Staff was friendly, fast and ingredients were fresh. Had chopped salad which was WONDERFUL! They were very busy; 16 folks ahead of me. But busy = high food turnover so I was still a winner! First time here but watching my calories and will return.
(5)
Halleigh S.
I have been here a few times now and each time my service is lacking. The employees are extremely rude and in attending. I am the first customer of the day and there is bread crumbs and meat on the floor in the lobby.
(1)
Sara T.
Came into subway because usually its a good place to go for sandwiches. I got two footlong sandwiches and two kids meal for my kids. The staff started messing around behind the freaking counter. the girl gives this guy named Ali the kids meal sandwiches and he starts messing around with it rolling it around in his hand like its a ball. he made a joke oh maybe we should give it to you for free. I said yeah maybe you should. He didnt even put the kids of sandwiches in a bag at first I had to ask him to put it in the bag. I also had to ask him what else came with the sandwich because all he was going to give me was the sandwich for the kids. no apples nothing. I thought it was very disrespectful and rude I will not come here ever again.
(1)
Cierra I.
My family and I decided to stop for some quick subs on our way out to Sedona. As the 7 of us enter the door we are greeted by a "oh no, oh no is this really happening" from behind the counter. I guess from the amount of people we came in with? As the first of our group approaches the counter, the young man behind asks "what kind of bread?" She answers and he states they are out of that bread. As mom starts looking for a new one he yells out Just kidding! And proceeds to take the order very obnoxiously. He moves her sandwhich down the line and screams NEXT as rudely as possible. I begin to tell him what I want, trying to ignore his behaviour but he still managed to piss me off. I say provolone cheese and he responds back in a mocking "asian" voice "you want asian cheese, I invent asian cheese" meanwhile my Japanese husband is taking great offense to this young boys racial slur. And then decides to speak up and tell the boy to just make the sandwiches. As more and more rude things are said from this employee, we finally got to finish up our order (minus one sandwich from my angry husband who didnt want that boy touching his food) we begin to pay, and also complain to the cashier about how rude that boy was and that someone should talk to a manager about him keeping his job. As we are laughed at I decide nothing will be done of it. Just keep in mind here not only did this review come from a waitress. But also a cook, a manager and another waitress who all agreed if ever treating our customers with such disrespect we would be fired on the spot. Especially with some of the asian comments that were made.... This was about 5:30pm on sunday night
(1)
Susie T.
Subway food is pretty standard throughout the franchise, what irks me is the total lack of emotion, engagement or motivation we get from the employees in this particular Subway. It sems to be a struggle to get it "your" way and the slightest change is met with an extra charge! I disagree with the previous review in that Camp Verde Subway is always consistent, they remember us and how we like our order, smile and say hello, even when it is a new employee and generally work their tails off....not stare off into space like Cottonwood employees.
(2)
Kelly P.
I love subway as a healthier alternative to fast food when we are in a hurry. I have had so many bad experiences with this subway store because of one employee. After today's experience I am done! My kids really wanting subway so we made plans to go between errands. I am on a low calorie diet and I knew subway had healthy options and I remember seeing the nutritional info posted. We walk in and I see he is working. I want to leave right away but my kids are so excited to have subway for lunch. I do not know this employee so I know it is not personal he is just ride. I am first in line and he asks me what I want. I ask if I can see the nutritional info before I order. Without making eye contact he said "we don't have one, we used to have one you can look in the trash! " ok no thanks I will look it up on my phone. I sit at a table so others can order then get in line when I have made my choice. I placed my first order then asked for another one the same only different bread. He put swiss cheese on it and I asked for pepper jack. I asked if I could have it with pepper jack he said "cheese is cheese" then took it off my sandwich and threw it back in the cheese bin. He made another sandwich then went to the next customer. I told another employee I needed one more sandwich. He hurried to get my last order and slid the sandwich down the line. My daughter asked can I have cheese on it? Can I have it toasted? ? He could care less what she wanted. I think he is completely burnt out and hates every customer that walks in. Makes you feel like you are such a pain. If you hate your job don't work there.
(1)
John M.
It's Subway, is there really anything to review? All the normal Subway choices with the same varying levels of service depending on the employee working. I will say at least they have normal pricing, unlike the Subway in Camp Verde. They are very expensive in Camp Verde and don't participate in the $5 foot long program.
(3)
Burke F.
Had 6 kiddos with me that ordered sandwiches and I had a chopped salad. Bill was $62.00 - I was informed that they will not accept 100 dollar bills but do take 50 - so I could give them two 50 but not a hundred dollar bill (idiots). Also the chopped slide was - well nasty. They take all of the meat and cheese and veggies and put it into a plastic bowl and use a curved knife / chopper to chop the salad. I got minced meat, large lumps of mangled cheese stuck together and bruised greens. It began with good ingredients and they were mangled. Also we were lucky with a short line but in minutes the line was 15 plus minutes long. The staff are nice - but not well trained at all. A small amount of training and they could understand what a real 100 looks like as opposed to two 50s and be able to make a simple chopped salad and keep the line moving. Never more, not even for minced raven.
(1)
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Address :1100 S State Rt 260,Ste 14
Cottonwood, AZ, 86326
Sorry, Store hours have not been updated. If you are the owner of this restaurants. Please update the store hours.
Specialities
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Noise Level : Average Alcohol : No Outdoor Seating : No Has TV : No Waiter Service : No Drive-Thru : No Caters : No
Donna C.
Staff was friendly, fast and ingredients were fresh. Had chopped salad which was WONDERFUL! They were very busy; 16 folks ahead of me. But busy = high food turnover so I was still a winner! First time here but watching my calories and will return.
(5)Halleigh S.
I have been here a few times now and each time my service is lacking. The employees are extremely rude and in attending. I am the first customer of the day and there is bread crumbs and meat on the floor in the lobby.
(1)Sara T.
Came into subway because usually its a good place to go for sandwiches. I got two footlong sandwiches and two kids meal for my kids. The staff started messing around behind the freaking counter. the girl gives this guy named Ali the kids meal sandwiches and he starts messing around with it rolling it around in his hand like its a ball. he made a joke oh maybe we should give it to you for free. I said yeah maybe you should. He didnt even put the kids of sandwiches in a bag at first I had to ask him to put it in the bag. I also had to ask him what else came with the sandwich because all he was going to give me was the sandwich for the kids. no apples nothing. I thought it was very disrespectful and rude I will not come here ever again.
(1)Cierra I.
My family and I decided to stop for some quick subs on our way out to Sedona. As the 7 of us enter the door we are greeted by a "oh no, oh no is this really happening" from behind the counter. I guess from the amount of people we came in with? As the first of our group approaches the counter, the young man behind asks "what kind of bread?" She answers and he states they are out of that bread. As mom starts looking for a new one he yells out Just kidding! And proceeds to take the order very obnoxiously. He moves her sandwhich down the line and screams NEXT as rudely as possible. I begin to tell him what I want, trying to ignore his behaviour but he still managed to piss me off. I say provolone cheese and he responds back in a mocking "asian" voice "you want asian cheese, I invent asian cheese" meanwhile my Japanese husband is taking great offense to this young boys racial slur. And then decides to speak up and tell the boy to just make the sandwiches. As more and more rude things are said from this employee, we finally got to finish up our order (minus one sandwich from my angry husband who didnt want that boy touching his food) we begin to pay, and also complain to the cashier about how rude that boy was and that someone should talk to a manager about him keeping his job. As we are laughed at I decide nothing will be done of it. Just keep in mind here not only did this review come from a waitress. But also a cook, a manager and another waitress who all agreed if ever treating our customers with such disrespect we would be fired on the spot. Especially with some of the asian comments that were made.... This was about 5:30pm on sunday night
(1)Susie T.
Subway food is pretty standard throughout the franchise, what irks me is the total lack of emotion, engagement or motivation we get from the employees in this particular Subway. It sems to be a struggle to get it "your" way and the slightest change is met with an extra charge! I disagree with the previous review in that Camp Verde Subway is always consistent, they remember us and how we like our order, smile and say hello, even when it is a new employee and generally work their tails off....not stare off into space like Cottonwood employees.
(2)Kelly P.
I love subway as a healthier alternative to fast food when we are in a hurry. I have had so many bad experiences with this subway store because of one employee. After today's experience I am done! My kids really wanting subway so we made plans to go between errands. I am on a low calorie diet and I knew subway had healthy options and I remember seeing the nutritional info posted. We walk in and I see he is working. I want to leave right away but my kids are so excited to have subway for lunch. I do not know this employee so I know it is not personal he is just ride. I am first in line and he asks me what I want. I ask if I can see the nutritional info before I order. Without making eye contact he said "we don't have one, we used to have one you can look in the trash! " ok no thanks I will look it up on my phone. I sit at a table so others can order then get in line when I have made my choice. I placed my first order then asked for another one the same only different bread. He put swiss cheese on it and I asked for pepper jack. I asked if I could have it with pepper jack he said "cheese is cheese" then took it off my sandwich and threw it back in the cheese bin. He made another sandwich then went to the next customer. I told another employee I needed one more sandwich. He hurried to get my last order and slid the sandwich down the line. My daughter asked can I have cheese on it? Can I have it toasted? ? He could care less what she wanted. I think he is completely burnt out and hates every customer that walks in. Makes you feel like you are such a pain. If you hate your job don't work there.
(1)John M.
It's Subway, is there really anything to review? All the normal Subway choices with the same varying levels of service depending on the employee working. I will say at least they have normal pricing, unlike the Subway in Camp Verde. They are very expensive in Camp Verde and don't participate in the $5 foot long program.
(3)Burke F.
Had 6 kiddos with me that ordered sandwiches and I had a chopped salad. Bill was $62.00 - I was informed that they will not accept 100 dollar bills but do take 50 - so I could give them two 50 but not a hundred dollar bill (idiots). Also the chopped slide was - well nasty. They take all of the meat and cheese and veggies and put it into a plastic bowl and use a curved knife / chopper to chop the salad. I got minced meat, large lumps of mangled cheese stuck together and bruised greens. It began with good ingredients and they were mangled. Also we were lucky with a short line but in minutes the line was 15 plus minutes long. The staff are nice - but not well trained at all. A small amount of training and they could understand what a real 100 looks like as opposed to two 50s and be able to make a simple chopped salad and keep the line moving. Never more, not even for minced raven.
(1)