The food is what you would expect from P.F. Changs, but I am giving 5 stars for the awesome service we received. I came into the restaurant with a group of girlfriends on Friday night, the restaurant was relatively busy - but our waiter, Tyler, did a great job of making us feel important. He was consistent with filling our drinks and got all of our orders right (though a couple of my friends ordered specialized dishes). Simply for the service we received, we all agreed that it was the best experience we have had with the chain. Will be coming back on our next movie night!
(5)
Dayna C.
This place is where Asian fusion food goes to die a miserable lonely death of un-deliciousness. Everything that made PF Changs a go to Chinese food spot 15 years ago has completely disappeared. The food is sub par to say the least and I am positive the business survives on its ever aging senior regulars and young couples with coupons. I did not make it past my appetizer when I completely gave up on this place. The "handmade" steamed shrimp dumplings tasted soggy and frozen. I couldn't even taste the little micro bits of shrimp in the soggy wonton wraps because the dumplings arrived coated in a cold oily black peppercorn sauce. So.... Ummm ... Mister or miss chef ... What happens when you eat two tablespoons of whole black peppercorns in a sauce???????? I'll tell you, you can't taste anything to else for the next ten hours!!! Extraordinarily poor composition of sauce and plating. In addition to worst food I've tasted in years, the bar service was even worse. The bartender made it fairly clear she was "opening"'tomorrow and made cleaning and preparing the bar for the next day her priority over serving guests. Hopefully she ll be a better server tomorrow. If you have taste buds and care about your waistline, avoid this travesty.
(1)
Han L.
This particular location changed their happy hour seating policy. So if u are here for happy hour, you will have to seat at the Phoenix heat patio or at the bar! This policy does not make sense if the inside capacity is only 10%!
(1)
William L.
Ate here for a work event and while it definitely had space for a big group the food left a lot to be desired. The wait staff was attentive and always checking to see if we needed anything and the on tap beer selection was decent. I just wish they had more along the line of tastier food. Wasn't a huge fan of the honey chicken (overpriced in my opinion for what you got).
(3)
Nicole M.
We used to go to PF Chan's once a year or so, back in California. The meal was always good and we enjoyed ourselves. I told my husband I was craving Chinese food and this is where he took me. I was pretty excited. We were seated promptly, and we were asked our drink order right away. I was having trouble deciding on our meal (we always share) and the waitress (SUPER NICE) started on the egg rolls for us. When I finally decided on our Chang's spicy chicken, I called the waitress over, and she told me one second. she came back right away with our egg rolls. They were delicious!!! defiantly the best part of the meal. we waited a little while then got our chicken. When deciding what to order, I had mentioned to the waitress that I didn't want anything too spicy, and she advised against the kung pao chicken, and said the Chang's chicken won't be too spicy. It was pretty freaking spicy!! I couldn't imagine how spicy the kung pao chicken would be. They knew we were splitting the meal, so they separated the rice into two bowls for us. The presentation of the chicken was pretty lack luster.... it didn't look special, just chunks of chicken in an orangish sauce, and it tasted about as good as it looked unfortunately..... The only reason I am giving this two stars is because of our waitress. She was very personable and nice, but her positive attitude did not make up for the meal that we paid $25 for. it was worth $10 at most. Very disappointed. I guess we will just have to go back to the one in California next time we are there.
(2)
David K.
The service was good, the food was delicious. The only thing I can complain about is the pricing. I spent 18$ on a tiny bowl of rice, and a small plate of mongolian chicken. No drink, just water. Although I really enjoyed the food at my stay there, this is not a place I can visit again anytime in the future, when I'm left hungry after paying 20$ for a tiny meal.
(3)
Jamie B.
This is not a knock on PF Chang's, but on my last visit I realized that I like Pei Wei better. I would rather visit their fast casual restaurant, as it is basically the same food at a better price.
(3)
Craig P.
Same consistent good food and we had really good service this go around. What can I say, it is PF Chang's. This location serves up the same food and menu items you are used to. We did the lunch menu this time which is offered on Saturdays until 4:00pm in addition to the normal weekly menu. It is plus if you would rather have your own sized portion vs sharing a larger portion.
(4)
Norma Q.
My daughter likes to take my mom and myself out to eat. I had not been back to PF Chang in about a year. The wait time was about 45 minutes but I did not mind as I know their food is very good there. I had the Kaleidoscope rolls which is Ahi, salmon and kani kama. It tasted really really good. My daughter had the shaking beef and she loved it. My mom had some noodles that she loved also. I need to remember how good the food is there so I can come back more often.
(4)
Bill R.
This place is great and I frequent here often. The pot stickers are the best and the service at the bar is always quick and friendly. Drinks are strong and you cant beat the portion size. Priced well also
(5)
Bill N.
Regularly eat at PF Changs and frequently have the Shrimp Dumplings pan fried. Last couple of times we have eaten at PF Changs and ordered the Shrimp Dumplings we noticed that they have changed how they make them. They used to have chunks of shrimp mixed in with the ground up shrimp filling. The texture and mouth feel and taste were all different in the past from what they are now. Kind of disappointed in this appetizer now. It is not being made the same way it used to be made. Wondering if anyone else has noticed this.
(3)
Scott F.
I visit PH Chang's maybe once a year when I have a gift card to get rid of. The food is okay, but for what I order, usually vegetarian, I'm not too impressed. In my most recent visit I ordered some steamed vegi dumplings and vegetable lo mein. The dumplings were good and maybe even a newer item as I don't remember seeing them the last time. The lo mein was kinda overly saucy and could use some more vegetables. Honestly Pei Wei makes a much better fresher hotter lo mein dish. That's why I go there even without a gift card. Service was okay. Felt a little rushed and the server was a bit forgetful. Overall a good meal with no whopping complaints.
(3)
Deena V.
Still unable to find really good Chinese food, we thought we would try this again. Service, not great. She placed our food on the table and as she was reaching to place a plate in front of us she dropped it on the floor, It shattered everywhere! We had glass in our laps, as we were looking to see if there was glass in our food, she said "I don't see any glass in there" Fortunately we did not discover any glass in our food but I felt she should have replaced everything, that would have been excellent and expected customer service. If we had found glass this would be a very different review. We are forgiving people, I make mistakes at work almost every day. Needless to say, she did not get our usual 18 or 20% tip. As for the food. I really liked the wonton soup and the lo mein was good as was the cashew chicken. Too bad the experience did not match.
(2)
S K.
This place is good!! Never can go wrong with the lettuce wraps! It can be kinda of pricy tho.
(4)
Regal B.
We had a wonderful experience here. Our son is a very picky eater, but he ate so much here! The lettuce wraps are always delicious and the lunch specials are a really great deal. It's a large restaurant with a warm and inviting atmosphere. Can't wait to bring the little one back here again!
(4)
J P.
Had the 4 course prix fixe menu for two. Had the hot and sour soup. Ok. Not great, but ok. Had the chicken lettuce wraps. Actually pretty good. Had the beef and broccoli and kung pao chicken. Beef and brccoli was ok but a tad sweet. Chicken was pretty good. Oddly the rice was perhaps the worst rice I've had in a "Chinese" restaurant in recent memory (I classify PF Changs as a Chinese restaurant in the loosest sense of the word (I guess this also assumes that there are actually any Chinese restaurants in Az)). I can best describe it as being much like minute rice. Had the tiramisu for desert. Very very small serving...especially for two people.
(3)
April M.
What a PERFECT experience to make up for the past ones!!! I am definitely happy that we went to this location this evening!! We went later in the evening, so the location wasn't too busy. We were greeted and seated almost immediately by Barbi who actually ended up being our server. Barbi was busy as she was the only server left on the floor and though we arrived when she got a little bit of a rush; well, she treated us like we were her only table! Before I knew it, we had our appetizers along with a second set of our soft drinks waiting for us for when we finished our first!! I like that she did this because, she knew that she had gotten busy with a small closing rush and she prepared us to have everything we could possibly want so that we didn't have to wait!! Barbi continued to check on us throughout our meal and was just overall wonderful! She was friendly, polite, when I asked about certain menu items she took the time to explain regardless of the fact that she was busy. Of course the food was amazing but at this location; the food gets the credit it deserves by being brought to you promptly and with a friendly face! Was she busy with several tables? Sure. Did she give us just the right amount of attention to make sure we had a nice, intimate meal with just the right amount of service? Most definitely!! I would definitely return to THIS P.F. Chang's and definitely recommend to others. There were a few servers there who were closing down their tables and they took the time to help Barbi when needed (our appetizers) and they were just as helpful and friendly! *We had gone in with a gift card from our previous experience at a different location and I have to say overall I am pleased with the companies outlook on long term retention!! Sure, someone reaching out to say they are '..sorry to hear...' is always nice but them taking the time to try to allow us a nice relaxing dinner like paid for... well that is priceless!! Thank you to the Customer Relations team and Tawnya who helped us to finally find a great location and enjoy the wonderful meal and service!! Definitely will recommend this place to family and friends' for whatever events they may have coming up as well!! Barbi would be a great server for such events!!
(5)
Angela N.
I had such a lovely evening, with delicious food and great company. It is super cool that they have vegetarian and gluten free options, I am definitely a fan of that. The server was extremely personable & very knowledgeable about the menu. I started off with a Key Lime Pie cocktail, it was really sweet so I wouldn't do more than one or two but definitely worth a try. For the appetizer I did the Gluten-Free Chicken Lettuce Wraps and for my entree the Gluten-Free Lemon Chicken. Both were very delectable and I would definitely recommend both dishes. Unfortunately I was too full to get dessert this time, however if you go just for dessert only or have room for something sweet I would recommend the Banana Spring Rolls. Side note about this particular location: it is a very busy and the wait times can get a bit ridiculous. If they accept call ahead seating/reservations I would definitely recommend it, or just go at an odd time of day.
(4)
Lee A.
Ordered takeout for a meal with friends. The food was definitely delicious and met expectations - and a new dish we tried was the Dan Noodles. They were great! What really made this a great experience was that the gal who put together our order went above and beyond to make sure we had everything we needed. They were also generous when I a couple different coupons and gift cards in making sure everything worked out. Thanks!
(4)
Kristin B.
I haven't been to a P.F. Chang's in years and it was a pleasant welcome back (especially as a vegetarian now). They actually had labeled vegetarian options woo hoo! The flavors were great and I will be back again before too long I'm sure!
(4)
Brittany P.
Its been quite a while since I've been back to PF Changs, but our server, Brittany was great last night! Very friendly and easy to communicate with. My tofu lettuce wraps were wonderful! Not enough vegetarian options without making things complicated though.. Otherwise great dinner and will return. :)
(4)
Cameo W.
So good. The food is so good. Service is always good too. They've changed up the presentation on the lettuce wraps. I kind of miss the sauce being mixed at the table (I like to make mine extra spicy). Love the spicy greens beans too. Delicious and worth adding.
(4)
Jennifer F.
Just a 3 star review this time due to the unhappy service we received from the hostess and waitress Alicia. And then we had to send one of appetizers back. The manager was nice at least and our lunches were tasty.
(3)
Aditi P.
The Chicken lettuce wraps were awesome! So were the Almond and Cashew chicken and fried rice. Always, always opt for the Egg drop soup. :) Service was quick and prompt, we just had to wait for 20 minutes, but it was a Friday night so that was expected.
(4)
Vy L.
Average Chinese-American restaurant. As far as service goes, I live next door and gotta say this store cannot compare to the one in Vegas. The staffs here are not as friendly and enthused.
Blah. I love love love PF Changs (until last night). Used to live in Scottsdale and would order from the Camelback location ALL the time. I've ordered twice at this location now that I live in Chandler. We have our regular dishes we always order: chicken lettuce wraps, beef lo mein, shrimp lo mein & side of white rice. I worked all day yesterday (Easter) so decided to order my favorite Chinese takeout PF Changs since they were open and I didn't feel like cooking. I really wish I hadn't. Our lo mein was very overlooked and pretty much tasteless. I forced myself to eat my shrimp and veggies since I paid $30+ for this food, although my husband could barely get through a quarter of his beef lo mein. The best part of the meal was the plain white rice. My husband called to complain. We order the same thing all the time and never have we had mushy overlooked noodles. They manager could have cared less. He asked if we wanted them to remake it but by that time we were home and grossed out. He says thanks for calling and hung up. Didn't even offer us a free meal next time to make up for it. We will not be back to this location EVER.
(1)
C. S.
Crowded every time I've gone, but it's worth the wait. The first major down side is parking is limited. If you go on the weekend, be prepared to walk. You will likely wait quite a while for a table too. The pepper steak is wonderful, but it is SPICY! I had to ask for a mild version. Figured that out the hard way.... And it is spicier the second day! I ended up with a blister on my tongue because of the spice. Mild version = awesome!
(4)
Jen N.
Vegan's and Vegetarian's beware! The waiter we had asked the manager to give us a menu so we could make an informed decision... It took over 15 minutes to get the print out and he did not even give us vegetarian options just NO MILK NO EGG that was not helpful as the sauces may not be vegetarian, and there were chicken options on the print out he gave us! When we asked him a question about the menu like can we have the spicy asparagus he said: "well is it allergy or a dietary option?" He did not want to help us and he seemed bent out of shape to help us fine something to eat! We had veggie lettuce wraps that We order before we had the print out menu, so went somewhere else to eat! They have no idea what's in anything and they don't want to help you if you have special dietary needs! I will never be back to the Chandler location... as the there manager is terrible!
(1)
Andrew S.
**Carry-Out Review** I really do enjoy the food from P.F. Changs, so imagine my delight when I received a couple free gift cards. Not having time to dine-in, I opted for carry-out at this location closest to my gf's house. Pro's: -Courteous and efficient staff on the phone. They cut right to the chase, offered me the typical add-ons and gave me a time frame to arrive. -Delicious food! We ordered chicken lettuce wraps (never disappoints), cashew almond chicken (large chunks of chicken and tasty sauce), beef with broccoli (my personal fav). Con's: -Tardiness. I showed up on the later end of the arrival range and waited 10-15 more minutes. -Busy waiting area. The carry-out cashier is the bartender and there's not really a great place to sit or even stand if the bar is full. There is a small seating area but it's directly adjacent to diners, so rather awkward ("hey, mind if I steal an eggroll since I'm practically at your table") -The broccoli beef leaked all over the bottom of the bag. Unfortunate. Bonus points: -I was offered water a number of times. Mostly because I was standing in the way of the kitchen, but it was still nice of them to ask. -Very nice staff who apologized for my wait. Bottom line: Unless you absolutely need to do carry-out, this P.F. Chang's China Bistro is really set up to give you a wonderful in-house dining experience. Gift cards or not, take them up on that!
(3)
Stacy L.
They fail at carryout. Always an issue. Something forgot or timing issues. I do love gluten free options and dined at bar once and service was much better.
(3)
Alan D.
This location has never let me down. The management here is on point. There is always at least one manager walking the floor and even helping out with water refills, leading by example because every server is selfless and even when they are swamped they still all help each other out and make sure diners are taken care of.
(4)
K B.
So for...15 years I have described PF Changs to people as: "If I had to eat at a restaurant every day for the rest of my life, I'd choose PF Changs." Well...after my last several visits, it is no longer my favorite, and frankly, I don't even care if I ever eat there again. The chicken lettuce wraps have always been a MUST for me...but the last several times I got them, they were a smaller portion and different somehow. I don't know if there is a change to the recipe or they messed them up every time....all I know is I didn't feel impressed with them like I used to. Many times in the past I would eat lettuce wraps as my meal because I liked them so much...last couple times I didn't even eat 2 wraps. :( The shrimp with lobster sauce has always been my favorite. Sure, it looks like snot with shrimp and egg in it, but the flavor was always sooooooo good. Last time I went there were TONS of peas in it (there used to be just a few...enough to give it a hint of flavor and color), huge slices of mushroom that overwhelmed the flavor of the entire dish (there used to be little cubes that just gave it a teeny perfect touch of flavor), and when I asked about the recipe change the waiter said it has always been the same. Uhhhh....NO. No it has not, sir! I don't know how long you have been working at PF Changs but I have been eating the SAME DISH probably 80% of the times I have visited since 1999 when I moved here and discovered PF Changs. I can tell you that it is very very different and has changed within the last...6 months maybe. It's most certainly a change and not a good one. I didn't like it at all. To make matters worse, I ordered it on my birthday last month and didn't even eat more than a couple bites because I was so disappointed with the flavor. No use taking leftovers home when you have no interest in eating them either. It sucked. The beautiful Asian decor has always been appealing to me...one of my favorite parts of eating there. I used to imagine how awesome it would be to have similar decoration in my own home. But...they've recently begun remodeling to some kind of snooty contemporary crap. I don't like it at all. Feels very cold and Scottsdale-ish. On top of all this, there was the credit card debacle. I had to get a new card because of it. I know it's not their fault and they did everything they had to once they found out in order to prevent it from happening again. However, it was just another negative in about a 6 month line of bad PF Changs visits that put a bad taste in my mouth; literally and figuratively. I don't know if PF Changs business was down or if customers expressed some desire for all these changes, but whatever the reason, they have lost me as a customer. I'm sad about this. It was my absolute fave for 15 years.
(1)
Nalee P.
We've been to this location many times. Food was always great. The service this time was mediocre at best. Waiter forgot a drink order and the food took unusually long to come out. It was a little busy and we waited patiently for our food. Waiter never acknowledged us to let us know food was coming or kitchen was taking a while.. Nothing. The male manager asked how everything was and we let him know the food was taking a little longer than usual... When the food finally came out, we simply asked the Waiter to pack the food to go, we were ready to leave at this point. We were not mean or rude about it, we were just ready to go. Manager came over and had the NERVE to say,... "it's not a buffet, we do have to cook the food" Seriously!?!? Totally rubbed us the wrong way... Never ever going here again... NEVER!!
(1)
Jamie S.
Best dining experience in years! The food was very good. If I was to rate just the food, I'd give this location 4 stars. However, the exceptional service gets 5 stars out of me. We had a party of 6 that was filled with special requests, food allergies, etc. Our server Tyler was the most attentive, generous, and quick moving server I've ever had wait on me. He took care of all our needs and more. It's hard to please everyone in our group, but tyler left all of us incredibly happy with our dining experience. We will definitely be back.
(5)
Eric D.
Went in for a special night and just got appetizers. Got 2 of the calamari and 2 of the lettuce wraps. Wow, those 2 things are amazing. I have eaten here before and they are consistent. Of course I will go back!
(4)
Stephanie T.
I came here involutarily with a group of 10 for a family birthday celebration. Not my side of the family, of course, but it's one of the sacrafices you make when you get married. To psych myself up, I got there early to catch the tail end of happy hour. I was decently impressed with the black tea gimlet. It was served in a coupe glass, and the St. Germain made it sweet and smooth. I ordered the Buddah's Feast steamed because I didn't want to deal with the usual 5 pounds of water weight gain that comes from consuming quadruple the RDA of sodium in one meal. When our food was brought out, there was lots of confusion. The two servers started auctioning off our food, yelling down the table. One of the meals was wrong, and three other entrees came in its place. My entree was no where to be seen. I'm surprised they dropped the ball so badly. I thought part of the reason you eat at a souless, corporate grubateria was to experience a well-oiled machine that is able to execute orders correctly and efficiently. Splitting the checks was also a bumpy, drawn out experience. Hopefully, I won't have to come here again.
(2)
Emily H.
The two of us enjoyed the dinner for two. Service was great. Good tasty
(4)
Johnny L.
I do like PFC. I had the pork pot stickers and the shaking beef. Quite yum, It wasn't until my buddy received his dish (mongolian beef) that I realized his dish was what I wanted to order. Oh well. The beef lettuce wraps are worth ordering too - fairly scrumptious. Ya feel me?
(4)
Mark B.
Best service I have had in years. Took a party of 7 there. Never an empty glass. Seated promptly. Food was good. Will definitely go again. Tip well because they deserve it with their service. Skip the dump tepenyaki place down the road and get a real meal.
(5)
Michael B.
Four stars because the food and atmosphere was everything a Changs is suppose to be and it gets an extra star because our server Krystal was excellent and super attentive even though she was super busy. Great experience.
(5)
Michelle A.
Went here with my new family for Chinese New Years. Sat next to the kids and once they had their rice they seemed happy. It was late and they were tired. There were 12 of us including the kids so I think we tried most everything. Ok not everything but we had fish, shrimp, beef, chicken, fried rice, veggies and of course some yummy drinks. Dessert was fortune cookies. Mine said better luck next cookie. LOL!
(3)
Hailey S.
Okay this place is perfect. My favorite place. The food is always outstanding and the service is always great. I've never had a rude server. The food is kind of expensive but we go occasionally because the food is just so good. We are going tonight on a double date, they've never gone before so they must try it! My favorite meal is sweet and sour chicken :)
(5)
Dana B.
Tonight I would give it 4 stars. It was a busy night yet we were seated sooner than anticipated and served promptly. Good quality ingredients served hot. Flavorful dishes. Server was very good, we forewarned him we like a lot of their special sauce and he prepared a small bowl rather than their usual tiny bowl of it. Nice not to feel like you need to harass the busy server for more sauce. We will be back!
(4)
Katelynn And Sam L.
MY FAVORITE RESTAURANT ! I have NEVER had a bad meal here and would HIGHLY recommend ! Changs is a weekly meal for our family! Bar none, best bang for your buck! LOVE LOVE LOVE !!
(5)
Diego S.
I like to think of Chang's as the Area 51 of Asian dining. Mainly because the executive chef is constantly changing the menu, and whenever this happens, my favorite dishes become conspicuously absent from the menu. That is, until you ask the server for your menu-absent favorite. Ahem, excuse me, "What happened to the grilled salmon?" "Oh we still serve it - its just not on the menu anymore." Why is this, I wonder? Apparently, there was room on the menu for the shellfish disclaimer. And the peanut allergy disclaimer. And the gluten intolerance warning. And, how we should notify our server if anyone in our party has a food allergy. Oh, and I almost forgot, the undercooked meats warning - the one about how eating meats cooked rare may increase my chances of a foodborne illness. I imagine a conversation between Chang's lawyers and the executive chef going something like this: Legal team: "We're afraid we're going to need about six inches on the bottom of the menu for all the legal disclaimers, can you get rid of some of the entrees?" Executive chef: "I suppose I could pare down the menu if need be." Legal team: "Yeah, well start by losing the spicy eggplant with ground chicken - no one eats that shit, and get rid of that weird salmon dish too!" Chef: "Why yes, I believe I can get rid of those and a few more while I'm at it." [gigantic ass-kissing sound in background] I'm afraid we'll soon see a day when the menu has no food items at all - supplanted by a dining contract, replete with fine print, indemnification sections, and hold harmless clauses and all thanks to diners who are more hungry for lawsuits than they are a great dining experience. The world's getting weirder by the moment. In the meantime, if you like eggplant, they make one fine dish that kinda-sorta makes up for the legal warnings - the ones that also hoodged out my grilled salmon.
(3)
Tamar T.
I visit this location only twice and the reason I give this place 2 stars is because the first time that I've been there was exactly very nice: great food, great service. Just like you would expect in a dissent restaurant. The second time was awful!!!! If it was my only time there I wouldn't even give this restaurant 1 star if I could. The waiter was seems like his having a really bad day or he just didn't like me and my friend for some reason. At first his recommendation for the food was pretty flat and he couldn't explain any dish that had "traditional taste" in his opinion. Now yes I do get that sweet&sour or orange peel chicken is very popular in Chinese kitchen but it has nothing to do with his attitude that evening. He was rude, uninformative and always speak super fast and ran immediately off the table when he was done talking (and no the place wasn't packed at all). Me and my friend were complaining that the time we were waiting to get our entrees was too long and my friend mention that we are in a hurray. Then first we couldn't find our waiter for a while so we spoke with couple of different waiters to check for the food. When our waiter came by with his "cheerful" mood he decided that we didn't informative him that we are in a hurry and we are not waiting long enough. By the time It came it was 40 min from the time we order. I think 40 min it's a lot of time to wait for a fish and chicken. Even with the starters the gap between the courses was just too long and if the kitchen is on pressure at least the person that serves the food should be nice!! I told one of the employee about my experience that evening and he said "he will tell the manger". also explained him that I go to restaurants 3 times a week and I've never had such a bad experience in my life. When I finally ended my visit before I got out I asked from the host for a pen so I could sign my visa because the waiter was "too busy" too remember to bring one. I told her that I hope the other waiters are nicer but she couldn't care less. This is my very first time I didn't tip a waiter, if that's how I felt after this visit I feel that I need to share my experience. The only thing I can do is saying that the "traditional" sweet & sour chicken was tasty. And I would have come back for some more if I'll get treated better.
(2)
Kate D.
One of the best dining experiences that I've had in the area. The servers are incredibly pleasant and welcoming. The food is delicious! And when they accidentally threw away my leftovers, they offered to make me another dish to take home! Wonderful wonderful people.
(5)
Todd C.
A monthly staple of our eating habits the food is consistent, hot, usually quickly served and the drinks affordable. PF Chang's is however not an inexpensive night out. For a party of two with apps and drinks as well as your main course one should expect to shell out a quick $80-100. The early bird apps and drink specials can tame this some and soften the blow. Plan ahead as the place fills up quickly. My only negative comment would be the extensive "dust bunnies" behind the bar on the ceiling. Someone needs to look at the big picture a bit more and stay on top of things.
(5)
Jay M.
I haven't eaten here in a while but for some reason it sounded good so we dropped in for some grub last night. Wait time was 20-30 minutes and after 45 we finally found ourselves a table. They must have been understaffed, unusual for a restaurant on a Friday night, because there was plenty of tables available & no one was getting seated. Not really sure why other people were sat before us when they arrived after us but who knows how the greeters really handle things. Since we had plenty of time to study the menu ordering our food was handled promptly. The waitress was wonderful & quick to provide service. It took a while for the food to arrive so we had another bit of a wait. Food wise-it was great, appetizers, egg drop soup & our dishes came out great & we enjoyed the meal.
(3)
Kati K.
Every single time I set foot in this place I leave FURIOUS! The service is horrendous. The food is fine, nothing special. I got a gift card like two years ago and went in for dinner with my husband. I was disgusted by the wait, so I ordered take out instead. After waiting forever I got home and my order was wrong. I complained and was given another gift card. This time I ordered ahead and still waited 30 minutes (15 to be acknowledged, 15 for my food), but this time my order was correct at least. Then tonight I submitted my order online and then waited 15 minutes to be acknowledged and they told me they never received my order! No apology, no offer to put in an order, just " nope, it's not here". So I went to chipotle... Guess what, I got immediate friendly service. I'll never set foot in this restaurant again... I still have half a gift card left from 2 years ago, maybe I'll give it away or try another location. Total disaster.
(1)
Briana C.
If there was an option for zero stars I would absolutely use it. My friend had two gift cards that she received a couple years ago and called to make sure that they were still valid. She was told that they never expire by a staff member and then was put on hold while the staff member got the manager on the phone. The manager said that the number on the gift cards would show if they were valid or not and if she brought them in the store he would look them up. She then told him that she had the gift cards and could give him the numbers over the phone. He then said that he did not have time to look the gift card numbers up. My friend, frustrated and astonished that a manager would treat her so horribly called back and asked for the corporate or district manager's phone number, which the manager Mike refused to provide. I still can't wrap my head around how the manager Mike treated a potential guest. Due to this I will never dine at any PF Changs again.
(1)
Carolyn B.
They need to clean the place up. Front entrance and door filthy. Also the candle holders on the tables saw better days. Food was fine. Too spicy even though they toned it down. PFC on Superstition nicer.
(3)
Christina N.
I must start off by saying the choice to go here was a spur of the moment decision. My boyfriend and I were wanting to eat but it was a little later than usual dinner time so the normal list of authentic hole in the wall types were out. But we also wanted something semi healthy so fast food was out as well. When we arrived, we were sat in a corner table as requested.The atmosphere was what you'd expect from a chain trendy forward american asian fusion joint. However, the lighting was very bright I felt like we were on stage: And now presenting... Okay, the key lime pie martini was amazing! It was delicious but just know they can be dangerous because you cannot taste the alcohol. We started off by sharing the egg drop soup and egg rolls. The soup was decent but was too dark and not as flavorful as I expected. The egg rolls were way too greasy and soft. We then moved onto our main course where he ordered the coconut curry vegetarian plate and I the oolong steeped bass with spinach. The vegetarian dish was overly sauced in our opinion. The bottom of the plate was all liquid about 1/2 deep...hmm. The vegetables were overcooked and the tofu was very soggy (also there was a ton of it). My fish was prepared nicely but the spinach was a bit salty just sitting in the sauce underneath the bass. The service seemed to be easy going at first but it got a bit repeatative as the night went on. The server seemed like he wanted to be anywhere but there taking care of us as well as his other guests. The manager stopped by with a typical insincere "How is everything" which I actually found to be annoying. The music was a bit loud and overbearing at times when we were just trying to have some calm conversation. All in all, for the prices they charge, I expected more. Overall: Food = 3, Service = 3.5, Atmosphere = 3, Value = 2.5
(3)
Jackie H.
4 of us went for lunch and it was wonderful. Stefanie, our server was great. Loved the Hot & Sour soup, egg rolls & lettuce wraps. We all had different entrees and we all had smiles on our faces.
(5)
Meghana Y.
Amazing lettuce wraps and tiramisu! Much better than the Mesa location.
(4)
Peggy B.
Wonderful service. Wonderful food. Pf Chang never disappoints. One of the best Hot n Sour soups ever. Lettuce wraps are great. All entres were excellent. A great experience. Thanks Stefanie for the nice service.
(5)
Joann M.
Look, I know there are things are the menu that are better than others. And at first about 10 years ago when they opened I wasn't that crazy about them. But now, their menu has really improved. The cucumber salad is incredible. The side veggies are fantastic. It always tastes the same. No surprises. That's good.
(5)
Wendy G.
Yummy American Chinese food! Hunan Fish, Sichuan Scallop, shrimp with garlic sauce... U name it! And they serve Samuel Adams beer on draft as well as lots of other standard bar drinks, which is rare for a Chinese restaurant. As for dessert, they've got carrot cake, key lime pie etc. The service here is really good too. Now I totally see why PF Chang is running so successfully because of its finely culturally adjusted business model.
(4)
Shirley C.
I've been to this place a couple of times, mainly for team lunches, so I thought I'd review it this time. When you walk in, you get that classy Asian vibe. It's fairly upscale looking. But the first thing I noticed was how few Chinese people there are. I think I was the only one. We had the chicken lettuce wrap for the appetizer. The chicken was not as tender as some other lettuce wraps I've had, and the soysauce may have overpowered the taste of the chicken. But it was edible. I tried one of the lunch bowls: pepper steak. It said it should by spicy, but I couldn't feel the spice. The beef was cooked well, but they ODed on the sauce making it too salty. I thought the dessert shooters were really cute. It's a good portion for those who want to have some desserts but not overstuff ourselves after a heavy main course. The tiramisu shooter isn't as good. But then it's not expected to have a tiramisu flavor in a Chinese oriented place. It tastes more like a tiramisu cake instead of the traditional soft and creamy tiramisu I'm used to at an Italian restaurant. What I do like about the restaurant is the different tea flavors you can choose from. And they bring it out for you in a traditional Chinese/Japanese like teapot to set the Asian mood. It's a good alternative for a tea house. Pf Chang's is good to have food for the people who like the Chinese-American fusion. It may be a good place to start if you're scared of "real" Chinese food. It's not a good place for authentic Chinese food. And the price is more than I would pay for average tasting lunch.
(2)
Chris S.
Sad and disgusted I will never come here again... I went for the first time to Pf Changs last night with the suspicion that I shouldn't because I hardly ever eat at chains because they are generally overpriced, over-hyped and have poor quality of food while trying to pretend that it is so hip. Boy was I ever right and this just goes to tell you that you should always listen to that little voice in the back of your head instead of the louder one in your stomach. Instead of going to a noodle house where everything is made fresh my partner and I opted to come here because it was in the parking lot of the mall where we were and he was ravenous. Decor is nice et cetera, et cetera, and I ordered a glass of Malbec and some spring rolls. When the rolls arrived, they looked like they came out of the freezer bag and the sauce tasted like it did too. Not only that, but they did not even taste as good as the freezer rolls do lol. Completely void of taste and the only highlight was the arrival of my slightly chilled Malbec. I ordered the vegetable lo mein and my partner ordered the mongolian beef. His arrived looking fine, nothing extraordinary and mine arrived looking like someone had gone out and purchased one of those Yakisoba noodle packs and just plopped it into a white plate. It didn't come with any rice and the lame oil and pepper trio they tout wasn't very good. The broccoli was undercooked and it was completely void of flavor. I was so pissed off that for a small ass portion which sucks by the way, they charge you $9 which you could get somewhere else at a mom and pop operation for about a buck less and it tastes so much better. Good service but that's not enough to save their lackluster food, maybe just this one in Chandler sucks. Either way, I don't really want to find out.
(1)
Mie L.
food taste is much much better than other pf chang's i have tried. service is good.
(4)
Eric M.
Went to PF Changs yesterday. Hadn't been there in a couple years. Went for happy hour and got the Pork Dumplings, Calamari, Chicken Flatbread, and Egg Rolls for appetizers. And had Moo Goo Gai Pan. Everything tasted awesome. Not sure why I hadn't eaten there in so long.
(5)
Jeff A.
What a lousy experience!!! My family and I get there at 12 noon on a Saturday and the place is almost empty. There's no one at the front desk to greet and seat us. Theres a line of people waiting and no one to help anyone. Eight minutes goes by before a girl finally emerges from the back . She says no word of greeting to anyone. We finally sit and a waiter named Dylan comes to our table and says he'll be back "in a minute" to take our order. Fifteen minutes go by and he never returns to our table. I flag down the manager and he acts annoyed and asks me what I want. I tell him I'd like to order, and to take my families order first and he starts laughing at me in a mocking tone and with a sarcastic inflection in his voice and says "I thought you were ready to order"!. I inform him I'm deferring to my family first to be polite and expect him to be respectful. Needless to say at this point my meal was ruined. The manager is a man in his mid forties dressed like a slob and very disrespectful. He also doesn't manage his staff, as reflected by the disappearing acts the hostess and waiter pulled in a nearly empty restaurant hanging out in the back instead of attending to their customers. and with the disrespectful attitude that manager imposed on me.They have the gall to call this a top level restaurant. You'd receive better service at a Dennys.
(1)
April Q.
Okay, this is another instance where I officially state that I don't often go to chain restaurants and then go home and rate them a 4-Star only because most of my experience are usually 3-Stars. Also, I'd like to clarify that I am giving this rating based on service and not necessarily on food, though the food was on par and as expected. We had a great time at PF Changs today... only reason we went here was because my sis was craving "chinese". Anyway, our server J was awesome and so was the manager (with whom we had a lengthy, funny, conversation about burgers, of all things). The food was as expected but I was mostly impressed w/ our server who, when I told him in a joking manner that I might start gnawing on his arm because I was so hungry, he said, "give me a sec" and ran back to the kitchen and had them whip up our meal pronto. It came out quickly and everything except the Buddha's feast was exactly as ordered. Our server was not a fake friendly guy, he was just real though friendly, funny, and quick. He didn't do any of that annoying interrupting stuff (I hate that, esp when you're in a deep conversation with someone and they interrupt you to ask if you want water.. yes, it's empty 'cuz I've been suckin' it down so please go for it) and walked by often enough so that if we needed something, we could grab him easily. My martini (Dragon something or other) was pretty good, though a bit too sweet for my taste to order again. My eggplant was really good (then again I was really hungry). But like I said, our server was great and provided the kind of service that makes you want to come back because it's rare to find. Yeah.. I know, I wasn't expecting that at all. Also, they had a decently sized Gluten Free offerings for those with Gluten allergies - that's great to find!
(4)
Jasmine C.
Went again last night as a Moms Night Out with a group of 7 friends- I did not pick the restaurant. I ordered a tofu and vegetables in a coconut curry sauce. YUM! Hot sake for $4.50 was huge and a draft Kirin beer. Total bill with tax and tip was $23.
(3)
Monica J.
I love PF Chang's. I realized I hadn't written a review of the location closest to me after my hubby and I had dinner there tonight. The food was as good as always - the great thing about this chain is their consistency. This particular location has great service, too. The only bad thing is that there can be a long wait and it is usually packed due to the proximity to the mall.
(4)
Dan M.
We love this place...great menu selection and it never disappoints.
(4)
Bob B.
On New Years Day 2014 my family decided to have dinner here. Our daughter was in charge of ordering while I was in charge of paying. She ordered: Dynamite Shrimp $7, Chicken Lettuce Wrap $6, Lo Mein $9.95, Kung Pao Shrimp $16.95, Orange Peel Beef $14.95 along with brown rice. This was enough for our family of four. Great service, clean restrooms and parking lot.
(4)
Danielle T.
P.F. Chang's offers a nice selection of vegetarian fare that I have been consuming since my switch to vegetarianism last year. Its been good for my family as well since they all eat meat. My husband and I can get what we like, they can get what they like, everyone leaves happy. My favorite dishes are the vegetarian lettuce wraps and the spicy eggplant. My husband prefers the ma po tofu and the vegetable curry. We also like to get take out. Did you know that you can order those little mini deserts to go? Ya, I found that out a few weeks back and ordered four of them. They are pretty good. Beware though, P.F. Chang's food is extremely high in sodium. So if you have high blood pressure or something, you should probably eat somewhere else. Otherwise you might die. But for those of you who don't care about your sodium intake, they have a warrior card you can sign up for online and get 10% off every time you eat here. You even get emails sometimes with 20% off coupons.
(3)
Sarah H.
I was shopping at the mall, and I got hungry So I thought about my choices, and decided to try out PF Chang's. I haven't eaten PF Chang's in like... 10 years. I ordered their lettuce wraps, and man o man, I loved them! I could eat them every day. So yeah, that's all. I did like that when I told the server of my peanut allergy, she totally took it seriously and had the kitchen use separate pots and pans for my food. I'm such a princess. :)
(4)
Bethany L.
I came here for dinner with a bunch of friends. There were eight of us on a busy Thursday night. We got sat right away with our reservation. The food was a axing as always. I highly recommend the hot fish! And our server (forgive me for not remembering his name) was probably the service I have ever gotten! He was very quick and precise. He took care of us with our drinks and refilled when needed. Bagged our food for us and even kept up on clearing the table with our empty dishes. Again the best service I have got in a very long time! Thank you for a wonderful evening with my friends!
(5)
Elliott B.
Have you ever eaten Chinese food? Real chinese food? Trust me, it's not like this--this is decadent, greasy, rich American food with Chinese names. Ma Po Tofu is not supposed to be crunchy outside, soft inside, and sweet/sour. But here it is! Also, don't ever order a coctail or drink not on their menu. I got an unlayered B-52 in a brandy glass. More like a Yak-2.
(2)
Nesto M.
My mom, I swear. She can't get past wine in a box, Costco, or chain restaraunts. But anyway...This was where she took the fam for my brother's birthday this year, because he's into Chinese. Whether it actually was Chinese is debatable. We started with the lettuce wraps,because that's what you do at PF Changs. Yeah, they were ok, a bit salty. We got big plates of a bunch of different dishes. Nothing memorable. My dad sat with his beer and ate nothing, which really cracked me up. He hates Chinese food and there is not any American alternative to choose from. Occasionally we would hear him grunt in displeasure at the whole experience. Over-hyped, over-rated. My mother's take: This place is great! We should come here for your birthday Nesto. wow.
(2)
Amy B.
I have been to PF Changs before, but not to this specific location. I dined here on Sunday night, and it was a pleasure as always. We were seated right away, and the place is pretty big and well laid out. Had a decent crowd for a Sunday night, and our service was great! you can actually see this location from the road, making it easy to find, and parking was a breeze. I ordered the Sweet and sour chicken. I forgot what my date ordered, but both dishes were good. I upgraded this time, and got the fried rice...with shrimp! Food came out in a decent amount of time. Server was smart, friendly, and did not make us feel rushed. My serving of shrimp fried rice was HUGE! Did I also mention that it was tasty? Sweet and sour chicken was done just right, and it was tasty! I would definately return here, and was happy with my experience at this PF Changs location.
(5)
Alaine G.
Very sad to see the SEVERE LACK of Customer Service. We had a server who knew NOTHING about the drinks from the bar. WE asked her three times if the had T-Ten Gin. She could not seem to find out. We requested a new server and that was not fun either. Sean the server had a BAD attitude because he took our table over. THIS IS THE WORST CHANG's FOR CUSTOMER SERVICE. We have gone to PF CHANGS since it began in Scottsdale. WAY TO GO TO DESTROY BRAND LOYALTY!!!!
(1)
Jordan M.
Food is always great here. Not a bad spot for a lunch special quick stop either.
(4)
Sarah J.
If you have over 2 people plan on waiting over 2hrs for a table. If you happen to ask for a manager don't count on ever speaking with one. You are an inconvenient burden that pays their bills.
(1)
Mena C.
Background: I have wanted to try this restaurant since they 1st opened, and the rumor of their prohibitivly expensive food is what kept me away for this long. Since it was Father's Day, and one of my daughters wanted to help defray the unethically high cost, I agreed to finally try. Service: Friendly, warm, and usually nonexistent. There were 4 times out of 10 table visits where the waitress was unexplainably missing for over 15 minutes. It took us over 110 minutes to get out of this restaurant-- we just kept waiting for the server. I can also say that whenever she did arrive, she had a plastered-on smile, a soothing voice, and pretended to be attentive to our every need. It's tough have a good family experience with her kind of ungenuine performance. Price: Unnecessarily expensive, and horribly overpriced. Food from Pei-Wei (at cheaper prices) is easily comparable to these dishes. Most of the entrees were $15-25, so this can only be a family restaurant for special occasions. They will easily miss the entire market of routine family meals, because of their ridiculously high prices. Please stop creating restaurants with price lists like this. Taste: The food was wonderful, and exactly what I'd expected. I also would expect a 10-out-of-10 taste of food for this kind of money. The portions were enough for a 2nd meal later, so this part was A-OK. In summary, we won't be back. My 1st impression when we sat down was that it sounded as loud as a cafeteria. The concrete floors must have echoed the sound of all the diners clinking their silverware and talking needlessly loud in the dining room. We will archive this visit in the family history and refer to it as, "...remember the time we went to P.F. Changs?". I've enjoyed Wolfgang Puck's shows, advice, and attitude, but the prices are too prohibitive for any type of return trip. I'm kind of stunned that they would pin their future hopes of success on the hope that another 1st time visitor will keep this restaurant going.
(3)
Jennifer W.
We came in for lunch on tax day to receive the additional 15% off. The promotion is definitely what brought us in. Ordered the chicken chopped salad, beef and broccoli lunch, and the spring rolls. Everything was excellent and came out quick. If you like iced tea I would suggest ordering it because it's unsweetened and very good.
(5)
Lyndsay W.
I really love PF Changs. They offer lots of vegetarian options (even lettuce wraps - YUM). I went there the other night with a large party for someone's birthday. We had reservations and the place was slow, so we sat right away. The waitress was very prompt and attentive, even though we could all tell that she was a little worried about having a large party. We hardly waited at all for our dinners - which were a combination of vegetarian and meated dinners. I had the Ma Po Tofu. It was so good - and when I went home and looked up the fattiness thereof, it is a reasonable and healthful choice! How exciting and refreshing is that? I will definitely go back to PF's. (and it's little sister Pei Wei.) Yum!
(4)
Das K.
I generally don't write reviews about chains that I rarely visit, but sometime rely on when I in a pinch while travelling... but this was just to classic to not share for posterity... Sit down at the bar (you know travelling by myself) - looked like the right spot with appropriate elbow room for Me, Myself, and I, but lo and behold picked the spot with the dark mushroom on the counter, and the sticky hidden mess where I put my rental car keys. Nice enough waitress/bartendress offers me a drink, I get a slightly chilled (54 degress perhaps) Malbec, which was good. Ordered my peculiar dish (the only reason I ever come to this chain) - stock velvet Kung Pao with loads of veggies added to make it almost healthy (minus the heartache inducing sodium levels). Figured it would be all normal like it usually is in a chain like this.... consistency for the sake of authenticity and the fact that Chandler is almost devoid of good cuisine. First dish out - fast. No veggies, they send it back... back in 5 minutes, chicken is not stock velvet, I didn't notice at first... waitress did, plates sent back... 10 minutes later.... food now in front of me to consume. No problem, I can handle two screw ups, I will be gone soon from this place. However my journey has just begun.... Young manager comes by, says sorry I talked to the "chef" and chucks a free appetizer card at me. Good only for Chandler... I let the waitress know later in a nice manner that they can keep it, because I don't live here. She says oh, let me get you something else. Then ensues some discussion with suave young manager and older manager.. older manager comes by and tells me that being that I didn't order an appetizer I couldn't redeem the appetizer card. He repeats this twice because I couldn't fathom that he would be saying that the card that they just gave me, which I didn't want, I was now in trouble for trying to use??? He finally understands my confusion... and says, oh I will be back. He comes back with a appetizer card I could use anywhere in the world!!! Yippeeee!! And then he gives me his card in case I have trouble getting a table when I want to use the appetizer card back home - because he opened all the restaurants up there. Trouble getting a table at PF Changs?????? ! I left going holy mother of cows, then I saw the UFOs over Phoenix and realized I was in the Twilight zone.
(1)
Eric H.
Good food as always!! The waiter talked a bit too much. I like to talk to my wife during dinner, not the waiter.
(4)
Kirsten P.
The black pepper chicken and lettuce wraps are perfection.
(5)
Harvey S.
Four stars for service, comfy chairs and classy surroundings. Two stars for the food. Chinese food has always been about inexpensive tasty food with some different flavors. PF Chang's is the antithesis of this: moderately good food at an expensive price. It probably costs so much because of the huge horse statues out front--I mean, really? We were with a group and joined them late, but waiters whisked over to the table, brought us menus and drinks, and got us some rice right away. They quickly took our order and rushed it to the kitchen. We were eating in maybe 20 minutes. Considering that it was a very crowded Saturday night, that was very impressive. The servers were helpful with suggestions and very friendly. The kitchen was fast. What I liked about the food was they came up with a little unusual and creative ideas: my wife ordered a lamb dish and they put some cilantro in it; not a classic Chinese ingredient but a good use of local flavor. I also liked that the kitchen was able to substitute shrimp for pork in my dish, although not on the menu. What I didn't like was that my Mu Shu vegetables seemed overcooked without that much flavor, and the pancakes started toughening up at the end. By comparison, an independent Chinese restaurant in Phoenix made this dish with fresh-tasting vegetables with more flavor, and the pancakes were so delicate they practically melted in your mouth. This place is okay for a larger group, and in this area, but for value and food quality, I would go elsewhere.
(3)
Alie C.
Best service I've ever gotten at a PF Changs. I love when a waitress actually takes the time to talk to us about something besides what we want to drink and eat. Ours did just that and made us laugh. The food was the same as always, but her animation regarding our mutual guilty pleasure, Project Runway, made the lunch memorable. Cheers to that.
(4)
C R.
P.F. Changs used to be the place to go for unique and flavorful Asian/ American cuisine. Not anymore! Over time this groundbreaking restaurant chain has slowly declined. It is sad because it WAS a great place to eat. Now corporate cutbacks and shortcuts along with the gradual substitution of cheaper sauces and meats have rendered this eatery a mere shadow of its former self. We tolerated it for sometime but most recently it became intolerable. Coincidentally the boys upstairs have released a frozen for supermarket consumers version of the recipes. It is marketed under the P.F. Changs name. Frozen food!..Yuck. I might as well stay in, save money and put in a Marie Calendars or P.F. Changs TV dinner. Did you not see The movie "Ratatouille"? This is the kiss of death.
(2)
Ryan K.
I have to tell you that as many times as I've been here in different locations and eating different dishes I've never been dissapointed! This time around after eating burgers, ribs, cups and cups of beer at the Phoenix Open and Chick Fil A I was in the mood for something healthy. I had that ginger salmon cuz I wanted something healthy and I was craving fish, lobster or oysters settled on fish and I gotta tell you it was something special. I wasn't really all that hungry because of all the appitizers I was munching on but at the end of the meal the plate was empty. Changs needs no introduction. They're good at what they do and everything else just kinda falls into place.
(5)
McCools B.
Ok,......for a chain. I try to support local business as much as possible. Pricey, good for a date night I guess.
(3)
DestinationFamilyVacation M.
I just want to say thank you to the Management and staff, especially Amy for their fantastic service and wonderful meal. Let me explain how wonderful they were...we took our 87 year old grandmother out to eat. She loves the egg-drop soup and lettuce wraps. When she picks the lunch spot, PF Changs is her place of choice! As we walked to the door pushing the wheel-chair, Amy, who turned out to be our waitress, politely opened the door and helped us to our table. She was patient with our order and pampered us the entire time. Amy cheerfully completed all our requests and even went overboard. The food was well prepared, great portion sizes and straight from the kitchen to our table in amazing time! Yes we enjoyed grandma's favorites as well as a couple of ours! When it was time to leave, as if Amy hadn't bee fantastic already, she boxed our leftovers and spoiled grandma with several extra fortune cookies, just to make sure she got a good fortune. Then she suggested we use the side entrance from the patio, which gave us a straight shot to the handicap parking spots and kept grandma out of the sun. We really enjoy the food from Changs, but Amy really made our visit! Thanks Amy, for everything!
(5)
Susan B.
While my experience with P.F. Changs is usually based on their takeout, last night my mother-in-law and I had a rare evening together and chose to eat in the restaurant. We arrived around 6:00 PM on Friday night, and the place was very crowded already - a large party of 35 was taking up much of the table space so nobody was going anywhere for a while. Nevertheless, the greeting staff were all calm, polite and cheerful, and we put in our name, were told we'd wait about 35 minutes, and headed for the bar. Our bartender was a hoot, and gave us terrific service while we stood behind other patrons at the bar. When our table was called (35 minutes later, right on the button), we were seated and joined by our server Brianna. Despite what clearly must have been a hectic evening for her, Brianna was calm, focused and made our experience terrific. When our food arrived, she commented on how beautifully my Oolong-marinated sea bass had been cooked (and she was right). She was just delightful. A number of people checked in during our meal to make sure we were happy with everything, and the managing partner offered us his business card and suggested next time we could contact him directly and he might be able to seat us more quickly. The only reason I can't give 5 stars is due to the noise level in the restaurant (which can't be helped given their layout). The evening was great, the food was terrific, and Brianna was one of the best servers we've ever had. We'll definitely be back.
(4)
Michael c.
This place was what i was looking for! it has a pretty good size menu i had the Dali Chicken (very very very spicy) service is very good
(4)
Benjamin B.
3.5 Stars! I have always liked P.F. Chang's. The food is delicious. The appetizers from their famous lettuce wraps to their salt & pepper calamari. Nicely lit - dim yet, easy on the eyes - brings comfort to a very loud place. Not a romantic place. More on a good place to eat out once in a while with a fun group of friends and family - and I now have my parents doing take out on occasion. They are good to hook you in and make you want to go back. They should think about opening up one in SOMA here in SF. They would have my business. Otherwise, trekking out to the one in Emeryville isn't so bad - but, it seems so far across the bay bridge... hehehe (san francisco joke).
(3)
Chris T.
Don't go aggro on me, Chain haters! Yeah, I like P.F. Changs. Deal with it in a constructive and mature manner. So I go here last night with my wife and son. I didn't have to wait, for I called in earlier and got on the list (smart thinkin' bro!). We all meet up and walk into the joint. Oh, and exterior decorators... My son LOVED the ginormous horse outside, BTW thx! We get a table and order. I can't recall what my wife ordered. Some sort of garlic shrimp plate with snow peas... It was worth a nom. My dish, however was the full triple nom. Double Pan Fried Noodles. Freaking amazing. It tasted like the Kung Pao Chicken had rolled around on a bed of noodles so FAST that it cooked them to a delightful crisp and then left its tasty juices behind on its bed. Nom Nom Nom. We also order Crispy Green Beans for my son, but we ended up eating most of them ourselves. Sorry Conor :( but they were too good to pass up!!!! Tempura coated green beans lightly cooked and served with a spicy ranch style dipping sauce. It was equally delish! Not to mention our waiter was on key that night. He stopped by a few times and filled our mango ice teas and even bagged us up some extra sauce for the beans. Score! Overall, it was a memorable night with my beautiful fam... good freakin times, yo
(4)
F N.
We go to PF Changs at least once every couple of months. I have never been disappointed by their food. Their orange peel shrimp is the bomb. We like it extra spicy. You can ask for white and brown rice. The black pepper prawns served with the mustard sauce are amazing but are best eaten fresh right over there. They get all soggy if you do takeout. Have you ever eaten their desserts? Try the Great Wall of Chocolate. It is huge. One order is good for like 6 people. Or if you are a chocolate lover like me...maybe good for just one. Giggles... The service is sometimes not up to par but eventually it all works out. Lately it hasn't been that busy when we go, even on weekends but it is always good to call about half an hour before you get there on weekend nights because you never know how long the wait is going to be.
(5)
Sandy C.
Usually a great experience here! I used to work for P.F. Chang's in California as a waitress, and I'd say that we have great service 99% of the time we dine here. I can almost swear that the little things that have changed are starting to annoy me. The proportions must have shrunk 30% in size (check out their new serverware, they're not fully round anymore, they more assymetrial and odd-shaped, to give the guest a more "full" visual affect that they haven't cut down in portions). But they have. They have switched to the cheap, off-white, plastic chopsticks, (they used to be dark brown or black). I think they have decided to cut back on costs by doing these things..but then their prices are higher now? That doesn't make any sense. How is it $6 for 2 spring rolls? Other than the price gouge and portion's continually shrinking, the taste of the food is amazing. Yes, it is not real Chinese food. Duh. I'm Chinese. lol. But it sure beats walking into a hole-in-the-wall chinese restraunt with bright florescent lighting, awful music, and pink table clothes. You know what I'm talkin' about. Authentic Chinese food cannot be beat. Hands down. But P.F. Chang takes the cake for interior design, not necessarily the food.
(4)
Jennifer G.
I have not been to this place in forever and I will tell ya why. Because Pei Wei exist! It is the sister company of PF Changs so alot of the dishes are the same, in fact, I think they taste better at Pei Wei. In addition, its way cheaper and you get alot more then what they give you at Changs, Although its walk up and order and get your own drinks, utensils, etc, they bring your food to you. There is no tip necessary which saves ya $. Its just better all the way around. Now I am not completely knocking Changs. Their food is very good. I especially enjoy the lettuce wraps and crab wontons (which I can get at Pei Wei), the orange beef (Pei wei has it also!), the Changs spicy chicken (only at Changs), and their lo mein (Different here then at Pei Wei). However, I feel like I have to order all of these things when I come here just to get full!!! That in turn comes out to over 80.00! K to sum it up, this place is not bad, not good, simply ok in my opinion but I will probably never go here unless someone else insist on this and I cant talk them into Pei Wei. Haha
(3)
Terry S.
Yes, I am a fan of Pf Changs. I love coming here and when I do, never disappointed. Despite the harsh critics out there claiming it's not "real" asian food, well have you actually had real asian food? I like to consider this asian food with an american flare. Who cares, as long as it's good, I don't care who cooks it! This place is fun to go to, I enjoy the ambiance of it, I enjoy their mixed drinks and I really enjoy their food. Oh and if you haven't had the calamari, the best!!
(4)
Nicky A.
I am so very impressed! having recently discovered an unfortunate gluten intolerance (boooooooooooo, especially due to a lifetime of carb-lover syndrome), I have to be more selective about where and what I eat. lame. anyway, my girlfriend and I dined at P.F. Chang's last night, and we were greeted by a terrific host (who was terrifically funky), and had a terrific server who was very attentive to our needs AND new all about the gluten-free items on the menu, down to the sauces!!! she even brought me out a special sauce. Chang's offers a GLUTEN-FREE menu on the back - this is so awesome!!! I cannot tell you how much I appreciated that. And, the selection is widespread, so you're not limited to a few things with this setback. I had the Fried Rice with Shrimp, and it was delicious, and definitely affordable. The ambience is really nice, the drink menu looks interesting (though a little pricey), and there is plenty of seating Because I spent a great deal of my younger life in the service industry, I fully appreciate having great service, because I was a great server - and this means a lot to the customer! You can tell that P.F. Chang's really emphasizes the value of service. Kudos!! Will definitely be back, and will definitely recommend!
(5)
Shannon H.
I love PF Changs. I have never had really great service in Tempe but the location in Chandler always has terrific service. Large menu, lots of yummy and different things to choose from. The staff seem to enjoy themselves a lot. I heard one waiter telling his table that he has been with the company since 2001. Their egg drop soup is so good and you can eat off the lunch bowl menu during the day and your entree comes with the soup. We had the egg rolls today and our waitress prepared a sauce at our table-medium and it was amazing! The drinks and desserts are really good too. You can go here for a special occasion or just lunch. Most likely the manager will pop over to make sure everything is ok-and most likely, it will be!!
(4)
Martin H.
Whenever I go here I feel like everyone knows a secret about this place that I don't. The food isn't Asian in any meaningful sense, and it isn't particularly good in general. So why is it packed out and the dishes so relatively expensive? I just had the new Lemongrass Prawn, which was pretty good as far as that goes, but not even remotely Chinese. The fake Asian decorations are more annoying to me than anything, and the dim ambience is destroyed by the TVs playing at the bar since they can be seen from just about every table in the restaurant. The general pretense of classiness was ruined for me when I went to the bathroom only to find spanish profanities written all over the stall. Someone in my party was served the wrong dish, and it took a while for us to get the right one. We were mistakenly given an appetizer which we had not ordered. Clearly, the serving system is incapable of handling a full restaurant. I also saw people being moved to different tables to make way for other, larger parties. I understand the business sense, but that's a completely classless move. Our server was very friendly, but rushed us out as soon as we were done eating. Bland food, poor service, long waits, and high prices? I'll pass.
(1)
Rebeccah L.
We went to P. F. Chang's last night and I was really impressed with their service and of course the food. When we walked in, it was obvious there was a wait. We were pretty hungry and almost left, but the two hostesses working were just so sweet that we decided to wait it out anyways (which turned out to only be around 10 minutes). One of them even checked on us a couple of times and told us that there was only one person in front of us and we were next. Such a sweetheart. Our server was Claire and she was just as sweet! Usually when restaurants are busy, you can tell the servers are stressed out and they tend to kind of rush you to make a decision, but she was the exact opposite. We ended up deciding on the chicken lettuce wraps and split the Mongolian Beef. NOM! It was so good. I wish we had leftovers because I can't stop thinking about the deliciousness that was P. F. Changs! The manager, Mike, is a very very nice man, too which I think must rub off on all of his employees. Great food and amazing service. I have NOTHING to complain about!
(5)
Kate N.
My husband and I had lunch here yesterday. The food was delicious, they also have a nice wine selection....and our waitress was perfect. Would definitely eat here again.
(4)
Brian T.
What the heck happened to PF Changs? They used to be one of the best Chinese food places around! Wife and I went there a few weeks ago and both vow to never return. Her food had zero spice mine had double...had to send it back...after a 30+ minute wait on it the first time then another 15 the second.
(1)
Sujith P.
The typical chain restaurant. This is to Chinese what Olive Garden is to Italian. Except that Olive Garden is a better value for money. Ambience and service are very good. Food is okay. I wouldn't particularly recommend it for vegetarians.
(3)
Jethro S.
Good lettuce wraps, lots of selection, attentive service. Overall a good place
(4)
Rizchel D.
I thought the Great Wall of Chocolate dish at PF Changs was really good. I shared with six other members of my family and we still couldn't finish it. It's huge. It's really sweet but for all you chocolate lovers, I bet you'd love it. I thought that this chocolate cake was one of the best cakes I've had; it had a chocolate sort of cream in between the slices. I also enjoy eating the mini desert of The Great Wall of Chocolate if I can't finish a whole serving of the gigantic cake at one time. This small amount is the right serving for not having enough chocolate and having too much chocolate. It's just right. Other restaurants don't serve this portion of a dessert, which makes it cool in a way and different. I love the to go containers they have for the left over cake. I could eat the rest of my cakes for three days after I had it. It was like a never ending chocolate fantasy. The prices are fairly reasonable for the amount of cake I got . They could go down a little bit but there's three days worth out of that cake so I can't complain too much. The price for the mini dessert is cheap but could be lowered as well because of the small portion given. This dessert is, by far, the best dessert on the menu. I've tried the banana spring rolls and the New York style cheesecake; they're pretty good but when I'm in the mood for chocolate, these two dishes don't compare. I don't think they have the same creamy texture and they're not the same size as the Great Wall of Chocolate. They're tiny compared to the chocolate cake. Anyone, who goes to PF Changs, needs to try this dessert. It's a must on the menu. Nothing compares to it.
(4)
Bubu C.
PF chang does not serve real Chinese food, they serve American Chinese food. It is different thing. Typically American Chinese food does not require a lot of skill to do it. Unlike authentic Chinese cuisine which requires a lot of skill and time to cook. The problem is PF chang does not even know how to cook a simple dish. I have had the worst roast duck in PF Chang, house special pork rib was aweful. I don't understand how they can screw up such simple dish. My wife and I can make better dish than them. Price is way too expensive. I can easily find a bundle of Chinese restaurant better than PF Chang around Phoenix area. Sigh
(2)
Carlo R.
I don't know how anyone could remotely consider this "Chinese" food. PF Changs is a disgrace, just another hyped-up restaurant catered to ignorant Americans who don't know any better. Go to Beijing or Hong Kong and ask for a lettuce wrap, when they laugh in your face, tell them that PF Changs said it was authentic.
(1)
Aaron A.
I'm not going to judge you for eating at PF Changs, after all, I did eat at Pei Wei two nights ago-thus the 2 stars, not just one. However, I did wake up the next morning with the shits.. maybe I oughta rethink that extra star!
(2)
Imran M.
Affordable eatery and the food tastes pretty good too. Changs Spicy Chicken is pretty good though the Hot and Sour soup could go easy on the sodium. Dimly lit interior fits in with the whole vibe and style of cuisine. Pretty friendly waiting staff and the service is above average. Lots of drinks to choose from. PF Changs is a nice establishment to venture to every few months.
(3)
Colleen W.
The staff is always polite and friendly and are quick to fix any problems you might have. The portion sizes are great if you want to do family style dining, or get something just for yourself and have plenty left over for lunch the next day. Not a place you want to go if you are looking for a quite night out, but otherwise the atmosphere is romantic enough to take a date to on a Friday night (just be sure to make reservations!) . Personal favorites are Chang's Spicy Shrimp and the Banana Egg Rolls.
(4)
Sorry, No Coupons available for this restaurant.
Address :3255 West Chandler Boulevard
Chandler, AZ, 85226
Takes Reservations : Yes Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Dinner Parking : Private Lot Bike Parking : Yes Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : Full Bar Outdoor Seating : Yes Wi-Fi : No Has TV : Yes Waiter Service : Yes Caters : No
The popularity of Chinese food in America can be adjudicated by the appearance of China Town in many major cities in the United State of America. The popular trend of ordering or opting for Chinese take away food isn't unknown in America. Chinese take away food comes to rescue when you're too tired from work or too exhausted to cook. No one can resist the temptation of eating spicy noodles, shrimp, chicken, beef or pork cooked in the sweet and spicy sauce. The cooking method of authentic Chinese food is a lot different compared to what is served in America.
Generally, Chinese use dark meat small bones and organs to cook dishes but this changes when you are eating American-Chinese fusion food prepared using white boneless meat cooked with broccoli, carrots and onions. Back in China, the food is less spicy and oily as they favor steaming and braising method for cooking the most popular dishes. So, if you have a taste for authentic Chinese food, then try finding a real Chinese restaurant in the city. You can also try the most popular fusion Chinese food like Pecking Duck, Chicken Feet, Hot Pot, Shrimp Dumpling Soup, Mapo Tofu, Wontons, Chop Suey, Egg Rolls and not to forget Fortune Cookies.
There are not many restaurants in America serving authentic Chinese food. A little research on Restaurant Listings directory can help you locate the best Chinese restaurants in the city. Chinese cuisine is continuously evolving, and you can find a variety of dishes categorized as the food for lactose intolerant, gluten intolerant, vegan, vegetarian, and diabetic friendly. So, if you have a group of friends with different taste patterns, save the hassle and visit the nearest Chinese restaurant in your city.
Rachel H.
The food is what you would expect from P.F. Changs, but I am giving 5 stars for the awesome service we received. I came into the restaurant with a group of girlfriends on Friday night, the restaurant was relatively busy - but our waiter, Tyler, did a great job of making us feel important. He was consistent with filling our drinks and got all of our orders right (though a couple of my friends ordered specialized dishes). Simply for the service we received, we all agreed that it was the best experience we have had with the chain. Will be coming back on our next movie night!
(5)Dayna C.
This place is where Asian fusion food goes to die a miserable lonely death of un-deliciousness. Everything that made PF Changs a go to Chinese food spot 15 years ago has completely disappeared. The food is sub par to say the least and I am positive the business survives on its ever aging senior regulars and young couples with coupons. I did not make it past my appetizer when I completely gave up on this place. The "handmade" steamed shrimp dumplings tasted soggy and frozen. I couldn't even taste the little micro bits of shrimp in the soggy wonton wraps because the dumplings arrived coated in a cold oily black peppercorn sauce. So.... Ummm ... Mister or miss chef ... What happens when you eat two tablespoons of whole black peppercorns in a sauce???????? I'll tell you, you can't taste anything to else for the next ten hours!!! Extraordinarily poor composition of sauce and plating. In addition to worst food I've tasted in years, the bar service was even worse. The bartender made it fairly clear she was "opening"'tomorrow and made cleaning and preparing the bar for the next day her priority over serving guests. Hopefully she ll be a better server tomorrow. If you have taste buds and care about your waistline, avoid this travesty.
(1)Han L.
This particular location changed their happy hour seating policy. So if u are here for happy hour, you will have to seat at the Phoenix heat patio or at the bar! This policy does not make sense if the inside capacity is only 10%!
(1)William L.
Ate here for a work event and while it definitely had space for a big group the food left a lot to be desired. The wait staff was attentive and always checking to see if we needed anything and the on tap beer selection was decent. I just wish they had more along the line of tastier food. Wasn't a huge fan of the honey chicken (overpriced in my opinion for what you got).
(3)Nicole M.
We used to go to PF Chan's once a year or so, back in California. The meal was always good and we enjoyed ourselves. I told my husband I was craving Chinese food and this is where he took me. I was pretty excited. We were seated promptly, and we were asked our drink order right away. I was having trouble deciding on our meal (we always share) and the waitress (SUPER NICE) started on the egg rolls for us. When I finally decided on our Chang's spicy chicken, I called the waitress over, and she told me one second. she came back right away with our egg rolls. They were delicious!!! defiantly the best part of the meal. we waited a little while then got our chicken. When deciding what to order, I had mentioned to the waitress that I didn't want anything too spicy, and she advised against the kung pao chicken, and said the Chang's chicken won't be too spicy. It was pretty freaking spicy!! I couldn't imagine how spicy the kung pao chicken would be. They knew we were splitting the meal, so they separated the rice into two bowls for us. The presentation of the chicken was pretty lack luster.... it didn't look special, just chunks of chicken in an orangish sauce, and it tasted about as good as it looked unfortunately..... The only reason I am giving this two stars is because of our waitress. She was very personable and nice, but her positive attitude did not make up for the meal that we paid $25 for. it was worth $10 at most. Very disappointed. I guess we will just have to go back to the one in California next time we are there.
(2)David K.
The service was good, the food was delicious. The only thing I can complain about is the pricing. I spent 18$ on a tiny bowl of rice, and a small plate of mongolian chicken. No drink, just water. Although I really enjoyed the food at my stay there, this is not a place I can visit again anytime in the future, when I'm left hungry after paying 20$ for a tiny meal.
(3)Jamie B.
This is not a knock on PF Chang's, but on my last visit I realized that I like Pei Wei better. I would rather visit their fast casual restaurant, as it is basically the same food at a better price.
(3)Craig P.
Same consistent good food and we had really good service this go around. What can I say, it is PF Chang's. This location serves up the same food and menu items you are used to. We did the lunch menu this time which is offered on Saturdays until 4:00pm in addition to the normal weekly menu. It is plus if you would rather have your own sized portion vs sharing a larger portion.
(4)Norma Q.
My daughter likes to take my mom and myself out to eat. I had not been back to PF Chang in about a year. The wait time was about 45 minutes but I did not mind as I know their food is very good there. I had the Kaleidoscope rolls which is Ahi, salmon and kani kama. It tasted really really good. My daughter had the shaking beef and she loved it. My mom had some noodles that she loved also. I need to remember how good the food is there so I can come back more often.
(4)Bill R.
This place is great and I frequent here often. The pot stickers are the best and the service at the bar is always quick and friendly. Drinks are strong and you cant beat the portion size. Priced well also
(5)Bill N.
Regularly eat at PF Changs and frequently have the Shrimp Dumplings pan fried. Last couple of times we have eaten at PF Changs and ordered the Shrimp Dumplings we noticed that they have changed how they make them. They used to have chunks of shrimp mixed in with the ground up shrimp filling. The texture and mouth feel and taste were all different in the past from what they are now. Kind of disappointed in this appetizer now. It is not being made the same way it used to be made. Wondering if anyone else has noticed this.
(3)Scott F.
I visit PH Chang's maybe once a year when I have a gift card to get rid of. The food is okay, but for what I order, usually vegetarian, I'm not too impressed. In my most recent visit I ordered some steamed vegi dumplings and vegetable lo mein. The dumplings were good and maybe even a newer item as I don't remember seeing them the last time. The lo mein was kinda overly saucy and could use some more vegetables. Honestly Pei Wei makes a much better fresher hotter lo mein dish. That's why I go there even without a gift card. Service was okay. Felt a little rushed and the server was a bit forgetful. Overall a good meal with no whopping complaints.
(3)Deena V.
Still unable to find really good Chinese food, we thought we would try this again. Service, not great. She placed our food on the table and as she was reaching to place a plate in front of us she dropped it on the floor, It shattered everywhere! We had glass in our laps, as we were looking to see if there was glass in our food, she said "I don't see any glass in there" Fortunately we did not discover any glass in our food but I felt she should have replaced everything, that would have been excellent and expected customer service. If we had found glass this would be a very different review. We are forgiving people, I make mistakes at work almost every day. Needless to say, she did not get our usual 18 or 20% tip. As for the food. I really liked the wonton soup and the lo mein was good as was the cashew chicken. Too bad the experience did not match.
(2)S K.
This place is good!! Never can go wrong with the lettuce wraps! It can be kinda of pricy tho.
(4)Regal B.
We had a wonderful experience here. Our son is a very picky eater, but he ate so much here! The lettuce wraps are always delicious and the lunch specials are a really great deal. It's a large restaurant with a warm and inviting atmosphere. Can't wait to bring the little one back here again!
(4)J P.
Had the 4 course prix fixe menu for two. Had the hot and sour soup. Ok. Not great, but ok. Had the chicken lettuce wraps. Actually pretty good. Had the beef and broccoli and kung pao chicken. Beef and brccoli was ok but a tad sweet. Chicken was pretty good. Oddly the rice was perhaps the worst rice I've had in a "Chinese" restaurant in recent memory (I classify PF Changs as a Chinese restaurant in the loosest sense of the word (I guess this also assumes that there are actually any Chinese restaurants in Az)). I can best describe it as being much like minute rice. Had the tiramisu for desert. Very very small serving...especially for two people.
(3)April M.
What a PERFECT experience to make up for the past ones!!! I am definitely happy that we went to this location this evening!! We went later in the evening, so the location wasn't too busy. We were greeted and seated almost immediately by Barbi who actually ended up being our server. Barbi was busy as she was the only server left on the floor and though we arrived when she got a little bit of a rush; well, she treated us like we were her only table! Before I knew it, we had our appetizers along with a second set of our soft drinks waiting for us for when we finished our first!! I like that she did this because, she knew that she had gotten busy with a small closing rush and she prepared us to have everything we could possibly want so that we didn't have to wait!! Barbi continued to check on us throughout our meal and was just overall wonderful! She was friendly, polite, when I asked about certain menu items she took the time to explain regardless of the fact that she was busy. Of course the food was amazing but at this location; the food gets the credit it deserves by being brought to you promptly and with a friendly face! Was she busy with several tables? Sure. Did she give us just the right amount of attention to make sure we had a nice, intimate meal with just the right amount of service? Most definitely!! I would definitely return to THIS P.F. Chang's and definitely recommend to others. There were a few servers there who were closing down their tables and they took the time to help Barbi when needed (our appetizers) and they were just as helpful and friendly! *We had gone in with a gift card from our previous experience at a different location and I have to say overall I am pleased with the companies outlook on long term retention!! Sure, someone reaching out to say they are '..sorry to hear...' is always nice but them taking the time to try to allow us a nice relaxing dinner like paid for... well that is priceless!! Thank you to the Customer Relations team and Tawnya who helped us to finally find a great location and enjoy the wonderful meal and service!! Definitely will recommend this place to family and friends' for whatever events they may have coming up as well!! Barbi would be a great server for such events!!
(5)Angela N.
I had such a lovely evening, with delicious food and great company. It is super cool that they have vegetarian and gluten free options, I am definitely a fan of that. The server was extremely personable & very knowledgeable about the menu. I started off with a Key Lime Pie cocktail, it was really sweet so I wouldn't do more than one or two but definitely worth a try. For the appetizer I did the Gluten-Free Chicken Lettuce Wraps and for my entree the Gluten-Free Lemon Chicken. Both were very delectable and I would definitely recommend both dishes. Unfortunately I was too full to get dessert this time, however if you go just for dessert only or have room for something sweet I would recommend the Banana Spring Rolls. Side note about this particular location: it is a very busy and the wait times can get a bit ridiculous. If they accept call ahead seating/reservations I would definitely recommend it, or just go at an odd time of day.
(4)Lee A.
Ordered takeout for a meal with friends. The food was definitely delicious and met expectations - and a new dish we tried was the Dan Noodles. They were great! What really made this a great experience was that the gal who put together our order went above and beyond to make sure we had everything we needed. They were also generous when I a couple different coupons and gift cards in making sure everything worked out. Thanks!
(4)Kristin B.
I haven't been to a P.F. Chang's in years and it was a pleasant welcome back (especially as a vegetarian now). They actually had labeled vegetarian options woo hoo! The flavors were great and I will be back again before too long I'm sure!
(4)Brittany P.
Its been quite a while since I've been back to PF Changs, but our server, Brittany was great last night! Very friendly and easy to communicate with. My tofu lettuce wraps were wonderful! Not enough vegetarian options without making things complicated though.. Otherwise great dinner and will return. :)
(4)Cameo W.
So good. The food is so good. Service is always good too. They've changed up the presentation on the lettuce wraps. I kind of miss the sauce being mixed at the table (I like to make mine extra spicy). Love the spicy greens beans too. Delicious and worth adding.
(4)Jennifer F.
Just a 3 star review this time due to the unhappy service we received from the hostess and waitress Alicia. And then we had to send one of appetizers back. The manager was nice at least and our lunches were tasty.
(3)Aditi P.
The Chicken lettuce wraps were awesome! So were the Almond and Cashew chicken and fried rice. Always, always opt for the Egg drop soup. :) Service was quick and prompt, we just had to wait for 20 minutes, but it was a Friday night so that was expected.
(4)Vy L.
Average Chinese-American restaurant. As far as service goes, I live next door and gotta say this store cannot compare to the one in Vegas. The staffs here are not as friendly and enthused.
(3)Salomé H.
Blah. I love love love PF Changs (until last night). Used to live in Scottsdale and would order from the Camelback location ALL the time. I've ordered twice at this location now that I live in Chandler. We have our regular dishes we always order: chicken lettuce wraps, beef lo mein, shrimp lo mein & side of white rice. I worked all day yesterday (Easter) so decided to order my favorite Chinese takeout PF Changs since they were open and I didn't feel like cooking. I really wish I hadn't. Our lo mein was very overlooked and pretty much tasteless. I forced myself to eat my shrimp and veggies since I paid $30+ for this food, although my husband could barely get through a quarter of his beef lo mein. The best part of the meal was the plain white rice. My husband called to complain. We order the same thing all the time and never have we had mushy overlooked noodles. They manager could have cared less. He asked if we wanted them to remake it but by that time we were home and grossed out. He says thanks for calling and hung up. Didn't even offer us a free meal next time to make up for it. We will not be back to this location EVER.
(1)C. S.
Crowded every time I've gone, but it's worth the wait. The first major down side is parking is limited. If you go on the weekend, be prepared to walk. You will likely wait quite a while for a table too. The pepper steak is wonderful, but it is SPICY! I had to ask for a mild version. Figured that out the hard way.... And it is spicier the second day! I ended up with a blister on my tongue because of the spice. Mild version = awesome!
(4)Jen N.
Vegan's and Vegetarian's beware! The waiter we had asked the manager to give us a menu so we could make an informed decision... It took over 15 minutes to get the print out and he did not even give us vegetarian options just NO MILK NO EGG that was not helpful as the sauces may not be vegetarian, and there were chicken options on the print out he gave us! When we asked him a question about the menu like can we have the spicy asparagus he said: "well is it allergy or a dietary option?" He did not want to help us and he seemed bent out of shape to help us fine something to eat! We had veggie lettuce wraps that We order before we had the print out menu, so went somewhere else to eat! They have no idea what's in anything and they don't want to help you if you have special dietary needs! I will never be back to the Chandler location... as the there manager is terrible!
(1)Andrew S.
**Carry-Out Review** I really do enjoy the food from P.F. Changs, so imagine my delight when I received a couple free gift cards. Not having time to dine-in, I opted for carry-out at this location closest to my gf's house. Pro's: -Courteous and efficient staff on the phone. They cut right to the chase, offered me the typical add-ons and gave me a time frame to arrive. -Delicious food! We ordered chicken lettuce wraps (never disappoints), cashew almond chicken (large chunks of chicken and tasty sauce), beef with broccoli (my personal fav). Con's: -Tardiness. I showed up on the later end of the arrival range and waited 10-15 more minutes. -Busy waiting area. The carry-out cashier is the bartender and there's not really a great place to sit or even stand if the bar is full. There is a small seating area but it's directly adjacent to diners, so rather awkward ("hey, mind if I steal an eggroll since I'm practically at your table") -The broccoli beef leaked all over the bottom of the bag. Unfortunate. Bonus points: -I was offered water a number of times. Mostly because I was standing in the way of the kitchen, but it was still nice of them to ask. -Very nice staff who apologized for my wait. Bottom line: Unless you absolutely need to do carry-out, this P.F. Chang's China Bistro is really set up to give you a wonderful in-house dining experience. Gift cards or not, take them up on that!
(3)Stacy L.
They fail at carryout. Always an issue. Something forgot or timing issues. I do love gluten free options and dined at bar once and service was much better.
(3)Alan D.
This location has never let me down. The management here is on point. There is always at least one manager walking the floor and even helping out with water refills, leading by example because every server is selfless and even when they are swamped they still all help each other out and make sure diners are taken care of.
(4)K B.
So for...15 years I have described PF Changs to people as: "If I had to eat at a restaurant every day for the rest of my life, I'd choose PF Changs." Well...after my last several visits, it is no longer my favorite, and frankly, I don't even care if I ever eat there again. The chicken lettuce wraps have always been a MUST for me...but the last several times I got them, they were a smaller portion and different somehow. I don't know if there is a change to the recipe or they messed them up every time....all I know is I didn't feel impressed with them like I used to. Many times in the past I would eat lettuce wraps as my meal because I liked them so much...last couple times I didn't even eat 2 wraps. :( The shrimp with lobster sauce has always been my favorite. Sure, it looks like snot with shrimp and egg in it, but the flavor was always sooooooo good. Last time I went there were TONS of peas in it (there used to be just a few...enough to give it a hint of flavor and color), huge slices of mushroom that overwhelmed the flavor of the entire dish (there used to be little cubes that just gave it a teeny perfect touch of flavor), and when I asked about the recipe change the waiter said it has always been the same. Uhhhh....NO. No it has not, sir! I don't know how long you have been working at PF Changs but I have been eating the SAME DISH probably 80% of the times I have visited since 1999 when I moved here and discovered PF Changs. I can tell you that it is very very different and has changed within the last...6 months maybe. It's most certainly a change and not a good one. I didn't like it at all. To make matters worse, I ordered it on my birthday last month and didn't even eat more than a couple bites because I was so disappointed with the flavor. No use taking leftovers home when you have no interest in eating them either. It sucked. The beautiful Asian decor has always been appealing to me...one of my favorite parts of eating there. I used to imagine how awesome it would be to have similar decoration in my own home. But...they've recently begun remodeling to some kind of snooty contemporary crap. I don't like it at all. Feels very cold and Scottsdale-ish. On top of all this, there was the credit card debacle. I had to get a new card because of it. I know it's not their fault and they did everything they had to once they found out in order to prevent it from happening again. However, it was just another negative in about a 6 month line of bad PF Changs visits that put a bad taste in my mouth; literally and figuratively. I don't know if PF Changs business was down or if customers expressed some desire for all these changes, but whatever the reason, they have lost me as a customer. I'm sad about this. It was my absolute fave for 15 years.
(1)Nalee P.
We've been to this location many times. Food was always great. The service this time was mediocre at best. Waiter forgot a drink order and the food took unusually long to come out. It was a little busy and we waited patiently for our food. Waiter never acknowledged us to let us know food was coming or kitchen was taking a while.. Nothing. The male manager asked how everything was and we let him know the food was taking a little longer than usual... When the food finally came out, we simply asked the Waiter to pack the food to go, we were ready to leave at this point. We were not mean or rude about it, we were just ready to go. Manager came over and had the NERVE to say,... "it's not a buffet, we do have to cook the food" Seriously!?!? Totally rubbed us the wrong way... Never ever going here again... NEVER!!
(1)Jamie S.
Best dining experience in years! The food was very good. If I was to rate just the food, I'd give this location 4 stars. However, the exceptional service gets 5 stars out of me. We had a party of 6 that was filled with special requests, food allergies, etc. Our server Tyler was the most attentive, generous, and quick moving server I've ever had wait on me. He took care of all our needs and more. It's hard to please everyone in our group, but tyler left all of us incredibly happy with our dining experience. We will definitely be back.
(5)Eric D.
Went in for a special night and just got appetizers. Got 2 of the calamari and 2 of the lettuce wraps. Wow, those 2 things are amazing. I have eaten here before and they are consistent. Of course I will go back!
(4)Stephanie T.
I came here involutarily with a group of 10 for a family birthday celebration. Not my side of the family, of course, but it's one of the sacrafices you make when you get married. To psych myself up, I got there early to catch the tail end of happy hour. I was decently impressed with the black tea gimlet. It was served in a coupe glass, and the St. Germain made it sweet and smooth. I ordered the Buddah's Feast steamed because I didn't want to deal with the usual 5 pounds of water weight gain that comes from consuming quadruple the RDA of sodium in one meal. When our food was brought out, there was lots of confusion. The two servers started auctioning off our food, yelling down the table. One of the meals was wrong, and three other entrees came in its place. My entree was no where to be seen. I'm surprised they dropped the ball so badly. I thought part of the reason you eat at a souless, corporate grubateria was to experience a well-oiled machine that is able to execute orders correctly and efficiently. Splitting the checks was also a bumpy, drawn out experience. Hopefully, I won't have to come here again.
(2)Emily H.
The two of us enjoyed the dinner for two. Service was great. Good tasty
(4)Johnny L.
I do like PFC. I had the pork pot stickers and the shaking beef. Quite yum, It wasn't until my buddy received his dish (mongolian beef) that I realized his dish was what I wanted to order. Oh well. The beef lettuce wraps are worth ordering too - fairly scrumptious. Ya feel me?
(4)Mark B.
Best service I have had in years. Took a party of 7 there. Never an empty glass. Seated promptly. Food was good. Will definitely go again. Tip well because they deserve it with their service. Skip the dump tepenyaki place down the road and get a real meal.
(5)Michael B.
Four stars because the food and atmosphere was everything a Changs is suppose to be and it gets an extra star because our server Krystal was excellent and super attentive even though she was super busy. Great experience.
(5)Michelle A.
Went here with my new family for Chinese New Years. Sat next to the kids and once they had their rice they seemed happy. It was late and they were tired. There were 12 of us including the kids so I think we tried most everything. Ok not everything but we had fish, shrimp, beef, chicken, fried rice, veggies and of course some yummy drinks. Dessert was fortune cookies. Mine said better luck next cookie. LOL!
(3)Hailey S.
Okay this place is perfect. My favorite place. The food is always outstanding and the service is always great. I've never had a rude server. The food is kind of expensive but we go occasionally because the food is just so good. We are going tonight on a double date, they've never gone before so they must try it! My favorite meal is sweet and sour chicken :)
(5)Dana B.
Tonight I would give it 4 stars. It was a busy night yet we were seated sooner than anticipated and served promptly. Good quality ingredients served hot. Flavorful dishes. Server was very good, we forewarned him we like a lot of their special sauce and he prepared a small bowl rather than their usual tiny bowl of it. Nice not to feel like you need to harass the busy server for more sauce. We will be back!
(4)Katelynn And Sam L.
MY FAVORITE RESTAURANT ! I have NEVER had a bad meal here and would HIGHLY recommend ! Changs is a weekly meal for our family! Bar none, best bang for your buck! LOVE LOVE LOVE !!
(5)Diego S.
I like to think of Chang's as the Area 51 of Asian dining. Mainly because the executive chef is constantly changing the menu, and whenever this happens, my favorite dishes become conspicuously absent from the menu. That is, until you ask the server for your menu-absent favorite. Ahem, excuse me, "What happened to the grilled salmon?" "Oh we still serve it - its just not on the menu anymore." Why is this, I wonder? Apparently, there was room on the menu for the shellfish disclaimer. And the peanut allergy disclaimer. And the gluten intolerance warning. And, how we should notify our server if anyone in our party has a food allergy. Oh, and I almost forgot, the undercooked meats warning - the one about how eating meats cooked rare may increase my chances of a foodborne illness. I imagine a conversation between Chang's lawyers and the executive chef going something like this: Legal team: "We're afraid we're going to need about six inches on the bottom of the menu for all the legal disclaimers, can you get rid of some of the entrees?" Executive chef: "I suppose I could pare down the menu if need be." Legal team: "Yeah, well start by losing the spicy eggplant with ground chicken - no one eats that shit, and get rid of that weird salmon dish too!" Chef: "Why yes, I believe I can get rid of those and a few more while I'm at it." [gigantic ass-kissing sound in background] I'm afraid we'll soon see a day when the menu has no food items at all - supplanted by a dining contract, replete with fine print, indemnification sections, and hold harmless clauses and all thanks to diners who are more hungry for lawsuits than they are a great dining experience. The world's getting weirder by the moment. In the meantime, if you like eggplant, they make one fine dish that kinda-sorta makes up for the legal warnings - the ones that also hoodged out my grilled salmon.
(3)Tamar T.
I visit this location only twice and the reason I give this place 2 stars is because the first time that I've been there was exactly very nice: great food, great service. Just like you would expect in a dissent restaurant. The second time was awful!!!! If it was my only time there I wouldn't even give this restaurant 1 star if I could. The waiter was seems like his having a really bad day or he just didn't like me and my friend for some reason. At first his recommendation for the food was pretty flat and he couldn't explain any dish that had "traditional taste" in his opinion. Now yes I do get that sweet&sour or orange peel chicken is very popular in Chinese kitchen but it has nothing to do with his attitude that evening. He was rude, uninformative and always speak super fast and ran immediately off the table when he was done talking (and no the place wasn't packed at all). Me and my friend were complaining that the time we were waiting to get our entrees was too long and my friend mention that we are in a hurray. Then first we couldn't find our waiter for a while so we spoke with couple of different waiters to check for the food. When our waiter came by with his "cheerful" mood he decided that we didn't informative him that we are in a hurry and we are not waiting long enough. By the time It came it was 40 min from the time we order. I think 40 min it's a lot of time to wait for a fish and chicken. Even with the starters the gap between the courses was just too long and if the kitchen is on pressure at least the person that serves the food should be nice!! I told one of the employee about my experience that evening and he said "he will tell the manger". also explained him that I go to restaurants 3 times a week and I've never had such a bad experience in my life. When I finally ended my visit before I got out I asked from the host for a pen so I could sign my visa because the waiter was "too busy" too remember to bring one. I told her that I hope the other waiters are nicer but she couldn't care less. This is my very first time I didn't tip a waiter, if that's how I felt after this visit I feel that I need to share my experience. The only thing I can do is saying that the "traditional" sweet & sour chicken was tasty. And I would have come back for some more if I'll get treated better.
(2)Kate D.
One of the best dining experiences that I've had in the area. The servers are incredibly pleasant and welcoming. The food is delicious! And when they accidentally threw away my leftovers, they offered to make me another dish to take home! Wonderful wonderful people.
(5)Todd C.
A monthly staple of our eating habits the food is consistent, hot, usually quickly served and the drinks affordable. PF Chang's is however not an inexpensive night out. For a party of two with apps and drinks as well as your main course one should expect to shell out a quick $80-100. The early bird apps and drink specials can tame this some and soften the blow. Plan ahead as the place fills up quickly. My only negative comment would be the extensive "dust bunnies" behind the bar on the ceiling. Someone needs to look at the big picture a bit more and stay on top of things.
(5)Jay M.
I haven't eaten here in a while but for some reason it sounded good so we dropped in for some grub last night. Wait time was 20-30 minutes and after 45 we finally found ourselves a table. They must have been understaffed, unusual for a restaurant on a Friday night, because there was plenty of tables available & no one was getting seated. Not really sure why other people were sat before us when they arrived after us but who knows how the greeters really handle things. Since we had plenty of time to study the menu ordering our food was handled promptly. The waitress was wonderful & quick to provide service. It took a while for the food to arrive so we had another bit of a wait. Food wise-it was great, appetizers, egg drop soup & our dishes came out great & we enjoyed the meal.
(3)Kati K.
Every single time I set foot in this place I leave FURIOUS! The service is horrendous. The food is fine, nothing special. I got a gift card like two years ago and went in for dinner with my husband. I was disgusted by the wait, so I ordered take out instead. After waiting forever I got home and my order was wrong. I complained and was given another gift card. This time I ordered ahead and still waited 30 minutes (15 to be acknowledged, 15 for my food), but this time my order was correct at least. Then tonight I submitted my order online and then waited 15 minutes to be acknowledged and they told me they never received my order! No apology, no offer to put in an order, just " nope, it's not here". So I went to chipotle... Guess what, I got immediate friendly service. I'll never set foot in this restaurant again... I still have half a gift card left from 2 years ago, maybe I'll give it away or try another location. Total disaster.
(1)Briana C.
If there was an option for zero stars I would absolutely use it. My friend had two gift cards that she received a couple years ago and called to make sure that they were still valid. She was told that they never expire by a staff member and then was put on hold while the staff member got the manager on the phone. The manager said that the number on the gift cards would show if they were valid or not and if she brought them in the store he would look them up. She then told him that she had the gift cards and could give him the numbers over the phone. He then said that he did not have time to look the gift card numbers up. My friend, frustrated and astonished that a manager would treat her so horribly called back and asked for the corporate or district manager's phone number, which the manager Mike refused to provide. I still can't wrap my head around how the manager Mike treated a potential guest. Due to this I will never dine at any PF Changs again.
(1)Carolyn B.
They need to clean the place up. Front entrance and door filthy. Also the candle holders on the tables saw better days. Food was fine. Too spicy even though they toned it down. PFC on Superstition nicer.
(3)Christina N.
I must start off by saying the choice to go here was a spur of the moment decision. My boyfriend and I were wanting to eat but it was a little later than usual dinner time so the normal list of authentic hole in the wall types were out. But we also wanted something semi healthy so fast food was out as well. When we arrived, we were sat in a corner table as requested.The atmosphere was what you'd expect from a chain trendy forward american asian fusion joint. However, the lighting was very bright I felt like we were on stage: And now presenting... Okay, the key lime pie martini was amazing! It was delicious but just know they can be dangerous because you cannot taste the alcohol. We started off by sharing the egg drop soup and egg rolls. The soup was decent but was too dark and not as flavorful as I expected. The egg rolls were way too greasy and soft. We then moved onto our main course where he ordered the coconut curry vegetarian plate and I the oolong steeped bass with spinach. The vegetarian dish was overly sauced in our opinion. The bottom of the plate was all liquid about 1/2 deep...hmm. The vegetables were overcooked and the tofu was very soggy (also there was a ton of it). My fish was prepared nicely but the spinach was a bit salty just sitting in the sauce underneath the bass. The service seemed to be easy going at first but it got a bit repeatative as the night went on. The server seemed like he wanted to be anywhere but there taking care of us as well as his other guests. The manager stopped by with a typical insincere "How is everything" which I actually found to be annoying. The music was a bit loud and overbearing at times when we were just trying to have some calm conversation. All in all, for the prices they charge, I expected more. Overall: Food = 3, Service = 3.5, Atmosphere = 3, Value = 2.5
(3)Jackie H.
4 of us went for lunch and it was wonderful. Stefanie, our server was great. Loved the Hot & Sour soup, egg rolls & lettuce wraps. We all had different entrees and we all had smiles on our faces.
(5)Meghana Y.
Amazing lettuce wraps and tiramisu! Much better than the Mesa location.
(4)Peggy B.
Wonderful service. Wonderful food. Pf Chang never disappoints. One of the best Hot n Sour soups ever. Lettuce wraps are great. All entres were excellent. A great experience. Thanks Stefanie for the nice service.
(5)Joann M.
Look, I know there are things are the menu that are better than others. And at first about 10 years ago when they opened I wasn't that crazy about them. But now, their menu has really improved. The cucumber salad is incredible. The side veggies are fantastic. It always tastes the same. No surprises. That's good.
(5)Wendy G.
Yummy American Chinese food! Hunan Fish, Sichuan Scallop, shrimp with garlic sauce... U name it! And they serve Samuel Adams beer on draft as well as lots of other standard bar drinks, which is rare for a Chinese restaurant. As for dessert, they've got carrot cake, key lime pie etc. The service here is really good too. Now I totally see why PF Chang is running so successfully because of its finely culturally adjusted business model.
(4)Shirley C.
I've been to this place a couple of times, mainly for team lunches, so I thought I'd review it this time. When you walk in, you get that classy Asian vibe. It's fairly upscale looking. But the first thing I noticed was how few Chinese people there are. I think I was the only one. We had the chicken lettuce wrap for the appetizer. The chicken was not as tender as some other lettuce wraps I've had, and the soysauce may have overpowered the taste of the chicken. But it was edible. I tried one of the lunch bowls: pepper steak. It said it should by spicy, but I couldn't feel the spice. The beef was cooked well, but they ODed on the sauce making it too salty. I thought the dessert shooters were really cute. It's a good portion for those who want to have some desserts but not overstuff ourselves after a heavy main course. The tiramisu shooter isn't as good. But then it's not expected to have a tiramisu flavor in a Chinese oriented place. It tastes more like a tiramisu cake instead of the traditional soft and creamy tiramisu I'm used to at an Italian restaurant. What I do like about the restaurant is the different tea flavors you can choose from. And they bring it out for you in a traditional Chinese/Japanese like teapot to set the Asian mood. It's a good alternative for a tea house. Pf Chang's is good to have food for the people who like the Chinese-American fusion. It may be a good place to start if you're scared of "real" Chinese food. It's not a good place for authentic Chinese food. And the price is more than I would pay for average tasting lunch.
(2)Chris S.
Sad and disgusted I will never come here again... I went for the first time to Pf Changs last night with the suspicion that I shouldn't because I hardly ever eat at chains because they are generally overpriced, over-hyped and have poor quality of food while trying to pretend that it is so hip. Boy was I ever right and this just goes to tell you that you should always listen to that little voice in the back of your head instead of the louder one in your stomach. Instead of going to a noodle house where everything is made fresh my partner and I opted to come here because it was in the parking lot of the mall where we were and he was ravenous. Decor is nice et cetera, et cetera, and I ordered a glass of Malbec and some spring rolls. When the rolls arrived, they looked like they came out of the freezer bag and the sauce tasted like it did too. Not only that, but they did not even taste as good as the freezer rolls do lol. Completely void of taste and the only highlight was the arrival of my slightly chilled Malbec. I ordered the vegetable lo mein and my partner ordered the mongolian beef. His arrived looking fine, nothing extraordinary and mine arrived looking like someone had gone out and purchased one of those Yakisoba noodle packs and just plopped it into a white plate. It didn't come with any rice and the lame oil and pepper trio they tout wasn't very good. The broccoli was undercooked and it was completely void of flavor. I was so pissed off that for a small ass portion which sucks by the way, they charge you $9 which you could get somewhere else at a mom and pop operation for about a buck less and it tastes so much better. Good service but that's not enough to save their lackluster food, maybe just this one in Chandler sucks. Either way, I don't really want to find out.
(1)Mie L.
food taste is much much better than other pf chang's i have tried. service is good.
(4)Eric M.
Went to PF Changs yesterday. Hadn't been there in a couple years. Went for happy hour and got the Pork Dumplings, Calamari, Chicken Flatbread, and Egg Rolls for appetizers. And had Moo Goo Gai Pan. Everything tasted awesome. Not sure why I hadn't eaten there in so long.
(5)Jeff A.
What a lousy experience!!! My family and I get there at 12 noon on a Saturday and the place is almost empty. There's no one at the front desk to greet and seat us. Theres a line of people waiting and no one to help anyone. Eight minutes goes by before a girl finally emerges from the back . She says no word of greeting to anyone. We finally sit and a waiter named Dylan comes to our table and says he'll be back "in a minute" to take our order. Fifteen minutes go by and he never returns to our table. I flag down the manager and he acts annoyed and asks me what I want. I tell him I'd like to order, and to take my families order first and he starts laughing at me in a mocking tone and with a sarcastic inflection in his voice and says "I thought you were ready to order"!. I inform him I'm deferring to my family first to be polite and expect him to be respectful. Needless to say at this point my meal was ruined. The manager is a man in his mid forties dressed like a slob and very disrespectful. He also doesn't manage his staff, as reflected by the disappearing acts the hostess and waiter pulled in a nearly empty restaurant hanging out in the back instead of attending to their customers. and with the disrespectful attitude that manager imposed on me.They have the gall to call this a top level restaurant. You'd receive better service at a Dennys.
(1)April Q.
Okay, this is another instance where I officially state that I don't often go to chain restaurants and then go home and rate them a 4-Star only because most of my experience are usually 3-Stars. Also, I'd like to clarify that I am giving this rating based on service and not necessarily on food, though the food was on par and as expected. We had a great time at PF Changs today... only reason we went here was because my sis was craving "chinese". Anyway, our server J was awesome and so was the manager (with whom we had a lengthy, funny, conversation about burgers, of all things). The food was as expected but I was mostly impressed w/ our server who, when I told him in a joking manner that I might start gnawing on his arm because I was so hungry, he said, "give me a sec" and ran back to the kitchen and had them whip up our meal pronto. It came out quickly and everything except the Buddha's feast was exactly as ordered. Our server was not a fake friendly guy, he was just real though friendly, funny, and quick. He didn't do any of that annoying interrupting stuff (I hate that, esp when you're in a deep conversation with someone and they interrupt you to ask if you want water.. yes, it's empty 'cuz I've been suckin' it down so please go for it) and walked by often enough so that if we needed something, we could grab him easily. My martini (Dragon something or other) was pretty good, though a bit too sweet for my taste to order again. My eggplant was really good (then again I was really hungry). But like I said, our server was great and provided the kind of service that makes you want to come back because it's rare to find. Yeah.. I know, I wasn't expecting that at all. Also, they had a decently sized Gluten Free offerings for those with Gluten allergies - that's great to find!
(4)Jasmine C.
Went again last night as a Moms Night Out with a group of 7 friends- I did not pick the restaurant. I ordered a tofu and vegetables in a coconut curry sauce. YUM! Hot sake for $4.50 was huge and a draft Kirin beer. Total bill with tax and tip was $23.
(3)Monica J.
I love PF Chang's. I realized I hadn't written a review of the location closest to me after my hubby and I had dinner there tonight. The food was as good as always - the great thing about this chain is their consistency. This particular location has great service, too. The only bad thing is that there can be a long wait and it is usually packed due to the proximity to the mall.
(4)Dan M.
We love this place...great menu selection and it never disappoints.
(4)Bob B.
On New Years Day 2014 my family decided to have dinner here. Our daughter was in charge of ordering while I was in charge of paying. She ordered: Dynamite Shrimp $7, Chicken Lettuce Wrap $6, Lo Mein $9.95, Kung Pao Shrimp $16.95, Orange Peel Beef $14.95 along with brown rice. This was enough for our family of four. Great service, clean restrooms and parking lot.
(4)Danielle T.
P.F. Chang's offers a nice selection of vegetarian fare that I have been consuming since my switch to vegetarianism last year. Its been good for my family as well since they all eat meat. My husband and I can get what we like, they can get what they like, everyone leaves happy. My favorite dishes are the vegetarian lettuce wraps and the spicy eggplant. My husband prefers the ma po tofu and the vegetable curry. We also like to get take out. Did you know that you can order those little mini deserts to go? Ya, I found that out a few weeks back and ordered four of them. They are pretty good. Beware though, P.F. Chang's food is extremely high in sodium. So if you have high blood pressure or something, you should probably eat somewhere else. Otherwise you might die. But for those of you who don't care about your sodium intake, they have a warrior card you can sign up for online and get 10% off every time you eat here. You even get emails sometimes with 20% off coupons.
(3)Sarah H.
I was shopping at the mall, and I got hungry So I thought about my choices, and decided to try out PF Chang's. I haven't eaten PF Chang's in like... 10 years. I ordered their lettuce wraps, and man o man, I loved them! I could eat them every day. So yeah, that's all. I did like that when I told the server of my peanut allergy, she totally took it seriously and had the kitchen use separate pots and pans for my food. I'm such a princess. :)
(4)Bethany L.
I came here for dinner with a bunch of friends. There were eight of us on a busy Thursday night. We got sat right away with our reservation. The food was a axing as always. I highly recommend the hot fish! And our server (forgive me for not remembering his name) was probably the service I have ever gotten! He was very quick and precise. He took care of us with our drinks and refilled when needed. Bagged our food for us and even kept up on clearing the table with our empty dishes. Again the best service I have got in a very long time! Thank you for a wonderful evening with my friends!
(5)Elliott B.
Have you ever eaten Chinese food? Real chinese food? Trust me, it's not like this--this is decadent, greasy, rich American food with Chinese names. Ma Po Tofu is not supposed to be crunchy outside, soft inside, and sweet/sour. But here it is! Also, don't ever order a coctail or drink not on their menu. I got an unlayered B-52 in a brandy glass. More like a Yak-2.
(2)Nesto M.
My mom, I swear. She can't get past wine in a box, Costco, or chain restaraunts. But anyway...This was where she took the fam for my brother's birthday this year, because he's into Chinese. Whether it actually was Chinese is debatable. We started with the lettuce wraps,because that's what you do at PF Changs. Yeah, they were ok, a bit salty. We got big plates of a bunch of different dishes. Nothing memorable. My dad sat with his beer and ate nothing, which really cracked me up. He hates Chinese food and there is not any American alternative to choose from. Occasionally we would hear him grunt in displeasure at the whole experience. Over-hyped, over-rated. My mother's take: This place is great! We should come here for your birthday Nesto. wow.
(2)Amy B.
I have been to PF Changs before, but not to this specific location. I dined here on Sunday night, and it was a pleasure as always. We were seated right away, and the place is pretty big and well laid out. Had a decent crowd for a Sunday night, and our service was great! you can actually see this location from the road, making it easy to find, and parking was a breeze. I ordered the Sweet and sour chicken. I forgot what my date ordered, but both dishes were good. I upgraded this time, and got the fried rice...with shrimp! Food came out in a decent amount of time. Server was smart, friendly, and did not make us feel rushed. My serving of shrimp fried rice was HUGE! Did I also mention that it was tasty? Sweet and sour chicken was done just right, and it was tasty! I would definately return here, and was happy with my experience at this PF Changs location.
(5)Alaine G.
Very sad to see the SEVERE LACK of Customer Service. We had a server who knew NOTHING about the drinks from the bar. WE asked her three times if the had T-Ten Gin. She could not seem to find out. We requested a new server and that was not fun either. Sean the server had a BAD attitude because he took our table over. THIS IS THE WORST CHANG's FOR CUSTOMER SERVICE. We have gone to PF CHANGS since it began in Scottsdale. WAY TO GO TO DESTROY BRAND LOYALTY!!!!
(1)Jordan M.
Food is always great here. Not a bad spot for a lunch special quick stop either.
(4)Sarah J.
If you have over 2 people plan on waiting over 2hrs for a table. If you happen to ask for a manager don't count on ever speaking with one. You are an inconvenient burden that pays their bills.
(1)Mena C.
Background: I have wanted to try this restaurant since they 1st opened, and the rumor of their prohibitivly expensive food is what kept me away for this long. Since it was Father's Day, and one of my daughters wanted to help defray the unethically high cost, I agreed to finally try. Service: Friendly, warm, and usually nonexistent. There were 4 times out of 10 table visits where the waitress was unexplainably missing for over 15 minutes. It took us over 110 minutes to get out of this restaurant-- we just kept waiting for the server. I can also say that whenever she did arrive, she had a plastered-on smile, a soothing voice, and pretended to be attentive to our every need. It's tough have a good family experience with her kind of ungenuine performance. Price: Unnecessarily expensive, and horribly overpriced. Food from Pei-Wei (at cheaper prices) is easily comparable to these dishes. Most of the entrees were $15-25, so this can only be a family restaurant for special occasions. They will easily miss the entire market of routine family meals, because of their ridiculously high prices. Please stop creating restaurants with price lists like this. Taste: The food was wonderful, and exactly what I'd expected. I also would expect a 10-out-of-10 taste of food for this kind of money. The portions were enough for a 2nd meal later, so this part was A-OK. In summary, we won't be back. My 1st impression when we sat down was that it sounded as loud as a cafeteria. The concrete floors must have echoed the sound of all the diners clinking their silverware and talking needlessly loud in the dining room. We will archive this visit in the family history and refer to it as, "...remember the time we went to P.F. Changs?". I've enjoyed Wolfgang Puck's shows, advice, and attitude, but the prices are too prohibitive for any type of return trip. I'm kind of stunned that they would pin their future hopes of success on the hope that another 1st time visitor will keep this restaurant going.
(3)Jennifer W.
We came in for lunch on tax day to receive the additional 15% off. The promotion is definitely what brought us in. Ordered the chicken chopped salad, beef and broccoli lunch, and the spring rolls. Everything was excellent and came out quick. If you like iced tea I would suggest ordering it because it's unsweetened and very good.
(5)Lyndsay W.
I really love PF Changs. They offer lots of vegetarian options (even lettuce wraps - YUM). I went there the other night with a large party for someone's birthday. We had reservations and the place was slow, so we sat right away. The waitress was very prompt and attentive, even though we could all tell that she was a little worried about having a large party. We hardly waited at all for our dinners - which were a combination of vegetarian and meated dinners. I had the Ma Po Tofu. It was so good - and when I went home and looked up the fattiness thereof, it is a reasonable and healthful choice! How exciting and refreshing is that? I will definitely go back to PF's. (and it's little sister Pei Wei.) Yum!
(4)Das K.
I generally don't write reviews about chains that I rarely visit, but sometime rely on when I in a pinch while travelling... but this was just to classic to not share for posterity... Sit down at the bar (you know travelling by myself) - looked like the right spot with appropriate elbow room for Me, Myself, and I, but lo and behold picked the spot with the dark mushroom on the counter, and the sticky hidden mess where I put my rental car keys. Nice enough waitress/bartendress offers me a drink, I get a slightly chilled (54 degress perhaps) Malbec, which was good. Ordered my peculiar dish (the only reason I ever come to this chain) - stock velvet Kung Pao with loads of veggies added to make it almost healthy (minus the heartache inducing sodium levels). Figured it would be all normal like it usually is in a chain like this.... consistency for the sake of authenticity and the fact that Chandler is almost devoid of good cuisine. First dish out - fast. No veggies, they send it back... back in 5 minutes, chicken is not stock velvet, I didn't notice at first... waitress did, plates sent back... 10 minutes later.... food now in front of me to consume. No problem, I can handle two screw ups, I will be gone soon from this place. However my journey has just begun.... Young manager comes by, says sorry I talked to the "chef" and chucks a free appetizer card at me. Good only for Chandler... I let the waitress know later in a nice manner that they can keep it, because I don't live here. She says oh, let me get you something else. Then ensues some discussion with suave young manager and older manager.. older manager comes by and tells me that being that I didn't order an appetizer I couldn't redeem the appetizer card. He repeats this twice because I couldn't fathom that he would be saying that the card that they just gave me, which I didn't want, I was now in trouble for trying to use??? He finally understands my confusion... and says, oh I will be back. He comes back with a appetizer card I could use anywhere in the world!!! Yippeeee!! And then he gives me his card in case I have trouble getting a table when I want to use the appetizer card back home - because he opened all the restaurants up there. Trouble getting a table at PF Changs?????? ! I left going holy mother of cows, then I saw the UFOs over Phoenix and realized I was in the Twilight zone.
(1)Eric H.
Good food as always!! The waiter talked a bit too much. I like to talk to my wife during dinner, not the waiter.
(4)Kirsten P.
The black pepper chicken and lettuce wraps are perfection.
(5)Harvey S.
Four stars for service, comfy chairs and classy surroundings. Two stars for the food. Chinese food has always been about inexpensive tasty food with some different flavors. PF Chang's is the antithesis of this: moderately good food at an expensive price. It probably costs so much because of the huge horse statues out front--I mean, really? We were with a group and joined them late, but waiters whisked over to the table, brought us menus and drinks, and got us some rice right away. They quickly took our order and rushed it to the kitchen. We were eating in maybe 20 minutes. Considering that it was a very crowded Saturday night, that was very impressive. The servers were helpful with suggestions and very friendly. The kitchen was fast. What I liked about the food was they came up with a little unusual and creative ideas: my wife ordered a lamb dish and they put some cilantro in it; not a classic Chinese ingredient but a good use of local flavor. I also liked that the kitchen was able to substitute shrimp for pork in my dish, although not on the menu. What I didn't like was that my Mu Shu vegetables seemed overcooked without that much flavor, and the pancakes started toughening up at the end. By comparison, an independent Chinese restaurant in Phoenix made this dish with fresh-tasting vegetables with more flavor, and the pancakes were so delicate they practically melted in your mouth. This place is okay for a larger group, and in this area, but for value and food quality, I would go elsewhere.
(3)Alie C.
Best service I've ever gotten at a PF Changs. I love when a waitress actually takes the time to talk to us about something besides what we want to drink and eat. Ours did just that and made us laugh. The food was the same as always, but her animation regarding our mutual guilty pleasure, Project Runway, made the lunch memorable. Cheers to that.
(4)C R.
P.F. Changs used to be the place to go for unique and flavorful Asian/ American cuisine. Not anymore! Over time this groundbreaking restaurant chain has slowly declined. It is sad because it WAS a great place to eat. Now corporate cutbacks and shortcuts along with the gradual substitution of cheaper sauces and meats have rendered this eatery a mere shadow of its former self. We tolerated it for sometime but most recently it became intolerable. Coincidentally the boys upstairs have released a frozen for supermarket consumers version of the recipes. It is marketed under the P.F. Changs name. Frozen food!..Yuck. I might as well stay in, save money and put in a Marie Calendars or P.F. Changs TV dinner. Did you not see The movie "Ratatouille"? This is the kiss of death.
(2)Ryan K.
I have to tell you that as many times as I've been here in different locations and eating different dishes I've never been dissapointed! This time around after eating burgers, ribs, cups and cups of beer at the Phoenix Open and Chick Fil A I was in the mood for something healthy. I had that ginger salmon cuz I wanted something healthy and I was craving fish, lobster or oysters settled on fish and I gotta tell you it was something special. I wasn't really all that hungry because of all the appitizers I was munching on but at the end of the meal the plate was empty. Changs needs no introduction. They're good at what they do and everything else just kinda falls into place.
(5)McCools B.
Ok,......for a chain. I try to support local business as much as possible. Pricey, good for a date night I guess.
(3)DestinationFamilyVacation M.
I just want to say thank you to the Management and staff, especially Amy for their fantastic service and wonderful meal. Let me explain how wonderful they were...we took our 87 year old grandmother out to eat. She loves the egg-drop soup and lettuce wraps. When she picks the lunch spot, PF Changs is her place of choice! As we walked to the door pushing the wheel-chair, Amy, who turned out to be our waitress, politely opened the door and helped us to our table. She was patient with our order and pampered us the entire time. Amy cheerfully completed all our requests and even went overboard. The food was well prepared, great portion sizes and straight from the kitchen to our table in amazing time! Yes we enjoyed grandma's favorites as well as a couple of ours! When it was time to leave, as if Amy hadn't bee fantastic already, she boxed our leftovers and spoiled grandma with several extra fortune cookies, just to make sure she got a good fortune. Then she suggested we use the side entrance from the patio, which gave us a straight shot to the handicap parking spots and kept grandma out of the sun. We really enjoy the food from Changs, but Amy really made our visit! Thanks Amy, for everything!
(5)Susan B.
While my experience with P.F. Changs is usually based on their takeout, last night my mother-in-law and I had a rare evening together and chose to eat in the restaurant. We arrived around 6:00 PM on Friday night, and the place was very crowded already - a large party of 35 was taking up much of the table space so nobody was going anywhere for a while. Nevertheless, the greeting staff were all calm, polite and cheerful, and we put in our name, were told we'd wait about 35 minutes, and headed for the bar. Our bartender was a hoot, and gave us terrific service while we stood behind other patrons at the bar. When our table was called (35 minutes later, right on the button), we were seated and joined by our server Brianna. Despite what clearly must have been a hectic evening for her, Brianna was calm, focused and made our experience terrific. When our food arrived, she commented on how beautifully my Oolong-marinated sea bass had been cooked (and she was right). She was just delightful. A number of people checked in during our meal to make sure we were happy with everything, and the managing partner offered us his business card and suggested next time we could contact him directly and he might be able to seat us more quickly. The only reason I can't give 5 stars is due to the noise level in the restaurant (which can't be helped given their layout). The evening was great, the food was terrific, and Brianna was one of the best servers we've ever had. We'll definitely be back.
(4)Michael c.
This place was what i was looking for! it has a pretty good size menu i had the Dali Chicken (very very very spicy) service is very good
(4)Benjamin B.
3.5 Stars! I have always liked P.F. Chang's. The food is delicious. The appetizers from their famous lettuce wraps to their salt & pepper calamari. Nicely lit - dim yet, easy on the eyes - brings comfort to a very loud place. Not a romantic place. More on a good place to eat out once in a while with a fun group of friends and family - and I now have my parents doing take out on occasion. They are good to hook you in and make you want to go back. They should think about opening up one in SOMA here in SF. They would have my business. Otherwise, trekking out to the one in Emeryville isn't so bad - but, it seems so far across the bay bridge... hehehe (san francisco joke).
(3)Chris T.
Don't go aggro on me, Chain haters! Yeah, I like P.F. Changs. Deal with it in a constructive and mature manner. So I go here last night with my wife and son. I didn't have to wait, for I called in earlier and got on the list (smart thinkin' bro!). We all meet up and walk into the joint. Oh, and exterior decorators... My son LOVED the ginormous horse outside, BTW thx! We get a table and order. I can't recall what my wife ordered. Some sort of garlic shrimp plate with snow peas... It was worth a nom. My dish, however was the full triple nom. Double Pan Fried Noodles. Freaking amazing. It tasted like the Kung Pao Chicken had rolled around on a bed of noodles so FAST that it cooked them to a delightful crisp and then left its tasty juices behind on its bed. Nom Nom Nom. We also order Crispy Green Beans for my son, but we ended up eating most of them ourselves. Sorry Conor :( but they were too good to pass up!!!! Tempura coated green beans lightly cooked and served with a spicy ranch style dipping sauce. It was equally delish! Not to mention our waiter was on key that night. He stopped by a few times and filled our mango ice teas and even bagged us up some extra sauce for the beans. Score! Overall, it was a memorable night with my beautiful fam... good freakin times, yo
(4)F N.
We go to PF Changs at least once every couple of months. I have never been disappointed by their food. Their orange peel shrimp is the bomb. We like it extra spicy. You can ask for white and brown rice. The black pepper prawns served with the mustard sauce are amazing but are best eaten fresh right over there. They get all soggy if you do takeout. Have you ever eaten their desserts? Try the Great Wall of Chocolate. It is huge. One order is good for like 6 people. Or if you are a chocolate lover like me...maybe good for just one. Giggles... The service is sometimes not up to par but eventually it all works out. Lately it hasn't been that busy when we go, even on weekends but it is always good to call about half an hour before you get there on weekend nights because you never know how long the wait is going to be.
(5)Sandy C.
Usually a great experience here! I used to work for P.F. Chang's in California as a waitress, and I'd say that we have great service 99% of the time we dine here. I can almost swear that the little things that have changed are starting to annoy me. The proportions must have shrunk 30% in size (check out their new serverware, they're not fully round anymore, they more assymetrial and odd-shaped, to give the guest a more "full" visual affect that they haven't cut down in portions). But they have. They have switched to the cheap, off-white, plastic chopsticks, (they used to be dark brown or black). I think they have decided to cut back on costs by doing these things..but then their prices are higher now? That doesn't make any sense. How is it $6 for 2 spring rolls? Other than the price gouge and portion's continually shrinking, the taste of the food is amazing. Yes, it is not real Chinese food. Duh. I'm Chinese. lol. But it sure beats walking into a hole-in-the-wall chinese restraunt with bright florescent lighting, awful music, and pink table clothes. You know what I'm talkin' about. Authentic Chinese food cannot be beat. Hands down. But P.F. Chang takes the cake for interior design, not necessarily the food.
(4)Jennifer G.
I have not been to this place in forever and I will tell ya why. Because Pei Wei exist! It is the sister company of PF Changs so alot of the dishes are the same, in fact, I think they taste better at Pei Wei. In addition, its way cheaper and you get alot more then what they give you at Changs, Although its walk up and order and get your own drinks, utensils, etc, they bring your food to you. There is no tip necessary which saves ya $. Its just better all the way around. Now I am not completely knocking Changs. Their food is very good. I especially enjoy the lettuce wraps and crab wontons (which I can get at Pei Wei), the orange beef (Pei wei has it also!), the Changs spicy chicken (only at Changs), and their lo mein (Different here then at Pei Wei). However, I feel like I have to order all of these things when I come here just to get full!!! That in turn comes out to over 80.00! K to sum it up, this place is not bad, not good, simply ok in my opinion but I will probably never go here unless someone else insist on this and I cant talk them into Pei Wei. Haha
(3)Terry S.
Yes, I am a fan of Pf Changs. I love coming here and when I do, never disappointed. Despite the harsh critics out there claiming it's not "real" asian food, well have you actually had real asian food? I like to consider this asian food with an american flare. Who cares, as long as it's good, I don't care who cooks it! This place is fun to go to, I enjoy the ambiance of it, I enjoy their mixed drinks and I really enjoy their food. Oh and if you haven't had the calamari, the best!!
(4)Nicky A.
I am so very impressed! having recently discovered an unfortunate gluten intolerance (boooooooooooo, especially due to a lifetime of carb-lover syndrome), I have to be more selective about where and what I eat. lame. anyway, my girlfriend and I dined at P.F. Chang's last night, and we were greeted by a terrific host (who was terrifically funky), and had a terrific server who was very attentive to our needs AND new all about the gluten-free items on the menu, down to the sauces!!! she even brought me out a special sauce. Chang's offers a GLUTEN-FREE menu on the back - this is so awesome!!! I cannot tell you how much I appreciated that. And, the selection is widespread, so you're not limited to a few things with this setback. I had the Fried Rice with Shrimp, and it was delicious, and definitely affordable. The ambience is really nice, the drink menu looks interesting (though a little pricey), and there is plenty of seating Because I spent a great deal of my younger life in the service industry, I fully appreciate having great service, because I was a great server - and this means a lot to the customer! You can tell that P.F. Chang's really emphasizes the value of service. Kudos!! Will definitely be back, and will definitely recommend!
(5)Shannon H.
I love PF Changs. I have never had really great service in Tempe but the location in Chandler always has terrific service. Large menu, lots of yummy and different things to choose from. The staff seem to enjoy themselves a lot. I heard one waiter telling his table that he has been with the company since 2001. Their egg drop soup is so good and you can eat off the lunch bowl menu during the day and your entree comes with the soup. We had the egg rolls today and our waitress prepared a sauce at our table-medium and it was amazing! The drinks and desserts are really good too. You can go here for a special occasion or just lunch. Most likely the manager will pop over to make sure everything is ok-and most likely, it will be!!
(4)Martin H.
Whenever I go here I feel like everyone knows a secret about this place that I don't. The food isn't Asian in any meaningful sense, and it isn't particularly good in general. So why is it packed out and the dishes so relatively expensive? I just had the new Lemongrass Prawn, which was pretty good as far as that goes, but not even remotely Chinese. The fake Asian decorations are more annoying to me than anything, and the dim ambience is destroyed by the TVs playing at the bar since they can be seen from just about every table in the restaurant. The general pretense of classiness was ruined for me when I went to the bathroom only to find spanish profanities written all over the stall. Someone in my party was served the wrong dish, and it took a while for us to get the right one. We were mistakenly given an appetizer which we had not ordered. Clearly, the serving system is incapable of handling a full restaurant. I also saw people being moved to different tables to make way for other, larger parties. I understand the business sense, but that's a completely classless move. Our server was very friendly, but rushed us out as soon as we were done eating. Bland food, poor service, long waits, and high prices? I'll pass.
(1)Rebeccah L.
We went to P. F. Chang's last night and I was really impressed with their service and of course the food. When we walked in, it was obvious there was a wait. We were pretty hungry and almost left, but the two hostesses working were just so sweet that we decided to wait it out anyways (which turned out to only be around 10 minutes). One of them even checked on us a couple of times and told us that there was only one person in front of us and we were next. Such a sweetheart. Our server was Claire and she was just as sweet! Usually when restaurants are busy, you can tell the servers are stressed out and they tend to kind of rush you to make a decision, but she was the exact opposite. We ended up deciding on the chicken lettuce wraps and split the Mongolian Beef. NOM! It was so good. I wish we had leftovers because I can't stop thinking about the deliciousness that was P. F. Changs! The manager, Mike, is a very very nice man, too which I think must rub off on all of his employees. Great food and amazing service. I have NOTHING to complain about!
(5)Kate N.
My husband and I had lunch here yesterday. The food was delicious, they also have a nice wine selection....and our waitress was perfect. Would definitely eat here again.
(4)Brian T.
What the heck happened to PF Changs? They used to be one of the best Chinese food places around! Wife and I went there a few weeks ago and both vow to never return. Her food had zero spice mine had double...had to send it back...after a 30+ minute wait on it the first time then another 15 the second.
(1)Sujith P.
The typical chain restaurant. This is to Chinese what Olive Garden is to Italian. Except that Olive Garden is a better value for money. Ambience and service are very good. Food is okay. I wouldn't particularly recommend it for vegetarians.
(3)Jethro S.
Good lettuce wraps, lots of selection, attentive service. Overall a good place
(4)Rizchel D.
I thought the Great Wall of Chocolate dish at PF Changs was really good. I shared with six other members of my family and we still couldn't finish it. It's huge. It's really sweet but for all you chocolate lovers, I bet you'd love it. I thought that this chocolate cake was one of the best cakes I've had; it had a chocolate sort of cream in between the slices. I also enjoy eating the mini desert of The Great Wall of Chocolate if I can't finish a whole serving of the gigantic cake at one time. This small amount is the right serving for not having enough chocolate and having too much chocolate. It's just right. Other restaurants don't serve this portion of a dessert, which makes it cool in a way and different. I love the to go containers they have for the left over cake. I could eat the rest of my cakes for three days after I had it. It was like a never ending chocolate fantasy. The prices are fairly reasonable for the amount of cake I got . They could go down a little bit but there's three days worth out of that cake so I can't complain too much. The price for the mini dessert is cheap but could be lowered as well because of the small portion given. This dessert is, by far, the best dessert on the menu. I've tried the banana spring rolls and the New York style cheesecake; they're pretty good but when I'm in the mood for chocolate, these two dishes don't compare. I don't think they have the same creamy texture and they're not the same size as the Great Wall of Chocolate. They're tiny compared to the chocolate cake. Anyone, who goes to PF Changs, needs to try this dessert. It's a must on the menu. Nothing compares to it.
(4)Bubu C.
PF chang does not serve real Chinese food, they serve American Chinese food. It is different thing. Typically American Chinese food does not require a lot of skill to do it. Unlike authentic Chinese cuisine which requires a lot of skill and time to cook. The problem is PF chang does not even know how to cook a simple dish. I have had the worst roast duck in PF Chang, house special pork rib was aweful. I don't understand how they can screw up such simple dish. My wife and I can make better dish than them. Price is way too expensive. I can easily find a bundle of Chinese restaurant better than PF Chang around Phoenix area. Sigh
(2)Carlo R.
I don't know how anyone could remotely consider this "Chinese" food. PF Changs is a disgrace, just another hyped-up restaurant catered to ignorant Americans who don't know any better. Go to Beijing or Hong Kong and ask for a lettuce wrap, when they laugh in your face, tell them that PF Changs said it was authentic.
(1)Aaron A.
I'm not going to judge you for eating at PF Changs, after all, I did eat at Pei Wei two nights ago-thus the 2 stars, not just one. However, I did wake up the next morning with the shits.. maybe I oughta rethink that extra star!
(2)Imran M.
Affordable eatery and the food tastes pretty good too. Changs Spicy Chicken is pretty good though the Hot and Sour soup could go easy on the sodium. Dimly lit interior fits in with the whole vibe and style of cuisine. Pretty friendly waiting staff and the service is above average. Lots of drinks to choose from. PF Changs is a nice establishment to venture to every few months.
(3)Colleen W.
The staff is always polite and friendly and are quick to fix any problems you might have. The portion sizes are great if you want to do family style dining, or get something just for yourself and have plenty left over for lunch the next day. Not a place you want to go if you are looking for a quite night out, but otherwise the atmosphere is romantic enough to take a date to on a Friday night (just be sure to make reservations!) . Personal favorites are Chang's Spicy Shrimp and the Banana Egg Rolls.
(4)