their drink machine is ALWAYS out of whatever flavored syrup I want to try. That have a cool machine that can make like, 300+ flavors or something. But whenever I get in line to get a combo I hear someone at the fountain going "Oh, they're out of syrup" "It's mostly water today." "Very watery, wonder if they're running low on supplies." I don't think they serve any cold sandwiches on purpose--but I normally get either a steak or a chicken sandwich. Even though they're supposed to be warm, and there are like, 95320483209420394823 people on staff to get the job done, my sandwich is almost always either lukewarm or just barely warm. I don't want my sandwich to be mouth burning hot, but you know...I don't think I could change a mood ring's color with these sandwiches sometimes. For that amount of people to be on a line, working on sandwiches all day every day, I expect them to be a certain tempurature--no, they can't determine what every customer's preference is. But you CAN wait for the sandwich to cool off. You CAN'T make the sandwich warmer, unless you're going home and are planning to put it in the microwave (can't do if you're on your lunch break, for most people.) Personally, I feel like their 8 inch subs are a little teensy bit over priced for the lukewarm product I get at the end. I feel like I could get a perfectly warm sandwich at subway for probably a little bit less (footlong). But their bread trumps Subway's and Quizno's any day. It's a heavy competitor for JJ's. But that's no reason to raise the price a whole dollar and a half and then some. TL;DR I like the place, but I feel like they're a little overstaffed and have some tiny kinks they need to work out. Including tweaks in pricing.
(3)
Jenn L.
Am ashamed to say I have filled up my punch card, twice. Usually get the Hook and Ladder. But the main reason I keep going back...the magical Coke machine of Awesomeness.
(4)
Myke R.
We rolled in tonight at 9pm and everyone in this place greeted me! They asked if I'd ever been to a Firehouse Subs - I replied NO - and they told me about how they do things differently. I wasn't in the mood for a sub (I came with friends) so I got a bowl of CHILI. It was fairly standard but good. They added some cheese and chopped up some onions and put that in too. I was very pleased. And once again let me say - the people were very friendly and welcoming. I'll be coming back soon.
(5)
Lisa M.
If you like sugar and bread combined then this is your kind of place. Stopped in for lunch recently with my husband since we were craving a good sub sandwich and was hoping Firehouse would deliver. In my opinion it failed miserably. I ordered the "Firehouse Hero Sub" which includes smoked turkey breast, Virginia honey ham, roast beef, melted provolone. Hubby had the "New York Steamer" which includes corned beef brisket, pastrami, melted provolone. We ordered both subs "fully involved" which includes mayo, mustard, lettuce, tomato, onion, and a dill spear on the side. When my sub was delivered they forgot the mustard. The sub looked good but that's where it ended. The quality of the meats was just terrible. The Virginia honey ham was so sweet I thought I was going into glucose overload. That's all I could taste of the sub. SUGAR!! Granted a honey ham can be a little on the sweet side but not like this. Husband's sub had no flavor. Simply poor quality meats all the way around. You can get a better sub at Fry's or Basha's using the Boars Head meats. I would not recommend this place.
(1)
Diane J.
Awesome subs, the bread was fresh and tasty. The staff is very friendly. My kids don't eat sandwiches and tried them and loved them. They gave my kids a fire hat which they were really excited about. Friendly greeting when you arrived and a big "Thank You" when you leave. Would definitely go back again.
(5)
Kathy M.
We LOVE this place! The employees have managed to find that perfect balance- they're helpful and attentive without being intrusive. The sandwiches are BEYOND delicious! The bread is excellent, the variety is outstanding, and their hot sauce bar is brilliant! We live less than a mile from Firehouse, so we'll be back!
(5)
Katherine T.
I had been wanting to check this place out but couldn't get myself in the door even though I live around the corner. Then I found out they have the best birthday deal in town and picked up a free birthday sub. It was full sized, didn't require an additional order, and didn't demand my signature promising my first born to be greeted into the world with a sub and fire hat so I was both shocked and pleasantly surprised. I ordered the hook and ladder because it appeared the one most advertised. It has turkey, ham, and montery jack cheese. The boyfriend stole a bite and liked it as did I. I am personally partial to feeling healthy with a vegged out raw food "healthy tasting" fare but for a birthday caloric splurge after a nice run, I am a fan. Tip: I would order ahead online during rush times, I felt like I waited about 15 minutes for my sub and eyed the people that ordered ahead enviously. I practically pounced on the sandwich when I saw the reciept before the lady even called for it which is why I should be (but sadly am not) too embarrassed to come back. I should also warn that I raised my star rating to a 4 because it was an awesome birthday deal, I liked the fireman ambience, and I like the cool soda/hotsauce trend. The sandwich itselt was just a little average.
(4)
Analynn S.
Firehouse subs... If you have not tried it your missing out. "DELICIOUS" Food taste great, service is great, prices are great. Awarded Analynn's :)
(5)
Mike R.
Not impressed for almost $10!!! Sandwich at sprouts market is better for $3.00!!..the place is super clean,friendly staff..just a so-so sandwich..i threw my punch card away..i wont be back..
(3)
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Address :20165 N 67th Ave.,Ste. 122B
Glendale, AZ, 85308
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch Parking : Private Lot Bike Parking : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Loud Alcohol : No Outdoor Seating : Yes Has TV : Yes Waiter Service : No Drive-Thru : No Caters : Yes
Patricia B.
Loved the subs. Hated the soda machine. 100+ choices, that I can live with. On person using it at a time with a big line while everyone is trying to decide? no, thank you. I just wanted ice for iced tea and still I had to stay in line. I didn't see any other ice machine, so an additional one would be a good idea if they don't have it. I had the New York sub, on wheat, added mushrooms... delicious. I am not a big fan of subs but I guess I will be back : ) We ordered online so it was ready when we got there. I didn't know of this place until today, turns out there are a few in the Phoenix area.
(4)Amy W.
Nicest & most helpful employees & manager! This week, I went in to grab lunch to go with my two little girls. Unfortunately, my car keys came up missing while I was in the shop. After I notified the employees, they went into action trying to help me find them - searching bathrooms, the service floor, trash cans, and exterior patio to no avail. Note, this is an extremely busy location and this happened during the beginning of lunch rush. The cashier politely asked for our contact information & I was told they would call me if my keys came up. Less than an hour later, the store manager called, & my keys were turned in! This was our first time trying firehouse subs & even though because of our own crazy circumstances we waited 2 hours to eat our subs, they were delicious! We will definitely be back & know that the subs will be even better fresh! A HUGE thank you to the manager Miciah & the rest of the staff!! Your efforts, kindness, and awesome food are greatly appreciated.
(5)Fabs C.
I really like their subs, which is why I keep coming back. The Firehouse Meatball, Italian, and Smokehouse Beef and Cheddar Brisket are all excellent choices in comparison to other fast-food level sub shops. They seem to excel more with their "hot" subs than they do their cold ones. The only reason I don't swing by the location more often is due to the inconvenience involved. On some evenings, I've easily had to wait 15-20 minutes for a single sub. I'd like to use the "because it's made fresh" excuse, but I'm sorry. Unless they're physically slaughtering turkeys and pigs behind their concealed prep counter, I really don't think their subs are fresher than other places. That doesn't mean they aren't good, however. The setup in Firehouse is really weird. The prep counter is closed off, so unlike its competitors, no one can actually SEE what they're doing. Also, because the sandwiches sometimes take awhile, you often have a bunch of customers awkwardly standing around waiting in front of the counter. It makes for some confusion at times. Especially if you've never been here before. Overall though, I do think they have decent subs. Service is okay, although I did have a couple of incidents where a girl vertically bagged a meatball and handed it to me (cringe). But hey, it's still a step up from Subway.
(3)Tim S.
Eh...it was decent. I had heard about this place and knew that I wanted to try it out. A few weeks back, I decided to place an order online and drive down here on my lunch break. Pick up was fast and efficient. They have a dedicated area for call in/online orders which is nice. I ordered a Large SmokeHouse Beef and Cheddar Brisket. It sounded like the best sandwich they had. They claim to smoke their brisket for 16 hours. The "large" is probably 12-14 inches long. The subs are really skinny though. I mowed down the whole thing and was not stuffed to the gills. Pretty much $11.00 for a sandwich. A little steep IMO. Good but far from great. Brisket was tasty enough, the cheddar was not really noticeable, the BBQ sauce was good (Sweet Baby Rays) and the bread was just ok. Not sure if I am specifically driving back here again for a sandwich, but I would hit it up in a pinch if I was in the area and wanted a sandwich. Eh...it was decent.
(3)Leslie M.
Great place! Clean Good service Fresh rolls Good prices Fast service Great selection It was busy on a Saturday. Had plenty of people Woking. Line moved fast with three cashiers. Food came out quickly! Had the Turkey Salsa Verde sub. The sliced Turkey was THE tenderest, moistest turkey I've ever had on a sandwich. The bread was fresh and delicious! Will be back!
(4)Daniella F.
Amazing subs! Amazing service! Subs are big enough to share. 10x better than subway & 5x better than jersey Mikes.
(5)Tom C.
Awesome Subs I get the Club on the Sub each time & love it just the same. Firehouse not only has great warm steamed subs, but they've got the perfect atmosphere to go right along with it that tells a little bit of their true starting story. Opened by 2 firemen with a love for food & an idea of passion. They tend to bring a smile to nearly all their customers faces, not allowing them to leave until the stomachs are full.
(5)Kay K.
The best sandwiches in Arrowhead. They are always so nice and the specialty subs- e.g. Smokehouse beef, are always fresh, good ingredients. Sliced well and the bread tastes good too. Large portions.
(4)Jeffrey R.
Had lunch here for the first time a couple of days ago. We will return. Prices are fair and the sandwich was definitely yummy. The place is spotless and the staff is helpful and friendly. We each had the veggie sub and I would recommend it to everyone. One tip. The large sub is huge. Order one large sandwich and split it. Even a half sandwich is plenty. By yourself? Order a small sub. You will not be hungry when you leave.
(5)Jeff L.
Tried one sandwich. Large = Ginormous. Ordered the meatball sub. Sauce was a little bland, but the bread was fresh and the meatballs were good. I will try something different next time. They have 5 star potential, I just haev ti give it another try.
(4)Sargis N.
Subs aren't bad. Nice different choices. Love the coke machine with 120+ flavors and the chips variety. The seating sucks barley fits two people and the tables are barley apart from eachother so every seating is made awkward because you're sitting close to a person eating his sub. The tv makes the place a little bit more better and the workers are nice and friendly. Overall this place is good.
(4)Frank I.
Awesome Subs!!! Hands down BEST subs - period. The Hot Italian is mouth watering. Generous meat portions like you would make at home. Clean Fireman Theme Restaurant, Fresh Delicious Food, Fast Service, Mega-Selection Coke Machine (Powerade Zero!!!!!). This is the ONLY place to get a sub PERIOD!!
(5)Amanda K.
Date of Service: 4/27/2014: Love this location! I went at lunch time on Sunday to get some subs for take-out. They were so busy (and loud but again, it was packed!) but it's worth the wait! I have food allergies and they were so accommodating and actually got my order correct! Both our subs were delicious and we will be back! We're from the East Coast where these are all over so it's nice to have a little piece of home out here.
(4)Cynde G.
We ordered lunch online for pick up and doing so got us in and out in a flash. Unfortunately, neither my husband or I was happy with our subs. I ordered a hot Turkey and bacon sub with peppercorn Ranch dressing. My sub was drowning in the peppercorn Ranch which caused the sub roll to be extremely soggy. I requested the bacon to be extra crispy but the bacon was so thin and fatty I had to take it off. My husband got a meatball sub. The meatballs were bland and they put on so much sauce that his sub roll was extremely soggy also. We will not be eating here again.
(2)Kitship L.
The food here is pretty good. The ingredients seem fresh. I would probably compare them to Quiznos (maybe a little better). The service is average. The prices are a little higher than normal. I probably wouldn't go out of my way to come back. Just an average sub shop.
(3)Steve F.
My family and I ate there several times, first few times was okay, but on the last two visits both the quality of food and service was not very good. We may try some of the other Firehouse Sub locations, but will be avoiding this one in the future.
(2)Steph R.
Horrible sandwiches! Got our orders all wrong. And the bread was all soggy. Not recommended
(1)Missy K.
My husband and I really like this place the theme is so adorable and it's pretty cool that they have the custom soda machines. Their subs are way better then the cardboard you would get anywhere else. My daughter loves getting the little fire hat to wear. She looks so cute in them!
(5)Audrey E.
I'm obsessed best subs I've had so far and I love the menu! Everyone loves it so far so I keep going back! They even have healthier delicious choices for lower calories!
(4)Kelly W.
by far the best sub I have ever had! I have searched for other sub places to compare and nothing comes close! The staff at this one (I have one been to this one) is very nice! I took my son in there and they gave him a fireman's hat and he was so excited! its always clean when we have gone. I crave their food! I get the Italian every time!
(5)Cemone K.
Love their specialty subs, ESPECIALLY the smokehouse beef and cheddar brisket *drools* its by far my favorite. Also like the New York Steamer (corned beef) and steak and cheese, chicken salad, tuna salad, and turkey, but often times I find myself ordering the smokehouse. The beef isn't like thick slices of brisket, its more like thinly sliced deli meat but they still pack a lot in each sandwich so you're not getting gypped. It's smothered in their delicious bbq sauce and melted cheddar and served hot. They also do catering as well and we recently ordered from them for a meeting on Midwestern University's campus. After having a less than satisfactory experience with Which Wich's catering, I was a little nervous about ordering from another sandwich place, but Firehouse went above and beyond. The catering package I ordered came with a gallon of iced tea which was forgotten with the initial delivery. I believe it was the manager delivering the order, and he not only went back to bring us the iced tea but also brought some coupon books as a courtesy. The catering order came with all the fixings like 2 different kinds of dressing, condiments, and veggies. Will probably cater from them again, and definitely will be returning for the smokehouse!
(4)Heather J.
The sub was amazing and if I would have had just that I would have given 5 stars but I also got a salad to share with my daughter and it was brown and disgusting. We asked for a new one and that one was brown as well. So stick to subs at this place!
(3)Nelly J.
Love this place! I have had the brisket, the beef and cheddar, and the pulled pork. All of them were so good that I thought about them the next day. I wish they had one closer to my house. I also love supporting firefighters and rounding up to donate to their charity. Thank you for serving good food!
(4)Arlin B.
Firehouse Subs is one of the best sub places around, in my humble opinion. We miss them from when we lived in South Florida. We found this Firehouse Subs just as good and consistent as back in Florida. First of all, their meatball subs are like a work of art. It's not often that I have seen such a beautiful, mouth-watering meatball sandwich - I'm not exaggerating about that either. I came back to Firehouse Subs and got another one the other day and it was like reuniting with that one girl; you know, that one from college you never told your parents about... aww yeah, what memories. Their other sandwiches, while not being as visually stunning as the meatball, have their appealing idiosyncrasies. Sort of like that other girls from college - all kinds of varieties with their own appeal in one way or another. Some were "fiery hot" while other were more sophisticated and refined. This is a great place for a sub sandwich! They food is very tasty, service is fast and friendly and they are conveniently located just south of the 101Hwy on 67th Ave. I hope to see you there.
(4)Kristina H.
This place is the absolute best for subs. I've never had a better sub from anywhere else. It's a shame I'm moving to Seattle, Wa where there are no locations close by. I'm going to miss my weekly Saturday night fix.
(5)Jolly M.
I'm giving this a gracious review. I was hesitant in trying this place out since I am not fan of places like SW. However, I am so pleased I did try Firehouse! I had the smoked turkey on their honey wheat bread with jalapenos! It was delicious, warm and fresh. I will definitely be back!! Super close to my home and say NO to SW with the quality of Firehouse deli meats and bread it's a MUST try! I will have to try their other specialty subs. Customer service was very nice and appreciated! : )
(5)Jessica M.
I just moved here from Texas and I'm so glad that there's a firehouse near me! This is my favorite place to get a sub hands down. The meats are fresh and the bread is delicious. I will say that the staff was less than.. High school aged kids who looked miserable and completely gave us the impression they couldn't wait for us to leave (even though it was 45 minutes before closing.) that would be my only complaint.. Definitely not bad enough to keep me away from this place!!
(5)Jimmy R.
I just ate here with my bud who recommend it from back east in Virginia. I ended up getting the toasted "engineer sub" with the turkey and sauteed mushrooms and to say the least...IT WAS deeeeelicious! My other 2 friends LOVED theirs as well. Another thing I thought was cool was their coke machine...its like those crazy coke machines in Japan with a touch screen with a bazillion flavors, pretty neat. I've had a lot of sub places in the valley and this place is definitely my fav. Their other menu items looks scrumptious and so ill be back for more. Gets my 5 stars.
(5)Scott R.
Food is consistent! Service we'll can't say the same! It shocks me that a place that represents the hero's who work so hard to keep us safe would employee lazy gossiping employees who do not put customer first!
(3)Stacey A.
This is a great alternative to your "regular" sub sandwiches if you're in the mood for something else. My favorite is the roast beef. It can get a little busy in here around lunch time so I always get mine to go in case there isn't available seating. I'd recommend any to try it at least once, though I've been back here a few times!
(4)Ryan R.
The Italian sub and meatball sub is to die for. I love the huge selection of coke flavored in the coke machine. Great place I go there every Sunday.
(5)James S.
Clean, polite (even when nearly closed) staff, and FAR larger portions than expected. Definitely a fan of the franchise now.
(4)Lexi L.
This is the best place for subs! The ingredients are always fresh and the portions are great. I've had a variety of subs and have never been disappointed! The staff is super friendly and fast. Great atmosphere, great people, great food. Definitely a win.
(5)Erica L.
Yummy Subs and cool drink dispenser!
(4)Eli H.
I ordered the turkey bacon ranch, the #4 but I prefer it without the bacon. This sandwich was heaven and the mix of ranch turkey and cheddar was just perfect....I took off the bacon but added jalepenio. This place is hidden near the ACE hardware behind the Paradise Bakery and other business's in this strip mall. Super clean and casual inside, they have a cool self serve soda machine that has been popping up in upscale fast food places. You order at the counter and they are very friendly here. They bring your food to your table and thats it, simple, good, and filling.
(4)Albert H.
Hot subs, hot sauces, million mix a match Coke machine, and friendly service with a smile and eye contact. Wow, like this place for sure. Nice simple menu to keep things going, good choices though, including a hot veggie sandwich. Located on SE corner of 67th ave. & the 101 next to ACE Hardware. Can't miss it.
(5)Andrea U.
Awesome subs!!! Meatball is the best... And it is super filling. The Philly steak is kind if chewy.... Love coming here though. I just wish that they would do something about the restaurant layout. It is kind of crammed where you line up to order and there is no real clear line or place to go. Kind of confusing and frustrating.
(4)Chukki S.
Sadly this really wasn't that tasty. For how many calories are in these subs, they should taste amazing. I think it was just "meh." I do like that they have all the hot sauce options though. I might have to try a different sandwich next time.
(2)Matthew B.
What great hot subs! The barbecue sauce they make is fantastic and oh how I love all the hot sauces they have!!
(4)Melissa M.
Firehouse!! Good subs
(3)Tarfu G.
You will never have a better sub then eating a sub at Firehouse
(5)Tina S.
Tried this place on a recommendation from a friend. I am a fan. The food is really awesome. The staff is so-so. I will be coming here again and again.
(5)Kris H.
A few people have told me that I need to try Firehouse Subs, so I finally got my chance today after a meeting up in Glendale . This place has some unique concepts in both the food and décor. They have a huge selection of hot sauces lined up to try, plus they provide small sauce cups to fill if you are getting it to go. They also have the fancy new coke soda fountains that allow you to create your own blends of soda. Of course, they also have several firehouse decorations and dedications to fire departments. I chose to try the Italian sub, which had the usual combination of Italian meats and provolone. I let them make it as described on the menu, plus their "Fully Involved" combination of toppings. I sort of missed the part that they serve almost all their subs warm, and I was actually picking it up about an hour before I was going to have lunch, so I feel like I can't accurately judge it. I think it would have definitely been better fresh at the shop. The flavors of the sandwich were more sweet than spicy, which I found a bit odd. I tried the house hot sauce and Thai garlic hot sauce to spice it up. The Thai was good with it, but the house hot sauce again I found to be very sweet. For my drink I tried their special Cherry Limeade, and once again found this very sweet, not tangy at all. The dill pickle was great and I love that they sell the old 5 gallon pickle buckets to support their charity, and for $2 a bucket that is cheaper than the hardware stores! I would say they make a good solid sub and I will be back to try some other subs in the future, and eat them fresh and warm next time. I'll also pick up a couple buckets!
(3)Josh M.
Wow! Is all I can say about this sub shop. I just ate a Smokehouse Beef & Cheddar Brisket for lunch. 1st visit to this place by the way. The only complaint I can make is to myself for not getting the bigger sub. This sub was Saweeeet! The meat was cooked just right. The cheese was melted perfectly. The sauce Mmm Mmm Mmm good! The fountain drink dispenser was a first for me too. Coca Cola exterior with a Touch Screen beverage selection, too cool. I will be going back to try a few other subs this place has to offer, but one can't go wrong with the Smokehouse Beef & Cheddar Brisket.....Scrumptious!
(5)Ryan N.
Have since tried almost all the subs on the menu... This is still my go-to place for a toasted sub! Size of the sub is great and they make sure you will not be left hungry.
(4)Mike G.
I went to this place for the first time a couple of weeks ago. It's new and clean and of course it's got 'firemen' parafanalia all over. The staff was friendly and attentive. It had some interesting combinations and my food came out pretty quick. I enjoyed it and 1/2 a sandwich was just right for me. It was pretty much the same price as JerseyMike's but with more creative menu choices. Let's just say this; "It ain't Vita Mia's on Harrison Avenue in Garfield"..... but you're not going to get better on the westside. I give the Firehouse subs a good solid 7 out of 10 Pepperoncini's.
(4)Jay S.
Food was good. Would definitely go back, and try some of their other sandwiches. Pretty cool that I live close too.
(4)Jimmy U.
The sub contents were good but the. Bread they use is very average!
(3)Jenna A.
I was really surprised when I saw that so far, no one else has had the problems that I've had while going to firehouse. I've been there probably 4 times. I get the same sub every time. There's usually like, 8 people working. The first time I went, everyone greeted me when I walked in, but they seemed bored. Zombie-fied. Like they were automatically programmed to say "Welcome to Firehouse" whenever the door opened. The first time I went, there was a group of employees talking to a girl who seemed to be cleaning on the other side of the line. They asked her what time she got off. She said, "Nine." Well, when I got out of my care (parked right outside) my clock said 8:45ish. They asked her if she wanted to take a 10 minutes break. But...that didn't make sense, she gets off at nine...I guess it just seemed a little to...overstaffed. The feeling of having so many employees seems so lackadaisical when reflected onto the customer. I will admit that an employ has never been rude, or made me feel awkward, and that's a huge plus. Whenever I go, their drink machine is ALWAYS out of whatever flavored syrup I want to try. That have a cool machine that can make like, 300+ flavors or something. But whenever I get in line to get a combo I hear someone at the fountain going "Oh, they're out of syrup" "It's mostly water today." "Very watery, wonder if they're running low on supplies." I don't think they serve any cold sandwiches on purpose--but I normally get either a steak or a chicken sandwich. Even though they're supposed to be warm, and there are like, 95320483209420394823 people on staff to get the job done, my sandwich is almost always either lukewarm or just barely warm. I don't want my sandwich to be mouth burning hot, but you know...I don't think I could change a mood ring's color with these sandwiches sometimes. For that amount of people to be on a line, working on sandwiches all day every day, I expect them to be a certain tempurature--no, they can't determine what every customer's preference is. But you CAN wait for the sandwich to cool off. You CAN'T make the sandwich warmer, unless you're going home and are planning to put it in the microwave (can't do if you're on your lunch break, for most people.) Personally, I feel like their 8 inch subs are a little teensy bit over priced for the lukewarm product I get at the end. I feel like I could get a perfectly warm sandwich at subway for probably a little bit less (footlong). But their bread trumps Subway's and Quizno's any day. It's a heavy competitor for JJ's. But that's no reason to raise the price a whole dollar and a half and then some. TL;DR I like the place, but I feel like they're a little overstaffed and have some tiny kinks they need to work out. Including tweaks in pricing.
(3)Jenn L.
Am ashamed to say I have filled up my punch card, twice. Usually get the Hook and Ladder. But the main reason I keep going back...the magical Coke machine of Awesomeness.
(4)Myke R.
We rolled in tonight at 9pm and everyone in this place greeted me! They asked if I'd ever been to a Firehouse Subs - I replied NO - and they told me about how they do things differently. I wasn't in the mood for a sub (I came with friends) so I got a bowl of CHILI. It was fairly standard but good. They added some cheese and chopped up some onions and put that in too. I was very pleased. And once again let me say - the people were very friendly and welcoming. I'll be coming back soon.
(5)Lisa M.
If you like sugar and bread combined then this is your kind of place. Stopped in for lunch recently with my husband since we were craving a good sub sandwich and was hoping Firehouse would deliver. In my opinion it failed miserably. I ordered the "Firehouse Hero Sub" which includes smoked turkey breast, Virginia honey ham, roast beef, melted provolone. Hubby had the "New York Steamer" which includes corned beef brisket, pastrami, melted provolone. We ordered both subs "fully involved" which includes mayo, mustard, lettuce, tomato, onion, and a dill spear on the side. When my sub was delivered they forgot the mustard. The sub looked good but that's where it ended. The quality of the meats was just terrible. The Virginia honey ham was so sweet I thought I was going into glucose overload. That's all I could taste of the sub. SUGAR!! Granted a honey ham can be a little on the sweet side but not like this. Husband's sub had no flavor. Simply poor quality meats all the way around. You can get a better sub at Fry's or Basha's using the Boars Head meats. I would not recommend this place.
(1)Diane J.
Awesome subs, the bread was fresh and tasty. The staff is very friendly. My kids don't eat sandwiches and tried them and loved them. They gave my kids a fire hat which they were really excited about. Friendly greeting when you arrived and a big "Thank You" when you leave. Would definitely go back again.
(5)Kathy M.
We LOVE this place! The employees have managed to find that perfect balance- they're helpful and attentive without being intrusive. The sandwiches are BEYOND delicious! The bread is excellent, the variety is outstanding, and their hot sauce bar is brilliant! We live less than a mile from Firehouse, so we'll be back!
(5)Katherine T.
I had been wanting to check this place out but couldn't get myself in the door even though I live around the corner. Then I found out they have the best birthday deal in town and picked up a free birthday sub. It was full sized, didn't require an additional order, and didn't demand my signature promising my first born to be greeted into the world with a sub and fire hat so I was both shocked and pleasantly surprised. I ordered the hook and ladder because it appeared the one most advertised. It has turkey, ham, and montery jack cheese. The boyfriend stole a bite and liked it as did I. I am personally partial to feeling healthy with a vegged out raw food "healthy tasting" fare but for a birthday caloric splurge after a nice run, I am a fan. Tip: I would order ahead online during rush times, I felt like I waited about 15 minutes for my sub and eyed the people that ordered ahead enviously. I practically pounced on the sandwich when I saw the reciept before the lady even called for it which is why I should be (but sadly am not) too embarrassed to come back. I should also warn that I raised my star rating to a 4 because it was an awesome birthday deal, I liked the fireman ambience, and I like the cool soda/hotsauce trend. The sandwich itselt was just a little average.
(4)Analynn S.
Firehouse subs... If you have not tried it your missing out. "DELICIOUS" Food taste great, service is great, prices are great. Awarded Analynn's :)
(5)Mike R.
Not impressed for almost $10!!! Sandwich at sprouts market is better for $3.00!!..the place is super clean,friendly staff..just a so-so sandwich..i threw my punch card away..i wont be back..
(3)