Wow. We were all excited a barros opened close to our house. Were we ever disappointed. We ordered a thin crust pizza that took like 30 minutes, and it came out uncooked and greasy. When we politely complained and asked if they could cook it more, the 18something manager on duty came back to our table and actually argued with us. To the point of being a real bitch. We told her to forget it, didn't eat the liquid dough pizza, and left. We had 8 in our party, and we all vowed we would never ever step foot in a barros again. And let everyone know about our experience. That manager probably does more damage in a week than can be imagined. Hope the owner figures it out before this place is the empty shell it was on power rd. We'll stick with blue32.
(1)
Heather F.
I had visitors in town and we decided to give this new pizza joint a try. We came in at 1 pm. The dining area had only two other guests. We ordered at 1:10 and received two gluten free pizzas at 2:02. It was anything but enjoyable trying to have a nice conversation with my guests while our 4 year olds were getting hungrier by the moment. I can eat gluten so just ordered two individual slices which they handed me straight away but they sat there for 52 minutes while I waited for the rest of the tables food to arrive. There was no apology or explanation. I asked about 30 minutes into it if the food would be coming out soon but she said she would check and never came back. It would have been some consollation if the gluten free pizza didn't resememble cardboard with toppings. I was embarrassed and felt bad that they left hungry.
(2)
Anthony M.
Food is good for the price. Placing an order can take forever, the teenagers working the front are always slow and rude. Slight change in associate attitude this place could be a 5 star.
(3)
Jonathan G.
Ordered the Barros special and for the second time in a row it's been horrible. They don't give you all the toppings as they did before, they skimp and just cover the few that they do put on with mounds of cheese. I've loved Barros since 1990 but it's either this location or they are trying to save money due to all the new opening locations. I definitely wouldn't recommend this location.
(1)
Mark G.
Ordered pizza and cheese bread last night and it was subpar. I called my order ahead of time and when I arrived, they lost my ticket and had to wait for the food to be made. When I got home, the pizza was extremely greasy and some of the cheese bread didn't even have melted cheese on it. Not a fan!
(2)
Jason R.
This is one of the best examples of what cheap corporate pizza is. Pre made crust disks topped with cheap ingredients.
(2)
Brian K.
Food is usually pretty good but service can be dreadfully slow. Ordered takeout and they never made the pizza.
(2)
Kelly B.
Yum yum yum. We've been coming here for a while now. The pizza has always been the usual Barro's yummyness. We usually get some wings and a lg black olive and pepperoni. It's always good! The girls at the counter are always nice. My son loves to play in the arcade and they even gave us our money back when one of the machines took his money.
(5)
Martin F.
Bad service, i missed the queen creek location. We arrive late like 9.30 the sign said they close at 10 but they said we can only do carry on since the dining room closes at 9.30. When we left at 9.55 there were people at the dining room still seated and eating. Unlikely to come back.
(1)
Diane K.
Went to Barros for the first time in a long time. We were very pleased. Got both a regular and a gluten free pizza as well as wings. Other then the employee at the register seeming new the service was good as well as the food.
(4)
Joe D.
Let me cut to the chase. This place sucks! When they closed the Power and Queen Creek location figured this location would be the same. It's just down the street. Not at all. We ordered a number of times and it's just well below average. Last night ordered two pizzas and one had no cheese. We get the delivery and no cheese and also no freakin sauce. Basically, cardboard with toppings. Called and they connected me to manager and he said he'd get another one out. Get that and at the door looked in the box to find the exact same thing. No sauce. Seriously, who's in the kitchen the three stooges. Told the guy to take it back and tell the manager. Never heard anything, no call and so no reason to ever spend another dollar at Barros at any location.
(1)
Tray B.
The food was good. We had ravioli w/ meatballs and I'd definitely order again. For appetizers we had wings that passed my girl's infamous tough standards. Salads were "so-so", although my girl gave them a failing grade. I give this place low scores for atmosphere, very young crowd and having to go back up to the line to order more beer. Enjoy.
(3)
Karla M.
The new location of this Barro's (in the Lowes parking lot off Queen Creek Rd and Higley) was really well done. The dining area is really nice with many more tables. I had the lunch special two slices and a drink. I am only rating 3 stars because I feel like they can serve hotter food. My food was barely warm and was sitting in a little case for who knows how long. I have experienced the from this restaurant before, many times actually, and it was really good, hot and fresh. I know they could do that at lunch somehow.
(3)
Jim P.
We've always ordered the gluten free pizza from this location and noticed the crust was different tonight. Apparently, per phone conversation with a manager, this location has recently switched to a new crust not the UDI's crust Barro's advertises on their menu and website. The pizza was greasy and the crust tasted sub-par...needless to say it hit the trash. Celiac disease customers will be disappointed .Booooo to you Barros!
(1)
J H.
Just ordered - good delivery time and pizza + wings were very good. Second time ordering from here since we moved into the neighborhood. So far no issues encountered by prior raters.....
(4)
Holly G.
Every Saturday is Pizza night, our choice is Barro's without a doubt. They answer phone very politely and they are efficient. I usually order for pick up and I have had nothing but excellent customer service from them from the phone to the store. Their pizza is so good and I love the antipasto salad. I am glad they moved closer to our house! I highly recommend Barro's,
(5)
Russell V.
Worst Barrows that I have ever been to. Service sucked. Pizza slices were smaller than any other Barrows I've been to. Me and my 10 year old son went in for lunch and he wanted a slice of cheese pizza. The counter girl said it would be out in 8 minutes. 30 minutes later I had to go up to the counter and ask what the heck my son is starving and I finished my food 20 minutes ago. Five minutes later they finally brought him his slice. I was excited about this Barrow opening up in the neighborhood but I think I won't be back. I wasn't even offered an apology.
(1)
Carlos F.
I was there tonight and unfortunately received bad customer service...ended up walking out
(1)
C J.
I ordered a Barro's special pizza which was good. Crust was light and lovely. Unfortunately, I ate all of it before my boyfriend's spaghetti arrived 45 minutes later. We had to ask two different girls behind the counter for an ETA on his food before someone brought it out. He ended up boxing up his food to eat at home. Overall, the food tasted good but they have a few kinks to work out with service. We'll be back because there aren't that many places to eat nearby. Everyone in the 85297 you know what I'm talking about.
Takes Reservations : No Delivery : Yes Take-out : Yes Accepts Credit Cards : Yes Bike Parking : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Noise Level : Average Alcohol : Beer & Wine Only Outdoor Seating : Yes Wi-Fi : No Has TV : Yes Waiter Service : No Caters : Yes
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Brian N.
Wow. We were all excited a barros opened close to our house. Were we ever disappointed. We ordered a thin crust pizza that took like 30 minutes, and it came out uncooked and greasy. When we politely complained and asked if they could cook it more, the 18something manager on duty came back to our table and actually argued with us. To the point of being a real bitch. We told her to forget it, didn't eat the liquid dough pizza, and left. We had 8 in our party, and we all vowed we would never ever step foot in a barros again. And let everyone know about our experience. That manager probably does more damage in a week than can be imagined. Hope the owner figures it out before this place is the empty shell it was on power rd. We'll stick with blue32.
(1)Heather F.
I had visitors in town and we decided to give this new pizza joint a try. We came in at 1 pm. The dining area had only two other guests. We ordered at 1:10 and received two gluten free pizzas at 2:02. It was anything but enjoyable trying to have a nice conversation with my guests while our 4 year olds were getting hungrier by the moment. I can eat gluten so just ordered two individual slices which they handed me straight away but they sat there for 52 minutes while I waited for the rest of the tables food to arrive. There was no apology or explanation. I asked about 30 minutes into it if the food would be coming out soon but she said she would check and never came back. It would have been some consollation if the gluten free pizza didn't resememble cardboard with toppings. I was embarrassed and felt bad that they left hungry.
(2)Anthony M.
Food is good for the price. Placing an order can take forever, the teenagers working the front are always slow and rude. Slight change in associate attitude this place could be a 5 star.
(3)Jonathan G.
Ordered the Barros special and for the second time in a row it's been horrible. They don't give you all the toppings as they did before, they skimp and just cover the few that they do put on with mounds of cheese. I've loved Barros since 1990 but it's either this location or they are trying to save money due to all the new opening locations. I definitely wouldn't recommend this location.
(1)Mark G.
Ordered pizza and cheese bread last night and it was subpar. I called my order ahead of time and when I arrived, they lost my ticket and had to wait for the food to be made. When I got home, the pizza was extremely greasy and some of the cheese bread didn't even have melted cheese on it. Not a fan!
(2)Jason R.
This is one of the best examples of what cheap corporate pizza is. Pre made crust disks topped with cheap ingredients.
(2)Brian K.
Food is usually pretty good but service can be dreadfully slow. Ordered takeout and they never made the pizza.
(2)Kelly B.
Yum yum yum. We've been coming here for a while now. The pizza has always been the usual Barro's yummyness. We usually get some wings and a lg black olive and pepperoni. It's always good! The girls at the counter are always nice. My son loves to play in the arcade and they even gave us our money back when one of the machines took his money.
(5)Martin F.
Bad service, i missed the queen creek location. We arrive late like 9.30 the sign said they close at 10 but they said we can only do carry on since the dining room closes at 9.30. When we left at 9.55 there were people at the dining room still seated and eating. Unlikely to come back.
(1)Diane K.
Went to Barros for the first time in a long time. We were very pleased. Got both a regular and a gluten free pizza as well as wings. Other then the employee at the register seeming new the service was good as well as the food.
(4)Joe D.
Let me cut to the chase. This place sucks! When they closed the Power and Queen Creek location figured this location would be the same. It's just down the street. Not at all. We ordered a number of times and it's just well below average. Last night ordered two pizzas and one had no cheese. We get the delivery and no cheese and also no freakin sauce. Basically, cardboard with toppings. Called and they connected me to manager and he said he'd get another one out. Get that and at the door looked in the box to find the exact same thing. No sauce. Seriously, who's in the kitchen the three stooges. Told the guy to take it back and tell the manager. Never heard anything, no call and so no reason to ever spend another dollar at Barros at any location.
(1)Tray B.
The food was good. We had ravioli w/ meatballs and I'd definitely order again. For appetizers we had wings that passed my girl's infamous tough standards. Salads were "so-so", although my girl gave them a failing grade. I give this place low scores for atmosphere, very young crowd and having to go back up to the line to order more beer. Enjoy.
(3)Karla M.
The new location of this Barro's (in the Lowes parking lot off Queen Creek Rd and Higley) was really well done. The dining area is really nice with many more tables. I had the lunch special two slices and a drink. I am only rating 3 stars because I feel like they can serve hotter food. My food was barely warm and was sitting in a little case for who knows how long. I have experienced the from this restaurant before, many times actually, and it was really good, hot and fresh. I know they could do that at lunch somehow.
(3)Jim P.
We've always ordered the gluten free pizza from this location and noticed the crust was different tonight. Apparently, per phone conversation with a manager, this location has recently switched to a new crust not the UDI's crust Barro's advertises on their menu and website. The pizza was greasy and the crust tasted sub-par...needless to say it hit the trash. Celiac disease customers will be disappointed .Booooo to you Barros!
(1)J H.
Just ordered - good delivery time and pizza + wings were very good. Second time ordering from here since we moved into the neighborhood. So far no issues encountered by prior raters.....
(4)Holly G.
Every Saturday is Pizza night, our choice is Barro's without a doubt. They answer phone very politely and they are efficient. I usually order for pick up and I have had nothing but excellent customer service from them from the phone to the store. Their pizza is so good and I love the antipasto salad. I am glad they moved closer to our house! I highly recommend Barro's,
(5)Russell V.
Worst Barrows that I have ever been to. Service sucked. Pizza slices were smaller than any other Barrows I've been to. Me and my 10 year old son went in for lunch and he wanted a slice of cheese pizza. The counter girl said it would be out in 8 minutes. 30 minutes later I had to go up to the counter and ask what the heck my son is starving and I finished my food 20 minutes ago. Five minutes later they finally brought him his slice. I was excited about this Barrow opening up in the neighborhood but I think I won't be back. I wasn't even offered an apology.
(1)Carlos F.
I was there tonight and unfortunately received bad customer service...ended up walking out
(1)C J.
I ordered a Barro's special pizza which was good. Crust was light and lovely. Unfortunately, I ate all of it before my boyfriend's spaghetti arrived 45 minutes later. We had to ask two different girls behind the counter for an ETA on his food before someone brought it out. He ended up boxing up his food to eat at home. Overall, the food tasted good but they have a few kinks to work out with service. We'll be back because there aren't that many places to eat nearby. Everyone in the 85297 you know what I'm talking about.
(2)