This is probably the worst chain restaurant I've ever been to. Our server got our app order wrong, she kept giving wrong food and drinks to people. My steak was burnt on one side and almost completely uncooked on the other. Our food took forever to get to us, and even when they did bro g it, they didn't bring all of it together!
(1)
C F.
Worst Chili's ever. I get much better service at a McDonald's. There were just a handful of tables seated, and it still took 35 minutes to get our food. I understand if a restaurant is busy completing complex orders, but all we order was a kid's quesadilla, kid's mac-n-cheeese, a bowl of soup, and a buffalo chicken sandwich. The quesadilla was greasy, the mac-n-cheeese dry, and the soup was probably already made. So why it took so long still puzzles me. My always cool, calm and collected husband had to voice his frustration with the manager and just until then, voila, the food magically appeared! We normally like chili's, but this was a very disappointing experience, especially while traveling and needing to fet back on the road :-(
(1)
Nicholas S.
Understaffed, time consuming, don't know anything on restaurants. Don't ever come here if you are planning to eat dinner before a movie. In fact, don't ever come here at all!
(1)
Yvette N.
The person waiting on your table makes a huge difference! We are new to Montgomery and so far this has been the best experience. Jasmen was our waiter! Ask for HER! She was attentive and super friendly! We had the ribs and the triple dipper. The spinach dip is nothing to write home about, but everything else was good! Margarita happy hour all day! $3.75!
(4)
Shannon L.
These people were just so very rude to my father whom is a Veteran. They were very rude!!! And I will be calling the corporate office about it. Do not complain about having to serve Veterans on Veterans day!!!!! They serve every day. Do not go here.
(1)
Alan A.
This is a good location for a Chili's; this place is clean and has good parking. You can't go wrong with their fajitas, burgers and boneless chicken wings. I am a fan of their Presidente Margarita, but had one bad experience where it was made too strong; they did promptly correct the issue. Lunch is the best time to go, as they have ample seating. If you are planning to go as a large group, I would recommend that you call ahead so they reserve a large seating area for you (looks like it can handle 16).
(3)
Alex R.
Terrible service so far from the to-go girl. All i wanted was to find the status of my order and how much longer it would be. She kept answering the phone and taking orders totally oblivious even after she started talking to me and asked my name. So after about 10 minutes of that she asked me to wait so she could get her drawer of cash. Its a shame courtesy came after the fact that she was being rude. And there was a damn cockroach on the counter
(2)
Billy P.
We haven't been to Chili's in years and only went because we had a gift card. The food was good and our waiter was very pleasant and attentive. The hostess on the other hand was very short and acted as if we not welcomed. She was not presentable as well. I think we will not be going back if it such a problem for them to welcome customers.
(2)
Chris C.
Standard Chili's food served here. Decent place and its possible that I caught the waiters during a bad time. But, I wasn't impressed with my experience and would have rather taken my business elsewhere where we'd have been welcomed as customers. I had the Chicken Pasta and Fried Cheese. Food: The food was satisfactory but the portions could have been better for its price. For $6 you get about 6-7 fried cheese sticks which in my book...isn't that great. Service: Pretty poor service at this store. Our greeter wasn't friendly at all and our server was stone-faced the entire time. Didn't really feel like our business was welcome at this establishment. Atmosphere: Standard Chili restaurant. .
(2)
Jinsoku P.
called a day in advance to schedule a retirement dinner at 6pm for 20 people and everything was supposed to be handled. got there at 5:45 and they said it would be at least an hour wait!?!?!?!??? we would talk to the manager every 10-15 minutes to see where we were at and just got some brush off response and he would try to "talk over us" as to drown out the situation. tables were ready long before we were seated and the staff was ehhh, whatever.. our waiter was kinda arrogant at first but warmed up by the time we left. food was decent and priced just a little too high... Applebees would have been WAAAYYYY better!!! so so restaurant with novice staff and big headed micro-managing supervision... go there at your own risk, i can see this being a 4 star for some people and a 1 star for others. a hit and miss place....
(2)
Brett L.
Pretty standard as far as Chili's food goes, but this is a very poorly managed location. You're almost invariably going to wait, even if there are 10-15 open tables in the restaurant and you hit it at off peak hours. Service is hit or miss, but tends to be slow. My kids are huge Chili's fans, but I'd recommend checking out other options if you can get away with it!
(2)
Stephanie P.
If I could give no stars I would. 3 meals that each had hair in my food and I determined they will never get my business again. Last time my burger had a hair in the cheese. Gross. I tell the waitress and the manager tells me he is sorry and will prepare my meal himself and I get my remade meal and i look it over good and it actually had hair on it again. I walked out. Do don't recommended and if you do check your food good.
(1)
Brett L.
Pretty standard as far as Chili's food goes, but this is a very poorly managed location. You're almost invariably going to wait, even if there are 10-15 open tables in the restaurant and you hit it at off peak hours. Service is hit or miss, but tends to be slow. My kids are huge Chili's fans, but I'd recommend checking out other options if you can get away with it!
(2)
Stephanie P.
If I could give no stars I would. 3 meals that each had hair in my food and I determined they will never get my business again. Last time my burger had a hair in the cheese. Gross. I tell the waitress and the manager tells me he is sorry and will prepare my meal himself and I get my remade meal and i look it over good and it actually had hair on it again. I walked out. Do don't recommended and if you do check your food good.
(1)
Jacque C.
This is probably the worst chain restaurant I've ever been to. Our server got our app order wrong, she kept giving wrong food and drinks to people. My steak was burnt on one side and almost completely uncooked on the other. Our food took forever to get to us, and even when they did bro g it, they didn't bring all of it together!
(1)
C F.
Worst Chili's ever. I get much better service at a McDonald's. There were just a handful of tables seated, and it still took 35 minutes to get our food. I understand if a restaurant is busy completing complex orders, but all we order was a kid's quesadilla, kid's mac-n-cheeese, a bowl of soup, and a buffalo chicken sandwich. The quesadilla was greasy, the mac-n-cheeese dry, and the soup was probably already made. So why it took so long still puzzles me. My always cool, calm and collected husband had to voice his frustration with the manager and just until then, voila, the food magically appeared! We normally like chili's, but this was a very disappointing experience, especially while traveling and needing to fet back on the road :-(
(1)
Nicholas S.
Understaffed, time consuming, don't know anything on restaurants. Don't ever come here if you are planning to eat dinner before a movie. In fact, don't ever come here at all!
(1)
Yvette N.
The person waiting on your table makes a huge difference! We are new to Montgomery and so far this has been the best experience. Jasmen was our waiter! Ask for HER! She was attentive and super friendly! We had the ribs and the triple dipper. The spinach dip is nothing to write home about, but everything else was good! Margarita happy hour all day! $3.75!
(4)
Shannon L.
These people were just so very rude to my father whom is a Veteran. They were very rude!!! And I will be calling the corporate office about it. Do not complain about having to serve Veterans on Veterans day!!!!! They serve every day. Do not go here.
(1)
Alan A.
This is a good location for a Chili's; this place is clean and has good parking. You can't go wrong with their fajitas, burgers and boneless chicken wings. I am a fan of their Presidente Margarita, but had one bad experience where it was made too strong; they did promptly correct the issue. Lunch is the best time to go, as they have ample seating. If you are planning to go as a large group, I would recommend that you call ahead so they reserve a large seating area for you (looks like it can handle 16).
(3)
Alex R.
Terrible service so far from the to-go girl. All i wanted was to find the status of my order and how much longer it would be. She kept answering the phone and taking orders totally oblivious even after she started talking to me and asked my name. So after about 10 minutes of that she asked me to wait so she could get her drawer of cash. Its a shame courtesy came after the fact that she was being rude. And there was a damn cockroach on the counter
(2)
Billy P.
We haven't been to Chili's in years and only went because we had a gift card. The food was good and our waiter was very pleasant and attentive. The hostess on the other hand was very short and acted as if we not welcomed. She was not presentable as well. I think we will not be going back if it such a problem for them to welcome customers.
(2)
Chris C.
Standard Chili's food served here. Decent place and its possible that I caught the waiters during a bad time. But, I wasn't impressed with my experience and would have rather taken my business elsewhere where we'd have been welcomed as customers. I had the Chicken Pasta and Fried Cheese. Food: The food was satisfactory but the portions could have been better for its price. For $6 you get about 6-7 fried cheese sticks which in my book...isn't that great. Service: Pretty poor service at this store. Our greeter wasn't friendly at all and our server was stone-faced the entire time. Didn't really feel like our business was welcome at this establishment. Atmosphere: Standard Chili restaurant. .
(2)
Jinsoku P.
called a day in advance to schedule a retirement dinner at 6pm for 20 people and everything was supposed to be handled. got there at 5:45 and they said it would be at least an hour wait!?!?!?!??? we would talk to the manager every 10-15 minutes to see where we were at and just got some brush off response and he would try to "talk over us" as to drown out the situation. tables were ready long before we were seated and the staff was ehhh, whatever.. our waiter was kinda arrogant at first but warmed up by the time we left. food was decent and priced just a little too high... Applebees would have been WAAAYYYY better!!! so so restaurant with novice staff and big headed micro-managing supervision... go there at your own risk, i can see this being a 4 star for some people and a 1 star for others. a hit and miss place....
Sorry, Store hours have not been updated. If you are the owner of this restaurants. Please update the store hours.
Specialities
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Bike Parking : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Outdoor Seating : No Wi-Fi : No Has TV : Yes
Jacque C.
This is probably the worst chain restaurant I've ever been to. Our server got our app order wrong, she kept giving wrong food and drinks to people. My steak was burnt on one side and almost completely uncooked on the other. Our food took forever to get to us, and even when they did bro g it, they didn't bring all of it together!
(1)C F.
Worst Chili's ever. I get much better service at a McDonald's. There were just a handful of tables seated, and it still took 35 minutes to get our food. I understand if a restaurant is busy completing complex orders, but all we order was a kid's quesadilla, kid's mac-n-cheeese, a bowl of soup, and a buffalo chicken sandwich. The quesadilla was greasy, the mac-n-cheeese dry, and the soup was probably already made. So why it took so long still puzzles me. My always cool, calm and collected husband had to voice his frustration with the manager and just until then, voila, the food magically appeared! We normally like chili's, but this was a very disappointing experience, especially while traveling and needing to fet back on the road :-(
(1)Nicholas S.
Understaffed, time consuming, don't know anything on restaurants. Don't ever come here if you are planning to eat dinner before a movie. In fact, don't ever come here at all!
(1)Yvette N.
The person waiting on your table makes a huge difference! We are new to Montgomery and so far this has been the best experience. Jasmen was our waiter! Ask for HER! She was attentive and super friendly! We had the ribs and the triple dipper. The spinach dip is nothing to write home about, but everything else was good! Margarita happy hour all day! $3.75!
(4)Shannon L.
These people were just so very rude to my father whom is a Veteran. They were very rude!!! And I will be calling the corporate office about it. Do not complain about having to serve Veterans on Veterans day!!!!! They serve every day. Do not go here.
(1)Alan A.
This is a good location for a Chili's; this place is clean and has good parking. You can't go wrong with their fajitas, burgers and boneless chicken wings. I am a fan of their Presidente Margarita, but had one bad experience where it was made too strong; they did promptly correct the issue. Lunch is the best time to go, as they have ample seating. If you are planning to go as a large group, I would recommend that you call ahead so they reserve a large seating area for you (looks like it can handle 16).
(3)Alex R.
Terrible service so far from the to-go girl. All i wanted was to find the status of my order and how much longer it would be. She kept answering the phone and taking orders totally oblivious even after she started talking to me and asked my name. So after about 10 minutes of that she asked me to wait so she could get her drawer of cash. Its a shame courtesy came after the fact that she was being rude. And there was a damn cockroach on the counter
(2)Billy P.
We haven't been to Chili's in years and only went because we had a gift card. The food was good and our waiter was very pleasant and attentive. The hostess on the other hand was very short and acted as if we not welcomed. She was not presentable as well. I think we will not be going back if it such a problem for them to welcome customers.
(2)Chris C.
Standard Chili's food served here. Decent place and its possible that I caught the waiters during a bad time. But, I wasn't impressed with my experience and would have rather taken my business elsewhere where we'd have been welcomed as customers. I had the Chicken Pasta and Fried Cheese. Food: The food was satisfactory but the portions could have been better for its price. For $6 you get about 6-7 fried cheese sticks which in my book...isn't that great. Service: Pretty poor service at this store. Our greeter wasn't friendly at all and our server was stone-faced the entire time. Didn't really feel like our business was welcome at this establishment. Atmosphere: Standard Chili restaurant. .
(2)Jinsoku P.
called a day in advance to schedule a retirement dinner at 6pm for 20 people and everything was supposed to be handled. got there at 5:45 and they said it would be at least an hour wait!?!?!?!??? we would talk to the manager every 10-15 minutes to see where we were at and just got some brush off response and he would try to "talk over us" as to drown out the situation. tables were ready long before we were seated and the staff was ehhh, whatever.. our waiter was kinda arrogant at first but warmed up by the time we left. food was decent and priced just a little too high... Applebees would have been WAAAYYYY better!!! so so restaurant with novice staff and big headed micro-managing supervision... go there at your own risk, i can see this being a 4 star for some people and a 1 star for others. a hit and miss place....
(2)Brett L.
Pretty standard as far as Chili's food goes, but this is a very poorly managed location. You're almost invariably going to wait, even if there are 10-15 open tables in the restaurant and you hit it at off peak hours. Service is hit or miss, but tends to be slow. My kids are huge Chili's fans, but I'd recommend checking out other options if you can get away with it!
(2)Stephanie P.
If I could give no stars I would. 3 meals that each had hair in my food and I determined they will never get my business again. Last time my burger had a hair in the cheese. Gross. I tell the waitress and the manager tells me he is sorry and will prepare my meal himself and I get my remade meal and i look it over good and it actually had hair on it again. I walked out. Do don't recommended and if you do check your food good.
(1)Brett L.
Pretty standard as far as Chili's food goes, but this is a very poorly managed location. You're almost invariably going to wait, even if there are 10-15 open tables in the restaurant and you hit it at off peak hours. Service is hit or miss, but tends to be slow. My kids are huge Chili's fans, but I'd recommend checking out other options if you can get away with it!
(2)Stephanie P.
If I could give no stars I would. 3 meals that each had hair in my food and I determined they will never get my business again. Last time my burger had a hair in the cheese. Gross. I tell the waitress and the manager tells me he is sorry and will prepare my meal himself and I get my remade meal and i look it over good and it actually had hair on it again. I walked out. Do don't recommended and if you do check your food good.
(1)Jacque C.
This is probably the worst chain restaurant I've ever been to. Our server got our app order wrong, she kept giving wrong food and drinks to people. My steak was burnt on one side and almost completely uncooked on the other. Our food took forever to get to us, and even when they did bro g it, they didn't bring all of it together!
(1)C F.
Worst Chili's ever. I get much better service at a McDonald's. There were just a handful of tables seated, and it still took 35 minutes to get our food. I understand if a restaurant is busy completing complex orders, but all we order was a kid's quesadilla, kid's mac-n-cheeese, a bowl of soup, and a buffalo chicken sandwich. The quesadilla was greasy, the mac-n-cheeese dry, and the soup was probably already made. So why it took so long still puzzles me. My always cool, calm and collected husband had to voice his frustration with the manager and just until then, voila, the food magically appeared! We normally like chili's, but this was a very disappointing experience, especially while traveling and needing to fet back on the road :-(
(1)Nicholas S.
Understaffed, time consuming, don't know anything on restaurants. Don't ever come here if you are planning to eat dinner before a movie. In fact, don't ever come here at all!
(1)Yvette N.
The person waiting on your table makes a huge difference! We are new to Montgomery and so far this has been the best experience. Jasmen was our waiter! Ask for HER! She was attentive and super friendly! We had the ribs and the triple dipper. The spinach dip is nothing to write home about, but everything else was good! Margarita happy hour all day! $3.75!
(4)Shannon L.
These people were just so very rude to my father whom is a Veteran. They were very rude!!! And I will be calling the corporate office about it. Do not complain about having to serve Veterans on Veterans day!!!!! They serve every day. Do not go here.
(1)Alan A.
This is a good location for a Chili's; this place is clean and has good parking. You can't go wrong with their fajitas, burgers and boneless chicken wings. I am a fan of their Presidente Margarita, but had one bad experience where it was made too strong; they did promptly correct the issue. Lunch is the best time to go, as they have ample seating. If you are planning to go as a large group, I would recommend that you call ahead so they reserve a large seating area for you (looks like it can handle 16).
(3)Alex R.
Terrible service so far from the to-go girl. All i wanted was to find the status of my order and how much longer it would be. She kept answering the phone and taking orders totally oblivious even after she started talking to me and asked my name. So after about 10 minutes of that she asked me to wait so she could get her drawer of cash. Its a shame courtesy came after the fact that she was being rude. And there was a damn cockroach on the counter
(2)Billy P.
We haven't been to Chili's in years and only went because we had a gift card. The food was good and our waiter was very pleasant and attentive. The hostess on the other hand was very short and acted as if we not welcomed. She was not presentable as well. I think we will not be going back if it such a problem for them to welcome customers.
(2)Chris C.
Standard Chili's food served here. Decent place and its possible that I caught the waiters during a bad time. But, I wasn't impressed with my experience and would have rather taken my business elsewhere where we'd have been welcomed as customers. I had the Chicken Pasta and Fried Cheese. Food: The food was satisfactory but the portions could have been better for its price. For $6 you get about 6-7 fried cheese sticks which in my book...isn't that great. Service: Pretty poor service at this store. Our greeter wasn't friendly at all and our server was stone-faced the entire time. Didn't really feel like our business was welcome at this establishment. Atmosphere: Standard Chili restaurant. .
(2)Jinsoku P.
called a day in advance to schedule a retirement dinner at 6pm for 20 people and everything was supposed to be handled. got there at 5:45 and they said it would be at least an hour wait!?!?!?!??? we would talk to the manager every 10-15 minutes to see where we were at and just got some brush off response and he would try to "talk over us" as to drown out the situation. tables were ready long before we were seated and the staff was ehhh, whatever.. our waiter was kinda arrogant at first but warmed up by the time we left. food was decent and priced just a little too high... Applebees would have been WAAAYYYY better!!! so so restaurant with novice staff and big headed micro-managing supervision... go there at your own risk, i can see this being a 4 star for some people and a 1 star for others. a hit and miss place....
(2)