This place is very busy. They pack it in and the tables are right up close to each other. The dining area is cluttered without any room to move around lol. The hostesses are friendly and ask if you'd like to be at the bar or in the dining area. On a hot day, everyone is inside. The service is fast and friendly. The food is good.
(4)
Jasmine C.
I am just not a fan of much that I have tried at any of the Buffalo Wild Wings locations. I guess the best would be some of the alcoholic beverages and the Desert Nachos. Last weekend I visited the Chandler Mall location. It feels very small and tight. The entryway is a bit strange. Service was very good. Tried the deep fried pickles. They were okay but I didn't care for the southwest ranch dipping sauce at all. Very thick and unpleasant flavor. Also tried the strawberry limeade. It was sweet and just not good. I love limeade and this didn't taste like limeade to me. I hope I won't be back!
(2)
Cliff K.
Seeking overpriced mediocrity? Buffalo Wild Wings is the place for you! The wings and rest of the menu are decent enough but nothing special and the wings themselves don't stand up well to the competition. That being said, even if the food was a bit better it would still be overpriced. Service has always been mediocre as well. Staff are more interested in chatting each other up than tending to their tables, and when they do it feels like the last thing on earth they want to be doing and can't get away from the table quickly enough.
(2)
C J D.
Decent wings and food. If you want to watch a game or multiple game, great place. But that is about the only reason why you would go here. Average food, simplistic decor that feels uninviting. But, again, if you want to watch a game, they will have it on or can put it on for you.
(3)
Jamie B.
This location is a bit smaller than the rest, but it is just as good. The staff is very friendly and of course lots of tv's to watch all the games.
(4)
Joe M.
This has to be one of the worst BWW I have ever been. I got the mushrooms popper. They slice them and there tiny. Stay away from this place food is no Bueno. It's football season and its not even full.
(1)
Vanessa G.
BDubs! Yes that is the correct name of this place according to me, and the great people at Purdue who introduced me to this chain. Before BDubs, I didn't eat wings. They just seemed unappealing.. and then i met Mango Habanero. OH WOW. oh wow. OH WOW. If you like it spicy (like me) then this is it, if not stay on the more savory side and go with garlic paremsean. This is a great place to watch games at, they are very accomodating and the prices arent bad. We got 18 wings, 2 apps all for $21. Wow!
(4)
Christa M.
Went in here last night for dinner. We should've known it was going to be bad as soon as we walked in. We were quickly told there was a 15 minute wait, why? Who knows because there was so many empty tables. Idk what was wrong with our waiter but he seemed a little lost. We told him what we wanted and when he brought out our food, it was incorrect. So he resolved that issue and put in our correct order. So we waited and waited. We almost never got refills. We had to ask another server for our refills because who knows where our waiter was at. Service really sucks at this location and I'm definitely not coming back.
(1)
David S.
Buffalo Wild Wings (B-Dubs, to those of us in the know) is my go-to place for wings. Yeah yeah, don't tell me about the hipster joint you frequent that has way better wings - I'm not interested. B-Dubs has consistency, and they have over a dozen sauces. Add to that Tuesday wing nights, and Boneless Thursdays, and you've got a pretty good setup. This location is at the mall, which is convenient if you want to swing by before or after shopping, and they have a nice outdoor seating area. The restaurant is clean, and service is pretty fast. The last time I went here was with a group of 12, and I thought for sure that would be a disaster, but it was actually very fast and there were no issues. If you're into sports, they have a ton of televisions, so enjoy that, and if you're not into sports, try to avoid nights with sporting events, because the place will be packed.
I generally don't like food, but every Thursday for a year now I come here and get the boneless wings. I used to get a burger until I lost a bet and a coworker made me get wings. I've never gone back. In fact, I anxiously look forward to our weekly visit to b-dubs. The wings are so yum.
(4)
Masiha H.
The service here is the worst! I guess people who work here hate their jobs and are frustrated like hell. There was this server, she goes by the name 'Sierra' has the worst attitude and tone ever! She was talking to me like I would not even talk to my enemy. Avoid this place like the plague or if you feel like running your whole day/evening with the service.
(1)
Stacy F.
While this location has the same look and feel as the chain overall, it is definitely a smaller, more compact, location. The seating here felt very cramped and we were both bumped into regularly throughout our meals by people walking by us (staff and other patrons). We ordered ten wings and some fries to share between us since we were both just looking for a lighter lunch. The food came out after a little bit of a wait but everything was hot and prepped as ordered. The game offerings are a big plus for this location since it's compact, you can really see the TV trivia games from any of the seats. They offer a free app to play along on your smartphone, or on one of their gaming devices if you prefer. Overall: B Busy location, cramped seating, but fun games and the standard variety of wing options you expect from the chain.
(3)
Elizabeth R.
BBWs is THE BEST! This location has it's ups and downs, but i ALWAYS enjoy the food!
(5)
Crystal P.
The chairs are too close together in the dining area but the food is always good. Lemon pepper traditional are always good with a blue moon. Chile con queso dip for an appetizer is never a disappointment. Always so fresh and tastes soooo good.
(5)
Chad W.
It was a great place to watch a game, enjoy an array of tantalizing wings, and wash them down with an average-priced brew. Besides the place being a bit dark, the location of BWW, the friendly staff, and the speed of service was exactly what we needed and received!
(4)
Xi L.
The BWW chain, pretty standard throughout the US. No real difference. Tons of TV's, tons of space, service is relatively quick when empty, and giant tall glasses for all drinks. Asian zing is my fav, chipotle bbq dry rub is my second fav, and they never disappoint. Honey garlic (available for a limited time) was pretty good too. They are also giving samples of a garlic dip for french fries and that was pretty great too. Happy hours have a good number of beers and appetizers on discount. My fav appetizer has got to be the mini corn dogs which were are an absolute must-have.
(4)
Jason R.
A buddy and myself stopped in here for a beer a some food and were very satisfied with the food and service. We never had to wait for anything and the wings are awesome.
(4)
Maricela C.
Service here is absolutely terrible! We always get a waiter that is slow. My hubby and I always have to wait on our refills for 20min. They don't bring us napkins , and they Rush us with paying the bill. If there was another location closer, we would go there instead. They need to hire new employees.
(1)
Nicole M.
The food and service here is usually great. But the service today was SLOW!!! Multiple employees just standing around with plenty of opportunity to up the service, yet they were just chit chatting in a circle.
(3)
Khoa N.
So I'm worried I might get salmonella. That chicken raw though. Other then the raw chicken. I enjoy the place. Nice place to hang out. Service isn't too bad. Forgot a few orders (carrots ranch)
(1)
Christine J.
Stopped for a quick bite after work and was surprised to see how busy this place was on a Monday night. Started with pretzels with queso dip, fantastic, served hot and salty. Nice size to share or with 6 wings its a meal. Ordered 4 different types of wings each was a hit. Loved the choices of dry or wet, would love wet lemon pepper ( hint hint). Only down side is the price but for a treat after a MONDAY, worth it.
(4)
Leslie H.
They don't deserve the 1 star they get ...So we walked and and were seated right away - that was at 4:45 pm . It is currently 4:57 pm and we have yet to see our server , no drink order , nothing ! 12 minutes is an absurd amount of time to have to wait to be acknowledged . So we left and now we are at BJ's just across the way . There were plenty of servers and staff , they weren't busy .. Last time we ever go to BWW .. I'm not letting this go with YELP I'm contacting the manager when we get home
(1)
Lauren B.
Went here a few nights ago with my 10 month old and my husband. Service was great. Our server was Jake and we were so pleased. He was always checking in. He had our sons food out almost immediately, and was extremely kind. Food was great as always
(5)
Lisa T.
The only reason they're getting 2 stars is because the chicken was alright. From the moment we walked in to the cramped, tiny entrance we were made to wait. No hostess in sight. When we got someone to talk to use we were told "sit at the bar, it'll be a while before a waitress can come and take your drink order" uh okay. It's almost comical so we decided to stay and see if they were just bustin our chops. Well the waitress came in a timely manner which changed the sour taste I had for this specific establishment, but then we ordered food...big mistake. I felt like we were burdens to our waitress, she didn't even bother writing down our order which of course meant we got served wrong type of sides. Fine, but to see her chatting it up with male patrons made me upset especially since we waited over 22 minutes (clock at the bar told me) for our Luke warm food really pissed me off. She seemed upset when we asked for our correct order but then again it could've just been her face since I didn't see her crack a smile whatsoever with us. They weren't even busy so that couldn't have been an excuse for the bad service, I just know I won't come to this BWW again. 2 positives: good music (country, yay) and the managers seem really involved(we must've just lucked out).
(2)
Jeff M.
Service was good. Beer was cold. Football was on. What's not to love?
(4)
Robbie G.
We went here for lunch on Saturday. Our waitress was friendly, and the food came out hot and fresh. We both got wings (salt and vineger, honey bbq), and split a basket of fries. Due to the heat, everyone was crammed inside, but overall it didn't much detract from the experience. Drink refills were prompt and didn't require asking. One of our better BWW experiences lately!
(4)
Christine L.
Love this place. Yummy food for such a great price. Lots of TVs as well to be able to see different games at the same time.
(5)
Brandon F.
3 stars for having a good happy hour with 3$ jack or captain and cokes. Love playing the Texas holdem on the tvs .there are way better options for food in e area though. Just typical franchised frozen food that's fried and slapped with sauces. But great drinks and tvs.
(3)
Vy L.
I thought their wings are incredibly good. I never missed their Tuesday/Thursday specials. I tried almost all their sauces available, including new and limited time. The only complaints I have are the staffs, they aren't as friendly as other places. Sometimes when I go in to pick up my take-out order they'd tell me to go to the bar and ask for them. When I do go to the bar, I have to wait to be noticed by a busy bartender. Why would they hire 3-4 people hanging around at the door and I have to go look for my food? You know other restaurants around the corner offer curbside pickup?
(3)
Christopher H.
Not bad food, cold beers and a great happy hour. Nice bar to watch games at with the many tv's they have.
(3)
Ashley S.
We frequent here during football season. It is a nice location just outside of the mall and it is right next to the movie theatre as well, which is nice. Their wings are delicious and they have so many flavors to choose from. They also have a good beer selection and this location has Hop Knot on tap! They have some pretty good food as well, just not too many low carb options. The service is hit or miss, some days it is great, others it is not. This past visit was great and she was very quick for us, we were in a bit of a hurry to catch a movie. It can be quite busy there during football season, so be sure to get there early if you want to get a table in view of the game you want to watch.
(4)
Kyle H.
This will be a short review... when BWW came out, I really liked their wings. But over the years it seems like they've moved into cooking their wings and then just splashing sauce on them as you order them. This is OK, so long as you know this is what you are getting. On a side note - I am allergic to the Caribbean Jerk. LOL.
(3)
Tania O.
Never coming here again! Dirty place! Table next to us been dirty since we got here. Food is taking too long been waiting for 40 mins and still waiting while writing this. While restaurant is empty only 2 tables!!! My drink bloody Mary full of Tabasco is done. My 2 boys are tired of waiting. I don't recommend this place
(1)
Selena R.
Came in around 9:30 last night and was seating right away. Our server was awesome , very nice and attentive. Started out with the quest dip which my boyfriend and I love queso dip and thought this one was good . Then we got the pepper jack steak wrap and half honey bbq and the Thai curry wings to all share. The wrap was good and so was the honey bbq wings ( I always get that flavor ) but the Thai curry wasn't good at all. The flavor is more like a Indian curry and it seemed like a dry rub rather than the sauce. That was the only thing that was disappointing
(4)
Olivia L.
I love buffalo wild wings and all but the service at this location is not good!! I had a server she was a blonde too bad I didn't get her name. I went here after work with my bf around 10 pm. I ordered mild traditional wings, nachos, and spinach chicken artichoke flatbread. I asked the server for extra ranch and she forgot when she gave me my wings to my table. I told my bf to ask her again maybe she didn't hear me.. She didn't even acknowledge us and she was taking care of other customers. So it was time to pay then I asked her one last time may I have 2 extra ranch. She rolled her eyes and said ughhh ok now I have to go back and get it. Wow!!! She was so rude I wanted to curse her out but I didn't I told her just forget it and I left. Is it right for their employees to treat their customers like this???? I will never go back to this location. They have bad customer service and I was nice enough to even tip. People like her should not have a job especially dealing with customers because obviously they dont know how to treat people with respect. I suggest she should find another job because she's ruining this restaurants business with her negative attitude.
(2)
Tom M.
Terrible location in the Chandler Mall with no parking because it is too close to the Harkins. I ordered take-out and had to park a 10-minute walk away because the jacka$$ mall cops had the restaurant take out spots blocked off. Finally get to the restaurant and it's screaming brat central. Why the hell can't parents get an f'ng babysitter? Forget sitting outdoors on the patio because there is one of those splash fountains that attract screaming little brats like flies to you know what. Once inside the main TV has it's volume up to an ear-splitting level. Forget conversing with anyone. Got a headache in minutes. The server at the take out brings my order out and, of course, it's the wrong f'ng order. I ordered online. It's really hard to f that up. Wait another 10-15 minutes while the TV and some brat wailing like a human air raid siren assaults my eardrums and sanity. Finally, the food comes. Now the 10-minute hike back to the car past the open restaurant takeout parking spots the jacka$$ mall cops had blocked off. I'm not going back to this location. Oh, did I mention they were dumb enough to give me a survey? $5 if I fill it out. BWW - are you sure you want my opinion and you're going to pay me for it? Spent the hole night tanking up on water as the wings had more salt in them than chicken. Run from this location. Oh parents, PLEASE get a babysitter and keep your screaming little human air raid sirens at home. NO ONE but you think they are cute.
(1)
Chris V.
This location was better when it first opened now it seems like the food has gone down hill. Last time there my wife said there was no toilet paper in the womens washroom and the mens room was god awe full dirt mess! Just think its not just customers using that washroom but employees who are handling your food! Had a tall draft beer and it tasted like soap, sent it back and got another just like it. Thinking that they don't clean the tapper lines like they should be doing? This location isn't on my list of places to go from here out.
(2)
Joe A.
There are many other restaurants around Chandler Mall, avoid this one. We had the Sampler platter and an entree, one beer and water, over $27 with tax. It wasn't busy for obvious reasons. Wings were rubbery, service was slow. I should have yelped before I chose.
(1)
Anna Kaira M.
This branch is a hit and miss on service. Wings though is always spot on. I always order the Asian Zing. Has spice but doesn't overpower the flavor. The first time I went here, service was awesome. If only I knew our server's name I would gladly recommend him. My recent visit for a To Go was not that great. The girl taking my order kept flirting with this random dude that didn't even eat there (They were conversing a couple of feet away from me). I would not mind it if there weren't customers popping in every couple of minutes. And the hostess (6 oclock something shift on a tuesday night) has the enthusiasm of a sick baby. Plus my to go order took, no joke, 28 minutes to be out, when she swore it'll be just 15. Oh well, hit and miss I tell ya. Will go here ONLY if I crave their wings. But for a chill go to spot, nah, i'll pass.
(2)
John C.
Nothing special, I expected more form this place. If I was taken on a date to this place there would not be a second date. I've had beater food, better and beater service, then this place. the only good things was the beer and time wasted at a decent costs.
(2)
Frank B.
The operations GM gave everyone who entered the craziest attitude because the place was packed for World Cup. I didn't appreciate it at all. I asked for a seat and she said they're not seating anymore. I then asked so if someone leaves what happens. She said then if you're on the list you get the next seat. I was confused. I asked her to add me at the next available table.
(1)
Gabriela A.
Me and my family have come to this location because I am in love with wings, just regular hot wings, and they are DELISIOUS here. But I always leave so disappointed in their customer service, all three times we've been here there's a ton of staff walking around and I always seem to be waiting forever to get service. No hellos, no how's everything, nothing, it looks like they spend more time chatting with each other than trying to impress the customers so we can come back. Anyone who knows me well knows I'm a great tipper, but not if I get poor service, I work in the industry so it saddens me when I see bad customer service like we did here, there are so many opportunities to make someone's day, even if it's not your table, just say hi, but it's like we were bothering them for coming in. WE WILL NOT BE GOING BACK!!! So now I have to find a new place to get amazing wings. :-(
(1)
Sam W.
Went for Tuesday lunch about 11:15, very few customers. No game was on, but TV volume was enough to rattle the windows. Asked the server to please reduce volume, he did, but manager turned it back up without a word to us. We ate quickly, paid, left, won't go back. What happened to 'the customer is king'?
(2)
Jon R.
Boneless Thursdays are really my only excuse to come here. The wings can be hit-or-miss sometimes regarding moisture content and sauciness, but are tastey regardless.
(4)
Shawn P.
Wings wings and more wings! TVs TVs and more TVs! 90% of the time you're going to get top-notch service here and there's always a lot of selections as far as food and alcohol. Great place to go watch a game because they have literally every game on all the time! Go Lakers!!
(5)
Sheryl H.
I like Buffalo Wild Wings. I've never really had a problem at one before. But this was a pretty terrible experience. I was able to get a table no problem, and the server came out pretty quickly. But it went downhill from there. Once I ordered, it took a really long time to get my food. Then, when it did come out, half of my order was wrong. So I had to wait again to get the rest of my order. My food was delivered to my table in three separate trips. No apology for the wait, no discount. So I finally finish my food, get a to-go box for the half of my order that was received last so I'd already eaten the rest of it, and pay. Then when my transaction hits my bank, I realized they'd overcharged me. There were two transactions for BWW on my bank account instead of one. Just a bad experience all around. I won't be back.
(2)
Nicole G.
I came here at 10 p.m. on a Tuesday night. I was sat on the patio and waited and waited and waited. I saw the hostess throw her arms up in exasperation when I didn't get served. I kept leaning over and staring at all the servers but no one ever came to the patio. I waited for a full 15 minutes. As I was walking out the door I noticed a manager there, so I called the restaurant. When I explained the situation to him, he gave me an apathetic response of "I'm sorry." Now I work in upper management and I thought it was weird that he didn't say anything else...just silence. So I said "You don't seem very concerned." He came back with "I am, it's too bad you don't come back." Or something to that effect. Honestly trust the other reviews. Depending on the day you go (esp if the manager is there) total nightmare. Honestly it should be the opposite. If a manager's on site everybody should be hustling. Anybody who has had poor service, I recommend complaining to corporate. ***Update: After I left a scathing review with Corporate the ACTUAL manager of the restaurant personally called me. She agreed with my sentiments and was upset with the supervisor and wait staff. I just really hope they get their act together...
(2)
Tucson S.
The wings are ok....mango habenero and jammin jalapeno are amoung my favs...service can be on point some days and then some days not so much J.R. is def my favorite and most out going and personable server this location has...
(3)
Neka N.
Honestly I only like the wings here and only when they cook them extra crispy and well done. The wait staff is not very attentive which could be due to the lack of training which I blame on management. The inside of the restaurant isn't that clean so I usually opt for takeout or I eat on the patio. My tip is order online and take it home unless you enjoy the Buffalo's atmosphere. Sorry I can't give this place 3 or even 4 stars. If the service improves, then my review will as well ;)-"
(2)
Angelica M.
Never fails for something to go wrong at this location. I love the food but there has not been one time when I have came here & something has not gone wrong. The staff never brings me my veggies, out of all the 4 times I've gone to this location. The veggies are supposed to come with the wings unless it's a "wing day" from what I know. The staff takes forever to check if you need a refill. One time they brought me 4 wings when I ordered 5 and accidentally charged me for extra wings. Another time they gave me a completely different order from my original order and the food was cold. If I do come to this location it's not by choice it's with my friends but I warn them and they witness it every time.
(2)
Jennie Y.
Buffalo Wild Wings have really good wings but I was not impressed by their service. My roommates and I came Sunday evening to grab dinner and the restaurant was not busy at all. We were seated immediately but we waited about 15 min for our server to come take our drink order. There was plenty of other staff members who could have helped but instead they were all standing in the front just talking with each other. It would have been nice if the servers helped one another and grabbed drinks for the tables. But I guess the conversation they were having was way more important then serving the customers. Our server was nice but she barely came around to our table. It took forever to get drink refills.
(2)
Kristina M.
I'm not a big fan of this place to begin with....but a friend wanted to go to watch the basketball finals. Got the nachos.....definitely no good. I also ordered a Tangier a and tonic....Also no good. If you decide to go here....stick with the wings. Otherwise....I recommend that you don't come here. I won't be back.
(2)
Gina S.
Everything tastes the same....no matter what you order. You should just order fried surprise since it doesn't matter what you order anyway
(1)
Gp S.
Nice food. Mainly chicken wings and some veggies on the side. Good ambience to watch some sports while you're enjoying the flash fried wings....
(4)
Mackenzie F.
Okay, so I've been to the Gilbert location, and the recently closed Alma School location and never had an issue... I officially had and issue! So we walked in waiting for a table and... that's it. We waited for EVER! We stared at a few waiters and waitresses who looked at us, and the guy waiting behind us and nothing... We sat at the entrance looking at people expecting someone to check on us, and finally an older grey haired woman, CLEANING HIGH TOPS IN THE BAR AREA, looked at us... AND WENT BACK TO WHAT SHE WAS DOING!!!!!!!!!! BAH!!!!!!!!!!!!!!!!!!!! She was the only person for miles wearing a polo so something told me this was our gal. However when she decided she was done, she trounced over and acted like we had been there for seconds when we had been there for almost 10 minutes waiting for life!!! She annoyed me... Word to the wise: PLEASE DO NOT DISAPPEAR FOREVER WHEN YOU HAVE A LINE OF PEOPLE WAITING FOR A TABLE TO SEE SOME SHITTY COYOTES GAME JUST BECAUSE THEY'RE IN THE PLAYOFFS! YOU'RE A SPORTS BAR!!!!!!! The food was okay, as usual. However, now you have to pay extra for veggies??????????? For shit service, middle of the road wings, and a TV... I'll stay home. Thanks Buffalo!
(2)
Hallie L.
This place is right by my house. So we go here frequently - especially on cheap wing nights. So here's the deal - we stopped going for a while because the service was terrible and our order was always messed up. We gave them another chance because ... convenience, you know? They've gotten much better with service. We normally order to go and they haven't messed up an order in quite some time. I know this is an odd thing to notice but they list their sauces in order of spiciness and I definitely think the Spicy Garlic is significantly hotter than the Asian Zing - which by the way is my favorite sauce. The food is fine - it's a chain so I kind of rate them on another level. The food is basic, nothing fancy, nothing out of the ordinary and it's good enough. If you're looking for a quiet meal, this is not the place. When we have eaten here in the past, we spend a lot of the time yelling at each other because it's very loud. Not that that is necessarily a bad thing.
(4)
Tanya D.
Ordered online, everything was old, burnt, cold, horrible, never ordering from here again.
(1)
Tina M.
I can't say I'd bother going here again since there are much better options. My salad although good crisp lettuce had a processed chicken on top that wasn't good and the spicy chile dressing they splashed on, although I asked for dressing on the side, was too hot! Made it inedible. If your looking for cheap beer until 7:00 pm and fried foods, you may like this spot. Definitely no shortage of TV's.
(2)
Bryan G.
I am here at least once a week. Their wing sauces and rubs are amazing (try the buffalo dry rub). AND it's one of the only places I can watch my east coast teams play (GO CAPS!).
(5)
John B.
We sat outside patio. Waited 10 minutes for service. Then waited 10 minutes to get my beer. Wings came no ranch. When asked again waited. I assumed was the manager in blue button up long sleeve shirt asked how our service was. After telling him how bad service was he made the excuse that waiter had too many tables. Don't see how that is a good reason for our bad service. Upon leaving manager in blue shirt looked at us but never said bye. Even appeared to be bad mouthing.. This was my worst Buffalo Wild Wings experience. . Thx yelp!
(2)
Jen L.
This Buffalo Wild Wings has the worse customer service. I have been to other locations and never experienced this bad of customer service anywhere else. Our waitress only came to take our order and never came back to see if our orders were correct or refill our drinks. The guy that dropped our food off said he was coming back with more ranch and never did. We never received boats for the bones from our wings so resorted to putting them on the table. When we had asked someone else to assist is she rolled her eyes and with attitude asked if there was anything else we needed. I would go to any other location except this one.
(2)
Jim S.
I want to give this place 0 stars I was here waited for ever for my table and then they started to sit people who came in after me first when I asked why ohh there a large party so we seat them first then I get my table and it's dirty food on seats top is sticky the gm then said sorry for the confusion but never offered me any comps or anything did not offer to even clean the table very disappointed
(1)
J L.
This place was awful! We showed up on a Sunday around 5pm, wanting a meal before we hit the movies. We were seated immediately in a 3/4 empty restaurant (both patios were also empty) and we waited. We waited, we waited, we waited. It's not that the waitstaff didn't see us. Four different servers and a manager walked past our table (there was a total of 10 passes between them all). After 10 minutes of waiting without being greeted, water, anything, we picked up and left. The best part was when we walked out and one of the FOUR employees at the front desk said "Thanks for coming!" Are you kidding me? I will never eat at any of these establishments again.
(1)
Axe P.
Really stupid that they wud charge 99c to substitute fries for a small side salad !!!! That's y everyone's becoming fat lol
(3)
Crystal Claire H.
This place has been my favorite on on every Tuesday, and I have never had any problems at all until last Tuesday! There were 3 of us went to the restaurant together, and we were told that we had to wait at least 45mins for the next table available. Ok fine, we guess we just needed to hang around until we were called. However, 30mins came by and we came in and check - There were several booths and tables were available. The hostess refused to sit us because the kitchen was busy and there were not a lot of servers. She asked us to wait another one hour! One hour? I mean really? It was freaking 9pm and we were starving! All of us were pissed, left the place and went to Kona Grill which had so much better options.... They need to do something about it - I mean Tuesday is Wings Night and they expected it not to be busy? Heck no!
(2)
Chuck R.
Best place at the mall to watch sports and great place to relax/drink if the girl is inside shopping and spending money :) Not sure how long this location has been here because I think I remember it being something else, but then again I'm not one to frequent malls too often. First off... LOVE the fried mushrooms and fried pickles... honestly can't really find those anywhere else around - not that i've seen. Wings are always good though I do have a issue with the amount of hard breading that's on the boneless chicken wings... always seems excessive. Salsa seems to change temperature, the girl says sometimes it's too hot for her, but mostly is the same. Different cooks perhaps? Celery costs extra = lame... it's frickin celery... Anyways, at least they don't charge for refills lol... (yet). But overall pricing is fair and normal. This location is very clean, again which leads me to believe it's newer? Seems to be great TV viewing, more-so in the bar area than the table area however - so be mindful of that. Service was quick and very friendly. Outside patio along the walkway near chipotle in the mall is good for people watching too, however you have to deal with no TV's and smokers :/
(4)
Meghan P.
best selection of wings - boneless and regular. Super affordable beer and wide variety on tap. love it. Go say hi to Theresa at the bar!
(5)
Robert B.
Friendly staff and great options for sauce. But quality of food of comparable to cafeteria food. Feel like Im eating at high school again.
(2)
Ramona A.
I haven't gone to BWW for a long time but will start going again if I want the buffalo wings. They were very good. The wait staff filled our drinks and it didn't really matter if it was our usual waiter. If one of the waiters noticed our drinks getting low they would fill them. The atmosphere was pretty decent.
(4)
Tara W.
The service here is usually very friendly. The wait staff isn't incredibly attentive, but the wings are usually prepared well, and it's certainly worth going for a good discount on Wing Tuesdays: wings then are 60 cents per. I prefer boneless, hubby gets the traditional: I'm glad they changed the discount to either option.
(4)
Sam M.
Good place to grab wings and beer. I went the opening day of Man of Steal. It was crowded but not to bad. It was fun being able to play the video poker game with more then just the poeple at my table. The servers were nice and fast. Over all I like it.
(4)
Red C.
WORST WINGS EVER!! How can they be so disgusting?? I got sick after trying to eat two wings. And by try, I mean I took the skin off to allow all the grease to drain, yes DRAIN, from under the skin before taking a bite. They were slimy, oily, and un-flavorful even with spicy garlic sauce. After pointing this out to the waitress, she informed us that they no longer had a grill...and everything is fried. Period. You have a restaurant.... your main food is chicken wings and you don't have a grill? Disgusting disgusting disgusting. After an hour my stomach was upset and I felt like I was going to heave. Not going back there, not sure what I was thinking since there is a brewery right next door. :-/
(1)
Kevin C.
Yeck. A party of 5 from the office ventured here for lunch on somebody's whim. Mistake. It took them about 5 minutes to pull 2 tables together and seat us - and the place was 3/4 empty, even right at high noon. You'd have thought we were a party of 20. Then after we got seated, nobody waited on us for an eternity. Finally a young waiter ventures by and asks if we've been helped yet. It was clear we weren't "his" table but he went ahead and took our orders since we'd been neglected. The food was slow to come out (again, despite the joint being mostly empty), and was ho-hum at best, worse than that to some in the group. I had come sort of chicken finger concoction that was as forgettable as my last gas station burrito. Don't bother.. sketchy service and forgettable food in a spot where there are tons of other better choices.
(2)
Brianna W.
I'm convinced BWW has officially gone down hill. It's so sad BWW decided to start killing baby chickens for their wings, because that's how big they were. We waited five minutes to be greeted, in the bar (not AT the bar). I noticed our eventual waiter was effing around in the back too, which pissed me off. He also didn't seem to think he was on the job, being paid... I don't know if he was stoned, stupid, or both. My wrap was great, but that's about it. They also had country music playing loudly; why not pre-season football? Isn't that what BWW is known for? Sports? Not line dancing. Overall paying $40 for 4 on-sale beers, a wrap and 12 wings won't be bringing me back anytime soon.
(2)
Herman D.
My wife and i went for lunch the service was so bad 15 minutes for a server to ask what we needed her words ( what do you need to drink) told manager the service was bad he said well maybe next time it will be better sorry and just at this location at the chandler mall
(1)
Cias H.
BWW is one of those places where you have to know what they are good at, and focus on that. BWW is good for: wings, bar food, beer, and the game. That's about it. If you're expecting gourmet burgers, look elsewhere. If you want a place to watch all of the games and get reliably decent wings, they hold up. Are they the best? No. Still, I never have to guess about what I'm going to receive, and the quality of the product they do best is quite good. If you go for lunch, sit at the bar and get one of the specials. Not bad for under $10 with a drink.
(4)
Sarah A.
Food was great as usual (we're big Buffalo fans), but service was super slow. Not sure if they had cut all the servers too early or what, but this is not the first time that service has lacked at this location.
(2)
Brenda H.
Food was consistently not good and drinks you can't really mess up. I wouldn't go back EVER!
(1)
Brenda H.
great boneless wings!!
(3)
Mark C.
This place is decent. I like the atmosphere OK, the wait staff is friendly enough, and the food is decent. I've had a few different things off the menu and there was nothing was memorable other than the wings. The wings are good, but not great. They don't overcook them and they are a good size yet even with all the flavors they lack one that I HAVE to go back and eat. I also think they could add a couple more micro brews into their beer selection and considering they don't have happy hour, it isn't cheap to go for a round of beers and some wings.
(3)
Gehan K.
Yea I being to many BWW.....this one was average good. The wings are always a good choice. I kind of hate how they did the menu (no more flat bread?). Good drink menu but can be better. I just feel the set up as so close together....need more space. Anyways there are other bars to watch sports on.
(3)
Alie C.
I have died and gone to heaven. This place is a total dream for me. Televisions EVERYWHERE (including outside) playing different sporting events and juicy, meaty wings. Sure the service isn't all that great but with a ball game on and a beer in your hand you can't really go wrong. This place totally fills up for ASU games so get there early. It's a great environment to hang out and watch a game!
(4)
Jay M.
This review is for food only! TERRIBLE! I know its a chain, but come on! Don't bother if you have any inkling of eating. Good if you just want to watch the game and drink beer...
(1)
kara S.
The servers here are super friendly and always make ma laugh even when I'm having a bad day. We go here for ufc fights. Sit outside and watch the fights it's always so nice. I love the mango habenero wings delicious.
(4)
Amy S.
I didn't even know this location was there... score! We were leaving the mall on a Saturday morning, just before lunchtime and saw this BWW. We went in, got a seat at a table near the bar and were promptly greeted. We ordered the fried pickles (my fav) and I had a chicken wrap. Yum. The location was very clean and since it was a Saturday, they had a bunch of different NCAA football games on the TVs. Another group of people requested that one of the big TVs be changed to a specific game and they changed it within seconds. Would definitely go back.
(5)
Matthew C.
Took a group here after a movie event I put together. We called ahead so they were expecting us. It was a packed night, as game 7 of the NBA Finals was on. Took awhile to be greeted by the host - wondered where they were. Got seated with my friends and was greeted by a very pleasant and personable server. Our wings took too long to come out. Timed it about 13 minutes from the time I placed the order. Not sure if that was typical, but seemed too long. Once they did arrive they were a welcome treat, very tasty, loved the meat and the sauce. Took the fudge cake to go, and enjoyed that as well, but only slightly above average. The bill was fair for what we got in exchange. There is value here and I'm sure that I'll be back. Thanks guys.
(4)
Eric R.
Okay with a name like BWW I knew they knew what they were doing aside the drinks from the bar. They Sucked Big Time !!! food was whack! as my wife explained it was a place to go to watch sports and drink beers and after a 6 pack anything taste good. Not the BWW I knew in California .... NEVER AGAIN ~ Spent almost $70.00 and felt robbed.
(1)
Kate A.
Best place to watch football (and other sports too I guess:)) Q is the greatest bartender and always has our drinks ready for us from the time we walk in the door. Love the fatty food when you just want to let go, have great service, great sports, and good games.
(5)
Amy M.
Horrible experience, we got there and nobody had any idea what they were doing. After sitting for what seemed forever we got a seat, the waiter came promptly took our drink order and came back fairly quick, so far so good, right. After asking for sweet and low for my tea we didn't see the waiter again for close to 10 minutes. When he returned to take our order I still had no sweet and low, asking again giving him the benefit of the doubt I didn't receive any until I asked the manager. Our food was delivered by another server and it came out cold and hard, we all ran out of drinks with no refills and didn't see our waiter again until it was time to pay. Our bill totaled $33.44 I gave the waiter a gift card with $25 on it and my bank card to put the rest on. He came back with a receipt showing $8.44, thinking it was right I tipped him $8.56 (much more than he deserved) after going to the movies I checked my bank account online the waiter charged the entire bill on my card and pocketed the gift card. Horrible service, gross food and a thief. Guess I now have to fight a battle tomorrow.
(1)
Michael L.
Pretty good place to see a game, this location is smaller than most I have been to. Waitstaff are friendly.
(3)
Tony R.
Tried it for the first time back in July. Went with my family and visiting cousin who has gone to this place in other cities. First the place is set up horribly - too many tables once you load people into them. Not even enough room to make an aisle to walk through, whether my son going to the restroom or the waitress serving us. The service (Stacey) was good though, no complaints there. The food was ok - we had the medium (sauce) and buffalo (dry rub) wings and fries. Again, the place is called Buffalo Wild WINGS, so to me if you can't do wings you fail. In this case, the wings were good, so pass. I can't give them 4 stars (I'm a fan rating) cuz quite frankly I am biased toward that place of orange and white, which I judge "wing places" against. To me they are perfection. This place is good and it's closer to me, so will do, particularly when it cools off and the football games are on.
(3)
WeWho E.
Sports bar with a focus on wings. There's a crazy amount of TVs here so its good for watching the game and they promote what they call a "table-gate" experience but I've not been there during a live football game so I can't comment to that. I kind of wish I could give this place 3.5 stars because while the meat quality isn't anything to write home about, they do sport quite a good variety of flavors as well as dry rub flavors with both bone in and boneless styles. *Serves coke products
(3)
Carol B.
We had the Chandler lunch club at the Elliott location in Feb. It was awesome. Gayle, the owner did a fantastic job. Great food, great service, in a a timely manner. It was great.
(4)
Jacki A.
2 ice teas in a row so far and brought with lemon when I asked for none. Starting today waitresses get no tip if their listening skills are lacking....
(2)
Sarah S.
Sooo, my rating isn't really regarding the food. I've been twice- waited until after the 2nd time to Yelp to give them a fair chance but really wanted to share my experience to possibly save somebody else from the hassle.... Both times the food was pretty good. The wings weren't amazing but they certainly weren't terrible either. My biggest beef is with the service. BOTH times we had suuuuuuuper slow servers. Both times they screwed up at least 2 times. The first guy gave us the wrong order, I'm a good patron, I totally expect stuff happens and I usually give the benefit of the doubt. Well- he AGAIN brought the wrong thing. How does one manage to do that!? We decided to give them another try since it's the closer BWW to us and we were totally craving wings. Well? It was way worse this time. Food quality was the same- pretty good. Service? Sucky. It was really odd because there seemed to be an over abundance of employees scheduled this particular night and yet the service was super slow. When the girl finally came to take our orders, I ordered a soft drink and my boyfriend ordered a beer. So she comes back and does get my drink right, but brings him a completely different beer. I try to flag her down as she leaves without even asking if we were good and tell her she's given us the wrong beer. "Oooops! I'll be back!" No lie- at least 5 mins later she finally shows up with the correct one. The food arrived and this time there were no hiccups with the wings, so we were just trying to enjoy the meal. So again I had to flag her down for a refill on my beverage and again for the check since we wanted to catch a movie. The check shows up and I always look to make sure things are ok (especially when I can tell the server is a ditz) and sure enough- she charged us for the incorrect beer AND the one he originally ordered and got eventually. I flag her down again and tell her about it and she apologizes and says she'll fix it. At this point, my boyfriend had given her the card to charge after she had fixed the tab. I warned him against it because the girl was dumb as rocks, but let the inevitable happen. Minutes later she appears and says she's having trouble figuring out how to remove the charge and that she had charged the card before she changed the total. Awesome. So now the manager had to come and fix the whole mess and we were FINALLY on our way. We both decided that we'd never come back to this particular location and try the Gilbert location off Gilbert.
(2)
Jason G.
Possibly the worst service I've had at a valley restaurant in years. The manager must be trying to save money on the electric bill this week as the indoor ambient temp is a very uncomfortable 87 degrees tonight. Wings were decent enough to earn two stars. Probably won't be back to this Chandler mall location again
(2)
Monica O.
So I won a free a meal from a friend who was doing a little picture contest and the place was my pick, So I picked Buffalo Wild Wings, if yall haven't learned yet I love love love spicy hot food, you're thinking wings huh? I'm not the type that digs the vinegar based sauces that are on soo many wings out there. I like that Buffalo Wild Wings offers so many choices and yes even offer the vinegar based ones too!! My lips were craving the burn wanted to feel the heat!!! So I ordered boneless wings covered in the Mango Habanero sauce, its sweet and burns you at the same time!! Hot damn!! I have tried so many times at home to recreate this sauce, but yet have failed, have even thought about getting a part time job in the kitchen to master it, but yea that would take too much time and effort on my part and it's just easier going to BWW and ordering them and yes I know I can just buy the sauce by the bottle, but I'm a cooking nerd and like to try to recreate things from scratch. Next time I'm going to ask for heavy sauce!! I also ordered the Honey BBQ Bacon Burger with coleslaw, had been craving coleslaw for a while and I got it, it was nice and cool and great for after the wings!! But I know I will be back! In fact I already hear the Mango Habanero wings already calling my name!
(4)
J S.
Do not eat here on cheap wing nights (Tuesdays and Thursdays). I've come to realize that both the service and the food are terrible on these days.
(2)
Chris E.
I really like BW3's. Lots of TVs and excellent seating. I had some of their boneless chicken wings. The chicken was ok, but I think they could have cut down on the breading. Service was good, nothing spectacular. Will go back on a wing night to see how well they do then.
(3)
Louis F.
This place serves great wings, I'd recommend the terriyaki sauce ones.
(4)
Jonathon J.
Had a good time here for dinner last night. Good wings (sauces!) and beer (Newcastle on tap!). The staff was very attentive and courteous. The entire experience maintained my good feelings about B-dub dub. I would have gone again tonight except I wanted to try a new spot (Majerle's) I will come back to this location as it was a very enjoyable experience. Hope you have a chance to try it out and you have as good of a time as I did.
(4)
Kevin D.
I always end up here during a game or something. Good atmosphere, good food, good beer.
(4)
Jennifer G.
I havn't been able to find a place with tastier wings than this! The mango habenero wings are the best. Its really the sauce that makes them so if you order anything else from the menu that gives you a choice of wing sauce, get the mango habenero if you love spicy. Its sweet but very spicy (2nd to last in line for spiciness of the sauces) but the flavor is beyond amazing! Another flavor that is good is the asian zing if you are not that into spice. The hub loves the garlic parmesan wings. Kind of a different flavor and might not be for some people. If you are not a wing lover, there are other items on their menu that are good choices. I love their buffalo chicken flatbread pizza as well as their buffalitos. For sides and appetizers, their buffalo chips, crispy southwest dippers, roasted garlic mushrooms with southwest ranch, and slammers with hamburger and pepperjack cheese and pretty legit. For wing lovers, remember that Tuesday is their cheap wing night and Thursday is cheap boneless wings. Also, while you are waiting on your food, make sure to request a trivia/ poker device so you can play games as you wait. Lastly, if you are on a strict diet, do not go here. I don't think there is one healthy thing on their menu. Even their salad is loaded with cheese.
(5)
Stephany B.
Best. Wings. Ever. If you haven't ever tried their Terikayi wings they are to die for, they are the perfect mix of sweet and salty and crispy and amazing. I always get a side of buffalo chips with Ranch and the combo is perfect. Wash them down with some iced tea and you're golden! I also really enjoy their garlic parmesean wings, which seem to be made with real garlic (they have that tiny bit of spicy that hits your tongue) and parmesean. All around great place!
(5)
Aaron B.
Bartenders are awesome Q, and booze are the shit!
(5)
Sorry, we don't have Q&A for this restaurant.
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Address :3163 W Chandler Blvd,Ste V120
Chandler, AZ, 85226
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch Parking : Private Lot Bike Parking : Yes Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Good For Dancing : No Alcohol : Full Bar Happy Hour : Yes Best Nights : Tue, Thu Coat Check : No Smoking : Outdoor Area/ Patio Only Outdoor Seating : Yes Wi-Fi : Free Has TV : Yes Waiter Service : Yes Caters : Yes
Rick G.
This place is very busy. They pack it in and the tables are right up close to each other. The dining area is cluttered without any room to move around lol. The hostesses are friendly and ask if you'd like to be at the bar or in the dining area. On a hot day, everyone is inside. The service is fast and friendly. The food is good.
(4)Jasmine C.
I am just not a fan of much that I have tried at any of the Buffalo Wild Wings locations. I guess the best would be some of the alcoholic beverages and the Desert Nachos. Last weekend I visited the Chandler Mall location. It feels very small and tight. The entryway is a bit strange. Service was very good. Tried the deep fried pickles. They were okay but I didn't care for the southwest ranch dipping sauce at all. Very thick and unpleasant flavor. Also tried the strawberry limeade. It was sweet and just not good. I love limeade and this didn't taste like limeade to me. I hope I won't be back!
(2)Cliff K.
Seeking overpriced mediocrity? Buffalo Wild Wings is the place for you! The wings and rest of the menu are decent enough but nothing special and the wings themselves don't stand up well to the competition. That being said, even if the food was a bit better it would still be overpriced. Service has always been mediocre as well. Staff are more interested in chatting each other up than tending to their tables, and when they do it feels like the last thing on earth they want to be doing and can't get away from the table quickly enough.
(2)C J D.
Decent wings and food. If you want to watch a game or multiple game, great place. But that is about the only reason why you would go here. Average food, simplistic decor that feels uninviting. But, again, if you want to watch a game, they will have it on or can put it on for you.
(3)Jamie B.
This location is a bit smaller than the rest, but it is just as good. The staff is very friendly and of course lots of tv's to watch all the games.
(4)Joe M.
This has to be one of the worst BWW I have ever been. I got the mushrooms popper. They slice them and there tiny. Stay away from this place food is no Bueno. It's football season and its not even full.
(1)Vanessa G.
BDubs! Yes that is the correct name of this place according to me, and the great people at Purdue who introduced me to this chain. Before BDubs, I didn't eat wings. They just seemed unappealing.. and then i met Mango Habanero. OH WOW. oh wow. OH WOW. If you like it spicy (like me) then this is it, if not stay on the more savory side and go with garlic paremsean. This is a great place to watch games at, they are very accomodating and the prices arent bad. We got 18 wings, 2 apps all for $21. Wow!
(4)Christa M.
Went in here last night for dinner. We should've known it was going to be bad as soon as we walked in. We were quickly told there was a 15 minute wait, why? Who knows because there was so many empty tables. Idk what was wrong with our waiter but he seemed a little lost. We told him what we wanted and when he brought out our food, it was incorrect. So he resolved that issue and put in our correct order. So we waited and waited. We almost never got refills. We had to ask another server for our refills because who knows where our waiter was at. Service really sucks at this location and I'm definitely not coming back.
(1)David S.
Buffalo Wild Wings (B-Dubs, to those of us in the know) is my go-to place for wings. Yeah yeah, don't tell me about the hipster joint you frequent that has way better wings - I'm not interested. B-Dubs has consistency, and they have over a dozen sauces. Add to that Tuesday wing nights, and Boneless Thursdays, and you've got a pretty good setup. This location is at the mall, which is convenient if you want to swing by before or after shopping, and they have a nice outdoor seating area. The restaurant is clean, and service is pretty fast. The last time I went here was with a group of 12, and I thought for sure that would be a disaster, but it was actually very fast and there were no issues. If you're into sports, they have a ton of televisions, so enjoy that, and if you're not into sports, try to avoid nights with sporting events, because the place will be packed.
(4)Cheri F.
We had an order of naked wings & an order of naked with lemon pepper with the Asian Zing, Buffalo and honey barbeque sauces! I had the Asian Zing and Buffalo. They were both Delicious! Also, I had a Killian's Red! I haven't had one of those in about 10 years! Good times! My fiancé and I had a blast playing games against each other on the tablets. Only scoring down due to the service. They took quite a long time to bring our food and didn't check back with us as timely as they should have. We'll be back! I mean who can resist good wings and beer!
(4)Jimmy H.
I generally don't like food, but every Thursday for a year now I come here and get the boneless wings. I used to get a burger until I lost a bet and a coworker made me get wings. I've never gone back. In fact, I anxiously look forward to our weekly visit to b-dubs. The wings are so yum.
(4)Masiha H.
The service here is the worst! I guess people who work here hate their jobs and are frustrated like hell. There was this server, she goes by the name 'Sierra' has the worst attitude and tone ever! She was talking to me like I would not even talk to my enemy. Avoid this place like the plague or if you feel like running your whole day/evening with the service.
(1)Stacy F.
While this location has the same look and feel as the chain overall, it is definitely a smaller, more compact, location. The seating here felt very cramped and we were both bumped into regularly throughout our meals by people walking by us (staff and other patrons). We ordered ten wings and some fries to share between us since we were both just looking for a lighter lunch. The food came out after a little bit of a wait but everything was hot and prepped as ordered. The game offerings are a big plus for this location since it's compact, you can really see the TV trivia games from any of the seats. They offer a free app to play along on your smartphone, or on one of their gaming devices if you prefer. Overall: B Busy location, cramped seating, but fun games and the standard variety of wing options you expect from the chain.
(3)Elizabeth R.
BBWs is THE BEST! This location has it's ups and downs, but i ALWAYS enjoy the food!
(5)Crystal P.
The chairs are too close together in the dining area but the food is always good. Lemon pepper traditional are always good with a blue moon. Chile con queso dip for an appetizer is never a disappointment. Always so fresh and tastes soooo good.
(5)Chad W.
It was a great place to watch a game, enjoy an array of tantalizing wings, and wash them down with an average-priced brew. Besides the place being a bit dark, the location of BWW, the friendly staff, and the speed of service was exactly what we needed and received!
(4)Xi L.
The BWW chain, pretty standard throughout the US. No real difference. Tons of TV's, tons of space, service is relatively quick when empty, and giant tall glasses for all drinks. Asian zing is my fav, chipotle bbq dry rub is my second fav, and they never disappoint. Honey garlic (available for a limited time) was pretty good too. They are also giving samples of a garlic dip for french fries and that was pretty great too. Happy hours have a good number of beers and appetizers on discount. My fav appetizer has got to be the mini corn dogs which were are an absolute must-have.
(4)Jason R.
A buddy and myself stopped in here for a beer a some food and were very satisfied with the food and service. We never had to wait for anything and the wings are awesome.
(4)Maricela C.
Service here is absolutely terrible! We always get a waiter that is slow. My hubby and I always have to wait on our refills for 20min. They don't bring us napkins , and they Rush us with paying the bill. If there was another location closer, we would go there instead. They need to hire new employees.
(1)Nicole M.
The food and service here is usually great. But the service today was SLOW!!! Multiple employees just standing around with plenty of opportunity to up the service, yet they were just chit chatting in a circle.
(3)Khoa N.
So I'm worried I might get salmonella. That chicken raw though. Other then the raw chicken. I enjoy the place. Nice place to hang out. Service isn't too bad. Forgot a few orders (carrots ranch)
(1)Christine J.
Stopped for a quick bite after work and was surprised to see how busy this place was on a Monday night. Started with pretzels with queso dip, fantastic, served hot and salty. Nice size to share or with 6 wings its a meal. Ordered 4 different types of wings each was a hit. Loved the choices of dry or wet, would love wet lemon pepper ( hint hint). Only down side is the price but for a treat after a MONDAY, worth it.
(4)Leslie H.
They don't deserve the 1 star they get ...So we walked and and were seated right away - that was at 4:45 pm . It is currently 4:57 pm and we have yet to see our server , no drink order , nothing ! 12 minutes is an absurd amount of time to have to wait to be acknowledged . So we left and now we are at BJ's just across the way . There were plenty of servers and staff , they weren't busy .. Last time we ever go to BWW .. I'm not letting this go with YELP I'm contacting the manager when we get home
(1)Lauren B.
Went here a few nights ago with my 10 month old and my husband. Service was great. Our server was Jake and we were so pleased. He was always checking in. He had our sons food out almost immediately, and was extremely kind. Food was great as always
(5)Lisa T.
The only reason they're getting 2 stars is because the chicken was alright. From the moment we walked in to the cramped, tiny entrance we were made to wait. No hostess in sight. When we got someone to talk to use we were told "sit at the bar, it'll be a while before a waitress can come and take your drink order" uh okay. It's almost comical so we decided to stay and see if they were just bustin our chops. Well the waitress came in a timely manner which changed the sour taste I had for this specific establishment, but then we ordered food...big mistake. I felt like we were burdens to our waitress, she didn't even bother writing down our order which of course meant we got served wrong type of sides. Fine, but to see her chatting it up with male patrons made me upset especially since we waited over 22 minutes (clock at the bar told me) for our Luke warm food really pissed me off. She seemed upset when we asked for our correct order but then again it could've just been her face since I didn't see her crack a smile whatsoever with us. They weren't even busy so that couldn't have been an excuse for the bad service, I just know I won't come to this BWW again. 2 positives: good music (country, yay) and the managers seem really involved(we must've just lucked out).
(2)Jeff M.
Service was good. Beer was cold. Football was on. What's not to love?
(4)Robbie G.
We went here for lunch on Saturday. Our waitress was friendly, and the food came out hot and fresh. We both got wings (salt and vineger, honey bbq), and split a basket of fries. Due to the heat, everyone was crammed inside, but overall it didn't much detract from the experience. Drink refills were prompt and didn't require asking. One of our better BWW experiences lately!
(4)Christine L.
Love this place. Yummy food for such a great price. Lots of TVs as well to be able to see different games at the same time.
(5)Brandon F.
3 stars for having a good happy hour with 3$ jack or captain and cokes. Love playing the Texas holdem on the tvs .there are way better options for food in e area though. Just typical franchised frozen food that's fried and slapped with sauces. But great drinks and tvs.
(3)Vy L.
I thought their wings are incredibly good. I never missed their Tuesday/Thursday specials. I tried almost all their sauces available, including new and limited time. The only complaints I have are the staffs, they aren't as friendly as other places. Sometimes when I go in to pick up my take-out order they'd tell me to go to the bar and ask for them. When I do go to the bar, I have to wait to be noticed by a busy bartender. Why would they hire 3-4 people hanging around at the door and I have to go look for my food? You know other restaurants around the corner offer curbside pickup?
(3)Christopher H.
Not bad food, cold beers and a great happy hour. Nice bar to watch games at with the many tv's they have.
(3)Ashley S.
We frequent here during football season. It is a nice location just outside of the mall and it is right next to the movie theatre as well, which is nice. Their wings are delicious and they have so many flavors to choose from. They also have a good beer selection and this location has Hop Knot on tap! They have some pretty good food as well, just not too many low carb options. The service is hit or miss, some days it is great, others it is not. This past visit was great and she was very quick for us, we were in a bit of a hurry to catch a movie. It can be quite busy there during football season, so be sure to get there early if you want to get a table in view of the game you want to watch.
(4)Kyle H.
This will be a short review... when BWW came out, I really liked their wings. But over the years it seems like they've moved into cooking their wings and then just splashing sauce on them as you order them. This is OK, so long as you know this is what you are getting. On a side note - I am allergic to the Caribbean Jerk. LOL.
(3)Tania O.
Never coming here again! Dirty place! Table next to us been dirty since we got here. Food is taking too long been waiting for 40 mins and still waiting while writing this. While restaurant is empty only 2 tables!!! My drink bloody Mary full of Tabasco is done. My 2 boys are tired of waiting. I don't recommend this place
(1)Selena R.
Came in around 9:30 last night and was seating right away. Our server was awesome , very nice and attentive. Started out with the quest dip which my boyfriend and I love queso dip and thought this one was good . Then we got the pepper jack steak wrap and half honey bbq and the Thai curry wings to all share. The wrap was good and so was the honey bbq wings ( I always get that flavor ) but the Thai curry wasn't good at all. The flavor is more like a Indian curry and it seemed like a dry rub rather than the sauce. That was the only thing that was disappointing
(4)Olivia L.
I love buffalo wild wings and all but the service at this location is not good!! I had a server she was a blonde too bad I didn't get her name. I went here after work with my bf around 10 pm. I ordered mild traditional wings, nachos, and spinach chicken artichoke flatbread. I asked the server for extra ranch and she forgot when she gave me my wings to my table. I told my bf to ask her again maybe she didn't hear me.. She didn't even acknowledge us and she was taking care of other customers. So it was time to pay then I asked her one last time may I have 2 extra ranch. She rolled her eyes and said ughhh ok now I have to go back and get it. Wow!!! She was so rude I wanted to curse her out but I didn't I told her just forget it and I left. Is it right for their employees to treat their customers like this???? I will never go back to this location. They have bad customer service and I was nice enough to even tip. People like her should not have a job especially dealing with customers because obviously they dont know how to treat people with respect. I suggest she should find another job because she's ruining this restaurants business with her negative attitude.
(2)Tom M.
Terrible location in the Chandler Mall with no parking because it is too close to the Harkins. I ordered take-out and had to park a 10-minute walk away because the jacka$$ mall cops had the restaurant take out spots blocked off. Finally get to the restaurant and it's screaming brat central. Why the hell can't parents get an f'ng babysitter? Forget sitting outdoors on the patio because there is one of those splash fountains that attract screaming little brats like flies to you know what. Once inside the main TV has it's volume up to an ear-splitting level. Forget conversing with anyone. Got a headache in minutes. The server at the take out brings my order out and, of course, it's the wrong f'ng order. I ordered online. It's really hard to f that up. Wait another 10-15 minutes while the TV and some brat wailing like a human air raid siren assaults my eardrums and sanity. Finally, the food comes. Now the 10-minute hike back to the car past the open restaurant takeout parking spots the jacka$$ mall cops had blocked off. I'm not going back to this location. Oh, did I mention they were dumb enough to give me a survey? $5 if I fill it out. BWW - are you sure you want my opinion and you're going to pay me for it? Spent the hole night tanking up on water as the wings had more salt in them than chicken. Run from this location. Oh parents, PLEASE get a babysitter and keep your screaming little human air raid sirens at home. NO ONE but you think they are cute.
(1)Chris V.
This location was better when it first opened now it seems like the food has gone down hill. Last time there my wife said there was no toilet paper in the womens washroom and the mens room was god awe full dirt mess! Just think its not just customers using that washroom but employees who are handling your food! Had a tall draft beer and it tasted like soap, sent it back and got another just like it. Thinking that they don't clean the tapper lines like they should be doing? This location isn't on my list of places to go from here out.
(2)Joe A.
There are many other restaurants around Chandler Mall, avoid this one. We had the Sampler platter and an entree, one beer and water, over $27 with tax. It wasn't busy for obvious reasons. Wings were rubbery, service was slow. I should have yelped before I chose.
(1)Anna Kaira M.
This branch is a hit and miss on service. Wings though is always spot on. I always order the Asian Zing. Has spice but doesn't overpower the flavor. The first time I went here, service was awesome. If only I knew our server's name I would gladly recommend him. My recent visit for a To Go was not that great. The girl taking my order kept flirting with this random dude that didn't even eat there (They were conversing a couple of feet away from me). I would not mind it if there weren't customers popping in every couple of minutes. And the hostess (6 oclock something shift on a tuesday night) has the enthusiasm of a sick baby. Plus my to go order took, no joke, 28 minutes to be out, when she swore it'll be just 15. Oh well, hit and miss I tell ya. Will go here ONLY if I crave their wings. But for a chill go to spot, nah, i'll pass.
(2)John C.
Nothing special, I expected more form this place. If I was taken on a date to this place there would not be a second date. I've had beater food, better and beater service, then this place. the only good things was the beer and time wasted at a decent costs.
(2)Frank B.
The operations GM gave everyone who entered the craziest attitude because the place was packed for World Cup. I didn't appreciate it at all. I asked for a seat and she said they're not seating anymore. I then asked so if someone leaves what happens. She said then if you're on the list you get the next seat. I was confused. I asked her to add me at the next available table.
(1)Gabriela A.
Me and my family have come to this location because I am in love with wings, just regular hot wings, and they are DELISIOUS here. But I always leave so disappointed in their customer service, all three times we've been here there's a ton of staff walking around and I always seem to be waiting forever to get service. No hellos, no how's everything, nothing, it looks like they spend more time chatting with each other than trying to impress the customers so we can come back. Anyone who knows me well knows I'm a great tipper, but not if I get poor service, I work in the industry so it saddens me when I see bad customer service like we did here, there are so many opportunities to make someone's day, even if it's not your table, just say hi, but it's like we were bothering them for coming in. WE WILL NOT BE GOING BACK!!! So now I have to find a new place to get amazing wings. :-(
(1)Sam W.
Went for Tuesday lunch about 11:15, very few customers. No game was on, but TV volume was enough to rattle the windows. Asked the server to please reduce volume, he did, but manager turned it back up without a word to us. We ate quickly, paid, left, won't go back. What happened to 'the customer is king'?
(2)Jon R.
Boneless Thursdays are really my only excuse to come here. The wings can be hit-or-miss sometimes regarding moisture content and sauciness, but are tastey regardless.
(4)Shawn P.
Wings wings and more wings! TVs TVs and more TVs! 90% of the time you're going to get top-notch service here and there's always a lot of selections as far as food and alcohol. Great place to go watch a game because they have literally every game on all the time! Go Lakers!!
(5)Sheryl H.
I like Buffalo Wild Wings. I've never really had a problem at one before. But this was a pretty terrible experience. I was able to get a table no problem, and the server came out pretty quickly. But it went downhill from there. Once I ordered, it took a really long time to get my food. Then, when it did come out, half of my order was wrong. So I had to wait again to get the rest of my order. My food was delivered to my table in three separate trips. No apology for the wait, no discount. So I finally finish my food, get a to-go box for the half of my order that was received last so I'd already eaten the rest of it, and pay. Then when my transaction hits my bank, I realized they'd overcharged me. There were two transactions for BWW on my bank account instead of one. Just a bad experience all around. I won't be back.
(2)Nicole G.
I came here at 10 p.m. on a Tuesday night. I was sat on the patio and waited and waited and waited. I saw the hostess throw her arms up in exasperation when I didn't get served. I kept leaning over and staring at all the servers but no one ever came to the patio. I waited for a full 15 minutes. As I was walking out the door I noticed a manager there, so I called the restaurant. When I explained the situation to him, he gave me an apathetic response of "I'm sorry." Now I work in upper management and I thought it was weird that he didn't say anything else...just silence. So I said "You don't seem very concerned." He came back with "I am, it's too bad you don't come back." Or something to that effect. Honestly trust the other reviews. Depending on the day you go (esp if the manager is there) total nightmare. Honestly it should be the opposite. If a manager's on site everybody should be hustling. Anybody who has had poor service, I recommend complaining to corporate. ***Update: After I left a scathing review with Corporate the ACTUAL manager of the restaurant personally called me. She agreed with my sentiments and was upset with the supervisor and wait staff. I just really hope they get their act together...
(2)Tucson S.
The wings are ok....mango habenero and jammin jalapeno are amoung my favs...service can be on point some days and then some days not so much J.R. is def my favorite and most out going and personable server this location has...
(3)Neka N.
Honestly I only like the wings here and only when they cook them extra crispy and well done. The wait staff is not very attentive which could be due to the lack of training which I blame on management. The inside of the restaurant isn't that clean so I usually opt for takeout or I eat on the patio. My tip is order online and take it home unless you enjoy the Buffalo's atmosphere. Sorry I can't give this place 3 or even 4 stars. If the service improves, then my review will as well ;)-"
(2)Angelica M.
Never fails for something to go wrong at this location. I love the food but there has not been one time when I have came here & something has not gone wrong. The staff never brings me my veggies, out of all the 4 times I've gone to this location. The veggies are supposed to come with the wings unless it's a "wing day" from what I know. The staff takes forever to check if you need a refill. One time they brought me 4 wings when I ordered 5 and accidentally charged me for extra wings. Another time they gave me a completely different order from my original order and the food was cold. If I do come to this location it's not by choice it's with my friends but I warn them and they witness it every time.
(2)Jennie Y.
Buffalo Wild Wings have really good wings but I was not impressed by their service. My roommates and I came Sunday evening to grab dinner and the restaurant was not busy at all. We were seated immediately but we waited about 15 min for our server to come take our drink order. There was plenty of other staff members who could have helped but instead they were all standing in the front just talking with each other. It would have been nice if the servers helped one another and grabbed drinks for the tables. But I guess the conversation they were having was way more important then serving the customers. Our server was nice but she barely came around to our table. It took forever to get drink refills.
(2)Kristina M.
I'm not a big fan of this place to begin with....but a friend wanted to go to watch the basketball finals. Got the nachos.....definitely no good. I also ordered a Tangier a and tonic....Also no good. If you decide to go here....stick with the wings. Otherwise....I recommend that you don't come here. I won't be back.
(2)Gina S.
Everything tastes the same....no matter what you order. You should just order fried surprise since it doesn't matter what you order anyway
(1)Gp S.
Nice food. Mainly chicken wings and some veggies on the side. Good ambience to watch some sports while you're enjoying the flash fried wings....
(4)Mackenzie F.
Okay, so I've been to the Gilbert location, and the recently closed Alma School location and never had an issue... I officially had and issue! So we walked in waiting for a table and... that's it. We waited for EVER! We stared at a few waiters and waitresses who looked at us, and the guy waiting behind us and nothing... We sat at the entrance looking at people expecting someone to check on us, and finally an older grey haired woman, CLEANING HIGH TOPS IN THE BAR AREA, looked at us... AND WENT BACK TO WHAT SHE WAS DOING!!!!!!!!!! BAH!!!!!!!!!!!!!!!!!!!! She was the only person for miles wearing a polo so something told me this was our gal. However when she decided she was done, she trounced over and acted like we had been there for seconds when we had been there for almost 10 minutes waiting for life!!! She annoyed me... Word to the wise: PLEASE DO NOT DISAPPEAR FOREVER WHEN YOU HAVE A LINE OF PEOPLE WAITING FOR A TABLE TO SEE SOME SHITTY COYOTES GAME JUST BECAUSE THEY'RE IN THE PLAYOFFS! YOU'RE A SPORTS BAR!!!!!!! The food was okay, as usual. However, now you have to pay extra for veggies??????????? For shit service, middle of the road wings, and a TV... I'll stay home. Thanks Buffalo!
(2)Hallie L.
This place is right by my house. So we go here frequently - especially on cheap wing nights. So here's the deal - we stopped going for a while because the service was terrible and our order was always messed up. We gave them another chance because ... convenience, you know? They've gotten much better with service. We normally order to go and they haven't messed up an order in quite some time. I know this is an odd thing to notice but they list their sauces in order of spiciness and I definitely think the Spicy Garlic is significantly hotter than the Asian Zing - which by the way is my favorite sauce. The food is fine - it's a chain so I kind of rate them on another level. The food is basic, nothing fancy, nothing out of the ordinary and it's good enough. If you're looking for a quiet meal, this is not the place. When we have eaten here in the past, we spend a lot of the time yelling at each other because it's very loud. Not that that is necessarily a bad thing.
(4)Tanya D.
Ordered online, everything was old, burnt, cold, horrible, never ordering from here again.
(1)Tina M.
I can't say I'd bother going here again since there are much better options. My salad although good crisp lettuce had a processed chicken on top that wasn't good and the spicy chile dressing they splashed on, although I asked for dressing on the side, was too hot! Made it inedible. If your looking for cheap beer until 7:00 pm and fried foods, you may like this spot. Definitely no shortage of TV's.
(2)Bryan G.
I am here at least once a week. Their wing sauces and rubs are amazing (try the buffalo dry rub). AND it's one of the only places I can watch my east coast teams play (GO CAPS!).
(5)John B.
We sat outside patio. Waited 10 minutes for service. Then waited 10 minutes to get my beer. Wings came no ranch. When asked again waited. I assumed was the manager in blue button up long sleeve shirt asked how our service was. After telling him how bad service was he made the excuse that waiter had too many tables. Don't see how that is a good reason for our bad service. Upon leaving manager in blue shirt looked at us but never said bye. Even appeared to be bad mouthing.. This was my worst Buffalo Wild Wings experience. . Thx yelp!
(2)Jen L.
This Buffalo Wild Wings has the worse customer service. I have been to other locations and never experienced this bad of customer service anywhere else. Our waitress only came to take our order and never came back to see if our orders were correct or refill our drinks. The guy that dropped our food off said he was coming back with more ranch and never did. We never received boats for the bones from our wings so resorted to putting them on the table. When we had asked someone else to assist is she rolled her eyes and with attitude asked if there was anything else we needed. I would go to any other location except this one.
(2)Jim S.
I want to give this place 0 stars I was here waited for ever for my table and then they started to sit people who came in after me first when I asked why ohh there a large party so we seat them first then I get my table and it's dirty food on seats top is sticky the gm then said sorry for the confusion but never offered me any comps or anything did not offer to even clean the table very disappointed
(1)J L.
This place was awful! We showed up on a Sunday around 5pm, wanting a meal before we hit the movies. We were seated immediately in a 3/4 empty restaurant (both patios were also empty) and we waited. We waited, we waited, we waited. It's not that the waitstaff didn't see us. Four different servers and a manager walked past our table (there was a total of 10 passes between them all). After 10 minutes of waiting without being greeted, water, anything, we picked up and left. The best part was when we walked out and one of the FOUR employees at the front desk said "Thanks for coming!" Are you kidding me? I will never eat at any of these establishments again.
(1)Axe P.
Really stupid that they wud charge 99c to substitute fries for a small side salad !!!! That's y everyone's becoming fat lol
(3)Crystal Claire H.
This place has been my favorite on on every Tuesday, and I have never had any problems at all until last Tuesday! There were 3 of us went to the restaurant together, and we were told that we had to wait at least 45mins for the next table available. Ok fine, we guess we just needed to hang around until we were called. However, 30mins came by and we came in and check - There were several booths and tables were available. The hostess refused to sit us because the kitchen was busy and there were not a lot of servers. She asked us to wait another one hour! One hour? I mean really? It was freaking 9pm and we were starving! All of us were pissed, left the place and went to Kona Grill which had so much better options.... They need to do something about it - I mean Tuesday is Wings Night and they expected it not to be busy? Heck no!
(2)Chuck R.
Best place at the mall to watch sports and great place to relax/drink if the girl is inside shopping and spending money :) Not sure how long this location has been here because I think I remember it being something else, but then again I'm not one to frequent malls too often. First off... LOVE the fried mushrooms and fried pickles... honestly can't really find those anywhere else around - not that i've seen. Wings are always good though I do have a issue with the amount of hard breading that's on the boneless chicken wings... always seems excessive. Salsa seems to change temperature, the girl says sometimes it's too hot for her, but mostly is the same. Different cooks perhaps? Celery costs extra = lame... it's frickin celery... Anyways, at least they don't charge for refills lol... (yet). But overall pricing is fair and normal. This location is very clean, again which leads me to believe it's newer? Seems to be great TV viewing, more-so in the bar area than the table area however - so be mindful of that. Service was quick and very friendly. Outside patio along the walkway near chipotle in the mall is good for people watching too, however you have to deal with no TV's and smokers :/
(4)Meghan P.
best selection of wings - boneless and regular. Super affordable beer and wide variety on tap. love it. Go say hi to Theresa at the bar!
(5)Robert B.
Friendly staff and great options for sauce. But quality of food of comparable to cafeteria food. Feel like Im eating at high school again.
(2)Ramona A.
I haven't gone to BWW for a long time but will start going again if I want the buffalo wings. They were very good. The wait staff filled our drinks and it didn't really matter if it was our usual waiter. If one of the waiters noticed our drinks getting low they would fill them. The atmosphere was pretty decent.
(4)Tara W.
The service here is usually very friendly. The wait staff isn't incredibly attentive, but the wings are usually prepared well, and it's certainly worth going for a good discount on Wing Tuesdays: wings then are 60 cents per. I prefer boneless, hubby gets the traditional: I'm glad they changed the discount to either option.
(4)Sam M.
Good place to grab wings and beer. I went the opening day of Man of Steal. It was crowded but not to bad. It was fun being able to play the video poker game with more then just the poeple at my table. The servers were nice and fast. Over all I like it.
(4)Red C.
WORST WINGS EVER!! How can they be so disgusting?? I got sick after trying to eat two wings. And by try, I mean I took the skin off to allow all the grease to drain, yes DRAIN, from under the skin before taking a bite. They were slimy, oily, and un-flavorful even with spicy garlic sauce. After pointing this out to the waitress, she informed us that they no longer had a grill...and everything is fried. Period. You have a restaurant.... your main food is chicken wings and you don't have a grill? Disgusting disgusting disgusting. After an hour my stomach was upset and I felt like I was going to heave. Not going back there, not sure what I was thinking since there is a brewery right next door. :-/
(1)Kevin C.
Yeck. A party of 5 from the office ventured here for lunch on somebody's whim. Mistake. It took them about 5 minutes to pull 2 tables together and seat us - and the place was 3/4 empty, even right at high noon. You'd have thought we were a party of 20. Then after we got seated, nobody waited on us for an eternity. Finally a young waiter ventures by and asks if we've been helped yet. It was clear we weren't "his" table but he went ahead and took our orders since we'd been neglected. The food was slow to come out (again, despite the joint being mostly empty), and was ho-hum at best, worse than that to some in the group. I had come sort of chicken finger concoction that was as forgettable as my last gas station burrito. Don't bother.. sketchy service and forgettable food in a spot where there are tons of other better choices.
(2)Brianna W.
I'm convinced BWW has officially gone down hill. It's so sad BWW decided to start killing baby chickens for their wings, because that's how big they were. We waited five minutes to be greeted, in the bar (not AT the bar). I noticed our eventual waiter was effing around in the back too, which pissed me off. He also didn't seem to think he was on the job, being paid... I don't know if he was stoned, stupid, or both. My wrap was great, but that's about it. They also had country music playing loudly; why not pre-season football? Isn't that what BWW is known for? Sports? Not line dancing. Overall paying $40 for 4 on-sale beers, a wrap and 12 wings won't be bringing me back anytime soon.
(2)Herman D.
My wife and i went for lunch the service was so bad 15 minutes for a server to ask what we needed her words ( what do you need to drink) told manager the service was bad he said well maybe next time it will be better sorry and just at this location at the chandler mall
(1)Cias H.
BWW is one of those places where you have to know what they are good at, and focus on that. BWW is good for: wings, bar food, beer, and the game. That's about it. If you're expecting gourmet burgers, look elsewhere. If you want a place to watch all of the games and get reliably decent wings, they hold up. Are they the best? No. Still, I never have to guess about what I'm going to receive, and the quality of the product they do best is quite good. If you go for lunch, sit at the bar and get one of the specials. Not bad for under $10 with a drink.
(4)Sarah A.
Food was great as usual (we're big Buffalo fans), but service was super slow. Not sure if they had cut all the servers too early or what, but this is not the first time that service has lacked at this location.
(2)Brenda H.
Food was consistently not good and drinks you can't really mess up. I wouldn't go back EVER!
(1)Brenda H.
great boneless wings!!
(3)Mark C.
This place is decent. I like the atmosphere OK, the wait staff is friendly enough, and the food is decent. I've had a few different things off the menu and there was nothing was memorable other than the wings. The wings are good, but not great. They don't overcook them and they are a good size yet even with all the flavors they lack one that I HAVE to go back and eat. I also think they could add a couple more micro brews into their beer selection and considering they don't have happy hour, it isn't cheap to go for a round of beers and some wings.
(3)Gehan K.
Yea I being to many BWW.....this one was average good. The wings are always a good choice. I kind of hate how they did the menu (no more flat bread?). Good drink menu but can be better. I just feel the set up as so close together....need more space. Anyways there are other bars to watch sports on.
(3)Alie C.
I have died and gone to heaven. This place is a total dream for me. Televisions EVERYWHERE (including outside) playing different sporting events and juicy, meaty wings. Sure the service isn't all that great but with a ball game on and a beer in your hand you can't really go wrong. This place totally fills up for ASU games so get there early. It's a great environment to hang out and watch a game!
(4)Jay M.
This review is for food only! TERRIBLE! I know its a chain, but come on! Don't bother if you have any inkling of eating. Good if you just want to watch the game and drink beer...
(1)kara S.
The servers here are super friendly and always make ma laugh even when I'm having a bad day. We go here for ufc fights. Sit outside and watch the fights it's always so nice. I love the mango habenero wings delicious.
(4)Amy S.
I didn't even know this location was there... score! We were leaving the mall on a Saturday morning, just before lunchtime and saw this BWW. We went in, got a seat at a table near the bar and were promptly greeted. We ordered the fried pickles (my fav) and I had a chicken wrap. Yum. The location was very clean and since it was a Saturday, they had a bunch of different NCAA football games on the TVs. Another group of people requested that one of the big TVs be changed to a specific game and they changed it within seconds. Would definitely go back.
(5)Matthew C.
Took a group here after a movie event I put together. We called ahead so they were expecting us. It was a packed night, as game 7 of the NBA Finals was on. Took awhile to be greeted by the host - wondered where they were. Got seated with my friends and was greeted by a very pleasant and personable server. Our wings took too long to come out. Timed it about 13 minutes from the time I placed the order. Not sure if that was typical, but seemed too long. Once they did arrive they were a welcome treat, very tasty, loved the meat and the sauce. Took the fudge cake to go, and enjoyed that as well, but only slightly above average. The bill was fair for what we got in exchange. There is value here and I'm sure that I'll be back. Thanks guys.
(4)Eric R.
Okay with a name like BWW I knew they knew what they were doing aside the drinks from the bar. They Sucked Big Time !!! food was whack! as my wife explained it was a place to go to watch sports and drink beers and after a 6 pack anything taste good. Not the BWW I knew in California .... NEVER AGAIN ~ Spent almost $70.00 and felt robbed.
(1)Kate A.
Best place to watch football (and other sports too I guess:)) Q is the greatest bartender and always has our drinks ready for us from the time we walk in the door. Love the fatty food when you just want to let go, have great service, great sports, and good games.
(5)Amy M.
Horrible experience, we got there and nobody had any idea what they were doing. After sitting for what seemed forever we got a seat, the waiter came promptly took our drink order and came back fairly quick, so far so good, right. After asking for sweet and low for my tea we didn't see the waiter again for close to 10 minutes. When he returned to take our order I still had no sweet and low, asking again giving him the benefit of the doubt I didn't receive any until I asked the manager. Our food was delivered by another server and it came out cold and hard, we all ran out of drinks with no refills and didn't see our waiter again until it was time to pay. Our bill totaled $33.44 I gave the waiter a gift card with $25 on it and my bank card to put the rest on. He came back with a receipt showing $8.44, thinking it was right I tipped him $8.56 (much more than he deserved) after going to the movies I checked my bank account online the waiter charged the entire bill on my card and pocketed the gift card. Horrible service, gross food and a thief. Guess I now have to fight a battle tomorrow.
(1)Michael L.
Pretty good place to see a game, this location is smaller than most I have been to. Waitstaff are friendly.
(3)Tony R.
Tried it for the first time back in July. Went with my family and visiting cousin who has gone to this place in other cities. First the place is set up horribly - too many tables once you load people into them. Not even enough room to make an aisle to walk through, whether my son going to the restroom or the waitress serving us. The service (Stacey) was good though, no complaints there. The food was ok - we had the medium (sauce) and buffalo (dry rub) wings and fries. Again, the place is called Buffalo Wild WINGS, so to me if you can't do wings you fail. In this case, the wings were good, so pass. I can't give them 4 stars (I'm a fan rating) cuz quite frankly I am biased toward that place of orange and white, which I judge "wing places" against. To me they are perfection. This place is good and it's closer to me, so will do, particularly when it cools off and the football games are on.
(3)WeWho E.
Sports bar with a focus on wings. There's a crazy amount of TVs here so its good for watching the game and they promote what they call a "table-gate" experience but I've not been there during a live football game so I can't comment to that. I kind of wish I could give this place 3.5 stars because while the meat quality isn't anything to write home about, they do sport quite a good variety of flavors as well as dry rub flavors with both bone in and boneless styles. *Serves coke products
(3)Carol B.
We had the Chandler lunch club at the Elliott location in Feb. It was awesome. Gayle, the owner did a fantastic job. Great food, great service, in a a timely manner. It was great.
(4)Jacki A.
2 ice teas in a row so far and brought with lemon when I asked for none. Starting today waitresses get no tip if their listening skills are lacking....
(2)Sarah S.
Sooo, my rating isn't really regarding the food. I've been twice- waited until after the 2nd time to Yelp to give them a fair chance but really wanted to share my experience to possibly save somebody else from the hassle.... Both times the food was pretty good. The wings weren't amazing but they certainly weren't terrible either. My biggest beef is with the service. BOTH times we had suuuuuuuper slow servers. Both times they screwed up at least 2 times. The first guy gave us the wrong order, I'm a good patron, I totally expect stuff happens and I usually give the benefit of the doubt. Well- he AGAIN brought the wrong thing. How does one manage to do that!? We decided to give them another try since it's the closer BWW to us and we were totally craving wings. Well? It was way worse this time. Food quality was the same- pretty good. Service? Sucky. It was really odd because there seemed to be an over abundance of employees scheduled this particular night and yet the service was super slow. When the girl finally came to take our orders, I ordered a soft drink and my boyfriend ordered a beer. So she comes back and does get my drink right, but brings him a completely different beer. I try to flag her down as she leaves without even asking if we were good and tell her she's given us the wrong beer. "Oooops! I'll be back!" No lie- at least 5 mins later she finally shows up with the correct one. The food arrived and this time there were no hiccups with the wings, so we were just trying to enjoy the meal. So again I had to flag her down for a refill on my beverage and again for the check since we wanted to catch a movie. The check shows up and I always look to make sure things are ok (especially when I can tell the server is a ditz) and sure enough- she charged us for the incorrect beer AND the one he originally ordered and got eventually. I flag her down again and tell her about it and she apologizes and says she'll fix it. At this point, my boyfriend had given her the card to charge after she had fixed the tab. I warned him against it because the girl was dumb as rocks, but let the inevitable happen. Minutes later she appears and says she's having trouble figuring out how to remove the charge and that she had charged the card before she changed the total. Awesome. So now the manager had to come and fix the whole mess and we were FINALLY on our way. We both decided that we'd never come back to this particular location and try the Gilbert location off Gilbert.
(2)Jason G.
Possibly the worst service I've had at a valley restaurant in years. The manager must be trying to save money on the electric bill this week as the indoor ambient temp is a very uncomfortable 87 degrees tonight. Wings were decent enough to earn two stars. Probably won't be back to this Chandler mall location again
(2)Monica O.
So I won a free a meal from a friend who was doing a little picture contest and the place was my pick, So I picked Buffalo Wild Wings, if yall haven't learned yet I love love love spicy hot food, you're thinking wings huh? I'm not the type that digs the vinegar based sauces that are on soo many wings out there. I like that Buffalo Wild Wings offers so many choices and yes even offer the vinegar based ones too!! My lips were craving the burn wanted to feel the heat!!! So I ordered boneless wings covered in the Mango Habanero sauce, its sweet and burns you at the same time!! Hot damn!! I have tried so many times at home to recreate this sauce, but yet have failed, have even thought about getting a part time job in the kitchen to master it, but yea that would take too much time and effort on my part and it's just easier going to BWW and ordering them and yes I know I can just buy the sauce by the bottle, but I'm a cooking nerd and like to try to recreate things from scratch. Next time I'm going to ask for heavy sauce!! I also ordered the Honey BBQ Bacon Burger with coleslaw, had been craving coleslaw for a while and I got it, it was nice and cool and great for after the wings!! But I know I will be back! In fact I already hear the Mango Habanero wings already calling my name!
(4)J S.
Do not eat here on cheap wing nights (Tuesdays and Thursdays). I've come to realize that both the service and the food are terrible on these days.
(2)Chris E.
I really like BW3's. Lots of TVs and excellent seating. I had some of their boneless chicken wings. The chicken was ok, but I think they could have cut down on the breading. Service was good, nothing spectacular. Will go back on a wing night to see how well they do then.
(3)Louis F.
This place serves great wings, I'd recommend the terriyaki sauce ones.
(4)Jonathon J.
Had a good time here for dinner last night. Good wings (sauces!) and beer (Newcastle on tap!). The staff was very attentive and courteous. The entire experience maintained my good feelings about B-dub dub. I would have gone again tonight except I wanted to try a new spot (Majerle's) I will come back to this location as it was a very enjoyable experience. Hope you have a chance to try it out and you have as good of a time as I did.
(4)Kevin D.
I always end up here during a game or something. Good atmosphere, good food, good beer.
(4)Jennifer G.
I havn't been able to find a place with tastier wings than this! The mango habenero wings are the best. Its really the sauce that makes them so if you order anything else from the menu that gives you a choice of wing sauce, get the mango habenero if you love spicy. Its sweet but very spicy (2nd to last in line for spiciness of the sauces) but the flavor is beyond amazing! Another flavor that is good is the asian zing if you are not that into spice. The hub loves the garlic parmesan wings. Kind of a different flavor and might not be for some people. If you are not a wing lover, there are other items on their menu that are good choices. I love their buffalo chicken flatbread pizza as well as their buffalitos. For sides and appetizers, their buffalo chips, crispy southwest dippers, roasted garlic mushrooms with southwest ranch, and slammers with hamburger and pepperjack cheese and pretty legit. For wing lovers, remember that Tuesday is their cheap wing night and Thursday is cheap boneless wings. Also, while you are waiting on your food, make sure to request a trivia/ poker device so you can play games as you wait. Lastly, if you are on a strict diet, do not go here. I don't think there is one healthy thing on their menu. Even their salad is loaded with cheese.
(5)Stephany B.
Best. Wings. Ever. If you haven't ever tried their Terikayi wings they are to die for, they are the perfect mix of sweet and salty and crispy and amazing. I always get a side of buffalo chips with Ranch and the combo is perfect. Wash them down with some iced tea and you're golden! I also really enjoy their garlic parmesean wings, which seem to be made with real garlic (they have that tiny bit of spicy that hits your tongue) and parmesean. All around great place!
(5)Aaron B.
Bartenders are awesome Q, and booze are the shit!
(5)