We had to wait 45 minutes on a 15 minute wait. Under staffed on a day that they are having a promotion. Tables empty and lobby full with people waiting to be seated. We arrived at 4:45 pm and as we are waiting 3 employees leave. Now they are trying to rush me. Won't come back to this one.
(1)
Vicki F.
Picked up some lunch Togo. We had 2 omelets and a country fried steak. All tasted great except. I asked for no hasbrowns in my big steak omelet. I can't have starches so I thought an omelet would be the perfect option. Unfortunately, it came with hash-browns inside. Even though I specified very clearly when placing the order I couldn't have hash browns. I did my best to scrape them out but was very disappointed. I love Ihop and come very often with my family. I often choose not to go to this location because the service tends to struggle. I heard they are under new management so I am hoping it will improve. But so far I am not impressed. I thought if I got takeout I wouldn't have to worry. But it still managed to no be right.
(2)
Karen L.
I came in for breakfast about 10:30 while waiting for my car at Big O Was seated right away, my waiter Nathan was friendly he had no problem swapping items on my order which was delicious. He came to check on me several times. I came in with a big circle K drink. I did not order a drink here and he offered to refill it. I work in customer service and he was tops. Thank you Nathan and I Hop
(5)
Alex R.
Okay I came in at 2 am. Our server waited 20 minutes to even approach us, took another 15 minutes for her to bring the drinks, then took one of the drinks away and didn't bring another one. She yelled at another table in front of us and it took over 25 minutes to receive our food. I would not recommend this Ihop! I really think she is intoxicated or high on something! She can't remember anything you tell her ! I've never seen anything like this and I'm a server ! So I'm not a critic at all! This is just so horrible ! I hope management really look at this yelp because she needs to be off the floor
(1)
Bob S.
Me, and my family were coming back home from a vacation out of town and we decided to stop in at IHOP for breakfast. Our server Nathan didn't know where any of the menu items were and he seemed stiff and nervous. When the food finally came, all of ours was good except my daughter's. She is 12 years old and she doesn't order off of the kids menu anymore, and besides the guy should've known that she is almost a teenager and probably doesn't order off the kids menu...anyways, she ordered the chicken and waffles. It was supposed to come with 4 chicken strips and a whole waffle, instead she got half a waffle and two chicken strips which is obviously not a full meal for a 12 year old, so I told Nathan and then he said he accidentally typed in the kids chicken and waffles. Overall, it was good, but it could have been better if we had a different waiter/waitress.
(3)
Dub L.
The worst. Terrible service & gave me food poisoning- broke out in hives after having their fish and chips :'(
(1)
Robert B.
Last time i will go to any!!! Ihopagain,.tried it again and must be stupid to go to ihop, breakfast last time was horrible and this location is the worst!! Cold coffee, bacon that was served almost raw, its nothing more then inside fast food dining in the worst way!
(1)
Mel W.
I dont expect much when it comes to chains in terms of fresh veggies but, i ordered a garden omelet anyhow. The veggies tasted so fresh and the dish was really light. Service was mediocre for a not super packed restaurant but, it wasnt terrible either. All in all, a delicious Sunday breakfast.
(3)
Amber F.
I've been to this location many times. Always super busy on weekends with wait times. Service is moderate. There are areas that need improvement but overall, not too bad. Food is average. Nothing I couldn't make at home. Biggest complaint is the coffee is usually old and the scrambled eggs are the fake kind. All in all, just your average breakfast place.
(3)
Ciara V.
Service wasn't that great, and the french toast wasn't really much more than literally toasted bread with no flavor.
(2)
Miriam H.
Great service, didn't wait long for our food, and weren't rushed after our meal to pay! Food came just as we ordered didn't need to send anything back, and our drinks were never empty! Good place for breakfast or dinner! :)
(4)
Christine T.
I've been to other ihop locations, but this one seems to be sub par. We were seated quickly, and the waitress was ready to take our order immediately. Our waitress was super awkward and the service was poor. She must have asked us what we would like to order about 3 times in two minutes. Are we not allowed to look over the menu? I ordered the strawberry banana french toast because it looked and sounded amazing on the menu. I was severely underwhelmed. If sugary syrupy half frozen strawberries on thinly sliced bread is your thing, you might love it! When checking out, they were trying to tell me I needed an ID to use my visa debit card. They hassled me for about 10 minutes over a $10 purchase. It wouldn't have been a big deal, but my ID was at home. Visa strictly prohibits merchants to require and ID with a signed debit card, so I didnt bring it. Get it together ihop. I gave two stars for cleanliness, but I won't return.
(2)
Lilia M.
If you want super slow service, Luke warm food, forgetful waitress, bugs in your water....you've found your restaurant!
(1)
Brian C.
The service is better on the weekends I noticed, but staff is very helpful and friendly.
(4)
Jimmy W.
This place is a typical breakfast chain that are run very efficiently. The food is quite ordinary but will meet expectations of many church going people. The servers are very fast, friendly, and efficient which is what is expected from a typical family style diner. The server was one of the ladies who can hold many plates on her hand which is rare these days. You will expect a 20-45 minutes wait on a weekend so make sure you go on a weekday to get great services.
(4)
Paul B.
Best hangover food at any hour ! Bacon scramble is the way to go
(4)
Sherry L.
Best place in Gilbert for breakfast. Food was great and service was superior. Thanks
(5)
Joni P.
Very poor service, couldn't get clean silverware to save my soul. Food was fair.
(1)
Karrie K.
The young girl working overnight should not be working alone. There were 3 tables in the restaurant. Took 10 minutes to get drinks, then 2 more tables walked in. 25 minutes after being seated we still had not had our order taken so we left cash for the drinks and left. I heard her tell another table it was just her and a cook but come on, go to your newest tables, grab a drink order, take your tables who have been there longer orders and take everything out at once. Running back and forth to the kitchen for one tables drinks at a time is just a sign you shouldn't be serving. Multitasking is essential and if you can't handle all of 5 small 1 and 2 top tables at once, thats pretty bad.
(1)
Mina R.
We got horrible service before we even got sat. It was late and we worked all night. We just wanted some food and a place to talk. It is right across the street from our house so we thought it was perfect especially seeing it was three in the morning. The server was annoyed that we were even standing there. We refused to sit and continue getting horrible service so we went to Dennys instead.
(1)
Lorna G.
So yesterday we went to this IHOP and I have to tell you I was so waiting on long wait and even longer serving times. Much to my surprise it was my best visit ever. Wait time was long but expected it was 9am on Saturday morning I knew what I was in for. Now the surprise I have been here many times and wait time to get food had made me irritated on several occasions. I was served by a nice young man and received my meal faster than I have ever had in all my previous visits. The food was extremely tasty. I just wanted to say what ever has changed to make this franchise better I give a big thumbs up. Thank you wait staff, cooks and management. Yummy.
(3)
Keri F.
Ok so its Superbowl Sunday and we waited 20 min for a table for two. Reasonable given the day and location. Although this place was slammed they managed to handle it nicely with a smile in their face. We were seated and waiting for about 10 min as my husband and I already knew what we wanted we were approached by a very nice waitress named Lorena O. in a very busy section. She was nice, friendly, and and seemed calm for as busy as it was. She polity took our food and beverage order and was very quick to return with our drinks. Although we were surrounded by huge tables she was on top of our refills and food order. She was very prompt with our bill bit with out rushing us yo leave. Overall I enjoyed my Sunday morning breakfast.
(4)
Robin C.
Been here many times but tonight was a huge disappointment. They weren't busy so you would think that we wouldn't have to wait over 30 minutes for the food to arrive. They brought the wrong food for me and then corrected my order. By the time I got my food, 55 minutes after we sat down, my husband was just about finished with his food and I could barely eat because I had filled up on my drink. Not a happy camper today. The waitress didn't even bother with a drink refill until we asked twice!
(1)
Brandy S.
I don't know why I keep giving this location a chance. Most of the time I go in we end up having to wait forever to be seated. But today it only took about 5 minutes. It's still a long time but it's better than 20-30. I don't even know where to start. They are never busy but the place is always trashed. It took a server to clear off a couple tables in the time we were there. The server we had was very slow. She came up to us not too long after we were seated but then it took at least 10 minutes to get our drinks. Then she finally took our order. That didn't take too long to come out but we had ordered onion rings as an appetizer and they only came out a couple minutes before our dinner. The food was ok. But then not even a couple bites into our dinner she already brought us out check. I felt rushed. And we saw the server only a couple of times. The service is horrible and the food is mediocre.
(1)
Sharisa W.
Horrible service. My husband and I went there for breakfast and were told there was a 15-20 min wait. There were no available seats inside, so we sat outside (I'm in my 7th mo of pregnancy and didn't feel like standing). 20 min later, a host came out and asked another party of 2 (who got there after us) if they'd like to sit outside, and if so, they could seat them immediately. They never came out with that offer for us. 20 minutes after that, we were still waiting. Meanwhile, the multiple parties who arrived 5-15 minutes of us all got seated. I'll never go to this iHop again.
(1)
Cheryl B.
I don't often go to IHOP because something about this place screams all I want to eat is Pancakes, of which I for some cursed reason can't consume pancakes, french toast, or waffles so what would be the point in going. Although the other week I was taking my son home and wanted to spend some extra time with him and IHOP was close, open and convenient , of course he's always willing to eat. From the moment we walked in we were greeted by the hostest with the mostest, super friendly, funny and sat us right away. Our waitress Cristina got our menus, drinks and checked a few times if we were ready to order, although distracted by our conversation it took us some time to order she never made us feel rushed. My son ordered breakfast with pancakes(shocking I know) I ordered fries and dessert to share when he was done. I think I blinked and his food was gone, and our waitress waited to put the dessert in until we were ready. Holy cow, the fried cheesecake with caramel and whip was scrumptious, I resisted licking the plate and joked with Cristina who said she saw a customer to that once, too funny! Good times, good food, good service! Hold the pancakes please!
(4)
Elina A.
Come here when you want a generic breakfast. The crepes were great. Everything is just good, nothing incredible, but will live up to your expectations of iHop.
(4)
Michele L.
On top of waiting forever to be seated, I had a coupon going in and it disappeared while I was eating their terrible pancakes
(2)
Mike W.
IHOP is one of those places you go to knowing its probably not going to be good but even then you get disappointed. The crepes were really bad but the pancakes were ok. The waiter was nice but the girl up front was really rude and had a "don't bother me" attitude. Just typical IHOP.
(2)
Johan B.
Left after waiting 50 minutes for my food.
(1)
Holly H.
oy. Okay.... So I was DESPERATELY craving pancakes, and so I decided that I would give IHOP another shot... and I wish I hadn't. I went to IHOP on Tuesday, unaware that apparently it was national pancake day. Still, I got right in, almost no wait at all... And that's where all positives come to a screeching halt. I ordered a splasher (strawberries, oj, and sprite) and I'm fairly certain more drink was on the outside of the glass than inside of it; it was impossibly sticky. I ordered the split decision breakfast, and asked for cheese on my eggs. When I (finally) got my food, the eggs were lukewarm and had some weird, congealed version of provolone cheese. I picked off the plastic-y goo and attempted to consume my breakfast. (The best part of which were the sausage links... at least they were warm). When I got my ticket, I saw that I had been upcharged $2.99 for getting provolone cheese. $2.99! So, with ticket in hand, I went to the counter and let the cashier know that I was never told of an upcharge and furthermore, I couldn't even eat the eggs. She said "Oh, sorry" and removed the charge. I am not sure why I keep trying to give this place another chance... I think it's time to give up on it.
(1)
Tara E.
This place deserves 0 stars. I'm incredibly surprised that based off the reviews nothing has been done about this establishment. I came in with my friend and stood at the front counter waiting to be seated for 10 minutes. I could understand this kind of wait if they were busy, but it was silent and all we could hear standing there was the obnoxious chiming bell in the back notifying the employees that customers came in side. Even after hearing the bell repeatedly no one came to seat us. Finally a employee comes strolling out of the bathroom and her response is "oh, no one seated you"? Finally she walks us to our seat and hands us menus telling us our waiter will be with us soon. So we sat for a few more minutes and heard a few employees talking about customers behind us. Our waiter finally appears walks by our table shrugs and says "ehh I'll get them in minute". We instantly decided to leave because it was apparent this restaurant didn't want our money. As we got in the car I looked in side to see 3 employees at the front counter all smiling and talking about the fact that we left. Drove a few miles down to the IHOP on power where we were seated right away and had great customer service. Our waiter here was actually professional. Even watched him help an elderly woman out side.
(1)
Dustin H.
Decent breakfast but there was soooooo much sugar in the iced coffee! We felt like we were actually hallucinating! Ordered a waffle with bananas and pecans, was disappointed to find out the pecans are also covered in sugar. Seriously, sugar everywhere..
(3)
Aaron M.
oh now i remember why ihop is gross... i got the tbone steak and egg, worst steak ive ever had.. i think my daughters decent french toast was better...
(1)
Adam G.
took my wife and 3 kids for breakfast at dinner time. The employees were very nice and helpful but....my wife found a long hair in her eggs, they forgot to take the kids meals off the cost (kids eat free happy hour) I gave the waiter $10 for being so polite but then they charged my card twice. I then sat on hold for 10 minutes the following day to try to resolve. the manager said I would have to bring my bank statement in so she could send it to corporate and get it fixed. What a nightmare.
(1)
Nicole P.
Yes, agreed, it is a chain restaurant. However, it is convenient and the food is not bad. I must say the servers must be challenged by the crowd that flocks in, especially during the weekend. I have never seen a server just hanging around, they are always moving. Ok, occasionally they may make a mistake, so what? Who hasn't? I love the patio, eating outdoors has a special feel to me. I have been a goer of IHOP for many years. I hope it i s around for a long time to come.
(4)
Christa D.
Love coming here! Always served quickly. Saturday AMs can be super crowded but it is like that for most breakfast places. Nice atmosphere, awesome waiters, and great food! I marked it down because once in awhile the food takes longer than I would like.
(4)
Lillie H.
Out of pure convenience would I ever eat at a chain restaurant for breakfast but for that factor alone IHOP will suffice. Nothing seems to have an overly personal touch, however like some have quoted before its pretty quick great hangover food.
(3)
Sandra D.
The thing about IHOP is that you usually know what you're getting when you go there. It's not the best breakfast food, but it's consistant. The service at this location has always been quick and we leave all ready for a nap.
(3)
Christopher C.
I love ihop. But this one is terrible. I finally decided to try pancakes there and asked if they had real maple syrup. I was told they did and didn't believe them so argued with waiter. He went to the cook to ask and came back saying the hot syrup was real maple. So I trust that advice. Immediately I got a reaction and felt lethargic. Told manager about it and he didn't seem to care that I had an allergic reaction to the false information provided by the staff. Other times I love the tossed salad with chicken. Description says it is tossed with yellow mustard. Normally, at other places it is tossed like it is described. At this one however, they just give it to you on the side. Small nitpick I know, but if you describe something as tossed in he menu, it should be tossed. There are several other examples of bad service and food. I will not be coming back to this terrible restaurant. And I suggest everyone else turn away as well.
(1)
Deanna B.
IHOP isn't the best place to go if you are hungry! Its the worst place! I had to wait for my food after I ordered for 30 minutes and when it finally came it was cold!!! I had to send it back so it could be warmed, that took so long and I ended up leaving hungry!! Augh!!
Sorry, Store hours have not been updated. If you are the owner of this restaurants. Please update the store hours.
Specialities
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Breakfast Parking : Private Lot Bike Parking : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : No Outdoor Seating : Yes Wi-Fi : Free Has TV : No Waiter Service : Yes Caters : No
Mary H.
We had to wait 45 minutes on a 15 minute wait. Under staffed on a day that they are having a promotion. Tables empty and lobby full with people waiting to be seated. We arrived at 4:45 pm and as we are waiting 3 employees leave. Now they are trying to rush me. Won't come back to this one.
(1)Vicki F.
Picked up some lunch Togo. We had 2 omelets and a country fried steak. All tasted great except. I asked for no hasbrowns in my big steak omelet. I can't have starches so I thought an omelet would be the perfect option. Unfortunately, it came with hash-browns inside. Even though I specified very clearly when placing the order I couldn't have hash browns. I did my best to scrape them out but was very disappointed. I love Ihop and come very often with my family. I often choose not to go to this location because the service tends to struggle. I heard they are under new management so I am hoping it will improve. But so far I am not impressed. I thought if I got takeout I wouldn't have to worry. But it still managed to no be right.
(2)Karen L.
I came in for breakfast about 10:30 while waiting for my car at Big O Was seated right away, my waiter Nathan was friendly he had no problem swapping items on my order which was delicious. He came to check on me several times. I came in with a big circle K drink. I did not order a drink here and he offered to refill it. I work in customer service and he was tops. Thank you Nathan and I Hop
(5)Alex R.
Okay I came in at 2 am. Our server waited 20 minutes to even approach us, took another 15 minutes for her to bring the drinks, then took one of the drinks away and didn't bring another one. She yelled at another table in front of us and it took over 25 minutes to receive our food. I would not recommend this Ihop! I really think she is intoxicated or high on something! She can't remember anything you tell her ! I've never seen anything like this and I'm a server ! So I'm not a critic at all! This is just so horrible ! I hope management really look at this yelp because she needs to be off the floor
(1)Bob S.
Me, and my family were coming back home from a vacation out of town and we decided to stop in at IHOP for breakfast. Our server Nathan didn't know where any of the menu items were and he seemed stiff and nervous. When the food finally came, all of ours was good except my daughter's. She is 12 years old and she doesn't order off of the kids menu anymore, and besides the guy should've known that she is almost a teenager and probably doesn't order off the kids menu...anyways, she ordered the chicken and waffles. It was supposed to come with 4 chicken strips and a whole waffle, instead she got half a waffle and two chicken strips which is obviously not a full meal for a 12 year old, so I told Nathan and then he said he accidentally typed in the kids chicken and waffles. Overall, it was good, but it could have been better if we had a different waiter/waitress.
(3)Dub L.
The worst. Terrible service & gave me food poisoning- broke out in hives after having their fish and chips :'(
(1)Robert B.
Last time i will go to any!!! Ihopagain,.tried it again and must be stupid to go to ihop, breakfast last time was horrible and this location is the worst!! Cold coffee, bacon that was served almost raw, its nothing more then inside fast food dining in the worst way!
(1)Mel W.
I dont expect much when it comes to chains in terms of fresh veggies but, i ordered a garden omelet anyhow. The veggies tasted so fresh and the dish was really light. Service was mediocre for a not super packed restaurant but, it wasnt terrible either. All in all, a delicious Sunday breakfast.
(3)Amber F.
I've been to this location many times. Always super busy on weekends with wait times. Service is moderate. There are areas that need improvement but overall, not too bad. Food is average. Nothing I couldn't make at home. Biggest complaint is the coffee is usually old and the scrambled eggs are the fake kind. All in all, just your average breakfast place.
(3)Ciara V.
Service wasn't that great, and the french toast wasn't really much more than literally toasted bread with no flavor.
(2)Miriam H.
Great service, didn't wait long for our food, and weren't rushed after our meal to pay! Food came just as we ordered didn't need to send anything back, and our drinks were never empty! Good place for breakfast or dinner! :)
(4)Christine T.
I've been to other ihop locations, but this one seems to be sub par. We were seated quickly, and the waitress was ready to take our order immediately. Our waitress was super awkward and the service was poor. She must have asked us what we would like to order about 3 times in two minutes. Are we not allowed to look over the menu? I ordered the strawberry banana french toast because it looked and sounded amazing on the menu. I was severely underwhelmed. If sugary syrupy half frozen strawberries on thinly sliced bread is your thing, you might love it! When checking out, they were trying to tell me I needed an ID to use my visa debit card. They hassled me for about 10 minutes over a $10 purchase. It wouldn't have been a big deal, but my ID was at home. Visa strictly prohibits merchants to require and ID with a signed debit card, so I didnt bring it. Get it together ihop. I gave two stars for cleanliness, but I won't return.
(2)Lilia M.
If you want super slow service, Luke warm food, forgetful waitress, bugs in your water....you've found your restaurant!
(1)Brian C.
The service is better on the weekends I noticed, but staff is very helpful and friendly.
(4)Jimmy W.
This place is a typical breakfast chain that are run very efficiently. The food is quite ordinary but will meet expectations of many church going people. The servers are very fast, friendly, and efficient which is what is expected from a typical family style diner. The server was one of the ladies who can hold many plates on her hand which is rare these days. You will expect a 20-45 minutes wait on a weekend so make sure you go on a weekday to get great services.
(4)Paul B.
Best hangover food at any hour ! Bacon scramble is the way to go
(4)Sherry L.
Best place in Gilbert for breakfast. Food was great and service was superior. Thanks
(5)Joni P.
Very poor service, couldn't get clean silverware to save my soul. Food was fair.
(1)Karrie K.
The young girl working overnight should not be working alone. There were 3 tables in the restaurant. Took 10 minutes to get drinks, then 2 more tables walked in. 25 minutes after being seated we still had not had our order taken so we left cash for the drinks and left. I heard her tell another table it was just her and a cook but come on, go to your newest tables, grab a drink order, take your tables who have been there longer orders and take everything out at once. Running back and forth to the kitchen for one tables drinks at a time is just a sign you shouldn't be serving. Multitasking is essential and if you can't handle all of 5 small 1 and 2 top tables at once, thats pretty bad.
(1)Mina R.
We got horrible service before we even got sat. It was late and we worked all night. We just wanted some food and a place to talk. It is right across the street from our house so we thought it was perfect especially seeing it was three in the morning. The server was annoyed that we were even standing there. We refused to sit and continue getting horrible service so we went to Dennys instead.
(1)Lorna G.
So yesterday we went to this IHOP and I have to tell you I was so waiting on long wait and even longer serving times. Much to my surprise it was my best visit ever. Wait time was long but expected it was 9am on Saturday morning I knew what I was in for. Now the surprise I have been here many times and wait time to get food had made me irritated on several occasions. I was served by a nice young man and received my meal faster than I have ever had in all my previous visits. The food was extremely tasty. I just wanted to say what ever has changed to make this franchise better I give a big thumbs up. Thank you wait staff, cooks and management. Yummy.
(3)Keri F.
Ok so its Superbowl Sunday and we waited 20 min for a table for two. Reasonable given the day and location. Although this place was slammed they managed to handle it nicely with a smile in their face. We were seated and waiting for about 10 min as my husband and I already knew what we wanted we were approached by a very nice waitress named Lorena O. in a very busy section. She was nice, friendly, and and seemed calm for as busy as it was. She polity took our food and beverage order and was very quick to return with our drinks. Although we were surrounded by huge tables she was on top of our refills and food order. She was very prompt with our bill bit with out rushing us yo leave. Overall I enjoyed my Sunday morning breakfast.
(4)Robin C.
Been here many times but tonight was a huge disappointment. They weren't busy so you would think that we wouldn't have to wait over 30 minutes for the food to arrive. They brought the wrong food for me and then corrected my order. By the time I got my food, 55 minutes after we sat down, my husband was just about finished with his food and I could barely eat because I had filled up on my drink. Not a happy camper today. The waitress didn't even bother with a drink refill until we asked twice!
(1)Brandy S.
I don't know why I keep giving this location a chance. Most of the time I go in we end up having to wait forever to be seated. But today it only took about 5 minutes. It's still a long time but it's better than 20-30. I don't even know where to start. They are never busy but the place is always trashed. It took a server to clear off a couple tables in the time we were there. The server we had was very slow. She came up to us not too long after we were seated but then it took at least 10 minutes to get our drinks. Then she finally took our order. That didn't take too long to come out but we had ordered onion rings as an appetizer and they only came out a couple minutes before our dinner. The food was ok. But then not even a couple bites into our dinner she already brought us out check. I felt rushed. And we saw the server only a couple of times. The service is horrible and the food is mediocre.
(1)Sharisa W.
Horrible service. My husband and I went there for breakfast and were told there was a 15-20 min wait. There were no available seats inside, so we sat outside (I'm in my 7th mo of pregnancy and didn't feel like standing). 20 min later, a host came out and asked another party of 2 (who got there after us) if they'd like to sit outside, and if so, they could seat them immediately. They never came out with that offer for us. 20 minutes after that, we were still waiting. Meanwhile, the multiple parties who arrived 5-15 minutes of us all got seated. I'll never go to this iHop again.
(1)Cheryl B.
I don't often go to IHOP because something about this place screams all I want to eat is Pancakes, of which I for some cursed reason can't consume pancakes, french toast, or waffles so what would be the point in going. Although the other week I was taking my son home and wanted to spend some extra time with him and IHOP was close, open and convenient , of course he's always willing to eat. From the moment we walked in we were greeted by the hostest with the mostest, super friendly, funny and sat us right away. Our waitress Cristina got our menus, drinks and checked a few times if we were ready to order, although distracted by our conversation it took us some time to order she never made us feel rushed. My son ordered breakfast with pancakes(shocking I know) I ordered fries and dessert to share when he was done. I think I blinked and his food was gone, and our waitress waited to put the dessert in until we were ready. Holy cow, the fried cheesecake with caramel and whip was scrumptious, I resisted licking the plate and joked with Cristina who said she saw a customer to that once, too funny! Good times, good food, good service! Hold the pancakes please!
(4)Elina A.
Come here when you want a generic breakfast. The crepes were great. Everything is just good, nothing incredible, but will live up to your expectations of iHop.
(4)Michele L.
On top of waiting forever to be seated, I had a coupon going in and it disappeared while I was eating their terrible pancakes
(2)Mike W.
IHOP is one of those places you go to knowing its probably not going to be good but even then you get disappointed. The crepes were really bad but the pancakes were ok. The waiter was nice but the girl up front was really rude and had a "don't bother me" attitude. Just typical IHOP.
(2)Johan B.
Left after waiting 50 minutes for my food.
(1)Holly H.
oy. Okay.... So I was DESPERATELY craving pancakes, and so I decided that I would give IHOP another shot... and I wish I hadn't. I went to IHOP on Tuesday, unaware that apparently it was national pancake day. Still, I got right in, almost no wait at all... And that's where all positives come to a screeching halt. I ordered a splasher (strawberries, oj, and sprite) and I'm fairly certain more drink was on the outside of the glass than inside of it; it was impossibly sticky. I ordered the split decision breakfast, and asked for cheese on my eggs. When I (finally) got my food, the eggs were lukewarm and had some weird, congealed version of provolone cheese. I picked off the plastic-y goo and attempted to consume my breakfast. (The best part of which were the sausage links... at least they were warm). When I got my ticket, I saw that I had been upcharged $2.99 for getting provolone cheese. $2.99! So, with ticket in hand, I went to the counter and let the cashier know that I was never told of an upcharge and furthermore, I couldn't even eat the eggs. She said "Oh, sorry" and removed the charge. I am not sure why I keep trying to give this place another chance... I think it's time to give up on it.
(1)Tara E.
This place deserves 0 stars. I'm incredibly surprised that based off the reviews nothing has been done about this establishment. I came in with my friend and stood at the front counter waiting to be seated for 10 minutes. I could understand this kind of wait if they were busy, but it was silent and all we could hear standing there was the obnoxious chiming bell in the back notifying the employees that customers came in side. Even after hearing the bell repeatedly no one came to seat us. Finally a employee comes strolling out of the bathroom and her response is "oh, no one seated you"? Finally she walks us to our seat and hands us menus telling us our waiter will be with us soon. So we sat for a few more minutes and heard a few employees talking about customers behind us. Our waiter finally appears walks by our table shrugs and says "ehh I'll get them in minute". We instantly decided to leave because it was apparent this restaurant didn't want our money. As we got in the car I looked in side to see 3 employees at the front counter all smiling and talking about the fact that we left. Drove a few miles down to the IHOP on power where we were seated right away and had great customer service. Our waiter here was actually professional. Even watched him help an elderly woman out side.
(1)Dustin H.
Decent breakfast but there was soooooo much sugar in the iced coffee! We felt like we were actually hallucinating! Ordered a waffle with bananas and pecans, was disappointed to find out the pecans are also covered in sugar. Seriously, sugar everywhere..
(3)Aaron M.
oh now i remember why ihop is gross... i got the tbone steak and egg, worst steak ive ever had.. i think my daughters decent french toast was better...
(1)Adam G.
took my wife and 3 kids for breakfast at dinner time. The employees were very nice and helpful but....my wife found a long hair in her eggs, they forgot to take the kids meals off the cost (kids eat free happy hour) I gave the waiter $10 for being so polite but then they charged my card twice. I then sat on hold for 10 minutes the following day to try to resolve. the manager said I would have to bring my bank statement in so she could send it to corporate and get it fixed. What a nightmare.
(1)Nicole P.
Yes, agreed, it is a chain restaurant. However, it is convenient and the food is not bad. I must say the servers must be challenged by the crowd that flocks in, especially during the weekend. I have never seen a server just hanging around, they are always moving. Ok, occasionally they may make a mistake, so what? Who hasn't? I love the patio, eating outdoors has a special feel to me. I have been a goer of IHOP for many years. I hope it i s around for a long time to come.
(4)Christa D.
Love coming here! Always served quickly. Saturday AMs can be super crowded but it is like that for most breakfast places. Nice atmosphere, awesome waiters, and great food! I marked it down because once in awhile the food takes longer than I would like.
(4)Lillie H.
Out of pure convenience would I ever eat at a chain restaurant for breakfast but for that factor alone IHOP will suffice. Nothing seems to have an overly personal touch, however like some have quoted before its pretty quick great hangover food.
(3)Sandra D.
The thing about IHOP is that you usually know what you're getting when you go there. It's not the best breakfast food, but it's consistant. The service at this location has always been quick and we leave all ready for a nap.
(3)Christopher C.
I love ihop. But this one is terrible. I finally decided to try pancakes there and asked if they had real maple syrup. I was told they did and didn't believe them so argued with waiter. He went to the cook to ask and came back saying the hot syrup was real maple. So I trust that advice. Immediately I got a reaction and felt lethargic. Told manager about it and he didn't seem to care that I had an allergic reaction to the false information provided by the staff. Other times I love the tossed salad with chicken. Description says it is tossed with yellow mustard. Normally, at other places it is tossed like it is described. At this one however, they just give it to you on the side. Small nitpick I know, but if you describe something as tossed in he menu, it should be tossed. There are several other examples of bad service and food. I will not be coming back to this terrible restaurant. And I suggest everyone else turn away as well.
(1)Deanna B.
IHOP isn't the best place to go if you are hungry! Its the worst place! I had to wait for my food after I ordered for 30 minutes and when it finally came it was cold!!! I had to send it back so it could be warmed, that took so long and I ended up leaving hungry!! Augh!!
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